BBB News

BBB Expels Two Firms For Accreditation Violations

Fri, 25 May 2012 05:00:00 GMT

The BBB has revoked the accreditation of Treasure Rooms in Chesterfield, Mo., and Gochanour Construction in Shelbyville, Ill., for violations of the BBB’s Accreditation Agreement.

Thieves Steal Web Business Solutions' Name In Work-At-Home Scam, BBB Told

Tue, 22 May 2012 05:00:00 GMT

A St. Louis County business owner said Internet thieves stole the name of her company to get cash and personal information from job seekers in an elaborate work at home scheme, the BBB warns.

BBB Warns Investors, Home Buyers To Be Wary Of New Solicitations From Smart Solutions

Thu, 17 May 2012 05:00:00 GMT

The BBB is warning home buyers and investors about a new real estate venture by the owners of Smart Solutions Financial Services, the subject of a previous BBB alert.

Magazine Sellers Claim Ties With L'Ecole Culinaire, But BBB Says Their Story Is Half-Baked

Tue, 15 May 2012 05:00:00 GMT

The BBB is warning St. Louis area residents about a door-to-door magazine sales scam that falsely claims to be linked to L'Ecole Culinaire, a local culinary school.

Customers Tell BBB: Doll Hair Galore Sold Inferior Products, Was Unresponsive

Thu, 10 May 2012 05:00:00 GMT

The BBB advises consumers to be careful when buying hair extensions from Doll Hair Galore of St. Louis County, which has disappointed many customers.

AMT Auditing Services Broke Agreements On Mortgage Audits, Customers Tell BBB

Tue, 08 May 2012 05:00:00 GMT

AMT Auditing Services of American Fork, Utah, charged homeowners hundreds of dollars for 'risk-free' mortgage audits, then either delayed refunds or never made them, customers told the BBB.

Phishing Thieves Using New Tricks To Hook Unwary Consumers, Task Force Warns

Thu, 26 Apr 2012 05:00:00 GMT

The Consumer Fraud Task Force warns consumers to be alert for phishing scams, which may use the names of well-known businesses or government agencies to steal personal information and commit ID theft.

Homeowners Tell BBB: Conyers Construction, Larry Conyers Took Money, Failed To Complete Work

Wed, 25 Apr 2012 05:00:00 GMT

Several St. Louis area homeowners told the Better Business Bureau they lost thousands of dollars to Conyers Construction Co. and Larry B. Conyers of Fenton, Mo.

BBB Shreds 16 Tons At ID Protection Event

Tue, 24 Apr 2012 05:00:00 GMT

The BBB shredded more than 16 tons of senstivie materials brought to Shred Day Events on April 21 at Saint Louis Galleria and the Schnucks supermarket in Edwardsville, Ill.

BBB Advises Consumers To Do Homework To Get The Most Out Of Green Tax Holiday

Fri, 20 Apr 2012 05:00:00 GMT

Missouri's Show-Me Green sales tax holiday can be a great time to replace aging appliances with more energy-efficient models if you do your homework, the BBB advises.

Fake Reviews Can Mislead Shoppers; Try Verified BBB Business Reviews Instead

Thu, 19 Apr 2012 05:00:00 GMT

The BBB advises consumers to be skeptical when reading online reviews of businesses, products and services. BBB Business Reviews, by contrast, are verified.

Stadia Studio, Michael Allton Never Delivered Websites Or Refunds, Customers Tell BBB

Tue, 17 Apr 2012 05:00:00 GMT

The BBB is warning the public about Stadia Studio and Michael Allton of St. Charles, Mo., who have failed to complete website design work for customers and have refused to provide refunds.

BBB Advises Consumers To Monitor Credit Card Activity In Wake Of Massive Data Breach

Thu, 12 Apr 2012 05:00:00 GMT

Reports that millions of credit card numbers may have been compromised recently are a timely reminder that consumers need to stay on top of their credit card accounts, the BBB advises.

BBB Study: Consumers Paying Scammers Thousands For Services They Can Do Themselves at No Cost

Tue, 10 Apr 2012 05:00:00 GMT

Deeply indebted consumers are paying thousands of dollars to scammers to modify their credit reports, when they can do the same thing at little or no cost themselves, a BBB study reveals.

Brides Can Avoid Wedding Disasters By Checking Vendors Out With BBB

Thu, 05 Apr 2012 05:00:00 GMT

The Better Business Bureau's wedding tips can help brides and their families find reputable vendors and avoid scams.

Want To Whip Your Yard Into Shape? BBB Has Tips For Hiring Landscaping, Lawn Services

Wed, 04 Apr 2012 05:00:00 GMT

The BBB can help you find a reliable lawn service or landscaping company. Free BBB Business Reviews provide background on thousands of companies.

BBB Alert: Rogue Lawn Care Provider Solicits For New Charity To Aid Veterans

Mon, 02 Apr 2012 05:00:00 GMT

Matthew Buckingham, a lawn care provider with a trail of complaints, is using the name of a veterans' charity he created to solicit lawn care work, the BBB warns.

BBB Lists 6 Common Scams To Avoid Every Day - Not Just On April Fool's Day

Fri, 30 Mar 2012 05:00:00 GMT

April Fool’s Day may be prime time for pranks, but the Better Business Bureau (BBB) reminds consumers that scammers take advantage of the unwary every day, not just on the first of April.

Businesses Tell BBB: Open Business Directory Tricked Them To Buy Ads

Thu, 29 Mar 2012 05:00:00 GMT

St. Louis area businesses say Open Business Directory charged them for online ads they didn't want and did not intend to buy, the BBB warns.

Convicted Contractor Donald E. Berry Is Still Running Roofing Scam, Consumers Tell BBB

Tue, 27 Mar 2012 05:00:00 GMT

Donald E. Berry, a St. Louis County roofer with a history of scamming consumers is facing a new wave of consumer complaints to the BBB.

Customers Tell BBB: SaveMore.com Took Money For Daily Deal Coupons, Never Delivered

Mon, 26 Mar 2012 05:00:00 GMT

More than 1,000 online shoppers from across the nation – including dozens from Missouri and Illinois – said they never received discount coupons purchased from the Texas-based deal site SaveMore.com

BBB Advises Parents To Check Facilities, Qualifications To Ensure Safe, Rewarding Summer Camp Experience

Fri, 23 Mar 2012 05:00:00 GMT

The Better Business Bureau (BBB) has tips and Business Reviews that can help parents find summer camps that will provide safe, rewarding experiences for children.

BBB Urges Donors To Do Their Homework Before Giving To Kids' Charities

Thu, 22 Mar 2012 05:00:00 GMT

The Better Business Bureau (BBB) recommends that donors understand where their money is going before contributing to a children’s charity.

BBB Co-Sponsors 'Shred Day' April 21 At Saint Louis Galleria, Schnucks In Edwardsville

Mon, 19 Mar 2012 05:00:00 GMT

The Better Businesss Bureau is offering Missouri and Illinois residents a chance to safety destroy outdated but sensitive documents at a Shred Day, Saturday, April 21 at two locations.

March Madness Scams Range From Fake Ticket Offers To Hotel Deals To Counterfeit Merchandise

Tue, 13 Mar 2012 05:00:00 GMT

The Better Business Bureau (BBB) warns that publicity about the NCAA Basketball Tournament is likely to breed scams involving tickets, hotels and merchandise.

Customers Tell BBB: Lesco Appliances Falls Short Of 'Full Satisfaction' Guarantee

Wed, 07 Mar 2012 06:00:00 GMT

The BBB is alerting consumers to be wary of Lesco Appliances after customers reported poor service from the Granite City, Ill., appliance sales and repair firm.

BBB Alert: Jason Leavy, Convicted Scammer, Starts New Firm, Accurate Construction

Mon, 05 Mar 2012 06:00:00 GMT

Jason M. Leavy, a Florissant, Mo., contractor whose problems in the home remodeling industry date back at least eight years, apparently has started yet another construction business, the BBB warns.

Purchase Of 'Authentic' Cardinals Baseball Jerseys Could Turn Into Major League Headache, BBB Warns

Fri, 02 Mar 2012 06:00:00 GMT

A schoolteacher from Belleville, Ill., went online to order what she thought was an authentic David Freese Major League Baseball jersey. What she got instead was a fake.

BBB Alerts Consumers To Potential Charity Scams, Contractor Ripoffs After February Tornadoes

Wed, 29 Feb 2012 06:00:00 GMT

With areas of Missouri and Illinois laid waste by tornadoes and severe storms, the BBB warns consumers to be alert to potential scams linked to charities or shady contractors.

BBB: Collapse Of St. Louis Daily Deals Means Trouble For Small Businesses, Coupon Holders

Wed, 29 Feb 2012 06:00:00 GMT

St. Louis Daily Deals, a web-based seller of discount deals, apparently has shut down, leaving businesses unpaid and consumers holding potentially worthless coupons, the BBB warns.