Social Media Caffé Blog

Magic Quadrant for Social CRM - Gartner Report Raises The Bar

noreply@blogger.com (Anonymous) — Mon, 01 Oct 2012 21:39:00 +0000

Gartner, Inc. recently released their 2012 Magic Quadrant for Social CRM report. The report analyzes many leading Social CRM providers, evaluates strengths and weaknesses of each, gives a comprehensive overview of how Social CRM works, and details what users should expect from social applications. It's a very interesting read for those using Social CRM as a business strategy, practitioners or consultants who use social monitoring in their product offering, as well as a guide for evalutating social monitoring vendors and their respective ability to provide a comprehensive solution.

This year, Gartner, Inc. raised the bar for inclusion, meaning vendors that focus solely on social media monitoring, ideation or social intelligence have been excluded.

Figure 1. Magic Quadrant for Social CRM

Source: Gartner (September 2012)

Here's the breakdown of "Who's In" and "Who's Out" for 2012 in the world of Social CRM:

In this year's report, Gartner adds:

Oracle (Rightnow Technologies)
Artesian
Questback (Globalpark)

Vendors from 2011 included in the 2012 report:

Dropping from the 2012 lineup (previously included vendors who did not meet Gartner's 2012 minimum requirements for inclusion):

Inclusion criteria was evaluated based on many factors, including a vendor's ability to execute its product/service, market responsiveness, completeness of vision as it relates to marketing strategy, etc.

Read more about Social CRM and the Gartner, Inc. 2012 report at:

Gartner, Inc.'s 2012 Magic Quadrant for Social CRM Report

Tom Browning on Vote Yes on 110

noreply@blogger.com (Anonymous) — Fri, 11 Nov 2011 17:30:00 +0000

Vote Yes on Proposition 110 to protect our Arizona military installations. This is a great message from my friend and former boss, Brigadier General Tom Browning, USAF (Retired). Tom is a Veteran and former POW, as well as the former commander of Luke Air Force Base, and the retired CEO of Greater Phoenix Leadership.

Follow Your Own Path

noreply@blogger.com (Anonymous) — Tue, 01 Nov 2011 19:50:00 +0000

For me the quote on the left has a very deep meaning. What if the course you are on isn't one you decided upon, but instead a path that was set for you? Maybe you don't even know?

What if your dreams got lost in the shuffle? ...you may have spent your entire adult life following a course of action that leads to a goal that isn't even yours, or what you really want.

Take a moment to examine the path you are on and consider the following:

Are you following your dreams? ...or perhaps someone else's?
Does the course you have taken lead to a goal that is achievable?
Is it your goal? ...or could you be following a path that someone else has set for you? (maybe a parent, friend, or mentor?)

Sometimes we find ourselves following a path that was developed out of some misguided idea or perception of what we are supposed to "be" or "achieve"; often without our full awareness or consent.

It may be helpful to consider what achieving the goal may bring you; and maybe more importantly, what it will cost?

Is the goal worth what you might be giving up to achieve it? (family, love, happiness -- versus -- money, career, achievement)

And finally, is the goal or final result really what you want? If not, it might be time to re-evaluate.

Blog Writing: Attracting Your Desired Audience

noreply@blogger.com (Anonymous) — Mon, 13 Jun 2011 23:28:00 +0000

There’s much to consider when it comes to blog writing and what makes a successful blog. Most experts will agree that the central ingredient to a great blog is great content. So, what makes for great content? Typically speaking, content should be useful and unique to one’s readers. It should be entertaining, educational, informative, or newsworthy, provide a place for dialogue, or allow readers to connect with others who share similar interests. The best place to start is to research the audience you are looking to attract. Consider options for creating unique content that will interest your desired audience and distinguish your blog from others. Writing for the web is very different than writing for other types of publishing. Many who read blogs don’t read each word on a web page, but scan pages for information, looking for specific keywords or phrases. A great way to make content scanable by readers is to use creative formatting techniques such as: lists, using headlines and subheadings, pictures, borders and block quotes, as well as, making paragraphs shorter and calling out points with bold text, italics, underlining, etc. Remember that most web readers have short attention spans and develop your content accordingly. Don't be afraid to make mistakes or even fail. Some of the best blogs on the web are not composed by journalists, professional writers or even social media experts, they're written by people just like you and me, who are willing to share their unique perspectives and experiences.

A List of Great Business Quotes

noreply@blogger.com (Anonymous) — Tue, 07 Jun 2011 20:06:00 +0000

{EAV_BLOG_VER:10126a76dcfa9dcf}

Learn to say thank you every time. –Jill Griffin

Every great business is built on friendship. –J.C. Penney

Customer satisfaction is worthless. Customer loyalty is priceless. –Jeffrey Gitomer

In business, honesty is absolutely essential. The best principle is under promise and over deliver. –Richard Denny

Even if you’re on the right track, you’ll get run over if you just sit there. –Will Rogers

Efficiency is doing things right; effectiveness is doing the right things. –Peter F. Drucker

Don't find fault, find a remedy. –Henry Ford

Creativity is the engine that drives innovation. –Sanjay Dalal

Customer service is not a department, it’s everyone’s job. –Anonymous

Rough waters are truer tests of leadership. In calm water every ship has a good captain. –Swedish proverb

Doing the right thing is more important than doing the thing right. –Peter F. Drucker

The best way out is always through. –Robert Frost

Every client you keep, is one less that you need to find. –Nigel Sander

The best way to escape from a problem is to solve it. –Brendan Francis

Don’t wish it were easier, wish you were better. –Jim Rohn

Passion is the seed of innovation. –Sanjay Dalal

Within the problem lies the solution. –Anonymous

Innovation happens when everything else fails. –Sanjay Dalal

No idea is so outlandish that it should not be considered. –Winston Churchill

The customer perceives service in his or her own terms. –Arch McGill

Repeat business or behavior can be bribed. Loyalty has to be earned. –Janet Robinson

Off the rack solutions, like bargain basement dresses, never fit anyone. –Francoise Giroud

Nothing is more dangerous than an idea when it is the only one you have. –Emile Chartier

Leadership involves finding a parade and getting in front of it. –John Naisbitt

When the only tool you own is a hammer, every problem begins to resemble a nail. –Abraham Maslow

Ninety percent of leadership is the ability to communicate something people want. –Dianne Feinstein

Quality is remembered long after the price is forgotten. –Gucci Family Slogan

Time flies like an arrow. Fruit flies like a banana. –Groucho Marx

Today knowledge has power. It controls access to opportunity and advancement. –Peter F. Drucker

There is always a way to go if you look for it. –Ernest A. Fitzgerald

Imagination is more important than knowledge. –Albert Einstein

Better to light a candle than to curse the darkness. –Chinese Proverb

Politeness goes far, yet costs nothing. –Samuel Smile

Vision is the art of seeing things invisible. –Jonathan Swift

Efficiency is doing better what is already being done. –Peter F. Drucker

Only a life lived in the service to others is worth living. –Albert Einstein

Every time you have to speak, you are auditioning for leadership. –James Humes

When people are divided, the only solution is agreement. –John Hume

Without initiative, leaders are simply workers in leadership positions. –Bo Bennett

Taking a new step, uttering a new word, is what people fear most. –Fyodor Dostoevsky

Memorable customer service can only take place in a human-to-human situation. –Jeffrey Gitomer

Leadership comes in small acts as well as bold strokes. –Carly Fiorina

The solution to a problem changes the nature of the problem. –John Peers

If you want to live a long life, focus on making contributions. –Han Selye

Confusion is a word we have invented for an order that is not yet understood. –Henry Miller

Goals must never be from your ego, but problems that cry for a solution. –Robert H. Schuller

The very exercise of leadership fosters capacity for it. –Cyril Falls

If we do not lay out ourselves in the service of mankind whom should we serve? –John Adams

Now that we have met with paradox we have some hope of making progress. –Niels Bohr

Creativity is the answer. I always prefer the creative solution to an expensive solution. –Keenen Ivory Wayans

The purpose of business is to create and keep a customer. –Peter F. Drucker

Leadership is unlocking people's potential to become better. –Bill Bradley

Here is a simple but powerful rule: always give people more than what they expect to get. –Nelson Boswell

If I have a thousand ideas and only one turns out to be good, I am satisfied. –Alfred Noble

People are persuaded by reason, but moved by emotion; the leader must both persuade and move them –Richard M.Nixon

The solution of every problem is another problem –Johann Wolfgang von Goethe

I think the greater responsibility, in terms of morality, is where leadership begins. –Norman Lear

Give trust and you'll get it double in return. –Kees Kamies

Success isn't a result of spontaneous combustion. You must set yourself on fire. –Arnold H. Glasgow

Leadership requires the courage to make decisions that will benefit the next generation. –Alan Autry

It is better to wear out than to rust out. –Richard Cumberland

I am looking for a lot of people who have an infinite capacity to not know what can't be done. –Henry Ford

Forget about the sales you hope to make and concentrate on the service you want to render. –Harry Bullis

Leadership does not depend on being right. –Ivan Illich

Unless you try to do something beyond what you have already mastered, you will never grow. –Ronald E. Osborn

Make a customer, not a sale. –Katherine Barchetti

You can have brilliant ideas, but if you can't get them across, your ideas won't get you anywhere. –Lee Iacocca

Remember, a dead fish can float down a stream, but it takes a live one to swim upstream. –W.C. Fields

Decision making is the specific executive task. –Peter F. Drucker

A ruler should be slow to punish and swift to reward. –Ovid

Systems die; instincts remain. –Oliver Wendell Holmes

You gotta be hungry! –Les Brown

Anyone can hold the helm when the sea is calm. –Publilius Syrus

If you have no character to lose, people will have no faith in you –Mahatma Gandhi

Money never starts an idea; it is the idea that starts the money. –William J. Cameron

Show me someone who has done something worthwhile and I'll show you someone who has overcome adversity. –Lou Holtz

To lead the people, walk behind them. –Lao Tzu

We are what we repeatedly do. Excellence then, is not a single act, but a habit. –Aristotle

A problem well stated is a problem half solved. –Charles Kettering

Quality will be prized as a precious possession. –Unknown

Leadership is practiced not so much in words as in attitude and in actions. –Harold S. Geneen

The only thing you will take through those pearly gates is what you have given away. –Marcia Moore

Discovery is seeing what everybody else has seen, and thinking what nobody else has thought. –Albert Szent-Gyorgi

Quality begins on the inside... and then works its way out. –Bob Moawad

A leader is one who knows the way, goes the way, and shows the way. –John C. Maxwell

People don't care how much you know, but they know how much you care by the way you listen. –Bob Conklin

Whenever you see a successful business, someone once made a courageous decision. –Peter F. Drucker

You must do the thing you think you cannot do. –Eleanor Roosevelt

Life is like a dogsled team. If you ain't the lead dog, the scenery never changes. –Unknown

Our greatest asset is the customer! Treat each customer as if they are the only one! –Laurice Leitao

I start where the last man left off. –Thomas Edison

A leader is a dealer in hope. –Napoleon Bonaparte

We are hoarding potentials so great that they are just about unimaginable. –Jack Schwartz

Never leave your customers wondering. –Kevin Stirtz

Victory is sweetest when you've known defeat. –Malcolm Forbes

The man who removes a mountain begins by carrying away small stones. –William Faulkner

Something new is not innovation if it does not add to value addition. –John Prescott

The best vision is insight. –Malcolm Forbes

A man who wants to lead the orchestra must turn his back on the crowd. –Max Lucado

There's no good idea that cannot be improved on. –Michael Eisner

Leadership has a harder job to do than just choose sides. It must bring sides together. –Jesse Jackson

To accomplish great things we must dream as well as act. –Anatole France

Leaders think and talk about the solutions. Followers think and talk about the problems. –Brian Tracy

Do not fear mistakes. There are none. –Miles Davis

Leadership is the capacity to translate vision into reality. –Warren G. Bennis

Ideas won't keep. Something must be done about them –Alfred North Whitehead

Coming together is a beginning. Keeping together is progress. Working together is success. –Henry Ford

It's great to work with somebody who wants to do things differently. –Keith Bellow

The ability to innovate is only as good as how one can accept changes and take risks –Franco Paolo Liu Eisma

Nobody counts the number of ads you run; they just remember the impression you make. –William Bernbach

He who has never learned to obey cannot be a good commander. –Aristotle

Managers succeed by following the rules. Innovators succeed by breaking the rules. –Vadim Kotelnikov

Confidence and enthusiasm are the greatest sales producers in any kind of economy. –O. B. Smith

There's a way to do it better – find it. –Thomas Edison

Fall down seven times. Stand up eight. –Japanes Proverb

Not the cry, but the flight of the wild duck, leads the flock to fly and follow. –Chinese Proverb

A sale is not something you pursue; it's what happens to you while you are immersed in serving your customer. –Unknown

Eagles don't flock - you have to find them one at a time. –H. Ross Perot

Knowing is not enough; we must apply. Willing is not enough we must do. –Goethe

I've learned that mistakes can often be as good a teacher as success. –Jack Welch

Every thought is a seed. If you plant crab apples, don't count on harvesting Golden Delicious. –Bill Meyer

Only put off until tomorrow what you are willing to die having left undone. –Pablo Picasso

The task of the leader is to get his people from where they are to where they have not been. –Henry Kissinger

You don't lead by hitting people over the head - that's assault, not leadership. –Dwight D. Eisenhower

The entrepreneur always searches for change, responds to it, and exploits it as an opportunity. –Peter F. Drucker

Although your customers won’t love you if you give bad service, your competitors will. –Kate Zabriskie

Well done is better than well said. –Benjamin Franklin

Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. –Donald Porter

Consumers are statistics. Customers are people. –Stanley Marcus

The greatest thief this world has ever produced is procrastination, and he is still at large. – H.W Shaw

Ask your customers to be part of the solution, and don't view them as part of the problem. –Alan Weiss, Ph.D.

Leaders need to be optimists. Their vision is beyond the present. –Rudy Giuliani

A man without a smiling face must not open a shop. –Chinese Proverb

When all think alike, then no one is thinking. –Walter Lippman

If opportunity doesn't knock, build a door. –Milton Berle

Timid salesmen have skinny kids. –Zig Ziglar

Don't confuse the art of the possible with the art of the profitable. –David Tansley

First “buy” it — then you sell it. –Ben Feldman

All truths are easy to understand once they are discovered. The point is to discover them. –Galileo Galilei

In business you get what you want by giving other people what they want. –Alice MacDougall

He profits most who serves best. –Arthur F. Sheldon

To have a great idea, have a lot of them. –Thomas Edison

And when we think we lead, we are most led. –Lord Byron

The only real training for leadership is leadership. –Antony Jay

When nothing is sure, everything is possible. –Margaret Drabble

Leaders need to be visionary yet practical, teachers yet learners, and believers yet open-minded. –Unknown

Kites rise highest against the wind - not with it. –Winston Churchill

Failure defeats losers, failure inspires winners. –Robert Kiyosaki

There's no use talking about the problem unless you talk about the solution –Betty Williams

If you're not failing every now and again, it's a sign you're not doing anything very innovative. –Woody Allen

The way to gain a good reputation is to endeavor to be what you desire to appear. –Socrates

Leadership is influence. –John C. Maxwell

If we don’t take care of our customers, someone else will. –Unknown

Innovation is the ability to see change as an opportunity, not a threat. –Unknown

Innovation is not the product of logical thought, although the result is tied to logical structure. –Albert Einstein

The very essence of leadership is that you have to have a vision. –Theodore Hesburgh

Quality in a product is not what you put into it. It is what the customer gets out of it. –Peter Drucker

Leaders are made rather than born. Failing organizations are usually over-managed and under-led. –Unknown

Strength lies in differences, not in similarities. –Stephen Covey

A strong positive mental attitude will create more miracles than any wonder drug. –Patricia Neal

The great aim of education is not knowledge but action. –Herbert Spencer

Follow effective action with quiet reflection. From the quiet reflection will come even more effective action. –Unknown

Do not follow where the path may lead. Go instead where there is no path and leave a trail. –Ralph Waldo Emerson

The quality of a leader is reflected in the standards they set for themselves. –Ray Kroc

The growth and development of people is the highest calling of leadership. –Harvey S. Firestone

Sales without Customer Service, is like stuffing money into a pocket full of holes. –David Tooman

The most successful people are those who are good at Plan B. –James Yorke

People, like nails, lose their effectiveness when they lose direction and begin to bend. –Walter Savage Landor

Innovation is the central issue in economic prosperity. –Michael Porter

Knowledge has to be improved, challenged, and increased constantly, or it vanishes –Peter F. Drucker

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. –Bezos

The art of leadership is saying no, not yes. It is very easy to say yes. –Tony Blair

Sandwich every bit of criticism between two thick layers of praise. –Mary Kay Ash

Management is doing things right; leadership is doing the right things. –Peter Drucker

Without creativity, there would be no progress, and we would be forever repeating the same patterns. — E.D. Bono

Good leadership consists of showing average people how to do the work of superior people. –Rockefeller

The key to successful leadership today is influence, not authority. –Kenneth Blanchard

Creativity is thinking up new things. Innovation is doing new things. —Theodore Levitt

Leadership is defined by results not attributes. –Peter Drucker

Once we rid ourselves of traditional thinking we can get on with creating the future. —James Bertrand

The manager asks how and when; the leader asks what and why. –Warren Bennis

Being on par in terms of price and quality only gets you into the game. Service wins the game. –Tony Alessandra

Yesterday's failures are today's seeds that must be diligently planted to abundantly harvest tomorrow's success. –Unknown

If you aren't fired with enthusiasm, you will be fired with enthusiasm. –Vince Lombardi

Learning without thought is labour lost –Confucius

Innovation is the process of turning ideas into manufacturable and marketable form. —Watts Humprey

Things we fear most in organizations—fluctuations, disturbances, imbalances—are the primary sources of creativity. –Unknown

Good plans shape good decisions. That’s why good planning helps to make elusive dreams come true. –Bittel

The leader has to be practical and a realist yet must talk the language of the visionary and the idealist. –Unknown

Leaders must be close enough to relate to others, but far enough ahead to motivate them. –John Maxwell

The goal as a company is to have customer service that is not just the best, but legendary. –Sam Walton

There are no traffic jams along the extra mile. –Roger Staubach

Leaders are more powerful role models when they learn than when they teach. –Rosabeth Moss Kantor

Leadership: The art of getting someone else to do something you want done because he wants to do it. –Eisenhower

Nothing endures but change. –Heraclitus

Success seems to be connected with action. Successful people keep moving. They make mistakes, but they don’t quit. –Unknown

Success and failure; we think of them as opposites, but they're really not. They're companions - the hero and the sidekick. –Laurence Shames

It is time for us to stand & cheer for the doer, the achiever-the one who recognizes the challenge & does something about it. –Vince Lombardi

Each problem that I solved became a rule which served afterwards to solve other problems. –Rene Descartes

Remember, today is the tomorrow you worried about yesterday. –Dale Carnegie

It is better to know some of the questions than all of the answers. –James Thurber

You must be the change you wish to see in the world. –Gandhi

Success does not consist in never making mistakes but in never making the same one a second time. –George Bernard Shaw

Try to learn something about everything and everything about something. –Thomas Henry Huxley

The dictionary is the only place that success comes before work. –Vince Lombardi

The manager accepts the status quo; the leader challenges it. –Warren Bennis

Not everything that can be counted counts, and not everything that counts can be counted. –Albert Einstein

For true success ask yourself these four questions: Why? Why not? Why not me? Why not now? –James Allen

Vision without action is merely a dream. Action without vision just passes the time. Vision with action can change the world. –Joel Barker

In theory, there is no difference between theory and practice. But in practice, there is. –Yogi Berra

When we are no longer able to change a situation, we are challenged to change ourselves. –Victor Frankl

A man should never be ashamed to own he has been in the wrong, which is but saying... that he is wiser today than he was yesterday. –Unknown

The problem with communication ... is the illusion that it has been accomplished. –George Bernard Shaw

The most useful piece of learning for the uses of life is to unlearn what is untrue. –Antisthenes

Give me six hours to chop down a tree and I will spend the first four sharpening the axe. –Abraham Lincoln

History is a race between education and catastrophe. –H. G. Wells

Always hold your head up, but be careful to keep your nose at a friendly level. –Max L. Forman

If the past can't teach the present & the father can't teach his son, history need not go on. The world has wasted a great deal of time. –Unknown

Leaders are visionaries with a poorly developed sense of fear & no concept of the odds against them. –Robert Jarvik

Inside my empty bottle I was constructing a lighthouse while all the others were making ships. –Charles Simic

You don't understand anything until you learn it more than one way. –Marvin Minsky

Learning is like rowing upstream: to not advance is to drop back. –Chinese Proverb

The man who never alters his opinion is like standing water, and breeds reptiles of the mind. –William Blake

Success is that old ABC – ability, breaks and courage. –Charles Luckman

Watch your habits; they become character. Watch your character; it becomes your destiny. –Unknown

Watch your thoughts; they become words. Watch your words; they become actions. Watch your actions; they become habits. –Unknown

To know yet to think that one does not know is best; Not to know yet to think that one knows will lead to difficulty. –Lao-Tzu

The world is full of people who have never, since childhood, met an open doorway with an open mind. E. B. White

Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning & focused effort. –Paul J Meyer

Be a good listener. Your ears will never get you in trouble. –Frank Tyger

The best way to predict the future is to invent it. –Alan Kay

Live as if you were to die tomorrow. Learn as if you were to live forever. –Mahatma Gandhi

The greatest mistake you can make in life is to be continually fearing you will make one. –Elbert Hubbard

Innovation distinguishes between a leader and a follower. –Steve Jobs

If you think education is expensive, try ignorance. –Derek Bok

The man who graduates today and stops learning tomorrow is uneducated the day after. –Newton D. Baker

To be conscious that you are ignorant is a great step to knowledge. –Benjamin Disraeli

There are some people who live in a dream world, and there are some who face reality; and then there are those who turn one into the other. –Unknown

You can't ask customers what they want and then try to give it to them. By the time you get it built, they'll want something new. –Steve Jobs

When ideas fail, words come in very handy. –Johann Wolfgang von Goethe

To listen closely and reply well is the highest perfection we are able to attain in the art of conversation. –Unknown

So much of what we call management consists in making it difficult for people to work. –Peter Drucker

The tragedy of life is not so much what men suffer, but rather what they miss. –Thomas Carlyle

Nothing in life is to be feared. It is only to be understood. –Marie Curie

Common sense is the collection of prejudices acquired by age eighteen. –Albert Einstein

A great many people think they are thinking when they are merely rearranging their prejudices. -William James

The world is round and the place which may seem like the end may also be only the beginning. –Ivy Baker Priest

Everybody is a genius. But, if you judge a fish by its ability to climb a tree, it will spend its whole life believing that it is stupid. –Unknown

Learning is what most adults will do for a living in the 21st century. –Perelman

Opportunity is missed by most people because it is dressed in overalls and looks like work. –Thomas A. Edison

Science is organized knowledge. Wisdom is organized life. –Immanuel Kant

The danger is not that computers will think like men, but that men will think like computers. –Sydney J. Harris

Apparently there is nothing that cannot happen today. –Mark Twain

Do not look back in anger, or forward in fear, but around in awareness. –James Thurber

The past may not be your fault, but the future is your responsibility alone. –Gene Cruz

The difference between a boss and a leader: a boss says, 'Go!' -a leader says, 'Let's go!'. –E. M. Kelly

It's not denial; I'm just selective about the reality I accept. –Calvin and Hobbes

If you focus on results, you will never change. If you focus on change, you will get results. –Jack Dixon

Foresight: "I think there is a world market for maybe five computers." –Thomas Watson (1874-1956), Chairman of IBM, in 1943

A fact in itself is nothing. It is valuable only for the idea attached to it, or for the proof which it furnishes. –Claude Bernard

Organizations with decision-making speed and imagination will thrive as nobody can claim to have a monopoly over creativity. –Narayana Murthy

Some men see things as they are and ask why. Others dream things that never were and ask why not. –Unknown

It isn't that they can't see the solution. It is that they can't see the problem. –G.K. Chesterton

I have not failed, I've just found 10,000 ways that won't work. –Thomas Edison

The guy who invented the first wheel was an idiot. The guy who invented the other three, he was a genius. –Unknown

They always say time changes things, but you actually have to change them yourself. –Andy Warhol

Success comes to the person who does today what you were thinking about doing tomorrow. –Unknown

The beautiful thing about learning is that no one can take it away from you. –B.B. King

What I hear, I forget. What I see, I remember. What I do, I understand. –Confucius

Life is not about how fast you run, or how high you climb, but how well you bounce! –Tigger

Bite off more than you can chew, then chew it. Plan more than you can do, then do it. –Unknown

Standards are always out of date. That is what makes them standards. –Alan Bennett

Discovery consists of seeing what everybody has seen and thinking what nobody has thought. –Albert Szent-Györgyi

The art of progress is to preserve order amid change, and to preserve change amid order. –Alfred North Whitehead

The first one gets the oyster the second gets the shell. –Andrew Carnegie

No legacy is so rich as honesty. –William Shakespeare

Continuous effort-not strength or intelligence-is the key to unlocking our potential. –Winston Churchill

Once you say you're going to settle for second, that's what happens to you. –John F. Kennedy

The secret of all victory lies in the organization of the non-obvious. –Oswald Spengler

I am looking for a lot of men who have an infinite capacity to not know what can't be done. –Henry Ford

The key to being a good manager is keeping the people who hate me away from those who are still undecided. –Casey Stengel

I can't understand why people are frightened of new ideas. I'm frightened of the old ones. –John Cage

It's not that some people have willpower and some don't. It's that some people are ready to change and others are not. –James Gordon

Learning how to learn is life's most important skill. –Tony Buzan

Learning is not compulsory... neither is survival. –W. Edwards Deming

Sales are contingent upon the attitude of the salesman – not the attitude of the prospect. –W. Clement Stone

In the business world, the rearview mirror is always clearer than the windshield –Warren Buffett

You must either modify your dreams or magnify your skills. –Jim Rohn

There are no dreams too large, no innovation unimaginable and no frontiers beyond our reach. –Unknown

In all affairs it's a healthy thing now and then to hang a question mark on the things you have long taken for granted. –Bertrand Russell

Luck is what happens when preparation meets opportunity. –Unknown

If you have knowledge, let others light their candles at it. –Margaret Fuller

Leadership and learning are indispensable to each other. –John F. Kennedy

A sense of humor is part of the art of leadership, of getting along with people, of getting things done. –Eisenhower

It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change. –Charles Darwin

Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall. –Unknown

The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn. –Toffler

The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out. –Unknown

When you know something, say what you know. When you don't know something, say that you don't know. That is knowledge. –Confucius

Learning is not a spectator sport. –D. Blocher

The purpose of training is to tighten up the slack, toughen the body, and polish the spirit. –Morihei Ueshiba

Trust should be the basis for all our moral training. –Robert Baden-Powell

I hated every minute of training, but I said, ‘Don't quit. Suffer now and live the rest of your life as a champion’ –Muhammad Ali

An invasion of armies can be resisted, but not an idea whose time has come. –Victor Hugo

I'll be more enthusiastic about encouraging thinking outside the box when there's evidence of thinking going on inside it. –Terry Pratchett

It is better to have enough ideas for some of them to be wrong, than to be always right by having no ideas at all. –Edward De Bono

Persistent resistance to change must be handled with directness and respect as does any performance problem. –Unknown

Creativity: a type of learning process where the teacher and pupil are located in the same individual. –Arthur Koestler

The question isn't what fosters creativity? But why isn't everyone creative? –Maslow

Innovation is the specific instrument of entrepreneurship; the act that endows resources with a new capacity to create wealth. –Peter Drucker

Human salvation lies in the hands of the creatively maladjusted. –Martin Luther King, Jr.

The way to get good ideas is to get lots of ideas, and throw the bad ones away. –Linus Pauling

Our greatest glory is not in never falling, but in rising every time we fall. –Confucious

Please add others Great Business Quotes that you like (below) in the Comments Section, so we can add them to the list!

Thanks!

Ford Social Media Presentation at Google Gearshift Conference

noreply@blogger.com (Anonymous) — Sat, 26 Mar 2011 18:34:00 +0000

Check out this SlideShare Presentation by Scott Monty:

Ford Social Media Presentation at Google Gearshift Conference

View more presentations from Scott Monty.

Nick Bastian talks to Fox 10 about Arizona housing market

noreply@blogger.com (Anonymous) — Thu, 24 Mar 2011 18:02:00 +0000

Joan Koerber-Walker Named CEO of the Arizona BioIndustry Association

noreply@blogger.com (Anonymous) — Wed, 23 Mar 2011 17:52:00 +0000

Date:
3/23/2011

Contact:
Christine McAuliffe, Chairman of the Board
cmcauliffe@polsinelli.com | (602) 650-2061
Joan Koerber-Walker, President and CEO
JKW@AZBio.org | (480) 332-9636
Arizona BioIndustry Association
SkySong
1475 N. Scottsdale Road, Suite 200
Scottsdale, AZ 85257
480.884.1575 | www.azbio.org

Catalyst for Growth – AZ Bio moves forward with new CEO and an aggressive agenda

Joan Koerber-Walker announced as CEO of the Arizona BioIndustry Association

Scottsdale Arizona

March 23, 2011


Joan Koerber-Walker

The Arizona BioIndustry Association, the unified voice of Arizona’s growing bioscience industry, today announced the hiring of Joan Koerber-Walker who joins the state-wide organization as President and CEO of AZBio effective immediately. “As its new leader, Joan Koerber-Walker brings a fresh perspective, leadership and the experience needed to move our organization forward faster” shared Christine McAuliffe, AZBio Board Chair and shareholder at Polsinelli and Shughart in Phoenix. “The board was in unanimous agreement that Joan has the right combination of experience, skills and talent needed to support our organization and our members as together we grow.”

With a mission to make Arizona a place where bioscience organizations can grow and succeed, AZBio is comprised of member organizations in business, research and education, economic development, government, and other professions involved in the biosciences. AZBio provides a forum for the bioscience community to join together with a unified voice, educating policy makers and the public, influencing public policy, and advancing the economic interests of individual organizations as well as the sector as a whole. By enabling private sector innovation, collaborating with Arizona’s universities and research institutions, and supporting economic growth throughout the state, AZBio provides the catalyst for growth of Arizona’s bioindustry organizations and through them the opportunity for more high quality job opportunities for Arizonans.

No stranger in Arizona’s leadership community, Koerber-Walker became active in Arizona’s business community in 2002, when she left a successful career as an executive at Avnet, Inc. to found CorePurpose, Inc. where she continues to serve as Chairman. For the past nine years she has been active in the community, working with businesses of all sizes to create focused business strategies and resource networks required to execute successfully. In addition to active participation in her own company and as an Executive in Residence at Callaman Ventures, her leadership experience includes past service as a board member and treasurer for RiboMed Biotechnologies, Inc., two years as CEO of the Arizona Small Business Association, on the Board of Trustees of the NSBA in Washington D.C., Chairman of the Advisory Board to Parenting Arizona, the state’s largest parent education and child abuse prevention organization, service on the Board of Directors of the Arizona Technology Council and as Chairman of the Opportunity Through Entrepreneurship Foundation – the host organization for the Arizona Entrepreneurship Conferences which connect Arizona’s entrepreneurial and investor communities with each other and with nationally recognized thought leaders.

“We welcome Joan’s energy and leadership to AZBio” Nina Ossanna, Ph.D., Director, Business Development at the BIO5 Institute, immediate past Chair of AZBio and Chair of the Search Committee, “With her leadership, we look forward to expanding AZBio’s programs that support our member organizations to grow and thrive here in Arizona.”

“Throughout my career, I have been lucky enough to have the opportunity to work with great people and great organizations to achieve goals that others might have thought were difficult or even impossible. Together with the team at AZBio – our employees, our members, and our community partners - we can accelerate the growth of Arizona’s biosciences community and our overall economy.” Koerber-Walker stated. “Opportunity begins with conversations and builds with action. That’s why I am looking forward to asking our biosciences community what they need to get the job done and with their help and support using AZBio as a catalyst to help them make things happen.”

“Our search committee was fortunate in having excellent, well-qualified candidates and finding Joan in that mix,” shared Jack Dean, PhD, Special Advisor, sanofi-aventis and an AZBio Board Member who was instrumental in the search and selection process. “Joan brings to us great experience working with large and small business throughout our state and a passion for success. I anticipate that Joan will re-energize Arizona’s bioindustry and help create a culture that allows us to be recognized for our contribution to biotechnology and translational medicine.”

AZBio will be hosting a number of great events where members of the community can connect, join the conversation and engage including the AZBio Expo, May 6, 2011 at the Sheraton Wild Horse Pass. To learn more visit www.AZBio.org.

REVOLUTION with Brian Solis: Season 2 - March 11

noreply@blogger.com (Anonymous) — Tue, 08 Mar 2011 16:20:00 +0000

Support Local Business - Get Ideas & Help to Grow Yours!

noreply@blogger.com (Anonymous) — Wed, 16 Feb 2011 19:31:00 +0000

Here is a great way to promote your business for a very low cost! If you're not a business owner… please forward this to your friends who could benefit.

The YOB Fair (Your Own Business Fair) is taking place on March 18th from 8:00am to 4:00pm. Last year this event attracted 1,000 people and this year we are expecting even higher numbers!

This, all-day, FREE event will have tables for vendors, educational forums on current topics, round tables for in-depth discussion and time for networking. This event is being collaboratively put together by the Arizona Commerce Authority, the City of Phoenix, Greater Phoenix SCORE, ASBA, Data Doctors, Franchise Resource Company, Growth Nation, Mojo Video Marketing, NetworkingPhoenix.com, Pivot Productions, Inc., Three Dog Marketing, Urman Enterprises, SBA and SBDC.

Table prices:

Vendor Exhibition Space: $250
Exhibition space with 1/2 day Roundtble: $350
Exhibition space with full day Roundtble: $450
Round table only for 1/2 day: $200 full day: $300.

To register or to purchase Exhibition Space, please visit www.scorephoenix.org. For Roundtable Space or further information, call 602-745-7250 (Monday - Friday from 9:00am to 1:00pm) or email Maryanne@gustare.com.

REGISTER HERE!

If you can't join us as an exhibitor, please join us as an attendee! Click on the flyer below for more info.

The Arizona Education Commitment: Phil Francis

noreply@blogger.com (Anonymous) — Tue, 15 Feb 2011 23:59:00 +0000

Ethics and Collaboration: Is Fear Killing Your Collaborative Opportunities?

noreply@blogger.com (Anonymous) — Thu, 09 Dec 2010 16:07:00 +0000

A subject that seems to puzzle the masses, but plays such a significant role in the integrity of business overall, and life in general, for that matter. David Kramer says it well in The Lost Art of Ethics and Collaboration: Where Did We Go Wrong? (2004), “In spite of clear and convincing evidence that ethical behavior and collaboration generate better results than dishonest and adversarial negotiations, these best practices are rare in the world of human interaction.” In a world that becomes ever more social on a daily basis, the practice of ethical behavior becomes increasingly important.

So what constitutes ethical behavior? (specifically in terms of business and collaboration). This is an issue that has been at the forefront of my mind recently, especially with the movement of business to social media, and sharing of contacts across various different mediums. It is extremely easy for competitors to see exactly who you are meeting with, connected to, and currently in negotiations with. I’ve spent the majority of my 28-year career working in the nonprofit sector, where ethics and collaboration are key elements in nonprofit effectiveness; so I understand the subject well. However, in the “dog” eat “dog” world of business, the term takes on a whole new meaning.

In my business, I have various collaborative partners. These are companies that provide specific services that my clients want, but that I do not currently provide in-house. I can choose to hire in-house expertise to provide these services, or work with a company that provides such services within a collaborative framework. This happens in business all the time, yet the key to a long-term positive working relationship with the collaborative partner often falls on ethics; something few companies truly understand. For example, if I’m working with a collaborative partner and I introduce that partner to a client or potential client. Is it ethical for that partner to then contact my client directly, share pricing information with my client, or vice-versa? If that collaborative partner offers services that are in direct competition with services that I provide, is it ethical for them to offer those services directly to my client? These questions and the answers seem logical enough for most; yet, this line gets crossed often.

In a conversation recently with a potential collaborative partner, I faced the challenge of explaining this exact dilemma. The potential partner is a young entrepreneur who offers a range of very specific services that I would like to offer my clients, along with other services that may or may not be in direct competition with services that I offer. I have considered working with this particular company, based on a recommendation from a much respected mutual associate, and my own instinctive desire to help others.

Is this a service that I could easily perform or provide myself? Yes, however; I believe we are given opportunities to help others through our knowledge and I’m a firm believer that we all have a responsibility to give back to the community that supports our endeavors. I met with this potential collaborative partner on two different occasions. Upon the second meeting, the partner was briefly exposed to a friend and potential client. Within a week or so, the partner made direct contact with the other company and asked for a meeting. In my mind, this is a direct conflict to my idea of ethical behavior from a collaborative partner. I immediately called the dilemma to the attention of the potential partner.

This brought another question to light. So how do you know who is “off limits”? In my mind, if a collaborative partner is meeting with or appears to be in negotiations with a company, then I consider that company “off limits”. I would not approach the company or try to solicit their work. If I had any question, whatsoever, as to whether or not the collaborative partner was working with the company I would contact the partner directly. Whether or not a contractual engagement is in place, is of no consequence to me. This strikes a visual in my mind: I would no more try to solicit the work of a collaborative partner’s client or potential client, than I would reach out and grab hold of them physically as they stood next to the collaborative partner, and try to pull the client away from them. I believe the ethics of each scenario to be the same.

Ethical dilemmas are not simply “right” or “wrong” answers; but are often ambiguous. I found six basic moral principles based on the Ethical Decision Making Model (Cooper, 1998), that I believe can be applied to most situations:

Autonomy: to promote self-determination, or the freedom of clients/collaborative partners to choose their own direction;
Nonmaleficence: to avoid doing harm, which includes refraining from actions that risk hurting clients/collaborative partners;
Beneficence: to promote good for others;
Justice: to provide equal treatment to all people;
Fidelity: to make honest promises and honor their commitments to those they serve;
Veracity: truthfulness;

A few additional things to consider when evaluating ethical business practices as they relate specifically to Marketing and/or Social Media, based on the work of Laczniak (1983) are:

Does the practice violate the law?
Does the practice go against the moral duty to honesty and exactitude?
To gratitude?
To justice?
To not place the health and safety of others in danger?
Is the intention of the practice bad?
Could the practice generate harmful or negative consequences?
Did the company consciously reject a practice which would have engendered the same advantages while at the same time generating fewer harmful or negative consequences?

It is the fear of unethical business practices that kill most collaborative opportunities before they even get started. I understand that it is a very competitive marketplace out there. However, if we can find ways to collaborate with one another, share best practices and follow a basic code of ethical behavior, I believe the potential for what we can accomplish together is limitless. I highly recommend reading “The Lost Art of Ethics and Collaboration: Where Did We Go Wrong?” by David Kramer of the Center for Business Ethics at Bentley College (2004), for more on information on Ethics and Collaboration.

wk4coffee's Profile - 1000Women

noreply@blogger.com (Anonymous) — Fri, 10 Sep 2010 20:24:00 +0000

Barbara Daniels named a finalist in the Social Media AZ Awards (SMAZZIES)!

noreply@blogger.com (Anonymous) — Thu, 09 Sep 2010 04:46:00 +0000

Congratulations! You are a finalist in the Social Media AZ Awards (SMAZZIES)!

The SMAZZIES are part of the Social Media AZ (SMAZ) conference, and celebrate the new and exciting things going on around Arizona in the online world. You were nominated in one of our categories by someone who thinks you're doing something pretty exciting, and we're thrilled to help share that exciting work.

The SMAZ conference is happening on September 9th at the MADCAP Theaters in Tempe. The final voting is happening via a panel of independent judges, and winners will be announced that night. As a finalist, you receive a pair of tickets to the conference so you and a guest can spend the day meeting local news media professionals, enjoy the great sessions we have planned, and attend the award ceremony.

You can learn more about SMAZ at http://socialmediaaz.org and more about the SMAZZIES at http://smazzies.com. We hope to see you at SMAZ, and thank you for all your great work representing Arizona online!

The SMAZZIES Team - Jennifer Maggiore, Jeff Moriarty and Fred Von Graf

FINALISTS:

Must Follow – The blog, twitter, or online presence you can’t get enough of

Arizona Highway Patrol Association
CenPho.com
WeBuildYourSocialMedia
Museum Association of Arizona

Business That Gets It – Non-industry company (not a social media/marketing entity) who demonstrates creative and proficient use of social media

The Farm at South Mountain
Eric Neitzel
Lumension
KOLD News 13
Liberty Market
Mesa Historical Museum

Most Social Use Of Social Media – Best/most innovative use of technology to connect to people in person

The Heard Museum
Rustler’s Rooste
Katie Fox
Liberty Market

Trailblazer – Out there doing cutting edge things, changing the way people work or think in the social media space

Kevin Gawthrope
Jessica Northey
Bulbstorm
Barbara Daniels

Up and Coming – Most notable freelance individual or agency that is notably improving its offering

Cesar Gamez
Blue Sky Interactive Group, LLC
Ashley Oakes
Villageous LLC

Homegrown Can Of Awesome – Most interesting / promising start up business, technology or tool from right here in AZ

Phoenix Zoo
Twestival Phoenix
Lily Wang & Braden Andreas
Eric Neitzel
Bulbstorm
Michael Tucker

So You Want To Hire a Social Media Expert?

noreply@blogger.com (Anonymous) — Mon, 30 Aug 2010 20:14:00 +0000

I've found that most social media practitioners don't like to be called "Experts"; but rather, prefer being referred to as professionals, strategists, practitioners and maybe, on occasion, a "Guru" ...it is kind of an endearing term. These individuals or companies understand social media and know how to use the tools of social media strategically to help others expand their presence, enhance their brand, and understand their market. We are seekers of best practices. We love to share news, facts and information about ourselves and others who are doing exciting, innovative and positive things in business and our communities. We are collaborators, conveners and researchers. People like to follow us because we contribute information that they find valuable and interesting - because we connect, engage and collaborate.

In Chris Brogan's book, Social Media 101, he explains a few things to look for in a good social media practitioner:

They may not know every social network that was ever built, or every podcast currently or formerly in production, but they should know more than a few.
Social media types probably should be making media of some kind themselves.
They should have some length of experience under their belt, in some form or another.
They should be relatively "known."
They should be able to make something happen by way of the media they create; in other words, their efforts should be somewhat impactful.
They shouldn't be afraid of transparency, and definitely should welcome criticism and debate.

In addition to Brogan's recommendations, you might want to consider a few other criteria in your search for the right social media strategist, such as: What are their credentials? Is their primary career something other than social media? i.e., are they a realtor, public speaker, meeting planner, etc., etc. Did they just recently decide one day, "Hey, I'm going to practice social media, or I'm going to teach a Facebook class."? ...if so, they might not be a good choice for your business.

There's a lot to consider when it comes to learning the different facets that comprise the world of social media, according to Liana "Li" Evans, author of Social Media Marketing. It isn't simply just Facebook or Twitter, and the Facebooks of today will be the Friendsters and MySpaces of tomorrow. Social media is constantly changing and requires a strategic approach to be effective. You need a social media practitioner that is not only experienced and respected in the industry, but also one who practices ethically. You can hurt your business more than help it, if you choose to align yourself with the wrong company or practitioner.

One of the best ways I feel you can find a good, solid social media practitioner is by listening in the social web. What are they saying? Are they social? How do they interact with others? Do they contribute to the conversation in a meaningful way? Do they practice what they preach? Are they strategic? Can they produce results? What do others think of them? ...say about them? Do they share their knowledge? Do they re-share and edify others who are contributing to the conversation and the industry? Is practicing social media for business their primary career? What methodologies do they use? Take a look at their website, their blog, and their overall presence and following in the social sphere.

If, after listening for some time, you find that you are inspired by them, then you may want to think about scheduling an appointment to see if there's an opportunity to work together. A good practitioner will be able to tailor a strategy to achieve your specific goals, track the results, and re-adjust the plan as you go along.

Enjoy the conversation!

Introduction SuRF

noreply@blogger.com (Anonymous) — Sun, 22 Aug 2010 22:56:00 +0000

78 Ways To Know If You Drink Too Much Coffee

noreply@blogger.com (Anonymous) — Wed, 28 Jul 2010 03:22:00 +0000

You answer the door before people knock.
Juan Valdez named his donkey after you.
The only kitchen appliances you own are made by Mr. Coffee.
You ski uphill.
You get a tax cut for all the coffee you bought.
You get a speeding ticket even when you're parked.
You speed walk in your sleep.
You have a bumper sticker that says: "Coffee drinkers are good in the sack."
You haven't blinked since the last lunar eclipse.
You just completed another sweater and you don't know how to knit.
You grind your coffee beans in your mouth.
The nurse needs a scientific calculator to take your pulse.
You sleep with your eyes open.
When you open your dish cabinet, and there is only mugs.
You have to watch videos in fast-forward.
The only time you're standing still is during an earthquake.
You can take a picture of yourself from ten feet away without using the timer.
You lick your coffeepot clean.
You spend every vacation visiting "Maxwell House."
You're the employee of the month at the local coffeehouse and you don't even work there.
You've worn out your third pair of tennis shoes this week.
Your eyes stay open when you sneeze.
Your coffee cake, must have coffee in it.
You chew on other people's fingernails.
Your T-shirt says, "Decaffeinated coffee is the devil's blend."
You're so jittery that people use your hands to blend their margaritas.
You can type sixty words per minute... with your feet.
The only gift you get for Valentines Day you get chocolate covered beans.
You can jump-start your car without cables.
All your kids are named "Joe".
Your only source of nutrition comes from "Sweet & Low."
You don't sweat, you percolate.
You buy 1/2 & 1/2 by the barrel.
You've worn out the handle on your favorite mug.
You go to AA meetings just for the free coffee.
You walk twenty miles on your treadmill before you realize it's not plugged in.
You forget to unwrap candy bars before eating them.
Charles Manson thinks you need to calm down.
Every shirt or blouse you own has a coffee stain on it.
You've built a miniature city out of little plastic stirrers.
People get dizzy just watching you.
You've worn the finish off your coffee table.
The Taster's Choice couple wants to adopt you.
Starbucks owns the mortgage on your house.
You're so wired, you pick up AM radio and people test their batteries in your ears.
Your life's goal is to amount to a hill of beans.
Instant coffee takes too long.
When someone says. "How are you?", you say, "Good to the last drop."
You want to be cremated just so you can spend the rest of eternity in a coffee can.
You want to come back as a coffee mug in your next life.
Your birthday is a national holiday in Brazil.
Your hand is permanently shaped to hold your mug.
You'd be willing to spend time in a Turkish prison.
You go to sleep just so you can wake up and smell the coffee.
You're offended when people use the word "brew" to mean beer.
You name your cats "Cream" and "Sugar."
You get drunk just so you can sober up.
You speak perfect Arabic without ever taking a lesson.
Your lips are permanently stuck in the sipping position.
You have a picture of your coffee mug on your coffee mug.
You can outlast the Energizer bunny.
You can jump to the moon.
You short out motion detectors.
You have a conniption over spilled milk.
You don't even wait for the water to boil anymore.
Your nervous twitch registers on the Richter scale.
You think being called a "drip" is a compliment.
You don't tan, you roast.
You don't get mad, you get steamed.
Your three favorite things in life are ...coffee before, coffee during and coffee after.
Your lover uses soft lights, romantic music, and a glass of iced coffee to get you in the mood.
You can't even remember your second cup.
You help your dog chase its tail.
You soak your dentures in coffee overnight.
Your coffee mug is insured by Lloyds of London.
You introduce your spouse as your coffeemate.
You think CPR stands for "Coffee Provides Resuscitation."
Your first-aid kit contains two pints of coffee with an I.V. hookup.

Originally posted by The Light Side of Coffee at: http://www.robinsfyi.com/food/coffeelite.htm

So funny, I just had to repost!

Connecting is in our DNA

noreply@blogger.com (Anonymous) — Wed, 07 Jul 2010 16:59:00 +0000

Someone asked me the other day, what is it that I love about Social Media? Well, I guess I love the connecting part to start off with - it's in our DNA. I've always been a networker, and I enjoy meeting new people. I've tried to make a point of staying connected with people I've had the opportunity to collaborate with over the years, which is probably why my social network is so large. I also like the engagement aspect of Social Media. I enjoy listening to the conversations that go on in the social web and the opportunities that are created for engagement in the conversation. I find people fascinating and I think it's great how openly they share their passion with others in online discussions. I also like the opportunities for collaboration that Social Media presents in both our personal lives as well as in business. The sharing of best practices, ideas and energy between people is phenomenal. People are more willing to share their successes and failures now more than ever before. The educational value from this alone, is tremendous. Consider the hundreds of thousands of dollars that companies have paid to consultants over the years, to tell them what their customers will tell them now for free, all they have to do is listen. This is the power of Social Media.

I believe that together, we can achieve more than any one could achieve alone; therefore, only by working together, can we produce the best possible results. Social Media is simply a set of tools that creates the possibility to get there. I love it!

Thanks for reading and hope you enjoyed the post.

JOB ALERT - Are you an Arizona Web Developer looking to excel at an amazing company?

noreply@blogger.com (Anonymous) — Thu, 24 Jun 2010 20:41:00 +0000

Metro Studios is seeking an individual who will be instrumental in the growth and success of our Phoenix, Arizona web operations.

This opportunity is aimed at the person who takes pride in a quality product by providing intense problem solving skills and thrives when working closely with great clients.

As a full-time position in our Phoenix, Arizona office, we seek the candidate with 3+ years of experience in Web Development, with advanced knowledge of PHP, MySQL, JavaScript, CSS and XHTML.

Your professional approach with our valued customers and your creative ideas will be valued by all of us at Metro Studios.

Email Resume to Kirk Hayden, VP/Co-Owner, Metro Studios: kirk@metrostudios.net

Little things to do every day - just keeping it fun!

noreply@blogger.com (Anonymous) — Thu, 24 Jun 2010 20:27:00 +0000

Have you you added your social media profiles to your email signature? Do you use it when you comment on blogs? Have you added video to your website? ...your Facebook? ...your blog? Do you upload and share your latest presentations? Did you remember to tweet about them? There are tons of little things you can do every day to enhance your presence in the social web. Developing routines can help make the day-to-day challenges of keeping up in the social web a little easier, while leaving you more time to just have fun making connections and keeping them.

A tool I really love that helps keep me organized is XeeSM. It allows me to keep all of my Social Media profiles stored in one easily accessible place. I just use my personal XeeSM url to direct my connections to a single place to find me. It is an amazing time-saver!

2010 Recruitment Strategies for Success hosted by Jobing.com

noreply@blogger.com (Anonymous) — Wed, 28 Apr 2010 13:19:00 +0000

Social Networking for Today's Phoenix Employment Marketers
Wednesday, April 28th, 2010
8:00am - 5:00pm

With over 350 million active users on Facebook and Twitter growing exponentially, social media and its power as a recruiting tool has become too large to ignore. Although creating a recruitment strategy that incorporates these new tools can seem like a daunting task, we've compiled the most experienced professionals in social media to ensure that you succeed in this process. Integrating Twitter, Facebook and other social media platforms into your recruitment process can seem overwhelming.
Join fellow Phoenix industry leaders at the Social Networking for Today's Phoenix Employment Marketers Recruitment Symposium to learn:

How-to Use Social Media to build relationships and recruit top talent
The importance of online employment marketing and branding to your recruitment strategies
How to monitor and manage online conversations
Current recruitment and employment marketing trends in Phoenix

In Phoenix's competitive recruitment world, any advantage could mean the difference between finding a perfect candidate in a timely fashion and spending months sifting through unqualified resumes. You can't afford to miss this local and cost effective opportunity to learn from local professionals, leaders and experts in your community about social networking and how to make it a successful and measurable tool to find great local talent.

Keynote Speaker

Jeff Hunter
Vice President of HR Solutions, Dolby Laboratories - BOSE

Jeff Hunter is an award-winning technologist, strategist, author, and entrepreneur. He currently serves as the vice president of HR Solutions at Dolby... (more...)

Business & Strategy

noreply@blogger.com (Anonymous) — Sun, 28 Feb 2010 17:30:00 +0000

Business & Strategy

noreply@blogger.com (Anonymous) — Tue, 20 Oct 2009 13:14:00 +0000

Good Morning! It's going to be an amazing day! Enjoy!

Social Media for Nonprofits

noreply@blogger.com (Anonymous) — Thu, 15 Oct 2009 23:45:00 +0000

Presentation given at:

AVACA Meeting
October 8, 2009
Phoenix, AZ
Social Media for Nonprofits

View more presentations from Barbara Daniels.

Conducting a Social Media Partner Assessment and How It Helps to Analyze the Partner Eco System

noreply@blogger.com (Anonymous) — Fri, 25 Sep 2009 20:49:00 +0000

A complete, in depth assessment provides the foundation of a comprehensive social media strategy, aligned with corporate objectives and the corresponding market. Many are surprised by how much is really going on in the social web ...amazed by how active their partners are, and how much buzz goes on around them without their knowledge. Not all buzz is 'good buzz'. It's important to know when there's 'good' buzz, where there's 'not so good' buzz, and where there's 'no buzz or presence at all'.

Using the Social Media Academy's 4 Quadrant Assessment Method, it is possible to analyze and understand the market from a social point of view.

Key components of conducting a Partner Assessment are:

Identifying the places and spaces where an organization's partners are present;
Defining the partner's topics and their second degree eco system, 'their customers';
Identifying the key individuals and primary influencers of those conversations; and
Creating a factual analysis, including identifying opportunities and threats and making initial suggestions about how to best leverage the conversation.

Identifying major influencers and the level of influence a network has is an essential component of any comprehensive strategy in the social web. This is particularly valuable when assessing the partner landscape, in that businesses that market and sell through their alliance channels recognize the importance of integrating their partner – as they typically control the social relationship with one’s customers.

Deploying a systematic and comprehensive assessment of the organization’s partners and key alliances, including where they are active in the social web, their sentiment analysis, key interests and reflections; results in better alignment with one’s customers and the development of a stronger and more mutually beneficial relationship with partners, alliances and resellers.

The Partner Assessment discussed in this post is only one component of the 4 Quadrant Assessment Method. If you don't have a social media strategy or engagement plan, the first thing you may want to consider is a professional assessment of your eco system. The main objective of a corporate social media engagement should be to create a better business experience for a company's eco system. Social media is a cross functional, corporate culture related engagement - not a marketing campaign.

If you need help figuring out where to start engaging in the Social Web, visit us at: http://www.caffesocialmedia.com.

Social Media Caffé Blog

Magic Quadrant for Social CRM - Gartner Report Raises The Bar

Tom Browning on Vote Yes on 110

Follow Your Own Path

Blog Writing: Attracting Your Desired Audience

A List of Great Business Quotes

Ford Social Media Presentation at Google Gearshift Conference

Nick Bastian talks to Fox 10 about Arizona housing market

Joan Koerber-Walker Named CEO of the Arizona BioIndustry Association

REVOLUTION with Brian Solis: Season 2 - March 11

Support Local Business - Get Ideas & Help to Grow Yours!

The Arizona Education Commitment: Phil Francis

Ethics and Collaboration: Is Fear Killing Your Collaborative Opportunities?

wk4coffee's Profile - 1000Women

Barbara Daniels named a finalist in the Social Media AZ Awards (SMAZZIES)!

So You Want To Hire a Social Media Expert?

Introduction SuRF

78 Ways To Know If You Drink Too Much Coffee

Connecting is in our DNA

JOB ALERT - Are you an Arizona Web Developer looking to excel at an amazing company?

Little things to do every day - just keeping it fun!

2010 Recruitment Strategies for Success hosted by Jobing.com

Keynote Speaker

Jeff Hunter Vice President of HR Solutions, Dolby Laboratories - BOSE

Business & Strategy

Social Media for Nonprofits

Conducting a Social Media Partner Assessment and How It Helps to Analyze the Partner Eco System

Jeff Hunter
Vice President of HR Solutions, Dolby Laboratories - BOSE