“PRESCOTT, ARIZONA - Tender Hearts Transportation Service is a Non-Emergency Medical Transportation (NEMT) company serving the transport needs of the elderly and disabled throughout Yavapai County, Arizona. Their CPR/First Aid trained and security screened drivers provide trips for doctor’s appointments, shopping trips, errands, and other occasions. Tender Hearts Transportation Service is a division of Tender Hearts Senior Care. With approximately 200 caregivers on staff, Tender Hearts Senior Care provides a variety of in-home health care services. They have offices in Prescott, Sedona/Verde Valley, and Flagstaff, Arizona.”

Tell your grandma

Punctuality

We will wait for you. You won’t wait for us!

Availability

Prescott, Prescott Valley, Verde Valley and Flagstaff. . . We are there for you 24/7. Including nights and weekends. We answer the phone Monday thru Friday, 7:30am to 5:00pm. Beyond these hours leave a message and we’ll return your call within approximately 15.

Caring

All of our drivers are licensed, bonded Certified Care Givers trained and CPR and First Aid.

Exceptional

Exceptional services with a friendly compassionate driver.

Tender Hearts Transportation Services is the largest and best senior transportation company in Prescott. We take you door-to-door, in Prescott, in Yavapai County, and in Phoenix.

Unfortunately, this type of communication is the exception rather than the rule. Among older
respondents, 87% thought CPR should be discussed routinely with health professionals, but
only 3 % had engaged in such discussions. Interestingly, videos may be more persuasive than
words. When it comes to making advance care decisions, older persons who view a video rather
than hearing a verbal description are more likely to choose comfort care over life-extending
treatment.

How can bringing a companion with you to your doctor enhance your visit?

A majority of physicians, and even higher percentage of patients, found the arrangement to
be helpful. Bringing a client companion, when visiting a doctor, is beneficial, although some are reluctant to do so. A client’s companion can provide a vital service to both the health professional and the client, serving as an independent monitor of a person’s condition and providing helpful feedback on client’s collaboration with treatment regimens. A companion can make sure that questions are asked and answers are understood.

What are some of the barriers between health professionals and clients?

The satisfaction of older clients is positively associated with the length of their visits with physicians’ and with physicians’ support of topics initiated by the clients. Researchers have found that doctors seem reluctant to discuss psychosocial and prevention with older clients and are less receptive to these issues when raised by older clients than when raised by younger ones.

Physicians give older clients considerably less cardiac risk reduction advice regarding diet, exercise, weight control, smoking, stress management and work than they give younger clients. Thus older clients are systematically denied the opportunity to lessen their risk of future heart problems by adopting the behavioral advice of the physician.

What is Jargon and Elderspeak?

How many of you have said; “Stop talking to me like I’m a baby?” Continue reading, you might
be surprised what you’re about to find out!

Jargon is language- often technical or obscure-used by people who work in a particular profession or area of interest. The reason health providers continue to use incomprehensible language may be habit; the belief that comprehension of a medical problem might increase the client’s stress level; the fact that hard-to-understand terms may be conversation stoppers, making more time available for other clients; or the belief that the use of jargon elevates one’s apparent status and authority. Clients, obviously, prefer health professionals who are willing to listen, communicate clearly, and show warmth and concern. When these expectations are met, clients are able to offer more significant diagnostic details, have greater trust, and litigate less.

Elderspeak (the counterpart to baby talk) is a term some use to describe the sweetly belittling of infantilizing form of addressing older adults, usually involving the use of terms such as “Sweetie” or “Dear”, or addressing an unfamiliar older adult by his or her first name.

The American Dietetic Association says the RDA for fiber is 25-30 grams a day, but in reality we generally on get 14-15g per day. Really—how many of us count the grams of fiber we have each day? Nuts are really high in fiber, but also high in FAT, so moderation is the key there!

Check out these possibilities for sources of fiber

• Fruits
• Vegetables
• Whole grains
• Legumes
• Nuts

And here’s the bright side of increasing your daily fiber:

1. Regulating digestion and preventing constipation
2. Lowering cholesterol levels
3. Controlling blood sugar levels in type 2 diabetes
4. Preventing or reducing various stomach and colon-rectal cancers
5. Providing the feeling of early satiety
6. Potential weight management