RESEARCH INTEREST

Strategic Management of Information Technology
Decision Support Systems
Software Project Management
Innovative Technology Engineering
Knowledge Management
Social Information Systems
Business Intelligence

TEACHING INTEREST

Strategic Management of Information Technology
Data mining and Business Intelligence
Software Project Management
Electronic Commerce
Business Process Management
Enterprise Architecture and Infrastructure
Theory and Epistemology in Management Sciences
Research Methods (qualitative and quantitative)

EDUCATION

Ph.D. in Business Administration (Expected Graduation Date: August 2012 – GPA: 3.7)
HEC Montreal
Dissertation title: “Decision Support for Project Risk Management: A Three Essay Dissertation Proposal” (Advisor: Dr. Suzanne Rivard).  The study takes a design science approach to propose a theory of a decision support system (DSS) for project risk management. The design of the DSS aims at addressing the interrelations between factors contributing to project risk.  An attempt is made to synthesize the literature pertaining to project risk and risk management into artifacts to be used in the implementation of the DSS.

M.Sc. in Computer Science (June 2002)
Concordia University
Research Project Title: “Solving ordinary differential equations application and performance” (Advisor: Dr. Peter Grogono).  The purpose of the research project is to study performance of mathematical operations in software applications. Solving ordinary differential equations (ODE) is the main target to accomplish. Previous work in this field was done but there have not been intensive efforts to optimize performance.  The research aims on designing an application that can solve general differential equations using certain algorithms (ODE solvers) and developing the system in different languages in order to find the best solution that maximizes the application’s performance.  The outcome of the research is a framework for mathematical applications, a useful system that solves ordinary differential equations, and a performance study of the application.

Bachelor in Computer Science (June 1996)
Lebanese American University

AWARDS

• Research reviewer of the year award at the ICIS conference (2007) for IT Project Management SIG.
• Participant in the “Doctoral Students Consortium, Americas Conference on Information Systems,” Peru, Lima 2010, by invitation.
• Recipient of the 12,000$ Jean-Louis Mercier’s bourse d’excellence (HEC, 2010).
• distinguished course evaluation reviews (~ 3.5/4.0)
• Teacher of the year at Hariri High School II (1998).

TEACHING
HEC (Montreal) - Summer 2011 – Fall 2011
- Course Developer and Lecturer (Course# 30-702-10 : Gestion de projets : applications en développement logiciels)
- Algorithmique et programmation en gestion (course #: 2-750-04),
- MBA workshop (course #: 50-058-05)

HEC (Montreal) – Summer 2009 and Summer 2010
- Course Lecturer | Bachelor Level (Course #: 2-708-04: IT in Organizations)

NSB Group – A subsidiary of Epicor Software (Montreal)2003-2005
- Instructor and Curriculum Designer

Hariri High School II (Lebanon)1998
- Computer science teacher

PROFESSIONAL EXPERIENCE
- Director of Software Development and Architecture – ISACSOFT 2009
- IT Project Manager – EPICOR 2003-2008
- Senior Software Developer and System Architect – NSB GROUP 2000-2003

Research Interests:

New Product Development;
Innovation Management;
Business-to-Business Marketing;
Channel Marketing;
Marketing of the Arts.

Restuccia_CV_May2011

Education

2007–[2012]   Ph.D. in Administration (Marketing) – HEC Montréal

2005- 2007   Master of Science (Marketing) - HEC Montréal

2001- 2004   Bachelor of Economics and Management for Arts, Culture and Communication – «Luigi Bocconi» University -Milano (Italy)

Journal Publication Projects

The Impact of Cigarette Tax Reduction on Consumption Behavior: Short-And Long-Term Empirical Evidence from Canada, Jean-François Ouellet, Mariachiara Restuccia, Alexandre Tellier, and Caroline Lacroix (working paper available at: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1611822 )

Larger than Launch? An Exploratory Investigation of the Role of Distribution Intermediaries during Launch Activities (Dissertation-based paper, Essay 1), co-authored with Jean-François Ouellet and Ulrike de Brentani

Relationship Life Cycle and Cooperation between Distribution Intermediaries-Producers in the NPD Process (Dissertation-based paper, Essay2), co-authored with Jean-François Ouellet and Ulrike de Brentani

Solve to Keep or Keep to Solve? (Dissertation-based paper, Essay3), co-authored with Jean-François Ouellet and Ulrike de Brentani

Conference Publications and Presentations

Restuccia, Mariachiara, Ulrike de Brentani and Jean-François Ouellet (2011), Larger than Launch? Preliminary Results from an Empirical Investigation of the Role of External Distributors during New Product Launch Activities, 40^th European Marketing Academy Conference (Lubjana, Slovenia), Refereed Conference Proceedings

Restuccia, Mariachiara, Renaud Legoux, Sylvain Sénécal and Vincent Liviau (2009), Trust Trumps Expertise: An Empirical Investigation of Divergent Advice for Movie Recommendations, 2009 International Conference on Arts and Cultural Management (Dallas, TX), Refereed Conference Proceedings

Restuccia, Mariachiara and Ulrike de Brentani (2009), New Product Development Process and Strategic Profiles: Insights from the Artistic Sector , 28^th European Marketing Academy Conference (Nantes, France), Refereed Conference Proceedings

Restuccia, Mariachiara and Pierre Balloffet (2009), Festivals et Cités, Destins et Identités Croisées , Atelier de travail Marketing non –marchant : Nouvelles perspectives de l’Université Laval (Québec, Canada), Best Paper Award

Restuccia, Mariachiara and Pierre Balloffet (2007), The Contribution of Arts Festivals to City Brands: A Comparative Case Study on Small and Medium-sized Cities, 2007 International Conference on Arts and Cultural Management (Valencia, Spain), Refereed Conference Proceedings

Ph.D. Conferences

Interorganizational Relationships and the New Product Development Process: Which Role for Distribution Intermediaries? ISBM 2010 PhD Camp, 11-12 August 2010, Harvard Business School, Cambridge (MA, USA)

Interorganizational Relationships and the New Product Development Process: Which Role for Distribution Intermediaries? Presentation at EMAC 2010- 23^rd Doctoral Colloquium, May 30^th-June 1^st , 2010, Copenhagen Business School (Denmark)

Value Co-Creation Orientation: Conceptualization, Measurement and Impact on Firm Performance, 2009 Naples Forum on Services: Service-Dominant Logic, Service Science, and Network Theory – Doctoral Workshop, June 16-19, 2009, University of Naples “Federico II” and University of Cassino (Italy)

Case Studies and Bibliographies

Ouellet, Jean-François and Mariachiara Restuccia, “SMC Brazil : Developing Solutions for Difficult Times” (Case and teaching notes, to be submitted to Emerald Emerging Markets Case Studies)

Ouellet, Jean-François, Mariachiara Restuccia and Yannick St-James, “Fast Fashion at Zara” (Case and teaching notes, to be submitted to Centre de cas HEC Montréal )

Ouellet, Jean-François and Mariachiara Restuccia, “Étendre Rosebeef, Goudron Sauvage, Winchire Wacheur et Sang Frais : le défi de la marque Sloche” (Case and teaching notes, to be submitted to Centre de cas HEC Montréal)

Georgie, Vincent and Mariachiara Restuccia (2010), Marketing des arts et de la culture : Une bibliographie analytique et sélective / Marketing Culture and the Arts: An annotated and selected bibliography, under the supervision of F. Colbert, Carmelle and Remi-Marcoux Chair in Arts Management (available at http://www.gestiondesarts.com/index.php?id=45 )

Reviewing Activity

International Journal of Arts Management

European Marketing Academy Conference

Teaching Experience

3-105-95 Gestion dans le contexte des entreprises artistiques

2-100-00 Marketing

Professional Experience

Assistant to the B.B.A. Academic Director

Research Assistant

• Professor Jean-François Ouellet, HEC Montréal
• Carmelle and Remi Marcoux Chair in Arts Management, HEC Montréal

Consultant, Maîtrise Conseil, HEC Montréal

Awards and Scholarships

• NPD-Innovation 2011 Doctoral Consortium Fellow (hosted by the Product Development Management Association and the University of Illinois at Chicago)
• EMAC 2010 Doctoral Consortium Fellow, Copenhagen Business School
• Best Paper Award : Festivals et Cités, Destins et Identités Croisées , Atelier de travail Marketing non –marchant : Nouvelles perspectives de l’Université Laval (Québec, Canada)
• School runner-up for FQRNT “Programme de bourse d’excellence pour Étudiants Étrangers” (2008)
• Manulife Doctoral Excellence Scholarship (2008)
• Henry Laureys Doctoral Excellence Scholarship (2008)
• Admission Scholarship for Ph.D. Program (2007)
• Admission Scholarship for M.Sc. Program (2005)

Computer Skills

Operating Systems              Windows, Mac OS X

Microsoft Office                    Word, Excel, Power Point, Access

Data Analysis                         SPSS, SAS, Lisrel, Atlas TI

Languages

French, English, Italian, Portuguese

cedric.okou@hec.ca ; Tel: +1 514 240 7347

RESEARCH INTERESTS

I am currently a Ph.D. candidate in Finance at HEC Montreal. My research interests include Asset Pricing, Financial Econometrics, Portfolio Management, Estimation Risk, Model Uncertainty and Financial Engineering. Specifically, I investigate long-run risk-return trade-offs estimation as well as implied strategic asset allocation.

EDUCATION

Ph.D. in Finance – HEC Montreal Fall 2007 – Spring 2012 (Expected)
Supervisor : Eric Jacquier
Thesis : Long-Run Risk-Return Trade-Offs And Strategic Asset Allocation
Visiting Ph.D. student : Bank of Canada June 2010 – September 2010
- Credit spreads decomposition in default and liquidity components
- State Space term structure models for inflation and monetary policy using Particle Learning method: Sequential Monte Carlo Resample-Propagate procedure where state variables are filtered along with parameter learning

MSc. Mathematical and Computational Finance – Université de Montréal 2005 – 2007
Supervisor : Yoshua Bengio
Essay : Price Models and VaR Assessment on Energy Market

Bachelor in Statistics – ENEA (Department of Statistics and Demography)  2001 – 2005

TEACHING

HEC Montreal – Departement of Finance
Lecturer : Quantitatives Methods in Finance II (Graduate – Winter 2011)
Lecturer : Introduction to Finance (MSc/PhD – Fall 2010 to Fall 2011)

HEC Montréal – Department of Management Sciences
Lecturer: Probabilistic and Stochastic Models for Management (Bachelor/MSc – Fall 2009)
Teaching Assistant : Stochastic Calculus (PhD – Fall 2009); Statistics (Bachelor/MBA – Fall 2008); Financial Mathematics (Bachelor – Fall 2008, 2009)

WORKING PAPERS

1. Segregating Continuous Volatility from Jumps in Long-Run Risk Return Trade-Offs (job market paper)

We provide a multi-horizon characterization of the strength of the relationship between market realized variance components, namely continuous volatility and jump, and future market excess return. Building on quadratic variation theory, we find that continuous volatility is a key driver of medium/long-run risk-return trade-offs while jumps lack predictive power to explaining the time variation in medium/long-term excess return. We use inference methods that are robust to persistent predictor in a multi-horizon setup. Specifically, we show that rescaled versions of the usual test statistics converge to non-degenerate distributions in our local-to-unity framework. This study yields evidence supporting a proportional risk-return linkage when jumps are extracted from the quadratic variation activity.

2. Horizon effect in The Term Structure of Long-Run Risk Return Trade-Offs

We investigate the horizon effect in the long-run predictive relationship between market excess return and historical market variance. To this end, we derive the asymptotic joint distribution of the term structure of risk-return trade-offs and its corresponding covariance matrix. After accounting for short- and long-memory persistence in the market variance dynamics, we test whether the term structure of risk-return trade-offs is flat across horizons. We fail to obtain statistical evidence against the equality between slope coefficients from constrained risk-return regressions estimated at different horizons. Then, we propose a smoothed cross-horizon estimate for the trade-off intensity at the market level. Our findings bring additional insight into the estimation of the Intertemporal Capital Asset Pricing Model (ICAPM) coined by Merton (1973).

3. Strategic Asset Allocation Under Risk-Return Trade-Offs (in progress)

We explore how unveiling risk-return trade-offs at the monthly frequency translates into long term optimal portfolio mix. Therefore, we look at a Bayesian investor’s long-run optimal asset allocation when he is unaware of estimation risk and when he accounts for it. For an investor who believes in returns i.i.d.-ness, our findings match the results previously reported by Barberis (2000). However, when the investor agrees with returns forecastability where the conditioning information set is built upon past market variance, the optimal portfolio design is quite different from the outcome reported for dividend price ratio as returns’ predictor. Certainty equivalent utility loss for the regression-based model also provides useful insights into misspecification risk.

CONFERENCE TALKS

Financial Management Association Meeting, Denver, USA, October 2011.
Northern Finance Association Meeting, Vancouver, September 2011.
17^th Annual Conference on Computing in Economics and Finance, San Francisco, USA, June 2011.
North American Summer Meeting of the Econometric Society, St. Louis, USA, June 2011.
45^th Annual Conference of the Canadian Economics Association, Ottawa, June 2011.
7^th CIREQ Ph.D. Students’ Conference, Montreal, June 2011.
44^th Canadian Economics Association Conference, Quebec City, May 2010.
CORS/MITACS Annual Conference, Edmonton, May 2010.
Mathematical Finance Days, Montreal, May 2010.

WORK EXPERIENCE

Research assistant for professor Georges Dionne: revision team member for “A Reduced Form Model of Default Spreads with Markov Switching Macroeconomic Factors”, Forthcoming in Journal of Banking and Finance 2011

Market Risk Analyst at Brookfield Renewable Power May 2006 – August 2007

Intern at the Central Bank of West African States March 2005 – June 2005

DISTINCTIONS AND FELLOWSHIPS

• Young Economist Fellowship for the Lindau Nobel-Prize Laureates Meeting – Bank of Canada / AKB Foundation 2011
• Doctoral Fellowship, Professorship in Derivative Securities from HEC Montreal 2011
• Canada Research Chair in Risk Management Doctoral Fellowship 2010 – 2011
• Qualité – Accélération Doctoral Fellowship from HEC Montreal 2010
• Jean Turmel (IFM2) Doctoral Fellowship for Excellence 2009 – 2011
• Natural Sciences and Engineering Research Council of Canada Doctoral Fellowship 2009 – 2011
• Henry Laureys Doctoral Fellowship for Excellence from HEC Montreal 2008 – 2009
• Inter-university Center on Risk, Economic Policies and Employment Doctoral Fellowship 2008 – 2009
• Institut de Finance Mathématique de Montréal Doctoral Fellowship 2008 – 2011
• VIP Doctoral Fellowship for Excellence from HEC Montreal 2008
• Doctoral Fellowship from the Ph.D. recruitment program of H.E.C. Montreal 2007
• Doctoral Fellowship from the Ph.D. recruitment program of Université de Montréal 2007
• Agence Universitaire de la Francophonie MSc. Fellowship 2005
• European Development Fund / COMSTAT Program 2001 – 2005

BIOGRAPHY…………………………………….

Luc Bres entered the Montreal universities joint Ph.D. program in January 2008 at HEC. He holds a top ten European Master in Management from Audencia Nantes in France. Previously he worked 2 years as a financial analyst in Germany and France for Hewlett-Packard, and as a consultant in several countries. He also holds a Research Master from Laval University, where he studied sociology and organizational theory. Within one year he had completed his Master thesis, and this experience deeply transformed him. One central question in Luc’s train of thought is the possibility of establishing common rules in a post-modern society, in an intentional and reflexive manner. In his Master thesis he studied the organization as a peculiar phenomenon of the postmodernity. His interests naturally lead him to the questions of sustainability and social responsibility.

He now shares his time between teaching, researching and consulting. He has designed and taught the introductory course in HEC’s graduate program on sustainable development and various other courses related to CSR and sustainable development. His Ph.D. research is focused on ISO 26000, a new type of standard that takes on the challenge of defining international common rules on Corporate Sustainable Development. Over the past few years he has performed several contracts within big and small organizations to reflect on their social and environmental strategy.

Bilingual: French-English

EDUCATION

SPECIFIC SKILLS

TEACHING EXPERIENCES

Teaching:

• Enjeux contemporains, capitalisme et responsabilité sociale de l’entreprise, MBA HEC Montréal – Fall 2011
• Développement durable et gestion environnementale, Bacc. in Administration HEC Montréal – Fall 2011 (jointly with Paul Lanoie)
• Développement durable, politiques environnementales et gestion, D.E.S.S. in Management HEC Montréal, Montréal – Winter 2011 (jointly with Paul Lanoie)
• Gestion environnementale dans l’entreprise et développement durable, introductory course in DESS on sustainable management HEC Montréal, Montréal – Fall 2009/2010
• La responsabilité sociale des entreprises et l’environnement. Center for International Studies and Researches (CERIUM) Summer Schools, Montréal – Summer 2010
• Le concept du commerce durable en Amérique latine. . Center for International Studies and Researches (CERIUM) Summer Schools, Montreal – Summer 2010
• La responsabilité sociale des entreprises et l’environnement. Center for International Studies and Researches (CERIUM) Summer Schools, Montréal – Summer 2010
• Le concept du commerce durable en Amérique latine. . Center for International Studies and Researches (CERIUM) Summer Schools, Montreal – Summer 2010

Course design :

• Enjeux contemporains, capitalisme et responsabilité sociale de l’entreprise, MBA HEC Montréal, Summer 2011
• Développement durable, politiques environnementales et gestion, Winter 2011 (only the second half of the course on management)
• La responsabilité sociale des entreprises et l’environnement, Summer 2010
• Le concept du commerce durable en Amérique latine, Summer 2010
• Gestion environnementale dans l’entreprise et développement durable, Summer 2009

PUBLICATIONS

• Revised & Resubmit : Brès, L., Dionne, G., Ménard, I., & Raufflet, E. 2011. Mouvement syndical et environnement. Économie et Solidarité.
• Accepted with minor modifications: Brès, L. 2011. La société des Rapanuis : la durabilité des civilisations humaines. International Journal of Case Studies in Management.
• Brès, L., & Raufflet, E. 2011. Power and Institution in Global Standardization: the Role and the Importance of Ambiguity in Institutionalizing New Standards of OSR. Journal for Business, Economics & Ethics, 12(1).
• Turcotte, M.-F., Hanquez, M., Allard, M.-C., & Brès, L. 2010. « ISO 26000 : derrière le consensus, les traces de représentations multiples ». dans M. Capron, F. Quairel-Lanoizelée, & M.-F. Turcotte (Eds.), ISO 26000 : une norme « hors norme » . Paris: Economica.
• Bres, L., Raufflet, E. et Fillion, J. décembre 2008, « Entrepreneuriat et Développement durable » Cahier de la chaire de d’entrepreneuriat Rogers – J.-A.-Bombardier (Réf. : 2011-05)
• Brès, L. 2010. « la responsabilité sociétale des entreprises (RSE) du XXIe siècle, vers un management renouvelé ? », bulletin de l’association des MBA du Québec, 28(2).
• Hanquez, M., L. Brès, L. et M. C. Allard. 2010. « ISO 26 000 : L’émergence d’une perspective québécoise – Compte rendu de la Journée de commentaires sur le Projet de norme ISO 26000 – Lignes directrices sur la responsabilité sociétale », Montréal : Network for Business Sustainability.
• Brès, L. 2009. « Quel sera le futur de la normalisation ? », Oeconomia Humana, 10(7)
• Brès, L. et G. Dionne. 2009. « Mouvement syndical et environnement – L’environnement au cœur des préoccupations syndicales », Research Paper CSN & HEC  Montréal, 2009.
• Chapitre en cours : John Rawls, la justice comme équité article accepté à paraître dans l’ouvrage collectif Faîtes de bonnes affaires sous la direction de Thierry Pauchant
• Mémoire de maîtrise : Bres, L. 2007. L’organisation : un essai de définition. Laval, Québec.

PAPER PRESENTED AT REFEREED CONFERENCES

• Brès, L. 2011. Power and Institutions in Global Standardization, European Group of Organizational Studies. Gothenburg.
• Brès, L., Raufflet, E., & Filions, L. J. 2011. Développement Durable et Entrepreneuriat, Association des sciences administratives du Canada. Montréal: Preceedings.
• Brès, L. 2011. L’importance de l’ambiguité dans les processus d’institutionnalisation, Association francophone pour le savoir. Sherbrooke.
• Brès, L., Academy of Management, august 2010, Montréal, Québec. ISO 26000 a platform to enable individual spontaneous propensity towards institution building. AOM symposion
• Brès, L., Transatlantic Doctoral Academy workshop on standardization, June 2010, Berlin, Germany. Theoretical Insights from Neo-institutionalism for Understanding the ISO 26000 elaboration process.
• Brès, L., et Dionne, G.  Association Francophone pour le savoir, may 2010, Montréal. Mouvement Syndical et environnement. CIRIEC colloquium
• Bres, L., E. Raufflet, Administrative Sciences Association of Canada (ASAC), June 2009, Niagara Falls, Ontario. L’importance des plates-formes de négociation dans la construction des normes : ISO 26000 et les normes de RSE.
• Bres, L., ASAC, June 2009, Niagara Falls, Ontario. La face irrationnelle de la stratégie, un regard a travers les Grands Classiques de la pensée managériale.
• Bres, L., E. Raufflet, Conférence Étudiante de Recherche en Gestion, April 2009, Montréal, Québec. Les Plates-Formes de négociation et le paradoxe de l’action encastrée : Le cas ISO 26000, et la construction de normes de RSE.
  Bres, L., Ivey PhD Sustainability Academy 2008, September 2008, London, Ontario. Ideologies underlying the ISO 2600 elaborattion process. Séminaire doctorale.
• Brès, L., Academy of Management, august 2010, Montréal, Québec. ISO 26000 a platform to enable individual spontaneous propensity towards institution building. AOM symposion
• Brès, L., Transatlantic Doctoral Academy workshop on standardization, June 2010, Berlin, Germany. Theoretical Insights from Neo-institutionalism for Understanding the ISO 26000 elaboration process.
• Brès, L., et Dionne, G. Association Francophone pour le savoir, may 2010, Montréal. Mouvement Syndical et environnement. CIRIEC colloquium
• Bres, L., E. Raufflet, Administrative Sciences Association of Canada (ASAC), June 2009, Niagara Falls, Ontario. L’importance des plates-formes de négociation dans la construction des normes : ISO 26000 et les normes de RSE.
• Bres, L., ASAC, June 2009, Niagara Falls, Ontario. La face irrationnelle de la stratégie, un regard a travers les Grands Classiques de la pensée managériale.
• Bres, L., E. Raufflet, Conférence Étudiante de Recherche en Gestion, April 2009, Montréal, Québec. Les Plates-Formes de négociation et le paradoxe de l’action encastrée : Le cas ISO 26000, et la construction de normes de RSE.
• Bres, L., Ivey PhD Sustainability Academy 2008, September 2008, London, Ontario. Ideologies underlying the ISO 2600 elaborattion process. Séminaire doctorale.

PAPER PRESENTED AT NON REFEREED CONFERENCES

• Brès, L. 2011. The Role and Importance of Ambiguity in Institutionalizing New Standards of Organizational Social Responsibility: The Case of ISO 26 000, Unpacking Sustainability Metrics: On the Social Construction and Social Uses of Sustainability/Social Responsibility Standards and Metrics. Montréal.

PARTICIPATION IN THE ACADEMIC LIFES

Political involvement:

• Student representative at Provincial level (Qc) to the Centre de recherche sur les innovations sociales (CRISES), June 2010 reconducted 2011

Research group coordinator:

• GRIDD-HEC : groupe de recherche interdisciplinaire en développement durable, 2010, 2011
• CRISES-HEC : centre de recherche sur les innovations sociales, 2010, 2011

Co-organizer of a doctoral symposium for the Academy of Management:

• Anke, A., Berger, S., Brès, l., Hajar, F.-S., Good, J., Gullo, K., Ruthairat, P., Catalin, R., Soderstrom, S. B. et Paschall, M., Academy of Management, august 2010, Montreal, Québec. One Doctoral Consortium. AOM Doctoral Consortium

Reviewer:

• Organization Studies
• Academy of Management 2011 division Organization, Social Issues in Management (SIM), Montréal, hiver 2010
• Academy of Management – Organization, Nature and Environment (ONE) &  Social Issues in Management (SIM) divisions, Montréal, winter 2010
• ERAM – track : Corporate Social Responsibility, winter 2009
• ASAC 2009 – track : Organizational theory & Corporate Social Responsibility, winter 2009
• VII Dark Side of Business Case Competition, Montrel, winter 2008

PRIZES AND AWARDS

• 2011    Social Sciences and Humanities Research Council of Canada : doctoral scholarship
• 2011    Fonds québécois de recherche sur la société et la culture : doctoral candidature ranked 1st in its field in the Province
• 2010    Best student communication CIRIEC-ACFAS 2010
• 2010    Research scholarship from the Canadian Center for German and European Studies (CCGES)
• 2010    Doctoral Excellence Sholarship « 21^e siècle », HEC Montréal
• 2010    Award for completion of the thesis proposal in less than 3 years, HEC Montreal
• 2009    Best paper Award in Management, Conférence Étudiante de Recherche en Gestion (CERG), HEC Montréal
• 2008 Admission scholarship, HEC Montreall
• 2008 Doctoral Excellence Scholarship. HEC Montréal
• 2007 Award for completion of a master thesis in less than 24 months
• 2006 Admission scholarship, Laval University
• 2004      Master scholarship for abroad studies, Rhône-Âlpes (France) region council

OUTREACH

• Dynargie’s Summer University, conference toward CSR prior to Martin Hirsch intervention, Summer 2011
• Francoeur, L.-G.,  « Les syndicats poussent de plus en plus les entreprises à prendre le virage vert », Le devoir 13/10/2009 : p. a3
• Proulx, D., « Regarder ailleurs, et trouver son identité environnementale », Perspectives Octobre 2009 : p. 17
• Compte rendu de la journée ISO 26000, Québec, Mai 2009

EXTRA-CURRICULAR ACTIVITIES

• Leading actor at the ITI, an improvisation theatre league for the integration of non francophones in Montréal using improvisation, 2008
• Produced, directed, and animated “Hexagone”, a weekly show about French-music on the 2nd biggest student radio in Canada, Chyz radio 2005-2006
• Cultural chronicler, Chyz radio 2005-2006
• Vice-President of the « J.T. », an association in charge of the media cover at Audencia, Nantes Graduate School of Management, 2002
• Treasurer of the « 4LTrophy car race», an association aims at taking part in a long-distance fund-raiser in Morocco, 2002
• Judo: 10 years of competition, black-belt, 1985-2006

Research Interests:
. Consumer Behavior and Internet Marketing: Online contribution (UGC) in the social Web (2.0)

. E-commerce service quality: Web site performance, Interactive systems Usability, Computer-Human Interaction applied to E-commerce contexts

Thesis title: “The influence of social functionalities on consumers’ intention to contribute online. Thesis work under the joint supervision of Dr Sylvain Sénécal (HEC Montréal, QC) and Dr Aude Dufresne (University of Montreal, QC)

M.Sc. Communication, University of Montreal, 2000: IT/New Media concentration.
“The usefulness, usability, and utilization of Atelier FX v.8 software for taking notes“. Master’s Thesis written in French.

B.A. (First Class Honours), McGill University, 1992. Film and communication concentration.

Teaching Experience (HEC Montréal, lecturer): Electronic Marketing 4-170-00 (Graduate) and Web site Conception 30-771-01 (Undergraduate). Courses taught in French.

Professionnal Blog (posts in French and English): Ergonomia.ca

BOOK CHAPTERS

• Prom Tep, S. & Dufresne, A. (Forthcoming 2010). “Beyond Usability: Ordering e-Service Quality Factors”. Chapter 7 in Advances in Ergonomics Modeling & Usability Evaluation, Halimahtun Khalid, Alan Hedge, Tareq Ahram (eds.), . Taylor & Francis Group: CRC Press
• Bourdeau, J., Dufresne, A., Prom Tep, S., Turcotte, S. (2005). “Test et validation des environnements de télé-apprentissage”. In Innovations et tendances en technologies de formation et d’apprentissage, S. Pierre (ed.), Presses Internationales Polytechnique/Polytechnic International Press, pp.479-497.

PEER REVIEWED PUBLICATIONS

• Dufresne, A., Basque, J. , Paquette, G., Leonard, M., Lundgren, K. et Prom Tep, S. (2003). « Vers un modèle générique d’assistance aux acteurs du téléapprentissage », Sciences et Techniques Éducatives, Vol. 10, 2003, 57-88.

PEER REVIEWED CONFERENCES

• Dufresne, A., Prom Tep, S., Sénécal, S. & Courtemanche, F. (2010). “Physiological Measures, eye-tracking and task analysis to track user reactions in UGC”, 7th International Conference on methods and techniques in Behavioral research: Measuring Behavior 2010, August 24-27 2010, Eindhoven, Netherlands
• Prom Tep, S. & Dufresne, A. (2010). “Au-delà de l’utilisabilité: Ordonner les composantes de la qualité de service en ligne”, 22è conférence francophone sur l’Interaction Homme-Machine(22nd French Conference on Computer-Human Interaction), Sept. 20-23 2010, Luxembourg
• Dufresne, A., Courtemanche, F. & Prom Tep, S. (2010). “Analyse des interactions en utilisant le suivi oculaire, le suivi physiologique et les structures d’actions”, 22è conférence francophone sur l’Interaction Homme-Machine (22nd French Conference on Computer-Human Interaction), Sept. 20-23 2010, Luxembourg
• Prom Tep, S. & Dufresne, A. (2010). “Beyond Usability: Ordering e-Service Quality Factors”, 3rd International Conference on Applied Human Factors and Ergonomics, July 17-20 2010, Miami, FA
• Prom tep, S., Dufresne, A., Saulnier, J. &Archambault, M. (2008). Web site Quality Evaluation Combining Eyetracking and Physiologicial Measures to Self-Reported Emotions: an Exploratory Research, 6th International Conference on methods and techniques in Behavioral research, Measuring Behavior, August 26-29 2008, Maastricht, Netherlands
• Dufresne, A. et Prom Tep, S. (2006), Exploragraph et la personnalisation des interfaces d’apprentissage, 18è conférence francophone sur l’Interaction Homme-Machine (18th French Conference on Computer-Human Interaction):IHM2006, Montréal, QC (+ conference highlights (in French))
• Dufresne, A., Basque, J., Paquette, G., Leonard, M., Lundgren-Cayrol, K., & Prom Tep, S. (2003). “Un conseiller en ingénierie pédagogique : Formalisation de l’expertise”ACFAS’2003 Conference, Rimouski, QC
• Dufresne, A., Basque, J., Paquette, G., Leonard, M., Lundgren-Cayrol, K., & Prom Tep, S. (2002). “Vers un modèle générique de système d’assistance pour le téléapprentissage”ACFAS’2002 Conference. Québec, QC

CONFERENCE PRESENTATIONS

• Prom Tep, S., Arcand, M. (2011).«Website sociability and flexibility in relation to customer online satisfaction: A research framework», DMA 2011 – Direct/Interactive Marketing research Summit, Boston, MA; Oct-1-2, 2011
• Prom Tep, S. (2010). Le test d’utilisabilité revisité: Réconcilier le corps et la raison pour mieux comprendre l’expérience de navigation en ligne”. Exploratory research presented in the context of the 78th edition of the ACFAS Conference at the following workshop: “2010: Une odyssée de l’espace virtuel ou la recherche sur les internautes et leurs avatars dans les métavers” organized by professor Benny Rigaux-Bricmont (Laval University), May 12 2010, University of Montreal, QC
• Prom Tep, S. (2009). “Feature fatigue extended to usability”, 3rd Annual Student Conference on Business Research, April 2009, HEC Montréal, QC
• Prom Tep, S. (2008). “Les tendances de la recherche en commerce électronique de 2001-2006″, , 2nd Annual Student Conference on Business Research, april 2008, HEC Montréal, QC
• Prom Tep, S. (2007) “L’efficacité d’un site Web selon les consommateurs: une question de qualité et surtout de facilité d’utilisation”, 1st Annual Student Conference on Business Research, april 2007, HEC Montréal, QC
• Bourdeau, J., Dufresne, A., Prom Tep, S. Leclercq, Y. (2005). « Une instrumentation scientifique de pointe pour l’ingénierie du téléapprentissage ». 4è Colloque DIVA (Développement, intégration et évaluation des technologies de formation et d’apprentissage), Montréal, QC

DISTINCTIONS

• AMA-Sheth Foundation Doctoral Consortium Fellow, June 2010, Fort Worth, TX
• Travel Grant from the Wharton Interactive Media Initiative/Marketing Science Institute to participate at WIMI-MSI’s conference on “The Emergence and Impact of User-Generated Content“, Dec. 10-12, 2009, Philadelphia, PA
• Best Paper Award in the Marketing track, CERG 2009, 3rd Student Conference on Business Research, SCBR, april 2009, HEC Montréal (QC)
• Graduate scholarship from Bell University labs via The Emergent Technologies Inter-University Center (CITÉ) – Dec. 2007  
• Doctoral excellence scholarship from Manulife Financial – 2007
• SSHRC Doctoral fellowship Social Sciences and Humanities research Council of Canada – 2006
• FQRSC Doctoral fellowship Fonds Québécois de Recherche sur la Société et la Culture (Government of Quebec) – concours 2006 
• HEC Montréal Ph.D. in Management Program scholarship - 2005
• FCAR Master’s degree scholarship (now FQRSC) – 1997
• COGECO Master’s degree Excellence Scholarship – 1997
• Posters” 2nd position Award, Telelearning’97 Conference
• Bachelor of Arts obtained with First-class Honours – McGill University, 1992
• McGill University’s Arts Faculty Best Honours thesis Award – Runner up 1992

SERVICE TO THE UNIVERSITY

• PhD Students representative at The Research Ethics Office (IRB) of HEC Montréal, 2008-2009

INVITED TALKS

• Prom Tep, S. (2010). Panel speaker for « Online Marketing : How far shall we go? » during the first “Belles à bloguer” blogging event, Premier RDV des blogueuses québécoises in collaboration with the Coup de Pouce Magazine (Transcontinental), December 4, 2010, CRIM, Montreal, QC
• Webcom Montreal November 2010: Speakers’ interviewsWebcom Live produced by Christian Aubry, with interviews from Jared Spool, Najoua Kooli du CEFRIO, Louise Guay et Timothy Moore (respectivement de BIXI et du BART (Bay Area Rapid Transit de San Francisco) et Nathalie Berger d’Utilisabilité Québec.
• Prom Tep, S. (2010). “Panel UX et Marketing”: Moderator. 9th International Conference on IT and Intranets: <a href=”http://www.actionti.com/intracom”>Intracom 2010</a> April 26-27 2010, Québec,
• Prom Tep, S. (2010). “Succès et échecs 2.0: Mythes et réalités locales”. Les midis numériques d’Hydro-Québec, 15 avril 2010
• Prom Tep, S. (2009).”Outils web 2.0 en contexte d’affaires”. Invited talk for the Réseau Métiq, affiliated group of the Réseau Action-TI, Feb. 12, 2010, Marriott Springhill Hotel, Montreal, QC
• Prom Tep, S. & Saulnier, J. (2009). «L’évaluation de la qualité d’un site Web en combinant la poursuite oculaire, la réponse physiologique et l’expression spontanée des émotions ressenties», Presentation at theWorld Usability Day 2009 in Montreal, QC, Nov. 12, 2009
• Prom Tep, S. (2009). “Qu’est-ce que le Web 2.0?” Presentation to Hydro-Québec’s Communication Department Employees, June 2009
• Prom Tep, S. (2009).“Networker au doctorat” (Networking during your PhD Studies), HEC Montreal Graduate Students’ Association, May 2009 (
• Sénécal, S & Prom Tep, S. (2008). “Mieux connaître le consommateur en ligne” (Knowing Your Online Consumer Better). Infopresse Conference Series: Journée Infopresse: Marketing des produits financiers (The marketing of financial products)
• Prom Tep, S. (2008) Web 2.0 et CGU : Quand le consommateur est contenu” Web 2.0 and UGC: When the User is the Content, RBC Financial Group Ecommerce Chair, Feb. 2008
• Prom Tep, S. (2008). “The Ethics of Research”: Roundtable Moderator, 2nd Student Conference on Business Research, April 2008, HEC Montréal, QC
• LeRouzic, S. &amp; Prom Tep, S. (2007).“Séniors et Internet”, Intracom 2008: 8th International Conference on IT and Intranets, Nov. 2008, Quebec, QC
• Prom Tep, S. (2007/2006) L’ergonomie a-t-elle toujours la cote? (Is Usability still Worth Investing?), presented at Lotto-Québec Lunch Hour Conference Series for the employees, May 2007 and at the Intracom Express Conference organized by the API (Intranet Professionals Association Nov. 2006
• Prom Tep, S. (2006/2005) ““Les interfaces ont-elles des émotions?” (How can System Interfaces be Emotional?) Presented at Intracom 2006 in Paris, France (April 2006) and Intracom 2005: 5th International Conference on IT and Intranets Québec, QC, Nov. 2005

MEDIA INTERVENTIONS

• Interviewed on Marketing and Usability: Complementarity or convergence?” by Guillaume Gronier for the FLUPA activities organized around the Luxembourg World Usability Day 2009
• Interviewed by journalistMichel Dumais on World Usability day 2009 in Quebec – for the CIBL Radio show<a href="http://www.citoyennumerique.com/ee/">Citoyen Numérique, Nov. 5th 2009
• Direction Informatique Online Magazine: Writing contribution to the collective article: “Les zones de la vie privée” edited by Patrice-Guy Martin, Oct. 13th, 2009
• Webcom live 2009: Interviews for the 7th edition of the Webcom International conference in Montreal, QC. Interviewees: Caroline Allard, Carl Charest, François Gaumond, Gabe McIntyre, Najoua Kooli, Nov. 2009.
• “Le Point Ergonomique” : Monthly written chronicle to explain interface guidelines for the E-Commerce Institute and the Ministry of Industry and Commerce – January through Sept. 2003

PROFESSIONAL MEMBERSHIP

• Usability Professional Association
• Utilisabilité Québec (local Quebec Chapter, Executive board and founding member)
• American Marketing Association
• Association des Professionnels de la Communication et du Marketing (AMA Quebec local Chapter)

- APCM’s Blog contributor

RELEVANT WORK EXPERIENCE: CONSULTING AND TRAINING ACTIVITIES

• 2008-Today: Partnerships Co-Director, RBC Financial Group Chair of E-Commerce, HEC Montréal, QC
• 2001-Today: Cognitive Engineering and Usability Freelance Consultant (Clients: Cirque du Soleil, Canadian Broadcast Corporation, Astral Media, Accovia, Equipe Spectra, and others)
• 1999-2001: User Experience Designer, Netgraphe Inc., Montreal, QC
• 1995-1999: Research Analyst, LICEF-CIRTA, Télé-Université (Quebec University at distance) Montreal, QC

SUMMARY

I am currently a Ph.D. Candidate in Management at HEC Montreal, specializing in Strategy/Business Policy and Organization Theory.  My thesis focuses on the social construction of risk and uncertainty management and its effect on bet-the-company strategic decisions some executives make.  Prior to returning to academia, I had fourteen years engineering and management experience in telecoms industry, including seven years in management roles within a leading multinational corporation involving product strategies, customers, people management, negotiation and R&D. I also have extensive experience in cross-cultural management.

EDUCATION

Ph.D. (Management) 2010 (planned)
HEC Montreal, Montreal, Quebec, Canada
Proposal approved December 2008
Thesis topic:  Will You Let Me Decide?  Socially Constructed Constraints of “Bet-the-Company” Strategic Decisions
Supervisor:  Prof. Louis Hébert

Masters of Engineering (Electrical Engineering) 1989
McMaster University, Hamilton, Ontario, Canada
“Graduated with distinction”

Bachelor of Engineering (Engineering Physics) 1987
McMaster University, Hamilton, Ontario, Canada
Dean’s List

PUBLICATIONS

Refereed Conference Publications

Bold Strategic Decisions:  Institutional, Agency and Environmental Impacts.
Proceedings of the Administrative Sciences Association of Canada (ASAC) Conference, Strategy Division.  Niagara Falls, Ontario. 2009.

Assessing M&A Integration Risk:  The Impact of CEO Characteristics.
Academy of Management Conference, BPS Division. Anaheim, California. (with A. Papadopoulos).  2008.

Variable Strategic Objectives Based on a Complex Adaptive Cycle.
Academy of Management Conference, BPS Division. Philadelphia, Pennsylvania.  2007.

Case Studies

R&D Mandate Transfer to Ericsson Canada.  With Teaching Notes. (with Prof. L. Hebert).  2007- 2009.

Invited Presentations to Industry

500 Days After Ericsson.  Presented to selected managers at Ericsson Canada.  2007.

TEACHING

Courses Taught

3-430-05 Management stratégique des organisations.  Strategic Management of Organizations. HEC Montreal.  Winter 2009.  Capstone undergraduate Strategic Management course.

Teaching Assistant

Analytic Mindset module.  Executive MBA, McGill University-HEC Montreal. Winter 2009.

53-098-07  International Strategic Management, MBA, HEC Montreal. Winter 2008-2009.

Calculus (2nd year undergraduate) and Electromagnetic Theory (4th year Undergraduate).  McMaster University.

Teaching Awards

McMaster Student Union Teaching Award Nominee. 1988.

AWARDS

HEC Doctoral Acceleration Award (for early completion of doctoral proposal). 2008.
Project FLIPE award (for best pedagogical project).  2008.
Presentation excellence.  Sprott Doctoral Symposium.  Carleton University.  2008.
Research Scholarship.  Fonds québecois de la recherche sur la société et la culture (FQRSC). Quebec Government.  2007-2010.
Doctoral Excellence Scholarship.  HEC Montreal.  2006.

PROFESSIONAL SERVICE

Member, Committee, Session Host and Reviewer.  Annual Student Conference on Business Research.  HEC Montreal. 2008-2009.

Newsletter editor.  Technology & Innovation Management (TIM) section of Academy of Management, 2007-present.

Ad hoc reviewer for:
- M@n@gement journal – AIMS
- Academy of Management Conference, BPS, TIM, OMT Divisions
- Administrative Sciences Association of Canada (ASAC) Annual Conferernce.
- Academy of International Business (AIB) Conference. 2007.

PROFESSIONAL EXPERIENCE

2000 – 2006
Ericsson Research Canada, Montreal, CANADA
Director, MMS System Management
Director, TDMA Product and System Management
Senior Manager, TDMA Product Management
Manager, TDMA MMC Product Management

1999 – 2000
Ericsson Radio Systems AB, Stockholm, SWEDEN
Strategic Product Manager

1997 – 1998
Ericsson Eurolab Deutschland GmbH, Herzogenrath, GERMANY
Senior System Designer

1995 – 1996
Ericsson Research Canada, Montreal, CANADA
Specialist Software Designer

1991 – 1994
Spar Aerospace Ltd., Ste. Anne-de-Bellevue, CANADA
Member of Technical Staff II, Antenna Engineering