News from Connected Planet Online http://connectedplanetonline.com/ en-us Applying Real-Time to the Operator’s Tool Kit: Enabling the Second Side of the Two-Sided Model http://connectedplanetonline.com/ss/real-time-insights/blogs/operators-tool-kit The business process started with the network and then events fed into the billing-to-cash process. In that old-fashioned world, the billing process was an excellent audit platform and one of the key revenue assurance tools at an operator’s disposal. blogs Thu, 22 Dec 2011 08:32:00 CDT Court lends an ear to complaints against FCC's efforts on special access reform http://connectedplanetonline.com/independent/news/Court-lends-an-ear-to-complaints-against-FCCs-efforts-on-special-access-reform-1221 D.C. Circuit Court of Appeals will hear further arguments from Comptel-led coalition news Wed, 21 Dec 2011 11:29:00 CDT AT&T, T-Mobile deal dead, Sprint among the winners http://connectedplanetonline.com/residential_services/news/ATT-T-Mobile-deal-dead-Sprint-among-the-winners-1220 With AT&T ending T-Mobile bid, Sprint said to be a winner, while T-Mobile expected to start shopping for a new partner. news Tue, 20 Dec 2011 13:20:00 CDT LightSquared adds money woes to GPS and Falcone problems http://connectedplanetonline.com/3g4g/news/LightSquared-adds-money-woes-to-GPS-and-Falcone-problems-1220 LightSquared's money situation isn't looking good, with only enough to get it to Q2, says Reuters. The funding woes join the LTE-hopeful's growing list of problems. news Tue, 20 Dec 2011 12:22:00 CDT Intellifiber thrives within Windstream fold http://connectedplanetonline.com/business_services/news/Intellifiber-thrives-within-Windstream-fold-1220 Connected Planet talks with fiber unit exec Sean Baillie about unit's unique account approach, the low-latency and cloud markets, Ethernet over copper and more news Tue, 20 Dec 2011 12:03:00 CDT Real-Time Customer Policy Management: Turning a Negative into a Positive http://connectedplanetonline.com/ss/real-time-insights/blogs/customer-policy-management-negative-positive Does it strike you as odd that the communications industry has set itself the worthy goal of improving customer experience but, at the same time is still issuing confusing price plans for mobile data services and putting caps on their usage? blogs Tue, 20 Dec 2011 10:38:00 CDT It’s over: AT&T ends T-Mobile bid http://connectedplanetonline.com/3g4g/news/its-over-att-ends-t-mobile-bid-1219 In a painful end to an ill-fated buy-out attempt, the company said it is ending its bid for rival T-Mobile. Up next: a $4 billion make-good payment to DT and a world in which rival Verizon Wireless just gobbled up massive amounts of spectrum from cable rivals (pending approval, of course) news Mon, 19 Dec 2011 17:21:00 CDT Sprint disables Carrier IQ, despite insisting it doesn't snoop http://connectedplanetonline.com/residential_services/news/Sprint-disables-Carrier-IQ-despite-insisting-it-doesnt-snoop-1219 Sprint has disabled Carrier IQ on 26 million devices, according to a report, after legislators questioned the software and customers expressed concern. news Mon, 19 Dec 2011 13:05:00 CDT CWA Report: Outsourced call centers pose serious security threat http://connectedplanetonline.com/residential_services/news/CWA-Report-Outsourced-call-centers-pose-serious-security-threat-1219 Union hopes to build support for legislation aimed at discouraging companies from outsourcing call center jobs news Mon, 19 Dec 2011 12:24:00 CDT AT&T is giving up on side deals it hoped would win it T-Mobile http://connectedplanetonline.com/residential_services/news/AT-T-is-giving-up-on-side-deals-it-hoped-would-win-it-T-Mobile-1219 AT&T's aggressive bid for T-Mobile seems to be winding down, as a new report says even AT&T's side deals with Leap Wireless and MetroPCS have gone cold. news Mon, 19 Dec 2011 11:27:00 CDT