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	<title>Spas2b</title>
	
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		<title>5 Hard Skills Spa Management cannot Ignore</title>
		<link>http://www.spas2b.com/blog/2013/05/5-hard-skills-spa-management-cannot-ignore/</link>
		<comments>http://www.spas2b.com/blog/2013/05/5-hard-skills-spa-management-cannot-ignore/#comments</comments>
		<pubDate>Mon, 13 May 2013 13:43:14 +0000</pubDate>
		<dc:creator>Leslie</dc:creator>
				<category><![CDATA[Education]]></category>
		<category><![CDATA[Management & Leadership]]></category>
		<category><![CDATA[Spa Directors]]></category>
		<category><![CDATA[Trending - Local and Global]]></category>
		<category><![CDATA[What's New]]></category>
		<category><![CDATA[Global]]></category>
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		<guid isPermaLink="false">http://www.spas2b.com/blog/?p=4178</guid>
		
			<content:encoded><![CDATA[&#160;
 
Whether you are currently in a spa management position, or are an aspiring Spa Manager, these core competencies are 5 of the skills considered to be among the most important &#8216;hard skills&#8217; a Spa Manager needs to possess, as revealed in a 2012 Report on the state of Spa Management education worldwide.  Continue Reading...<br/>
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		<title>4 Ways to Calculate Client Value and Grow your Business</title>
		<link>http://www.spas2b.com/blog/2013/04/4-ways-to-calculate-client-value-and-grow-your-business/</link>
		<comments>http://www.spas2b.com/blog/2013/04/4-ways-to-calculate-client-value-and-grow-your-business/#comments</comments>
		<pubDate>Tue, 30 Apr 2013 14:20:35 +0000</pubDate>
		<dc:creator>Leslie</dc:creator>
				<category><![CDATA[Customer Services]]></category>
		<category><![CDATA[Marketing & Promotion]]></category>
		<category><![CDATA[Operational]]></category>
		<category><![CDATA[Spa Directors]]></category>
		<category><![CDATA[What's New]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Operations]]></category>
		<category><![CDATA[profitability]]></category>
		<category><![CDATA[Spa Director]]></category>
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		<category><![CDATA[Yield Management]]></category>

		<guid isPermaLink="false">http://www.spas2b.com/blog/?p=3961</guid>
		
			<content:encoded><![CDATA[ 
Not all clients hold the same (potential) value when it comes to your business.  So it&#8217;s important to consider why you might be handling a client you only see twice a year, the same way you are handling a client that comes in every week.  Continue Reading...<br/>
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		<title>Rising Supplier Costs = Raising Spa Prices – Part 2</title>
		<link>http://www.spas2b.com/blog/2013/04/rising-supplier-costs-raising-spa-prices-part-2/</link>
		<comments>http://www.spas2b.com/blog/2013/04/rising-supplier-costs-raising-spa-prices-part-2/#comments</comments>
		<pubDate>Thu, 11 Apr 2013 15:52:42 +0000</pubDate>
		<dc:creator>Leslie</dc:creator>
				<category><![CDATA[Financial]]></category>
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		<category><![CDATA[COGS]]></category>
		<category><![CDATA[Compensation]]></category>
		<category><![CDATA[Discount]]></category>
		<category><![CDATA[Finance]]></category>
		<category><![CDATA[Margin]]></category>
		<category><![CDATA[profitability]]></category>
		<category><![CDATA[Promotion]]></category>
		<category><![CDATA[Spa Director]]></category>
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		<guid isPermaLink="false">http://www.spas2b.com/blog/?p=3821</guid>
		
			<content:encoded><![CDATA[&#160;
In Part 1 of this 2-Part Blog Series on Rising Supplier Costs, we talked about &#8217;reflecting&#8217;, not &#8216;absorbing&#8217; price increases, as well as the importance of setting standards for price increases in your business, ongoing. 
In this Part 2, we&#8217;ll discuss the importance of cost containment in 3 vital areas; and how to increase your prices by using a spiraling method that will minimize the &#8216;shock wave&#8217; and maximize your chances at profitability. Continue Reading...<br/>
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		<title>Rising Supplier Costs = Raising Spa Prices – Part 1</title>
		<link>http://www.spas2b.com/blog/2013/04/rising-supplier-costs-raising-spa-prices-part-1/</link>
		<comments>http://www.spas2b.com/blog/2013/04/rising-supplier-costs-raising-spa-prices-part-1/#comments</comments>
		<pubDate>Tue, 02 Apr 2013 18:03:45 +0000</pubDate>
		<dc:creator>Leslie</dc:creator>
				<category><![CDATA[Financial]]></category>
		<category><![CDATA[Operational]]></category>
		<category><![CDATA[Retail & Product Development]]></category>
		<category><![CDATA[Spa Directors]]></category>
		<category><![CDATA[What's New]]></category>
		<category><![CDATA[COGS]]></category>
		<category><![CDATA[Discount]]></category>
		<category><![CDATA[Finance]]></category>
		<category><![CDATA[Margin]]></category>
		<category><![CDATA[Operations]]></category>
		<category><![CDATA[profitability]]></category>
		<category><![CDATA[Promotion]]></category>
		<category><![CDATA[Retail]]></category>
		<category><![CDATA[Spa Director]]></category>
		<category><![CDATA[Spa Management]]></category>
		<category><![CDATA[Staff]]></category>

		<guid isPermaLink="false">http://www.spas2b.com/blog/?p=3861</guid>
		
			<content:encoded><![CDATA[ 
This Part 1 of our 2-Part Blog Series on Rising Supplier Costs will cover the importance of &#8216;reflecting&#8217;, not &#8216;absorbing&#8217; price increases, as well as an introduction to setting standards for price increases in your business. 
&#160;
 
Running a profitable spa business takes experience and know-how
It&#8217;s very important that you watch that thin line between profit and loss like a hawk.  Continue Reading...<br/>
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		<slash:comments>0</slash:comments>
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		<title>Team Bonus: A good recipe for a Bad Idea?</title>
		<link>http://www.spas2b.com/blog/2013/03/team-bonus-a-good-recipe-for-a-bad-idea/</link>
		<comments>http://www.spas2b.com/blog/2013/03/team-bonus-a-good-recipe-for-a-bad-idea/#comments</comments>
		<pubDate>Wed, 06 Mar 2013 20:30:35 +0000</pubDate>
		<dc:creator>Leslie</dc:creator>
				<category><![CDATA[Financial]]></category>
		<category><![CDATA[Spa Directors]]></category>
		<category><![CDATA[Staffing and Development]]></category>
		<category><![CDATA[What's New]]></category>
		<category><![CDATA[Finance]]></category>
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		<category><![CDATA[Staff]]></category>

		<guid isPermaLink="false">http://www.spas2b.com/blog/?p=3603</guid>
		
			<content:encoded><![CDATA[ 
 
&#160;
I recently came across a really great blog written by Sally McKenzie of McKenzie Management; a dental management solutions company.  Her article on Bonus Plans really resonated with me, so I&#8217;ve decided to ©SPAdapt her blog and target it to the global spa industry.  Continue Reading...<br/>
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		<slash:comments>0</slash:comments>
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		<title>Continuing Education – Are you Self-Propelled?</title>
		<link>http://www.spas2b.com/blog/2013/02/continuing-education-are-you-self-propelled/</link>
		<comments>http://www.spas2b.com/blog/2013/02/continuing-education-are-you-self-propelled/#comments</comments>
		<pubDate>Thu, 28 Feb 2013 05:00:00 +0000</pubDate>
		<dc:creator>Leslie</dc:creator>
				<category><![CDATA[Education]]></category>
		<category><![CDATA[Management & Leadership]]></category>
		<category><![CDATA[Spa Directors]]></category>
		<category><![CDATA[Staffing and Development]]></category>
		<category><![CDATA[Trending - Local and Global]]></category>
		<category><![CDATA[Employer]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Spa Director]]></category>
		<category><![CDATA[Spa Management]]></category>

		<guid isPermaLink="false">http://www.spas2b.com/blog/?p=88</guid>
		
			<content:encoded><![CDATA[&#160;
&#8220;Self-Propelled&#8221; Professionals are a Businesses Best Asset
Success overall, depends largely on your mind&#8217;s momentum
I&#8217;ve heard it said that a truly motivated, forward-thinking business professional spends an average of 10 &#8211; 15 hours each month on continuing education. Over a 12 month period, that equates to 120 &#8211; 180 hours of boosting your knowledge base through: 1) Seminars, webinars and trade show presentations; 2) Participating in advanced courses of study; 3) Reading, internet research and data collection; 4) Car audio recordings and videos; and...<br/>
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		<slash:comments>0</slash:comments>
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		<title>Should 60 minute Spa Treatments become 75 minutes?</title>
		<link>http://www.spas2b.com/blog/2013/02/should-60-minute-spa-treatments-become-75-minutes/</link>
		<comments>http://www.spas2b.com/blog/2013/02/should-60-minute-spa-treatments-become-75-minutes/#comments</comments>
		<pubDate>Mon, 11 Feb 2013 05:00:00 +0000</pubDate>
		<dc:creator>Leslie</dc:creator>
				<category><![CDATA[Customer Services]]></category>
		<category><![CDATA[Financial]]></category>
		<category><![CDATA[Marketing & Promotion]]></category>
		<category><![CDATA[Retail & Product Development]]></category>
		<category><![CDATA[Spa Directors]]></category>
		<category><![CDATA[Spa Start Up, Planning & Development]]></category>
		<category><![CDATA[Treatments & Menu Planning]]></category>
		<category><![CDATA[Trending - Local and Global]]></category>
		<category><![CDATA[COGS]]></category>
		<category><![CDATA[Finance]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Menu]]></category>
		<category><![CDATA[profitability]]></category>
		<category><![CDATA[Spa Director]]></category>
		<category><![CDATA[Spa Management]]></category>
		<category><![CDATA[spa treatments]]></category>
		<category><![CDATA[Start Up]]></category>

		<guid isPermaLink="false">http://www.spas2b.com/blog/?p=54</guid>
		
			<content:encoded><![CDATA[ 

&#160;
A question submitted to Spas2b:
We are just doing our menu of services and have always thought we should book on the hour and complete the service in 50 minutes to still allow for clean up, etc. within the hour.  Continue Reading...<br/>
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		<slash:comments>0</slash:comments>
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		<title>50 Things your clients NEVER want to hear</title>
		<link>http://www.spas2b.com/blog/2013/02/50-things-your-clients-never-want-to-hear/</link>
		<comments>http://www.spas2b.com/blog/2013/02/50-things-your-clients-never-want-to-hear/#comments</comments>
		<pubDate>Tue, 05 Feb 2013 17:03:18 +0000</pubDate>
		<dc:creator>Leslie</dc:creator>
				<category><![CDATA[Customer Services]]></category>
		<category><![CDATA[Staffing and Development]]></category>
		<category><![CDATA[What's New]]></category>
		<category><![CDATA[Attitude]]></category>
		<category><![CDATA[Behaviour]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Employee]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Spa Management]]></category>
		<category><![CDATA[Staff]]></category>

		<guid isPermaLink="false">http://www.spas2b.com/blog/?p=3041</guid>
		
			<content:encoded><![CDATA[&#160;
    
Servitude is an Attitude&#8230;Do you know how your spa rates?
Ok, this list is a bit out there, but behind these comments you know there&#8217;s a lot of hidden truths&#8230;
Here are the top 50 Things your clients NEVER want to hear:


Oh yes, now I remember you

That service was available for a limited time only
No, we&#8217;re booked solid
If you don&#8217;t see it we&#8217;re probably sold out
If we have it, it will be over there
Oh, you found it.  Continue Reading...<br/>
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		<slash:comments>4</slash:comments>
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		<title>Top 10 Signage ideas to boost Spa Sales</title>
		<link>http://www.spas2b.com/blog/2013/01/top-10-signage-ideas-to-boost-spa-sales/</link>
		<comments>http://www.spas2b.com/blog/2013/01/top-10-signage-ideas-to-boost-spa-sales/#comments</comments>
		<pubDate>Wed, 30 Jan 2013 21:42:20 +0000</pubDate>
		<dc:creator>Leslie</dc:creator>
				<category><![CDATA[Marketing & Promotion]]></category>
		<category><![CDATA[Spa Start Up, Planning & Development]]></category>
		<category><![CDATA[What's New]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Operations]]></category>
		<category><![CDATA[Spa Management]]></category>
		<category><![CDATA[Start Up]]></category>

		<guid isPermaLink="false">http://www.spas2b.com/blog/?p=3616</guid>
		
			<content:encoded><![CDATA[ 
 
In-house signage will help you and your staff do your jobs even better. 
If you are opening or renovating a Spa, put signage on your task list&#8230;and in your budget.
 
An effective signage program shouldn&#8217;t be an afterthought 
Signage is important from both a guest&#8217;s perspective and a business&#8217;s point of view.   Continue Reading...<br/>
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		<slash:comments>2</slash:comments>
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		<title>10 Free, Fast &amp; Fun Online Business Links we LOVE!</title>
		<link>http://www.spas2b.com/blog/2013/01/10-free-fast-fun-online-business-links-we-love/</link>
		<comments>http://www.spas2b.com/blog/2013/01/10-free-fast-fun-online-business-links-we-love/#comments</comments>
		<pubDate>Thu, 10 Jan 2013 18:20:33 +0000</pubDate>
		<dc:creator>Leslie</dc:creator>
				<category><![CDATA[Marketing - Online]]></category>
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		<category><![CDATA[Uncategorized]]></category>
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		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[online]]></category>
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		<guid isPermaLink="false">http://www.spas2b.com/blog/?p=3543</guid>
		
			<content:encoded><![CDATA[ 
Whether it&#8217;s social networking, upgrading your website, creating press releases, power point displays or writing articles, there are always a million reasons why you&#8217;ll need these links&#8230;Enjoy!
&#160;
The Freebies start here
  

1.  Website Analysis:  Google Analytics analyses everything on your website from daily visits, traffic type, time on site, and so much more.  Continue Reading...<br/>
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		<slash:comments>8</slash:comments>
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