Streetsmartprof

Life Lessons I Didn’t Learn in College

John Kratz — Fri, 20 Sep 2024 19:31:00 +0000

I believe people are best convinced by reasons they themselves discover. Influencing and inspiring others begins with facilitating this self-discovery in others. I serve people by filling the “knowledge” gap between what they teach you in business school and what my students call the “real world.” I employ “streetsmart” lessons learned from having fought and …

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Top Reasons Salespeople Loose

John Kratz — Fri, 20 Sep 2024 18:32:25 +0000

Good article for my former “quota carrying” students. I’d like to add another reason why salespeople lose business: being so self-absorbed in your company’s sales process that you fail to make a human connection with the person sitting on the other side of the desk! Top Reasons Salespeople Lose Business – Harvard Business Review It’s …

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Top 5 Ways to Derail Your Career Growth

Ken Jondahl — Sat, 05 Oct 2013 13:25:38 +0000

“I had an 18-year corporate career in publishing and marketing that was highly successful on the outside, but on the inside, it was not…” “And I made a great number of huge mistakes. I did some important things right too, but my missteps were legendary (at least in my own mind).” “When I look back …

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Why CEOs Must Become Customer-Experience Evangelists

Ken Jondahl — Thu, 26 Sep 2013 15:13:24 +0000

“…classic business school thinking always told us that when your customer-satisfaction numbers hit 95 percent or even 98 percent, it’s a waste of money to try to push beyond that because some customers are just grumpy and implacable by nature and you can’t do a thing about that. So move on, we were told.” “And …

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Advance Your Career Growth at a Startup – 4 Ideas How

Ken Jondahl — Thu, 26 Sep 2013 12:54:34 +0000

“One of the things people love about working at small startups is the flat management structure.” “Instead of presenting your ideas to your manager’s manager… you can focus on simply executing them.” “But even in this type of environment, a year or so after you’ve gotten a job you love, you might be looking for …

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Leaders Help Create the Best Customer Experience – Not Bussiness Rules

Ken Jondahl — Sat, 21 Sep 2013 14:12:11 +0000

“I was once asked to run a workshop for a small group of senior executives…seeking to transform itself into a more customer-centric business.” “During a planning call with the company’s CEO, he asked me how he would know whether the workshop was a success.” “What do you mean? I asked.” “Well, he said, what will …

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Do You Have a Job Search Strategy?

Ken Jondahl — Wed, 18 Sep 2013 14:53:49 +0000

“Are you approaching your job search strategically? If you’re not sure how to answer that question or you’re shaking your head with an emphatic “no”, this post is for you. Having a job search strategy sounds like a good thing, but what does that really mean? We tend to throw around the word “strategy” a …

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For Career Growth, Plant Where You Can Bloom

Ken Jondahl — Wed, 18 Sep 2013 12:34:44 +0000

“Plant yourself where you can bloom.” “This is a lesson I learned the hard way. I wasted years of my early career waiting for validation from a few key people to do what I already knew I was made to do.” “They kept me on a string for years and I was obliged to stay …

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Tapping Into the Hidden Job Market

Ken Jondahl — Tue, 17 Sep 2013 13:14:23 +0000

“Once upon a time, the want ads were king, and job seekers could be relatively successful in finding employment by pounding the pavement based on what the want ads and job boards were offering.” “In the current workplace climate, that pavement has significantly narrowed.” “Unfortunately, many college students are unaware of the hidden job market …

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Job Seekers Interview Tip: Don’t Give Answers, Tell Stories

Ken Jondahl — Fri, 12 Jul 2013 20:55:42 +0000

“Before a big interview, most people will spend time to prepare answers for likely interview questions. This is useful and can get you prepared for the basics.” “The trouble is that the interviewer is not looking for answers that are already on your resume, they want to hear something that adds to it.” “You have …

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