Solutions that Soar

3 Things to Know Before Running the Social Media Race

solutionsthatsoar — Wed, 21 Nov 2012 18:00:08 +0000

Ready. Set. Go! You’re in a race running as fast as you can yet not going anywhere. No warm-up, no prep and no direction. You entered it thinking you’d hit the ground running, literally, and it would all come together as you head towards the finish line. Did I mention you forgot the shoes? Really. [...]

Back to Branding Basics

solutionsthatsoar — Tue, 16 Oct 2012 16:30:30 +0000

“Branding” is a slippery word these days. Business owners often talk about brand in terms of creating a logo or launching a website. Developing marketing materials or using new colors can get lumped into the way people refer to brand as well. Branding, marketing and sales are three very distinct and different functions. Each one [...]

Lessons from Go Daddy about Customer Service

solutionsthatsoar — Wed, 26 Sep 2012 17:58:03 +0000

It’s not news anymore that Go Daddy had an outage recently and bloggers hit the virtual paper with posts about the may lay. For 6 hours, customers lost hosting support and for many small business owners that meant lost revenue. It’s been reported that it impacted 5 million sites! The magnitude of the loss was only [...]

What is an Online Business Manager?

solutionsthatsoar — Sun, 16 Sep 2012 16:00:10 +0000

I wondered that myself when I started exploring career options outside of the corporate world. For over 12 years I worked in corporate marketing and project management. Once my corporate position began to dissolve, which was a long process, I decided it was time to take that knowledge and experience to branch out on my own. I [...]

Hiring for Success – Part III

solutionsthatsoar — Tue, 11 Sep 2012 15:00:27 +0000

I hope you have picked up a few tips from my series Hiring for Success! Part I reviewed the importance of having Standard Operating Procedures in place before you hire. It doesn’t mean the documents or procedures you’ve captured on virtual paper are set in stone. They will provide guidance for new hires and help in the [...]

Hiring for Success – Part II

solutionsthatsoar — Tue, 04 Sep 2012 14:00:38 +0000

Hiring for Success – Part I left off with the importance of building your business foundation before you hire concept. Nothing is set in stone or prefect by any means, yet having your Standard Operating Procedures in place before you take that next step in hiring will help position your team for success. Don’t worry if you have not [...]

Hiring for Success – Part I

solutionsthatsoar — Tue, 28 Aug 2012 16:17:02 +0000

Systems Before Resources A solid foundation should be laid before you start framing the house. This may seem so simple yet without systems in place you can waste time and money hiring the wrong people to support your business. Plus, your support will not know what to do if nothing is documented. Someone “figuring it out” [...]

Are you drowning in your email inbox?

solutionsthatsoar — Fri, 03 Aug 2012 12:11:23 +0000

I used to get that sinking feeling when I was about to open my email inbox. You know the thought that you are going to see 100+ emails and each one carries a “to-do”… not fun. We are so busy in our daily lives not to mention our “business” life. Email overwhelm just adds to [...]

“Spark and Hustle” with Tory Johnson!

solutionsthatsoar — Sat, 21 Jul 2012 17:00:08 +0000

Do you have that entrepreneurial “spark”? I bet you do! You know, that idea or vision you want to pursue… even if you are an established business owner. Well then, it’s time to get to the “hustle” so you can continue to grow. That was the theme for Tory Johnson’s Spark & Hustle roadshow that [...]

Making It Easy For Clients To Get Started – Part II

solutionsthatsoar — Sun, 15 Jul 2012 21:05:40 +0000

When we last left off, we were making it easy for your clients to get started with you from a contracts perspective. EchoSign is a great tool to facilitate that process. The contract is signed… now what? For this process piece we are going to make a few assumptions. Your new client just signed on [...]