BBB News

BBB Advises Homeowners To Research Contractors Before Diving Into A Pool Project

Wed, 15 May 2013 05:00:00 GMT

The BBB is advising consumers to research contractors and consider how much you will use a swimming pool before starting a pool project.

Missouri Retiree May Be Victim Of Nationwide Credit Card Scheme, BBB Warns

Mon, 13 May 2013 05:00:00 GMT

The BBB is warning consumers about a network of Arizona-based companies that have targeted senior citizens and others in an investment and credit card processing scheme.

Check Florists Out Before Ordering Mother's Day Bouquets, BBB Advises

Tue, 07 May 2013 05:00:00 GMT

The BBB is advising consumers to check florists out at bbb.org before ordering flowers for Mother's Day or other occasions.

Shopping Online For Mother's Day? Beware of Phishing Scams Disguised As Gift Sources

Mon, 06 May 2013 05:00:00 GMT

The BBB is advising consumers to beware of phishing emails disguised as sources of cut-rate gifts for Mother's Day

BBB Advises Consumers To Check Credentials, Reputation Of Pest Control Companies

Thu, 02 May 2013 05:00:00 GMT

The BBB advises consumers to check pest control companies' qualifications and BBB Business Review before signing a contract or authorizing treatments.

BBB Advice Can Help Parents Find Safe, Rewarding Summer Camps For Children

Mon, 29 Apr 2013 05:00:00 GMT

The BBB has 9 tips to help parents find safe, reliable and satisfying summer camps for children.

BBB Revokes Accreditation Of Eagle Flooring, Greener Construction Services For Accreditation Violations

Thu, 25 Apr 2013 05:00:00 GMT

The BBB has revoked the accreditation of Eagle Flooring of Swansea, Ill., and Greener Construction Services of O'Fallon, Mo., for violations of the BBB Accreditation Agreement.

BBB Warns Consumers To Be Wary Of Air Care, Newest Noach Palatnik Duct Cleaning Firm

Tue, 23 Apr 2013 05:00:00 GMT

The BBB is warning consumers about bait-and-switch tactics used by Air Care, Show Me Air Duct and Carpet Cleaning and other duct cleaning firms owned by Noach Palatnik.

Cleaning Up After Paying Taxes? BBB's Shred Day Is A Great Way To Destroy Sensitive Papers

Wed, 17 Apr 2013 05:00:00 GMT

The BBB is offering free shredding of sensitive documents on April 20 from 8 a.m. to noon at Saint Louis Galleria's parking lot.

BBB Warns: Heirloom Acres Faces Complaints About Late, Unfilled Orders

Tue, 16 Apr 2013 05:00:00 GMT

The BBB is again warning consumers to be cautious when ordering seeds from Heirloom Acres LLC of New Bloomfield, Mo., after customers complained of delayed or unfilled orders.

BBB Warns Consumers About Charity Scams, Contractor Ripoffs After Storms

Thu, 11 Apr 2013 05:00:00 GMT

The BBB is warning consumers to be on the lookout for charity scams and 'storm chaser' contractors after strong storms swept across the Midwest.

Unexpected Fees Can Add To Cost Of Vacations, BBB Warns

Thu, 11 Apr 2013 05:00:00 GMT

The BBB advises consumers to ask about "resort fees" and other unexpected fees that can drive up the cost of vacations.

Bryan Frantz, Head Of Molly Maid Franchise, Charged In Client Burglary, BBB Warns

Wed, 10 Apr 2013 05:00:00 GMT

The BBB is warning consumers about Bryan Frantz, manager of Molly Maid of Chesterfield, who has been charge with breaking into a customer's apartment.

Roofer Glenn Jessen, Fined Millions In Colorado, Now Does Roofing Work In Missouri, BBB Warns

Mon, 08 Apr 2013 05:00:00 GMT

The BBB is warning consumers and businesses that Glenn Jessen, a roofer fined millions for failing to fix roofs in Colorado, is now working with roofing companies run by his relatives in Missouri.

BBB, Consumer Fraud Task Force, Sponsor 'Shred Day' April 20

Wed, 03 Apr 2013 05:00:00 GMT

The BBB and the Consumer Fraud Task Force are co-sponsoring a Shred Day on Saturday, April 20, from 8 a.m. to noon at the Saint Louis Galleria southeast parking lot.

BBB Expels 2 Firms For Accreditation Violations

Mon, 01 Apr 2013 05:00:00 GMT

The BBB has expelled John Beal Construction and Just Construction for violations of the BBB Accreditation Agreement.

Consumers Tell BBB: Midwest Circulation's Magazine Salespeople Duped Them

Thu, 28 Mar 2013 05:00:00 GMT

Consumers have filed more than 160 complaints against Midwest Circulation of Cameron, Mo., with the BBB, saying they were duped by the firm's door-to-door salespeople.

BBB Warns: Bio Advocate Pro Steals Money From Job Seekers

Wed, 27 Mar 2013 05:00:00 GMT

St. Louis area job seekers say they were scammed by thieves who said they represented Bio Advocate Pro, a biohazard cleaning company, and asked them to pay for background checks with prepaid cards.

Dream House May Not Be Awarded In Charity Raffle, BBB Warns

Tue, 26 Mar 2013 05:00:00 GMT

The BBB alerts the public to read the rules regarding a St. Louis Dream House Raffle before buying tickets. The house may not be awarded if too few tickets are sold.

Customers Say Metro St. Louis Construction Did Substandard Work, BBB Warns

Mon, 25 Mar 2013 05:00:00 GMT

The BBB is warning consumers about consumer complaints against Metro St. Louis Construction about substandard or uncompleted work.

BBB’s 9 Tips To Safeguard Your Identity, Keep Sensitive Records Safe

Fri, 22 Mar 2013 05:00:00 GMT

The BBB has 9 tips on which records to retain, which to shred, to protect your identity.

BBB's 8 Tips For Hiring A Contractor

Thu, 21 Mar 2013 05:00:00 GMT

The BBB has eight tips that can help consumers find a trustworthy contractor for their home repair or improvement projects.

BBB Alerts Investors To Perils Of 'Crowdfunding'

Mon, 18 Mar 2013 05:00:00 GMT

The BBB is alerting investors to the funding mechanism known as 'crowdfunding,' which allows people to pledge small amounts of money to support a business.

Jeffrey Wolfson, Charged In Joplin Tornado Scheme, Starts Firm To Sell Contracting Leads, BBB Warns

Tue, 12 Mar 2013 05:00:00 GMT

The BBB urges caution when dealing with Jeffrey Wolfson, Wolfson Company LLC or 5 Star Contractor Leads. Wolfson has been charged in a contracting scheme he operated after the Joplin tornado in 2011.

US-Telecom Scheme Hits St. Louis Area; BBB Warns Against Paying Suspect Invoices

Mon, 11 Mar 2013 05:00:00 GMT

The BBB is warning businesses about notices sent by US-Telecom for telecommunications maintenance agreements businesses did not order.

BBB Alert: Businesses Call Mailings From Corporate Records Service Deceptive

Wed, 06 Mar 2013 06:00:00 GMT

The BBB has received numerous calls from businesses who say notices they received from Corporate Records Service implied they were required to compile corporate meetings documents.

BBB Warns: Showtime Limousines Leaves Customers Without A Ride

Mon, 04 Mar 2013 06:00:00 GMT

The BBB is warning customers about Showtime Limousines of St. Charles, which has failed to show up at appointed times or canceled shortly before appointments.

BBB Advice: Check For Warning Signs Of Fake Coupons Online

Mon, 25 Feb 2013 06:00:00 GMT

The BBB has 10 tips to help you spot fake coupons online. Extremely high discounts are often a sign of a fraudulent coupon.

Consumer Fraud Task Force Warns Of Predatory Jamaican Lottery Scams

Thu, 21 Feb 2013 06:00:00 GMT

The Consumer Fraud Task Force urges bi-state residents to be alert for signs that friends or family members have been trapped by the notorious schemes.

Consumers Tell BBB: Misleading Poker Cards From Good Clean Living Lead To Sales Pitch

Tue, 19 Feb 2013 06:00:00 GMT

The BBB is warning consumers about "poker jackpot" cards distributed through newspapers by Good Clean Living LLC of Maryland Heights, Mo. People who called about prizes had to endure a sales pitch.