<?xml version="1.0" encoding="UTF-8"?>
<?xml-stylesheet type="text/xsl" media="screen" href="/~d/styles/atomfull.xsl"?><?xml-stylesheet type="text/css" media="screen" href="http://feeds.feedburner.com/~d/styles/itemcontent.css"?><feed xmlns="http://purl.org/atom/ns#" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:creativeCommons="http://backend.userland.com/creativeCommonsRssModule" xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0" version="0.3">
  <title>The Official Salesforce Blog</title>
  <link rel="alternate" type="text/html" href="http://blogs.salesforce.com/blogs/" />
  <id>tag:typepad.com,2003:weblog-106553</id>
  <link rel="service.post" type="application/x.atom+xml" href="http://www.typepad.com/t/atom/weblog/blog_id=106553" title="The Official Salesforce Blog" />
  <modified>2009-11-10T19:40:12Z</modified>
  <tagline>News, best practices, and insight for the salesforce.com community.</tagline>

  <generator url="http://www.typepad.com/">TypePad</generator>
  <info type="application/xhtml+xml">
  <div xmlns="http://www.w3.org/1999/xhtml">This is an Atom formatted XML site feed. It is intended to be viewed in a Newsreader or syndicated to another site. Please visit <a href="http://blogs.salesforce.com/blogs/">The Official Salesforce Blog</a> for more info.</div>
  </info>
  <creativeCommons:license>http://creativecommons.org/licenses/by-nc-sa/2.0/</creativeCommons:license><link rel="start" href="http://feeds.feedburner.com/SuccessForce" type="application/atom+xml" /><feedburner:emailServiceId>SuccessForce</feedburner:emailServiceId><feedburner:feedburnerHostname>http://feedburner.google.com</feedburner:feedburnerHostname><feedburner:feedFlare href="http://add.my.yahoo.com/rss?url=http%3A%2F%2Ffeeds.feedburner.com%2FSuccessForce" src="http://us.i1.yimg.com/us.yimg.com/i/us/my/addtomyyahoo4.gif">Subscribe with My Yahoo!</feedburner:feedFlare><feedburner:feedFlare href="http://www.newsgator.com/ngs/subscriber/subext.aspx?url=http%3A%2F%2Ffeeds.feedburner.com%2FSuccessForce" src="http://www.newsgator.com/images/ngsub1.gif">Subscribe with NewsGator</feedburner:feedFlare><feedburner:feedFlare href="http://feeds.my.aol.com/add.jsp?url=http%3A%2F%2Ffeeds.feedburner.com%2FSuccessForce" src="http://o.aolcdn.com/favorites.my.aol.com/webmaster/ffclient/webroot/locale/en-US/images/myAOLButtonSmall.gif">Subscribe with My AOL</feedburner:feedFlare><feedburner:feedFlare href="http://www.bloglines.com/sub/http://feeds.feedburner.com/SuccessForce" src="http://www.bloglines.com/images/sub_modern11.gif">Subscribe with Bloglines</feedburner:feedFlare><feedburner:feedFlare href="http://www.netvibes.com/subscribe.php?url=http%3A%2F%2Ffeeds.feedburner.com%2FSuccessForce" src="http://www.netvibes.com/img/add2netvibes.gif">Subscribe with Netvibes</feedburner:feedFlare><feedburner:feedFlare href="http://fusion.google.com/add?feedurl=http%3A%2F%2Ffeeds.feedburner.com%2FSuccessForce" src="http://buttons.googlesyndication.com/fusion/add.gif">Subscribe with Google</feedburner:feedFlare><feedburner:feedFlare href="http://www.pageflakes.com/subscribe.aspx?url=http%3A%2F%2Ffeeds.feedburner.com%2FSuccessForce" src="http://www.pageflakes.com/ImageFile.ashx?instanceId=Static_4&amp;fileName=ATP_blu_91x17.gif">Subscribe with Pageflakes</feedburner:feedFlare><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com" /><entry>
    <title>8 Reasons to Get Excited About Dreamforce – Reason #5</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/SuccessForce/~3/CmJlM9viQVo/8-reasons-to-get-excited-about-dreamforce-reason-5.html" />
    <link rel="service.edit" type="application/x.atom+xml" href="http://www.typepad.com/t/atom/weblog/blog_id=106553/entry_id=6a00e54ee3905b883301287570fb29970c" title="8 Reasons to Get Excited About Dreamforce – Reason #5" />
    <id>tag:typepad.com,2003:post-6a00e54ee3905b883301287570fb29970c</id>
    <issued>2009-11-10T11:40:12-08:00</issued>
    <modified>2009-11-10T19:40:12Z</modified>
    <created>2009-11-10T19:40:12Z</created>
    <summary>Dreamforce is coming... in a matter of days, we’ll all be living the dream. Are you ready? We’re here to help. Check back each business day for a preview of conference activities, so you can start planning your Dreamforce agenda...</summary>
    <author>
      <name>Gordon Evans</name>
    </author>

    <content type="application/xhtml+xml" xml:lang="en-US" xml:base="http://blogs.salesforce.com/blogs/"><div xmlns="http://www.w3.org/1999/xhtml"><p><font size="2"><span style="font-family: Verdana;">Dreamforce
is coming... in a matter of days, we’ll all be living the dream. Are
you ready? We’re here to help. Check back each business day for a
preview of conference activities, so you can start planning your
Dreamforce agenda today.</span><br />
 </font>

</p>
<p><font size="2" style="background-color: #ffffff;"><strong style="font-family: Verdana;">8 REASONS TO GET EXCITED ABOUT DREAMFORCE</strong></font>
</p><p class="MsoNormal" style="font-family: Verdana; background-color: #ffffff;">
 <font size="2"><strong>Reason </strong><strong>#5: The Cloud Expo<br />
 </strong></font>
</p>
<p><font size="2" style="background-color: #ffffff; font-family: Verdana;">As the biggest cloud-computing event of the year, Dreamforce is the perfect opportunity to </font><font size="2"><span style="background-color: #ffffff; font-family: Verdana;">discover
the latest cloud innovations. The Cloud Expo will be jam-packed with
250 salesforce.com partners showcasing 1,000+ solutions. </span><br />
<br />
<span style="background-color: #fff2cc;"><span style="background-color: #ffffff; font-family: Verdana;">Be
sure to budget plenty of time to explore the Expo. Because innovation
like this comes together under one roof just once a year: only at
Dreamforce.</span><span style="background-color: #ffff00;"><br />
</span><br />
</span><strong style="background-color: #ffffff; font-family: Verdana;">Cloud Expo hours</strong><br />
<span style="background-color: #ffffff; font-family: Verdana;">Tuesday, Nov. 17        </span></font><span style="font-family: Verdana;">    </span><font size="2" style="font-family: Verdana;"><span style="background-color: #ffffff;">6:00 - 8:00 p.m.</span><br />
<span style="background-color: #ffffff;">Wednesday, Nov. 18    </span></font><span style="font-family: Verdana;">    </span><font size="2" style="font-family: Verdana;"><span style="background-color: #ffffff;">7:30 - 9:00 a.m.</span><br />
<span style="background-color: #ffffff;">                               </span></font><span style="font-family: Verdana;">    </span><font size="2" style="font-family: Verdana;"><span style="background-color: #ffffff;">11:00 a.m. - 8:00 p.m.</span><br />
<span style="background-color: #ffffff;">Thursday, Nov. 19       </span></font><span style="font-family: Verdana;">    </span><font size="2" style="font-family: Verdana;"><span style="background-color: #ffffff;">7:30 - 9:00 a.m.</span><br />
<span style="background-color: #ffffff;">                               </span></font><span style="font-family: Verdana;">    </span><font size="2" style="font-family: Verdana;"><span style="background-color: #ffffff;">11:00 a.m. - 4:15 p.m.</span><br />
<span style="background-color: #ffffff;">Friday, Nov. 20           </span></font><span style="font-family: Verdana;">    </span><font size="2"><span style="background-color: #ffffff; font-family: Verdana;">7:30 - 11:30 a.m.</span><br />
<br />
</font>









</p><p class="MsoNormal" style="font-family: Verdana;">
 <font size="2"><strong>Get ready...</strong><br />
 </font>
</p>
<p class="MsoNormal" style="font-family: Verdana;">
 <font size="2">Create
your plan of attack for the Cloud Expo before you even set foot in the
conference center, so you have plenty of time to go deep with the
companies and solutions that could have the greatest impact for your
business. </font><font size="2">Log in to the <a href="https://dreamevent.secure.force.com/dreamforce/index?login=1" id="teuf" target="_blank" title="Dreamforce Attendee Portal login">Attendee Portal</a>,
where you can create a list of can't-miss booths in the Cloud Expo. And
while you're in the portal, explore conference activities and create
your personal schedule. <span style="color: #0000ff;" /><span style="color: #0000ff;" /></font>
</p>
<p class="MsoNormal" style="font-family: Verdana;"><font size="2"><br />
</font>
 </p><p class="MsoNormal" style="font-family: Verdana;">

</p><p class="MsoNormal" style="font-family: Verdana;"><font size="2"><strong>Invite a friend: free keynote and Expo pass</strong></font></p>



<p class="MsoNormal"><font size="2"><span style="font-family: Verdana;">While you prepare to enjoy all the benefits of the Dreamforce
experience, you may have friends or colleagues that aren't planning to attend. </span><em style="font-family: Verdana;">Now's
their chance.</em><span style="font-family: Verdana;"> While it's not the same as coming to the full conference, you
can invite them to join you for the keynotes and the Cloud Expo</span><span style="color: #1f497d; font-family: Verdana;">, </span><span style="font-family: Verdana;">a $200 value, for FREE. Just tell your friends
to </span><a href="https://dreamevent.secure.force.com/dreamforce/index?atype=attendee&amp;cid=70130000000JdeS&amp;pc=SUCCESS&amp;internal=true" style="font-family: Verdana;" target="_blank"><span style="color: #1f497d;">register for the keynote and expo pass</span></a><span style="font-family: Verdana;">,
and use this promo code: </span><strong style="font-family: Verdana;">SUCCESS</strong><span style="font-family: Verdana;">.</span><span style="color: #0000ff;" /><span style="color: red;"><span style="color: #0000ff;" /></span></font></p>

<p class="MsoNormal" style="font-family: Verdana;"><font size="2"><br />
 </font>
</p>
<p class="MsoNormal" style="font-family: Verdana;">
 <font size="2">See you at Dreamforce!</font>
</p>
<p class="MsoNormal" style="font-family: Verdana;">
 <font size="2"><br />
 </font>
</p>
<p style="font-family: Verdana;"><font size="2"><strong>Missed a day? See the other reasons not to miss Dreamforce:</strong><br />
</font> <font size="2" style="font-family: Verdana;"><span style="color: #000000;">#8 - </span><a href="http://blogs.salesforce.com/blogs/2009/11/8-reasons-to-get-excited-about-dreamforce-reason-8.html" target="_blank">Pre-conference training and hands-on sessions</a> <span style="color: #000000;">(Thursday, Nov. 5)</span><span style="color: #0000ff;" /><span style="color: #0000ff;" /><br />
 </font><font size="2" style="font-family: Verdana;"><span style="color: #000000;">#7 - <a href="http://blogs.salesforce.com/blogs/2009/11/8-reasons-to-get-excited-about-dreamforce-reason-7.html" target="_blank"><span style="color: #0000ff;">Salesforce.com Campground</span></a> (Friday, Nov. 6)</span><span style="color: #0000ff; background-color: #ffffff;" /></font><font size="2" style="font-family: Verdana; background-color: #ffffff;"><span style="color: #0000ff;"> </span></font><font size="2" style="font-family: Verdana; background-color: #ffffff;"><br />
<span style="color: #000000;"> #6 - <a href="http://blogs.salesforce.com/blogs/2009/11/dreamforce--is-coming-in-a-matter-of-days-well-all-be-living-the-dream-are--you-ready-were-here-to-help-check-ba.html" target="_blank"><span style="color: #0000ff;">Force.com Zone</span></a> </span><span style="color: #666666;"><span style="color: #000000;">(Monday, Nov. 9)</span></span><span style="color: #000000;" /><span style="color: #0000ff;" /></font><font size="2" style="font-family: Verdana;"><span style="color: #0000ff; background-color: #ffffff;"> </span><br />
<span style="color: #000000;">#5 - </span><span style="color: #666666;"><span style="color: #000000;">Cloud Expo </span></span><span style="color: #000000;">(today's post)</span><span style="color: #666666;"><br />
#4 - Breakout sessions (Wednesday, Nov. 11)<br />
#3 - Networking opportunities (Thursday, Nov. 12)<br />
#2 - Healthy planet, healthy people (Friday, Nov. 13)<br />
#1 - </span></font> <font size="2"><span style="color: #666666;">Keynotes (Monday, Nov. 15)</span><br />
<br />
Dreamforce begins Tuesday, Nov. 16. Check this blog each morning of the conference for our daily Dreamforce blog post.</font></p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/SuccessForce/~4/CmJlM9viQVo" height="1" width="1" /></div></content>



  <feedburner:origLink>http://blogs.salesforce.com/blogs/2009/11/8-reasons-to-get-excited-about-dreamforce-reason-5.html</feedburner:origLink></entry>
  <entry>
    <title>8 Reasons to Get Excited About Dreamforce – Reason #6</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/SuccessForce/~3/vyCmIL5arsU/dreamforce--is-coming-in-a-matter-of-days-well-all-be-living-the-dream-are--you-ready-were-here-to-help-check-ba.html" />
    <link rel="service.edit" type="application/x.atom+xml" href="http://www.typepad.com/t/atom/weblog/blog_id=106553/entry_id=6a00e54ee3905b883301287568f7f1970c" title="8 Reasons to Get Excited About Dreamforce – Reason #6" />
    <id>tag:typepad.com,2003:post-6a00e54ee3905b883301287568f7f1970c</id>
    <issued>2009-11-09T11:58:42-08:00</issued>
    <modified>2009-11-09T19:59:15Z</modified>
    <created>2009-11-09T19:58:42Z</created>
    <summary>Dreamforce is coming... in a matter of days, we’ll all be living the dream. Are you ready? We’re here to help. Check back each business day for a preview of conference activities, so you can start planning your Dreamforce agenda...</summary>
    <author>
      <name>Gordon Evans</name>
    </author>

    <content type="application/xhtml+xml" xml:lang="en-US" xml:base="http://blogs.salesforce.com/blogs/"><div xmlns="http://www.w3.org/1999/xhtml"><p><font size="2"><span style="font-family: Verdana;" /></font></p><p><font size="2" /><font size="2"><span style="font-family: Verdana;">Dreamforce
is coming... in a matter of days, we’ll all be living the dream. Are
you ready? We’re here to help. Check back each business day for a
preview of conference activities, so you can start planning your
Dreamforce agenda today.</span></font><font size="2"><br />
 </font>

</p><p class="MsoNormal" style="font-family: Verdana;">
 <font size="2"><br />
 </font>
</p>
<p><font size="2"><strong style="font-family: Verdana;">8 REASONS TO GET EXCITED ABOUT DREAMFORCE</strong></font>
</p><p class="MsoNormal" style="background-color: #ffffff; font-family: Verdana;">
 <font size="2"><strong>Reason </strong><strong>#6:<font style="font-family: Verdana;"> The Force.com Zone</font></strong></font>
</p>
<p class="MsoNormal" style="background-color: #ffffff; font-family: Verdana;">
 <font size="2" /><span style="font-size: 13px; font-family: Verdana;">Interested
in learning Force.com development, architecture, and best practices
from the very best? Come to the Force.com Zone to meet an army of
technical evangelists, product managers, and top developer community
members. Whether you're an admin looking to build your first app or a
Force.com development guru, the Force.com Zone has what you need to get
started building apps in the cloud:</span>
</p>

<p style="background-color: #ffffff; font-size: 13px; font-family: Verdana;">
 <font size="2" /><font style="font-family: Verdana;">- Technical Sessions: More than 50 sessions in 5 different tracks for all experience levels.</font>
</p>
<p style="background-color: #ffffff; font-size: 13px; font-family: Verdana;">
 <font size="2" /><font style="font-family: Verdana;">- Immersion Lab: Ready to roll up your sleeves and dive right in? Get started with newly updated tutorials for Force.com. <br />
 </font>
</p>
<p style="background-color: #ffffff; font-size: 13px; font-family: Verdana;">
 <font style="font-family: Verdana;">- Code Consultations: Want a private 1:1 with a Force.com expert to help architect or code your app? Sign up <a href="http://blog.sforce.com/sforce/2009/11/new-addition-to-forcecom-zone-at-dreamforce-09-code-consultations.html" target="_blank"><span style="color: #0000ff;">here</span></a>! </font><font size="2"> </font>
</p>
<p style="background-color: #ffffff; font-size: 13px; font-family: Verdana;">
 <font size="2" /><font style="font-family: Verdana;">-
Partner Sessions: Learn how to build your business in the cloud with 10
sessions on business planning, fund-raising, distribution, and more.<br />
 </font>
</p>
<p style="background-color: #ffffff; font-size: 13px; font-family: Verdana;">
</p>
<p style="background-color: #ffffff; font-size: 13px; font-family: Verdana;">
 <font size="2" /><font style="font-family: Verdana;">-
Force.com Developer Hackathon: Back by popular demand, this exciting
code competition will challenge the best developers in the community to
show what they're made of! All skill levels welcome.</font>
</p>

<p class="MsoNormal" style="font-family: Verdana;">
 </p><p style="font-size: 13px; font-family: Verdana;"><span style="background-color: #ffffff;"><font style="font-family: Verdana;">And, if you need a quick break to refuel, catch the rolling candy cart for a sugar fix or visit the Stratus Cafe, </font><font style="font-family: Verdana;">sponsored by </font><font style="font-family: Verdana;">Adobe, </font>to grab some coffee before planning your next app.</span></p><p><font>
 </font>


</p><p class="MsoNormal" style="font-family: Verdana;">
</p>
<p class="MsoNormal" style="font-family: Verdana;">
 <font size="2"><strong>Get ready...</strong><br />
 </font>
</p>
<p class="MsoNormal" style="font-family: Verdana;">
 <font size="2"> Log in to the <a href="https://dreamevent.secure.force.com/dreamforce/index?login=1" id="aw_8" target="_blank" title="Dreamforce Attendee Portal login">Attendee Portal</a>, where you can explore conference activities and create your personal schedule. <span style="color: #0000ff;" /><span style="color: #0000ff;" /></font>
</p>
<p class="MsoNormal" style="font-family: Verdana;">
 <font size="2"><br />
 </font>
</p>
<p class="MsoNormal" style="font-family: Verdana;">
 <font size="2">See you at Dreamforce!</font>
</p>
<p class="MsoNormal" style="font-family: Verdana;">
 <font size="2"><br />
 </font>
</p>
<p><font size="2" style="font-family: Verdana;"><strong>Missed a day? See the other reasons not to miss Dreamforce:</strong><br />
<span style="color: #000000;">#8 - </span><a href="http://blogs.salesforce.com/blogs/2009/11/8-reasons-to-get-excited-about-dreamforce-reason-8.html" target="_blank">Pre-conference training and hands-on sessions</a> <span style="color: #000000;">(Thursday, Nov. 5)</span><span style="color: #0000ff;" /><span style="color: #0000ff;" /><br />
<span style="color: #000000;"> #7 - <a href="http://blogs.salesforce.com/blogs/2009/11/8-reasons-to-get-excited-about-dreamforce-reason-7.html" target="_blank"><span style="color: #0000ff;">Salesforce.com Campground</span></a> (Friday, Nov. 6)</span> <span style="color: #0000ff; background-color: #ffffff;" /></font><font size="2" style="font-family: Verdana;"><span style="color: #0000ff; background-color: #ffffff;" /><br />
<span style="color: #000000;"> #6 - Force.com Zone (today's post)</span><span style="color: #666666;"><br />
#5 - Cloud Expo (Tuesday, Nov. 10)<br />
#4 - Breakout sessions (Wednesday, Nov. 11)<br />
#3 - Networking opportunities (Thursday, Nov. 12)<br />
#2 - Healthy planet, healthy people (Friday, Nov. 13)<br />
#1 - </span><span style="color: #666666;">Keynotes (Monday, Nov. 15)</span><br />
<br />
Dreamforce begins Tuesday, Nov. 16. Check this blog each morning of the conference for our daily Dreamforce blog post.</font></p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/SuccessForce/~4/vyCmIL5arsU" height="1" width="1" /></div></content>



  <feedburner:origLink>http://blogs.salesforce.com/blogs/2009/11/dreamforce--is-coming-in-a-matter-of-days-well-all-be-living-the-dream-are--you-ready-were-here-to-help-check-ba.html</feedburner:origLink></entry>
  <entry>
    <title>8 Reasons to Get Excited About Dreamforce – Reason #7</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/SuccessForce/~3/JJWnahahT3c/8-reasons-to-get-excited-about-dreamforce-reason-7.html" />
    <link rel="service.edit" type="application/x.atom+xml" href="http://www.typepad.com/t/atom/weblog/blog_id=106553/entry_id=6a00e54ee3905b88330120a6b2ab2b970c" title="8 Reasons to Get Excited About Dreamforce – Reason #7" />
    <id>tag:typepad.com,2003:post-6a00e54ee3905b88330120a6b2ab2b970c</id>
    <issued>2009-11-06T12:15:09-08:00</issued>
    <modified>2009-11-06T20:27:37Z</modified>
    <created>2009-11-06T20:15:09Z</created>
    <summary>Dreamforce is coming... in a matter of days, we’ll all be living the dream. Are you ready? We’re here to help. Check back each business day for a preview of conference activities, so you can start planning your Dreamforce agenda...</summary>
    <author>
      <name>Gordon Evans</name>
    </author>

    <content type="text/html" xml:lang="en-US" xml:base="http://blogs.salesforce.com/blogs/" mode="escaped">
&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;p&gt;&lt;font size="2"&gt;Dreamforce
is coming... in a matter of days, we’ll all be living the dream. Are
you ready? We’re here to help. Check back each business day for a
preview of conference activities, so you can start planning your
Dreamforce agenda today.&lt;br /&gt;&lt;/font&gt;
 
 

&lt;/p&gt;&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
 &lt;font size="2"&gt;&lt;br /&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p&gt;&lt;font size="2"&gt;&lt;strong style="font-family: Verdana;"&gt;8 REASONS TO GET EXCITED ABOUT DREAMFORCE&lt;/strong&gt;&lt;/font&gt;
&lt;/p&gt;&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
 &lt;font size="2"&gt;&lt;strong&gt;Reason &lt;/strong&gt;&lt;strong&gt;#7: The Salesforce.com Campground&lt;/strong&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
 &lt;font size="2"&gt;At
the heart of the Cloud Expo is the Salesforce.com Campground: your
go-to source for everything salesforce.com at Dreamforce. In our
massive booth, you can:&lt;/font&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
 &lt;font size="2"&gt;-
See the latest demos of the Sales Cloud, Service Cloud, Custom Cloud,
Force.com, the Winter ’10 release, and the news that will have everyone
buzzing&lt;/font&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
 &lt;font size="2"&gt;- Ask questions about Dreamforce and experience the Service Cloud 2 Live @ Dreamforce&lt;/font&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
 &lt;font size="2"&gt;- Get quick help: plenty of salesforce.com experts will be available to answer your questions&lt;/font&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
 &lt;font size="2"&gt;- Get in-depth help: spend 30 minutes in a Success Team 1:1 Clinic (for your choice of times, schedule in advance in the &lt;span style="text-decoration: underline;"&gt;&lt;a href="https://dreamevent.secure.force.com/dreamforce/index?login=1" id="i4jp" target="_blank" title="Dreamforce Attendee Portal login"&gt;Attendee Portal&lt;/a&gt;&lt;/span&gt;)&lt;/font&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
 &lt;font size="2"&gt;- Experience salesforce.com to go in the Mobile Pavilion&lt;/font&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
 &lt;font size="2"&gt;- Chat with our certified training, support, and consulting teams&lt;/font&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
 &lt;font size="2"&gt;- Find inspiration from people just like you in our Customer Hero Pavilion&lt;/font&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
 &lt;font size="2"&gt;- Visit the Salesforce.com Foundation to see how you can embed philanthropy in your corporate culture&lt;/font&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
 &lt;font size="2"&gt;- Take a break! The Cloud Cafe is the perfect place to grab a cup of coffee and reenergize before your next destination&lt;br /&gt;
 &lt;/font&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
 &lt;font size="2"&gt;&lt;br /&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
 &lt;font size="2"&gt;&lt;strong&gt;Get ready...&lt;/strong&gt;&lt;br /&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;&lt;font size="2"&gt;
 Log in to the &lt;a href="https://dreamevent.secure.force.com/dreamforce/index?login=1" target="_blank"&gt;Attendee Portal&lt;/a&gt;, where you can explore conference activities and create your personal schedule.&lt;span style="color: #0000ff;"&gt;&lt;/span&gt;&lt;span style="color: #0000ff;"&gt;&lt;/span&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
 &lt;font size="2"&gt;&lt;br /&gt;
 &lt;/font&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
 &lt;font size="2"&gt;See you at Dreamforce!&lt;/font&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="font-family: Verdana;"&gt;
 &lt;font size="2"&gt;&lt;br /&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p&gt;&lt;font size="2"&gt;&lt;strong style="font-family: Verdana;"&gt;Missed a day? See the other reasons not to miss Dreamforce:&lt;/strong&gt;&lt;br /&gt;&lt;span style="color: #000000; font-family: Verdana;"&gt;#8 - &lt;/span&gt;&lt;a href="http://blogs.salesforce.com/blogs/2009/11/8-reasons-to-get-excited-about-dreamforce-reason-8.html" target="_blank"&gt;Pre-conference training and hands-on sessions&lt;/a&gt; &lt;span style="color: #000000; font-family: Verdana;"&gt;(Thursday, Nov. 5)&lt;br /&gt;
#7 - Salesforce.com Campground (today&amp;#39;s post)&lt;br /&gt;
&lt;span style="color: #666666;"&gt;#6 - &lt;/span&gt;&lt;/span&gt;&lt;span style="color: #666666; font-family: Verdana;"&gt;Force.com Zone (Monday, Nov. 9)&lt;br /&gt;
#5 - Cloud Expo (Tuesday, Nov. 10)&lt;br /&gt;
#4 - Breakout sessions (Wednesday, Nov. 11)&lt;br /&gt;
#3 - Networking opportunities (Thursday, Nov. 12)&lt;br /&gt;
#2 - Healthy planet, healthy people (Friday, Nov. 13)&lt;br /&gt;
#1 - &lt;/span&gt;&lt;span style="font-family: Verdana;"&gt;&lt;span style="color: #666666;"&gt;Keynotes (Monday, Nov. 15)&lt;/span&gt;&lt;br /&gt;
&lt;br /&gt;
Dreamforce begins Tuesday, Nov. 16. Check this blog each morning of Dreamforce for our daily Dreamforce blog post.&lt;/span&gt;&lt;/font&gt;
&lt;/p&gt;&lt;p class="MsoNormal"&gt;&lt;span style="font-size: 13pt; font-family: Arial;"&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;
&lt;img src="http://feeds.feedburner.com/~r/SuccessForce/~4/JJWnahahT3c" height="1" width="1"/&gt;</content>



  <feedburner:origLink>http://blogs.salesforce.com/blogs/2009/11/8-reasons-to-get-excited-about-dreamforce-reason-7.html</feedburner:origLink></entry>
  <entry>
    <title>8 Reasons to Get Excited About Dreamforce – Reason #8</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/SuccessForce/~3/r4oh_WCjV1Y/8-reasons-to-get-excited-about-dreamforce-reason-8.html" />
    <link rel="service.edit" type="application/x.atom+xml" href="http://www.typepad.com/t/atom/weblog/blog_id=106553/entry_id=6a00e54ee3905b88330120a6adf65a970c" title="8 Reasons to Get Excited About Dreamforce – Reason #8" />
    <id>tag:typepad.com,2003:post-6a00e54ee3905b88330120a6adf65a970c</id>
    <issued>2009-11-05T16:39:39-08:00</issued>
    <modified>2009-11-06T02:29:04Z</modified>
    <created>2009-11-06T00:39:39Z</created>
    <summary>Dreamforce is coming... in a matter of days, we’ll all be living the dream. Are you ready? We’re here to help. Check back each business day for a preview of conference activities, so you can start planning your Dreamforce agenda...</summary>
    <author>
      <name>Gordon Evans</name>
    </author>

    <content type="text/html" xml:lang="en-US" xml:base="http://blogs.salesforce.com/blogs/" mode="escaped">
&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;p class="MsoNormal"&gt;Dreamforce is coming... in a matter of days, we’ll all be
living the dream. Are you ready? We’re here to help. Check back each business
day for a preview of conference activities, so you can start planning your
Dreamforce agenda today.&lt;/p&gt;



&lt;p class="MsoNormal"&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;strong&gt;8 REASONS TO GET EXCITED ABOUT DREAMFORCE&lt;/strong&gt;&lt;br /&gt;
&lt;strong&gt;Reason #8:&amp;#0160; Pre-Conference Training and Hands-On Sessions&lt;br /&gt;
&lt;/strong&gt;&lt;/p&gt;&lt;p class="MsoNormal"&gt;&lt;em&gt;---&amp;gt;Bonus: 5 things to do in San Francisco&lt;/em&gt;&lt;br /&gt;
We can’t wait to get Dreamforce started—so we won’t. Training sessions to help
you master Salesforce CRM and Force.com begin on Monday, November 16. For two
days we’ll place you in the hands of our most experienced instructors. Expect a
collaborative, interactive learning environment. For class details and fee
information, visit the &lt;a href="http://www.salesforce.com/dreamforce/DF09/site/learn/training.jsp" target="_blank"&gt;&lt;span style="color: blue;"&gt;paid training section&lt;/span&gt;&lt;/a&gt;
of the Dreamforce Web site. &lt;span style="color: blue;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;



&lt;p class="MsoNormal"&gt;&lt;o:p&gt;&lt;/o:p&gt;Once the conference begins, there are plenty of
opportunities for you to roll up your sleeves. We’re offering more than 30 &lt;a href="http://www.salesforce.com/dreamforce/DF09/site/learn/handson_tracks.jsp" target="_blank"&gt;&lt;span style="color: blue;"&gt;hands-on training sessions&lt;/span&gt;&lt;/a&gt;—featuring everything
from creating dashboards to building custom applications to trying out new
features in the latest release.&amp;#0160;&amp;#0160;&lt;span style="color: blue;"&gt;&lt;/span&gt;&lt;/p&gt;



&lt;p class="MsoNormal"&gt;&lt;o:p&gt;&lt;/o:p&gt;Now &lt;em&gt;that&amp;#39;s&lt;/em&gt; learning by doing, with a huge dollop of
fun.&lt;br /&gt;
&lt;br /&gt;
And speaking of fun...&lt;/p&gt;



&lt;p class="MsoNormal"&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;strong&gt;5 things to do in and around San Francisco&lt;br /&gt;
&lt;/strong&gt;If you have some time before or after Dreamforce, here are some iconic
things to do and places to see:&lt;/p&gt;

&lt;p class="MsoNormal"&gt;- Visit the &lt;a href="http://www.ferrybuildingmarketplace.com/" target="_blank"&gt;&lt;span style="color: blue;"&gt;Ferry Building&lt;/span&gt;&lt;/a&gt;
on the Embarcadero &lt;span style="color: blue;"&gt;&lt;/span&gt;&lt;span style="color: blue;"&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal"&gt;- Eat crab and see hundreds of sea lions at &lt;a href="http://www.fishermanswharf.org/" target="_blank"&gt;&lt;span style="color: blue;"&gt;Fisherman’s Wharf&lt;/span&gt;&lt;/a&gt;/&lt;a href="http://www.pier39.com/index.cfm" target="_blank"&gt;&lt;span style="color: blue;"&gt;Pier
39&lt;/span&gt;&lt;/a&gt; &lt;span style="color: blue;"&gt;&lt;/span&gt;&lt;span style="color: blue;"&gt;&lt;/span&gt; &lt;/p&gt;

&lt;p class="MsoNormal"&gt;- Enjoy &lt;a href="http://www.sftravel.com/ggpark.html" target="_blank"&gt;&lt;span style="color: blue;"&gt;Golden Gate Park&lt;/span&gt;&lt;/a&gt;:
Art lovers, don’t miss the deYoung Museum, see the Japanese Tea Gardens, or
admire the blooms in the Conservatory of Flowers&lt;span style="color: blue;"&gt;&lt;/span&gt;&lt;span style="color: blue;"&gt;&lt;/span&gt; &lt;/p&gt;

&lt;p class="MsoNormal"&gt;- Tour the city in a GPS-guided &lt;a href="http://www.gocartours.com/" target="_blank"&gt;&lt;span style="color: blue;"&gt;GoCar&lt;/span&gt;&lt;/a&gt;&lt;span style="font-family: Arial;"&gt; &lt;/span&gt;&lt;span style="color: blue;"&gt;&lt;/span&gt;&lt;span style="color: blue;"&gt;&lt;/span&gt; &lt;/p&gt;

&lt;p class="MsoNormal"&gt;- Love wine? Visit the famous Napa Valley north of San
Francisco. Dreamforce attendees get a special deal on the &lt;a href="http://winetrain.com/getting-here/ferry" target="_blank"&gt;Napa Valley Wine
Train&lt;/a&gt;: email &lt;a href="mailto:reservations@winetrain.com" id="r_s1" title="reservations@winetrain.com"&gt;reservations@winetrain.com&lt;/a&gt; for
details&lt;span style="color: blue;"&gt;&lt;/span&gt;&lt;a href="http://winetrain.com/getting-here/ferry" id="bnkq" title="http://winetrain.com/getting-here/ferry"&gt;&lt;/a&gt;&lt;span style="color: blue;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;



&lt;p class="MsoNormal"&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;strong&gt;Get ready...&lt;/strong&gt;&lt;/p&gt;

&lt;p class="MsoNormal"&gt;Log in to the &lt;a href="https://dreamevent.secure.force.com/dreamforce/index?login=1" target="_blank"&gt;Attendee Portal&lt;/a&gt;&lt;span style="color: #0000bf; font-size: 13px; font-family: Arial;"&gt;&lt;/span&gt;, where you can explore conference activities and create your
personal schedule.&lt;/p&gt;



&lt;p class="MsoNormal"&gt;&lt;o:p&gt;&lt;/o:p&gt;See you at Dreamforce! &lt;/p&gt;



&lt;p class="MsoNormal"&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;strong&gt;Check back each business day for other reasons not to
miss Dreamforce:&lt;/strong&gt;&lt;br /&gt;
&lt;span style="color: black;"&gt;#8 - Pre-conference sessions and hands-on training
(today&amp;#39;s post)&lt;br /&gt;
&lt;/span&gt;&lt;span style="color: #666666;"&gt;#7 - Salesforce.com Campground&amp;#0160;
(Friday, Nov. 6)&lt;/span&gt;&lt;span style="color: black;"&gt;&lt;br /&gt;
&lt;/span&gt;&lt;span style="color: #666666;"&gt;#6 - Force.com Zone (Monday, Nov. 9)&lt;br /&gt;
#5 - Cloud Expo (Tuesday, Nov. 10)&lt;br /&gt;
#4 - Breakout sessions (Wednesday, Nov. 11)&lt;br /&gt;
#3 - Networking opportunities (Thursday, Nov. 12)&lt;br /&gt;
#2 - Healthy planet, healthy people (Friday, Nov. 13)&lt;br /&gt;
#1 - Keynotes (Monday, Nov. 15)&lt;/span&gt;&lt;br /&gt;
&lt;br /&gt;
Dreamforce begins Tuesday, November 16. Check this blog each morning of
Dreamforce for our daily Dreamforce blog post.&lt;/p&gt;&lt;/div&gt;
&lt;img src="http://feeds.feedburner.com/~r/SuccessForce/~4/r4oh_WCjV1Y" height="1" width="1"/&gt;</content>



  <feedburner:origLink>http://blogs.salesforce.com/blogs/2009/11/8-reasons-to-get-excited-about-dreamforce-reason-8.html</feedburner:origLink></entry>
  <entry>
    <title>Access the Experts at Dreamforce!</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/SuccessForce/~3/d7TZ8Ka3DNg/access-the-experts-at-dreamforce.html" />
    <link rel="service.edit" type="application/x.atom+xml" href="http://www.typepad.com/t/atom/weblog/blog_id=106553/entry_id=6a00e54ee3905b88330120a663b9b8970c" title="Access the Experts at Dreamforce!" />
    <id>tag:typepad.com,2003:post-6a00e54ee3905b88330120a663b9b8970c</id>
    <issued>2009-10-21T10:56:36-07:00</issued>
    <modified>2009-10-21T17:58:55Z</modified>
    <created>2009-10-21T17:56:36Z</created>
    <summary>You tune-up your car every 40,000 miles…When was the last time you tuned up your Salesforce CRM deployment? Schedule a 30-minute CRM Success Clinic with a Salesforce expert and learn to get the most from what you have. Benefits of...</summary>
    <author>
      <name>Jason Suen</name>
    </author>
    <dc:subject>Web/Tech</dc:subject>

    <content type="text/html" xml:lang="en-US" xml:base="http://blogs.salesforce.com/blogs/" mode="escaped">
&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;P&gt;You tune-up your car every 40,000 miles…When was the last time you tuned up your Salesforce CRM deployment? Schedule a 30-minute CRM Success Clinic with a Salesforce&amp;nbsp; expert and learn to get the most from what you have.&lt;A style="FLOAT: right" href="http://blogs.salesforce.com/.a/6a00e54ee3905b88330120a60d3dcc970b-pi"&gt;&lt;img  class="asset asset-image at-xid-6a00e54ee3905b88330120a60d3dcc970b " title="Genius Zone" style="MARGIN: 0px 0px 5px 5px" alt="Genius Zone" src="http://blogs.salesforce.com/.a/6a00e54ee3905b88330120a60d3dcc970b-800wi" border=0&gt;&lt;/A&gt; &lt;/P&gt;
Benefits of Success Clinic Session:
&lt;br&gt;- Take advantage of expert knowledge
&lt;br&gt;- Receive FREE recommendations on how to better use salesforce.com
&lt;br&gt;- Learn about new Winter ’10 features and possibilities with our platform
&lt;br&gt;- Address specific top of mind questions
&lt;br&gt;- Receive quick feedback on current implementation
&lt;br&gt;- Promote Dreamforce resources for immediate success
&lt;br&gt;- Located in the Salesforce.com Campground in the exhibitor hall,
clinics run every 30 minutes on the hour
&lt;P&gt;&lt;br&gt;Sign up early for a slot as this is a very popular offering.&amp;nbsp; You can sign up at &lt;A href="http://www.salesforce.com/dreamforce/DF09/site/"&gt;http://www.salesforce.com/dreamforce/DF09/site/&lt;/A&gt;to&amp;nbsp;reserve a spot or you can sign up at the Salesforce.com Campground during Dreamforce.&amp;nbsp;&amp;nbsp;&lt;/P&gt; &lt;br&gt;
&lt;P&gt;“The Success Clinics were extremely helpful. I enjoyed the opportunity to meet with product experts and got many questions answered.” &lt;br&gt;— Project Manager, Service &amp;amp; Support, ADC&lt;/P&gt;
&lt;P&gt;&lt;br&gt;
&lt;P&gt;&lt;/P&gt;
&lt;P&gt;&lt;/P&gt;
&lt;P&gt;&lt;/P&gt;
&lt;P&gt;&lt;/P&gt;&lt;/div&gt;
&lt;img src="http://feeds.feedburner.com/~r/SuccessForce/~4/d7TZ8Ka3DNg" height="1" width="1"/&gt;</content>



  <feedburner:origLink>http://blogs.salesforce.com/blogs/2009/10/access-the-experts-at-dreamforce.html</feedburner:origLink></entry>
  <entry>
    <title>My new book, Behind the Cloud, is officially released today! </title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/SuccessForce/~3/WUTK88vj3gw/my-new-book-behind-the-cloud-is-officially-released-today-.html" />
    <link rel="service.edit" type="application/x.atom+xml" href="http://www.typepad.com/t/atom/weblog/blog_id=106553/entry_id=6a00e54ee3905b88330120a6019eb9970b" title="My new book, Behind the Cloud, is officially released today! " />
    <id>tag:typepad.com,2003:post-6a00e54ee3905b88330120a6019eb9970b</id>
    <issued>2009-10-19T23:59:00-07:00</issued>
    <modified>2009-10-20T16:51:22Z</modified>
    <created>2009-10-20T06:59:00Z</created>
    <summary>Dreamforce is always my favorite day of the year because there’s no better chance to be face-to-face with the reason we’ve been working so hard all year long: our customers. It’s also an opportunity for us to celebrate how salesforce.com...</summary>
    <author>
      <name>Marc Benioff</name>
    </author>

    <content type="text/html" xml:lang="en-US" xml:base="http://blogs.salesforce.com/blogs/" mode="escaped">
&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;p class="MsoNormal" style="margin-bottom: 6pt; text-indent: 0.5in; line-height: normal;"&gt;&lt;span style="font-size: 12pt; font-family: &amp;quot;Times New Roman&amp;quot;,&amp;quot;serif&amp;quot;;"&gt;&lt;a href="http://www.salesforce.com/dreamforce/DF09/site/"&gt;Dreamforce
&lt;/a&gt;is always my favorite day of the year because there’s no better chance to be
face-to-face with the reason we’ve been working so hard all year long: our
customers. It’s also an opportunity for us to celebrate how salesforce.com
revolutionized an industry by turning back conventional wisdom and shattering
what people expect. Today is one month before our big event, but it’s another
highly anticipated day as &lt;em&gt;Behind the Cloud&lt;/em&gt;—a book that discloses insider
details that are pivotal to our success and that can be replicated by
anyone—hits the shelves. Since our customers have inspired so many of our best
ideas, including many that are in the book, I’d like to offer my thanks for all
that they have done.&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="margin-bottom: 6pt; text-indent: 0.5in; line-height: normal;"&gt;&lt;span style="font-size: 12pt; font-family: &amp;quot;Times New Roman&amp;quot;,&amp;quot;serif&amp;quot;;"&gt;This
book is the story of a few people who started working on simple idea in a
rented apartment and the unlikely revolution that resulted. It’s the story of
our customers, who tested a new model, took bet with us on the future, and
taught us so much. It’s the story of our partners who helped us expand our service
and build an industry that once didn’t exist—and that has since changed the way
all businesses use software applications and the way the software industry
works. I’m excited that this is the first book that tells the story of the
creation of the cloud computing industry and shows how we brought businesses
into the cloud in an era dominated by mass consumer cloud services like
Facebook, Google, and Twitter.&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="margin-bottom: 6pt; text-indent: 0.5in; line-height: normal;"&gt;&lt;span style="font-size: 12pt; font-family: &amp;quot;Times New Roman&amp;quot;,&amp;quot;serif&amp;quot;;"&gt;&lt;em&gt;Behind
the Cloud &lt;/em&gt;is not just the salesforce.com story, or the story of the cloud
computing phenomenon, though. I wanted to write a book that would help
entrepreneurs and business leaders in any industry create more innovative, more
profitable, and more meaningful companies. People always ask me, “How did you
start salesforce.com,” “How did you beat much larger competitors,” “How do you
integrate philanthropy into the business model?&amp;quot; Every day I get bombarded
with these types of questions, and while I love talking about the lessons we’ve
learned at salesforce.com, I recognized there must be a more efficient way to
share them.&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="margin-bottom: 6pt; text-indent: 0.5in; line-height: normal;"&gt;&lt;span style="font-size: 12pt; font-family: &amp;quot;Times New Roman&amp;quot;,&amp;quot;serif&amp;quot;;"&gt;I
hope you’ll enjoy the book. It’s divided into 111 plays (a nod to our 1-1-1
integrated philanthropy model). The plays address every aspect of building an
innovative, game-changing, high growing business in any economic climate.&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="margin-bottom: 6pt; text-indent: 0.5in; line-height: normal;"&gt;&lt;span style="font-size: 12pt; font-family: &amp;quot;Times New Roman&amp;quot;,&amp;quot;serif&amp;quot;;"&gt;As
always, we want to hear what you think. Just like we love feedback from users,
we love feedback from readers. Please join our community on &lt;a href="http://www.Facebook.com/BehindTheCloud"&gt;Facebook &lt;/a&gt;where we can discuss unconventional business
strategies, reminisce on the fun we’ve had over the past 10 years, and, my
favorite topic, talk about what’s next.&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="margin-bottom: 6pt; text-indent: 0.5in; line-height: normal;"&gt;&lt;span style="font-size: 12pt; font-family: &amp;quot;Times New Roman&amp;quot;,&amp;quot;serif&amp;quot;;"&gt;Mahalo
for making the past 10 years so extraordinary. Looking forward to the next
chapters together!&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="margin-bottom: 0.0001pt; line-height: normal;"&gt;&lt;span style="font-size: 12pt; font-family: &amp;quot;Times New Roman&amp;quot;,&amp;quot;serif&amp;quot;;"&gt;&lt;o:p&gt;&amp;#0160;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="margin-bottom: 0.0001pt; line-height: normal;"&gt;&lt;span style="font-size: 12pt; font-family: &amp;quot;Times New Roman&amp;quot;,&amp;quot;serif&amp;quot;;"&gt;Aloha,&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="margin-bottom: 0.0001pt; line-height: normal;"&gt;&lt;span style="font-size: 12pt; font-family: &amp;quot;Times New Roman&amp;quot;,&amp;quot;serif&amp;quot;;"&gt;Marc&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;
&lt;img src="http://feeds.feedburner.com/~r/SuccessForce/~4/WUTK88vj3gw" height="1" width="1"/&gt;</content>



  <feedburner:origLink>http://blogs.salesforce.com/blogs/2009/10/my-new-book-behind-the-cloud-is-officially-released-today-.html</feedburner:origLink></entry>
  <entry>
    <title>IT Opportunities Rise to the Cloud</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/SuccessForce/~3/waR3IOmguWc/it-opportunities-rise-to-the-cloud.html" />
    <link rel="service.edit" type="application/x.atom+xml" href="http://www.typepad.com/t/atom/weblog/blog_id=106553/entry_id=6a00e54ee3905b88330120a5f61393970b" title="IT Opportunities Rise to the Cloud" />
    <id>tag:typepad.com,2003:post-6a00e54ee3905b88330120a5f61393970b</id>
    <issued>2009-10-19T11:18:49-07:00</issued>
    <modified>2009-10-19T18:20:30Z</modified>
    <created>2009-10-19T18:18:49Z</created>
    <summary>Cloud computing's naysayers encourage misplaced fears that IT careers are threatened by cloud adoption. Don't believe it. The economic argument for clouds as career opportunities is clear; the need for insightful expertise to realize the cloud's full potential is becoming...</summary>
    <author>
      <name>Peter Coffee</name>
    </author>
    <dc:subject>On-Demand Vision</dc:subject>

    <content type="application/xhtml+xml" xml:lang="en-US" xml:base="http://blogs.salesforce.com/blogs/"><div xmlns="http://www.w3.org/1999/xhtml"><p>Cloud computing's naysayers encourage <strong>misplaced fears that IT careers are threatened</strong> by cloud adoption. Don't believe it. <a href="http://blog.sforce.com/sforce/2009/08/because-demand-curves-slope-downwards.html">The economic argument for clouds as career opportunities</a> is clear; the <a href="http://www.infoworld.com/d/cloud-computing/beware-cloud-computing-consultants-who-focus-infrastructure-063">need for insightful expertise to realize the cloud's full potential</a> is becoming widely recognized.</p><p>But when it comes to rebutting cynical FUD, <strong>theory is nowhere near as strong as practic</strong><strong>e—and the practice of IT is clearly moving cloudwards</strong>, as witness <a href="http://joetherecruiter.blogspot.com/2009/10/job-title-project-manager-location.html">this current job posting</a>:</p><p /><blockquote class="webkit-indent-blockquote"><p><span style="font-size: 11px; font-family: Arial; ">Job Title Project Manager<br />Location Arlington, VA<br />Position Id 5788</span></p><p><span style="font-size: 11px; font-family: Arial; ">Job Description<br />Resolvit
is looking for a full time employee to work as a Project Manager at our
client site in Rosslyn, VA. The successful candidate will utilize their
practical experience to </span><span style="background-color: #ffff00; font-size: 11px; font-family: Arial; ">manage the development and deployment of ad hoc enhancements and changes to the recently deployed enterprise wide CRM
tool (Salesforce.com)</span><span style="font-size: 11px; font-family: Arial; ">. A major conversion from Seibel was done and
there are many new opportunities for a project manager to get control
of, prioritize, and manage to success.</span></p></blockquote><blockquote class="webkit-indent-blockquote"><p><span style="font-size: 11px; font-family: Arial; ">Duties:</span></p></blockquote><blockquote class="webkit-indent-blockquote"><p><span style="font-size: 11px; font-family: Arial; ">· Develop detailed project plans to include timelines, resource
allocation estimates, budgetary analysis, risk factor identification
and risk factor mitigation strategies.<br />· </span><span style="background-color: #ffff00; font-size: 11px; font-family: Arial; ">Gathering requirements,
specifications and best practice documentation from multiple
stakeholders on how to enhance and roll out new features for
Salesforce.com CRM tool</span><span style="font-size: 11px; font-family: Arial; "><br />· Perform gap analysis and produce strategies and tactical plans to enhance the customer's experience<br />· Create and manage the task schedule of deliverables as well as monitor the budget for each new program<br />· Working with groups of 3-10 users to facilitate acceptance and delivery of new CRM tool modifications<br />·
</span><span style="background-color: #ffff00; font-size: 11px; font-family: Arial; ">Provide progress reports to management, escalate issues as needed,
identify and minimize risk factors, assess project changes and their
impact to schedule and budget</span><span style="font-size: 11px; font-family: Arial; "><br />· Reviewing the quality and consistency of all changes and enhancements throughout the development process</span></p><p /></blockquote>
<p>Please notice two things: <strong>the valuable contributions of an IT professional are still right up there on the list</strong>; the low-value, career-stagnating parts of the job are not.</p><p>To me, this looks like the beginning of a revival of the opportunity—and even, perhaps, the joy—of pursuing an IT career.</p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/SuccessForce/~4/waR3IOmguWc" height="1" width="1" /></div></content>



  <feedburner:origLink>http://blogs.salesforce.com/blogs/2009/10/it-opportunities-rise-to-the-cloud.html</feedburner:origLink></entry>
  <entry>
    <title>A Cloudy View of the DJIA</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/SuccessForce/~3/vsoHuFntXQQ/a-cloudy-view-of-the-djia.html" />
    <link rel="service.edit" type="application/x.atom+xml" href="http://www.typepad.com/t/atom/weblog/blog_id=106553/entry_id=6a00e54ee3905b88330120a5ee2a96970b" title="A Cloudy View of the DJIA" />
    <id>tag:typepad.com,2003:post-6a00e54ee3905b88330120a5ee2a96970b</id>
    <issued>2009-10-16T14:33:02-07:00</issued>
    <modified>2009-10-18T05:07:38Z</modified>
    <created>2009-10-16T21:33:02Z</created>
    <summary>Reasonable people may cordially disagree on the merits, as a measure, of the Dow Jones Industrial Average—which is in the news, this week, even more than usual after its return (however transient) to the zone above 10,000. Yes, this threshold...</summary>
    <author>
      <name>Peter Coffee</name>
    </author>
    <dc:subject>On-Demand Vision</dc:subject>

    <content type="application/xhtml+xml" xml:lang="en-US" xml:base="http://blogs.salesforce.com/blogs/"><div xmlns="http://www.w3.org/1999/xhtml"><p>Reasonable people may cordially disagree on the merits, as a measure, of the <a href="http://www.indexarb.com/indexComponentWtsDJ.html">Dow Jones Industrial Average</a>—which is in the news, this week, even more than usual after its <a href="http://news.google.com/news?q=Dow+above+10000">return (however transient)</a> to the zone above 10,000.</p><p>Yes, this threshold is arbitrary; worse, it's surprisingly slippery, thanks to the <a href="http://en.wikipedia.org/wiki/Historical_components_of_the_Dow_Jones_Industrial_Average">frequent changes in membership</a> of the group of 30 stocks whose prices go into the calculation.</p><p>Regardless, let's take advantage of the huge mind-share of the DJIA, and use it as a lens through which to view the past and speculate on the future.</p>
<p><a href="http://www.google.com/finance?chdnp=1&amp;chdd=1&amp;chds=1&amp;chdv=1&amp;chvs=maximized&amp;chdeh=0&amp;chdet=1255731970157&amp;chddm=588094&amp;chls=IntervalBasedLine&amp;cmpto=INDEXNASDAQ:.IXIC;NASDAQ:MSFT;NASDAQ:INTC;NASDAQ:AMZN;NYSE:CRM&amp;cmptdms=0;0;0;0;0&amp;q=INDEXDJX:.DJI&amp;ntsp=0" style="float: right;"><img alt="Dow10k10k" border="0" class="asset asset-image at-xid-6a00e54ee3905b88330120a5ee48e3970b selected " src="http://blogs.salesforce.com/.a/6a00e54ee3905b88330120a5ee48e3970b-320pi" style="margin-top: 9px; margin-right: 9px; margin-bottom: 9px; margin-left: 9px; " title="Dow10k10k" /></a> Calculating the DJIA is <a href="http://en.wikipedia.org/wiki/Dow_Jones_Industrial_Average#Calculation">trivial on any given day</a>, but it poses tricky questions if you want play "what if?" with <a href="http://en.wikipedia.org/wiki/Alternate_history#Major_writers_explore_alternate_histories">alternate histories</a>. I got into this game back in November 1999, when Microsoft and Intel were brought into the Group of 30 for the first time in place of Chevron and Union Carbide. In a <em>PC Week </em>column a few days later, I expressed displeasure with <a href="http://www.dj.com/">Dow Jones Corp.</a> for chasing (as it seemed to me) the glitter and glitz of the tech-heavy NASDAQ Composite. (The latter index would <a href="http://en.wikipedia.org/wiki/Dot-com_bubble">peak, as we doubtless all remember</a>, only four months later <a href="http://www.google.com/finance?chdnp=1&amp;chdd=1&amp;chds=1&amp;chdv=1&amp;chvs=maximized&amp;chdeh=0&amp;chdet=1255725793802&amp;chddm=999738&amp;chls=IntervalBasedLine&amp;q=INDEXNASDAQ:.IXIC&amp;ntsp=0">at a height that it has never since approached</a>.)</p><p>I've since noted, for example in an <em>eWEEK </em>column in March 2005 (so far as I know, not available on line) that subsequent struggles of the DJIA would have been far less labored if Microsoft and Intel had not been holding it back. If we look back to December 2003, for example, when the DJIA crossed above 10,000 for the third time in its history, we can ask ourselves: what would have happened since then if Microsoft and Intel had been <em>re-</em>replaced by the stocks that were voted off the island four years earlier?</p><p>Others may approach this calculation differently, but as I compute this, <strong>today's DJIA would have topped 10,120 if MSFT and INTC had been sent back to the stock yard</strong>.</p><p>But wait, there's more. What if MSFT and INTC were replaced, not by two solid though unexciting petrochemical players, but instead by two exemplars of the cloud? Say, Amazon and salesforce.com? The latter did not go public until 2004, so this calculation has even more ways to do it than the one before—but as I can best run the numbers, <strong>a DJIA that had turned its eyes cloudward at its previous 10,000 breakthrough would today be nearing 10,760</strong>. We might not be dancing in the streets, but some of the parties that were held this week could have been more pleasant summer barbeques.</p><p>For investors, perhaps this mind game is a useful reminder that indicators aren't the same as measures. Sure, the DJIA is <em>based </em>on objective measures, but <strong>the continual re-composition of the DJIA massages those measures into well-informed opinions</strong>. There's nothing wrong with that, unless you misunderstand what the number means.</p><p>For everyone else, I offer this as an exercise in thinking about what will drive our economy forward <a href="http://blogs.salesforce.com/blogs/2009/07/vaporizing-doubts.html">during the decade to come</a>. The <a href="http://en.wikipedia.org/wiki/Wintel">"Wintel" model of thick-client computing</a> had a good long run, but its day is nearly done. <strong>"We expect Windows and Office to be empty shells" a decade from now</strong>, <a href="http://newsblogs.chicagotribune.com/burns-on-business/2009/10/microsofts-chicago-datacenter-shows-huge-investment-in-cloud-computing.html">says Toan Tran</a>, an equity research analyst at Chicago's Morningstar Inc.</p><p>There's more to the market than simple numbers, but <a href="http://www.goodreads.com/quotes/show/166961">numbers are the basis of all real knowledge</a>. Don't get caught in a shell game.</p><p /><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/SuccessForce/~4/vsoHuFntXQQ" height="1" width="1" /></div></content>



  <feedburner:origLink>http://blogs.salesforce.com/blogs/2009/10/a-cloudy-view-of-the-djia.html</feedburner:origLink></entry>
  <entry>
    <title>Salesforce.com at Oracle OpenWorld</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/SuccessForce/~3/5IXa-FkJHUA/salesforcecom-at-oracle-openworld.html" />
    <link rel="service.edit" type="application/x.atom+xml" href="http://www.typepad.com/t/atom/weblog/blog_id=106553/entry_id=6a00e54ee3905b88330120a637a838970c" title="Salesforce.com at Oracle OpenWorld" />
    <id>tag:typepad.com,2003:post-6a00e54ee3905b88330120a637a838970c</id>
    <issued>2009-10-13T09:41:04-07:00</issued>
    <modified>2009-10-13T16:41:04Z</modified>
    <created>2009-10-13T16:41:04Z</created>
    <summary>Yes. It’s true. Salesforce.com is exhibiting at and sponsoring Oracle OpenWorld. Oracle OpenWorld is a great opportunity to connect with existing and potential customers, something salesforce.com does at industry events throughout the year to evangelize the benefits of cloud computing....</summary>
    <author>
      <name>Kendall Collins</name>
    </author>

    <content type="application/xhtml+xml" xml:lang="en-US" xml:base="http://blogs.salesforce.com/blogs/"><div xmlns="http://www.w3.org/1999/xhtml"><span style="font-size: 11pt; font-family: &quot;Times New Roman&quot;,&quot;serif&quot;;">Yes. It’s true. Salesforce.com is exhibiting at
and sponsoring <a href="http://www.prnewswire.com/news-releases/salesforcecom-chairman-and-ceo-marc-benioff-to-speak-at-oracle-openworld-64026352.html">Oracle OpenWorld</a>.
<br />
 <br />
Oracle OpenWorld is a great opportunity to connect with existing and potential
customers, something salesforce.com does at <a href="http://www.salesforce.com/events">industry events </a>throughout the year
to evangelize the benefits of cloud computing.
Many companies want to bring cloud computing together with their existing
enterprise IT investments, and we thought it would be a great opportunity to
show customers how they can enjoy the best of both worlds and realize customer
success just like <a href="http://www.salesforce.com/customers/hi-tech-hardware/dell.jsp">Dell</a>.
<br />
 <br />
I invite you to learn more about how companies can bring together the cloud
with traditional enterprise software during an executive sponsor session with
CEO Marc Benioff, today, Oct. 13, 1:00 p.m. at the Novellus Theater in the
Yerba Buena Center, next to Moscone North. Marc will share details about how
companies are generating business success with salesforce.com and Oracle, along
with special guest Michael Dell. And, the first 500 attendees at the session
will receive a Flip Ultra<em>HD</em>. <br />
 <br />
Be sure to stop by the salesforce.com booth #3119 to see demonstrations of the
Sales Cloud, the recently launched <a href="http://www.salesforce.com/crm/customer-service-support/">Service Cloud 2</a> and to learn how to
accelerate custom application development with the Custom Cloud. And you can
enter to win one of three <a href="http://www.facebook.com/photo.php?pid=2452597&amp;id=5634829153">Mini Coopers</a> - one will be given away each day!<br />
 <br />
See you at Oracle OpenWorld!<br />
</span><span style="font-size: 12pt; font-family: &quot;Times New Roman&quot;,&quot;serif&quot;;"><br />
</span><span style="font-size: 11pt; font-family: &quot;Times New Roman&quot;,&quot;serif&quot;;">Kendall Collins<br />
Chief Marketing Officer</span><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/SuccessForce/~4/5IXa-FkJHUA" height="1" width="1" /></div></content>



  <feedburner:origLink>http://blogs.salesforce.com/blogs/2009/10/salesforcecom-at-oracle-openworld.html</feedburner:origLink></entry>
  <entry>
    <title>The Cloud Without the Airfare</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/SuccessForce/~3/GZcTzNnVYn0/the-cloud-without-the-airfare.html" />
    <link rel="service.edit" type="application/x.atom+xml" href="http://www.typepad.com/t/atom/weblog/blog_id=106553/entry_id=6a00e54ee3905b88330120a5d35218970b" title="The Cloud Without the Airfare" />
    <id>tag:typepad.com,2003:post-6a00e54ee3905b88330120a5d35218970b</id>
    <issued>2009-10-09T10:21:53-07:00</issued>
    <modified>2009-10-09T17:37:38Z</modified>
    <created>2009-10-09T17:21:53Z</created>
    <summary>I spend a lot of time on airplanes, en route to give conference keynotes and other such briefings, most of which are centered on the question of "What's this cloud computing thing and what will it do for me?" On...</summary>
    <author>
      <name>Peter Coffee</name>
    </author>
    <dc:subject>On-Demand Vision</dc:subject>

    <content type="application/xhtml+xml" xml:lang="en-US" xml:base="http://blogs.salesforce.com/blogs/"><div xmlns="http://www.w3.org/1999/xhtml"><p>I spend a lot of time on airplanes, en route to give conference keynotes and other such briefings, most of which are centered on the question of "What's this cloud computing thing and what will it do for me?"</p><p>On one rare recent occasion, not only did I get to talk about this with just a short drive up the freeway to Los Angeles, but our partner colleagues at <a href="http://www.salesforce.com/platform/innovators/american_data.jsp">American Data Company</a> also did a super job of <a href="http://www.vimeo.com/6835358">combining the slideware with the speech</a>.<a href="http://www.salesforce.com/platform/innovators/american_data.jsp" style="float: right;"><img alt="ADClogo" border="0" class="asset asset-image at-xid-6a00e54ee3905b88330120a629c673970c " src="http://blogs.salesforce.com/.a/6a00e54ee3905b88330120a629c673970c-pi" style="width: 150px; margin-top: 12px; margin-right: 12px; margin-bottom: 12px; margin-left: 12px; " title="ADClogo" /></a> This talk starts with the big picture of the IT economy, lays out both the diversity of cloud computing offerings and also their common tenets, and ends with an update on our <a href="http://www.salesforce.com/crm/sales-force-automation/">Sales Cloud</a>, <a href="http://www.salesforce.com/crm/customer-service-support/">Service Cloud</a> and <a href="http://www.salesforce.com/platform/">Custom Cloud</a> perspectives.</p><p><object height="220" width="400"><param name="allowfullscreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=6835358&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=0&amp;color=&amp;fullscreen=1" /><embed allowfullscreen="true" allowscriptaccess="always" height="220" src="http://vimeo.com/moogaloop.swf?clip_id=6835358&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=0&amp;color=&amp;fullscreen=1" type="application/x-shockwave-flash" width="400" /></object></p><p><a href="http://vimeo.com/6835358">Hot Topics in Enterprise Cloud Computing (PaaS and SaaS)</a> from <a href="http://vimeo.com/americandata">American Data Company</a> on <a href="http://vimeo.com">Vimeo</a>.</p><p>Best of all, unlike the real thing, a video version of my talk has a "pause" function, and doesn't expect hot coffee before it starts. <span class="asset asset-generic at-xid-6a00e54ee3905b88330120a629cf02970c"><a href="http://blogs.salesforce.com/files/demystifyingcloud.pdf">PDF of the slides available for download</a></span> as well, for those who want to play our game at home.</p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/SuccessForce/~4/GZcTzNnVYn0" height="1" width="1" /></div></content>



  <feedburner:origLink>http://blogs.salesforce.com/blogs/2009/10/the-cloud-without-the-airfare.html</feedburner:origLink></entry>
  <entry>
    <title>Positive Feedback Has Impact</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/SuccessForce/~3/WIN9gWkrxeQ/positive-feedback-has-impact.html" />
    <link rel="service.edit" type="application/x.atom+xml" href="http://www.typepad.com/t/atom/weblog/blog_id=106553/entry_id=6a00e54ee3905b88330120a6287853970c" title="Positive Feedback Has Impact" />
    <id>tag:typepad.com,2003:post-6a00e54ee3905b88330120a6287853970c</id>
    <issued>2009-10-09T05:54:37-07:00</issued>
    <modified>2009-10-09T12:54:37Z</modified>
    <created>2009-10-09T12:54:37Z</created>
    <summary>People often use the phrase, "positive feedback," to mean the mere act of praising good (or even mediocre) work. In technical settings, the phrase has a more precise and rather different meaning: positive feedback makes small changes self-reinforcing, with an...</summary>
    <author>
      <name>Peter Coffee</name>
    </author>
    <dc:subject>On-Demand Vision</dc:subject>

    <content type="application/xhtml+xml" xml:lang="en-US" xml:base="http://blogs.salesforce.com/blogs/"><div xmlns="http://www.w3.org/1999/xhtml"><p>People often use the phrase, "positive feedback," to mean the mere act of praising good (or even mediocre) work. In technical settings, the phrase has a more precise and rather different meaning: <a href="http://en.wikipedia.org/wiki/Positive_feedback">positive feedback makes small changes self-reinforcing</a>, with an everyday example being the howls and screeches that come from a public-address system when the microphone gets too close to the speaker.</p><p><a href="http://blogs.salesforce.com/.a/6a00e54ee3905b88330120a5d1e30d970b-popup" onclick="window.open(this.href,'_blank','scrollbars=no,resizable=yes,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0'); return false" style="float: right;"><img alt="Lcross" border="0" class="asset asset-image at-xid-6a00e54ee3905b88330120a5d1e30d970b " src="http://blogs.salesforce.com/.a/6a00e54ee3905b88330120a5d1e30d970b-320pi" style="margin: 12px; width: 216px; height: 210px;" title="Lcross" /></a> The power of positive feedback came to mind earlier this morning, when I joined a standing-room-only crowd at <a href="http://www.irconnect.com/noc/press/pages/news_releases.html?d=175079">Northrop Grumman's</a> Space Park complex in Redondo Beach for the 4:30am'ish end of <a href="http://en.wikipedia.org/wiki/LCROSS">the LCROSS mission</a>: a pair of lunar impacts, the first of a spent upper-stage rocket and the second of an instrumented probe designed to sniff the debris plume for water.</p><p>As we neared the moment of impact, several people involved in the mission were sharing their lessons learned from this fast-track project that achieved under-budget, ahead-of-schedule results—despite aggressive targets that some thought unlikely to be met. "People said we couldn't do something this small, this fast," was the recollection of one of the engineers. "When we announced that the spacecraft was ready for delivery early, it ricocheted all the way up to NASA headquarters."</p><p>I found myself thinking of positive feedback. When you know you're trying to do something in two years, rather than ten years, you feel more motivated to work for an extra twenty minutes to get something done today—instead of planning to do it before lunch tomorrow. The extra effort feels as if it's worthwhile.</p><p>I wonder if this may be one of the reasons that <a href="http://blog.sforce.com/sforce/2009/09/the-3x5-case-for-forcecom.html">cloud computing projects get done more quickly</a> than anyone expects, or even believes to be possible. An extra twenty minutes, before morning coffee or during a working lunch or squeezed in before you go home, can make a contribution that's really tangible when you're <a href="http://www.salesforce.com/platform/cloud-platform/">working in a high-leverage framework like Force.com</a>. Every action yields perceptible progress.</p><p>This is pretty much the polar opposite of the joke (at least, I think it's meant as a joke) that asks "What's a man-year of effort at [insert big slow organization name here]? That's 700 people saying they can get it done before lunchtime." <a href="http://en.wikipedia.org/wiki/Systemantics#Some_laws_of_Systemantics">Massive, legacy-burdened projects</a> always seem to take longer than anyone thought, and <a href="http://en.wikipedia.org/wiki/Brooks%27s_law">throwing more people at them just makes them take even longer</a>.</p><p>People ask me how Force.com achieves fivefold acceleration of development, compared to platforms like Java or .Net: I tell them it's not just the programming model. It's the whole environment in which reusing data, and multiplying the value of existing processes by linking them easily with additional resources, gives every increment of effort more impact than it's ever had before. Positive feedback indeed.</p><p /><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/SuccessForce/~4/WIN9gWkrxeQ" height="1" width="1" /></div></content>



  <feedburner:origLink>http://blogs.salesforce.com/blogs/2009/10/positive-feedback-has-impact.html</feedburner:origLink></entry>
  <entry>
    <title>It's Coming from Inside the House!</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/SuccessForce/~3/2YhbF_-epd8/its-coming-from-inside-the-house.html" />
    <link rel="service.edit" type="application/x.atom+xml" href="http://www.typepad.com/t/atom/weblog/blog_id=106553/entry_id=6a00e54ee3905b88330120a625a09f970c" title="It's Coming from Inside the House!" />
    <id>tag:typepad.com,2003:post-6a00e54ee3905b88330120a625a09f970c</id>
    <issued>2009-10-08T13:19:27-07:00</issued>
    <modified>2009-10-08T21:48:10Z</modified>
    <created>2009-10-08T20:19:27Z</created>
    <summary>When people raise questions of data protection in clouds, I've often noted the ample research available on internal versus external threats—as tabulated, for example, by the GAO in that agency's analysis of sources of vulnerability in U.S. government IT (figure...</summary>
    <author>
      <name>Peter Coffee</name>
    </author>
    <dc:subject>On-Demand Vision</dc:subject>

    <content type="text/html" xml:lang="en-US" xml:base="http://blogs.salesforce.com/blogs/" mode="escaped">
&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;p&gt;&lt;a href="http://blogs.salesforce.com/.a/6a00e54ee3905b88330120a625ad70970c-popup" onclick="window.open( this.href, '_blank', 'width=640,height=480,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0' ); return false" style="float: right;"&gt;&lt;img  alt="GAORisksFY08" class="asset asset-image at-xid-6a00e54ee3905b88330120a625ad70970c " src="http://blogs.salesforce.com/.a/6a00e54ee3905b88330120a625ad70970c-320wi" style="margin: 0px 0px 5px 5px;"&gt;&lt;/a&gt; When people raise questions of data protection in clouds, I've often noted the ample research available on internal versus external threats—as tabulated, for example, by the GAO in that agency's &lt;a href="http://www.fcw.com/Articles/2009/07/17/Web-GAO-FISMA-info-security.aspx"&gt;analysis of sources of vulnerability in U.S. government IT&lt;/a&gt; (figure at right). This is explored in more detail by a white paper available by link &lt;a href="http://blog.sforce.com/sforce/2008/03/saas-and-real-s.html"&gt;from one of my earlier blog posts&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;If you're not segregating duties, if you're not auditing the access privileges that you grant with reference to the processes you want to enable, then it's really quite irrelevant where the information is being stored.&lt;/p&gt;
&lt;p&gt;Expanding on this key understanding,&amp;nbsp;&lt;a href="http://www.darkreading.com/database_security/security/app-security/showArticle.jhtml?articleID=220300753"&gt;a new report from InformationWeek's Dark Reading site&lt;/a&gt; now puts the situation in even plainer terms with the headline, &lt;strong&gt;Databases' Most Serious Vulnerability: Authorized Users&lt;/strong&gt;.&lt;/p&gt;&lt;p&gt;"There are five common factors," says the summary of the report on the Dark Reading site, "that lead to the compromise of database information":&lt;a href="http://www.darkreading.com/database_security/security/app-security/showArticle.jhtml?articleID=220300753" style="float: right;"&gt;&lt;img  alt="Dark_reading_logo_small" border="0" class="asset asset-image at-xid-6a00e54ee3905b88330120a6258570970c  selected" src="http://blogs.salesforce.com/.a/6a00e54ee3905b88330120a6258570970c-120pi" style="margin-top: 24px; margin-right: 24px; margin-bottom: 24px; margin-left: 24px; " title="Dark_reading_logo_small"&gt;&lt;/a&gt;
&lt;/p&gt;&lt;ul type="square"&gt;
&lt;li&gt;ignorance&lt;/li&gt;
&lt;li&gt;poor password management&lt;/li&gt;
&lt;li&gt;rampant account sharing&lt;/li&gt;
&lt;li&gt;unfettered access to data&lt;/li&gt;
&lt;li&gt;excessive portability of data&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;br&gt;
&lt;a href="http://www.salesforce.com/platform/cloud-platform/security.jsp" style="float: left;"&gt;&lt;img  alt="Img_chiclet_granular_b" border="0" class="asset asset-image at-xid-6a00e54ee3905b88330120a5cede08970b " src="http://blogs.salesforce.com/.a/6a00e54ee3905b88330120a5cede08970b-800wi" style="margin: 0px 5px 5px 0px;" title="Img_chiclet_granular_b"&gt;&lt;/a&gt;&lt;strong&gt;Many of these sources of risk are directly and dramatically reduced by practices that are easier to implement in cloud services&lt;/strong&gt; than they are in traditional client-server environments. Salesforce.com systems are excellent examples.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;For example, every individual salesforce.com subscriber is associated with a unique set of login credentials, which even the administrator has no direct way of knowing: a password reset operation sends required information and activation links directly to the subscriber, meaning that any actions to access or modify data can be unambiguously associated with a specific person.&amp;nbsp;&lt;a href="http://www.salesforce.com/platform/cloud-platform/security.jsp" onclick="window.open(this.href,'_blank','scrollbars=no,resizable=yes,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0'); return false" style=" float: right;"&gt;&lt;img  alt="Img_plat_chic_granular_hd" class="asset asset-image at-xid-6a00e54ee3905b88330120a62580ee970c " src="http://blogs.salesforce.com/.a/6a00e54ee3905b88330120a62580ee970c-320pi" style="margin-top: 9px; margin-right: 9px; margin-bottom: 9px; margin-left: 9px; " title="Img_plat_chic_granular_hd"&gt;&lt;/a&gt;&lt;a href="http://www.salesforce.com/platform/cloud-platform/security.jsp"&gt;Access to information can be controlled with unsurpassed precision&lt;/a&gt;.&lt;/p&gt;&lt;p&gt; Excessive portability of data is another important source of risk to consider. &lt;strong&gt;The path of least resistance in client-server settings is for data to expand to fill the space available&lt;/strong&gt;: to wind up downloaded onto desktops, backed up onto thumb drives, attached to emails, and in general copied in too many places and shared via too many unsecured and ungovernable channels.&lt;/p&gt;&lt;p&gt;&lt;a href="http://www.salesforce.com/platform/cloud-platform/content.jsp" style="float: left;"&gt;&lt;img  alt="Img_chiclet_library_b" border="0" class="asset asset-image at-xid-6a00e54ee3905b88330120a5ceeb0a970b " src="http://blogs.salesforce.com/.a/6a00e54ee3905b88330120a5ceeb0a970b-800wi" style="margin: 0px 5px 5px 0px;" title="Img_chiclet_library_b"&gt;&lt;/a&gt; In a Force.com environment, it's far more natural for people to &lt;a href="http://www.salesforce.com/platform/cloud-platform/content.jsp"&gt;share links to shared content libraries&lt;/a&gt;, rather than making N (or multi-N) copies of the data for N users. This library model makes it far more likely that updates, redactions, or altered access policies will have the desired (or even mandated) effect of&lt;strong&gt; making sure that people only see what's correct—and also, &lt;/strong&gt;&lt;em&gt;&lt;strong&gt;not &lt;/strong&gt;&lt;/em&gt;&lt;strong&gt;insignificantly, what's genuinely needed &lt;/strong&gt;to do their jobs.&lt;/p&gt;&lt;p&gt;"Experts say that many users who work with databases simply don't understand the sensitivity—or the value—of the data they work with, and therefore become casual in their security practices," warns the Dark Reading summary. That's not going to change any time soon, and not without incurring expenses that most organizations don't want to face.&lt;/p&gt;&lt;p&gt;At least we can build applications in &lt;strong&gt;an environment that makes insecure behavior&lt;/strong&gt; &lt;em&gt;&lt;strong&gt; less &lt;/strong&gt;&lt;/em&gt;&lt;strong&gt;convenient&lt;/strong&gt; than disciplined data management.&lt;/p&gt;&lt;/div&gt;
&lt;img src="http://feeds.feedburner.com/~r/SuccessForce/~4/2YhbF_-epd8" height="1" width="1"/&gt;</content>



  <feedburner:origLink>http://blogs.salesforce.com/blogs/2009/10/its-coming-from-inside-the-house.html</feedburner:origLink></entry>
  <entry>
    <title>Dreamforce Video Contest - 1 Week Left</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/SuccessForce/~3/ECFzfGDByNU/dreamforce-video-contest---1-week-left.html" />
    <link rel="service.edit" type="application/x.atom+xml" href="http://www.typepad.com/t/atom/weblog/blog_id=106553/entry_id=6a00e54ee3905b88330120a622a06a970c" title="Dreamforce Video Contest - 1 Week Left" />
    <id>tag:typepad.com,2003:post-6a00e54ee3905b88330120a622a06a970c</id>
    <issued>2009-10-07T18:02:07-07:00</issued>
    <modified>2009-10-08T17:02:18Z</modified>
    <created>2009-10-08T01:02:07Z</created>
    <summary>Free conference passes, hotel accommodations, lunch with Marc &amp; Colin Powell, backstage passes for the Black Crows! You’ve got 1 week left to submit your video for consideration! There are 3 grand prize winners and 10 people who will come...</summary>
    <author>
      <name>Jamie Grenney</name>
    </author>

    <content type="text/html" xml:lang="en-US" xml:base="http://blogs.salesforce.com/blogs/" mode="escaped">
&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;p&gt;Free conference passes, hotel accommodations, lunch with Marc &amp;amp; Colin Powell, backstage passes for the Black Crows! &lt;/p&gt;

&lt;p&gt;You’ve got 1 week left to submit your video for consideration! &lt;/p&gt;

&lt;p&gt;There are 3 grand prize winners and 10 people who will come away for a conference pass and a Flip camera so your chances are pretty good. 

Check out the &lt;a href="http://www.youtube.com/view_play_list?p=60C662C77F1D663F&amp;sort_field=viewcount"&gt;videos that have been submitted so far&lt;/a&gt; and learn how you can &lt;a href="http://www.youtube.com/view_play_list?p=60C662C77F1D663F&amp;sort_field=added"&gt;enter the contest&lt;/a&gt;&lt;span style="text-decoration: underline;"&gt;&lt;/span&gt;. 
&lt;/p&gt;

&lt;object height="290" width="480"&gt;&lt;param name="movie" value="http://www.youtube.com/p/60C662C77F1D663F&amp;hl=en&amp;fs=1"&gt;&lt;param name="allowFullScreen" value="true"&gt;&lt;param name="allowscriptaccess" value="always"&gt;&lt;embed allowfullscreen="true" allowscriptaccess="always" height="290" src="http://www.youtube.com/p/60C662C77F1D663F&amp;hl=en&amp;fs=1" type="application/x-shockwave-flash" width="480"&gt;&lt;/object&gt;



&lt;a href="http://blogs.salesforce.com/.a/6a00e54ee3905b88330120a6229fe4970c-pi" style="display: inline;"&gt;&lt;img  alt="Prizes" border="0" class="asset asset-image at-xid-6a00e54ee3905b88330120a6229fe4970c image-full " src="http://blogs.salesforce.com/.a/6a00e54ee3905b88330120a6229fe4970c-800wi" title="Prizes" /&gt;&lt;/a&gt;&lt;/div&gt;
&lt;img src="http://feeds.feedburner.com/~r/SuccessForce/~4/ECFzfGDByNU" height="1" width="1"/&gt;</content>



  <feedburner:origLink>http://blogs.salesforce.com/blogs/2009/10/dreamforce-video-contest---1-week-left.html</feedburner:origLink></entry>
  <entry>
    <title>More is So Very Not Better</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/SuccessForce/~3/JD95AIGq6sE/more-is-so-very-not-better.html" />
    <link rel="service.edit" type="application/x.atom+xml" href="http://www.typepad.com/t/atom/weblog/blog_id=106553/entry_id=6a00e54ee3905b88330120a6227e03970c" title="More is So Very Not Better" />
    <id>tag:typepad.com,2003:post-6a00e54ee3905b88330120a6227e03970c</id>
    <issued>2009-10-07T17:02:52-07:00</issued>
    <modified>2009-10-08T16:52:18Z</modified>
    <created>2009-10-08T00:02:52Z</created>
    <summary>It's staggering to read the descriptions of the multi-city-block, polar-icecap-melting monuments to code bloat that are being built to run 20th-century software in a poor imitation of 21st-century cloud computing. When I got my undergraduate degree in civil engineering, I...</summary>
    <author>
      <name>Peter Coffee</name>
    </author>
    <dc:subject>On-Demand Vision</dc:subject>

    <content type="application/xhtml+xml" xml:lang="en-US" xml:base="http://blogs.salesforce.com/blogs/"><div xmlns="http://www.w3.org/1999/xhtml"><p>It's staggering to read the descriptions of the <a href="http://www.forbes.com/2009/10/05/datacenter-amazon-google-technology-virtualization-09-microsoft.html?partner=technology_newsletter">multi-city-block, polar-icecap-melting monuments to code bloat </a>that are being built to run 20<sup>th</sup>-century software in a poor imitation of 21<sup>st</sup>-century cloud computing. When I got my undergraduate degree in civil engineering, I hoped someday to build nuclear power plants: I never imagined that a Chicago server farm would soon be "the first point of consumption for the nuclear-fueled Elmhurst power grid, initially taking 30 megawatts of power, enough power to supply 20,000 U.S. homes, with plans to take 30 megawatts more."</p><p>There's a better way. Instead of running N copies of a traditional, general-purpose operating system for N separate users of that operating system, <a href="http://www.salesforce.com/platform/cloud-infrastructure/kernel.jsp">a multi-tenant kernel</a> can do the job with a tiny fraction of that amount of code on a tiny fraction of that amount of hardware. <a href="http://www.techcrunch.com/2009/03/23/the-efficient-cloud-all-of-salesforce-runs-on-only-1000-servers/">As noted by one attendee</a> at an event in New York this March, "all of salesforce.com runs on only about 1,000 servers. And that is mirrored, so it is really only 500. Think about that for a minute. Salesforce has more than 55,000 enterprise customers, 1.5 million individual subscribers, 30 million lines of third-party code, and hundreds of terabytes of data all running on 1,000 machines." (Today, <a href="http://www.salesforce.com/company/news-press/press-releases/2009/08/090820.jsp">it's more like 63,000 customers</a> and more than <a href="http://www.salesforce.com/platform/cloud-platform/programmable-logic.jsp">80 million lines of Force.com code</a>, but it's the basic ratios rather than the absolute numbers that matter here.)</p><p>Compared to the massive old model, running applications in the new multi-tenant model is like putting people in business-class seats <a href="http://www.theage.com.au/travel/flight-test-singapore-airlines-a380-20090624-cwif.html">on an A380 from L.A. to Singapore</a>—versus putting the same people, in their cars, on a ferry boat that goes about one-tenth as fast. Sure, a turbine-powered hydrofoil ship is a beautiful piece of engineering, just like that data center in Chicago—but isn't the destination more important than the machine that gets you there?</p><p>And doesn't it make sense to get there faster, more efficiently, at lower cost? By <em>not</em> defining the problem in terms that make you keep on carrying the burdens of past practice?</p><p>The differential savings of new versus old are only going to increase. <a href="http://www.forbes.com/2009/10/03/global-warming-datacenter-technology-cio-network-carbon.html?partner=technology_newsletter">As Ed Sperling asks over on Forbes.com</a>, what happens when <a href="http://en.wikipedia.org/wiki/Carbon_tax">carbon taxes</a> start to <a href="http://www.forbes.com/2009/10/04/datacenter-virtualization-delorme-technology-cio-network-energy.html?partner=technology_newsletter">do a better job of fully internalizing costs</a> that today are not fully visible in <a href="http://blogs.zdnet.com/Berlind/?p=743">the prices we pay for electric power</a>?<a href="http://www.zpub.com/sf/history/sfh-cc.html" style="float: right;"><img alt="Cc2-card" class="asset asset-image at-xid-6a00e54ee3905b88330120a6227c72970c " src="http://blogs.salesforce.com/.a/6a00e54ee3905b88330120a6227c72970c-120pi" style="margin: 12px; width: 193px; height: 119px;" title="Cc2-card" /></a></p><p>Putting thousands of copies of a 20<sup>th</sup>-century operating system in one big place, and calling it a cloud, looks to me an awful lot like putting wings and jet engines on the Titanic and calling it an A380.  Burn enough fuel, and you might even make it fly—but <a href="http://www.zpub.com/sf/history/sfh-cc.html">the day of the flying boat</a> came and went with startling speed. Other notions may pass just as quickly, no matter how clever the engineering...or how impressive the monuments that are built to the bad idea.</p><p /><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/SuccessForce/~4/JD95AIGq6sE" height="1" width="1" /></div></content>



  <feedburner:origLink>http://blogs.salesforce.com/blogs/2009/10/more-is-so-very-not-better.html</feedburner:origLink></entry>
  <entry>
    <title>The Cloud Should Be the Center, not the Edge</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/SuccessForce/~3/Bnj9gNvZENg/the-cloud-should-be-the-center-not-the-edge.html" />
    <link rel="service.edit" type="application/x.atom+xml" href="http://www.typepad.com/t/atom/weblog/blog_id=106553/entry_id=6a00e54ee3905b88330120a60e38da970c" title="The Cloud Should Be the Center, not the Edge" />
    <id>tag:typepad.com,2003:post-6a00e54ee3905b88330120a60e38da970c</id>
    <issued>2009-10-02T17:02:18-07:00</issued>
    <modified>2009-10-03T00:04:39Z</modified>
    <created>2009-10-03T00:02:18Z</created>
    <summary>Someone asked me yesterday how to convert a document from a proprietary word-processing format to a PDF file. "All the things I can find on line are downloads that mess with your printer settings," he said. I told him that...</summary>
    <author>
      <name>Peter Coffee</name>
    </author>
    <dc:subject>On-Demand Vision</dc:subject>

    <content type="text/html" xml:lang="en-US" xml:base="http://blogs.salesforce.com/blogs/" mode="escaped">
&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;p&gt;Someone asked me yesterday how to convert a document from a proprietary word-processing format to a &lt;a href="http://en.wikipedia.org/wiki/Portable_Document_Format"&gt;PDF&lt;/a&gt; file. "All the things I can find on line are downloads that mess with your printer settings," he said. I told him that &lt;a href="http://www.openoffice.org/"&gt;OpenOffice&lt;/a&gt; 3.0 does &lt;a href="http://www.openoffice.org/dev_docs/features/3.0/"&gt;a lot of nice new things&lt;/a&gt; with PDF export (and also document import, including Office 2007 formats); I suggested, though, that by far the easiest solution was to &lt;a href="http://docs.google.com/support/bin/answer.py?hl=en&amp;amp;answer=50092"&gt;upload the file into Google Docs&lt;/a&gt;, then &lt;a href="http://docs.google.com/support/bin/answer.py?hl=en&amp;amp;answer=49115"&gt;download it back&lt;/a&gt; to his machine as a PDF.&lt;/p&gt;
&lt;p&gt;This is more than just a useful tip for dealing with the world's unfortunately long list of legacy and proprietary formats. (It's especially sad that so much time gets spent addressing these problems for content that's mostly simple documents and alphanumeric tables. If you want to send someone some formatted text, why not send it as &lt;a href="http://en.wikipedia.org/wiki/Rich_Text_Format"&gt;RTF&lt;/a&gt; or &lt;a href="http://en.wikipedia.org/wiki/HTML"&gt;HTML&lt;/a&gt;—instead of sending it in a vendor- and release-specific format that's weighed down with irrelevant exotic capabilities?)&lt;/p&gt;
&lt;p&gt;What's more important is to &lt;strong&gt;start thinking in terms of "the cloud as first resort."&lt;/strong&gt; Don't ask, "what can I download to do this on my PC?" Ask rather, "what cloud service will take what I have and deliver what I want, where I want?"&lt;/p&gt;
&lt;p&gt;Instead of thinking, "how do I send this to someone as a PDF?", shouldn't the question be something more along the lines of,&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;How do I make this content accessible to someone &lt;strong&gt;without assuming &lt;/strong&gt;that he has some specific vendor's application installed on his machine?&lt;/li&gt;
&lt;li&gt;How do I make this accessible to a whole bunch of people &lt;strong&gt;without being limited &lt;/strong&gt;to some common subset of content formatting capabilities?&lt;/li&gt;
&lt;li&gt;How do I share this with an open-ended audience of people &lt;strong&gt;without sending a separate copy &lt;/strong&gt;to everyone who wants to see it?&lt;/li&gt;
&lt;/ul&gt;&lt;br&gt;
&lt;p&gt;
And then you start to think about authoring documents on line, or at least publishing them on line, in ways that let others contribute—while still giving you visibility into who's done what, and control of who can do what.
&lt;/p&gt;&lt;p&gt;The cloud should not be the mere connective tissue between pockets of local capability. It should not be the last thing that you use, after you've done everything else that you can possibly do with local facilities. &lt;strong&gt;The cloud should not be at the edge of your IT map.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Rather, the growing range of powerful and convenient services in the cloud should be the center of your thinking about what to do, in the quickest and most economical way—because that center is getting bigger, and richer, and more attractive in every way, every day.&lt;/p&gt;&lt;/div&gt;
&lt;img src="http://feeds.feedburner.com/~r/SuccessForce/~4/Bnj9gNvZENg" height="1" width="1"/&gt;</content>



  <feedburner:origLink>http://blogs.salesforce.com/blogs/2009/10/the-cloud-should-be-the-center-not-the-edge.html</feedburner:origLink></entry>

</feed><!-- ph=1 --><!-- nhm:from_kauri -->
