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	<title>Stephanie Fierman - Marketing Observations Grown Daily</title>
	<link>http://www.stephaniefiermanmarketingdaily.com</link>
	<description>Business guru Stephanie Fierman shares thoughts from the world of marketing and consumerism</description>
	<pubDate>Sun, 08 Nov 2009 23:34:56 +0000</pubDate>
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		<title>Stephanie Fierman Is Pondering Holiday Gifts</title>
		<link>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-the-science-behind-your-reaction-to-that-bad-fit.php</link>
		<comments>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-the-science-behind-your-reaction-to-that-bad-fit.php#comments</comments>
		<pubDate>Sun, 08 Nov 2009 23:24:08 +0000</pubDate>
		<dc:creator>sfierman</dc:creator>
		
		<category><![CDATA[US economy]]></category>

		<category><![CDATA[advertising]]></category>

		<category><![CDATA[branding]]></category>

		<category><![CDATA[loyalty marketing]]></category>

		<category><![CDATA[market research]]></category>

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		<description><![CDATA[I knew it.
I knew it, I knew it, I knew it.
There was a bona fide reason that I used to react badly to - well - bad gifts.  Despite my mother&#8217;s it&#8217;s-the-thought-that-counts coaching, and the annual &#8221;You don&#8217;t have to actually wear it&#8221; rationale, I was powerless to resist the disappointment. 
The whole thing&#8217;s a set-up.
Since 1993, Wharton economist Joel [...]]]></description>
			<content:encoded><![CDATA[<p>I knew it.</p>
<p>I knew it, I knew it, I knew it.</p>
<p><a href="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/11/reindeer-sweater-stephanie-fierman.gif" title="reindeer-sweater-stephanie-fierman.gif"><img height="197" width="239" src="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/11/reindeer-sweater-stephanie-fierman.gif" align="left" alt="reindeer-sweater-stephanie-fierman.gif" style="width: 89px; height: 109px" /></a>There was a bona fide reason that I used to react badly to - well - <em>bad</em> gifts.  Despite my mother&#8217;s it&#8217;s-the-thought-that-counts coaching, and the annual &#8221;You don&#8217;t have to actually <em>wear</em> it&#8221; rationale, I was <a target="_blank" href="http://www.businessweek.com/magazine/content/09_45/c4154btw285421.htm?chan=magazine+channel_the+business+week">powerless</a> to resist the disappointment. </p>
<p>The whole thing&#8217;s a <a target="_blank" href="http://www.slate.com/id/2155822/">set-up</a>.</p>
<p><a target="_blank" href="http://knowledge.wharton.upenn.edu/articlepdf/1092.pdf?CFID=10393474&amp;CFTOKEN=46849772&amp;jsessionid=a8305d55eba70dd726be177c347791531312">Since 1993</a>, Wharton economist <a target="_blank" href="http://press.princeton.edu/video/waldfogel/high.html#top">Joel Waldfogel</a> has been studying the value created (or not created) by holiday spending, and how we may react badly to gifts because we see the opportunity cost of not buying ourselves something we actually wanted. In his new book, <u><a target="_blank" href="http://press.princeton.edu/titles/8972.html"><em>Scroogenomics</em></a></u>, Waldfogel tells us that, although warm and fuzzy U.S. folk gave $66 billion worth of holiday gifts in 2007, the value of recipients&#8217; satisfaction is much lower: so low, in fact, that it actually created an &#8220;annual deadweight <em>loss</em> of $12 billion.&#8221;</p>
<p>Waldfogel estimates such &#8220;lost value&#8221; from student surveys he&#8217;s conducted at Princeton over many years.  When a student is asked to (a) guess the value of a gift and (b) guess the same for items she purchased herself, she will almost <a href="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/11/stephanie-fierman-scroogenomics-cover.png" title="stephanie-fierman-scroogenomics-cover.png"><img height="327" width="185" src="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/11/stephanie-fierman-scroogenomics-cover.png" align="right" alt="stephanie-fierman-scroogenomics-cover.png" style="width: 126px; height: 177px" /></a>inevitably underestimate the price the gift giver paid and overestimate the value of products she buys herself by 18%.</p>
<p><a href="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/11/capdimante-vase-stephanie-fierman.jpg" title="capdimante-vase-stephanie-fierman.jpg"></a>Amazing.</p>
<p>I completely understand the psychology of overestimating the value of something I might buy for myself because doing so helps reinforce my <a href="http://stephaniefierman.com/stephanie-fierman-buying-in.php">purchase</a> decision. What cracks me up is how low our expectations of others are - and how accurate.  The least &#8220;efficient&#8221; gifts, says Waldfogel tend to be from relatives who haven&#8217;t seen you in a long time (and so do not know your preferences).</p>
<p>So suck on <u>that</u> when the niece you haven&#8217;t seen for 11 years tells you she hates the color pink - while she&#8217;s holding the pink sweater you just gave her.  Your <a target="_blank" href="http://en.wikipedia.org/wiki/Goth_subculture">goth</a> niece just can&#8217;t help it: her reaction to your lame gift is bigger than both of you.</p>
<p>The only smart things to do are give gift cards (less tacky than cash) or overcome your embarrassment about not knowing her and email your niece to ask what she&#8217;d really want.  She won&#8217;t assign as much value to the black nail polish, eyeshadow and lipstick as she would have had she bought them herself&#8230; but it&#8217;s a start.</p>
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		<title>Can Someone Get That Turkey A Sandwich?</title>
		<link>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-retouching-food-photography.php</link>
		<comments>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-retouching-food-photography.php#comments</comments>
		<pubDate>Thu, 29 Oct 2009 23:21:45 +0000</pubDate>
		<dc:creator>sfierman</dc:creator>
		
		<category><![CDATA[advertising]]></category>

		<category><![CDATA[publishing]]></category>

		<category><![CDATA[retail]]></category>

		<guid isPermaLink="false">http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-retouching-food-photography.php</guid>
		<description><![CDATA[Airbrushing, retouching and photoshopping are techniques that are broadly used with all manner of model and celebrity on a regular basis (see Kate Winslet, Jennifer Love Hewitt et al).  Do it with your own photos, and your always-on-a-diet Aunt Nancy will thank you for shaving off that extra 30 pounds.
Some of the applications of photoshopping are so bad, there [...]]]></description>
			<content:encoded><![CDATA[<p>Airbrushing, retouching and photoshopping are techniques that are <a target="_blank" href="http://www.newsweek.com/id/135166">broadly used</a> with all manner of model and celebrity on a regular basis (see <a target="_blank" href="http://www.people.com/people/article/0,,20237699,00.html">Kate Winslet</a>, <a target="_blank" href="http://www.theplasticsurgerychannel.com/celebrity-plastic-surgery/jennifer-love-hewitt-shape-airbrushed-or-not.html">Jennifer Love Hewitt</a> et al).  <a target="_blank" href="http://www.ehow.com/how_2053856_airbrush-photos-photoshop.html">Do it</a> with your own photos, and your always-on-a-diet Aunt Nancy will thank you for shaving off that extra 30 pounds.<a href="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/10/ralph-lauren-photoshop-stephanie-fierman.jpg" title="ralph-lauren-photoshop-stephanie-fierman.jpg"><img src="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/10/ralph-lauren-photoshop-stephanie-fierman.jpg" alt="ralph-lauren-photoshop-stephanie-fierman.jpg" style="width: 149px; height: 245px" align="right" height="421" width="271" /></a></p>
<p>Some of the applications of photoshopping are so bad, there are entire sites dedicated to the worst photoshop crimes, like <a target="_blank" href="http://photoshopdisasters.blogspot.com/">PhotoshopDisasters</a>.  One of my personal faves is a recent hot mess from Ralph Lauren, who took the idea of using really thin models just a <em>little</em> too far.  If you don&#8217;t see the photo on the right, click <a target="_blank" href="http://www.thatshideous.com/?p=4726">HERE</a>.  Now <em>that&#8217;s</em> a tiny waist.</p>
<p>Anyway, what all of these generally have in common is the notion of creating personal desire - the desire to <em>be</em> the person in the photo (by buying the product, natch).   This almost seems normal by now, but&#8230; could our <u>food</u> be wishing it could look a little more attractive, as well??</p>
<p>Witness the innocent Thanksgiving turkey. We think of them being saved by the President or, more likely, waiting for us at the grocery store.  Who knew that your turkey might have <a target="_blank" href="http://www.nytimes.com/2009/10/26/business/media/26turkey.html?_r=1&amp;ref=media">had a little work done</a>?  The folks at <em>Food &amp; Wine, Bon Appetit</em> and <em>Every Day with Rachael Ray</em> all admit to photoshopping turkeys that are too fat, too thin or just not quite right.</p>
<p>“Turkey, as a model, is <em>very much like a fashion magazine with fashion models.</em> There are plump turkeys, and, I’m not kidding you, there are skinny turkeys, there are chesty turkeys, breasty turkeys, there are flat-chested turkeys,&#8221; says the EIC of <em>Food &amp; Wine</em>. &#8220;“We have,&#8221; she admits, &#8221;enhanced the breasts of turkeys.”</p>
<p><a href="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/10/thanksgiving-mag-covers-stephanie-fierman.jpg" title="thanksgiving-mag-covers-stephanie-fierman.jpg"><img src="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/10/thanksgiving-mag-covers-stephanie-fierman.jpg" alt="thanksgiving-mag-covers-stephanie-fierman.jpg" style="width: 159px; height: 149px" align="left" height="280" width="291" /></a>Enhanced the breasts of turkeys. Turkeys. What kind of world do we live in where even our birds want boob jobs?  Are flat-chested turkeys laughed at in high school? Don&#8217;t mama turkeys tell their babies that they are beautiful just the way they are? </p>
<p>Oh well. I&#8217;ve asked for retouching on my share of advertisements, so I&#8217;m hardly innocent.  We marketers will do anything to get the shot. </p>
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		<title>My Fake Kid Is Sick - I Have To Go</title>
		<link>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-the-office-kid-kit.php</link>
		<comments>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-the-office-kid-kit.php#comments</comments>
		<pubDate>Tue, 06 Oct 2009 01:47:43 +0000</pubDate>
		<dc:creator>sfierman</dc:creator>
		
		<category><![CDATA[women]]></category>

		<category><![CDATA[women online]]></category>

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		<description><![CDATA[To All The Worthy-Yet-Childless People Out There:

Have you ever felt disadvantaged simply because you haven&#8217;t procreated?  Have you ever had to do extra work when a peer disappeared into a junior soccer haze or recital? Have you every suffered through phone conversations between a co-worker and her child that sounded like some demented episode of &#8220;Mr. [...]]]></description>
			<content:encoded><![CDATA[<p>To All The Worthy-Yet-Childless People Out There:</span><br />
<span><br />
Have you ever felt disadvantaged simply because you haven&#8217;t procreated?  Have you ever had to do extra work when a peer disappeared into a junior soccer haze or recital? Have you every suffered through phone conversations between a co-worker and her child that sounded like some demented episode of &#8220;Mr. Rogers Neighborhood,&#8221; only to have said anguished co-worker give you a back-handed slap by saying how lucky you are not to have kids?<a href="http://www.theofficekid.com/story.html" target="_blank"><img src="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/09/the-office-kid.thumbnail.png" align="left" alt="the-office-kid.png" /></a> All that is about to change.</span><br />
<span><br />
Yes, friends, there&#8217;s now a product made just for you:  The Office Kid.  When you buy  <a href="http://www.theofficekid.com" target="_blank">The Office Kid </a> <em>(</em>tagline:<em> &#8220;Who picks up the slack? We do&#8221;)</em> you get a framed photo of your fake child and some adorable fake-kid artwork to put up on your wall (drawn by one of the right-handed creators with her left hand). It&#8217;s like you had a child - only better!</span><br />
<span><br />
No diapers to change, no private schools to pay for - just the goodness that comes with the kid guilt you can now foist on your co-workers and your boss.  Imagine the possibilities&#8230;</span><br />
<span><br />
So call 1-800-GET-A-KID  and start leveraging your newfound parenthood today!  And if your [apply air quotes here] &#8220;parent/teacher conference&#8221; takes place on the designer floor at Saks - or in a movie theatre - who has to know?</span></span></span></span></p>
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		<title>New Balance Balances Oldest And Newest</title>
		<link>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-new-balance-574-campaign.php</link>
		<comments>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-new-balance-574-campaign.php#comments</comments>
		<pubDate>Sun, 27 Sep 2009 15:36:00 +0000</pubDate>
		<dc:creator>sfierman</dc:creator>
		
		<category><![CDATA[Internet]]></category>

		<category><![CDATA[ad agency]]></category>

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		<category><![CDATA[loyalty marketing]]></category>

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		<description><![CDATA[New Balance has created an online/social media campaign and (offline) line of shoes that marries both worlds in the most elegant way.
The 574 men&#8217;s and women&#8217;s collection is made entirely of left-over scraps of cloth in the company&#8217;s Lawrence, MA factory and, as a result, each pair is just a bit different – each has its own personality, [...]]]></description>
			<content:encoded><![CDATA[<p align="left"><a href="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/09/stephanie-fierman-newbalance-574s.jpg" title="stephanie-fierman-newbalance-574s.jpg"><img src="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/09/stephanie-fierman-newbalance-574s.thumbnail.jpg" alt="stephanie-fierman-newbalance-574s.jpg" align="right" /></a><a target="_blank" href="http://www.newbalance.com">New Balance</a> has <a target="_blank" href="http://www.wwd.com/footwear-news/mediabank-nb-in-pieces-voting-for-austin-2292479">created</a> an online/social media campaign and (offline) line of shoes that marries both worlds in the most elegant way.</p>
<p>The 574 men&#8217;s and women&#8217;s collection is made entirely of left-over scraps of cloth in the company&#8217;s Lawrence, MA factory and, as a result, each pair is just a bit different <span style="line-height: 115%; font-family: 'Calibri','sans-serif'; font-size: 11pt">–</span> each has its own personality, you might say.  A very special, limited line deserves equally powerful promotion, and the company&#8217;s ad agency, <a target="_blank" href="http://www.mothernewyork.com/#/cabbies/">Mother</a>, knew it.</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=8,0,0,0" width="300" height="345" id="NB_574clips_embed_300x345" align="middle">
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When you buy a 574 pair from one of ten boutiques in the U.S., there&#8217;s a special <a target="_blank" href="http://hypebeast.com/2009/09/balance-574-clips-campaign/">Polaroid photograph </a>in the box.  The owner can then go to <a target="_blank" href="http://www.574clips.com">574Clips.com</a>, and match the Polaroid to a special mini-film about the shoe.  Once the film has played, the happy shoe wearer can add his/her name at the end of the film.  The film for 106Red appears to show a man dipping a carrot into the shoe (for dip, or course), while 115Green has a lovable furry muppet (with green nose to match) admiring a pair of shoes.  Each is very short and fun <span style="line-height: 115%; font-family: 'Calibri','sans-serif'; font-size: 11pt">–</span> check out one or two for yourself, and see if it doesn&#8217;t make you want to buy the shoes.</p>
<p>574Clips.com also features links to Facebook, MySpace, De.li.ci.ous and Tumblr, so buyers of these unique shoes can tell (and show) all their friends.  The campaign is also tied to sneaker culture blogs like <a target="_blank" href="http://http://www.highsnobiety.com/">High Snobiety</a> and <a target="_blank" href="http://nicekicks.com/">Nice Kicks</a>.<object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=8,0,0,0" width="300" height="345" id="NB_574clips_embed_300x345" align="middle">
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<param name="movie" value="http://www.574clips.com/swf/NB_574clips_embed_300x345.swf?shoeid=106&#038;shoecolor=Red" />
<param name="quality" value="high" />
<param name="bgcolor" value="#cacbcf" /><embed src="http://www.574clips.com/swf/NB_574clips_embed_300x345.swf?shoeid=106&#038;shoecolor=Red" quality="high" bgcolor="#cacbcf" width="300" height="345" name="NB_574clips_embed_300x345" align="middle" allowScriptAccess="sameDomain" allowFullScreen="false" type="application/x-shockwave-flash" pluginspage="http://www.adobe.com/go/getflashplayer" /></object></p>
<p>Anyone who watches <a target="_blank" href="http://www.hbo.com/entourage">Entourage</a> (<a target="_blank" href="http://sneakermestupid.com/entourage-season-6-turtle-and-his-sneakers/">Episode 3</a>, Season 6) knows how culturally important &#8220;sneakerheads&#8221; are <span style="line-height: 115%; font-family: 'Calibri','sans-serif'; font-size: 11pt">–</span> the (mostly) men who must have the hottest, most limited sneaker available tend to be heavy influencers and leading indicators of pop culture trends and information.  It&#8217;s a valuable and <span style="line-height: 115%; font-family: 'Calibri','sans-serif'; font-size: 11pt">–</span> in their own milieu <span style="line-height: 115%; font-family: 'Calibri','sans-serif'; font-size: 11pt">–</span> sophisticated crowd, and Mother has delivered an equally sophisticated communications plan.  The blending of manufacturing, blogs, web, community, video and product is exceptional.</p>
<p>And now I must sign off - I&#8217;m on my way to <a target="_blank" href="http://thereedspace.com/">Reed Space</a>: the only shop in NYC to carry the $75 shoes with the special Polaroid inside&#8230;</p>
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		<title>Skip The Double-Whip Latte On The 6 Train</title>
		<link>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-nyc-subway-campaign-against-sugary-drinks.php</link>
		<comments>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-nyc-subway-campaign-against-sugary-drinks.php#comments</comments>
		<pubDate>Sun, 13 Sep 2009 23:13:46 +0000</pubDate>
		<dc:creator>sfierman</dc:creator>
		
		<category><![CDATA[ad agency]]></category>

		<category><![CDATA[advertising]]></category>

		<guid isPermaLink="false">http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-nyc-subway-campaign-against-sugary-drinks.php</guid>
		<description><![CDATA[So there&#8217;s a mini brouhaha in Manhattan these days because of a subway ad campaign created by New York City&#8217;s Department of Health.
Subway posters show someone pouring sugary drinks into a glass that, as a result, is overflowing with human fat. 
You know when Dr. Oz goes on Oprah and shows you your fatty liver, or heart, or [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/09/stephanie-fierman-nyc-subway-fat-campaign.jpg" title="stephanie-fierman-nyc-subway-fat-campaign.jpg"><img align="right" width="316" src="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/09/stephanie-fierman-nyc-subway-fat-campaign.jpg" alt="stephanie-fierman-nyc-subway-fat-campaign.jpg" height="334" style="width: 193px; height: 180px" /></a>So there&#8217;s a mini brouhaha in Manhattan these days because of a subway ad <a target="_blank" href="http://www.nytimes.com/2009/09/01/nyregion/01fat.html">campaign</a> created by New York City&#8217;s <a target="_blank" href="http://www.nyc.gov/html/doh/html/pr2009/pr057-09.shtml">Department of Health</a>.</p>
<p>Subway posters show someone pouring sugary drinks into a glass that, as a result, is overflowing with human fat. </p>
<p>You know when <a target="_blank" href="http://wwwcdn.oprah.com/slideshow/oprahshow/slideshow1_ss_yourbody_20061102/3">Dr. Oz goes on Oprah</a> and shows you your fatty liver, or heart, or whatever Big Mac-filled organ he can come up with that day?  It&#8217;s a little like that&#8230; but really, really gross.</p>
<p>But what&#8217;s even more gross - I have to agree with <a target="_blank" href="http://adage.com/garfield/post?article_id=138850">Bob Garfield </a>on this one - is the nasty response from the industry&#8217;s lobbying association, the <a target="_blank" href="http://www.ameribev.org">American Beverage Association</a>.</p>
<p>“The ad campaign is over the top and unfortunately is going to undermine meaningful efforts to educate people about how to maintain a healthy weight by balancing calories consumed from all foods and beverages with calories burned through exercise,&#8221; said a 300-lb. ABA spokesperson (<em>kidding</em>). The ads will do &#8220;more harm than good.&#8221;</p>
<p>More harm than good?  How will the campaign do more harm than good?  I doubt the ads will make anyone barf on the train or reach for the nearest non-diet soda - the only two negative reactions that come to mind - so did the ABA really think before it chose to voluntarily and self-servingly stick its nose into this?  The real kicker is the fellow&#8217;s claim that the ads &#8220;minimize a disease as complex as obesity.&#8221; Please.</p>
<p><a href="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/09/stephanie-fierman-subway-fat-ads1.gif" title="stephanie-fierman-subway-fat-ads1.gif"><img align="left" width="219" src="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/09/stephanie-fierman-subway-fat-ads1.gif" alt="stephanie-fierman-subway-fat-ads1.gif" height="217" style="width: 189px; height: 180px" /></a>And this isn&#8217;t just a bunch of random ads: one of Mike Bloomberg&#8217;s harangues has been about healthier eating, specifically in schools, but also as it pertains to calories listed on menu boards and so forth.  A move that got particular attention was his appointment of <a target="_blank" href="http://www.citymayors.com/business/snapple.html">Snapple</a> as the exclusive vending partner in the schools - as long as the company stocked only bottled water and 100% fruit juices. The Mayor won an <a target="_blank" href="http://en.wikipedia.org/wiki/Michael_Bloomberg">award</a> this year for creating programs that increase access to healthy foods and free or inexpensive physical activity alternatives in the city, for cryin&#8217; out loud.  This is not really a good issue to pick on in this city.</p>
<p>As a parting thought, there is one thing about which Garfield and I disagree with regard to this matter: he thinks it&#8217;s &#8220;obnoxious&#8221; for NYC to &#8220;assault&#8221; subway riders.  I am guessing that he doesn&#8217;t live in NY (or at least ride the trains a lot) because if he did, he might feel differently.  If the ads get just a few people to rethink their choices, the campaign will be a success. At minimum, it&#8217;s one less <a target="_blank" href="http://select.nytimes.com/2006/01/18/nyregion/18about.html?_r=1">Dr. Zizmor</a> greeting on my commute.</p>
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		<title>Stephanie Fierman Believes In Trying</title>
		<link>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-businesses-and-people-look-to-the-future.php</link>
		<comments>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-businesses-and-people-look-to-the-future.php#comments</comments>
		<pubDate>Sun, 06 Sep 2009 02:43:34 +0000</pubDate>
		<dc:creator>sfierman</dc:creator>
		
		<category><![CDATA[US economy]]></category>

		<category><![CDATA[Wall Street Journal]]></category>

		<category><![CDATA[retail]]></category>

		<guid isPermaLink="false">http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-businesses-and-people-look-to-the-future.php</guid>
		<description><![CDATA[The economic news these days is, uh&#8230; bad.  It turns out that the productivity increase in the 2nd quarter was due to companies letting more people go and freezing the salaries of those who remain.  And then there&#8217;s unemployment.  And retail sales.  And GM.  And the banks.  And the entire state of California.
Shampoo.  Rinse.  Repeat.
So I [...]]]></description>
			<content:encoded><![CDATA[<p>The economic news these days is, uh&#8230; bad.  It turns out that the productivity increase in the 2nd quarter was <a target="_blank" href="http://www.google.com/hostednews/ap/article/ALeqM5gNiyJ905Ho0Ur96V2TQhsBX19lGwD9AFD7VO1">due to</a> companies letting more people go and freezing the salaries of those who remain.  And then there&#8217;s <a target="_blank" href="http://blog.aflcio.org/2009/09/04/unemployment-reaches-26-year-high-of-97-percent/">unemployment</a>.  And retail <a target="_blank" href="http://www.nj.com/news/index.ssf/2009/09/major_retailers_report_disappo.html">sales</a>.  And GM.  And the banks.  And the entire state of California.</p>
<p>Shampoo.  Rinse.  Repeat.</p>
<p>So I was somehow heartened by an issue of the <em><a target="_blank" href="http://wsj.com">Wall Street Journal</a></em> this week that just happened to include stories about a lot of companies trying to grow and people looking to better times.  Here are just some of the stories I noticed in the <em>WSJ</em> on just one day:<a href="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/09/stephanie-fierman-hope.jpg" title="stephanie-fierman-hope.jpg"><img src="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/09/stephanie-fierman-hope.thumbnail.jpg" alt="stephanie-fierman-hope.jpg" align="right" /></a></p>
<p><span style="line-height: 115%; font-family: 'Calibri','sans-serif'; font-size: 11pt">– </span><a target="_blank" href="http://online.barrons.com/article/SB125210392293187575.html">Disney</a> buys Marvel<br />
<span style="line-height: 115%; font-family: 'Calibri','sans-serif'; font-size: 11pt">– </span><a target="_blank" href="http://online.wsj.com/article/SB125171338059672049.html?mod=googlenews_wsj">Baker Hughes</a> agreed to pay $5.5 bil to purchase BJ Services<br />
<span style="line-height: 115%; font-family: 'Calibri','sans-serif'; font-size: 11pt">– </span>Walmart is creating an <a target="_blank" href="http://online.wsj.com/article/SB125176311963174365.html">online mall</a> and will sell merchandise from other retailers<br />
<span style="line-height: 115%; font-family: 'Calibri','sans-serif'; font-size: 11pt">– </span>Restaurants like The Cheesecake Factory are testing <a target="_blank" href="http://www.examiner.com/x-19878-Anaheim-Diets-Examiner~y2009m9d5-Restaurants-incorporating-healthier-menus-for-children">healthier</a> menu selections and kids-eat-free nights to try to get families to eat out again<br />
<span style="line-height: 115%; font-family: 'Calibri','sans-serif'; font-size: 11pt">– </span>Payless Shoes is <a target="_blank" href="http://online.wsj.com/article/SB125176945889374671.html?mod=googlenews_wsj">expanding</a> into Russia<br />
<span style="line-height: 115%; font-family: 'Calibri','sans-serif'; font-size: 11pt">– </span>Companies are doing <a target="_blank" href="http://online.wsj.com/article/SB125176720925874609.html?mod=dist_smartbrief">more pro bono</a> work - and finding that it&#8217;s earning them paying gigs<br />
<span style="line-height: 115%; font-family: 'Calibri','sans-serif'; font-size: 11pt">– </span><a target="_blank" href="http://blogs.wsj.com/digits/2009/09/01/tech-today-apple-to-unveil-new-ipods-dell-to-sell-brocade-gear-more/">Dell</a> is going to sell Brocade networking gear under its own name<br />
<span style="line-height: 115%; font-family: 'Calibri','sans-serif'; font-size: 11pt">– </span>Samsung is launching an <a target="_blank" href="http://www.businessweek.com/magazine/content/09_34/b4144030800677.htm">apps service</a> for cell customers in Europe<br />
<span style="line-height: 115%; font-family: 'Calibri','sans-serif'; font-size: 11pt">– </span><a target="_blank" href="http://www.reuters.com/article/pressRelease/idUS155530+01-Sep-2009+BW20090901">Blue Nile</a> is undergoing a major overhaul in an effort to attract women (most of its customers are men)<br />
<span style="line-height: 115%; font-family: 'Calibri','sans-serif'; font-size: 11pt">– </span>Some people are making fools of themselves with <a target="_blank" href="http://online.wsj.com/article/SB20001424052970204660604574375060814195286.html">wacky job-hunting</a> tactics that may not close the deal today, but have helped garner them some positive media coverage and made them stronger for it</p>
<p>Anyone who knows me knows I&#8217;m not exactly a blind optimist, and it&#8217;s not the first time I&#8217;ve noticed that newspapers are full of stories every day (<em>wow</em>!).  But there was something about that particular issue that just seemed bursting with hope and <span style="line-height: 115%; font-family: 'Calibri','sans-serif'; font-size: 11pt">– </span> on that singular Tuesday <span style="line-height: 115%; font-family: 'Calibri','sans-serif'; font-size: 11pt">– </span> I appreciated and was grateful for it.</p>
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		<title>Stephanie Fierman’s Not Interested In Toothpaste, Either</title>
		<link>http://www.stephaniefiermanmarketingdaily.com/women-using-social-media-not-influenced-to-buy.php</link>
		<comments>http://www.stephaniefiermanmarketingdaily.com/women-using-social-media-not-influenced-to-buy.php#comments</comments>
		<pubDate>Thu, 03 Sep 2009 13:09:43 +0000</pubDate>
		<dc:creator>sfierman</dc:creator>
		
		<category><![CDATA[Internet]]></category>

		<category><![CDATA[Twitter]]></category>

		<category><![CDATA[advertising]]></category>

		<category><![CDATA[blogs]]></category>

		<category><![CDATA[facebook]]></category>

		<category><![CDATA[market research]]></category>

		<category><![CDATA[social media]]></category>

		<category><![CDATA[women]]></category>

		<category><![CDATA[women online]]></category>

		<category><![CDATA[word of mouth]]></category>

		<guid isPermaLink="false">http://www.stephaniefiermanmarketingdaily.com/women-using-social-media-not-influenced-to-buy.php</guid>
		<description><![CDATA[A new study released by Q Interactive indicates that - while women may be flocking to social networking - they&#8217;re not yakking about the favorite baby food or burgers.  While 52% of 1,000 women said that they&#8217;d become a &#8220;friend&#8221; or &#8220;fan&#8221; of at least one brand, 75% of women in the study overall say [...]]]></description>
			<content:encoded><![CDATA[<p>A new <a target="_blank" href="http://www.reuters.com/article/pressRelease/idUS156317+01-Sep-2009+PRN20090901">study</a> released by <a target="_blank" href="http://www.qinteractive.com">Q Interactive</a> indicates that - while women may be flocking to social networking - they&#8217;re <u>not</u> yakking about the favorite baby food or burgers.  While 52% of 1,000 women said that they&#8217;d become a &#8220;friend&#8221; or &#8220;fan&#8221; of at least one brand, 75% of women in the study overall say that social networks do <em>not</em> influence what they buy.</p>
<p>I had to smile when Q&#8217;s president scrambled to make sure that marketers (with money) didn&#8217;t interpret the results in a negative way: Q calls the &#8220;disconnect&#8221; a &#8220;huge opportunity&#8221; for marketers and says that brands need to catch up to the needs of women online. </p>
<p>If I were an agency relying on clients, I&#8217;d say the same thing!</p>
<p>But what if that&#8217;s not true? What if the social media frenzy that&#8217;s been whipped up among advertisers is&#8230;  overhyped?  What if we find out that women love discovering new ideas and interacting with new people and new communities, but the commercial promise in these interactions isn&#8217;t there? What if online engagement doesn&#8217;t lead to sales?  What if talking just leads to&#8230; talking?</p>
<p>I&#8217;m going to watch for new news and information about how women are interacting with social media because - if Facebook and LinkedIn and Twitter and all the other social sites do not turn out to be a brand bonanza for advertisers, we could see a major reset in expectations, involvement and, most importantly, dollars.</p>
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		<title>Stephanie Fierman’s Choices Stay Close to Home</title>
		<link>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-brand-extensions-succeed-in-recession.php</link>
		<comments>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-brand-extensions-succeed-in-recession.php#comments</comments>
		<pubDate>Sun, 23 Aug 2009 15:13:57 +0000</pubDate>
		<dc:creator>sfierman</dc:creator>
		
		<category><![CDATA[US economy]]></category>

		<category><![CDATA[advertising]]></category>

		<category><![CDATA[branding]]></category>

		<category><![CDATA[licensed content]]></category>

		<category><![CDATA[loyalty marketing]]></category>

		<category><![CDATA[market research]]></category>

		<category><![CDATA[retail]]></category>

		<category><![CDATA[stephanie fierman]]></category>

		<guid isPermaLink="false">http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-brand-extensions-succeed-in-recession.php</guid>
		<description><![CDATA[Yet another result of the flailing economy:  truly new brand launches are faltering while brand extensions are succeeding. 
In 2008, less than 10% of new products were &#8220;net new brands,&#8221; even though the pace of product introduction was about on par with the last five years. Take a look at the top food and non-food brand launches [...]]]></description>
			<content:encoded><![CDATA[<p>Yet another result of the flailing economy:  truly new brand launches are faltering while brand extensions are succeeding. </p>
<p>In 2008, <a target="_blank" href="http://www.brandweek.com/bw/content_display/news-and-features/direct/e3i0b8d80b2eaaf47708f89733ab2dfa3f1">less than 10%</a> of new products were &#8220;net new brands,&#8221; even though the pace of product introduction was about on par with the last five years. Take a look at the <a target="_blank" href="http://www.gmaonline.org/publications/gmairi/2009/March/March09.htm">top food and non-food brand launches</a> of last year:</p>
<p><a href="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/08/stephanie-fierman-2008-non-food-brands.jpg" title="stephanie-fierman-2008-non-food-brands.jpg"><img src="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/08/stephanie-fierman-2008-non-food-brands.jpg" alt="stephanie-fierman-2008-non-food-brands.jpg" style="width: 271px; height: 214px" height="208" width="259" /></a><a href="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/08/stephanie-fierman-2008-new-food-brands.jpg" title="stephanie-fierman-2008-new-food-brands.jpg"><img src="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/08/stephanie-fierman-2008-new-food-brands.jpg" alt="stephanie-fierman-2008-new-food-brands.jpg" style="width: 277px; height: 215px" height="223" width="270" /></a></p>
<p>If you remove the pharma/DTC products (which are in a psychic/regulatory/financial class all their own), all the products on these lists are extensions or reformulations.</p>
<p>In the best of times, launching a truly new product is extremely difficult and expensive.  Manufacturing, distribution, marketing - starting from scratch is daunting.  In a recession, success is even more difficult to achieve.</p>
<p>Then there&#8217;s the consumer psyche to consider: what are the monetary and non-monetary risks of trying something truly new?  Who hasn&#8217;t been curious enough about a new launch - let&#8217;s say something perishable that cannot be returned - to try it out?  But when money is scarce, the news is full of stories of imprudent spending and people are making trade-offs among the smallest of purchases, the price of &#8220;wasting&#8221; money suddenly becomes very high. <em>I will feel foolish if I buy this and don&#8217;t like it when there are existing substitutes that I know are good enough.</em></p>
<p>The other thing that&#8217;s noticeable about these lists and others is that the &#8220;<a target="_blank" href="http://www.fastcompany.com/blog/linda-tischler/design-times/best-and-worst-brand-extensions-2008">closest in</a>&#8221; extensions win: an existing brand holds a space in the consumer&#8217;s mind, a range of functionality and messaging in which that brand has credibility.  Hershey&#8217;s can launch new candies, Porsche can introduce a &#8220;wireless racing wheel&#8221; for gaming, Mr. Clean can (sort of) try out the car washing business.</p>
<p>But a $1,200 Disney Sleeping Beauty fountain pen or Kellogg&#8217;s hip-hop streetwear? Not so much.</p>
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		<title>Stephanie Fierman Likes Uniformity</title>
		<link>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-back-to-school-retailers-move-toward-uniforms.php</link>
		<comments>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-back-to-school-retailers-move-toward-uniforms.php#comments</comments>
		<pubDate>Fri, 14 Aug 2009 01:13:57 +0000</pubDate>
		<dc:creator>sfierman</dc:creator>
		
		<category><![CDATA[US economy]]></category>

		<category><![CDATA[advertising]]></category>

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		<guid isPermaLink="false">http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-back-to-school-retailers-move-toward-uniforms.php</guid>
		<description><![CDATA[A recent Crain&#8217;s New York Business article discussed what many retailers are doing to try to squeeze as much as possible out of what is expected to be a lousy back-to-school season.
One step: uniforms.
Not uniforms uniforms, but rather solid color separates - blazers, pants, polo shirts, skirts, etc. - that parents can mix and match to create [...]]]></description>
			<content:encoded><![CDATA[<p align="left">A recent <em>Crain&#8217;s New York Business</em> <a target="_blank" href="http://www.crainsnewyork.com/article/20090809/SMALLBIZ/308099987">article</a> discussed what many retailers are doing to try to squeeze as much as possible out of what is expected to be a lousy back-to-school season.</p>
<p>One step: uniforms.<img src="http://www.keepschoolssafe.org/wp-content/uploads/2008/07/uniformschool.gif" style="width: 138px; height: 153px" align="right" height="181" width="171" /></p>
<p>Not <em>uniforms</em> uniforms, but rather solid color separates - blazers, pants, polo shirts, skirts, etc. - that parents can mix and match to create multiple outfits for kids age 5-11ish. At stores like J.C. Penney, Target and Children&#8217;s Place (even Macy&#8217;s&#8230;) each piece is priced around $10 or less.  As uniform sales in these stores have increased while sales of children&#8217;s apparel overall have been falling for the last two years, this is a step that is likely to help these stores hold onto customers who are trying to get through the recession.</p>
<p>But one thing: please think hard before &#8220;putting a small section in and [literally] calling it uniform&#8221; in otherwise non-uniform retail locations.  Few parents (or children, for that matter) will assign positive connotations to the word itself&#8230; and it&#8217;s not all that great in quickly communicating benefits, either.  &#8220;Budget smart&#8221;-like phrases may be a better way to go. </p>
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		<title>Stephanie Fierman Lies For Tappening</title>
		<link>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-tappening-lying-in-advertising-campaign.php</link>
		<comments>http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-tappening-lying-in-advertising-campaign.php#comments</comments>
		<pubDate>Wed, 29 Jul 2009 23:01:37 +0000</pubDate>
		<dc:creator>sfierman</dc:creator>
		
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		<description><![CDATA[Well, my Tappening idols - Mark DiMassimo and Eric Yaverbaum - are back with a new campaign that got a big write-up in The New York Times yesterday.  Boo-yah!
As you may know, Tappening is a grass-roots effort DiMassimo and Yaverbaum started together as a laboratory for a social world marketing experiment focused on the negatives associated [...]]]></description>
			<content:encoded><![CDATA[<p>Well, my Tappening idols - <a target="_blank" href="http://www.digobrands.com">Mark DiMassimo</a> and <a target="_blank" href="http://www.twitter.com/realyaverbaum">Eric Yaverbaum</a> - are back with a new campaign that got a big <a target="_blank" href="http://www.nytimes.com/2009/07/29/business/media/29adco.html?scp=1&amp;sq=tappening&amp;st=cse">write-up</a> in <em>The New York Times</em> yesterday.  <em>Boo-yah!</em></p>
<p>As you may know, <a target="_blank" href="http://www.tappening.com">Tappening</a> is a grass-roots effort DiMassimo and Yaverbaum started together as a laboratory for a social world marketing experiment focused on the negatives associated with bottled water (which - outside of convenience - turns out to be pretty much <a target="_blank" href="https://www.tappening.com/Why_Not_Bottled_Water">everything</a> <em>about</em> bottled water).  I first <a target="_blank" href="http://stephaniefierman.com/stephanie-fierman-is-tappening-are-you.php">interviewed</a> them nearly two years ago about the initiative and <a target="_blank" href="http://www.stephaniefiermanmarketingdaily.com/stephanie-fierman-tappening-an-enormous-success.php">covered</a> their first ad campaign back in March of this year.  To date, Tappening has sold about $5 million worth of re-usable BPA-free plastic and stainless steel <a target="_blank" href="https://www.tappening.com/Order_Tappening_Bottle">bottles</a>, much of which is plowed back into the effort.</p>
<p>The team&#8217;s second campaign <a target="_blank" href="http://adweek.blogs.com/adfreak/2009/07/bottled-water-is-the-most-evil-thing-on-earth.html">turns up the heat</a>.  &#8220;Lying in Advertising&#8221; includes several treatments featuring such claims as &#8220;Bottled water causes blindness in puppies&#8221; and &#8220;Bottled water is the primary cause of Restless Leg Syndrome.&#8221; If you cannot see the posters below, click <a target="_blank" href="http://www.startalie.com">HERE</a> and check out the bottom of the page.</p>
<p><a href="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/07/restless-leg.jpg" title="restless-leg.jpg"><img src="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/07/restless-leg.thumbnail.jpg" alt="restless-leg.jpg" /></a>   <a href="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/07/polar-bears.jpg" title="polar-bears.jpg"><img src="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/07/polar-bears.thumbnail.jpg" alt="polar-bears.jpg" /></a>   <a href="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/07/puppies.jpg" title="puppies.jpg"><img src="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/07/puppies.thumbnail.jpg" alt="puppies.jpg" /></a>   <a href="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/07/add2.jpg" title="add2.jpg"><img src="http://www.stephaniefiermanmarketingdaily.com/wp-content/uploads/2009/07/add2.thumbnail.jpg" alt="add2.jpg" /></a></p>
<p>The new campaign has a dedicated website at <a href="http://www.startalie.com/">www.startalie.com</a> from which you can easily &#8221;spread&#8221; your lie about bottled water via email, Digg, Twitter and Facebook (a nice touch).  My first contribution was &#8220;Ben Bernanke says that bottled water caused the global recession.&#8221;</p>
<p>Hey, it could happen&#8230;</p>
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