SocialBro Official Blog

New feature: Use the Google Chrome address bar to search in SocialBro

2012-05-22T03:12:00.000-07:00

Due to the coming changes Twitter will make in its API, we’ve updated SocialBro. The main change you’ll notice is that now you can use the address bar (omnibox) of Google Chrome to make searches in our app, which means you take less time to find Twitter users and to see search results at a glance.

We’ve done a little video tutorial to show you how to use the new feature, only available for our Chrome version users.

If you’re an Adobe Air user, you also have to update the app. Please visit our download page and click on “Download” in “SocialBro for Desktop”. Before doing that, we strongly recommend you export your SocialBro account history, to avoid losing this data while updating the tool. See how to do that here. Please get in touch if you have any queries.

If you use SocialBro for Chrome, the app will update automatically during the following 24 hours, but if you can't wait, update it manually.

Remember to visit our feedback page to suggest new features and to browse our user guide for how-to articles and other tips.

New Features: Export HootSuite Schedule From SocialBro & Get the Best Time Tweet From a Custom Sample of Users

2012-03-06T08:59:00.022-08:00

Do you use HootSuite to batch schedule your tweets? If so, you’ll love this release. We’re happy to provide a new round of features for your SocialBro dashboard. The most important one is that now you can export your optimal tweet schedule from SocialBro to HootSuite in order to expose your tweets to the maximum audience!

“The method of message scheduling is especially powerful for agencies and marketing departments managing complex campaigns”, emphasized HootSuite on its blog when they released this feature. Now, you, as a HootSuite fan, have another reason to use it: your message will be delivered when you have most followers online.

As you do when you batch schedule your tweets with HootSuite, you have to pre-create a batch of up to 50 updates in a text file or spreadsheet. You can also write the tweets directly in SocialBro, but we recommend you still do this in an appropriate text editor. In this file, include the text and the link. Here is the big difference if you do this through SocialBro: you don’t need to include the delivery times because SocialBro caculates them for you!

From our “Best time to tweet” report, we’ve implemented an algorithm that optimally schedules the tweets in HootSuite more efficiently, so reaching the highest number of followers. You just have to select the days of the week you want to tweet, how many tweets per day and the minimum interval between each tweet, and paste the tweets previously created.

We’ve prepared a tutorial on this new feature to show you how to do this step by step. So, have a look at this post on our user guide to understand this new function.

From a Custom Sample of Users Get the Best Time Tweet

Another new feature, requested by many of you, is the possibility of applying the “Best Time to Tweet” to a custom sample of users. Now, you can get the report for any search, list, 3rd party Twitter account, etc. We’re pleased to offer you a different way to take advantage of the “Best Time Tweet” report, one of our highlight features.

Have a look at our user guide to see how to get the “Best Time to Tweet” for a custom sample of users.

“Add All to List” with one click

Now you can add multiple users to a list with one click! From any search, just click on the arrow on the bottom navigation bar, then click “Add all to list”. All the users will be added to the list. Remember that Twitter allows 20 lists per user with 500 users in each list.

On our user guide, you can see how to do this.

Two New Filters for the Advanced Syntax

If you’re a SocialBro power user, we’re sure you have tried the Advanced Syntax at least once to refine your searches using different criteria. If you haven’t, we recommend you read this post to dig deeper into this fantastic feature.

In this new version, we’ve added two filters: by language and by time zone. There is nothing new if you search for only one language, because there is already a filter for this. However if you want to combine different languages in a search this new possibility is awesome.

Would you like to know which of your followers have twitter.com configured in English and in Spanish? In the search box, in the top navigation bar, write “lang:en + lang:es”. For the languages, you must use the “ISO 2 Letter Language Codes”: 'es':'Spanish','de':'German','ja':'Japanese','ko':'Korean','tr':'Turkish','pt':'Portuguese',
'ru':'Russian','en':'English','it':'Italian','fr':'French','id':'Indonesian','nl':'Dutch'.

To search by different time zones, use the same rule: “timezone:madrid + timezone:london”.

>> The app will update during the following 24 hours, but if you don’t want to wait see how to update SocialBro manually if you use SocialBro for Chrome. If you use the Adobe Air version, you can update it manually through this link.

Remember to visit our feedback page to suggest new features and to browse our user guide for how-to articles and other tips. Also follow @SocialBro for handy tips and quick answers via Twitter. We’re thrilled to help you with any queries you may have!

Peerindex CEO Azeem Azhar answers some questions about its score

2012-01-31T02:47:00.000-08:00

A blog post written by Azeem Azhar (@azeem), Founder of PeerIndex

Last week we asked you what you’d like to know about PeerIndex and if you’d started using the service and needed anything explained.

PeerIndex measures your status and reputation across the social web. The social ranking service that won The Grand Prix award at this year's Europas offers insights for social media users and brands about topic communities and influencers. Your reputation (or ‘social capital’) is calculated by looking at various factors including how your ideas and opinions spread, how other people interact with you, how interesting other people find your content, and the quality of your engaged network.

Most importantly PeerIndex looks at how authoritative and interesting other people think you are, as well as what topics and categories drive that interest. Our algorithm values people who produce fresh content, which is valued by their friends and contacts online, and is then spread beyond that initial network.

We are mapping out the social web, allowing you to discover new information on people, places and specific topics. We track whose content you are most likely to share, and who is most likely to share your, to analyse your resonance.

We have taken a simple concept of figuring out who was the best source of a particular topic (e.g., who do you listen to to learn about

?) and migrated the insights into an algorithm that focuses on understanding how you impact the social web with your conversations. Rather than listening from a single point of view, we watch how you converse with others and the ripples you create. From those ripples, you can see how people respond and react to you - getting a better understanding of your influence.

Another thing to bear in mind is that our influence formula is a rolling analysis run over 120 days, this is a sliding window that goes backwards from the date of calculation. This period of four months is long enough to make sure authority grows and remains consistent, while being short enough to ensure you remain active.

The vital stats section on your page shows your Twitter statistics from the data we have sampled. We won’t access all of your data and have a 3,20

0 tweet limitation, which’s set by Twitter.

Here are some of the questions that you asked us:

What is the influence formula?

How does PeerIndex distinguish itself from other influence measurements?

Specifically we measure authority within topics and aggregate this in-topic authority up to provide a single PeerIndex (the number in they yellow box).

Within a topic (such as Venture Capital or Parenting and Children) we measure your centrality in a graph which has other people active in that topic as nodes and various interactions as edges (with different weights).

Your centrality is given a score. We look at other features extracted from your behaviour, including (but not-limited to) your tweet rate, your mention rate, who RTs you, how many people RT you, and so on. We put your centrality score (together with your other features) into the PeerIndex model and that provides a raw score. This raw score is then transformed in a number from 1 to 100. To work out the overall PeerIndex we aggregate your topic PeerIndex across a range of broad topics.

We strongly take into consideration the nature of the content you share and the quality of people who interact with you - using the simple rules of thumb like 'birds of a feather flock together' and that frequent interactions with other high authority individuals is worth more than a large volume of teenage chatter.

Why do topics appear that I don’t really talk about on my profile?

We use semantic analysis and machine algorithms to analyse your messages and the URLs you share. Links and URLs are particularly strong signals - and they often including many different topics.

Our topic hierarchy is very broad - and we endeavour to create topics which reflect real communities. This means you may flag ‘multiple topics’ - for example, if you shared a link about Bribery in Football; it might activate topics around ‘Football’, ‘World Cup’ and ‘Bribery & corruption’.

You need to be quite active in a topic for us to recognise you as being ‘interested in it’.
If we have selected the wrong topics, you can personal your topics through your personal dashboard.

What does the formula value?

We value how other people respond to you, not how you respond to other people. The most important thing is to get a range of people to regularly interact with you (RT you, share your posts, reply).

Real-time analytics for Twitter now in SocialBro

2012-01-17T04:13:00.000-08:00

Today we’re releasing a version that we’re sure will surprise you. After our integration with Bufferapp, announced three weeks ago, we are here to give you more powerful analytics! Check out the video below to get an idea about this amazing new feature:

As you can see SocialBro now has real-time analytics for your Twitter community! You can visualize in real-time:

Who is currently on-line
The total number of followers of the on-line users
Number of on-line users per second
The top languages of these users
The apps and clients most used

How can real-time analytics be useful for you?

You can learn about the real-time state of your community at a glance, identify users who are online and interact with them.

Language chart: If you have a multi-language Twitter account, this feature helps you identify the best language to tweet in at any given time.
Apps chart: you can get an idea of how active your community is in real-time. If they are mostly tweeting from apps like Foursquare or Instagram, for example, they probably are not aware of their timelines in that moment.
Monitoring list: With the lists, you can monitor a specific group of users applying the previously mentioned points.
You also can monitor a hashtag or a key word using the previous points to get an idea of how active they are.

To start enjoying the new feature, just click on the “Real-time analytics” icon on your SocialBro dashboard.

In this current free version of our tool, you can only monitor up to 100 active users every 10 seconds.

If you use SocialBro for Chrome, the app will update automatically (see how to update SocialBro manually). However, if you use the Adobe Air version, just click on Download in SocialBro for Desktop.

We hope that you like this new version as much as we do! We’d love to know your comments and to help you with any queries you may have!

Optimize your tweet reach with Buffer and SocialBro

2011-12-27T03:47:00.000-08:00

After our integration with PeerIndex, announced two weeks ago, here we are to launch a new version of SocialBro that will let you “be awesome on Social Media”. From now, you’ll be able to configure the Best Time to Tweet tool in order to “Buffer” your tweets more efficiently and to expose them to the maximum audience.

What is Buffer?

Buffer is an amazing tool that allows you to schedule the content you find online and add it to your Twitter stream (it also works on Facebook). The app publishes the tweets according to the times you choose and, as we can read on its site, “with Buffer, we do the scheduling and let you focus on the sharing!”.

With this new feature, now you will be able to configure the times for scheduling your tweets via Buffer with the help of our Best Time to Tweet report! SocialBro calculates your best times to tweet during the week, helping you spread your content at the times you have more followers online. Isn't it fantastic!

Understanding the new feature

SocialBro generates the Best Time to Tweet report by analyzing the timeline of each of your followers to discover when they are usually online during the week. With this information, we’ve implemented an algorithm that optimally schedules the tweets in the Buffer app.

You just have to select how many tweets per day you want to send and the intervals between each tweet. With this data, SocialBro automatically configures the optimal times in order to reach the most followers.

"SocialBro is already one of the most useful apps out there. I believe that combining SocialBro with Buffer creates an incredibly powerful combination. Let SocialBro do the work to find the best times to reach your followers and then let Buffer do the work to send it out at these times. It's like a marriage made in heaven, and one that will get your retweets, clicks and influence score through the roof, I am sure!", says Leo Widrich, co-founder of Buffer.

Step by step

As you've seen in the video, the first thing to do is to sign up in Buffer (if you don’t yet have a Buffer account), then click on the Best Time to Tweet report in SocialBro. The tool is on the dashboard.

It takes about two hours for the report to be generated, so after getting the e-mail we will send you, run SocialBro and click on the Best Time to Tweet icon again. In the first chart (“When are your followers online?”), you’ll see the “Config Buffer schedule” option.

After clicking on this, you’ll see this dialogue box:

You just have to select the days of the week you want to tweet, how many tweets per day and the minimum interval between each tweet. As we’ve said, after that SocialBro automatically configures the optimal times for your tweets. Once you have done this, you’ll see in your settings in Buffer the times selected through SocialBro.

We recommend you configure each week your Buffer with the Best Time to Tweet from SocialBro, because users’ behaviour changes and communities grow.

We hope that you love this new feature as much as we do! We’re thrilled to help you with any doubts you may have!

Why we recommend you migrate to SocialBro for Chrome

2011-12-21T00:40:00.000-08:00

[la versión en español se encuentra a continuación]

This week you may notice the warning we’ve added when you open our Adobe Air version, in which we strongly recommend you to migrate to SocialBro for Chrome. We’d like to explain the reasons why we decided to do this.

SocialBro was born in Adobe Air, a platform that allowed us to access all major operating systems (Mac OS, Linux and Windows) without extra effort. Since the first update we released, we sporadically started receiving complaints from users that had been stuck at the step of adding a Twitter account. The common factor was that they had just finished updating SocialBro.

The solution we found (and we’ve documented it in our knowledge base) is to remove the local data of Adobe Air. Although this process effectively solves the problem, it requires advanced technical knowledge and results in you losing your synchronization history.

After several months of releases and the collaboration of many of you, who have allowed us access to your computer to find the causes, we have confirmed that the bug is from Adobe Air.

This bug has been reported and documented in the official Adobe forum since February 2011, and we have read similar complaints from users of other Adobe Air apps (such as TweetDeck). For its part, Adobe Air recognizes the problem although they haven’t been able to reproduce it, which means that they have stopped paying attention to the problem.

From SocialBro, we are doing everything possible for Adobe to reopen the case, to provide you a reliable service on this platform.

That’s why, until this bug is fixed, we recommend you migrate to the Chrome app, if you value your account history and your local data. Here you can see how to export your history to SocialBro for Chrome.

As always, get in touch via Twitter (@SocialBro) if you have any doubt. We are more than happy to help you!

Install SocialBro for Chrome

[Spanish version]
Por qué recomendamos que migres a SocialBro para Chrome

Esta semana habréis notado que al abrir nuestra versión de Adobe Air aparecía un aviso en el que os recomendábamos que migraseis a SocialBro para Chrome. Nos gustaría explicaros las razones por las que hemos decidido haceros esta recomendación.

SocialBro nació en Adobe Air, plataforma que nos ha permitido acceder a los principales sistemas operativos (Mac Os, Linux y Windows) sin necesidad de un esfuerzo adicional. Desde las primeras actualizaciones que lanzamos, comenzamos a recibir esporádicamente quejas de usuarios que se quedaban atascados en el paso de añadir una cuenta de Twitter. El factor común era que habían acabado de actualizar SocialBro.

La solución que encontramos y documentamos en nuestra base de conocimientos es eliminar los datos locales de Adobe Air. Aunque este proceso efectivamente soluciona el problema, requiere conocimientos técnicos avanzados y tiene como consecuencia que perdáis vuestro historial de sincronizaciones.

Después de varios meses de lanzamientos y la colaboración de muchos de vosotros, que nos han permitido acceder a vuestros ordenadores para encontrar las causas, hemos confirmado que se trata de un bug de Adobe Air.

Este bug está reportado y documentado en el foro oficial de Adobe desde febrero del 2011, y hemos leído quejas similares de usuarios de otras apps de Adobe Air (ej. TweetDeck). Por su parte Adobe Air si bien reconoce el problema no lo ha logrado reproducir, con lo cual ha dejado de prestarle atención.

Desde SocialBro estamos haciendo todo lo posible para que Adobe reabra al caso y podamos brindaros fiabilidad sobre esta plataforma.

Mientras no se solucione este bug, desde SocialBro recomendamos que si valoráis vuestro historial y datos locales de SocialBro, uséis la versión de Chrome. Aquí os comentamos como exportar vuestro historial hacia Chrome.

Si tenéis alguna duda, ya sabéis, nos podéis contactar vía Twitter (@SocialBro). ¡Estamos encantados de ayudaros!

Instala SocialBro para Chrome

SocialBro integrates the PeerIndex Score as a new criteria to manage and analyze your Twitter community

2011-12-12T03:19:00.000-08:00

We’re really happy to announce today our partnership with PeerIndex, the influence standard that identifies, ranks and scores people and brands in the Social Media. In this new version, you’ll be able to sort and filter your Twitter community through the PeerIndex Score which is much more consistent than the criteria of the number of followers.

"SocialBro is one of the most dynamic and powerful ways to manage your Twitter community. We are really impressed by the way SocialBro displays the barriers between a user and their community, and helps users understand how to overcome these obstacles. We are excited by how they are using our data to give more detailed information on online communities and the way they work", says PeerIndex’s CEO and founder, Azeem Azhar.

To start managing your community with the PeerIndex score, you just have to synchronize the influence data, by clicking on the new icon you’ll see in the tool menu, on the dashboard.

Then, you’ll notice that every user will have a small number inside their avatar. This number reflects the PeerIndex score that each profile has in the social networks. You’ll be able to order your community by the influence data (by clicking on “Influence” in the interface footer).

Influence indicators evolution

On the dashboard you’ll see a new chart with the influence indicators evolution, where you’ll find the growth of your own PeerIndex, in addition to the evolution of your “Activity”, “Authority” and “Audience” scores.

Understanding the PeerIndex Score

As PeerIndex explains:

“Your overall PeerIndex score is a relative measure of your online authority. The PeerIndex Score reflects the impact of your online activities, and the extent to which you have built up social and reputational capital on the web.

At its heart, PeerIndex addresses the fact that merely being popular (or having gamed the system) doesn't indicate authority. Instead, we build up your Authority fingerprint on a topic-by-topic level using our eight benchmark topics.

Someone, however, cannot be an authority without a receptive audience. A receptive audience is one that listens and is receptive to the discussions of members of the community. To capture this aspect, the PeerIndex Score includes an Audience score we calculate for each profile.

Finally, we include an Activity score to account for an individual who is active and has a greater share of attention of people interested in the topics that they are interested in”.

New bar chart

In the Insights of your community, you’ll notice a new bar chart “Users by Influence Rank” (after the “Users by location” map) that allows you to visualize at which level your community is in terms of their PeerIndex Score.

If you use SocialBro for Chrome, the app will update automatically (see how to update SocialBro manually). However, if you use the Adobe Air version, just click on “Download” in “SocialBro for Desktop”.

As always, we really care about your feedback! So, keep in touch if you have any queries!

Letter to Silicon Valley Bank & Lepe Partners

2011-11-24T06:24:00.001-08:00

Subject: I want to go to LeWeb!

Dear Silicon Valley Bank & Lepe Partners,

I'm Javier Burón (@javierburon) from the beautiful city of Cordoba, Spain. I’m one of the co-founders of SocialBro, a six month old bootstrapped startup focused on the analysis and management of Twitter communities. As a tech entrepreneur, I see LeWeb as a really amazing opportunity that could give a huge impulse to SocialBro.

Well, LeWeb is the most important Internet event in Europe and one of the biggest around the world. which means that is the perfect place to make contacts, get to know other entrepreneurs and, in short, get to hear experienced and successful people who will certainly have relevant points of view.

To show my interest and motivation, I’ve created www.LeWebCinema.com to show all the photos that are being tweeted in realtime with the events hashtags (#SVB, #Lepe and #leweb). Until Leweb starts, only tweeted Paris photos will be shown.

Finally, I’d like to ask you both, Silicon Valley Bank and Lepe Partners, to adopt me as an entrepreneur and recieve a ticket to LeWeb. You won’t regret it! See you in Leweb!

Releasing SocialBro with more customized features

2011-11-09T03:12:00.000-08:00

We announced last week that we were going to launch a new version of SocialBro in the following days, so here it is! We’re happy to release SocialBro 0.2.9, that allows you to customize your interactions on Twitter by personalizing the dashboard with the most relevant information for you.

In this 45 second video you’ll see what you can do with your dashboard! Rocking it!

The new Custom Filters feature, identified by a star icon in the top navigation bar, allows you to save on the dashboard any search you’ve made with different filters, keeping your analysis of your Twitter community, lists, competitors, etc., within easy reach for when you want it.

How to customize and save your searches on the dashboard

If you want to search, for example, from your new followers all those who have Social Media and Marketing in their bios, and have more than 1K followers, just filter by the number of followers and use the “bio” field in the Advanced Search.

Then, click on “Save Filter” in the left menu:

Or in the "More options" button in the footer:

A dialogue box appears where you have to write the “Filter Title” and the “Filter Description”, then choose the option “Valid for any account or source”, select if you want to see the filter in the dashboard and its place (top, left or right).

Suppose you’ve saved this filter at the top of your dashboard. This is what you would see:

As this filter has been created from your own account, it will appear on your main dashboard. That’s a very important detail you should pay attention to. If you create a filter from a source (a list, an account that is not yours, a hashtag search, etc.), and choose “Show it on the dashboard”, you’ll have the filter in the dashboard of the source you’re analyzing.

However, if you choose the option “Valid for any account or source” you’ll be able to apply this filter wherever you want to (your main Twitter accounts, your lists, other accounts, hashtag searches, etc.). It functions as a generic filter. Just select the filter by clicking on the star icon in the top navigation bar and it will be applied in any source or account you have opened.

Rocking your dashboard!

As we’ve said before, now you can personalize your dashboard with the most important data for you, having in it the widgets you want to. To hide a panel just close it. And to move it, just pass the mouse over the panel (more precisely in its top left corner) and drag and drop it where you want in the empty box where you’ll read “Drop it here!”

To restore the dashboard panels, click on the arrow marked on the image below.

If you use SocialBro for Chrome, the app will update automatically when you restart Google Chrome. However, if you use the Adobe Air version, just click on “Download” in “SocialBro for Desktop” here.

These new features may be a little bit complicated, but we guarantee that they are really powerful and easy once you get used to them. So let us know any doubt you may have! Your feedback is very important for us, as always!

We’d like to take this opportunity to ask you to nominate SocialBro for Breakout Startup of the Year in the Mashable Awards. You can nominate us every day, if you want to, and without tweeting, if you prefer not to. Thanks!

SocialBro Selected for Seedcamp Barcelona

2011-11-04T06:14:00.000-07:00

We’re proud to be among the startups selected to participate in the Seedcamp Barcelona, that will take place in the Spanish city on November 16th. Seedcamp has just announced it today!

Seedcamp Barcelona is an event “to connect the 20 best web-tech, mobile and software talent with some of the leading entrepreneurs, developers, and experts from all across Europe and all over the world”.

SocialBro will meet other 19 of the region’s best seed stage tech startups, experienced entrepreneurs, investors and developers in a day of intense mentoring, panel discussions and presentations. This is why we’re thrilled to have this opportunity!

Customize Your Social Media Experience

2011-11-03T08:51:00.000-07:00

As many of you were excited when we announced via Twitter (see tweet below) that you’ll love the new SocialBro version, we’ve decided to give you a preview of it!

In this new version that we’ll launch in the following days, you’ll be able to customize your interactions on Twitter by personalizing the dashboard with the most relevant information for you, having the widgets you want and adding customized searches.

The new Custom Filters feature, identified by a star icon in the top navigation bar, will allow you to save on the dashboard any search you make with different filters, keeping your analysis of your Twitter community, lists, competitors, etc., within easy reach for when you want it. It may seem trivial, but we guarantee you that these new features are just amazing!

Here is a video taster of SocialBro 0.2.9:

We’d like to take this opportunity to ask you to nominate SocialBro for Breakout Startup of the Year in the Mashable Awards. Thanks!

How to open SocialBro for Chrome in a new window

2011-10-11T05:19:00.000-07:00

It’s very easy to open SocialBro for Chrome out of your browser as a standalone application. You can create shortcuts in the desktop, the start menu and in the quick launch bar.

To do this, open SocialBro for Chrome in a new tab, then click on the wrench icon (“Customize and Control Google Chrome”) that is at the top right of your browser.

Then click on “Tools” and “Create applications shortcuts...”.

You’ll see this box, where you have to select the places you want to add shortcuts for SocialBro for Chrome.

The application shortcuts are disabled in Chrome for Macs.

Q&A about SocialBro for Chrome

2011-10-10T05:17:00.000-07:00

End of SocialBro private beta testing

2011-10-10T02:20:00.000-07:00

We’re happy to announce today the end of the private beta period! We will still be in beta, but from today the new users don’t need to wait for approval to try SocialBro.

We have another piece of news: we’re releasing a new version of the Adobe Air app (0.2.8) in order to fix a bug in the layout views (list and detailed views) caused by the Adobe Air 3.0 version. This update also introduces a improvement in the speed pagination of SocialBro, which will be noticed especially in the huge Twitter accounts.

To update the Adobe Air version go to http://www.socialbro.com/download and click on “Download” in SocialBro for Desktop.

Introducing SocialBro as a Chrome App

2011-10-05T01:30:00.000-07:00

We are thrilled to announce today SocialBro as a Chrome app, which will greatly improve the tool’s performance and flexibility. Many of you have asked us for a faster version of our app, so we’ve developed this version with all the features of the current desktop client. However, it is more stable and efficient, especially for the huge Twitter communities.

Users of Google's Chrome web browser can now visit the Google W eb Store and download a Chrome-specific SocialBro app (see below “Getting started with SocialBro for Chrome”). Like the Adobe Air version, currently the Chrome app is also totally free.

We'd like to emphasize that SocialBro as a Chrome app is not a replacement for our existing desktop version. We have many people, companies and brands using the desktop version, who trust us, and we are naturally continuing support and development of that platform, just as we have done till now.

Today, we’re also launching a user guide about SocialBro to help you to find out all the features of our app.

Export and import the history for users of the Adobe Air version

SocialBro allows you to have in your Chrome app your entire history from the Adobe Air version (see below “How to export and import your history”). After updating the desktop version (0.2.7) and downloading the Chrome app, you will be able to export and import the data of your SocialBro account.

However, for the time being, the users of Windows XP aren’t able to import their history from the Air version, because of a bug in the latest Google Chrome versions. These users also are unable to add a txt file as a source in the Chrome version, because of this same bug. We have requested Google Chrome to provide a solution for this deficiency as soon as possible. So, we’ll keep you posted about it.

Getting started with SocialBro for Chrome

As we’ve said before, if you want to preserve your history of the SocialBro Adobe Air version, the first thing to do is update the app by clicking on Download in SocialBro for Desktop to download the 0.2.7 version.

Then, by clicking on Download in SocialBro for Chrome, you will be redirected to the Chrome Web Store, where you have to click on “Add to Chrome”. You can then run SocialBro whenever you like, by opening a new tab in Chrome and clicking on the SocialBro icon there.

When we release a new version, the app will update automatically when you restart Chrome, so you'll never get left behind.

How to export and import your account history

After updating the Abode Air version and downloading SocialBro for Chrome, you have to click on the Settings icon in the top navigation bar, in the desktop version.

Choose the Account tab and click on Export History to export it to a file in your computer. Then, in the Chrome app, click on the Settings icon again, and click on Import History, after selecting the exported file.

Through this process, you will have all the data of your SocialBro account available in the Chrome app!

We hope you enjoy SocialBro for Chrome as we do!! Let us know your doubts, comments and ideas! It’s always a pleasure for our team to have your feedback :-)

Releasing SocialBro with a CRM approach

2011-09-22T06:06:00.000-07:00

We are happy to release today SocialBro 0.2.7 with a CRM approach. Now, you can segment your followers and friends by adding tags to them and using notes to manage and organize your Twitter community more efficiently .

This is the main change to this version, the last one before the Chrome app launch! Next to the Filter and the Advanced Search menus, you will find the new Tags tab.

How to add a new tag

To add a new tag and a note, you have to mouse over each profile and click the arrow to see “edit tags” and “edit notes”.

Select the option “edit tags”, click on the white space and type the name of the tag you want to add. After adding the first tag, you will see it on the left, in the Tags tab. You can also select many users and click on “Click to see more options”, in the footer, then click “Add tags”.

You can drag and drop a tag to a profile, too. Just pass the mouse over the tag (more precisely on its left) and drag it to the profiles you want.

Adding notes

To add notes you have to select “edit notes” and write the comment you want to add and then “Save changes”. In the accounts that you have added a note to, you will see an orange triangle in the bottom left hand corner of the user box.

To see the users that have a specific tag you have to click on the Tag. However, if you want to visualize the profiles that have more than one specific tag, just use the search box in the top navigation bar:

You can do the same thing to find out the users that you have added a note to:

It’s only possible to tag and to add a note to the users from your own communities.

Export and import the history of your accounts

In SocialBro 0.2.7, you will be able to export and import your entire history of your account from one computer to another.

Have a look at the Settings icon (in the top navigation bar), in the Account tab:

The first thing to do is to export the SocialBro history to a file (then transfer it to a USB drive or send by email, etc.). Then, in the other computer, you have to click on Import History, after selecting the exported file.

New tool icons

In this version you will notice that there are some new tool icons on the dashboard.

We’ve decided to add these icons because many users don't know one of the most powerful SocialBro features (that is a bit hidden), which is the possibility to analyze different types of sources: Twitter Accounts, Twitter Searches, Your Twitter Lists, Other Twitter Lists and Text Files.

To install or upgrade SocialBro 0.2.7, go to http://www.socialbro.com and click on “Install now”.

Your feedback is very important for us, so let us know if you have any questions, comments or doubts. We hope you enjoy the new version!

The 11 non verified accounts on Twitter with more than 2M followers

2011-09-12T05:10:00.000-07:00

On Twitter there are a lot of non verified but important accounts that are worthy to take a look at. We’ve wanted to identify the non verified accounts with more than 2M followers and we’ve realized that there are only eleven profiles that fit these criterion.

We’ve find out some interesting and also curious profiles with Soci a lBro, by selecting “Search all Twitter” in the left drop down menu, then using the filter “Only non verified users” and choosing the minimum number of followers.

Let’s see them:
(Twitter has just verified the British singer Lily Allen’s account @MrsLRCoop er, so maybe you still find her profile in the search result).

1 - @twitpic

2 - @ubersoc

3 - @programapanico

A Brazilian comedy TV program very popular in this country. We think that may not be so complicated having such a huge community in a country with nearly 200 million people! ;-)

4 - @noaheverett

5 - @snaptu

6 - @shitmydadsays

The popularity of this account, created by Justin Halpern to make know his father’s genius, spread quickly. Thanks to the account, Justin has published a best-selling book of the same name, and he is also the co-writer and co-executive producer of a television series based on the book.

7 - @omgfacts

8 - @showdavida

Another Brazilian TV show :-)

9 - @njr92

Account of the Brazilian footballer Neymar Júnior.

10 - @Fearnecotton

The 1st regular female presenter of BBC Radio 1's Chart Show. She has some fake profiles: @fearne_cotton & @fearnecottonn.

11 - @oceara

Another account from Brazil! The comedian showman Ceará is part of the “Programa Panico” (#3 in this list) team.

What we mean by the term Community

2011-08-30T05:34:00.001-07:00

Some of you have asked us about what we mean by the term Community. To clarify the doubts we've made the following drawing to explain what Community means in SocialBro.

Community = friends + followers (excluding repeated users). This data usually generates doubt because the sum of followers and friends doesn't match. We hope to have clarified this question.

Favorite tweets!

2011-08-26T04:39:00.001-07:00

When is the best time to tweet?

2011-08-25T04:10:00.000-07:00

People want to know when is the best time to tweet, when their followers are online, to interact with them in a better way. That's why we created the tool “Best time to tweet”!

On the SocialBro dashboard you will find the tool icon. “Best time to tweet” has many charts: when your followers are online, when you get more retweets or replies etc., generated by analyzing your top 100 followers, in this current free version.

The first thing to do is to request the report by clicking the tool icon. The report takes about two hours to be generated. After getting the e-mail we will send to you, you can run SocialBro and click the “Best Time to Tweet” icon again. We cache the report during one week.

Let’s see all charts:

When your followers are online?
Through this heat chart you can see the times of the week when you have more followers online. The larger red spheres show the time when you have more followers online. The black dots symbolize the best time to tweet in the next 24 hours and the best time of the week.

Online followers by hour
This chart shows an aggregate of all week about the hours that your followers are online.

Online followers by day of week
Through this chart you can see how many followers are online grouped by day of week.

Potential exposure by hour and by day of week
These charts show the sum of your Twitter community (followers of your followers) that potentially are listening to your tweets, by hour and by day of the week. The first one, by default, shows the average every day. However, if you want to see the data of a particular day, you just have to click a day at the bottom of the graph. To know the exact number of users just pass the mouse over each point.

When do you get more RTs and replies?
The chart indicates the hours and the days of the week where you get more RTs and replies for your tweets.

Replies & RTs by hour and by day of week
These charts show the sum of replies and RTs that you have by hour and by day of week. If you want to know the data about each hour you just have to click a day at the bottom of the graph.

Reach by hour and by day of week
The charts show the potential reach of your tweets, grouped by hours and by day of week. This potential is calculated by adding all the followers of accounts that have retweeted your tweets.

Tag Clouds
In the tool, you will also see different tag clouds that allow you to answer three questions about your Twitter community:

What are your followers talking about?
Are your followers sharing links about what?
What are your most resonant topics?

Don't forget that you can export to a PDF file all information the tool offers!

Releasing SocialBro in Portuguese

2011-08-23T01:28:00.000-07:00

We are proud to launch today SocialBro in Portuguese, for Brazilian users and other native speakers of this language! You can change the language by clicking the new toolbar settings icon. To install or upgrade SocialBro 0.2.6, go to http://www.socialbro.com and click on “Install now”.

Oba! SocialBro agora também em português!

Atenção, brasileiros, portugueses e demais nativos deste idioma! A partir de hoje já é possível gerenciar e analisar sua comunidade no Twitter com a versão de SocialBro em português. Para selecionar o idioma, é só clicar no ícone de Configurações na barra de ferramentas e escolher entre as línguas disponíveis atualmente: inglês, espanhol ou português. Para instalar ou atualizar SocialBro 0.2.6 clique em “Install now” em http://www.socialbro.com.

Releasing SocialBro in Spanish

2011-08-18T03:06:00.000-07:00

After the last and important release we did in the end of July, we are happy to launch today a new version of SocialBro with some additions and improvements.

Spanish version

The main change is that now you can select another language than English, that is Spanish. Now SocialBro is available for Spanish-speaking too! You can change the language by clicking the new toolbar settings icon. Soon we will launch our app in other different languages, like the Portuguese.

New toolbar icon

Apart from change the language, in the new toolbar settings icon you can select the page size by number of users (10, 50 and 100), or let it automatically calculated, and select the view (grid, list and detailed).

Further you can select the functions: “synchronize at logon”, “play a sound after each synchronization” and also “disable the dashboard computing after the synchronization”. We recommend this last option for communities with more than 100K followers, to improve the tool's efficiency. In the toolbar settings you have the possibility to change your login password as well.

Sharing settings

You will also notice that now the settings are shared across different computers where a user has installed the tool. For example, if you add three Twitter accounts into the application you won’t need to add them again when using SocialBro in other computers. The tool recognizes the username and the settings. The same goes for the sources you have added to analyze: Twitter accounts, Twitter searches, Twitter lists or text file.

New scroll button and languages to filter

In SocialBro 0.2.5 you will realize that we have added a new scroll button to improve paging performance. To see the new scroll button you have to pass the mouse over the right and left extremities of the screen. The other news is that now Dutch and Indonesian users can make searches into its communities and on Twitter by filtering with these two languages, that we have added in this new version.

We don't get tired of saying that it’s a pleasure for us to develop and improve SocialBro with your help!

To install or upgrade SocialBro 0.2.5, go to http://www.socialbro.com and click on “Install”.

SocialBro 0.2.4: analysis becomes more powerful

2011-07-28T03:07:00.000-07:00

We are proud to launch a new version of SocialBro, our tool to manage and analyze Twitter communities. We’ve jumped from the 0.1.6 to the 0.2.4 version and the reason is that enough time has passed since the last public release, so we wanted to launch a version with a lot of consistent improvements!

The main change is the possibility of adding new sources to analyze and to cross-check information with your Twitter accounts. You will also notice that the dashboard has been enhanced with some additions, including a new report “Best time to tweet”.

In this video you can see a summary of the new version:

To install or upgrade SocialBro 0.2.4, go to http://www.socialbro.com and click on “Install”.

Analyze new sources

There are five different sources to analyze. On the left menu you will see the feature “Add new source”, in which you’ll find the source types: “Twitter Account”, “Twitter Search”, “Your Twitter Lists”, “Other Twitter Lists” and “Text File”.

A normal user of this current free version will be able to analyze a maximum of four sources at a time, each of which can’t have more than 5000 users in total (followers plus friends).

New dashboard

Apart from the new look and feel, the dashboard now has some new features. In the first panel you’ll see the evolution of your Twitter account, by number of followers, friends and tweets. You can click and drag in the chart area to zoom in. By passing the mouse over the graph, you also can get accurate information by date.

In the other panels of the dashboard you will see a summary of the growth of each indicator, from the last synchronization. You will see for example how many new followers you have, how it has developed and also the avatars of the top new followers.

“Best time to tweet”

On the dashboard you will find a new tool “Best time to tweet”, with many charts: when your followers are online, when you get more re-tweets or replies etc., generated by analyzing your top 100 followers. You’ll find other graphs in this tool and new tag clouds.

PDF and CSV exports for the search results
Another function is to export the search results to a PDF or CSV file. However, this feature is available only for searches made from your accounts, and not from the search results from sources.

Autocomplete search for Twitter profiles
When you want to search a specific profile, you can now put “@” in the search box (on the top left) to look for the account, that will appear on the left of the SocialBro interface. With SocialBro 0.2.4 you can also add “@” in the tweets editor to autocomplete the user names you want to mention.

It’s a pleasure for us to develop and improve SocialBro with your help!

To install or upgrade SocialBro 0.2.4, go to http://www.socialbro.com and click on “Install”.

Our favorite tweets!

2011-07-19T05:41:00.001-07:00

New SocialBro Video

2011-07-13T01:50:00.000-07:00

We’ve just launched a new video of our tool. It shows some of the most important features that we’re going to release in the next version of SocialBro, which comes out very soon!

We hope you enjoy it!

This video was released for the 1st time yesterday in the world's most important Internet event, Campus Party, that takes place this week in Valencia (Spain).