What Are Digital Downloads?
FULL GAMES are digital versions of a complete game. They have all the same features - they're just downloaded directly to your console or computer, instead of being stored on a disc.
CODES AND INSTALLATION INSTRUCTIONS can be found on the confirmation page you see after
purchase and in your order history.
The code is guaranteed to work.
ADD-ONS are NOT full games. They are enhancements to a game you already own. These add levels, characters, etc. that continue the joy of playing your favorite game. They can be:
- Expansion Packs
- Map Packs
- Avatar / Clothing
- Themes
- In-Game Items
- Online Access
- Music
- Points / Cards
- Game Upgrades
FREE TRIALS are full games you can play for free for a limited time.
Try them out. If you like the trial, then buy the game!
Where Can I Find Digital Downloads?
Search for the game title and look for these in the Search Results:
Or look on a Product Page for these:
Or go to the Appropriate Platform pages:
How Do I Buy a Digital Item?
- Add digital items to your cart along with anything else you would like to purchase. Digital quanitities are limited to 1 per product. You will not be able to increase the quantity in the cart.
- You will not be asked for shipping info for an order with only digital items.
- Your download code will be on the confirmation page after successful purchase. If your order is under review, you will receive an email with instructions. You can also find the download code in your order history.
How Do I Install a Digital Item?
For Consoles:
- Your activation code and installation instructions can be found on the confirmation page you see after
purchase and in your order history.
For PC:
- You will receive an email with installation instructions. If you purchased a digital download in a store, the instructions will be on your receipt.
Download instructions for primary PC clients:
Steam
Origin
UPlay
-
Items purchased before April, 24, 2014:
If you purchased a PC download prior to April, 24, 2014, you will need the GameStop app to manage and play your game.
If you do not already have it, download and install the GameStop app.
1. Sign in to the GameStop App
2. Locate your game and click Install to begin downloading.
3. Follow the on screen prompts to complete your installation.
Frequently Asked Questions:
About PC Downloads
Games can be downloaded directly to your PC. After purchase, you will receive a confirmation email with instructions on how to download and install the game.
Can I use GameStop Gift Cards or Trade Credit to pay for downloads?
Yes, gift cards and digital gift certificates, as well as Trade Credit stored on a PowerUp Rewards card may be used to purchase PC downloads.
If my PC fails, can I recover my product?
Games purchased though GameStop are kept in your order history and can be accessed at any time.
To recover your download code:
1. Sign in using your GameStop account
2. Search for the game in your Orders.
3. The download code is included in the order details.