TEL3Advantage - Customer Blog

Now you can sync your SpeedDial list with your iPhone

2009-11-06T10:51:18-05:00

Tel3Dialer's new version 1.2 is here! There are couple of exciting new features added that we believe is going to help you a lot;

Setting up alternative Access Numbers: This was one of the most requested feature and it is now available. You can set up your access number either as a Local Access Number or Toll Free and also change your location based on where you are making the call from. As always, there are no rate differences when using any access number from this App; you set it up once and start dialing directly while enjoying the savings.

Sync option for Speed Dial lists with iPhone: You've asked and we've listened. We know that many of you have hundreds of people on your contact list and would love to have a kind of "favorites" list on your iPhone just for your international calls that you can easily dial to. You can now use your existing Speed Dial list on your back office in TEL3 and sync it with your iPhone with a touch of a button. If you want to add more friends to your Speed Dial list, it is very easy, just login to your TEL3 account and save your changes. You can again sync your new list on the iPhone. This is yet another significant benefit for iPhone users.

Pin dialing: This is also handy if you don't want to go to your TEL3 page to update your instant access number. Now you can add your account number and pin directly on the Tel3Dialer App and the App will do the rest as usual.

The Tel3Dialer App is free and now version 1.2 is available on iTunes for you to download.

New Rate Decreases

2009-09-03T15:57:46-04:00

We know that saving money is very important nowadays that is why Tel3Advantage has lowered the rates to 46 regions. Our competitive rates, quality and continuous excellence in customer service are what keep us ahead of the competition. Listed below are Tel3Advantage's new lower rates to the following destinations, making Tel3Advantage #1 in the market for these destinations!

Why dial any access number? Now TEL3 Apps free with Flex Plan!

2009-08-19T16:09:09-04:00

The TEL3Apps are available for over 400 cell phone models including iPhone, Blackberry, Motorola Razr, Nokia and you can download it free with Your TEL3 Advantage Flex Plan account.

Our innovative cell phone software enables direct international calling from cell phones without PINS or access numbers. With TEL3Apps, you can enjoy all the functionalities of your Blackberry, iPhone or cell phone such as dialing from your address book while making calls for pennies with the savings TEL3 offers.

Swift Download: You can easily download both TEL3Dialer App on the iPhone App Store and SmartPlug Software on our website within seconds! So you can start placing international calls & saving up to 80% immediately!

TEL3 Dialer App for iPhone Users

2009-06-26T15:12:29-04:00

We are proud to introduce the new TEL3Dialer App for iPhone users. This Free application will allow you to make your international calls directly from your iPhone conveniently.

All you need to do is click on the App Store image and download the free TEL3Dialer App through iTunes App Store. Once you complete downloading, you will be ready to make your international calls by selecting the destination number from your iPhone's address book. No need to dial local or Toll Free access numbers or PIN. Best of all: Your calls will still be connected through TEL3 platform and you will be paying the cheapest rates with he most convenient way. This is the best combination to place long distance calls that you've been waiting for!

Is your phone bill still too high because you do not have a TEL3 account? Visit www.tel3dialer.com sign up for a TEL3 account; enjoy all the functionalities of your iPhone and savings with TEL3.

We take great pride in our continuous leadership in technology and impeccable service for our valued customers.

For additional information about TEL3Dialer App please visit: www.tel3dialer.com

TEL3Advantage is a BBB Accredited Business

2009-06-18T12:01:08-04:00

Customer service has always been our top priority . We continuously strive to provide our customers with the best service, best connection and best rates; as a result of this our Better Business Bureau Rating (BBB) is an A+. BBB states on their website:

Company Rating A+

Our Opinion of what this rating means:

"An exemplary rating. This means that nothing in our files causes us to have any doubt about the company's reliability"

The BBB"s goal is to foster a fair and effective marketplace, so that buyers and sellers can trust each other. The BBB gathers and reports information on business reliability, alerts the public to frauds against consumers and businesses, provides information on ethical practices, and acts as a mutually trusted intermediaries between consumers and businesses to resolve disputes. An A+ rating is a commendable rating, there is no higher rating and no other prepaid long distance phone service provider in the market that can compete with this or our excellent customer service.

New Lower rates, best features for your cell phone: TEL3Mobile!

2009-05-15T17:44:59-04:00

TEL3Mobile rates reduced significantly and calling International from your cell phone has never been easier. Simply download TEL3’s SmartPlug software to your smart phone and there you go. You can make calls directly from your cell phone (no need to dial any access number) or even better, you can even choose a number from your address book and dial directly from your phone! How cool is that?

The best part is that our rates are now as low as our popular Flex Plan, so you can save significantly on all international calls while keeping all the flexibility and functionality of your cell phone. Our SmartPlug is applicable for over 450 models, including Blackberry.

Here is a short video (1:40 min) with a demo of how you can download the SmartPlug software to your Blackberry and how to make a call. Enjoy;

Save More With Our New Lower Rates!

2009-02-10T12:33:48-05:00

With our new reduced rates you will be able to call and save on your long distance calls! We know the economy is tough, so we would like to offer you more savings on your international calls.

Our competitive rates, quality and continuous excellence in customer service are what keep us ahead of the competition. Listed below are TEL3Advantage's new lower rates to the following destinations, making TEL3Advantage #1 in the market for these destinations!

If you have any questions, please feel free to contact our Customer Service at 1-800-482-4459 and one of our representatives will be happy to assist you.

Tel3 Customer Service

2009-01-23T09:57:40-05:00

Customer service has always been our top priority at Tel3! This is why we focus on continuous improvement to offer highest standards and seamless service. Based on our customers feedback,long term studies, analysis, and developments, we have moved our Customer Service department to our headquarters in Miami, Fl, to meet those high standards. Our goal is to enhance communications, improve customer satisfaction by providing you faster, more effective, and permanent solutions. We will be assisting you Monday through Sunday, between 7am-12am EST. Still at the same number: 1-800-482-4459. Futhermore, you can always reach us anytime.

TEL3Advantage Refferal Program

2008-12-02T16:00:00-05:00

After launching our TEL3Business Referral Program, we would like to offer you the same opportunity to refer your friends and families. Refer them now and let them make free calls! That's right, FREE! No credit cards or commitments necessary! All they need is cell phone capable of receiving/sending text messages! (For account verification purposes only)

SPECIAL BONUS! If they like our service and convert their free trial account into a regular account ( like the one you have) you will receive FREE MINUTES automatically added to your account! You can receive up to 657 free minutes. Start referring today!

If you are an existing customer please click here to refer friends and families by logging into your account online.

If you are a new customer and would like to refer a friend please click here to signup.

Introducing New TEL3Mobile Plan

2008-09-29T16:36:04-04:00

With TEL3 Mobile there are absolutely no connection fees, no hidden charges, no contracts and no need to dial any toll free numbers or any pin numbers. TEL3 Mobile users can place calls directly from their mobile address book or memory, seamlessly connecting calls through TEL3Advantage's service.

With the TEL3Advantage Mobile Plan, you will have all the same standard features of TEL3Advantage's Flex Plan, plus the following additional benefits and features.

Free SmartPhone Software:

The SmartPlug software is an application installed on your cell phone, which enables a direct connection to TEL3 without having to dial our toll free or local access numbers.

Premium Value:

Receive a great combination of low international rates with premium call quality. Compared to your existing cell phone providers, the TEL3Advantage Mobile Plan offers you up to 80% savings on all your international calls.

Auto Credits:

TEL3 is committed to providing the highest level of quality to its mobile customers and we mean it! When circumstances beyond our control result in ocassional disruptions in service, our intelligent Platform (or iPlatfoem) will automatically detect your call and the destination you are calling to. It will then open a trouble ticket with the underlying service providers to make sure we escalate and resolve the issue in the shortest time possible.

TEL3 SMS Service:

With our TEL3 SMS service, you can get your latest balance information, change your recharge mode and receive auto-credit information via SMS.

If you are a existing TEL3Advantage Flex Plan customer you can upgrade your service to TEL3Mobile or if you are in need of long distance service you can sign up for TEL3Mobile and take advantage of our free minutes promotion.