<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/' xmlns:blogger='http://schemas.google.com/blogger/2008' xmlns:georss='http://www.georss.org/georss' xmlns:gd="http://schemas.google.com/g/2005" xmlns:thr='http://purl.org/syndication/thread/1.0'><id>tag:blogger.com,1999:blog-1570615099967255636</id><updated>2025-12-22T06:07:15.386-08:00</updated><category term="marketing"/><category term="telemarketing mistakes"/><title type='text'>Call Center Softwares for you and telemarketing tips</title><subtitle type='html'></subtitle><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/posts/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default?redirect=false'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><link rel='next' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default?start-index=26&amp;max-results=25&amp;redirect=false'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>57</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>25</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-3158998789369744097</id><published>2025-04-25T22:34:00.000-07:00</published><updated>2025-04-25T22:34:13.000-07:00</updated><title type='text'>Animated 2D and 3D videos</title><content type='html'>Story Title:  The Lazy Princess Sara of Greenland

Once upon a time, in the frosty kingdom of Greenland, there lived a princess named Sara. Unlike most princesses who were renowned for their grace, intelligence, and unwavering commitment to their duties, Princess Sara was known for her unparalleled laziness. She preferred the warmth of her plush, fur-lined bed to the icy winds outside her castle walls, and her days were spent in a perpetual state of leisure, lounging on soft pillows and sipping hot cocoa.

The kingdom of Greenland was a place of beauty, adorned with glistening snow-capped mountains, lush green valleys, and vibrant auroras that danced across the night sky. The people were hard-working and industrious, toiling in the frigid temperatures to maintain their homes and provide for their families. Yet, despite the bustling life outside, Princess Sara found more joy in napping than in attending royal obligations or engaging with her subjects.

Her father, King Magnus, was a kind-hearted ruler who adored his daughter. However, he worried about her future. “A princess must not only be beautiful but also wise and benevolent,” he often lamented to his advisors. “If she continues to sleep through her responsibilities, how will she ever lead our people?”

One day, the king decided that enough was enough. He summoned his court and devised a plan to encourage Princess Sara to become more engaged with her responsibilities. They decided to host a grand festival to celebrate the coming of spring, a time of renewal and joy. The festival would showcase the talents of the kingdom’s artisans, musicians, and performers. It was an event that demanded the princess’s involvement, and the king hoped it would ignite a spark of enthusiasm in her.

As news of the festival spread throughout the kingdom, the villagers began their preparations. They crafted colorful decorations, baked delicious treats, and practiced their performances. Yet, Princess Sara remained blissfully unaware, nestled in her bed, dreaming of fluffy clouds and endless fields of flowers.

On the eve of the festival, King Magnus approached his daughter’s chambers. He gently knocked on the door, and when there was no response, he opened it to find Sara sprawled out on her bed, a half-eaten chocolate croissant resting on her chest.

“Sara, my dear,” he said with a warm smile, “tomorrow is the festival! You must rise and partake in the festivities. It will be a wonderful opportunity for you to connect with the people of our kingdom.”

Sara cracked one eye open and groaned. “But, Father, why must I leave the comfort of my bed? The festival sounds exhausting. Can’t we simply celebrate in here?”

King Magnus chuckled softly, “You will miss out on the joy our people bring. They have worked hard to prepare for this day. You, as their princess, must lead by example.”

With a reluctant sigh, Sara rolled out of bed, her limbs heavy and her heart even heavier. “Fine, but only if I can wear my warmest slippers,” she mumbled, retreating to her wardrobe.

The following day, the sun rose over the kingdom, casting a golden hue on the snow. Princess Sara, clad in a beautiful gown paired with fluffy slippers, stepped out into the bustling courtyard. To her surprise, the air buzzed with excitement. Children laughed and played, artisans showcased their crafts, and musicians filled the air with enchanting melodies.

As she wandered through the festival, Sara found herself captivated by the vibrant colors and joyous spirit surrounding her. She admired the intricate tapestries woven by the villagers, tasted the freshly baked pastries that seemed to melt in her mouth, and listened to the captivating stories shared by the elders.

Slowly but surely, a flicker of curiosity ignited within her. She approached a group of children gathered around a storyteller, his voice weaving tales of bravery and adventure. As she listened, she felt a warmth spreading through her heart, an unfamiliar sensation that began to replace her usual apathy.

“Princess Sara!” one of the children exclaimed, noticing her presence. “Will you tell us a story too?”

Sara hesitated, her mind racing. “But I’ve never told a story before,” she replied, feeling a tinge of uncertainty.

“Please!” the children chimed in unison, their eyes wide with anticipation.

Taking a deep breath, Sara felt an unexpected surge of confidence. “Alright, gather ‘round!” she declared, her voice growing stronger. She began to weave a tale of a brave knight and a fierce dragon, drawing inspiration from the stories she had heard earlier. As she spoke, her imagination blossomed, and the children listened intently, captivated by her words.

The more she spoke, the more Sara realized she enjoyed sharing her creativity with others. The festival, which she had initially dreaded, transformed into a platform for her to connect with her people. Laughter filled the air, and for the first time, she felt a sense of purpose.

As the sun dipped below the horizon, casting a warm glow over the festival, Princess Sara looked around at the smiling faces of her subjects. King Magnus watched from a distance, his heart swelling with pride. His daughter had discovered a joy she never knew existed—a joy found in the company of others.

From that day forward, Princess Sara transformed from the lazy princess into an active member of her kingdom. She embraced her role with vigor, participating in the affairs of the state and attending to the needs of her people. Each day became a new adventure, and her once-sedate life was filled with laughter, creativity, and purpose.

And so, in the kingdom of Greenland, Princess Sara became a beloved figure known not only for her beauty but also for her kindness and dedication to her people. The lazy princess had awakened, and a new era of joy and unity blossomed in the kingdom, proving that sometimes, all it takes is a little nudge to awaken the spirit within.

Watch Video on Youtube.  Please like and subscribe.  Thank you.

&lt;iframe width=&quot;560&quot; height=&quot;315&quot; src=&quot;https://www.youtube.com/embed/buDYXVl9MWE?si=hxf_2yxvB0j0DEUy&quot; title=&quot;YouTube video player&quot; frameborder=&quot;0&quot; allow=&quot;accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share&quot; referrerpolicy=&quot;strict-origin-when-cross-origin&quot; allowfullscreen&gt;&lt;/iframe&gt;


================================


 Hey Chatgpt, I want to create a 3D animated kids Horror story.  Can you give me some title ideas?
 
 
 
 I &#39;ve chose the title &quot;Whispers from the Dollhouse&quot;.  Can you help me write an original and engaging script for the story? I plan to create a YouTube video based on this story, so please divide it into scenes.  Also provide an image prompt, for each Scene.  To ensure consistency in the character&#39;s profile throughout the story, please use the follow structure: &quot;character name, age, gender, hairstyle, face description, outfit (top, bottom, footwear), background description and action.  Give character a name and add each character&#39;s profile details.


========================
🎬 [Video Title: “How to Make Kids Animated Movies with AI | ChatGPT, Leonardo AI, Kling, Premiere Pro”]

🎙️ [INTRO - Bright &amp; Fun Background Music + Animated Logo]

Narrator (Voiceover):
Hey storytellers! ✨
Ever dreamed of making your own kids animated movie — filled with adorable characters, fun adventures, and a heartwarming message?

You don’t need a big team or fancy studio… Just ChatGPT, Leonardo AI, Kling AI, and Premiere Pro.

In this tutorial, I’ll guide you through the entire process — step by step — using free and powerful AI tools.

Let’s go from idea to animation — together! 🎬🌈

📖 [Step 1: Write Your Kids Story with ChatGPT]

Screen Recording: ChatGPT Interface open

Narrator:
Every great movie starts with a great story. And that’s where ChatGPT comes in.

Here’s a sample prompt to get you started:

📝 Prompt Example:
&quot;Write a short 10-scene story for 4–7-year-old kids about a brave squirrel named Nibbles who teams up with a shy turtle to save their magical forest from a sudden drought. Make it adventurous, funny, and include a moral lesson.&quot;

💬 ChatGPT will give you:

A full storyline

Dialogue between characters

A scene-by-scene breakdown

🧠 Narrator Tip:
Ask ChatGPT to break down each scene like this:
&quot;Give me scene 1: location, characters, dialogue, and actions.&quot;
This helps with visual planning later.

🦸‍♂️ [Step 2: Build Your Main Character in Leonardo AI]

Screen Recording: Leonardo.Ai UI — Text-to-Image Feature

Narrator:
Let’s meet your star: Nibbles the squirrel.

From the story we just made, ChatGPT describes Nibbles like this:

📝 Character Profile:

Name: Nibbles

Species: Squirrel

Traits: Brave, curious, energetic

Appearance: Fluffy red tail, big eyes, wears a tiny green cape

Personality: Always ready to help, loves acorns and adventure!

Now in Leonardo AI, we’re going to generate this character using a clear prompt.

🧠 Narrator Tip:
Use style keywords that match a child-friendly aesthetic like: &quot;Cartoon, colorful, Pixar-style, 2D animation, cute, friendly.&quot;

🎨 Prompt Example for Leonardo:
&quot;A cartoon-style brave red squirrel with a fluffy tail, big eyes, wearing a small green cape, standing in a magical forest. Pixar-style, kid-friendly, full body, bright colors.&quot;

✨ Once you generate a few good versions, choose the best one and save it — we’ll use this image to maintain consistency later.

🔁 [Maintaining Character Consistency in Leonardo AI]

Narrator:
Want your character to look the same across all scenes?

Use Leonardo’s image-to-image feature or fine-tuning.

🧠 Narrator Tip:
Upload your chosen image of Nibbles as a reference, and give prompts like:
&quot;Same red squirrel in green cape, now running with a turtle in a desert scene, cartoon style.&quot;

This way, Nibbles looks consistent across every frame of your movie.

🎞️ [Step 3: Animate Your Scenes with Kling AI]

Screen Recording: Kling AI workspace showing animation generation

Narrator:
Now that you have your characters and backgrounds — let’s animate!

Upload your AI-generated scenes into Kling AI.
You can animate your still images by describing the action.

🎬 Prompt Example:
&quot;Make the squirrel run happily across the forest, waving at a turtle.&quot;

Kling AI will apply motion to your scene, making it look like a real animation.

🧠 Narrator Tip:
Keep actions simple and clean for younger audiences. One scene = one clear motion.

Export your animated scenes in HD and save them in order.

🎤 [Step 4: Edit, Add Voice, and Music in Premiere Pro]

Screen Recording: Adobe Premiere Pro Timeline with clips

Narrator:
It’s showtime! Open Premiere Pro and import your animated clips.

Arrange scenes, add transitions, and line up your audio.

For voiceovers:

You can record your own

Or use AI voices (like ElevenLabs, TTSMaker, or Narakeet)

🎶 Add free kids’ music and sound effects from the YouTube Audio Library or Pixabay Sounds.

🧠 Narrator Tip:
Add subtle sound effects like birds, rustling leaves, and character giggles to bring life to the story.


&lt;iframe width=&quot;560&quot; height=&quot;315&quot; src=&quot;https://www.youtube.com/embed/vlxKlLC6NPM?si=BMd0huQ64yiQZtXR&quot; title=&quot;YouTube video player&quot; frameborder=&quot;0&quot; allow=&quot;accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share&quot; referrerpolicy=&quot;strict-origin-when-cross-origin&quot; allowfullscreen&gt;&lt;/iframe&gt;


=====================

Title:  Ali Baba and forty Thieves.

&lt;iframe width=&quot;560&quot; height=&quot;315&quot; src=&quot;https://www.youtube.com/embed/B2kUisHez8s?si=VIrRGUmEwIS8k_Iq&quot; title=&quot;YouTube video player&quot; frameborder=&quot;0&quot; allow=&quot;accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share&quot; referrerpolicy=&quot;strict-origin-when-cross-origin&quot; allowfullscreen&gt;&lt;/iframe&gt;


Title:  Ali Baba and forty Thieves.



&lt;iframe width=&quot;560&quot; height=&quot;315&quot; src=&quot;https://www.youtube.com/embed/B2kUisHez8s?si=RbWP6lxAC4gtHjtM&quot; title=&quot;YouTube video player&quot; frameborder=&quot;0&quot; allow=&quot;accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share&quot; referrerpolicy=&quot;strict-origin-when-cross-origin&quot; allowfullscreen&gt;&lt;/iframe&gt;</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/3158998789369744097/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2025/04/animated-2d-and-3d-videos.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/3158998789369744097'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/3158998789369744097'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2025/04/animated-2d-and-3d-videos.html' title='Animated 2D and 3D videos'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://img.youtube.com/vi/buDYXVl9MWE/default.jpg" height="72" width="72"/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-2194565835788226337</id><published>2025-04-13T20:33:00.000-07:00</published><updated>2025-04-13T20:33:33.034-07:00</updated><title type='text'>A2billing for Voip Billing Solution</title><content type='html'>Welcome to the a2billing wiki!

============================
A2BILLING INSTALLATION GUIDE
============================


0. Sypnosis
-----------

A2Billing is a voip billing software licensed under the AGPL 3.
Copyright (C) 2004-2015 - Star2billing S.L. http://www.star2billing.com/

This document focuses on the installation of A2Billing system for the Asterisk
open source PBX. The document covers the installation and basic configuration
of A2Billing. A2billing is an open source implementation of a telecommunication
billing and added value services platform.

A2billing is a LAMP (Linux/Apache/Mysql/PHP) application that interfaces with
Asterisk using both the AMI and AGI interfaces.

This documentation has been tested using Ubuntu 14.04 and Debian 7/8. 


1. A2Billing installation guide
-------------------------------

1.1 Important note about distributions
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

This documentation assumes that you are using a .deb based distro that has used the folder /usr/share/asterisk during packaging. Other distributions use the alternate
folder /var/lib/asterisk. If you compile from source the path by default is /var/lib/asterisk.

The basic assumptions of this documentation is that used pre-packaged software and:
    * your apache2 default root folder is /var/www/html
    * your asterisk sounds are under /usr/share/asterisk
    * your asterisk AGI folder is expected under /usr/share/asterisk
    * your apache2 runs as www-data (uid)
    * you asterisk runs as asterisk (uid)
    * those using subversion to check out the code, can use symbolic links instead of copying the files to the right directories

1.2 Default passwords and access info
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

This are the default passwords that you should know about:

* mysql root password (in default system normally is &lt;ENTER&gt;)
* A2Billing default database is mya2billing, user is a2billinguser and password is a2billing
* asterisk manager default information is: [myasterisk] and secret=mycode
* A2Billing admin default password is: user: root password: changepassword


1.3 Pre-required software packages
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A2billing requires the packages of a LAMP (PHP5) installation. To install
the necessary packages, run the following commands::

    apt-get install libapache2-mod-php5 php5 php5-common
    apt-get install php5-cli php5-mysql mysql-server apache2 php5-gd
    apt-get install openssh-server subversion

A2Billing also requires MCrypt module for PHP5::

    apt-get install php5-mcrypt

Asterisk is of course also needed::

Install Asterisk 13 and your depencies like Dahdi and Libpri for Debian 7/8 and Ubuntu Server 14.04 too. 

This command is just necessary for Ubuntu Server 14.04 before install Asterisk 13. 

apt-get update &amp;&amp; apt-get dist-upgrade -y &amp;&amp; reboot

Install all dependencies for compile Asterisk
 
apt-get install build-essential wget libssl-dev libncurses5-dev libnewt-dev libxml2-dev linux-headers-$(uname -r) libsqlite3-dev uuid-dev git-core subversion libjansson-dev sqlite autoconf automake libtool libncurses5-dev vim -y

apt-get autoremove -y &amp;&amp; apt-get autoclean -y

cd /usr/src/
 
wget downloads.asterisk.org/pub/telephony/dahdi-linux-complete/dahdi-linux-complete-2.10.2+2.10.2.tar.gz

tar zxvf dahdi-linux-complete*

cd dahdi-linux-complete*

make &amp;&amp; make install &amp;&amp; make config

cd /usr/src/

wget downloads.asterisk.org/pub/telephony/libpri/libpri-1.4-current.tar.gz   

tar zxvf libpri*

cd libpri*

make &amp;&amp; make install 

cd /usr/src/

wget downloads.asterisk.org/pub/telephony/asterisk/asterisk-13-current.tar.gz 

tar zxvf asterisk*  

cd asterisk* 

./contrib/scripts/install_prereq install &amp;&amp; ./bootstrap.sh 

./configure &amp;&amp;  make menuselect &amp;&amp; make &amp;&amp; make install &amp;&amp; make config
 
make samples &amp;&amp; cd 

/etc/init.d/dahdi start
/etc/init.d/asterisk start
asterisk -vvvvvvvvvvvvr

1.3.1 Extra software to support text-to-speech IVR monitoring
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Since version 1.7 we include an AGI mode that allows the monitoring of
the a2billing system via an IVR.

The monitoring feature requires text-to-speech TTS support, the
default TTS engine is Cepstral (http://www.cepstral.com/) although
A2Billing can support Festival too.

Install Cepstral (default path: /opt/swift) and make a symbolic link::

    ln -s /opt/swift/bin/swift /usr/bin/swift

Make sure that the dynamic libraries are linked, create a file called
cepstral.conf under /etc/ld.so.conf.d/ including the path : /opt/swift/lib


1.3 PHP Composer
~~~~~~~~~~~~~~~~

A PHP dependency manager called Composer (https://getcomposer.org/) is used to
install PHP packages needed for A2Billing.


You can follow those steps to install PHP composer::

    cd /usr/local/a2billing
    curl -sS https://getcomposer.org/installer | php
    php composer.phar update
    php composer.phar install


2. Installation
---------------

In a nutshell installing A2Billing requires a minimum of seven steps (1-7)

    1. Download and unpack source code
    2. Setup the database
    3. Edit a2billing.conf file. Setting up the database parameters
    4. Fix permissions and folders
    5. Installing the web based graphical user interfaces (Customer and Admin)
    6. Place the AGI files
    7. Prepare your dialplan
    8. Add your cronjobs (only for notifcations, alarms and recurring services)
    9. Configure your callback daemon (only for callback)
    10. Enable monitoring (only for IVR monitoring)
    11. Enable card locking (only for card PIN locking)


2.1. Step 1: Download and unpack source code
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Create a a2billing folder under /usr/local/src::

    mkdir /usr/local/src/a2billing

Unpack the code

Download the code from the GIT repository run: ::

    git clone https://github.com/Star2Billing/a2billing.git /usr/local/src/a2billing/ &amp;&amp; rm -rf /usr/local/src/a2billing/.git

At the end of this step you should have a a2billing tree structure that should look like::

    /usr/local/src/a2billing/

Files::

    AGI
    CHANGELOG
    COPYING
    CallBack
    Cronjobs : Recurrent services run via crontab
    DataBase : Database Schema / DB Installation
    FEATURES_LIST
    a2billing.conf : Main Configuration file
    addons : Sounds and other addons
    admin : Admin UI
    agent : Agent UI
    customer : Customer UI
    webservice


2.2. Step 2: Prepare the Database
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

We will now create a MySQL database (mya2billing) for the billing software. The file a2billing-createdb-user.sql includes a script that creates the database with the correct access control users and permissions. ::

    cd /usr/local/src/a2billing
    mysql -u root -p &lt; DataBase/mysql-5.x/a2billing-createdb-user.sql

The script with create a database, username and password with the following default values
    - Database name is: mya2billing
    - Database user is: a2billinguser
    - User password is: a2billing

After creating the database structure, we will create a set of tables and insert some initial basic configuration data::

    cd DataBase/mysql-5.x/
    ./install-db.sh

**Checkpoint 1 :** Check that the database (my2billing) and that (97) tables have been created. ::

    mysql -u root -p mya2billing
    mysql&gt;show tables
    mysql&gt;exit


2.3. Step 3: Edit the a2billing.conf configuration file
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

The A2Billing configuration file (a2billing.conf) contains the basic
information to connect to the a2billing database. Copy or make a symbolic
link from /usr/local/src/a2billing/a2billing.conf to /etc/a2billing.conf

a2billing.conf -&gt; /usr/local/src/a2billing/a2billing.conf

Option 1::

    cp /usr/local/src/a2billing/a2billing.conf /etc/

Option 2::

    ln -s /usr/local/src/a2billing/a2billing.conf /etc/a2billing.conf

Open the file with your favorite text editor (vi is used in this example).
If you are new to Linux, we recommend you to use the text editor Gedit::

    vim /etc/a2billing.conf

The only parameters that you need to change here is the database connection
information, an example follows::

    [database]
    hostname = localhost
    port = 3306
    user = a2billinguser
    password = a2billing
    dbname = mya2billing
    dbtype = mysql


2.4. Step 4: Fix permissions, files and folders
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

In this step, we will tweak the file permissions of Asterisk to fit the A2Billing software. We will also create a number of additional files and folders that A2Billing
needs, which does not come with the default installation.

2.4.1. SIP and IAX
^^^^^^^^^^^^^^^^^^

First we will set a few file permissions (chmod, chown) and create (touch) the SIP and IAX configuration files for Asterisk.::

    chmod 777 /etc/asterisk
    touch /etc/asterisk/additional_a2billing_iax.conf
    touch /etc/asterisk/additional_a2billing_sip.conf
    echo \#include additional_a2billing_sip.conf &gt;&gt; /etc/asterisk/sip.conf
    echo \#include additional_a2billing_iax.conf &gt;&gt; /etc/asterisk/iax.conf
    chown -Rf www-data /etc/asterisk/additional_a2billing_iax.conf
    chown -Rf www-data /etc/asterisk/additional_a2billing_sip.conf

2.4.2. Sound files
^^^^^^^^^^^^^^^^^^

Run the sounds installation script available in the addons folder (IMPORTANT: the script assumes that asterisk sounds are under /usr/share/asterisk/sounds/)::

    /usr/local/src/a2billing/addons/install_a2b_sounds_deb.sh
    chown -R asterisk:asterisk /usr/share/asterisk/sounds/


2.4.3. Configure Asterisk Manager
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Configure the Asterisk Manager by editing the manager.conf file::

    vim /etc/asterisk/manager.conf

Notice that we are using the default values (myasterisk, mycode) in this section. The configuration should look like this::

    [general]
    enabled = yes
    port = 5038
    bindaddr = 0.0.0.0

    [myasterisk]
    secret=mycode
    read=system,call,log,verbose,command,agent,user
    write=system,call,log,verbose,command,agent,user


2.5. Step 6: Install The AGI components
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Copy or create a symbolic link of the entire content of the AGI directory into asterisk agi-bin directory::

    mkdir /usr/share/asterisk/agi-bin
    chown asterisk:asterisk /usr/share/asterisk/agi-bin

Option 1::

    cd /usr/local/src/a2billing/AGI
    cp a2billing.php /usr/share/asterisk/agi-bin/
    cp a2billing-monitoring.php /usr/share/asterisk/agi-bin/
    cp -Rf ../common/lib /usr/share/asterisk/agi-bin/

Option 2::

    ln -s /usr/local/src/a2billing/AGI/a2billing.php /usr/share/asterisk/agi-bin/a2billing.php
    ln -s /usr/local/src/a2billing/AGI/lib /usr/share/asterisk/agi-bin/lib

Make sure the scripts are executable::

    chmod +x /usr/share/asterisk/agi-bin/a2billing.php

(if you are going to run the monitoring AGI script)::

    chmod +x /usr/share/asterisk/agi-bin/a2billing_monitoring.php


2.6. Step 5: Install web-based Graphical interfaces
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

In this step, we will install the three graphical interfaces of A2Billing:
the Administration (admin), Agent (agent) and Customer (customer) interface.
As in previous steps you can copy the folders of make symbolic links.

Place the directories &quot;admin&quot; and &quot;customer&quot; into your webserver document root.

Create a2billing folder in your web root folder::

    mkdir /var/www/html/a2billing
    chown www-data:www-data /var/www/html/a2billing

Create folder directory for monitoring Scripts::

    mkdir -p /var/lib/a2billing/script

Create folder directory for Cronts PID::

    mkdir -p /var/run/a2billing

Option 1::

    cp -rf /usr/local/src/a2billing/admin /var/www/html/a2billing
    cp -rf /usr/local/src/a2billing/agent /var/www/html/a2billing
    cp -rf /usr/local/src/a2billing/customer /var/www/html/a2billing
    cp -rf /usr/local/src/a2billing/common /var/www/html/a2billing
    cp -rf /usr/local/src/a2billing/vendor /var/www/html/a2billing/vendor

Option 2::

    ln -s /usr/local/src/a2billing/admin /var/www/html/a2billing/admin
    ln -s /usr/local/src/a2billing/agent /var/www/html/a2billing/agent
    ln -s /usr/local/src/a2billing/customer /var/www/html/a2billing/customer
    ln -s /usr/local/src/a2billing/common /var/www/html/a2billing/common
    ln -s /usr/local/src/a2billing/vendor /var/www/html/a2billing/vendor

Fix the permissions of the templates_c folder in each of the UI::

    chmod 755 /usr/local/src/a2billing/admin/templates_c
    chmod 755 /usr/local/src/a2billing/customer/templates_c
    chmod 755 /usr/local/src/a2billing/agent/templates_c
    chown -Rf www-data:www-data /usr/local/src/a2billing/admin/templates_c
    chown -Rf www-data:www-data /usr/local/src/a2billing/customer/templates_c
    chown -Rf www-data:www-data /usr/local/src/a2billing/agent/templates_c


Checkpoint 2: Direct a browser to the administrative web interface (http://&lt;ip-addr&gt;/a2billing/admin) and login as administrator. Default passwords are:
    - user: root
    - pass: changepassword


2.7. Step 7: Create a dialplan for A2Billing
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

The extensions.conf is the Asterisk dialplan. Calls that interact with the billing software need to be handled inside of one or many A2Billing related contexts.

The calls that reach the context are processed using the a2billing.php AGI script. The a2billing.php script can be invoked in many different modes (standard, did,voucher, callback, etc). In the example, we create two different contexts, the first context [a2billing] handles all the calls from our VoIP clients. When a call arrives, any extension number _X. (2 digits or more) reaches the script a2billing.php

The second context [did], will be used to route inward calls back to the users. Calls to the clients (DID) are handled inside of the [did] context. The script a2billing.php in did mode is responsible of routing the call back to one of our users.

Edit extension.conf::

    vim /etc/asterisk/extensions.conf

and the following contexts::

    [a2billing]
    include =&gt; a2billing_callingcard
    include =&gt; a2billing_monitoring
    include =&gt; a2billing_voucher

    [a2billing_callingcard]
    ; CallingCard application
    exten =&gt; _X.,1,NoOp(A2Billing Start)
    exten =&gt; _X.,n,DeadAgi(a2billing.php|1)
    exten =&gt; _X.,n,Hangup

    [a2billing_voucher]
    exten =&gt; _X.,1,Answer(1)
    exten =&gt; _X.,n,DeadAgi(a2billing.php|1|voucher)
    ;exten =&gt; _X.,n,AGI(a2billing.php|1|voucher44) ; will add 44 in front of the callerID for the CID authentication
    exten =&gt; _X.,n,Hangup

    [a2billing_did]
    exten =&gt; _X.,1,DeadAgi(a2billing.php|1|did)
    exten =&gt; _X.,2,Hangup

Note that newer versions of Asterisk use a comma (,) instead of a pipe (|) to separate the AGI arguments.


2.8. Step 8: Configure recurring services
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Recurring services are handled via the /etc/crontab

You can add the following cron jobs to your /etc/crontab or create a file with
the jobs in /var/spool/cron/a2billing

- update the currency table::

    0 6 * * * php /usr/local/src/a2billing/Cronjobs/currencies_update_yahoo.php

- manage the monthly services subscription::

    0 6 1 * * php /usr/local/src/a2billing/Cronjobs/a2billing_subscription_fee.php

- To check account of each Users and send an email if the balance is less than the user have choice::

    0 * * * * php /usr/local/src/a2billing/Cronjobs/a2billing_notify_account.php


- This script will browse all the DID that are reserve and check if the customer
  need to pay for it bill them or warn them per email to know if they want to pay
  in order to keep their DIDs::

    0 2 * * * php /usr/local/src/a2billing/Cronjobs/a2billing_bill_diduse.php

- This script will take care of the recurring service. ::

    0 12 * * * php /usr/local/src/a2billing/Cronjobs/a2billing_batch_process.php

- Generate Invoices at 6am everyday::

    0 6 * * * php /usr/local/src/a2billing/Cronjobs/a2billing_batch_billing.php

- to proceed the autodialer::

    * / 5 * * * * php /usr/local/src/a2billing/Cronjobs/a2billing_batch_autodialer.php

- manage alarms::

    0 * * * * php /usr/local/src/a2billing/Cronjobs/a2billing_alarm.php


2.9. Step 9: Call back daemon (only for Call backs)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

The call back daemon is responsible of reading from the database the pool of
calls stored for call back and trigger those calls periodically.

The daemon is written in Python. Install the python-setuptools and use
easy_install to install the callback_daemon::

    apt-get install python-setuptools python-mysqldb python-psycopg2 python-sqlalchemy
    cd /usr/local/src/a2billing/CallBack
    easy_install callback-daemon-py/dist/callback_daemon-1.0.prod_r1527-py2.5.egg

Install the init.d startup script::

    cd /usr/local/src/a2billing/CallBack/callback-daemon-py/callback_daemon/

For Debian::

    cp a2b-callback-daemon.debian  /etc/init.d/a2b-callback-daemon

For RedHat::

    cp a2b-callback-daemon.rc /etc/init.d/a2b-callback-daemon
    chmod +x /etc/init.d/a2b-callback-daemon

Make sure the daemon starts,

For Debian::

    update-rc.d a2b-callback-daemon defaults 40 60

If you need to remove the daemon in the future run::

      update-rc.d -f a2b-callback-daemon remove

For RedHat::

    chkconfig --add a2b-callback-daemon
    service a2b-callback-daemon start
    chkconfig a2b-callback-daemon on


2.10. Step 10: Enable IVR monitoring
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

General system monitoring via IVR is available from version 1.7, the new AGI
a2billing_monitoring.php provides access to an IVR where monitoring tasks can be
configured via the new Monitoring Menu under Maintenance.

SQL queries can be performed and shell scripts can be invoked.
Place your scripts under /var/lib/a2billing/script/


2.11. Step 11: Security features via IVR (Monitor account and locking calling card)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Two new IVR menus are now available via the main a2billing.php AGI. The menus
needs to be enabled setting the variables in the agi-conf menu (GUI system settings)

Locking Options IVR menu::

    ivr_enable_locking_option = true (default: false)


Monitoring your Calling Card IVR menu::

    ivr_enable_account_information = true (default: false)</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/2194565835788226337/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2025/04/a2billing-for-voip-billing-solution.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/2194565835788226337'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/2194565835788226337'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2025/04/a2billing-for-voip-billing-solution.html' title='A2billing for Voip Billing Solution'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-2504828595704632834</id><published>2019-09-29T22:35:00.004-07:00</published><updated>2019-09-29T22:35:39.127-07:00</updated><title type='text'>Duct Cleaning Companies Toronto</title><content type='html'>&lt;div dir=&quot;ltr&quot; style=&quot;text-align: left;&quot; trbidi=&quot;on&quot;&gt;
&lt;br /&gt;

&lt;style&gt;
table {
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th, td {
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}

tr:nth-child(even) {
  background-color: #f2f2f2
}
&lt;/style&gt;


&lt;table&gt;
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 &lt;/tr&gt;
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 &lt;/tr&gt;
  &lt;tr&gt;
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 &lt;/tr&gt;
  
 &lt;tr&gt;
  &lt;td&gt; &lt;a href=&quot;http://www.ttductcleaning.com/make-your-home-comfortable-for-asthma-sufferers.html&quot;&gt;Make Your Home Comfortable&lt;/a&gt;&lt;/td&gt;
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 &lt;/tr&gt;
 
 &lt;tr&gt;
  &lt;td&gt; &lt;a href=&quot;http://www.topclassair.com&quot;&gt; Air duct Cleaning  &lt;/a&gt;&lt;/td&gt;
  &lt;td&gt; Description&lt;/td&gt;
 &lt;/tr&gt;
 
 &lt;tr&gt;
  &lt;td&gt; &lt;a href=&quot;http://www.airductservices.ca&quot;&gt; Air Duct Services  &lt;/a&gt;&lt;/td&gt;
  &lt;td&gt; Description&lt;/td&gt;
 &lt;/tr&gt;
 
 &lt;tr&gt;
  &lt;td&gt; &lt;a href=&quot;http://www.airductcleanings.com&quot;&gt; Air Duct Cleaning  &lt;/a&gt;&lt;/td&gt;
  &lt;td&gt; Description&lt;/td&gt;
 &lt;/tr&gt;
 
 &lt;tr&gt;
  &lt;td&gt; &lt;a href=&quot;http://www.torontohvacservices.ca&quot;&gt; Toronto HVAC Services &lt;/a&gt;&lt;/td&gt;
  &lt;td&gt; Description&lt;/td&gt;
 &lt;/tr&gt;
 
 &lt;tr&gt;
  &lt;td&gt; &lt;a href=&quot;www.ttductcleaning.com/dryer-vent-cleaning.html&quot;&gt;Dryer Vent Cleaning&lt;/a&gt; &lt;/td&gt;
  &lt;td&gt; Dryer Vent Cleaning Service &lt;/td&gt;
 &lt;/tr&gt;
 
  
 &lt;tr&gt;
  &lt;td&gt; &lt;a href=&quot;www.ttductcleaning.com/dryer-vent-cleaning.html#Dryer-Vent-Cleaning-price&quot;&gt;Dryer Vent Cleaning Price&lt;/a&gt; &lt;/td&gt;
  &lt;td&gt; Dryer Vent Cleaning Service &lt;/td&gt;
 &lt;/tr&gt;

&lt;/table&gt;

&lt;/div&gt;
</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/2504828595704632834/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2019/09/duct-cleaning-companies-toronto.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/2504828595704632834'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/2504828595704632834'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2019/09/duct-cleaning-companies-toronto.html' title='Duct Cleaning Companies Toronto'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-1333271708432944197</id><published>2019-09-05T02:48:00.002-07:00</published><updated>2019-09-05T02:48:27.444-07:00</updated><title type='text'>Free call center software inside Bitrix 24</title><content type='html'>&lt;div dir=&quot;ltr&quot; style=&quot;text-align: left;&quot; trbidi=&quot;on&quot;&gt;
Free call center software inside Bitrix 24&lt;br /&gt;
Bitrix24 is free call center software unlike any other. If you choose a cloud version, you can start calling and receiving phone calls within minutes. You pay only if you need to have more than 12 employees, want to rent a phone number, SIP connector or use Bitrix24 telephony for outbound calls. You can also purchase self hosted editions of Bitrix24 if require source code access or would like to deploy Bitrix24 on premise.&lt;br /&gt;
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.&lt;br /&gt;
&lt;br /&gt;
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Basic features&lt;br /&gt;
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Automatic dialer, IVR&lt;br /&gt;
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Works worldwide&lt;br /&gt;
Mobile app (iOS/Android)&lt;br /&gt;
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&lt;br /&gt;
Free PBX inside call center&lt;br /&gt;
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Call waiting/on hold&lt;br /&gt;
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Forward calls to mobile numbers&lt;br /&gt;
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Free CRM inside call center&lt;br /&gt;
Import call lists (CSV or Excel)&lt;br /&gt;
One click calls&lt;br /&gt;
Incoming and outbound calls&lt;br /&gt;
See client info during call&lt;br /&gt;
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Create leads for missed calls automatically&lt;br /&gt;
Flexible access rights for different agents&lt;/div&gt;
</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/1333271708432944197/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2019/09/free-call-center-software-inside-bitrix.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/1333271708432944197'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/1333271708432944197'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2019/09/free-call-center-software-inside-bitrix.html' title='Free call center software inside Bitrix 24'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-9155214826378868016</id><published>2017-10-25T22:10:00.001-07:00</published><updated>2017-10-25T22:10:47.796-07:00</updated><title type='text'>Vicidial Setup requirements</title><content type='html'>&lt;div dir=&quot;ltr&quot; style=&quot;text-align: left;&quot; trbidi=&quot;on&quot;&gt;
&amp;nbsp;Hardware Requirements For VICIDIAL/GoAutoDial&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;Minimum Hardware requirements for VICIDIAL&lt;br /&gt;&quot;There may be a suggestion, but not a requirement.&quot;&lt;br /&gt;&lt;br /&gt;VICIDIAL/GoAutoDial runs on a Pendtium 4 machine and also on a Xeon Quad Processor based System.&lt;br /&gt;&lt;br /&gt;Depending on the size of your ViciDial Setup you need a different amount of servers with different setups.&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;Typical setups would be:&lt;br /&gt;&lt;br /&gt;10-15 Seat Inbound or Outbound&lt;br /&gt;Dialing up to 30 concurrent Calls at a time.&lt;br /&gt;1 All-in-One Server [Intel Core 2 Duo/AMD&amp;nbsp; Processor, 4GB RAM, 320GB HDD]&lt;br /&gt;1 PRI or VoIP Trunk&lt;br /&gt;Codec : G729&lt;br /&gt;Internet Bandwidth : 1 Mbps 1:1 or 4 Mbps Broadband&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;15-30 Seat Outbound or Inbound&lt;br /&gt;Dialing up to 150 channels/lines at a time.&lt;br /&gt;1 All-in-One Server [Xeon Dual Core&amp;nbsp; Processor, 8GB RAM, 500GB HDD]&lt;br /&gt;1 PRI or VoIP Trunk&lt;br /&gt;Codec : G729&lt;br /&gt;Internet Bandwidth : 4 Mbps 1:1 or 25 Mbps Broadband &lt;br /&gt;&lt;br /&gt;&lt;br /&gt;30-50 Seat outbound good pickup ratio&lt;br /&gt;Dialing up to 300 concurrent Calls at a time&lt;br /&gt;1 All-in-One Server [Xeon Quadl Core&amp;nbsp; Processor, 8GB RAM, 1TB HDD+128GB SSD]&lt;br /&gt;1 Database Server&lt;br /&gt;Codec : G729&lt;br /&gt;Internet Bandwidth : 16 Mbps 1:1 or 100 Mbps Broadband &lt;br /&gt;&lt;br /&gt;&lt;br /&gt;100+ Seat outbound good pickup ratio&lt;br /&gt;Dialing up to 500 concurrent Calls at a time&lt;br /&gt;1 Asterisk Server&lt;br /&gt;1 Database Server&lt;br /&gt;2 Application Servers&lt;br /&gt;1 Archive Server&lt;br /&gt;Codec : G729&lt;br /&gt;Internet Bandwidth : 32 Mbps 1:1 &lt;/div&gt;
</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/9155214826378868016/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2017/10/vicidial-setup-requirements.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/9155214826378868016'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/9155214826378868016'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2017/10/vicidial-setup-requirements.html' title='Vicidial Setup requirements'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-1087669271362480059</id><published>2012-12-11T03:51:00.002-08:00</published><updated>2012-12-11T03:51:23.264-08:00</updated><title type='text'>Vicidial Setup Instructions</title><content type='html'>&lt;div dir=&quot;ltr&quot; style=&quot;text-align: left;&quot; trbidi=&quot;on&quot;&gt;
VICIDIAL is a set of programs that are designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound call center suite.&lt;br /&gt;&lt;br /&gt;The agent interface is an interactive set of web pages that work through a web browser to give real-time information and functionality with nothing more than an internet browser on the client computer.&lt;br /&gt;&lt;br /&gt;The management interface is also web-based and offers the ability to view many real-time and summary reports as well as many detailed campaign and agent options and settings.&lt;br /&gt;&lt;br /&gt;VICIDIAL can function as an ACD for inbound calls or for Closer calls coming from VICIDIAL outbound fronters and even allows for remote agents logging in from remote locations as well as remote agents that may only have a phone.&lt;br /&gt;&lt;br /&gt;For doign scratch installation of Vicidial, we will be needing of following package&lt;br /&gt;&lt;br /&gt;astGUIclient 2.2.1&lt;br /&gt;Asterisk 1.4.21.2&lt;br /&gt;Centos 5.5&lt;br /&gt;&lt;br /&gt;As Operation system we use Centos 5.5 and once we install the OS, make sure you update the system first, then reboot if you installed an updated kernel.&lt;br /&gt;&lt;br /&gt;yum -y update&lt;br /&gt;reboot&lt;br /&gt;Install the following software&lt;br /&gt;&lt;br /&gt;yum install gcc gcc-c++ php php-devel php-gd gd-devel php-mbstring php-mcrypt php-imap php-ldap php-mysql php-odbc php-pear php-xml php-xmlrpc curl curl-devel perl-libwww-perl ImageMagick libxml2 libxml2-devel httpd libpcap libpcap-devel ncurses ncurses-devel screen sox mysql-server mysql-devel ntp kernel-devel mutt&lt;br /&gt;&lt;br /&gt;Setup MySQL&lt;br /&gt;&lt;br /&gt;Setup default MySQL tables, start MySQL and configure root password&lt;br /&gt;Replace “mypassword” with your real password.&lt;br /&gt;&lt;br /&gt;mysql_install_db&lt;br /&gt;/etc/init.d/mysqld start&lt;br /&gt;/usr/bin/mysqladmin -u root password ‘mypassword’&lt;br /&gt;&lt;br /&gt;Update the time zone&lt;br /&gt;&lt;br /&gt;Configure the system time and update it. (I set the server time zone to Arizona, so this is how I did it)&lt;br /&gt;&lt;br /&gt;rm /etc/localtime&lt;br /&gt;ln -sf /usr/share/zoneinfo/US/Arizona /etc/localtime&lt;br /&gt;rdate -s nist1-ny.ustiming.org&lt;br /&gt;&lt;br /&gt;Changes take effect immediately after you run the rdate command.&lt;br /&gt;&lt;br /&gt;Have a look inside /usr/share/zoneinfo/US/ for different time zones.&lt;br /&gt;&lt;br /&gt;Turn off ntpd and remove it from bootup runlevels.&lt;br /&gt;&lt;br /&gt;You will be running ntpdate from cron instead.&lt;br /&gt;&lt;br /&gt;service ntpd stop&lt;br /&gt;chkconfig ntpd off&lt;br /&gt;&lt;br /&gt;Setup CPAN and install some modules&lt;br /&gt;&lt;br /&gt;Run the following command&lt;br /&gt;&lt;br /&gt;perl -MCPAN -e shell&lt;br /&gt;&lt;br /&gt;You will then go through CPAN setup, just hit ENTER for most prompts except&lt;br /&gt;for the mirrors list, you will want to select at least 4 mirrors&lt;br /&gt;&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; yes for manual configuration&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; enter for the next 18 prompts&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; for the “make install” option, it’s a good idea to add UNINST=1&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; enter for the next 4 prompts&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; select your continent and country&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; select a few cpan mirrors&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; enter for the next 2 prompts&lt;br /&gt;&lt;br /&gt;Once you see the cpan&amp;gt; prompt you can begin installing modules.&lt;br /&gt;This may take a while.&lt;br /&gt;&lt;br /&gt;install MD5&lt;br /&gt;install Digest::MD5&lt;br /&gt;install Digest::SHA1&lt;br /&gt;install readline&lt;br /&gt;install Bundle::CPAN&lt;br /&gt;reload cpan&lt;br /&gt;install DBI&lt;br /&gt;force install DBD::mysql&lt;br /&gt;install Net::Telnet&lt;br /&gt;install Time::HiRes&lt;br /&gt;install Net::Server&lt;br /&gt;install Switch&lt;br /&gt;install Mail::Sendmail&lt;br /&gt;install Unicode::Map&lt;br /&gt;install Jcode&lt;br /&gt;install Spreadsheet::WriteExcel&lt;br /&gt;install OLE::Storage_Lite&lt;br /&gt;install Proc::ProcessTable&lt;br /&gt;install IO::Scalar&lt;br /&gt;install Spreadsheet::ParseExcel&lt;br /&gt;install Curses&lt;br /&gt;install Getopt::Long&lt;br /&gt;install Net::Domain&lt;br /&gt;install Term::ReadKey&lt;br /&gt;install Term::ANSIColor&lt;br /&gt;quit&lt;br /&gt;&lt;br /&gt;In the end, I usually run all these commands once again to make sure its all installed.&lt;br /&gt;&lt;br /&gt;Installing the Asterisk-Perl module&lt;br /&gt;&lt;br /&gt;NOTE: Do NOT use the 0.09 or any newer version, they do not work with ViciDial.&lt;br /&gt;&lt;br /&gt;cd /usr/src&lt;br /&gt;wget http://asterisk.gnuinter.net/files/asterisk-perl-0.08.tar.gz&lt;br /&gt;tar -zxf asterisk-perl-0.08.tar.gz&lt;br /&gt;cd asterisk-perl-0.08&lt;br /&gt;perl Makefile.PL&lt;br /&gt;make all&lt;br /&gt;make install&lt;br /&gt;&lt;br /&gt;Installing additional software from source (optional, but highly recommended)&lt;br /&gt;&lt;br /&gt;Next, you will download, compile and install the following software.&lt;br /&gt;&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; lame&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; ttyload&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; iftop&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; mtop&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; mytop&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; sipsak&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; ploticus&lt;br /&gt;&lt;br /&gt;LAME:&lt;br /&gt;LAME is an MP3 encoder used to convert audio files from WAV to MP3. Some prefer GSM usually, but others have standardized on MP3 so you would need this utility to be loaded to use that option.&lt;br /&gt;&lt;br /&gt;cd /usr/src&lt;br /&gt;wget http://downloads.sourceforge.net/project/lame/lame/3.98.2/lame-398-2.tar.gz&lt;br /&gt;tar -zxf lame-398-2.tar.gz&lt;br /&gt;cd lame-398-2&lt;br /&gt;./configure&lt;br /&gt;make&lt;br /&gt;make install&lt;br /&gt;TTYLOAD:&lt;br /&gt;ttyload is a simple terminal application that shows the processor load in a graphical time-based scrolling graph. I use it to view how loaded the system is and it visualizes load spikes very well.&lt;br /&gt;&lt;br /&gt;cd /usr/src&lt;br /&gt;wget http://www.daveltd.com/src/util/ttyload/ttyload-0.5.tar.gz&lt;br /&gt;tar -zxf ttyload-0.5.tar.gz&lt;br /&gt;cd ttyload-0.5&lt;br /&gt;make&lt;br /&gt;ln -s /usr/src/ttyload-0.5/ttyload /usr/bin/ttyload&lt;br /&gt;IFTOP:&lt;br /&gt;iftop is a good console bandwidth visualization tool that shows you active connections, where they are going to/from and how much of your precious bandwidth they are using.&lt;br /&gt;&lt;br /&gt;cd /usr/src&lt;br /&gt;wget http://www.ex-parrot.com/~pdw/iftop/download/iftop-0.17.tar.gz&lt;br /&gt;tar -zxf iftop-0.17.tar.gz&lt;br /&gt;cd iftop-0.17&lt;br /&gt;./configure&lt;br /&gt;make&lt;br /&gt;make install&lt;br /&gt;MTOP:&lt;br /&gt;mtop is a great utility for real-time monitoring of mysql and the queries that are running in it.&lt;br /&gt;Note: the root mysql password must be blank before installing this&lt;br /&gt;&lt;br /&gt;mysql -u root -p&lt;br /&gt;Enter your MySQL password, then the following MySQL command:&lt;br /&gt;&lt;br /&gt;SET PASSWORD FOR root@localhost=PASSWORD(”);QUIT;&lt;br /&gt;&lt;br /&gt;cd /usr/src&lt;br /&gt;wget http://downloads.sourceforge.net/project/mtop/mtop/v0.6.6/mtop-0.6.6.tar.gz&lt;br /&gt;tar -zxf mtop-0.6.6.tar.gz&lt;br /&gt;cd mtop-0.6.6&lt;br /&gt;perl Makefile.PL&lt;br /&gt;make&lt;br /&gt;make install&lt;br /&gt;Enter the following MySQL command to put your root password back the way it was originally&lt;br /&gt;Replace “mypassword” with your real password.&lt;br /&gt;&lt;br /&gt;SET PASSWORD FOR root@localhost=PASSWORD(‘mypassword’);QUIT;&lt;br /&gt;MYTOP:&lt;br /&gt;mytop is is an optional utility for monitoring the threads and overall performance of mysql&lt;br /&gt;Note: the root mysql password must be blank before installing this&lt;br /&gt;&lt;br /&gt;mysql -u root -p&lt;br /&gt;Enter your MySQL password, then the following MySQL command:&lt;br /&gt;&lt;br /&gt;SET PASSWORD FOR root@localhost=PASSWORD(”);QUIT;&lt;br /&gt;&lt;br /&gt;cd /usr/src&lt;br /&gt;wget http://jeremy.zawodny.com/mysql/mytop/mytop-1.6.tar.gz&lt;br /&gt;tar -zxf mytop-1.6.tar.gz&lt;br /&gt;cd mytop-1.6&lt;br /&gt;perl Makefile.PL&lt;br /&gt;make&lt;br /&gt;make test&lt;br /&gt;make install&lt;br /&gt;Enter the following MySQL command to put your root password back the way it was originally&lt;br /&gt;Replace “mypassword” with your real password.&lt;br /&gt;&lt;br /&gt;SET PASSWORD FOR root@localhost=PASSWORD(‘mypassword’);QUIT;&lt;br /&gt;SIPSAK:&lt;br /&gt;sipsak is an optional utility that VICIDIAL can use to send messages to an agent’s SIP-based phone(like the Snom 320) to display text on their LCD screen.&lt;br /&gt;&lt;br /&gt;cd /usr/src&lt;br /&gt;wget http://download.berlios.de/sipsak/sipsak-0.9.6-1.tar.gz&lt;br /&gt;tar -zxf sipsak-0.9.6-1.tar.gz&lt;br /&gt;cd sipsak-0.9.6&lt;br /&gt;./configure&lt;br /&gt;make&lt;br /&gt;make install&lt;br /&gt;/usr/local/bin/sipsak –version&lt;br /&gt;PLOTICUS:&lt;br /&gt;ploticus is a free graph creation package that allows you to create line graphs within PNG files simply by creating a config file and a data file. ViciDial uses this package to generate server performance graphs that can be displayed real-time within the ViciDial reports page.&lt;br /&gt;&lt;br /&gt;cd /usr/src&lt;br /&gt;wget http://downloads.sourceforge.net/project/ploticus/ploticus/2.41/pl241src.tar.gz&lt;br /&gt;tar -zxf pl241src.tar.gz&lt;br /&gt;cd pl241src/src/&lt;br /&gt;make clean&lt;br /&gt;make&lt;br /&gt;make install&lt;br /&gt;mkdir -p /var/www/html/vicidial/ploticus/&lt;br /&gt;cp pl /var/www/html/vicidial/ploticus/&lt;br /&gt;&lt;br /&gt;Installing eAccelerator for PHP&lt;br /&gt;&lt;br /&gt;Install the php module&lt;br /&gt;&lt;br /&gt;cd /usr/src&lt;br /&gt;wget http://sourceforge.net/projects/eaccelerator/files/eaccelerator/eAccelerator 0.9.6.1/eaccelerator-0.9.6.1.zip/download&lt;br /&gt;unzip eaccelerator-0.9.6.1.zip&lt;br /&gt;cd eaccelerator-0.9.6.1&lt;br /&gt;export PHP_PREFIX=”/usr”&lt;br /&gt;$PHP_PREFIX/bin/phpize&lt;br /&gt;./configure –enable-eaccelerator=shared –with-php-config=$PHP_PREFIX/bin/php-config&lt;br /&gt;make&lt;br /&gt;make install&lt;br /&gt;Configure php.ini&lt;br /&gt;&lt;br /&gt;nano /etc/php.ini&lt;br /&gt;&lt;br /&gt;You will want to make sure NOTICE logging is turned off:&lt;br /&gt;&lt;br /&gt;error_reporting&amp;nbsp; =&amp;nbsp; E_ALL &amp;amp; ~E_NOTICE&lt;br /&gt;memory_limit = 48M&lt;br /&gt;short_open_tag = On&lt;br /&gt;max_execution_time = 330&lt;br /&gt;max_input_time = 360&lt;br /&gt;post_max_size = 48M&lt;br /&gt;upload_max_filesize = 42M&lt;br /&gt;default_socket_timeout = 360&lt;br /&gt;&lt;br /&gt;Add the following lines to the dynamic extensions section of php.ini:&lt;br /&gt;&lt;br /&gt;Note: For CentOS 32-bit, use this below: zend_extension=”/usr/lib/php/modules/eaccelerator.so”&lt;br /&gt;&lt;br /&gt;zend_extension=&quot;/usr/lib64/php/modules/eaccelerator.so&quot;&lt;br /&gt;;For CentOS 32-bit: zend_extension=&quot;/usr/lib/php/modules/eaccelerator.so&quot;&lt;br /&gt;eaccelerator.shm_size=&quot;48&quot;&lt;br /&gt;eaccelerator.cache_dir=&quot;/tmp/eaccelerator&quot;&lt;br /&gt;eaccelerator.enable=&quot;1&quot;&lt;br /&gt;eaccelerator.optimizer=&quot;1&quot;&lt;br /&gt;eaccelerator.check_mtime=&quot;1&quot;&lt;br /&gt;eaccelerator.debug=&quot;0&quot;&lt;br /&gt;eaccelerator.filter=&quot;&quot;&lt;br /&gt;eaccelerator.shm_max=&quot;0&quot;&lt;br /&gt;eaccelerator.shm_ttl=&quot;0&quot;&lt;br /&gt;eaccelerator.shm_prune_period=&quot;0&quot;&lt;br /&gt;eaccelerator.shm_only=&quot;0&quot;&lt;br /&gt;eaccelerator.compress=&quot;1&quot;&lt;br /&gt;eaccelerator.compress_level=&quot;9&quot;&lt;br /&gt;&lt;br /&gt;mkdir /tmp/eaccelerator&lt;br /&gt;chmod 0777 /tmp/eaccelerator&lt;br /&gt;php -v&lt;br /&gt;&lt;br /&gt;You should see something like this:&lt;br /&gt;&lt;br /&gt;PHP 5.1.6 (cli) (built: Jan 13 2010 17:09:42)&lt;br /&gt;Copyright (c) 1997-2006 The PHP Group&lt;br /&gt;Zend Engine v2.1.0, Copyright (c) 1998-2006 Zend Technologies&lt;br /&gt;with eAccelerator v0.9.6.1, Copyright (c) 2004-2010 eAccelerator, by eAccelerator&lt;br /&gt;&lt;br /&gt;Editing the Apache config file&lt;br /&gt;&lt;br /&gt;nano /etc/httpd/conf/httpd.conf&lt;br /&gt;To disable logging, change:&lt;br /&gt;&lt;br /&gt;CustomLog logs/access_log common&lt;br /&gt;&lt;br /&gt;to this:&lt;br /&gt;&lt;br /&gt;CustomLog /dev/null common&lt;br /&gt;&lt;br /&gt;To enable web browsing of Recordings on Asterisk server, add this:&lt;br /&gt;&lt;br /&gt;Alias /RECORDINGS/ &quot;/var/spool/asterisk/monitorDONE/&quot;&lt;br /&gt;&lt;br /&gt;&lt;directory asterisk=&quot;asterisk&quot; monitordone=&quot;monitordone&quot; spool=&quot;spool&quot; var=&quot;var&quot;&gt;&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; Options Indexes MultiViews&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; AllowOverride None&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; Order allow,deny&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; Allow from all&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;files mp3=&quot;mp3&quot;&gt;&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Forcetype application/forcedownload&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/files&gt;&lt;/directory&gt;&lt;br /&gt;&lt;br /&gt;Restart the Apache web server to apply the changes&lt;br /&gt;&lt;br /&gt;/etc/init.d/httpd restart&lt;br /&gt;&lt;br /&gt;Installing Asterisk&lt;br /&gt;&lt;br /&gt;At the time of this writing, you cannot install the latest version of Asterisk 1.6 or 1.8.&lt;br /&gt;ViciDial 2.2.1 is currently compatible with Asterisk 1.4.21.2. This version of Asterisk also needs to be patched to work with vicidial correctly.&lt;br /&gt;&lt;br /&gt;mkdir /usr/src/asterisk&lt;br /&gt;cd /usr/src/asterisk&lt;br /&gt;wget http://downloads.digium.com/pub/asterisk/old-releases/asterisk-1.4.21.2.tar.gz&lt;br /&gt;wget http://downloads.digium.com/pub/zaptel/zaptel-1.4.12.1.tar.gz&lt;br /&gt;wget http://downloads.asterisk.org/pub/telephony/libpri/old/libpri-1.4.9.tar.gz&lt;br /&gt;tar -zxf asterisk-1.4.21.2.tar.gz&lt;br /&gt;tar -zxf zaptel-1.4.12.1.tar.gz&lt;br /&gt;tar -zxf libpri-1.4.9.tar.gz&lt;br /&gt;cd libpri-1.4.9&lt;br /&gt;make clean&lt;br /&gt;make&lt;br /&gt;make install&lt;br /&gt;cd ../zaptel-1.4.12.1&lt;br /&gt;./configure&lt;br /&gt;make clean&lt;br /&gt;make&lt;br /&gt;make install&lt;br /&gt;make config&lt;br /&gt;cd ../asterisk-1.4.21.2&lt;br /&gt;wget http://www.eflo.net/files/enter.h&lt;br /&gt;wget http://www.eflo.net/files/leave.h&lt;br /&gt;mv -f enter.h apps/enter.h&lt;br /&gt;mv -f leave.h apps/leave.h&lt;br /&gt;wget http://download.vicidial.com/asterisk-patches/1.4-gsm-gcc4.2.patch&lt;br /&gt;patch -p1 ./codecs/gsm/Makefile 1.4-gsm-gcc4.2.patch&lt;br /&gt;wget http://download.vicidial.com/conf/res_agi_defunct.patch&lt;br /&gt;patch -p1 &amp;lt; res_agi_defunct.patch&lt;br /&gt;File to patch: res/res_agi.c&lt;br /&gt;cd apps/&lt;br /&gt;rm -f app_waitforsilence.c&lt;br /&gt;wget http://download.vicidial.com/conf/app_waitforsilence.c&lt;br /&gt;cd ../channels/&lt;br /&gt;rm chan_sip.c&lt;br /&gt;wget http://download.vicidial.com/conf/chan_sip.c&lt;br /&gt;cd ../&lt;br /&gt;./configure&lt;br /&gt;make clean&lt;br /&gt;make&lt;br /&gt;make install&lt;br /&gt;make samples&lt;br /&gt;modprobe zaptel&lt;br /&gt;modprobe ztdummy&lt;br /&gt;&lt;br /&gt;Add init.d script and add to bootup runlevels&lt;br /&gt;&lt;br /&gt;cp /usr/src/asterisk/asterisk-1.4.21.2/contrib/init.d/rc.redhat.asterisk /etc/init.d/asterisk&lt;br /&gt;chkconfig –add asterisk&lt;br /&gt;&lt;br /&gt;Installing Sound files&lt;br /&gt;&lt;br /&gt;Download the sound files&lt;br /&gt;&lt;br /&gt;cd /usr/src&lt;br /&gt;wget http://downloads.digium.com/pub/telephony/sounds/asterisk-core-sounds-en-ulaw-current.tar.gz&lt;br /&gt;wget http://downloads.digium.com/pub/telephony/sounds/asterisk-core-sounds-en-wav-current.tar.gz&lt;br /&gt;wget http://downloads.digium.com/pub/telephony/sounds/asterisk-core-sounds-en-gsm-current.tar.gz&lt;br /&gt;wget http://downloads.digium.com/pub/telephony/sounds/asterisk-extra-sounds-en-ulaw-current.tar.gz&lt;br /&gt;wget http://downloads.digium.com/pub/telephony/sounds/asterisk-extra-sounds-en-wav-current.tar.gz&lt;br /&gt;wget http://downloads.digium.com/pub/telephony/sounds/asterisk-extra-sounds-en-gsm-current.tar.gz&lt;br /&gt;wget http://downloads.asterisk.org/pub/telephony/sounds/asterisk-moh-opsound-gsm-current.tar.gz&lt;br /&gt;wget http://downloads.asterisk.org/pub/telephony/sounds/asterisk-moh-opsound-ulaw-current.tar.gz&lt;br /&gt;wget http://downloads.asterisk.org/pub/telephony/sounds/asterisk-moh-opsound-wav-current.tar.gz&lt;br /&gt;&lt;br /&gt;Set the sounds in place&lt;br /&gt;&lt;br /&gt;cd /var/lib/asterisk/sounds&lt;br /&gt;tar -zxf /usr/src/asterisk-core-sounds-en-gsm-current.tar.gz&lt;br /&gt;tar -zxf /usr/src/asterisk-core-sounds-en-ulaw-current.tar.gz&lt;br /&gt;tar -zxf /usr/src/asterisk-core-sounds-en-wav-current.tar.gz&lt;br /&gt;tar -zxf /usr/src/asterisk-extra-sounds-en-gsm-current.tar.gz&lt;br /&gt;tar -zxf /usr/src/asterisk-extra-sounds-en-ulaw-current.tar.gz&lt;br /&gt;tar -zxf /usr/src/asterisk-extra-sounds-en-wav-current.tar.gz&lt;br /&gt;&lt;br /&gt;mkdir /var/lib/asterisk/mohmp3&lt;br /&gt;mkdir /var/lib/asterisk/quiet-mp3&lt;br /&gt;mkdir /var/lib/asterisk/default&lt;br /&gt;cd /var/lib/asterisk&lt;br /&gt;ln -s mohmp3 default&lt;br /&gt;ln -s moh mohmp3&lt;br /&gt;cd mohmp3&lt;br /&gt;tar -zxf /usr/src/asterisk-moh-opsound-gsm-current.tar.gz&lt;br /&gt;tar -zxf /usr/src/asterisk-moh-opsound-ulaw-current.tar.gz&lt;br /&gt;tar -zxf /usr/src/asterisk-moh-opsound-wav-current.tar.gz&lt;br /&gt;rm CHANGES*&lt;br /&gt;rm LICENSE*&lt;br /&gt;rm CREDITS*&lt;br /&gt;cd /var/lib/asterisk/moh&lt;br /&gt;rm CHANGES*&lt;br /&gt;rm LICENSE*&lt;br /&gt;rm CREDITS*&lt;br /&gt;cd /var/lib/asterisk/sounds&lt;br /&gt;rm CHANGES*&lt;br /&gt;rm LICENSE*&lt;br /&gt;rm CREDITS*&lt;br /&gt;cd /var/lib/asterisk/quiet-mp3&lt;br /&gt;&lt;br /&gt;sox ../mohmp3/macroform-cold_day.wav macroform-cold_day.wav vol 0.25&lt;br /&gt;sox ../mohmp3/macroform-cold_day.gsm macroform-cold_day.gsm vol 0.25&lt;br /&gt;sox -t ul -r 8000 -c 1 ../mohmp3/macroform-cold_day.ulaw -t ul macroform-cold_day.ulaw vol 0.25&lt;br /&gt;sox ../mohmp3/macroform-robot_dity.wav macroform-robot_dity.wav vol 0.25&lt;br /&gt;sox ../mohmp3/macroform-robot_dity.gsm macroform-robot_dity.gsm vol 0.25&lt;br /&gt;sox -t ul -r 8000 -c 1 ../mohmp3/macroform-robot_dity.ulaw -t ul macroform-robot_dity.ulaw vol 0.25&lt;br /&gt;sox ../mohmp3/macroform-the_simplicity.wav macroform-the_simplicity.wav vol 0.25&lt;br /&gt;sox ../mohmp3/macroform-the_simplicity.gsm macroform-the_simplicity.gsm vol 0.25&lt;br /&gt;sox -t ul -r 8000 -c 1 ../mohmp3/macroform-the_simplicity.ulaw -t ul macroform-the_simplicity.ulaw vol 0.25&lt;br /&gt;sox ../mohmp3/reno_project-system.wav reno_project-system.wav vol 0.25&lt;br /&gt;sox ../mohmp3/reno_project-system.gsm reno_project-system.gsm vol 0.25&lt;br /&gt;sox -t ul -r 8000 -c 1 ../mohmp3/reno_project-system.ulaw -t ul reno_project-system.ulaw vol 0.25&lt;br /&gt;sox ../mohmp3/manolo_camp-morning_coffee.wav manolo_camp-morning_coffee.wav vol 0.25&lt;br /&gt;sox ../mohmp3/manolo_camp-morning_coffee.gsm manolo_camp-morning_coffee.gsm vol 0.25&lt;br /&gt;sox -t ul -r 8000 -c 1 ../mohmp3/manolo_camp-morning_coffee.ulaw -t ul manolo_camp-morning_coffee.ulaw vol 0.25&lt;br /&gt;&lt;br /&gt;Installing Astguiclient&lt;br /&gt;&lt;br /&gt;Installing Astguiclient 2.2.1.&lt;br /&gt;&lt;br /&gt;Note: the installer will ask where your web root is located. I use /var/www/html as my web root. This is where the installer will put your web-facing files.&lt;br /&gt;&lt;br /&gt;mkdir /usr/src/astguiclient&lt;br /&gt;cd /usr/src/astguiclient&lt;br /&gt;wget http://downloads.sourceforge.net/project/astguiclient/astguiclient_2.2.1.zip&lt;br /&gt;unzip astguiclient_2.2.1.zip&lt;br /&gt;perl install.pl&lt;br /&gt;Download and copy a gsm file&lt;br /&gt;&lt;br /&gt;cd /var/lib/asterisk/sounds&lt;br /&gt;wget http://astguiclient.sf.net/conf.gsm&lt;br /&gt;cp conf.gsm park.gsm&lt;br /&gt;&lt;br /&gt;Create the database and import the sample data&lt;br /&gt;&lt;br /&gt;First, login to mysql to run some commands&lt;br /&gt;&lt;br /&gt;mysql -u root -p&lt;br /&gt;Enter these MySQL commands:&lt;br /&gt;&lt;br /&gt;CREATE DATABASE `asterisk` DEFAULT CHARACTER SET utf8 COLLATE utf8_unicode_ci;&lt;br /&gt;GRANT SELECT,INSERT,UPDATE,DELETE,LOCK TABLES on asterisk.* TO cron@’%’ IDENTIFIED BY ’1234′;&lt;br /&gt;GRANT SELECT,INSERT,UPDATE,DELETE,LOCK TABLES on asterisk.* TO cron@localhost IDENTIFIED BY ’1234′;&lt;br /&gt;GRANT RELOAD ON *.* TO cron@’%’;&lt;br /&gt;GRANT RELOAD ON *.* TO cron@localhost;&lt;br /&gt;&lt;br /&gt;flush privileges;&lt;br /&gt;SET GLOBAL connect_timeout=60;&lt;br /&gt;&lt;br /&gt;use asterisk;&lt;br /&gt;&lt;br /&gt;\. /usr/src/astguiclient/extras/MySQL_AST_CREATE_tables.sql&lt;br /&gt;\. /usr/src/astguiclient/extras/sip-iax_phones.sql&lt;br /&gt;\. /usr/src/astguiclient/extras/first_server_install.sql&lt;br /&gt;quit&lt;br /&gt;In the Linux terminal, enter these commands&lt;br /&gt;&lt;br /&gt;/usr/share/astguiclient/ADMIN_area_code_populate.pl&lt;br /&gt;cp /usr/src/astguiclient/extras/performance_test_leads.txt /usr/share/astguiclient/LEADS_IN/&lt;br /&gt;/usr/share/astguiclient/VICIDIAL_IN_new_leads_file.pl –forcelistid=107 –forcephonecode=1&lt;br /&gt;Make several entries in the rc.local of your system:&lt;br /&gt;&lt;br /&gt;nano /etc/rc.d/rc.local&lt;br /&gt;&lt;br /&gt;### sybsys local login&lt;br /&gt;touch /var/lock/subsys/local&lt;br /&gt;&lt;br /&gt;# OPTIONAL enable ip_relay(for same-machine trunking and blind monitoring)&lt;br /&gt;# /usr/share/astguiclient/ip_relay/relay_control start&amp;nbsp; 2&amp;gt;/dev/null 1&amp;gt;&amp;amp;2&lt;br /&gt;&lt;br /&gt;# Disable console blanking and powersaving&lt;br /&gt;/usr/bin/setterm -blank&lt;br /&gt;/usr/bin/setterm -powersave off&lt;br /&gt;/usr/bin/setterm -powerdown&lt;br /&gt;&lt;br /&gt;### start up the MySQL server&lt;br /&gt;/etc/init.d/mysqld start&lt;br /&gt;&lt;br /&gt;### start up the apache web server&lt;br /&gt;/etc/init.d/httpd start&lt;br /&gt;&lt;br /&gt;### roll the Asterisk logs upon reboot&lt;br /&gt;/usr/share/astguiclient/ADMIN_restart_roll_logs.pl&lt;br /&gt;&lt;br /&gt;### clear the server-related records from the database&lt;br /&gt;/usr/share/astguiclient/AST_reset_mysql_vars.pl&lt;br /&gt;&lt;br /&gt;### load zaptel drivers&lt;br /&gt;modprobe zaptel&lt;br /&gt;modprobe ztdummy&lt;br /&gt;/sbin/ztcfg -vvvvvvvvvvvv&lt;br /&gt;&lt;br /&gt;### sleep for 20 seconds before launching Asterisk&lt;br /&gt;sleep 20&lt;br /&gt;&lt;br /&gt;### start up asterisk&lt;br /&gt;/usr/share/astguiclient/start_asterisk_boot.pl&lt;br /&gt;&lt;br /&gt;Make several entries in the crontab of your system:&lt;br /&gt;&lt;br /&gt;crontab -e&lt;br /&gt;&lt;br /&gt;### recording mixing/compressing/ftping scripts&lt;br /&gt;0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl&lt;br /&gt;#0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl --MIX&lt;br /&gt;#0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_VDonly.pl&lt;br /&gt;1,4,7,10,13,16,19,22,25,28,31,34,37,40,43,46,49,52,55,58 * * * * /usr/share/astguiclient/AST_CRON_audio_2_compress.pl --GSM&lt;br /&gt;#2,5,8,11,14,17,20,23,26,29,32,35,38,41,44,47,50,53,56,59 * * * * /usr/share/astguiclient/AST_CRON_audio_3_ftp.pl --GSM&lt;br /&gt;&lt;br /&gt;### keepalive script for astguiclient processes&lt;br /&gt;* * * * * /usr/share/astguiclient/ADMIN_keepalive_ALL.pl&lt;br /&gt;&lt;br /&gt;### kill Hangup script for Asterisk updaters&lt;br /&gt;* * * * * /usr/share/astguiclient/AST_manager_kill_hung_congested.pl&lt;br /&gt;&lt;br /&gt;### updater for voicemail&lt;br /&gt;* * * * * /usr/share/astguiclient/AST_vm_update.pl&lt;br /&gt;&lt;br /&gt;### updater for conference validator&lt;br /&gt;* * * * * /usr/share/astguiclient/AST_conf_update.pl&lt;br /&gt;&lt;br /&gt;### flush queue DB table every hour for entries older than 1 hour&lt;br /&gt;11 * * * * /usr/share/astguiclient/AST_flush_DBqueue.pl -q&lt;br /&gt;&lt;br /&gt;### fix the vicidial_agent_log once every hour and the full day run at night&lt;br /&gt;33 * * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl&lt;br /&gt;50 0 * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl --last-24hours&lt;br /&gt;## uncomment below if using QueueMetrics&lt;br /&gt;#*/5 * * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl --only-qm-live-call-check&lt;br /&gt;&lt;br /&gt;## uncomment below if using Vtiger&lt;br /&gt;#1 1 * * * /usr/share/astguiclient/Vtiger_optimize_all_tables.pl --quiet&lt;br /&gt;&lt;br /&gt;### updater for VICIDIAL hopper&lt;br /&gt;* * * * * /usr/share/astguiclient/AST_VDhopper.pl -q&lt;br /&gt;&lt;br /&gt;### adjust the GMT offset for the leads in the vicidial_list table&lt;br /&gt;1 1,7 * * * /usr/share/astguiclient/ADMIN_adjust_GMTnow_on_leads.pl --debug&lt;br /&gt;&lt;br /&gt;### reset several temporary-info tables in the database&lt;br /&gt;2 1 * * * /usr/share/astguiclient/AST_reset_mysql_vars.pl&lt;br /&gt;&lt;br /&gt;### optimize the database tables within the asterisk database&lt;br /&gt;3 1 * * * /usr/share/astguiclient/AST_DB_optimize.pl&lt;br /&gt;&lt;br /&gt;## adjust time on the server with ntp&lt;br /&gt;30 * * * * /usr/sbin/ntpdate -u pool.ntp.org 2&amp;gt;/dev/null 1&amp;gt;&amp;amp;2&lt;br /&gt;&lt;br /&gt;### VICIDIAL agent time log weekly and daily summary report generation&lt;br /&gt;2 0 * * 0 /usr/share/astguiclient/AST_agent_week.pl&lt;br /&gt;22 0 * * * /usr/share/astguiclient/AST_agent_day.pl&lt;br /&gt;&lt;br /&gt;### VICIDIAL campaign export scripts (OPTIONAL)&lt;br /&gt;#32 0 * * * /usr/share/astguiclient/AST_VDsales_export.pl&lt;br /&gt;#42 0 * * * /usr/share/astguiclient/AST_sourceID_summary_export.pl&lt;br /&gt;&lt;br /&gt;### remove old recordings more than 7 days old&lt;br /&gt;#24 0 * * * /usr/bin/find /var/spool/asterisk/monitorDONE -maxdepth 2 -type f -mtime +7 -print | xargs rm -f&lt;br /&gt;&lt;br /&gt;### roll logs monthly on high-volume dialing systems&lt;br /&gt;#30 1 1 * * /usr/share/astguiclient/ADMIN_archive_log_tables.pl&lt;br /&gt;&lt;br /&gt;### remove old vicidial logs and asterisk logs more than 2 days old&lt;br /&gt;28 0 * * * /usr/bin/find /var/log/astguiclient -maxdepth 1 -type f -mtime +2 -print | xargs rm -f&lt;br /&gt;29 0 * * * /usr/bin/find /var/log/asterisk -maxdepth 3 -type f -mtime +2 -print | xargs rm -f&lt;br /&gt;30 0 * * * /usr/bin/find / -maxdepth 1 -name &quot;screenlog.0*&quot; -mtime +4 -print | xargs rm -f&lt;br /&gt;&lt;br /&gt;Final Adjustments&lt;br /&gt;&lt;br /&gt;It is important to change the externip and localnet values in the sip.conf&lt;br /&gt;&lt;br /&gt;The externip needs to be the public ip of your server.&lt;br /&gt;The localnet will consist of the public ip/netmask of your server.&lt;br /&gt;&lt;br /&gt;nano /etc/asterisk/sip.conf&lt;br /&gt;&lt;br /&gt;externip = 75.75.75.75&lt;br /&gt;localnet=75.75.75.75/255.255.255.248&lt;br /&gt;&lt;br /&gt;Run this perl script to update the server_ip fields in the asterisk tables (copy the command as-is)&lt;br /&gt;&lt;br /&gt;/usr/share/astguiclient/ADMIN_update_server_ip.pl –old-server_ip=10.10.10.15&lt;br /&gt;Update music on hold configuration&lt;br /&gt;&lt;br /&gt;nano /etc/asterisk/musiconhold.conf&lt;br /&gt;&lt;br /&gt;;&lt;br /&gt;; Music on Hold -- Sample Configuration&lt;br /&gt;;&lt;br /&gt;&lt;br /&gt;[default]&lt;br /&gt;mode=files&lt;br /&gt;directory=/var/lib/asterisk/mohmp3&lt;br /&gt;&lt;br /&gt;[quiet]&lt;br /&gt;mode=files&lt;br /&gt;directory=/var/lib/asterisk/quiet-mp3&lt;br /&gt;&lt;br /&gt;#include musiconhold-vicidial.conf&lt;br /&gt;&lt;br /&gt;* There are other sample configration files in /usr/src/astguiclient/docs/conf_examples/ that you might want to look at and maybe copy from and customize.&lt;br /&gt;&lt;br /&gt;Lastly, reboot the machine&lt;br /&gt;&lt;br /&gt;reboot&lt;br /&gt;&lt;br /&gt;Diagnostics&lt;br /&gt;&lt;br /&gt;After reboot, check your logs for any errors, make sure asterisk is up and running. Be proactive and look for problems before you start configuring vicidial.&lt;br /&gt;&lt;br /&gt;Run these commands to view log files:&lt;br /&gt;&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; tail -f -n 50 /var/log/asterisk/messages&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; tail -f -n 50 /var/log/messages&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; more /var/log/dmesg&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; tail -f -n 40 /etc/httpd/logs/error_log&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; tail -f -n 40 /var/log/maillog&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; tail -f -n 40 /var/log/cron&lt;br /&gt;&lt;br /&gt;Run this command:&lt;br /&gt;&lt;br /&gt;screen -ls&lt;br /&gt;&lt;br /&gt;The output should look similar to this:&lt;br /&gt;&lt;br /&gt;There are screens on:&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; 4090.asterisk&amp;nbsp;&amp;nbsp; (Detached)&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; 4077.ASTfastlog (Detached)&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; 8325.ASTsend&amp;nbsp;&amp;nbsp;&amp;nbsp; (Detached)&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; 8322.ASTupdate&amp;nbsp; (Detached)&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; 4004.astshell20110228193500&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; (Detached)&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; 8334.ASTVDremote&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; (Detached)&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; 8328.ASTlisten&amp;nbsp; (Detached)&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; 12192.ASTVDadapt&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; (Detached)&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; 8331.ASTVDauto&amp;nbsp; (Detached)&lt;br /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; 9 Sockets in /var/run/screen/S-root.&lt;br /&gt;&lt;br /&gt;Start using vicidial&lt;br /&gt;&lt;br /&gt;Login to vicidial and configure it.&lt;br /&gt;&lt;br /&gt;Add users, campaigns, in-group, DID’s, server, etc….&lt;br /&gt;&lt;br /&gt;Go to: http://youripaddress/vicidial/admin.php&lt;br /&gt;&lt;br /&gt;The default username is: 6666 and the password is: 1234&lt;br /&gt;&lt;br /&gt;&amp;nbsp;Security Notes&lt;br /&gt;&lt;br /&gt;When you get vicidial configured and working, make sure to follow basic common sense server administration rules like setting up a firewall, changing default passwords, disallow remote mysql connections and stop the unnecessary services.&lt;/div&gt;
</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/1087669271362480059/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2012/12/vicidial-setup-instructions.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/1087669271362480059'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/1087669271362480059'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2012/12/vicidial-setup-instructions.html' title='Vicidial Setup Instructions'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-1073788042259689479</id><published>2012-11-25T00:31:00.001-08:00</published><updated>2012-11-25T00:31:11.190-08:00</updated><title type='text'>Telemarketing Tips For Cal Centers.</title><content type='html'>&lt;div dir=&quot;ltr&quot; style=&quot;text-align: left;&quot; trbidi=&quot;on&quot;&gt;
Telemarketing Tips&lt;br /&gt;&lt;br /&gt;Every Telemarketer needs “How To” telemarketing tips and advice from time to time. Our role as Telemarketers is seen as simple. Mostly, this is true, but it is not always easy!&lt;br /&gt;&lt;br /&gt;What is Telemarketing?&lt;br /&gt;&lt;br /&gt;Professionals who use the phone must be personable, that’s a given. But more importantly they need to be skilled. Consumers are more educated and they receive more marketing calls than ever before. In this market, we need to really deliver beyond our clients expectations if we want great results.&lt;br /&gt;&lt;br /&gt;Click here for more Keys to Success…&lt;br /&gt;&lt;br /&gt;When a Telemarketer asks me what they need to do to make more sales or to get more appointments, my Telemarketing Tip is simple.&lt;br /&gt;&lt;br /&gt;Work Harder or Work Smarter. Or better still, do both!&lt;br /&gt;&lt;br /&gt;Working harder is the simple part of the equation. Pick up the phone! Pick it up more quickly and more often.&lt;br /&gt;&lt;br /&gt;Spend less time shuffling paper, writing notes and chatting to colleagues. By better utilising the time you have set aside for making calls, you allow yourself to work the numbers. What is working the numbers?&lt;br /&gt;&lt;br /&gt;Someone once explained it to me by using an analogy that compares ourtelemarketing calls to a pack of cards.&lt;br /&gt;&lt;br /&gt;You see, if you make enough calls you will automatically come across the diamonds, the people who were actually looking at or thinking about exactly what you offer. But what about the other suits, what happens to those customers I hear you ask?&lt;br /&gt;&lt;br /&gt;For those customers we need to work smarter!&lt;br /&gt;&lt;br /&gt;Working the numbers alone may keep you employed in a Call Centre for a period of time, but not for a long time. Leads and lists cost money!&lt;br /&gt;&lt;br /&gt;A good business owner or manager will not want staff who burn through all of their calls without getting a result. This costs companies ridiculous amounts of money. A good business wants staff who can work smarter, people who can make less calls and get more results. When you can do this you are worth big bucks!!&lt;br /&gt;&lt;br /&gt;Working Smarter is the way that professional Telemarketers and Sales people go.&lt;br /&gt;&lt;br /&gt;If you are going to pick up the phone to gain business, then do it well! Understand how your customer thinks, feels and what they want. Deliver you call in a way that your customer can relate to and that makes them want to take action! Understanding Consumer Behaviour is essential for a smart telemarketer.&lt;br /&gt;&lt;br /&gt;If we go back to our pack of cards analogy, only a skilled telemarketer or Sales person will be able to communicate their message in a way that attracts the hearts.&lt;br /&gt;&lt;br /&gt;The Clubs are even harder, so your skill set must be greater still. And only the best of the best can please the spades!&lt;br /&gt;&lt;br /&gt;Have you ever wondered why some people can have an 80% success rate on their calls and others only a 20% success rate?&lt;br /&gt;&lt;br /&gt;The answer is simply that the 80%-ers work on understanding and listening to their clients so that they can fill their customers specific need. The 20%-ers just say the words without a strong personal telemarketing skill set.&lt;br /&gt;&lt;br /&gt;The basis of every good telemarketing call is some type of script or call guidelines.&lt;/div&gt;
</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/1073788042259689479/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2012/11/telemarketing-tips-for-cal-centers.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/1073788042259689479'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/1073788042259689479'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2012/11/telemarketing-tips-for-cal-centers.html' title='Telemarketing Tips For Cal Centers.'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-5364256748077849061</id><published>2012-11-02T04:41:00.001-07:00</published><updated>2012-11-02T04:41:54.768-07:00</updated><title type='text'>Cheaping Hosting for Telephony Server</title><content type='html'>&lt;div dir=&quot;ltr&quot; style=&quot;text-align: left;&quot; trbidi=&quot;on&quot;&gt;
GET a dedicated USA SERVER for chep pricing.&lt;br /&gt;&lt;br /&gt;SERVER SPECS:&lt;br /&gt;Intel Core i3-2120&lt;br /&gt;4GB DDRIII Memory&lt;br /&gt;500GB SATA-3 Drive&lt;br /&gt;3500GB Traffic *OR* 10Mbps Unmetered&lt;br /&gt;100Mbit Connection (Unless unmetered)&lt;br /&gt;FREE Remote rebooter!&lt;br /&gt;Price: only $79.95 USD/Month! Free setup.&lt;br /&gt;ORDER NOW!&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;Upgrades available for this server during order:&lt;br /&gt;- CPU, Core i3 -&amp;gt; Core i5-2400. (Upgrade to a i5 CPU is $20 USD/Month extra)&lt;br /&gt;- Control Panel (cPanel/WHM, Plesk)&lt;br /&gt;- Drive upgrades (More space, SSD instead of SATA, secondary drive, etc.)&lt;br /&gt;- RAID (None, RAID0 or RAID1) (NOTE: RAID requires 2 identical drives!)&lt;br /&gt;- Remote Rebooter (FREE!!)&lt;br /&gt;- KVM Card (!!Core i5-2400 CPU ONLY!! - $10 instead of $20)&lt;br /&gt;Please be advised that CentOS 5 is not compatible with the KVM card.&lt;br /&gt;- 4GB Memory -&amp;gt; 8GB or 16GB DDRIII Memory&lt;br /&gt;- Management level (Unmanaged or fully managed.)&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;For sales questions regarding upgrades to the configuration and/or other RAID configurations, please contact our sales team.&lt;br /&gt;Please also contact our sales team for bulk discount deals!&lt;br /&gt;&lt;br /&gt;Included with this deal:&lt;br /&gt;- 3 IP adresses. (You can request up to another 7 extra IP&#39;s free of charge with ARIN justification)&lt;br /&gt;&lt;br /&gt;Operating Systems:&lt;br /&gt;- CentOS 6, CentOS 5 (64Bit)&lt;br /&gt;- Fedora 16 (64Bit)&lt;br /&gt;- Debian 5, Debian 6 (64Bit)&lt;br /&gt;- FreeBSD 7 (64Bit)&lt;br /&gt;- Windows Server 2003 (Web (32Bit), Server (32/64Bit), Enterprise (32/64Bit))&lt;br /&gt;- Windows Server 2008 (Web (32Bit), Server (32/64Bit), Enterprise (32/64Bit))&lt;br /&gt;- Other operating systems may be available on request, please contact sales!&lt;br /&gt;&lt;br /&gt;Control Panels::&lt;br /&gt;- cPanel/WHM Unlimited Domains - $25 (Linux only)&lt;br /&gt;- Plesk Control Panel - 10 Domains ($10), 100 Domains ($20) or Unlimited domains ($30) license.&lt;br /&gt;&lt;br /&gt;Availble as addon:&lt;br /&gt;- cPanel initial configuration. ($15 USD one-time setup fee)&lt;br /&gt;The default cPanel configuration requires, as those who have worked with cPanel before will know, quite a bit of settings to be setup for things like security, tweaks, configuration, latest software installations, apache setup, etc. etc. This $15 one-time fee takes the dirty work off of your hands. We will do the full initial configuration for you, including the tweaks and security. (Firewall, php hardening, etc.)&lt;br /&gt;This is not available for Plesk systems.&lt;br /&gt;- Remote Rebooter (FREE!)&lt;br /&gt;Allows you to power cycle your server, forcing it to reboot, by just a few clicks. Note: 24/7 reboots can be requested per support ticket, free of charge. Through remote rebooter is instant.&lt;br /&gt;- KVM Access ($10, special deal!)&lt;br /&gt;This allows you to remotely manage your server by remotely looking at the screen, give commands, et cetera. With this handy tool you can, even if your server is offline, enter the server. For example: If you have a file system error or need to go into single user mode, you can do so remotely without intervention being required from our support team. This card works 24/7.&lt;br /&gt;- Full management - $49.95 USD/Month.&lt;br /&gt;Upgrades your server to a fully managed plan instead of unmanaged.&lt;br /&gt;- cPanel NGINX licenses. (Speed up your sites and reduce system load!)&lt;/div&gt;
</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/5364256748077849061/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2012/11/cheaping-hosting-for-telephony-server.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/5364256748077849061'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/5364256748077849061'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2012/11/cheaping-hosting-for-telephony-server.html' title='Cheaping Hosting for Telephony Server'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-6873073568210057796</id><published>2011-07-04T02:30:00.001-07:00</published><updated>2011-07-04T02:30:16.835-07:00</updated><title type='text'>Hosted Dialer</title><content type='html'>Contact centers are constantly looking for ways to improve efficiency while reducing costs.  SoundBite’s hosted dialer ends the search for the right balance between contact effectiveness and cost-efficiency.&lt;br /&gt;&lt;br /&gt;Organizations can leverage the on-demand dialer capabilities and near unlimited dialing capacity to scale as needed, increase contact rates, and achieve a positive ROI right from the start. &lt;br /&gt; &lt;br /&gt;Drive More Conversations&lt;br /&gt;&lt;br /&gt;    Use predictive pacing to automatically adjust the rate of outbound calls according to agent and contact center availability&lt;br /&gt;    Minimize connection time and capture customized call disposition types using  SoundBite&#39;s web-based Agent Voice Portal &lt;br /&gt;    Blend predictive dialing with automated voice, text, and email messaging into a single contact strategy to increase contact rates&lt;br /&gt;    Spend less time dialing and more time talking with customers by only delivering live parties to agents&lt;br /&gt;    Ensure security and compliance with SoundBite Engage PCI certified platform and centralized compliance management</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/6873073568210057796/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/07/hosted-dialer.html#comment-form' title='4 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/6873073568210057796'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/6873073568210057796'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/07/hosted-dialer.html' title='Hosted Dialer'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>4</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-867781294040583503</id><published>2011-03-16T01:53:00.001-07:00</published><updated>2011-03-16T01:53:58.570-07:00</updated><title type='text'>JPhoto Tagger</title><content type='html'>JPhotoTagger is a platform independent Photo Manager. You can manage and find fast your photos through keywords, descriptions and other so called metadata (&quot;tags&quot;). It speeds up adding or editing tags through automatic keyboard input completion and other features.&lt;br /&gt;&lt;br /&gt;All tags will be written into XMP sidecar files and JPhotoTagger&#39;s database. The images are left untouched. JPhotoTagger is open to work together with other applications such as Adobe Photoshop Lightroom. JPhotoTagger automatically reads tags from new and changed sidecar files and updates it&#39;s database. You can tag your photos with e.g. Adobe Photoshop Lightroom and JPhotoTagger both even on different operating systems: JPhotoTagger runs on every system where Java is installed.&lt;br /&gt;&lt;br /&gt;Features of JPhotoTagger:&lt;br /&gt;&lt;br /&gt;Selection Views (left of the application&#39;s window)&lt;br /&gt;&lt;br /&gt;* File system folders&lt;br /&gt;* Favorite file system folders (user defined and ordered by importance)&lt;br /&gt;* Keywords: Hierarchical and &quot;flat&quot; organization (tree view and list view)&lt;br /&gt;* Timeline&lt;br /&gt;* Saved Searches&lt;br /&gt;* Photo albums (image collections)&lt;br /&gt;* &quot;Smart collections&quot;:&lt;br /&gt;o Images without specific metadata, e.g. images without a copyright notice (missing metadata)&lt;br /&gt;o Images taken with a specific&lt;br /&gt;+ camera model&lt;br /&gt;+ focal length&lt;br /&gt;+ ISO value&lt;br /&gt;+ ...&lt;br /&gt;o Images with specific metadata:&lt;br /&gt;+ subject&#39;s location&lt;br /&gt;+ photographer&lt;br /&gt;+ rating&lt;br /&gt;+ ...&lt;br /&gt;&lt;br /&gt;Searching, finding&lt;br /&gt;&lt;br /&gt;* Fast search input field in the application&#39;s window with auto complete&lt;br /&gt;* Complexer searches with logical operators e.g. AND, OR, can be saved:&lt;br /&gt;o Generated via GUI support&lt;br /&gt;o Custom (arbitrary, user typed) SQL for complex queries&lt;br /&gt;* Synonyms can be defined and will be recoginzed by fast searches&lt;br /&gt;&lt;br /&gt;Thumbnails Window (middle of the application&#39;s window)&lt;br /&gt;&lt;br /&gt;* Thumbnails can be scaled (zoomed in and out) continuously&lt;br /&gt;* Keywords and rating stars can be overlayed to the thumbnails&lt;br /&gt;* Images can be sorted by filenames, file extensions and metadata, e.g. date taken, rating, focal length, ISO value&lt;br /&gt;&lt;br /&gt;Metadata Views (right to the application&#39;s window)&lt;br /&gt;&lt;br /&gt;* Embedded IPTC metadata&lt;br /&gt;* Most important EXIF values&lt;br /&gt;* Complete XMP metadata of these namespaces (embedded or in sidecar files):&lt;br /&gt;o Dublin Core&lt;br /&gt;o EXIF&lt;br /&gt;o TIFF&lt;br /&gt;o Photoshop&lt;br /&gt;o Camera RAW&lt;br /&gt;o Lightroom&lt;br /&gt;&lt;br /&gt;Editing&lt;br /&gt;&lt;br /&gt;All data will be written to XMP sidecar files, the images are left untouched. Interoperatable with other applications, currently Adobe Photoshop Lightroom. Edit fields:&lt;br /&gt;&lt;br /&gt;* Keywords&lt;br /&gt;* Short description&lt;br /&gt;* Description&lt;br /&gt;* Image title&lt;br /&gt;* Location&lt;br /&gt;* Date taken&lt;br /&gt;* Photographer/Position&lt;br /&gt;* Photographer/Name&lt;br /&gt;* Photographer/City&lt;br /&gt;* Photographer/State&lt;br /&gt;* Photographer/Country&lt;br /&gt;* Copyright&lt;br /&gt;* Credits&lt;br /&gt;* Source&lt;br /&gt;* Transmission reference&lt;br /&gt;* Instructions&lt;br /&gt;* Author of the metadata&lt;br /&gt;* Rating&lt;br /&gt;&lt;br /&gt;In the left view of miscellaneous metadata, data can be renamed, e.g. typing errors whithin copyright notices, locations, photographer names.</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/867781294040583503/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/03/jphoto-tagger.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/867781294040583503'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/867781294040583503'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/03/jphoto-tagger.html' title='JPhoto Tagger'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-2752802725387006303</id><published>2011-02-13T08:02:00.001-08:00</published><updated>2011-02-13T08:02:51.186-08:00</updated><title type='text'>MSN Recorder</title><content type='html'>MSN Recorder Max Publisher&#39;s Description&lt;br /&gt;Record MSN chatmate&#39;s webcam video or capture MSN conversation easily&lt;br /&gt;space&lt;br /&gt;Record your favorite MSN chatmate&#39;s webcam video or capture the whole MSN conversation easily and instantly. All the videos can be captured in real time while chatting on MSN video call. Needless to select a region on screen, just click &#39;record&#39; button to easily record MSN video. The saved video files are high-quality with a really small size.&lt;br /&gt;&lt;br /&gt;Key Features:&lt;br /&gt;&lt;br /&gt;Record MSN video : Your favorite chatmate&#39;s webcam video can be easily recorded with MSN Recorder Max.&lt;br /&gt;&lt;br /&gt;Capture MSN messenger : The whole MSN conversation window also can be recorded in real time while chatting on a video call.&lt;br /&gt;&lt;br /&gt;Easy to record and save : Needless to select a region on screen, just click &quot;record&quot; button to easily record the videos. The saved video files are high-quality with a really small size.&lt;br /&gt;&lt;br /&gt;Instant Serial Number delivery after your payment&lt;br /&gt;Secure online order form with SSL encryption&lt;br /&gt;Compatible with Windows 2000, XP and Vista OS&lt;br /&gt;Watermark removed and free updates for registered users&lt;br /&gt;&lt;br /&gt;Download MSN Recorder from Here &lt;a href=&quot;http://www.soft82.com/download/windows/msn-recorder-max/&quot;&gt;&lt;img src=&quot;http://www.soft82.com/images/download_buttons/download_button_2.gif&quot; width=&quot;158&quot; height=&quot;44&quot; border=&quot;0&quot; alt=&quot;Download From soft82.com&quot;&gt;&lt;/a&gt;</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/2752802725387006303/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/02/msn-recorder.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/2752802725387006303'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/2752802725387006303'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/02/msn-recorder.html' title='MSN Recorder'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-8684164113634510131</id><published>2011-01-31T02:13:00.001-08:00</published><updated>2011-01-31T02:13:52.075-08:00</updated><title type='text'>Microsoft Fix</title><content type='html'>Microsoft Fix it Center Publisher&#39;s Description&lt;br /&gt;Finds and fixes many common PC and device problems automatically&lt;br /&gt;space&lt;br /&gt;It also helps prevent new problems by proactively checking for known issues and installing updates. Fix it Center helps to consolidate the many steps of diagnosing and repairing a problem into an automated tool that does the work for you.&lt;br /&gt;&lt;br /&gt;Easy&lt;br /&gt;&lt;br /&gt;Microsoft Fix it Center makes getting support easier than ever, with tools that help solve the issues you have now and prevent new ones.&lt;br /&gt;&lt;br /&gt;* Easy to Install and Run: Easy-to-use wizards will guide you through the set-up process and help you anytime you need support.&lt;br /&gt;* Automated: With automated troubleshooters, Fix it Center helps solve issues with your PC, even if you&#39;re not sure what the exact problem is. Fix It Center scans your device to diagnose and repair problems, then gives you the option to &quot;Find and fix&quot; or to &quot;Find and report.&lt;br /&gt;* Preventive Care: By helping you find and fix issues before they become real problems, Fix it Center helps keep your PC running smoothly and automatically downloading the latest solutions.&lt;br /&gt;&lt;br /&gt;Relevant Solutions&lt;br /&gt;&lt;br /&gt;Microsoft Fix it Center personalizes solutions for your device, showing you only what pertains to your hardware and software.&lt;br /&gt;&lt;br /&gt;* Personalized for your Device: By scanning your PC and devices to detect which hardware and software you are using, you get more personalized support with Fix it Center.&lt;br /&gt;* Relevant Answers and Advice: Because Fix it Center keeps track of your devices and settings, you get only the help, solutions and articles that are applicable to your needs.&lt;br /&gt;&lt;br /&gt;Puts you in Control&lt;br /&gt;&lt;br /&gt;Microsoft Fix it Center gives you an easy way to stay in control and support your devices.&lt;br /&gt;&lt;br /&gt;* Customized Settings: You choose the settings and level of automation, so Fix it Center fits how you want manage your devices.&lt;br /&gt;* Manage Multiple Devices: With a single view of all your devices, it’s easy to manage multiple devices from one view. You can even manage them remotely.&lt;br /&gt;* Recordkeeping: Now you’ll also have a record of all the updates and repairs that are made on each device with the continuous report in Fix it Center.&lt;br /&gt;&lt;br /&gt;Microsoft Fix it Center Client contains troubleshooters that help detect issues on target PCs and solve them on demand or proactively before you even know they exist!&lt;br /&gt;&lt;br /&gt;Automated Troubleshooters&lt;br /&gt;&lt;br /&gt;Upon installation of the Fix it Center client, it automatically downloads the latest troubleshooters in our library to your PC. The troubleshooters can “find and fix” issues immediately or “find and notify” you of the issues it detected. The “find and notify” puts you in control – you decide which issues you want the troubleshooters to resolve. No matter what you choose, we show you a report of what was performed on your PC and offer you options to learn or further investigate the issue or submit a support request at Fix it Center Online.&lt;br /&gt;&lt;br /&gt;Personalized Experience&lt;br /&gt;&lt;br /&gt;When you create an account during the setup of Fix it Center client on your PC, a profile is automatically created for you at Fix it Center Online. During the setup of the client, Fix it Center detects your hardware and software information and securely stores it to your online profile. This information enables Fix it Center to offer and display solutions that are specific to your PC configuration – in an easier to understand manner and without search or information overload.&lt;br /&gt;&lt;br /&gt;You can install Fix it Center client on as many PCs you like, and when you use the same sign-in account during the client setup on each PC, the information about all your PCs will be registered in the same account. This makes it easier for owners of small business or heads of families with multiple PCs to manage all computers from a single location yet can view solutions specific for each PC.&lt;br /&gt;&lt;br /&gt;Save time when working with customer support&lt;br /&gt;&lt;br /&gt;Should you want to request additional support via Fix it Center Online, all the relevant information about your PC as well as the reports from the troubleshooters can be seamlessly included in the support incident request, thus helping you get faster resolutions to your problems and helping reduce the time you spend on the phone with customer support. With Fix it Center, you don’t need to know what Service Pack of Windows XP or what video card your PC has.&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://www.soft82.com/download/windows/microsoft-fix-it-center/&quot;&gt;&lt;img src=&quot;http://www.soft82.com/images/download_buttons/download_button_2.gif&quot; width=&quot;158&quot; height=&quot;44&quot; border=&quot;0&quot; alt=&quot;Download From soft82.com&quot;&gt;&lt;/a&gt;</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/8684164113634510131/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/microsoft-fix.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/8684164113634510131'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/8684164113634510131'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/microsoft-fix.html' title='Microsoft Fix'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-4547828664159427163</id><published>2011-01-27T03:31:00.001-08:00</published><updated>2011-01-27T03:31:36.901-08:00</updated><title type='text'>Windows Defender</title><content type='html'>Windows Defender Latest Definition Updates Publisher&#39;s Description&lt;br /&gt;Install the latest Windows Defender definition updates&lt;br /&gt;space&lt;br /&gt;Step 1: Save or run the file&lt;br /&gt;&lt;br /&gt;After you click this link, click Run to install the definition file immediately, or click Save to save it to your computer. If you click Save, remember the name of the folder where you save the file.&lt;br /&gt;&lt;br /&gt;Step 2: Install the definition update&lt;br /&gt;&lt;br /&gt;To install the saved definition update file:&lt;br /&gt;&lt;br /&gt;* If your computer is running Windows Vista, click Start, click Documents, and then locate the folder where you saved the definition file. Right-click Mpas-fe.exe, click Run as administrator, and then click Run. When you are prompted for an administrator password or confirmation, type the password or provide confirmation, and then wait while the definition files are installed.&lt;br /&gt;* If your computer is running any other Windows operating system, you must be logged on as an administrator to install the latest definition file. Browse to the folder where you saved the file, and then double-click Mpas-fe.exe to install the latest definition file.&lt;br /&gt;&lt;br /&gt;Note: If you do not have an administrator account on the computer, ask an administrator to log on and install the definitions file for you.&lt;br /&gt;&lt;br /&gt;KB Article&lt;br /&gt;Install the latest Windows Defender definition updates for computers running x64-based versions of Windows&lt;br /&gt;&lt;br /&gt;64 bit Definitions&lt;br /&gt;&lt;br /&gt;Note: You must be running an x64-based version of Windows to run an x64-based version of Windows Defender. For more information, see the Windows Defender website.&lt;br /&gt;&lt;br /&gt;Note: You must be running an x64-based version of Windows to run an x64-based version of Microsoft ForeFront Client Security. For more information, see the Microsoft ForeFront Client Security website.&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://www.soft82.com/download/windows/windows-defender-latest-definition-updates/&quot;&gt;&lt;img src=&quot;http://www.soft82.com/images/download_buttons/download_button_2.gif&quot; width=&quot;158&quot; height=&quot;44&quot; border=&quot;0&quot; alt=&quot;Download From soft82.com&quot;&gt;&lt;/a&gt;</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/4547828664159427163/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/windows-defender.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/4547828664159427163'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/4547828664159427163'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/windows-defender.html' title='Windows Defender'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-4972722701687591394</id><published>2011-01-26T16:02:00.001-08:00</published><updated>2011-01-26T16:02:59.932-08:00</updated><title type='text'>XWebDesignor Publisher&#39;s Description</title><content type='html'>XWebDesignor Publisher&#39;s Description&lt;br /&gt;XWebDesignor is a software for editing websites easy to use&lt;br /&gt;space&lt;br /&gt;You do not understand anything about programming, so XWebdesignor is for you:&lt;br /&gt;&lt;br /&gt;You will now be able to create Web sites and photo albums without having any special knowledge in the field of programming or computer graphics. You will be able to quickly create blogs, dynamic menus, buttons and more.&lt;br /&gt;&lt;br /&gt;You place a publication of your site in a few clicks.&lt;br /&gt;&lt;br /&gt;Customize your site by adding menus, visual effects, forms and much more ... thanks to components JSC.&lt;br /&gt;&lt;br /&gt;You are a professional: use Module ECommerce&lt;br /&gt;&lt;br /&gt;You Knowledge on web programming (HTML, JavaScript ..), then XWebdesignor is for you:&lt;br /&gt;&lt;br /&gt;You can add components directly integrated into XWebDesignor developing your own components or integrating scripts other authors using JSCEditor&lt;br /&gt;space&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://www.soft82.com/download/windows/xwebdesignor/&quot;&gt;&lt;img src=&quot;http://www.soft82.com/images/download_buttons/download_button_1.gif&quot; width=&quot;158&quot; height=&quot;44&quot; border=&quot;0&quot; alt=&quot;Download From soft82.com&quot;&gt;&lt;/a&gt;</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/4972722701687591394/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/xwebdesignor-publishers-description.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/4972722701687591394'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/4972722701687591394'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/xwebdesignor-publishers-description.html' title='XWebDesignor Publisher&#39;s Description'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-1124882287899275009</id><published>2011-01-25T01:47:00.000-08:00</published><updated>2011-01-25T01:48:10.826-08:00</updated><title type='text'>EASEUS Partition</title><content type='html'>EASEUS Partition Master Home Edition  space  &lt;br /&gt;EASEUS Partition Master Home Edition 7.0.1&lt;br /&gt;space&lt;br /&gt; spaceAward&lt;br /&gt;space&lt;br /&gt;space&lt;br /&gt;space&lt;br /&gt;download EASEUS Partition Master Home Edition 7.0.1  space  &lt;br /&gt;FREE DOWNLOAD&lt;br /&gt;Download EASEUS Partition Master Home Edition 7.0.1&lt;br /&gt; space&lt;br /&gt;space&lt;br /&gt;space&lt;br /&gt;space&lt;br /&gt; space  space  space  EASEUS Partition Master Home Edition&lt;br /&gt;space&lt;br /&gt;View screenshots  space  &lt;br /&gt;Developer YIWO Tech Ltd&lt;br /&gt;[view all products from developer]&lt;br /&gt;Product Homepage EASEUS Partition Master Home Edition&lt;br /&gt;Date Added January 25, 2011, 08:10 GMT&lt;br /&gt;License Free (Freeware)&lt;br /&gt;Week / All Time Downloads 6 / 534&lt;br /&gt;Filename / Size epm.zip / 12MB&lt;br /&gt;OS Support  Win 7/Vista/2000/XP&lt;br /&gt;space&lt;br /&gt;space&lt;br /&gt;space&lt;br /&gt;EASEUS Partition Master Home Edition Publisher&#39;s Description&lt;br /&gt;An excellent partition management&lt;br /&gt;space&lt;br /&gt;EASEUS Partition Manager is renamed as EASEUS Partition Master now!&lt;br /&gt;&lt;br /&gt;As Partition Magic alternative, EASEUS Partition Master Home Edition is an excellent partition management freeware. It not only provides convenient user-interface simplifying your tasks but also enables you to configure and manage partitions of hard drive. Bootable CD supported if your system can not access.&lt;br /&gt;&lt;br /&gt;Clone Disk Partition to protect your data now! Besides Disk Copy ? sector-by-sector copy, its Partition Copy is faster because its copy is based on the files. EASEUS Partition Master Home Edition will automatically execute file-by-file copy if there is nothing wrong with your file system. It will execute sector-by-sector Copy if FAT32 partition is more than 500GB or NTFS partition is more than 1TB.&lt;br /&gt;&lt;br /&gt;With the help of EASEUS Partition Master Home Edition, you can create, delete, format, copy and clone partitions on your hard disk quickly and easily. The most attractive feature is that it can resize/move your partitions by using the free spaces without destroying data.&lt;br /&gt;&lt;br /&gt;Here come the main functions of EASEUS Partition Master:&lt;br /&gt;&lt;br /&gt;Resize / Move partitions&lt;br /&gt;Disk Partition Copy / Clone to protect data.&lt;br /&gt;Support hardware RAID&lt;br /&gt;Create partitions&lt;br /&gt;Delete / (delete all) partitions&lt;br /&gt;Label partitions&lt;br /&gt;Format partitions&lt;br /&gt;View Disk/Partition property&lt;br /&gt;Set Active&lt;br /&gt;Hide / Unhide partitions&lt;br /&gt;&lt;br /&gt;New features:&lt;br /&gt;&lt;br /&gt;1. Disk Partition Copy/Clone supported;&lt;br /&gt;2. Up to 1.5TB disk supported.</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/1124882287899275009/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/easeus-partition.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/1124882287899275009'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/1124882287899275009'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/easeus-partition.html' title='EASEUS Partition'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-653510731374123759</id><published>2011-01-24T12:39:00.000-08:00</published><updated>2011-01-24T12:40:17.542-08:00</updated><title type='text'>Music Scroller  space</title><content type='html'>Music Scroller  space  &lt;br /&gt;Music Scroller 11-12-10&lt;br /&gt;space&lt;br /&gt; space&lt;br /&gt;space&lt;br /&gt;space&lt;br /&gt;space&lt;br /&gt;download Music Scroller 11-12-10  space  &lt;br /&gt;FREE DOWNLOAD&lt;br /&gt;Download Music Scroller 11-12-10&lt;br /&gt; space  buy Music Scroller 11-12-10  space  &lt;br /&gt;BUY $80.00&lt;br /&gt;Buy Music Scroller&lt;br /&gt; space&lt;br /&gt;space&lt;br /&gt;space&lt;br /&gt;space&lt;br /&gt; space  space  space  Music Scroller&lt;br /&gt;space&lt;br /&gt;View screenshots  space  &lt;br /&gt;Developer David Scott&lt;br /&gt;[view all products from developer]&lt;br /&gt;Product Homepage Music Scroller&lt;br /&gt;Date Added January 24, 2011, 14:42 GMT&lt;br /&gt;License Free to try (Shareware); $80.00 to buy&lt;br /&gt;Week / All Time Downloads 13 / 13&lt;br /&gt;Filename / Size musicscroller.zip / 131.7MB&lt;br /&gt;OS Support  Win XP/Vista/7&lt;br /&gt;space&lt;br /&gt;space&lt;br /&gt;space&lt;br /&gt;Music Scroller Publisher&#39;s Description&lt;br /&gt;In short Music Scroller is a Musicians Autocue system&lt;br /&gt;space&lt;br /&gt;Music Scroller does exactly that, it scrolls music up the PC screen, optionally synchronized with a backing track ( backing tracks can be mp3, wav, wma or midi files ).&lt;br /&gt;&lt;br /&gt;If you don&#39;t want to use backing tracks, then Music Scroller can scroll your song information (Chords, Lyrics, manuscript notation, guitar tabs, etc ) up the screen at a pre-determined speed, or can scroll Page by Page, just like turning the pages of a book, all controlled with a single footswitch.&lt;br /&gt;&lt;br /&gt;The Developers of Music Scroller realise that a musicians hands are usually busy, so Music Scroller was designed to be as automatic as possible, with the optional footswitch an entire gig of 3 sets of 30 songs each, can be scrolled and played ( with synchronised backing tracks if required ) by the pressing of one footswitch, without the foot switch then just the Keyboard Space bar.&lt;br /&gt;&lt;br /&gt;For the novice musician there is an inbuilt guitar and keyboard chord library, and the guitar chord fingering for the chords in a song can be displayed below the scrolling chords and lyrics.</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/653510731374123759/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/music-scroller-space.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/653510731374123759'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/653510731374123759'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/music-scroller-space.html' title='Music Scroller  space'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-2801360768612056642</id><published>2011-01-22T22:57:00.001-08:00</published><updated>2011-01-22T22:57:50.208-08:00</updated><title type='text'>Voip is On the Rise</title><content type='html'>Medium or large-scale companies to corporation need to invest in digital phone service. From a regular landline phone to a digital Internet phone, everything that is done traditionally yesterday is today’s innovation: VoIP.&lt;br /&gt;&lt;br /&gt;Voice over Internet Protocol (VoIP) or IP telephony is the routing of voice conversations over a public network (Internet) or private network (Intranet).&lt;br /&gt;&lt;br /&gt;Internet is the most powerful tool in the computing world. Nevertheless, it is a necessity just like telephones or mobile phones. Every communication, every transaction, every information is online. And with the convergence of the Internet and the telephone, the possibilities are boundless especially in business.&lt;br /&gt;&lt;br /&gt;Using VoIP, any computer or telephone connected to the Internet with a broadband connection can call another computer or phone at a fraction of usual cost, or absolutely free. Business VoIP works in four ways: PC-to-PC, PC-to-PHONE and vice-versa, and PHONE-to-PHONE. In addition, depending on your VoIP internet telephone service, you will be supplied with a broadband modem to connect to the Internet and if you are calling from your PC and an adapter and router if you are calling from your phone.&lt;br /&gt;&lt;br /&gt;Businesses are starting to see that IP telephony is not all about cost savings, but also delivering efficient and strategic value to any business. For example, companies that deal with transactions abroad can deduct cost at long distance telephone bill and at certain situations bypass excessive taxes.&lt;br /&gt;&lt;br /&gt;VoIP can integrate with other services available over the Internet including video conversations, message or data file exchange during a live conservation and audio conferencing. For VoIP service to be available you have to have an Internet connection and a connection provided by a VoIP digital phone service provider.&lt;br /&gt;&lt;br /&gt;One example of industry that uses VoIP as its main foundation for transactions is the BPO/ KPO industries. Call center agents use Internet telephony in both outbound and inbound calling that allows them to enjoy VoIP features like Caller ID, Voicemail, and Call Forwarding.&lt;br /&gt;&lt;br /&gt;VoIP features and product benefits are usually listed as “advanced” by traditional phone service companies and have additional costs if you acquire it. But if you subscribe to a VoIP provider, the immutable benefits are limitless.&lt;br /&gt;&lt;br /&gt;When VoIP is mass marketed, some of the challenges that has risen includes the availability of bandwidth, buffering, delay/ network latency, packet loss, jitter, echo, security, pulse dialing to DTMF translation, and connection through firewalls.&lt;br /&gt;&lt;br /&gt;For interested companies or individuals who are interested to have VoIP at their businesses, assess your business if you need a hosted VoIP or a purchased VoIP then agree to meet with a VoIP consultant of digital phone service providers you have looked up on local directory or online and ask key questions like its cost, reliability, productivity/ performance, flexibility, features, maintenance and after-sales services and infrastructure.&lt;br /&gt;&lt;br /&gt;If you are more interested to have digital phone service that is affordable, please click here to visit the site.&lt;br /&gt;&lt;br /&gt;DHORJ ESCUSA is a web copywriter for a web design company that builds websites and increases web visibility through optimization and promotion.&lt;br /&gt;&lt;br /&gt; &lt;br /&gt;Recommended VoIP Service Providers:&lt;br /&gt;&lt;br /&gt;Phone Power has a great deal going on right now. They are offering their unlimited VoIP calling plan for $14.95 a month or prepay for a year and get the second year free which adds up to only $8.83 per month for VoIP service. More Details.&lt;br /&gt;&lt;br /&gt;ViaTalk provides the most cost effective , complete VoIP broadband phone service package available to United States residential and business customers. More Details.&lt;br /&gt;&lt;br /&gt;Lingo VoIP Internet phone provider offers unlimited calls in the US and 22 other countries for $21.95. For a limited time you can Get 80% off your first month of service with Activation, Equipment and shipping fees waived.  Try the Lingo World Max Digital Phone Service for almost Free! More Details.</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/2801360768612056642/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/voip-is-on-rise.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/2801360768612056642'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/2801360768612056642'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/voip-is-on-rise.html' title='Voip is On the Rise'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-4220301032289997614</id><published>2011-01-21T02:21:00.001-08:00</published><updated>2011-01-21T02:21:26.082-08:00</updated><title type='text'>Software Comparisons</title><content type='html'>. IMSI TurboFLOORPLAN Instant Architect&lt;br /&gt;&quot;IMSI TurboFLOORPLAN Instant Architect - Architecture Software&quot;Photo: Jackie Craven&lt;br /&gt;&lt;br /&gt;IMSI TurboFLOORPLAN Instant Architect Version 12 offers instant gratification for the beginner. This home design software program doesn&#39;t have all the &quot;bells and whistles,&quot; but includes more than enough options to create floor plans, cost estimates, landscape designs, and masterful 3D illustrations. Plus, Instant Architect is budget-priced.&lt;br /&gt;Compare PricesRead Review&lt;br /&gt;3. IMSI TurboFLOORPLAN Home &amp; Landscape Pro&lt;br /&gt;&quot;IMSI TurboFLOORPLAN Home &amp; Landscape Pro Architecture Software&quot;Photo: Jackie Craven&lt;br /&gt;&lt;br /&gt;Home &amp; Landscape Pro from IMSI TurboFLOORPLAN is a souped-up version of their Instant Architect software. It has out-of-the-box simplicity for beginners, but also offers powerful CAD tools and many extra features for advanced users. The ease and adaptability of Home &amp; Landscape Pro make it an especially good buy.&lt;br /&gt;Compare PricesRead Review&lt;br /&gt;4. Chief Architect Home Designer Suite 9.0&lt;br /&gt;Complex and powerful, the Chief Architect Home Designer Suite has sophisticated tools for designing and remodeling houses, kitchens, baths, decks, landscapes, and interiors. Also included are calculators for estimating the cost of your project. Before you buy, consider listening in on a free online seminar on the Chief Architect Web site. The tips you learn may help you choose the best program for your needs and skills.&lt;br /&gt;Compare Prices&lt;br /&gt;5. Better Homes and Gardens Home Designer Suite&lt;br /&gt;&quot;Better Homes &amp; Gardens Home Design Suite&quot;Photo: PriceGrabber&lt;br /&gt;&lt;br /&gt;Better Homes and Gardens Home Designer Suite 8.0 has been replaced by Chief Architect Home Designer Suite (above), but you can still order the 8.0 version online. Either version packs a lot of power with a huge library of sample plans and photo galleries. If you&#39;ve never used graphics software before, plan to spend time learning how to use the program.&lt;br /&gt;Compare PricesRead Review&lt;br /&gt;6. Punch! Home Design Suite&lt;br /&gt;&lt;br /&gt;Punch! offers a variety of respected home design software programs that will let you move from simple home designs to complex electrical and plumbing systems. Some programs are for the MAC, others for the PC. Browse this list to find the program that best meets your needs.&lt;br /&gt;Compare Prices&lt;br /&gt;7. DesignWorkshop Lite (FREE)&lt;br /&gt;&lt;br /&gt;The cost-free DesignWorkshop Lite software program lets you build your own 3D models of buildings, landscapes, exhibits, or any kind of spatial design. For a small price, you can also order complete documentation, tutorials, and additional example building models. DesignWorkshop Lite has a dual platform for both Macintosh and Windows operating systems.</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/4220301032289997614/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/software-comparisons.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/4220301032289997614'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/4220301032289997614'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/software-comparisons.html' title='Software Comparisons'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-783546527304969141</id><published>2011-01-20T13:34:00.001-08:00</published><updated>2011-01-20T13:34:34.894-08:00</updated><title type='text'>How to Make Money with Your Blog</title><content type='html'>Do you actually want to monetize your blog?&lt;br /&gt;&lt;br /&gt;Some people have strong personal feelings with respect to making money from their blogs.  If you think commercializing your blog is evil, immoral, unethical, uncool, lame, greedy, obnoxious, or anything along those lines, then don’t commercialize it.&lt;br /&gt;&lt;br /&gt;If you have mixed feelings about monetizing your blog, then sort out those feelings first.  If you think monetizing your site is wonderful, fine.  If you think it’s evil, fine.  But make up your mind before you seriously consider starting down this path.  If you want to succeed, you must be congruent.  Generating income from your blog is challenging enough — you don’t want to be dealing with self-sabotage at the same time.  It should feel genuinely good to earn income from your blog — you should be driven by a healthy ambition to succeed.  If your blog provides genuine value, you fully deserve to earn income from it.  If, however, you find yourself full of doubts over whether this is the right path for you, you might find this article helpful:  How Selfish Are You?  It’s about balancing your needs with the needs of others.&lt;br /&gt;&lt;br /&gt;If you do decide to generate income from your blog, then don’t be shy about it.  If you’re going to put up ads, then really put up ads.  Don’t just stick a puny little ad square in a remote corner somewhere.  If you’re going to request donations, then really request donations.  Don’t put up a barely visible “Donate” link and pray for the best.  If you’re going to sell products, then really sell them.  Create or acquire the best quality products you can, and give your visitors compelling reasons to buy.  If you’re going to do this, then fully commit to it.  Don’t take a half-assed approach.  Either be full-assed or no-assed.&lt;br /&gt;&lt;br /&gt;You can reasonably expect that when you begin commercializing a free site, some people will complain, depending on how you do it.  I launched this site in October 2004, and I began putting Google Adsense ads on the site in February 2005.  There were some complaints, but I expected that — it was really no big deal.  Less than 1 in 5,000 visitors actually sent me negative feedback.  Most people who sent feedback were surprisingly supportive.  Most of the complaints died off within a few weeks, and the site began generating income almost immediately, although it was pretty low — a whopping $53 the first month.  If you’d like to see some month-by-month specifics, I posted my 2005 Adsense revenue figures earlier this year.  Adsense is still my single best source of revenue for this site, although it’s certainly not my only source.  More on that later…&lt;br /&gt;&lt;br /&gt;Can you make a decent income online?&lt;br /&gt;&lt;br /&gt;Yes, absolutely.  At the very least, a high five-figure annual income is certainly an attainable goal for an individual working full-time from home.  I’m making a healthy income from StevePavlina.com, and the site is only 19 months old… barely a toddler.  If you have a day job, it will take longer to generate a livable income, but it can still be done part-time if you’re willing to devote a lot of your spare time to it.  I’ve always done it full-time.</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/783546527304969141/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/how-to-make-money-with-your-blog.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/783546527304969141'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/783546527304969141'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/how-to-make-money-with-your-blog.html' title='How to Make Money with Your Blog'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-8996132245103044296</id><published>2011-01-19T02:33:00.000-08:00</published><updated>2011-01-19T02:34:16.252-08:00</updated><title type='text'>Cold Calling Death</title><content type='html'>To make the point, I invited Marc Andreesen to join me on stage - to talk about one of his (many) companies, Ning. Ning is all about accelerating the emergence of social software through the delivery of its infrastructure as a service (with some really inspired thinking about cloning and tipping effects). It&#39;s a very cool idea, run by some very smart people. And Ning is ground zero of the coming revolution in the IT marketplace: social software will drive more infrastructure and transactional volumes than the entirety of last decade&#39;s ERP build out. To prove the point, Sun runs its ERP implementation on a partially used 5 year old computer - vs. our developer communities and customer portals, which serve millions of users 24 hours a day requiring far more infrastructure.&lt;br /&gt;&lt;br /&gt;But what&#39;s interesting to me about our relationship with Ning is that no one from Sun had ever paid them a visit. No one had ever made a sales call, cold or otherwise. Marc assumed he&#39;d simply run Linux on a whitebox platform - yet it turned out to be twice as expensive as running Solaris on a SunFire server (a point many customers find surprising, which is both a good, and a bad, problem to have). See C|Net&#39;s coverage, here. And now he&#39;s become a Sun customer (I&#39;ll post his email to me detailing the math next week).&lt;br /&gt;&lt;br /&gt;It&#39;s my view that the growth in front of Sun won&#39;t simply be from stabilizing and growing our existing customers. It&#39;ll be from acquiring new customers. Large customers as well as small. The important point is we won&#39;t be able to meet most of them - there aren&#39;t enough sales executives on the planet to call on each of the 4 million Solaris licenses we&#39;ve distributed to the world. But so long as the internet connects us to them, the distribution of free software allows them to discover us - and for us to invest in building a bi-directional link, ultimately driving revenue from only those who want added services and infrastructure (vs. those who don&#39;t).&lt;br /&gt;&lt;br /&gt;Which allows me to believe (perhaps hope) that the days of cold calling are numbered.</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/8996132245103044296/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/cold-calling-death.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/8996132245103044296'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/8996132245103044296'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/cold-calling-death.html' title='Cold Calling Death'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-1675505811315309063</id><published>2011-01-13T22:56:00.000-08:00</published><updated>2011-01-13T22:57:11.750-08:00</updated><title type='text'>Virtual Call Center</title><content type='html'>The traditional concept of a call centre involves one centralised location where agents can handle incoming and outgoing phone calls. These days, many more services are offered such as email and live chat functions. And thanks to technology, employees no longer need to be in the same geographic space. This revolution spawned the inception of the virtual call center, where salespeople and customer service representatives can be sitting anywhere in the world to perform various duties such as lead generation, appointment setting, telesales, market research and customer support. Although they are physically apart, agents are considered to be one call center unit.&lt;br /&gt;&lt;br /&gt;Perhaps you will create a virtual call center by establishing several small locations that all serve a similar purpose, or you will employ telemarketers to work remotely for your company in their own home-based environments. If you choose to hire people to work outside of your main office, you&#39;ll find that there are many benefits. To begin, it can be a great cost saving technique because businesses don&#39;t need to rent office space and equipment. Hiring people overseas in various time zones will also enable you to offer sales and customer support around the clock. Furthermore, by filling positions remotely, you can find local people to work on local markets, maximising their cultural understanding and language skills. Finally, through virtual agents you are able to acquire the best candidates for each role, regardless of their location. So if your headquarters is in Beijing but you found a great sales manager in San Diego, you can still hire that person.&lt;br /&gt;&lt;br /&gt;Having staff work remotely is not without its challenges. The initial training can be especially difficult because when an agent is working in a virtual call center, the trainer cannot see what they are doing or how they are reacting to new information. Interaction is limited so personal relationships and team spirit can suffer. When agents are working remotely, be sure they have enough support and guidance and feel like they are part of a greater team. Challenges can also come from the technology used; systems can be slow or you can struggle to explain a CRM system (for example) when you can&#39;t walk agents through various steps on screen. But on the other hand, new technologies like podcasts, virtual desktops, webcams and webinars can help to overcome some of these obstacles.&lt;br /&gt;&lt;br /&gt;Computer Telephony Integration (CTI) can link workflow and results of each agent up to the main Customer Relationship Management (CRM) systems, thus ensuring that employees work in a consistent and highly productive fashion. To increase your knowledge of new technologies, tools and trends, be sure to explore organisations like the Call Centre Management Association (CCMA), the Service Desk Institute,</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/1675505811315309063/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/virtual-call-center.html#comment-form' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/1675505811315309063'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/1675505811315309063'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/virtual-call-center.html' title='Virtual Call Center'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-4591136770789144811</id><published>2011-01-08T08:19:00.000-08:00</published><updated>2011-01-08T08:20:13.751-08:00</updated><title type='text'>High Speed Internet is Good for You</title><content type='html'>COMPARE HIGH SPEED INTERNET&lt;br /&gt;&lt;br /&gt;Check Broadband Availability and Order Online&lt;br /&gt;Complete our High Speed Internet Comparison Form to Check Availability of High Speed Internet for your Location.&lt;br /&gt;Are Broadband Providers Servicing My Area?&lt;br /&gt;&lt;br /&gt;While not all areas offer all types of High Speed Internet Service, most areas can typically offer two or three types of broadband service. In larger centers there are usually numerous high speed providers competing for your business. You can check availability of high speed internet using our free high speed internet service availability check. You can also view the available high speed internet providers in your area using our high speed internet provider map.&lt;br /&gt;Select to Learn More: DSL Service - Cable Internet - Satellite&lt;br /&gt;&lt;br /&gt;Looking for High Speed Internet Deals? We can help. At high speed internet deals you can read unbiased information about your broadband ISP or high speed internet options, find out about typical pricing and options and even learn a little about the technology. Once you&#39;ve done that, you can instantly compare prices and plans for your local area and even order online or by phone. Whether it&#39;s Cable High Speed Internet Service, DSL Service, Satellite Internet Service, or Wireless Broadband we can help you find the high speed internet service provider that&#39;s right for you.</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/4591136770789144811/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/high-speed-internet-is-good-for-you.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/4591136770789144811'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/4591136770789144811'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/high-speed-internet-is-good-for-you.html' title='High Speed Internet is Good for You'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-845279614244729160</id><published>2011-01-04T08:07:00.001-08:00</published><updated>2011-01-04T08:07:32.451-08:00</updated><title type='text'>What to Do when things go wrong</title><content type='html'>While travel is intrinsically fraught with little wrinkles, guided trips—by their very nature—promise fewer of them. Snafus, however, aren’t unheard of.  Several years ago, 100 passengers and 54 crew members were rescued off King George Island after ice punctured a hole in the hull of their ship Explorer en route to Antarctica. Nobody was hurt and passengers were financially compensated by the operator, GAP Adventures, within a few weeks. Of course, it doesn’t take a sinking ship to ruin a trip: Substandard accommodations, poorly trained guides, and substantial itinerary changes can all add up to a real bummer of a vacation whether it was the outfitter’s fault or not. So what’s a disappointed traveler to do?&lt;br /&gt;&lt;br /&gt;Prevention: Find out a company’s policy on refunds before you book and don’t assume an itinerary is written in stone. If, for example, you’ve got your heart set on seeing the Reclining Buddha at Gal Vihara on your tour through Sri Lanka, ask upfront about potential hindrances.&lt;br /&gt;&lt;br /&gt;Preparation: Review your medical insurance policy and consider supplementing it with travel insurance and/or medical evacuation insurance from companies such as Travelex, TravelGuard, Global Rescue, or Medjet Assist.&lt;br /&gt;&lt;br /&gt;On the ground: Direct complaints to the trip leader, not fellow travelers. Don’t wait until the end of the trip to speak up.&lt;br /&gt;&lt;br /&gt;Make a call: If necessary, move up the chain of command to the operator. If it’s a small company, ask to speak directly to the owner. Make sure you have the phone numbers before you depart.&lt;br /&gt;&lt;br /&gt;Have realistic expectations: It’s reasonable to expect some kind of compensation if the operator dropped the ball, say if the charter flight didn’t show up because of a logistical mistake or a local guide isn’t up to par. But don’t expect a refund if there’s been an act of God, transportation strike, terrorist attack, or other circumstances beyond the operator’s control.</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/845279614244729160/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/what-to-do-when-things-go-wrong.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/845279614244729160'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/845279614244729160'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2011/01/what-to-do-when-things-go-wrong.html' title='What to Do when things go wrong'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-1070410477686715431</id><published>2010-12-07T01:14:00.000-08:00</published><updated>2010-12-07T01:15:21.414-08:00</updated><title type='text'>Telemarketing Firms</title><content type='html'>Did you know...?&lt;br /&gt;&lt;br /&gt;    * Most telemarketing firms use a tactic called &quot;predictive dialing&quot; so as not to waste the telemarketers&#39; *valuable* time while waiting for you to pick up? Their computer auto-dials your number, assuming it&#39;ll take you an average 2-3 rings to pick up, and switches you over to the next available telemarketer when you do. Instant hangups and the delayed response typical of a telemarketing call result from this predictive dialing.&lt;br /&gt;    * A common practice of telemarketers is to call the elderly repeatedly and establish a relationship with them. The telemarketer will become a &quot;friend&quot; to a lonely old person, using this &quot;friendship&quot; as leverage in high-pressure sales.&lt;br /&gt;    * America has enough telemarketing power to make 560 calls per second.&lt;br /&gt;    * It is illegal for a telemarketing firm to solicit to you using any kind of artificial voice or pre-recorded message, under many circumstances.&lt;br /&gt;    * It is illegal for a telemarketer to call a consumer before 8 a.m. or after 9 p.m.&lt;br /&gt;    * Telemarketers must identify themselves (name and company) upon request.&lt;br /&gt;    * In Germany, traditional telemarketing is illegal--businesses cannot call out to customers without prior consent.&lt;br /&gt;    * Thanks to ANI (Automatic Number Identification), telemarketing agencies can detect your return phone number AND home address if you call them.&lt;br /&gt;    * Telemarketers and junk mailers (more precisely, the companies that provide them with your information) routinely check and correct their databases using the information printed on personal cheques. Some telemarketing infomediaries go so far as to harvest phone numbers from these cheques.&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;Bite telemarketing calls in the ass!&lt;br /&gt;&lt;br /&gt;You&#39;ll save yourself a lot of time and annoyance by committing to memory this short phrase--or better yet, write it down and put a copy next to your phone:</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/1070410477686715431/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2010/12/telemarketing-firms.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/1070410477686715431'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/1070410477686715431'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2010/12/telemarketing-firms.html' title='Telemarketing Firms'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1570615099967255636.post-8359059458127644439</id><published>2010-12-05T10:16:00.001-08:00</published><updated>2010-12-05T10:16:53.681-08:00</updated><title type='text'>Call Center Business In Germany</title><content type='html'>Experience the key event for the call centre sector in Berlin. Don’t miss it when Europe’s biggest platform for call centres, service providers, knowledge transfer and networking opens its doors from 22nd to 24th February 2011.&lt;br /&gt;&lt;br /&gt;After a completely booked trade fair in 2010 we also expect full halls for the upcoming event. Meet around 250 international exhibitors and look forward to a unique knowledge and networking platform with more than 7,500 visitors.&lt;br /&gt;&lt;br /&gt; &lt;br /&gt; &lt;br /&gt;Exhibitors and visitors both agree: THE trade fair of the year!&lt;br /&gt; &lt;br /&gt; &lt;br /&gt;&lt;br /&gt;“The target group oriented trade fair, where the high quality of new contacts&lt;br /&gt;reconfirms each year: CallCenterWorld – an event you have to go!&quot;&lt;br /&gt;&lt;br /&gt;Ulf Gimm&lt;br /&gt;DASAN ELECTRON EUROPE Ltd. &amp; Co. KG&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;“Excellent contacts – this is where the heart of the industry beats!&quot;&lt;br /&gt;&lt;br /&gt;Sven Braun, Director Strat. Account Management&lt;br /&gt;Sykes Enterprises Bochum GmbH &amp; Co. KG&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;“Whoever wants to know what is going on in the contact center industry,&lt;br /&gt;has to visit CallCenterWorld.&quot;</content><link rel='replies' type='application/atom+xml' href='http://callcentersoftwares4u.blogspot.com/feeds/8359059458127644439/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2010/12/call-center-business-in-germany.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/8359059458127644439'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1570615099967255636/posts/default/8359059458127644439'/><link rel='alternate' type='text/html' href='http://callcentersoftwares4u.blogspot.com/2010/12/call-center-business-in-germany.html' title='Call Center Business In Germany'/><author><name>Jay Richards</name><uri>http://www.blogger.com/profile/08091702590769713164</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry></feed>