The Softtek Blog - English

What Gartner’s Recent Magic Quadrant Signals About the Future of Software Engineering

benjamin.burke@softtek.com (Benjamin Burke) — Fri, 20 Mar 2026 20:21:17 GMT

Softtek was recently recognized as a Challenger in Gartner’sMagic Quadrant for Custom Software Development Services, Worldwide(Dec 2025). We’re proud of that recognition—but the more important story lies in what the report signals about where enterprise software engineering is heading.

AI-Augmented Testing in Practice: Separating Hype from Enterprise-Ready Reality

Hector Arturo Ramirez Flores — Fri, 13 Mar 2026 18:57:35 GMT

Artificial Intelligence has moved from experimentation to the enterprise agenda, and there is no turning back. Across industries—from financial services to healthcare and insurance—AI is no longer a side initiative but a strategic lever. As organizations bring AI into core systems, one question becomes critical: how does quality evolve to keep pace with intelligence?

AI for Business Transformation: Why 2026 Is the Year to Move from Hype to Results

Haldnei Hacker Figueiredo — Fri, 20 Feb 2026 22:33:28 GMT

If you follow the tech market, you’ve noticed the conversation has shifted. Until last year, the question was "what can Artificial Intelligence do?". Now, in 2026, the question that truly matters to business leaders is: "where is AI generating real value on my balance sheet?".

AI and a Creative Revolution (Not a Technological One)

acamino@softtek.com (Alex Camino) — Fri, 06 Feb 2026 23:08:06 GMT

This article was originally published in Spanish here.

Insurance 2026: Agentic AI, Composable Core, and Governance

david.soto@softtek.com (David Soto) — Thu, 29 Jan 2026 15:53:32 GMT

From “Digitalizing” Insurance to Rebuilding the Operating Model

2026 is the year technology stops merely “digitizing” insurance and starts reshaping the operating model itself. The shift isn’t about adopting more tools—it’s that automation moves from supporting isolated tasks to executing end-to-end workflows with accountability, traceability, and control. Gartner has been advancing this view through “agentic AI” inside enterprise applications, with a very specific prediction: by 2026, up to 40% of enterprise applications will include task-specific AI agents, up from less than 5% in 2025.

Healthcare Outlook 2026: When Technology Is No Longer Optional

diegor.pereyra@softtek.com (Diego Pereyra) — Fri, 23 Jan 2026 01:15:03 GMT

The healthcare sector is going through one of the most challenging and most interesting periods in its recent history. Looking ahead to 2026, economic pressure, workforce shortages, patient expectations, and rapid advances in digital technologies are forcing a fundamental rethinking of the system. innovating at the margins is no longer enough: digital transformation become structural.

When AI Stops Flattering Us: Why Negative Feedback Feels Unfair

karen.liedl@softtek.com (Karen Liedl) — Sat, 03 Jan 2026 14:46:05 GMT

At Softtek, we're passionate about creating intelligent products that not only perform but resonate with the people who use them. Still, technology doesn’t just change workflows—it changes how people feel. And here’s the twist: when those judgments turn negative, people don’t just dislike the score—they distrust the system.

That reaction isn’t just anecdotal. In recent research co-authored by Ricardo Garza, Softtek’s VP of Innovation & Emerging Tech, and published in the Journal of Research in Interactive Marketing, the team explored how people emotionally respond to being evaluated by machines instead of humans — and what that means for organizations designing AI-driven experiences.

AI, Data, and Efficiency: The New Wave of Maritime Logistics

yanira.villegas@softtek.com (Yanira Villegas) — Thu, 11 Dec 2025 17:38:34 GMT

Maritime logistics is undergoing a profound transformation. With increasingly complex supply chains and mounting pressure to operate with greater efficiency, companies are reevaluating how they manage fleets, routes, and port operations. According to a recent analysis from The Logistics World, cargo carriers rank cost recovery and risk management among their top challenges for 2025 driving the adoption of digital solutions that enhance visibility and operational performance.

AI Is Already Reshaping IT Sourcing Strategies. Here’s How Leaders See It

benjamin.burke@softtek.com (Benjamin Burke) — Fri, 07 Nov 2025 16:37:48 GMT

At Gartner IT Symposium/Xpo 2025 in Orlando, we asked booth visitors three quick questions: How far along are they in AI adoption? What cost concessions do they expect from vendors using AI? How is this reshaping their sourcing strategy? Their answers reveal where leaders are on their AI journey, and how it’s already reshaping commercial expectations and delivery models.

8 Ways Technology Is Transforming Hospitality and Quick Service Restaurants

raul.morales@Softtek.com (Raul Morales) — Wed, 29 Oct 2025 19:50:31 GMT

Insights from Raul Morales, VP of Sports and Hospitality, Softtek