But what threats should we be vigilant for? You can find the answer in this video that looks at the top five security issues we currently face on the web.

Cybercriminals have become very sophisticated in the way they infiltrate our networks and we look at some of the most insidious forms of attacks, such as phishing and poison websites which exploit human weakness in your technological system.

Of course, hackers will also try to find chinks in your armor through third party software and browsers that are not updated with the latest security patches. A growing threat across the board is coming from social networks. These provide hackers with a wealth of opportunities to get into your network and access data.

But we don’t just identify the threats in our short video; we also look at how you can defend your network against them and keep it secure.

Watch our informative video today and learn who to approach security and shut down potential threats before they can cause any damage.

We have other videos that cover a range of IT issues. Check them out as well and keep up to-date with the latest developments in the IT world by subscribing to our RSS feed.

We also cover a broad range of different IT related issues in our other videos, which are great for learning more about networking technologies. If you want to stay up-to-date on network security issues, then sign up to our RSS feed or email feed (on the right hand side) today and learn of the latest trends as and when they happen.

Because this is a vague area, it can also give rise to questions such as, “wouldn’t the built-in Exchange Server anti-spam solution suffice for our needs?”

The answer to this question is not easy to find. Any Exchange anti-spam solution provides different layers of protection for your organization. Generally speaking, every layer will add to your spam detection rate, thus reducing your false positives. But this is not always the case. Simple, basic layers such as keyword based filtering are actually likely to have a negative effect on your false positive rate.

When analyzing the cost to benefit ratio that your anti-spam solution is likely to provide, it is essential that you understand what spam really is. The term “spam” is such a huge, all encompassing word that it is easy to lose sight of what you’re actually fighting against. Many believe spam to be that junk mail which attempts to sell us useless stuff, or else those pointless chain letters that we all receive. These, at best, have a negative impact on your infrastructure by slowing down your legitimate mail flow and adding to your bandwidth costs. At worst they disrupt your employees, causing an undesired slowdown in productivity. However, the truth of the matter is that there are far great risks posed by spam.

Spam is often used as a way to distribute malware. It is also an effective tool to use for phishing attacks, as well as the more insidious spear phishing attacks. It is here that we see a profound effect on the cost benefit analysis. These spam threats can jeopardize your confidential data. A successful malware distribution attempt by a spam email can also give third parties access to your system, or even infect your network with botnet clients that result in a network performance drop, as well as necessary downtime to clean up the infection. Successful phishing attacks can steal data and provide hackers with passwords or even access to your bank accounts.

With more at stake, it becomes sensible to make a small extra investment to beef up your Exchange anti-spam capabilities. The greater your potential loss from an intrusion, the more security it is worth investing in.

Good third-party anti-spam solutions generally provide a wealth of tools that are specifically designed to combat risks that basic solutions tend to overlook. Multiple antivirus engines can also help to ensure that no virus makes it through your security barrier. Even more advanced solutions also provide heuristic analysis, as well as sandbox-based analysis to ensure that not only zero-day malware is blocked, but that even malware designed specifically to target your organization is likely to be caught because of its behavior.

Such solutions may even have specific modules that are dedicated to preventing phishing attacks. These use technologies like Bayesian analysis, fingerprinting and databases of known URLs to deal with these risks in a far more detailed and effective manner than basic Exchange anti-spam solutions would.

The highest risk posed by spam is not an increase in traffic load. Instead it is the consequences of falling victim to a malware or phishing spam email. Many good third-party Exchange anti-spam solutions are reasonably priced, making them an easy fit into any cost benefit analysis. When looking at the long term, the extra layers of protection might be a lot cheaper for your business than the saving you might make with basic anti-spam protection.

Take heart, for in this post we’re going to share with you 111 tips to help you put nine hours of productivity into an eight-hour day, or maybe just steal back a little bit of “me time” for yourself. We’ve culled the best of the Internet, along with some secret files that were delivered to us by an anonymous secret agent with a Redmond accent to bring you the best of the best for saving every little slice of time, and making your daily grind as efficient as possible. Let’s start with:

Windows keyboard/mouse shortcuts

Microsoft Support offer a ton of keyboard and mouse short-cuts designed to save you time and let you work more efficiently. You probably know some of these, but I bet there’s a trick or two in here even hard core Windows gurus don’t know. Here are some of our favorites from that Knowledge Base article:

Windows system key combinations

1. F1: Help for the currently selected item

2. CTRL+ESC: Open Start menu

3. ALT+TAB: Switch between open programs

4. ALT+F4: Quit program

5. SHIFT+DELETE: Delete item permanently

6. Windows Logo+L: Lock the computer (without using CTRL+ALT+DELETE)

7. Win+F1 : Load the Help system (it will have a generic start page so you can search help on anything + it provides a quick start guide for windows).

Mouse click/keyboard modifier combinations for shell objects

8. SHIFT+right click: Displays a shortcut menu containing alternative commands

9. SHIFT+double click: Runs the alternate default command (the second item on the menu)

10. ALT+double click: Displays properties.

General keyboard-only commands

11. F10: Activates menu bar options

12. SHIFT+F10: Opens a shortcut menu for the selected item (this is the same as right-clicking an object)

13. CTRL+ESC: Opens the Start menu (use the ARROW keys to select an item)

14. Win+F : Loads the Search for files and folders

15. CTRL+SHIFT+ESC: Opens Windows Task Manager

16. ALT+DOWN ARROW: Opens a drop-down list box

17. SHIFT: Press and hold down the SHIFT key while you insert a CD-ROM to bypass the automatic-run feature

18. ALT+SPACE: Displays the main window’s System menu

19. ALT+- (ALT+hyphen): Displays the Multiple Document Interface (MDI) child window’s System menu

20. CTRL+TAB: Switch to the next child window of a Multiple Document Interface (MDI) program

21. ALT+underlined letter in menu: Opens the menu

22. ALT+F4: Closes the current window

23. CTRL+F4: Closes the current Multiple Document Interface (MDI) window

24. ALT+F6: Switch between multiple windows in the same program.

Shell objects and general folder/Windows Explorer shortcuts

25. F2: Rename object

26. F3: Find all files

27. SHIFT+DELETE: Delete selection immediately, without moving the item to the Recycle Bin

28. ALT+ENTER: Open the properties for the selected object

29. To copy a file, press and hold down the CTRL key while you drag the file to another folder

30. To create a shortcut, press and hold down CTRL+SHIFT while you drag a file to the desktop or a folder.

General folder/shortcut control

31. F4: Selects the Go To A Different Folder box and moves down the entries in the box (if the toolbar is active in Windows Explorer)

32. F5: Refreshes the current window

33. F6: Moves among panes in Windows Explorer

34. BACKSPACE: Switchs to the parent folder

35. SHIFT+click+Close button: For folders, close the current folder plus all parent folders

36. Double-click the title bar of a window to maximize it.

Windows Explorer tree control

37. Numeric Keypad *: Expands everything under the current selection

38. Numeric Keypad +: Expands the current selection

39. Numeric Keypad -: Collapses the current selection.

40. RIGHT ARROW: Expands the current selection if it is not expanded, otherwise goes to the first child

41. LEFT ARROW: Collapses the current selection if it is expanded, otherwise goes to the parent.

Properties control

42. CTRL+TAB/CTRL+SHIFT+TAB: Move through the property tabs.

Accessibility shortcuts

43. Press SHIFT five times: Toggles StickyKeys on and off

44. Press down and hold the right SHIFT key for eight seconds: Toggles FilterKeys on and off

45. Press down and hold the NUM LOCK key for five seconds: Toggles ToggleKeys on and off

46. Left ALT+left SHIFT+NUM LOCK: Toggles MouseKeys on and off

47. Left ALT+left SHIFT+PRINT SCREEN: Toggles high contrast on and off.

Dialog box keyboard commands

48. TAB: Move to the next control in the dialog box

49. SHIFT+TAB: Move to the previous control in the dialog box

50. SPACEBAR: If the current control is a button, this clicks the button. If the current control is a check box, this toggles the check box. If the current control is an option, this selects the option.

51. ENTER: Equivalent to clicking the selected button (the button with the outline)

52. ESC: Equivalent to clicking the Cancel button

53. ALT+underlined letter in dialog box item: Move to the corresponding item.

Windows 7 shortcuts

Here’s some Windows 7 specific shortcuts that you may also find in Windows 8:

Window shortcuts

54. Win+R: Active the run dialog

55. Win+Home: Clear all but the active window

56. Win+Space: All windows become transparent so you can see through to the desktop

57. Win+Up arrow: Maximize the active window

58. Shift+Win+Up arrow: Maximize the active window vertically

59. Win+Down arrow: Minimize the window/Restore the window if it’s maximized

60. Win+Left/Right arrows: Dock the window to each side of the monitor

61. Shift+Win+Left/Right arrows: Move the window to the monitor on the left or right.

You can also interact with windows by dragging them with the mouse:

62. Drag window to the top: Maximize

63. Drag window left/right: Dock the window to fill half of the screen

64. Shake window back/forth: Minimize everything but the current window

65. Double-Click Top Window Border (edge): Maximize window vertically.

Taskbar shortcuts

66. Win+number (1-9): Starts the application pinned to the taskbar in that position, or switches to that program

67. Shift+Win+number (1-9): Starts a new instance of the application pinned to the taskbar in that position

68. Ctrl+Win+number (1-9): Cycles through open windows for the application pinned to the taskbar in that position

69. Alt+Win+number (1-9): Opens the Jump List for the application pinned to the taskbar

70. Win+T: Focus and scroll through items on the taskbar

71. Win+B: Focuses the System Tray icons

72. Shift+Click on a taskbar button: Open a program or quickly open another instance of a program

73. Ctrl+Shift+Click on a taskbar button: Open a program as an administrator

74. Shift+Right-click on a taskbar button: Show the window menu for the program (like XP does)

75. Shift+Right-click on a grouped taskbar button: Show the window menu for the group

76. Ctrl+Click on a grouped taskbar button: Cycle through the windows of the group.

More helpful shortcuts

77. Ctrl+Shift+N: Creates a new folder in Windows Explorer

78. Alt+Up: Goes up a folder level in Windows Explorer

79. Alt+P: Toggles the preview pane in Windows Explorer

80. Shift+Right-Click on a file: Adds Copy as Path, which copies the path of a file to the clipboard

81. Shift+Right-Click on a file: Adds extra hidden items to the Send To menu

82. Shift+Right-Click on a folder: Adds Command Prompt Here, which lets you easily open a command prompt in that folder

83. Win+P: Adjust presentation settings for your display

84. Win+(+/-): Zoom in/out

85. Win+G: Cycle between the Windows Gadgets on your screen

86. Win+M: Minimize all open windows to the taskbar

87. Win+Home: Minimize all open windows to the taskbar except the active one

88. Win+E: Open Explorer

89. Win+P: Connect to an external monitor or projector and toggle through extend or duplicate modes

90. Win+Spacebar: Show your desktop by making all open windows transparent

91. Win+Shift+Left Arrow: Move the active window to the left desktop (multiple monitors only)

92. Win+Shift+Right Arrow: Move the active window to the right desktop (multiple monitors only)

93. Win++ and Win+-: If you have a keyboard with a number pad, hold the Windows key down and then press the + key to activate the screen magnifier. + will zoom in, – will zoom out

94. Win+Tab: Aero version of ALT+TAB that lets you quickly cycle through open windows.

Shell shortcuts

These all get you to special locations within your file system quickly and easily. They are all used by Win+R and then typing shell: +

95. Profile: Takes you straight to your profile directory

96. Personal: Takes you straight to your Documents folder

97. SendTo: Takes you to the folder where you store “send to” shortcuts. See #109 below for more on this

98. Startup: Takes you to the Startup directory for your profile

99. Common Startup: Takes you to the Startup directory for all profiles

100. ConnectionsFolder: Takes you straight to your network connections like in the days of old

101. Programs: Takes you to your profile’s start menu entries

102. Common Programs: Takes you to all the profiles’ start menu entries

103. AppData: Takes you to the normally hidden Roaming Application Data folder

104. Local AppData: Takes you to the normally hidden Local Application Data folder

105. Cookies: Takes you to your cookies folder

106. Cache: Takes you to your Temporary Internet Files folder

107. Desktop: Takes you to the folder that is represented by your Desktop

108. Downloads: Takes you to your Downloads folder.

Make your own shortcuts

109. Use #97 above to get to your Send To folder and then add your own shortcuts to the SendTo menu. You can use drive letters, UNC paths, or shortcuts to other apps.

110. Add a folder to your Favorites by browsing to it in Explorer, and then right-clicking Favorites in the left hand pane. Then just click “Add current location to Favorites”.

111. You can right-click any program and pin it to the task bar or start menu to make it easier to launch the next time you need it.

Now we shared 111 tips with you. Some you probably already knew, but I bet everyone who reads this learned at least one new trick. There are many more out there so how about sharing your favorite if it didn’t make the cut by leaving a comment below?

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One of the most common complaints that IT administrators receive is that the Internet is slow. But no one seems willing to understand is that it is not your fault that the Internet is slow. In fact, the problem is not a lack of bandwidth, but is instead caused by the existing bandwidth being used inefficiently, or by it being eaten up by high bandwidth, non-work related websites.

Take back control with GFI WebMonitor

You can stop those annoying phone calls and questions as to why the Internet is slow by using GFI WebMonitor. This software has a number of great features that allow you to control your Internet connection to ensure fair use for everybody.

So what exactly can GFI WebMonitor offer you?

1. The real-time termination of large downloads – Did the CEO call you complaining that he can’t access his stock portfolio because everything is slow? If it wasn’t slow until a while ago, you can log into GFI WebMonitor and see if someone is downloading a massive file that is hogging your bandwidth. You company’s IT policy states that large files should be downloaded after office hours. So your solution has just three simple steps: you kill the download connection using GFI WebMonitor; you call the CEO and tell him that problem is solved; then you call the user and share your thoughts about bandwidth use with them.

2. Bandwidth quotas – Before you overreact and institute a company-wide block on YouTube, take a look at why it is being accessed. If users have made YouTube their radio channel, it can quickly become a serious problem. The solution is simple: GFI WebMonitor allows you to set bandwidth quotas which give each user a daily usage limit on video streaming websites like YouTube. For greater flexibility, different quotas can even be applied to different departments.

3. Blocking of bandwidth hogging websites – Some websites are simply a waste of bandwidth. The infamous MegaUpload used to boast that it received four percent of the Internet’s traffic with 50 million daily users. Many of those were corporate users and, although it is now shut down, there are many similar websites that are being used. Even the legitimate use of ones such as the popular DropBox can be bandwidth hungry. These sites can quickly overwhelm your connection, so blocking them or implementing quotas will ensure nobody is slowing the company down by downloading tonight’s HD movie over the corporate network.

4. Block streaming media within websites – Some websites, such as sports sites and news sites, stream a considerable amount of video as part of their content. Once again, these streams can quickly overwhelm a connection. Certainly we are sure to see a spike in media website usage with the upcoming London Olympics and Euro 2012. With GFI WebMonitor you can block the stream without blocking the website itself, thereby saving vital bandwidth.

5. Bandwidth consumption alert – the above are all great features, but maybe you just want to allow people to monitor themselves. However, you still need to be able to enforce policy on those that don’t play by the rules. But what can you do? Monitor the connection constantly? GFI WebMonitor features real-time graphs that allow you to set up notifications based on specific criteria. For example, you can set the software to alert you when someone has consumed 500MB of downloads in an hour, or more than 5GB in a day as these are obviously anomalous situations. You will be advised via email and you can then handle the situation on a case-by-case basis.

6. Bandwidth dashboards and scheduled reports – GFI WebMonitor features easy-to-use bandwidth specific dashboards and bandwidth only reports. This allows you to quickly analyze usage trends, commonly visited sites, prolific users, peak usage times, projected downloads and uploads and many, many more variables to give you a complete picture of what is going on in your network.

GFI WebMonitor therefore offers you a powerful toolkit to ensure you can apply a fair Internet usage policy across your network, allowing everyone in the company to use critical Internet applications without being bogged down by useless bandwidth demands.

Have a look at what GFI WebMonitor can do to improve your network web security system, or just download a free trial and give it a spin!

Recently, Websense discovered that Amnesty International’s official site had been compromised and was distributing malware. This was not a one-off; only a few months ago, a very popular server on the official site of MySQL, was hacked and used to distribute malware for a short period of time.

So what can you do?

Organizations that allow employees to browse the web must have security mechanisms that can detect when a malware attack has occurred. Simply telling users to stay away from disreputable sites is not enough to protect your network. There are various tools an administrator can use, such as reputation services that are periodically updated, to virus scanners and other technologies that detect this variety of malicious attack.

What can you do if you’re the compromised web host?

What this story teaches us is that we all can inadvertently end up distributing malware. A simple hack can turn your trusted and reputable site into the malware distribution mechanism everyone is trying to stay away from. There is no telling what damage this could do to your company’s reputation.

The first thing you must do is make sure that an attacker does not have an easy time compromising your website. Pre-emptive measures include updating all your software and ensuring your servers are properly and securely configured. This is not a one-off job and you need to carry out frequent audits on your web server to identify missing patches and vulnerabilities that could be exploited.

If you’re unlucky and your website is defaced or hackers install malicious drive-by downloads on your web server, you don’t want to be alerted by someone in the media. Therefore an effective way to stay on top of the game in this situation is to make sure that any files on your web server have not been compromised. You can do this using simple script that downloads all the files on your web server and compares them to a safe local copy. If unauthorized changes have been made to the files you are immediately notified. Automating this process will give you peace of mind that should the worst happen, you can take corrective action in a very short time.

Internet usage in an organization can open the door to some nasty stuff. Taking a proactive approach as I’ve outlined above can help you go a long way towards mitigating the danger.

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Some of the GFI Malta team members helping in the kitchen.

Once again, the GFI Charity Fund happily joined forces with Rotary Club Malta on its fourth edition of the Rotary Hands-On Day, held on May 12, at Dar Qalb ta’ Ġesù, a shelter for victims of domestic violence, in Santa Venera (Malta). The event was organized to give the shelter a boost – improving the facilities available to the residents.

One of the GFI Charity Fund committee members helping out with the paining.

Members from the GFI Malta team helped out in various activities including painting, gardening, clearing and reorganizing rooms (as well as a beautiful church in the facility), and several other general maintenance jobs. Some team members were on kitchen duty, preparing fresh snacks and scrumptious cakes for the volunteers.

Once again, everyone’s efforts made a great difference and were greatly appreciated.

“We’re very grateful to the Group for this award and we look forward to continuing to work closely with the Network Group in the years ahead to add further value to their MSP offerings through GFI MAX.” said, Jim Harrower, UK & Ireland Sales Manager for GFI MAX.

All the details from the awards ceremony can be found on the Network Group site here: http://www.nbg.co.uk/latest-news/

See what David Hay, Partner Development Manager for the GFI MAX product line, has to say about the award in this short video.

Take a few minutes to tell us what you think about faxing and help us improve our offering. When you complete the survey, your details will be entered into a draw to win a GFI FaxMaker 50-user license!

Survey: http://www.surveymonkey.com/s/GFI-Fax

How does it work?

1. Click on the survey URL and tick your answers – this should only take a few minutes.
2. Once you complete the survey, you will be given the option to enter your name and email address – fill these in.
3. A draw will be held on Thursday, May 31, 2012. The selected winner will be contacted directly.*

Help us better understand your faxing needs – fill in our short survey now and enter the chance of winning a GFI FaxMaker 50-user licence now!

Competition Dates:

Monday, May 14, 2012 – Thursday, May 31, 2012.

* Terms and Conditions

• Only survey participants who complete the survey, and abiding by the Terms and Conditions, can enter the chance to win a GFI FaxMaker 50-user licence. Winners will be contacted via email.
• GFI Software employees and their families cannot take part in this competition.
• Winners will be notified via email after May 31, 2012. Failure to reply to our email notification within a week will be considered as not interested anymore and will reserve us the right to choose another winner.
• GFI is not responsible for the timeliness of the prize dispatch and will be sent once they are made available.
• Upon contacting the winner/s, if no reply is received within a week (7 days), GFI retains the right to choose another entry.
• Whilst GFI does its utmost to ensure that all prizes are delivered in a timely fashion the company does not retain responsibility for any prizes that are lost/stolen in the mail.
• GFI retains the right to cancel/change this or any promotion without notice.
• GFI’s decision is final and no correspondence will be entered into.
• Any incomplete or irrelevant entries, or entries that do not comply with these Terms and Conditions, will not be eligible to win.
• Prizes are as described and cannot be substituted for cash.

Network sniffing is one of the hardest to track and potentially dangerous forms of malicious attacks and cybercriminals use it to listen and record your network traffic – including your files. By unleashing their pack of digital bloodhounds into your system, hackers can cause untold breaches in your security and compromise your confidential data.

Our short video on network sniffing shows how this form of attack works and what is at risk when tracking technology is being used against you. Most importantly though, we show you a number of ways in which you can minimize your exposure to this type of attack, and shut down sniffers to keep your network secure.

If you want to learn how to protect yourself from networking sniffing, check out our video and let us know what you think about the topic.

We also cover a broad range of different IT related issues in our other videos, which are great for learning more about networking technologies. If you want to stay up-to-date on network security issues, then sign up to our RSS feed or email feed (on the right hand side) today and learn of the latest trends as and when they happen.

Step 1: Security at the perimeter

Rather than depending only on protection at the client-side web security should be handled at the edge/perimeter of the network (just like with your firewall). In this manner you are actually preventing anything malicious from reaching the endpoint – problems are tackled where any risk can be mitigated by keeping it segregated from the internal work.

Step 2: Antivirus protection

One of the first steps to achieving web security is scanning of user downloads. The biggest security threat posed by browsing users is when infected files are downloaded to the network. So scan all downloads at the perimeter.

Step 3: Multiple antivirus engines

The principle of multiple layers applies to antivirus scanning. Rather than virus scanning using a single antivirus engine, a multiple engine approach is ideal. This is because any single engine can never realistically cover all threats so with multiple engines you can ensure greater coverage.This is not feasible at the endpoint for performance reasons but all downloads should be scanned at the perimeter by multiple different anti-virus engines.

Step 4: Download prevention

Most users do not need to download and/or install files from the Internet. Allowing them access to download high risk files is an implicit security threat. Thus, as a proactive approach to web security, the IT administrator should actually implement policies which stop users from downloading these specific high risk file types.

Step 5: Blocking websites by content categories

Using a web categorization database it is important to block high risk websites and prevent access to potential threats posed by your users’ web usage.

Step 6: Blocking known malicious websites

A proactive approach to security would be to automatically block malicious websites – this ensures that users are stopped from accessing such websites in the first place rather than reacting to the malicious content (i.e. hoping the antivirus solution can detect the strain). This proactive approach nulls any risk that the specific website might present.

Step 7: Blocking phishing websites

The costs of a successful phishing attack can be very high – with either direct financial loss (bank or credit card details), or data leakage (confidential information) which would have very large indirect costs. The implementation of an anti-phishing engine is therefore essential.

Step 8: IM blocking

Allowing the uncontrolled use of IM (Instant Messaging) clients means introducing significant risk to the organization – and thus policies should be in place to ensure IM is only used if necessary and for reasons clearly outlined by a policy for IM use.

Step 9: Blocking via Web Reputation

Despite the implementation of the above mechanisms, most of the above features rely on detection of an existing threat. Web Reputation is a prediction of the threat that a particular website might pose in the near future. The concept of reputation is that of analyzing a website to determine whether a specific site poses a potential security risk; if that would be the case, then it can be blocked before it actually becomes a threat.

Step 10: Education

Although systems can help mitigate risks, no security system is 100% safe and the responsibility of web security remains with the end user.
Educating users is paramount. The biggest risk to the organization or network is always the end user, so your strongest defense point is to educate them. Unless they understand that they need to be constantly wary when using the Internet, then they will always be a weak point. Users must have a basic understanding of the different types and methods of attack they could be exposed to whilst browsing. They need to learn to treat every link with suspicion, and be responsible for their actions rather than assuming it is solely the responsibility of the software and IT team to protect them. Tech-savvy users might also try to find ways to circumvent your web security measures, if they don’t realize that their actions could cause irreparable damage to the network and the organization.

Ultimately this is probably the toughest challenge; however the highest level of web security would have been reached if that hurdle is overcome.

With these ten steps in place, and using a web security solution that provides protection against all the above mentioned security risks at a low cost, your network can benefit from effective web security.

The top five web security traps

Now that you know what the steps are to gaining effective web security, watch our quick video which outlines five very good reasons to get down to it. It only takes one malicious link, infected download or data breach to compromise the security of your business. To help you get started, here’s some advice for you to share with your network users on five common online security traps.

Have a look at what GFI WebMonitor can do to improve your network web security system, or just download a free trial and give it a spin!