tag:blogger.com,1999:blog-78632992026-02-25T07:46:15.794-05:00A senior IT consultant sharing news and knowledge on the latest technologies for Small Businesses.Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.comBlogger139125tag:blogger.com,1999:blog-7863299.post-4255252597706514872019-07-25T13:28:00.000-05:002019-07-25T13:28:30.391-05:00

I was testing out the Windows Autopilot "White Glove" feature this week.  This is a new feature of the Intune AutoPilot service that lets you boot into OOBE and then tell the machine to go ahead and download and provision all software that is assigned to that machine.  This will save time for the end user if you have alot of software that needs to be downloaded.  You can run thru

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com29tag:blogger.com,1999:blog-7863299.post-26003108683014033302019-03-07T13:09:00.004-05:002019-03-07T13:15:45.874-05:00

Working with a client running Windows 10 1803 and the latest Office 365 Business software suite with a click-to-run installation.   We've just migrated them from a file server to SharePoint so it's critical that they be able to sign in to their Office 365 account inside of the Office suite. This user was having problems signing in when trying to save a Word document.  It would

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com54tag:blogger.com,1999:blog-7863299.post-33890098711102160842014-08-11T11:04:00.000-05:002014-08-11T11:04:30.934-05:00

I recently implemented a new Windows Server 2012 R2 Standard server running the Essentials Experience Role.   The mapped drives are applied to the client machines using Group Policy.   Typically the users go to any mapped drive in Windows Explorer on their PC, type in their search criteria in the search field in the upper right hand corner of the window and then get a list of all

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com139tag:blogger.com,1999:blog-7863299.post-16223347820052792732013-10-09T12:46:00.000-05:002013-10-09T12:46:47.270-05:00

There have been a few hurdles getting users connected into Windows 8 machines via Remote Desktop (RDP) or Remote Web Workplace (RWW) from Small Business Server. When you try to log in, you may see a message that says "Connect a smart card".  The issue seems to be caused by trying to "push" or "save" your credentials into the remote session as you are logging in.  I know in RWW, you

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com215tag:blogger.com,1999:blog-7863299.post-340848121496770632013-10-09T12:35:00.000-05:002013-10-09T12:35:00.563-05:00

I ran into a heck of a time with a Windows Vista laptop and a new Verizon FIOS installation recently.  All other devices in the home could connect to the FIOS wireless network without any issue.  The Vista laptop would see the wifi network, it would accept the wifi password/key and it would show a solid connection in the system tray but the status of the connection would show "Local

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com42tag:blogger.com,1999:blog-7863299.post-32415154702923365062013-08-22T08:41:00.002-05:002013-08-22T08:41:23.121-05:00

I was working on a laptop yesterday - Windows Vista with IE 9.  I was trying to uninstall IE 9 in order to re-install it to try to fix some problems but it was giving me errors when trying to run the uninstaller. So instead, I tried booting into Safe Mode first. Then I had no problems uninstalling IE 9.  Just use the normal steps of going to Add/Remove Programs (or Uninstall Programs)

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com17tag:blogger.com,1999:blog-7863299.post-84763471635827687342013-08-20T13:18:00.001-05:002013-08-20T13:18:44.959-05:00

I've been having an issue with Chrome for a few weeks where it won't play YouTube videos that are embedded in another webpage. It just shows me an empty black box with no thumbnail of the video or playback controls.  If I go directly to YouTube.com to watch the video, I don't have any problem. Embedded videos play fine in Internet Explorer. I tried manually disabling all of my Chrome

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com24tag:blogger.com,1999:blog-7863299.post-27621707200108532012013-07-30T11:05:00.001-05:002013-07-30T11:05:57.514-05:00

I had built a new Windows 7 PC for a customer that I found was randomly waking up from sleep on it's own while just sitting in my office.   I determined that it was the network adapter that was waking it up.  Now unless you have a machine that you are trying to log into remotely when it's asleep, you can probably disable this feature. Open your Device Manager - hit the Start button

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com17tag:blogger.com,1999:blog-7863299.post-23979374109903655812013-07-30T10:33:00.000-05:002013-07-30T10:33:11.066-05:00

Recently after upgrading one Office 365 user from Lync 2010 to Lync 2013, his Outlook 2010 was no longer displaying the "presence" indicators - the little green/red/yellow status bubbles next to people's name. It seems there can be a variety of different causes and fixes, but in this case, the following information is what helped me out.   First, look at this location in the registry... [

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com256tag:blogger.com,1999:blog-7863299.post-5780471679399704612013-06-04T16:13:00.000-05:002013-06-04T16:38:41.472-05:00

I ran into an issue when trying to move a users contact list from Lotus Notes into Outlook 2013.   He had exported out his 146 contacts into a single vCard file.  But when I imported that vCard into Outlook, it only gave me a single contact, not the full list.  After some research, it turns out that Outlook doesn't support the vCard format very well and it doesn't have the ability

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com17tag:blogger.com,1999:blog-7863299.post-1568014871534019882013-05-08T13:32:00.001-05:002013-05-08T13:32:17.460-05:00

Recently one of my users had a problem connecting to their Remote Web Workplace portal on their Windows Small Business Server 2003 (SBS 2003).   I found that their browser at home had recently been upgraded to IE 10 which was the source of the problem.  I think this has also been causing issues for Windows 8 users as well. Two steps helped to fix this issue : 1. Click the "

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com10tag:blogger.com,1999:blog-7863299.post-455915090814708492013-05-08T13:24:00.001-05:002013-05-08T13:24:43.436-05:00

Now that the latest update for Office 365 is rolling out to customers, I've seen some cool new features in the Dashboard area. For example there is a chart that is displayed that shows you how many of your users haven't logged into the system in the past 30 days or 90 days. Unfortunately it won't actually show you the names of those users so you can't really act on that information. Here is a

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com13tag:blogger.com,1999:blog-7863299.post-25533587089970225722013-03-17T14:04:00.001-05:002013-03-17T14:04:23.244-05:00

I just found an annoyance with Outlook.com.   It doesn't seem to automatically spell check when you are typing an email.  You need to manually click "Spell Check" up on the top blue bar.  (This bar only appears when you are actually composing a message.)   Alternatively, you can push F7 to run a spell check. Also, your browser my provide automatic spell checking.  I've

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com9tag:blogger.com,1999:blog-7863299.post-12610371849082131122013-03-14T08:45:00.003-05:002013-03-14T08:45:58.808-05:00

I read this article about a Chrome extension that can help reduce the amount of memory that your Chrome browser uses.   I typically have 20-30 tabs open at any given time.  These are usually all of my "go to" sites that I frequent throughout the day - Facebook, Twitter, deal sites, amazon, ebay, forums, etc.  As a result, Chrome can end up eating up a ton of memory and bogging down

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com18tag:blogger.com,1999:blog-7863299.post-68114644508762343512013-03-13T14:59:00.001-05:002013-07-03T13:29:43.261-05:00

I've recently switched one of my main email accounts over to the new Outlook.com which is excellent! On my main PC, I'm running Outlook 2010 and I've installed the Hotmail Connector For Outlook to give me more Exchange-like syncing experience rather than just simple POP mail.  Now if I read or delete an email on my PC, it syncs that change back to Outlook.com which then syncs it to my

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com60tag:blogger.com,1999:blog-7863299.post-35774542200837424102013-02-15T12:35:00.000-05:002013-02-15T12:35:23.194-05:00

I had a client the other day that wonder why he was seeing so many unrecognized contacts on his new iPhone.  I had a quick look at it and it certainly showed many more contacts than are listed as contacts in Outlook.   I immediately thought of the "Suggested Contacts" list that Outlook automatically creates - it builds a list of other people that you've sent mail to or received mail

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com69tag:blogger.com,1999:blog-7863299.post-85912337982999250472013-01-09T16:40:00.005-05:002013-01-09T16:40:51.932-05:00

The other day I wanted to have a look at the mailbox usage for one of my Office 365 clients.  I wanted to see all 35 users and find out if anyone was close to their mailbox quotas.  There is no way to check this for all users at once using the Office 365 or Exchange Online GUI so you need to turn to PowerShell.  I had to go to 5 or 6 different sites to find all of the little

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com33tag:blogger.com,1999:blog-7863299.post-59600984158865721922012-12-03T10:05:00.002-05:002012-12-03T10:05:50.763-05:00

I'm using an installation of Windows 8 Enterprise 64bit from TechNet. I finally got around to activating my software and I received the following error message - "Code: 0x8007007B   Description: The filename, directory name, or volume label syntax is incorrect." It turns out the issue is pretty simple. There is a default license key that is baked into the software, you just need to change

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com8tag:blogger.com,1999:blog-7863299.post-32107400217153890952012-11-27T09:50:00.000-05:002012-11-27T09:56:54.835-05:00

So I bought myself an early Christmas present. I got a great Black Friday deal on an OCZ Vertex 4 512GB SSD (solid state drive). One of the top rated SSD's at the moment.  This was going into my laptop - a 3 year old HP Pavilion DV7 - Core i7 with 8GB of RAM. I then installed a fresh build of Windows 8 Enterprise as part of this project. I had the Windows 8 ISO file extracted to a

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com4tag:blogger.com,1999:blog-7863299.post-40483565035523799412012-11-27T09:34:00.001-05:002012-11-27T09:35:01.109-05:00

This isn't really "IT" related but I thought I'd post this here anyway in case it might help someone out of a jam.  I'm a FIOS customer and my setup is slightly unusual in that I have a "bridged" network setup - meaning I have my standard FIOS router/cable modem as well as a Linksys Wireless N router bridged together. As a result, about once a month or so, I lose my channel guide on my FIOS

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com13tag:blogger.com,1999:blog-7863299.post-34351595548777936302012-09-11T12:40:00.000-05:002012-09-11T12:43:25.534-05:00

One cool feature of a SharePoint calendar is that you can add it to your local Outlook application and view your SharePoint calendars right along side your normal personal calender.  This may work in other versions but my example is dealing specifically with Outlook 2010 and SharePoint Online (as part of Office 365). 1. Login to your SharePoint website and locate the name of the calendar

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com3tag:blogger.com,1999:blog-7863299.post-30467739982105802532012-09-11T10:29:00.002-05:002012-09-11T10:29:37.182-05:00

Most people are familiar with HOW to create a "signature" in Outlook but sometimes it can be hard to find WHERE to setup a signature in a new version of Outlook. Here are the steps to help you find the signature setup window in Outlook 2010. 1.  First, click the "File" tab in the upper left corner of Outlook. 2.  Then click on "Options" 3.  Then click on "Mail

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com3tag:blogger.com,1999:blog-7863299.post-36302801419151710362012-09-11T10:03:00.002-05:002012-09-11T12:12:49.696-05:00

One headache that I ran into early on with Microsoft Office 365 (hosted Exchange, SharePoint and Lync) is that your Lync client is completely empty when you start deploying your software.  I assumed it would automatically pull in all of your Office 365 user accounts and pre-populate them as contacts.  No such luck. Also there doesn't seem to be any sort of "import" feature in Lync

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com7tag:blogger.com,1999:blog-7863299.post-42525182346130621852012-07-16T11:11:00.000-05:002012-07-16T11:11:02.935-05:00

My iPhone 4 had been getting rather slow lately - sluggishly opening apps or switching between apps.  Then I noticed that my storage space was really low! To check, go to Settings->General->Usage.  It will show you the overall space available and then after a minute or two, it'll show a breakdown by app, so you can see which apps are taking up the most space. In my case, my 32GB

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com4tag:blogger.com,1999:blog-7863299.post-39996769849205155302012-07-16T08:21:00.001-05:002012-07-16T08:21:30.446-05:00

My iPhone was running low on space the other day (less than 1GB free and it was starting to get slow and sluggish) so I wanted to do a little house-keeping and delete some stuff that I no longer needed.  I actually had the iPhone plugged into my PC at the time and I was going through and deleting app using iTunes, rather than directly on the iPhone.  (Sometime when you delete an app

Jason Hartmanhttp://www.blogger.com/profile/11694701088100677391noreply@blogger.com8