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	<title>Solutions Focus Organization</title>
	
	<link>http://sforganization.com</link>
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		<title>My Blog Posts have Moved to www.frymonkeys.com</title>
		<link>http://sforganization.com/education-solution-focus/my-blog-posts-have-moved-to-www-frymonkeys-com/</link>
		<comments>http://sforganization.com/education-solution-focus/my-blog-posts-have-moved-to-www-frymonkeys-com/#comments</comments>
		<pubDate>Sun, 07 Aug 2011 12:14:58 +0000</pubDate>
		<dc:creator>alankay7777</dc:creator>
				<category><![CDATA[Education & Solution Focus]]></category>
		<category><![CDATA[Management & Leadership]]></category>
		<category><![CDATA[Marketing & Customer Experience]]></category>
		<category><![CDATA[Not for Profit]]></category>
		<category><![CDATA[Solution focus]]></category>
		<category><![CDATA[Solutions]]></category>
		<category><![CDATA[Video]]></category>
		<category><![CDATA[Change]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[Fry the monkeys]]></category>
		<category><![CDATA[Glasgow Group]]></category>
		<category><![CDATA[Solution Focus]]></category>
		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://sforganization.com/?p=933</guid>
		<description><![CDATA[My solution focus blog posts have moved to Fry the Monkeys book website www.frymonkeys.com/blog]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>4 ways stakeholder consultation planning changed the conversation in a town: #2</title>
		<link>http://sforganization.com/education-solution-focus/4-ways-stakeholder-consultation-planning-changed-the-conversation-in-a-town-2/</link>
		<comments>http://sforganization.com/education-solution-focus/4-ways-stakeholder-consultation-planning-changed-the-conversation-in-a-town-2/#comments</comments>
		<pubDate>Sat, 18 Jun 2011 17:18:58 +0000</pubDate>
		<dc:creator>alankay7777</dc:creator>
				<category><![CDATA[Education & Solution Focus]]></category>
		<category><![CDATA[Management & Leadership]]></category>
		<category><![CDATA[Not for Profit]]></category>
		<category><![CDATA[Solution focus]]></category>
		<category><![CDATA[Change]]></category>
		<category><![CDATA[Planning]]></category>
		<category><![CDATA[Port Hope]]></category>
		<category><![CDATA[Solution Focus]]></category>
		<category><![CDATA[Stakeholder consultation]]></category>
		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://sforganization.com/?p=885</guid>
		<description><![CDATA[The citizens, business people and council members of Port Hope gathered to talk about what works in Port Hope, what needs to be different, and to make progress on a few immediate actions. Facilitated using the Solution Focus approach by Alan Kay of www.alankay.ca]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>How stakeholder consultation planning changes the conversation in a town:</title>
		<link>http://sforganization.com/change-management/how-stakeholder-consultation-planning-changes-the-conversation-in-a-town/</link>
		<comments>http://sforganization.com/change-management/how-stakeholder-consultation-planning-changes-the-conversation-in-a-town/#comments</comments>
		<pubDate>Sun, 12 Jun 2011 12:11:40 +0000</pubDate>
		<dc:creator>alankay7777</dc:creator>
				<category><![CDATA[Management & Leadership]]></category>
		<category><![CDATA[Marketing & Customer Experience]]></category>
		<category><![CDATA[Not for Profit]]></category>
		<category><![CDATA[Solution focus]]></category>
		<category><![CDATA[Port Hope]]></category>
		<category><![CDATA[Solution Focus]]></category>
		<category><![CDATA[Stakeholder consultation]]></category>
		<category><![CDATA[strategic planning]]></category>
		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://sforganization.com/?p=862</guid>
		<description><![CDATA[What do you do when your town thinks it’s suffering, the key stakeholders can’t agree on what to do, and they see others as the reason for the problems? In an effort to revitalize the downtown area a key stakeholder group in Port Hope, an attractive town of 16,000 people on Lake Ontario asked for help with their brand position. Facing uncertainty, including waste cleanup issues, and a perceived inability for collaboration among the town’s leaders, the economic outlook for [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Improve your job interviewer and interviewee skills</title>
		<link>http://sforganization.com/education-solution-focus/improve-your-job-interviewer-and-interviewee-skills/</link>
		<comments>http://sforganization.com/education-solution-focus/improve-your-job-interviewer-and-interviewee-skills/#comments</comments>
		<pubDate>Mon, 06 Jun 2011 12:28:00 +0000</pubDate>
		<dc:creator>alankay7777</dc:creator>
				<category><![CDATA[Education & Solution Focus]]></category>
		<category><![CDATA[Management & Leadership]]></category>
		<category><![CDATA[Not for Profit]]></category>
		<category><![CDATA[Solution focus]]></category>
		<category><![CDATA[interview]]></category>
		<category><![CDATA[interviewee]]></category>
		<category><![CDATA[job interviews]]></category>
		<category><![CDATA[Solution Focus]]></category>

		<guid isPermaLink="false">http://sforganization.com/?p=849</guid>
		<description><![CDATA[&#160; It&#8217;s well past time that we re-framed the job interview process. Instead of the interviewer being worried about the possible problems the candidate may be masking, interviews should be about exploring and revealing the opportunity / value going both ways. Similarly, instead of the interviewee being fuzzy about the job specifications and outcomes, the process should be about aligning understanding of what the job / opportunity is actually about. John Briggs &#38; Gale Miller of the Solutions Behavioural Health [...]]]></description>
		<wfw:commentRss>http://sforganization.com/education-solution-focus/improve-your-job-interviewer-and-interviewee-skills/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>7 Ways to Coach Smart People</title>
		<link>http://sforganization.com/education-solution-focus/7-ways-to-coach-smart-people/</link>
		<comments>http://sforganization.com/education-solution-focus/7-ways-to-coach-smart-people/#comments</comments>
		<pubDate>Wed, 01 Jun 2011 14:26:40 +0000</pubDate>
		<dc:creator>alankay7777</dc:creator>
				<category><![CDATA[Education & Solution Focus]]></category>
		<category><![CDATA[Management & Leadership]]></category>
		<category><![CDATA[Solution focus]]></category>
		<category><![CDATA[coaching]]></category>
		<category><![CDATA[Rajesh Setty]]></category>
		<category><![CDATA[Smart people]]></category>
		<category><![CDATA[Solution Focus]]></category>

		<guid isPermaLink="false">http://sforganization.com/?p=832</guid>
		<description><![CDATA[Rajesh Setty recently blogged about How Good Bosses Can Help Smart People Become Smarter. I've suggested how his 7 ideas could be used in a coaching context. Yes, you can coach smart people if you ask better questions. ]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Why Bring Customers to the Table to Co-create Strategy</title>
		<link>http://sforganization.com/marketing-customer-experience/why-bring-customers-to-the-table-to-co-create-strategy/</link>
		<comments>http://sforganization.com/marketing-customer-experience/why-bring-customers-to-the-table-to-co-create-strategy/#comments</comments>
		<pubDate>Tue, 24 May 2011 18:10:50 +0000</pubDate>
		<dc:creator>alankay7777</dc:creator>
				<category><![CDATA[Management & Leadership]]></category>
		<category><![CDATA[Marketing & Customer Experience]]></category>
		<category><![CDATA[Not for Profit]]></category>
		<category><![CDATA[Customer expert]]></category>
		<category><![CDATA[Customers]]></category>
		<category><![CDATA[Planning]]></category>
		<category><![CDATA[risk management]]></category>
		<category><![CDATA[Solution Focus]]></category>
		<category><![CDATA[strategic planning]]></category>

		<guid isPermaLink="false">http://sforganization.com/?p=810</guid>
		<description><![CDATA[Why battle to improve the customer experience through strategy alone when your people will have ignored most of what’s required at the implementation stage? Organizations must continually align themselves with customers in order remain relevant. The organization can know its customers through daily interactions, social media, research and so on, and strategy plays a key role in helping align the organization with customers. But every customer is unique and every supplier/customer interaction is also unique. This means the organization’s staff [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>How to leverage planning in an ever-changing tactical world</title>
		<link>http://sforganization.com/change-management/how-to-leverage-planning-in-an-ever-changing-tactical-world-2/</link>
		<comments>http://sforganization.com/change-management/how-to-leverage-planning-in-an-ever-changing-tactical-world-2/#comments</comments>
		<pubDate>Thu, 12 May 2011 18:59:34 +0000</pubDate>
		<dc:creator>alankay7777</dc:creator>
				<category><![CDATA[Management & Leadership]]></category>
		<category><![CDATA[Marketing & Customer Experience]]></category>
		<category><![CDATA[Not for Profit]]></category>
		<category><![CDATA[Solution focus]]></category>
		<category><![CDATA[agile]]></category>
		<category><![CDATA[operational plans]]></category>
		<category><![CDATA[Planning]]></category>
		<category><![CDATA[Solution Focus]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[sustainable]]></category>

		<guid isPermaLink="false">http://sforganization.com/?p=805</guid>
		<description><![CDATA[Have you noticed how your colleagues are scrambling in most meetings? Do you wish everyone could sing from the same song sheet? Do you long for the good old days when things didn&#8217;t seem as out of control? What&#8217;s going on? Unless you live in a walled garden, the digital revolution – the web and social media – has radically reframed our customer&#8217;s behaviour, our competitors’ behaviours and our organization&#8217;s operational behaviours, it&#8217;s not just a marketing issue. Hence, the [...]]]></description>
		<wfw:commentRss>http://sforganization.com/change-management/how-to-leverage-planning-in-an-ever-changing-tactical-world-2/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Solution Focus in organizations – radio interview</title>
		<link>http://sforganization.com/education-solution-focus/solution-focus-in-organizations-radion-interview/</link>
		<comments>http://sforganization.com/education-solution-focus/solution-focus-in-organizations-radion-interview/#comments</comments>
		<pubDate>Sat, 07 May 2011 20:18:28 +0000</pubDate>
		<dc:creator>alankay7777</dc:creator>
				<category><![CDATA[Education & Solution Focus]]></category>
		<category><![CDATA[Management & Leadership]]></category>
		<category><![CDATA[Solution focus]]></category>
		<category><![CDATA[Change]]></category>
		<category><![CDATA[Mark Franklin]]></category>
		<category><![CDATA[Organizational change]]></category>
		<category><![CDATA[Solution Focus]]></category>

		<guid isPermaLink="false">http://sforganization.com/?p=781</guid>
		<description><![CDATA[Radio interview by Mark Franklin of Careercycles on radio station CIUT. Listen as Mark neatly extracts from me the story of my introduction to solution focus plus some applications and stories about the work in organizations. Here&#8217;s the condensed version. LISTEN: SOLUTION FOCUS IN ORGANIZATIONS 12 minutes Career Buzz radio show of April 22, 2011 (condensed version), first broadcast on CIUT 89.5 FM in Toronto and online at www.ciut.fm Produced and hosted by Mark Franklin, president and practice leader of CareerCycles www.careercycles.com]]></description>
		<wfw:commentRss>http://sforganization.com/education-solution-focus/solution-focus-in-organizations-radion-interview/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		</item>
		<item>
		<title>Ways to make Problem Meetings Better</title>
		<link>http://sforganization.com/change-management/ways-to-make-problem-meetings-better/</link>
		<comments>http://sforganization.com/change-management/ways-to-make-problem-meetings-better/#comments</comments>
		<pubDate>Sun, 24 Apr 2011 16:31:34 +0000</pubDate>
		<dc:creator>alankay7777</dc:creator>
				<category><![CDATA[Management & Leadership]]></category>
		<category><![CDATA[Marketing & Customer Experience]]></category>
		<category><![CDATA[Solution focus]]></category>
		<category><![CDATA[Video]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[problem focus]]></category>
		<category><![CDATA[Solution Focus]]></category>
		<category><![CDATA[video]]></category>

		<guid isPermaLink="false">http://sforganization.com/?p=758</guid>
		<description><![CDATA[How often have you been in a meeting like this? The dramatization illustrates the people fail see they are; Wasting the CEO’s valuable time Damaging valuable efforts to focus on customer needs Avoiding decision that lead to the solutions being asked for Stuck in a problem of their own making Suppose the team were to move quickly beyond the culture of problem focus&#8230; Where do we begin to make progress right away? The team would ask better questions about; The [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>11 Questions for your Organization’s B2B / B2C Social Media Strategy:</title>
		<link>http://sforganization.com/change-management/11-questions-you-should-ask-about-your-b2b-b2c-social-media-strategy/</link>
		<comments>http://sforganization.com/change-management/11-questions-you-should-ask-about-your-b2b-b2c-social-media-strategy/#comments</comments>
		<pubDate>Sat, 23 Apr 2011 14:31:22 +0000</pubDate>
		<dc:creator>alankay7777</dc:creator>
				<category><![CDATA[Management & Leadership]]></category>
		<category><![CDATA[Marketing & Customer Experience]]></category>
		<category><![CDATA[Solution focus]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[JetBlue]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[social commerce]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Solution Focus]]></category>

		<guid isPermaLink="false">http://sforganization.com/?p=709</guid>
		<description><![CDATA[There&#8217;s only one answer to the question, ‘which Social Media strategy / approach should we take?’ It depends&#8230; Why? Because every organization is different and every organization&#8217;s customer group is different. The Internet and Social Media have fragmented the market intensely, Complicating this further, Social Media is gradually devolving the traditional role of marketing and sales into the rest of the organization. These groups once believed they were in charge of the customer relationship. Clearly, this is no longer the [...]]]></description>
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		<slash:comments>0</slash:comments>
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