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	<title>The Barsley Brief</title>
	
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		<title>Boo Hoo: A Dot Com Story</title>
		<link>http://www.charlesbarsley.com/2010/03/07/boo-hoo-a-dot-com-story/</link>
		<comments>http://www.charlesbarsley.com/2010/03/07/boo-hoo-a-dot-com-story/#comments</comments>
		<pubDate>Sun, 07 Mar 2010 13:25:24 +0000</pubDate>
		<dc:creator>Charles Barsley</dc:creator>
				<category><![CDATA[Books]]></category>
		<category><![CDATA[eCommerce]]></category>
		<category><![CDATA[designer brands]]></category>
		<category><![CDATA[designer clothing]]></category>
		<category><![CDATA[ernst malmsten]]></category>
		<category><![CDATA[fashion website]]></category>
		<category><![CDATA[free delivery]]></category>
		<category><![CDATA[internet startups]]></category>
		<category><![CDATA[kajsa leander]]></category>
		<category><![CDATA[online retailer]]></category>
		<category><![CDATA[product images]]></category>
		<category><![CDATA[sunday times]]></category>

		<guid isPermaLink="false">http://www.charlesbarsley.com/?p=636</guid>
		<description><![CDATA[
			
				
			
		
Boo hoo is a gripping, insider&#8217;s account of the rise and fall of this  most controversial of internet startups &#8211; a global, online retailer of  sports and designer clothes.  &#8216;Such a dazzling version of the boo  phenomenon that as readers turn the pages they will be rooting for the  company to [...]<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2010/03/07/boo-hoo-a-dot-com-story/">Boo Hoo: A Dot Com Story</a></p>



Related posts:<ol><li><a href='http://www.charlesbarsley.com/2010/01/08/etailwatch-christmas-sales-ar-in-retail-and-hover-effects/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects'>Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects</a> <small> In this instalment of Etailwatch  Christmas sales stats, Augmented...</small></li>
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<p><a href="http://www.amazon.co.uk/gp/product/0099418371?ie=UTF8&amp;tag=thebarbri-21&amp;linkCode=as2&amp;camp=1634&amp;creative=19450&amp;creativeASIN=0099418371" onclick="pageTracker._trackPageview('/outgoing/www.amazon.co.uk/gp/product/0099418371?ie=UTF8_amp_tag=thebarbri-21_amp_linkCode=as2_amp_camp=1634_amp_creative=19450_amp_creativeASIN=0099418371&amp;referer=');"><img class="aligncenter" src="http://ecx.images-amazon.com/images/I/412G085YPBL._SS500_.jpg" alt="" width="500" height="500" /></a><em>Boo hoo is a gripping, insider&#8217;s account of the rise and fall of this  most controversial of internet startups &#8211; a global, online retailer of  sports and designer clothes.  &#8216;Such a dazzling version of the boo  phenomenon that as readers turn the pages they will be rooting for the  company to survive even though they know the story ends in disaster.&#8217; <strong>The Sunday Times</strong></em></p>
<p>Boo Hoo is the story of Boo.com a online designer clothing store founded in 1998 by Ernst Malmsten, Kajsa Leander and Patrik Hedelin.  They set out to create a global fashion website launching simultaneously in several countries.  The book is written by Ernst Malmsten and is a facinating insider look at the Boo story from the idea&#8217;s conception through to the end.</p>
<p>I found that the book was a brilliant read and many of the lessons in the book or website designs are as useful now as they were 10 years ago.  10 years ago I wasn&#8217;t involved in eCommerce and can&#8217;t remember ever visiting Boo.com.  However when I consider today&#8217;s leading websites, few are as complex as Boo set out to be -</p>
<p>E.G. Boo aimed to launch with</p>
<ul>
<li>Free delivery and returns to all the countries they operated in</li>
<li>Different prices for each territory</li>
<li>3D Product images</li>
<li>A Fashion Magazine (again personalised for each country)</li>
<li>Leading designer brands</li>
<li>A Virtual Assistant</li>
<li>Free returns</li>
</ul>
<p>There are few websites today which try to do so much.  Ultimatly from reading the book I think that this was their downfall, the systems were so complex they never seemed ready to launch, should they have tried to launch in one country first, make a stable income then grow?  Or were they right to be bold?</p>
<p>The book naturally seems a little one sided, as it was written by one of the founders it is their view of the Boo story, while it seemed a in-depth expose of what happened it does also feel a little one sided in where blame is centred.  There are many headline grabbing lines and interesting stories &#8211; Boo burnt through $188 million dollars before it failed, when told there were security issues in their offices, they employed a team of ex Gurkha&#8217;s to protect the building.</p>
<p>All in all I would really recommend this to anyone interested in the Internet or eCommerce or just wants a good read!</p>
<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2010/03/07/boo-hoo-a-dot-com-story/">Boo Hoo: A Dot Com Story</a></p>


<p>Related posts:<ol><li><a href='http://www.charlesbarsley.com/2010/01/08/etailwatch-christmas-sales-ar-in-retail-and-hover-effects/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects'>Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects</a> <small> In this instalment of Etailwatch  Christmas sales stats, Augmented...</small></li>
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		<title>McLaren caught spying again!</title>
		<link>http://www.charlesbarsley.com/2010/02/28/mclaren-caught-spying-again/</link>
		<comments>http://www.charlesbarsley.com/2010/02/28/mclaren-caught-spying-again/#comments</comments>
		<pubDate>Sun, 28 Feb 2010 21:13:30 +0000</pubDate>
		<dc:creator>Charles Barsley</dc:creator>
				<category><![CDATA[Formula one]]></category>
		<category><![CDATA[bahrain]]></category>
		<category><![CDATA[Ferrari]]></category>
		<category><![CDATA[McLaren]]></category>
		<category><![CDATA[spain]]></category>

		<guid isPermaLink="false">http://www.charlesbarsley.com/?p=631</guid>
		<description><![CDATA[
			
				
			
		

Just a quick post as I found this video hilarious!  This weekend is the final testing session before Bahrain opens the 2010 Formula One season on 14th March.  In Spain as the cars are testing and Ferrari practice their pit stops, one McLaren employee will do anything to get a look under the back wing.
He [...]<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2010/02/28/mclaren-caught-spying-again/">McLaren caught spying again!</a></p>



Related posts:<ol><li><a href='http://www.charlesbarsley.com/2009/03/26/formula-one-australian-grand-prix-2009-pre-qualifying-report/' rel='bookmark' title='Permanent Link: Formula One &#8211; Australian Grand Prix 2009 &#8211; Pre Qualifying Report'>Formula One &#8211; Australian Grand Prix 2009 &#8211; Pre Qualifying Report</a> <small> By now all the teams are in Australia ready...</small></li>
</ol>]]></description>
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<p style="text-align: left;">Just a quick post as I found this video hilarious!  This weekend is the final testing session before Bahrain opens the 2010 Formula One season on 14th March.  In Spain as the cars are testing and Ferrari practice their pit stops, one McLaren employee will do anything to get a look under the back wing.</p>
<p style="text-align: left;">He seems to find Ferrari&#8217;s reaction funny, They don&#8217;t!</p>
<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2010/02/28/mclaren-caught-spying-again/">McLaren caught spying again!</a></p>


<p>Related posts:<ol><li><a href='http://www.charlesbarsley.com/2009/03/26/formula-one-australian-grand-prix-2009-pre-qualifying-report/' rel='bookmark' title='Permanent Link: Formula One &#8211; Australian Grand Prix 2009 &#8211; Pre Qualifying Report'>Formula One &#8211; Australian Grand Prix 2009 &#8211; Pre Qualifying Report</a> <small> By now all the teams are in Australia ready...</small></li>
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		<title>Etailwatch – Twitter, The Internet Planets, In store delivery and MultiChannel Returns</title>
		<link>http://www.charlesbarsley.com/2010/02/21/etailwatch-twitter-the-internet-planets-in-store-delivery-and-multichannel-returns/</link>
		<comments>http://www.charlesbarsley.com/2010/02/21/etailwatch-twitter-the-internet-planets-in-store-delivery-and-multichannel-returns/#comments</comments>
		<pubDate>Sun, 21 Feb 2010 17:09:55 +0000</pubDate>
		<dc:creator>Charles Barsley</dc:creator>
				<category><![CDATA[eCommerce]]></category>
		<category><![CDATA[Cross Channel]]></category>
		<category><![CDATA[dave chaffey]]></category>
		<category><![CDATA[Graham Charlton]]></category>
		<category><![CDATA[hitwise]]></category>
		<category><![CDATA[paperchase]]></category>
		<category><![CDATA[Streetview]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[virtual revolution]]></category>

		<guid isPermaLink="false">http://www.charlesbarsley.com/?p=626</guid>
		<description><![CDATA[
			
				
			
		
Public outbursts against companies on Twitter
These last few weeks it has seemed like each has had a different social media story, centred around the consumer fighting back.  A prime example of this is the recent story (from econsultancy) of Paperchase selling a design which was allegedly plagiarised from an independent artist.  (Note &#8211; Since then [...]<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2010/02/21/etailwatch-twitter-the-internet-planets-in-store-delivery-and-multichannel-returns/">Etailwatch &#8211; Twitter, The Internet Planets, In store delivery and MultiChannel Returns</a></p>



Related posts:<ol><li><a href='http://www.charlesbarsley.com/2009/12/19/this-week-in-etail-we-191209-last-delivery-dates/' rel='bookmark' title='Permanent Link: This week in etail w/e 19/12/09 &#8211; Last Delivery Dates'>This week in etail w/e 19/12/09 &#8211; Last Delivery Dates</a> <small> I&#8217;ve struggled to know what to do with the...</small></li>
<li><a href='http://www.charlesbarsley.com/2010/01/08/etailwatch-christmas-sales-ar-in-retail-and-hover-effects/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects'>Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects</a> <small> In this instalment of Etailwatch  Christmas sales stats, Augmented...</small></li>
<li><a href='http://www.charlesbarsley.com/2010/01/29/etailwatch-laithwaites-ab-testing-and-ipads/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Laithwaites, AB Testing and iPads'>Etailwatch &#8211; Laithwaites, AB Testing and iPads</a> <small> Since my last Etailwatch post I&#8217;ve seen a lot...</small></li>
<li><a href='http://www.charlesbarsley.com/2009/05/21/comments-spam-and-manners-on-the-internet/' rel='bookmark' title='Permanent Link: Comments, Spam and Manners on the Internet'>Comments, Spam and Manners on the Internet</a> <small> I&#8217;ve been meaning to write a brief post for...</small></li>
<li><a href='http://www.charlesbarsley.com/2009/07/29/100-years-since-louis-bleriots-first-flight-across-the-channel/' rel='bookmark' title='Permanent Link: 100 years since Louis Blériot&#8217;s first flight across the Channel'>100 years since Louis Blériot&#8217;s first flight across the Channel</a> <small> As I drove to Dover Ferry port at 3am...</small></li>
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<h3>Public outbursts against companies on Twitter</h3>
<p>These last few weeks it has seemed like each has had a different social media story, centred around the consumer fighting back.  A prime example of this is the recent story (from <a href="http://econsultancy.com/blog/5423-paperchase-plagiarises-independent-artist-and-twitter-erupts" target="_blank" onclick="pageTracker._trackPageview('/outgoing/econsultancy.com/blog/5423-paperchase-plagiarises-independent-artist-and-twitter-erupts?referer=');">econsultancy</a>) of Paperchase selling a design which was allegedly plagiarised from an independent artist.  (Note &#8211; Since then Paperchase have stated they bought the design in good faith from an independent supplier).  The artist initially complained to Paperchase direct but to no avail, unable to fight it through the courts she used Twitter to bring attention to this and soon (once picked up by a famous figure) generated 1000&#8217;s of twitter posts and  emails directed to Paperchase.</p>
<p>Obviously companies should do all they can to operate fairly, but I do wonder how powerful Twitter is for complaining.  I would have never heard of ANY of the Twitter scandals if it wasn&#8217;t for eConsultancy or other Internet blogs!  Also it is only a story for a short space of time before the next story comes along! (more on this from <a href="http://econsultancy.com/blog/5427-how-to-use-social-media-to-resolve-a-dispute-with-a-company" onclick="pageTracker._trackPageview('/outgoing/econsultancy.com/blog/5427-how-to-use-social-media-to-resolve-a-dispute-with-a-company?referer=');">eConsultancy</a>)</p>
<p>That said once a celebrity gets behind something it could then spread like wildfire.  A couple of &#8220;Celebrities&#8221; that I follow I find often give quite frank and biased views about Products, Companies and people, surely it won&#8217;t be long before a twitter libel case!</p>
<h3>The Map of the Internet</h3>
<p><img class="aligncenter" src="http://weblogs.hitwise.com/robin-goad/UK_Internet_map_chart.png" alt="" width="535" height="528" />The above planet map from <a title="Experian Hitwise " href="http://weblogs.hitwise.com/robin-goad/2010/02/uk_internet_map_bbc_virtual_revolution.html" target="_blank" onclick="pageTracker._trackPageview('/outgoing/weblogs.hitwise.com/robin-goad/2010/02/uk_internet_map_bbc_virtual_revolution.html?referer=');">Experian Hitwise </a>(found through Dave Chaffey&#8217;s <a href="http://www.davechaffey.com/blog/digital-marketing-strategy/which-planet-are-you-on/?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+davechaffey+%28DaveChaffey.com%29&amp;utm_content=Google+Reader" onclick="pageTracker._trackPageview('/outgoing/www.davechaffey.com/blog/digital-marketing-strategy/which-planet-are-you-on/?utm_source=feedburner_amp_utm_medium=feed_amp_utm_campaign=Feed_3A+davechaffey+_28DaveChaffey.com_29_amp_utm_content=Google+Reader&amp;referer=');">SMART insights digital marketing blog</a>) shows the relative amount of traffic that each site receives (sufficed to say this blog has not made it there yet!).  I&#8217;ve been enjoying the BBC show <a href="http://www.bbc.co.uk/virtualrevolution/" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.bbc.co.uk/virtualrevolution/?referer=');">Virtual Revolution</a> and thought that they used this diagram to great effect.  The point they made was that although anyone can set up a website and there is an unlimited amount of space on the Internet,  that isn&#8217;t how it happens &#8211; The web has one search engine (Google), one Social Network (Facebook), one video site (You Tube) and one book store (Amazon).  It seems its not just about having a good website, but also about marketing it well.</p>
<h3>Shop the high street from your armchair with Google Streetview</h3>
<p>According to <a href="http://searchengineland.com/google-maps-to-add-google-store-views-35153" onclick="pageTracker._trackPageview('/outgoing/searchengineland.com/google-maps-to-add-google-store-views-35153?referer=');">Search Engine Land</a>, Google are to expand their street view service to look inside stores.  They say &#8220;<em>I received a tip from a New York retailer named <a href="http://www.ohnuts.com/" onclick="pageTracker._trackPageview('/outgoing/www.ohnuts.com/?referer=');">Oh Nuts</a>, that Google came to their  store to take pictures for a new Google Maps product named “Google Store  Views.”  I was told that they took pictures of the inside of the store,  every 6 feet, in all directions.  They also took pictures of products.&#8221; </em>See CCTV images of the Google photographer at <a href="http://searchengineland.com/google-maps-to-add-google-store-views-35153" onclick="pageTracker._trackPageview('/outgoing/searchengineland.com/google-maps-to-add-google-store-views-35153?referer=');">Search  Engine Land.</a></p>
<p>I&#8217;m not convinced by this, Any photos they take of displays and products will most likely be out of date by the time they are uploaded.  It could be a nice feature for iconic flagship stores to show off their fantastic architecture and displays, but generally I&#8217;m not sure why customers would use it.</p>
<h3>Boots may partner with other retailers for in-store delivery service</h3>
<p>IMRG posted this <a href="http://imrg.org/8025741F0065E9B8/%28httpNews%29/82B3638A4A0B26E9802576C800424993?OpenDocument" onclick="pageTracker._trackPageview('/outgoing/imrg.org/8025741F0065E9B8/_28httpNews_29/82B3638A4A0B26E9802576C800424993?OpenDocument&amp;referer=');">small news article</a>, but one I thought could have interesting implications.  They report that Boots UK director of multichannel Tim Stacey said: “<em>There are a lot of  retailers with great offers, particularly in sectors such as fashion,  which don’t have a good reach. We have over 2,600 stores and can reach  many of the small towns where other retailers don’t have a presence. And  it could also be another route to market for pure-play retailers who  don’t have a store network.</em>”</p>
<p>Obviously space could be an issue for this but it could be a very smart way for Boots to increase their footfall into stores, with many people working during the day and unable to accept parcels at home this could offer a solution to them.  For Boots this would bring more footfall to their branches, get their brand listed on other retailers sites, and I&#8217;m sure a large proportion of customers will go on to spend in Boots after collecting.</p>
<h3>Multichannel retailers need Multichannel returns</h3>
<p>Another <a href="http://econsultancy.com/blog/5403-multichannel-retailers-need-multichannel-returns-policies" onclick="pageTracker._trackPageview('/outgoing/econsultancy.com/blog/5403-multichannel-retailers-need-multichannel-returns-policies?referer=');">post from eConsultancy</a>, sometimes when I read eConsultancy I think their bloggers may be using it as their own &#8220;Social media&#8221; way of getting back at retailers.  However the posts are usually grounded in good theory.  In this post Graham Charlton tells the story of his faulty mobile phone that he cannot return to store despite the company having a large network of stores.  I think it is essential that all retailers forget the words Multi Channel and focus on Cross Channel.  A customer who wants to use more than one contact route, eg store and online should be considered a much more valuable customer, more likely to spend than one which only shops via one channel.  To this end if a customer wants to buy online and return in store, this should be made as easy as possible.  etailers with &#8220;Bricks &amp; Mortar&#8221; stores have a fantastic advantage, their stores give them legitimacy and a more trusted brand than pureplay online retailers, so don&#8217;t loose your advantage by not having a joined up cross channel culture!</p>
<h3>That&#8217;s all for this post&#8230; Now it&#8217;s over to you</h3>
<p>If you have any opinions on any of the stories mentioned or have found other interesting etail related stories please leave a comment!</p>
<p>I&#8217;m currently reading &#8211; <a href="http://www.amazon.co.uk/gp/product/0099418371?ie=UTF8&amp;tag=thebarbri-21&amp;linkCode=as2&amp;camp=1634&amp;creative=19450&amp;creativeASIN=0099418371" onclick="pageTracker._trackPageview('/outgoing/www.amazon.co.uk/gp/product/0099418371?ie=UTF8_amp_tag=thebarbri-21_amp_linkCode=as2_amp_camp=1634_amp_creative=19450_amp_creativeASIN=0099418371&amp;referer=');">Boo Hoo $135 million, 18  months&#8230; a dot.com story from concept to catastrophe</a></p>
<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2010/02/21/etailwatch-twitter-the-internet-planets-in-store-delivery-and-multichannel-returns/">Etailwatch &#8211; Twitter, The Internet Planets, In store delivery and MultiChannel Returns</a></p>


<p>Related posts:<ol><li><a href='http://www.charlesbarsley.com/2009/12/19/this-week-in-etail-we-191209-last-delivery-dates/' rel='bookmark' title='Permanent Link: This week in etail w/e 19/12/09 &#8211; Last Delivery Dates'>This week in etail w/e 19/12/09 &#8211; Last Delivery Dates</a> <small> I&#8217;ve struggled to know what to do with the...</small></li>
<li><a href='http://www.charlesbarsley.com/2010/01/08/etailwatch-christmas-sales-ar-in-retail-and-hover-effects/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects'>Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects</a> <small> In this instalment of Etailwatch  Christmas sales stats, Augmented...</small></li>
<li><a href='http://www.charlesbarsley.com/2010/01/29/etailwatch-laithwaites-ab-testing-and-ipads/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Laithwaites, AB Testing and iPads'>Etailwatch &#8211; Laithwaites, AB Testing and iPads</a> <small> Since my last Etailwatch post I&#8217;ve seen a lot...</small></li>
<li><a href='http://www.charlesbarsley.com/2009/05/21/comments-spam-and-manners-on-the-internet/' rel='bookmark' title='Permanent Link: Comments, Spam and Manners on the Internet'>Comments, Spam and Manners on the Internet</a> <small> I&#8217;ve been meaning to write a brief post for...</small></li>
<li><a href='http://www.charlesbarsley.com/2009/07/29/100-years-since-louis-bleriots-first-flight-across-the-channel/' rel='bookmark' title='Permanent Link: 100 years since Louis Blériot&#8217;s first flight across the Channel'>100 years since Louis Blériot&#8217;s first flight across the Channel</a> <small> As I drove to Dover Ferry port at 3am...</small></li>
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		<title>Etailwatch – Laithwaites, AB Testing and iPads</title>
		<link>http://www.charlesbarsley.com/2010/01/29/etailwatch-laithwaites-ab-testing-and-ipads/</link>
		<comments>http://www.charlesbarsley.com/2010/01/29/etailwatch-laithwaites-ab-testing-and-ipads/#comments</comments>
		<pubDate>Fri, 29 Jan 2010 21:53:33 +0000</pubDate>
		<dc:creator>Charles Barsley</dc:creator>
				<category><![CDATA[eCommerce]]></category>
		<category><![CDATA[customer reviews]]></category>
		<category><![CDATA[drapers]]></category>
		<category><![CDATA[etailers]]></category>
		<category><![CDATA[internet retailing]]></category>
		<category><![CDATA[laithwaites wine]]></category>
		<category><![CDATA[olympic store]]></category>
		<category><![CDATA[retail channels]]></category>

		<guid isPermaLink="false">http://www.charlesbarsley.com/?p=621</guid>
		<description><![CDATA[
			
				
			
		
Since my last Etailwatch post I&#8217;ve seen a lot of interesting web stories.  Firstly though congratulations to all the companies who won an award or were nominated at the Drapers 2010 etail awards last night!
Laithwaites Wine
I must have read 3-4 reviews of the relaunched Laithwaites wine website so I thought I should check it out [...]<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2010/01/29/etailwatch-laithwaites-ab-testing-and-ipads/">Etailwatch &#8211; Laithwaites, AB Testing and iPads</a></p>



Related posts:<ol><li><a href='http://www.charlesbarsley.com/2010/01/08/etailwatch-christmas-sales-ar-in-retail-and-hover-effects/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects'>Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects</a> <small> In this instalment of Etailwatch  Christmas sales stats, Augmented...</small></li>
<li><a href='http://www.charlesbarsley.com/2010/02/21/etailwatch-twitter-the-internet-planets-in-store-delivery-and-multichannel-returns/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Twitter, The Internet Planets, In store delivery and MultiChannel Returns'>Etailwatch &#8211; Twitter, The Internet Planets, In store delivery and MultiChannel Returns</a> <small> Public outbursts against companies on Twitter These last few...</small></li>
<li><a href='http://www.charlesbarsley.com/2009/12/19/this-week-in-etail-we-191209-last-delivery-dates/' rel='bookmark' title='Permanent Link: This week in etail w/e 19/12/09 &#8211; Last Delivery Dates'>This week in etail w/e 19/12/09 &#8211; Last Delivery Dates</a> <small> I&#8217;ve struggled to know what to do with the...</small></li>
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<p>Since my last Etailwatch post I&#8217;ve seen a lot of interesting web stories.  Firstly though congratulations to all the companies who won an award or were nominated at the Drapers 2010 etail awards last night!</p>
<h3>Laithwaites Wine</h3>
<p>I must have read 3-4 reviews of the relaunched Laithwaites wine website so I thought I should check it out myself!  <a href="http://www.internetretailing.net/2010/01/laithwaites-wine-relaunches-website/?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+Internetretailingnet+%28InternetRetailing.net+-+news%2C+analysis+and+insight%29&amp;utm_content=Google+Reader" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.internetretailing.net/2010/01/laithwaites-wine-relaunches-website/?utm_source=feedburner_amp_utm_medium=feed_amp_utm_campaign=Feed_3A+Internetretailingnet+_28InternetRetailing.net+-+news_2C+analysis+and+insight_29_amp_utm_content=Google+Reader&amp;referer=');">Internet Retailing </a>highlighted the benefits of the ATG platform which allows Laithwaites to centrally manage sales across all their retail channels.</p>
<p><a href="http://econsultancy.com/blog/5269-laithwaites-site-review" target="_blank" onclick="pageTracker._trackPageview('/outgoing/econsultancy.com/blog/5269-laithwaites-site-review?referer=');">eConsultancy</a> also posted a very in-depth review where they highlight the ease of shopping with the narrow by options, however while these are very good offering a range of matching options I am surprised Laithwaites don&#8217;t also use a drop down menu for basic categorisation as some customers may be overwhelmed by the left hand navigation and look for a more traditional categorisation.</p>
<p style="text-align: center;"><a href="http://www.charlesbarsley.com/wp-content/uploads/2010/01/Laithwaites.jpg"><img class="aligncenter size-medium wp-image-622" title="Laithwaites" src="http://www.charlesbarsley.com/wp-content/uploads/2010/01/Laithwaites.jpg" alt="" width="607" height="505" /></a></p>
<p style="text-align: left;">Once on a product page there is plenty of information about the wine and even winemaker to help you make your choice, Bazaarvoice are providing customer reviews.  The reviews are helpful but as many are anonymous it is hard to trust them, once there are more reviews and you can see all the wines one reviewer has reviewed I&#8217;m sure this will be a much more powerful tool.</p>
<h3 style="text-align: left;">A / B Testing</h3>
<p>So often changes are made to sites because it is thought to be the right thing to do, but I wonder how many etailers fairly A / B test these changes.  Have a look at this interesting post from the <a href="http://www.getelastic.com/test-size-color/" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.getelastic.com/test-size-color/?referer=');">Get Elastic eCommerce Blog</a> where they look at an A / B test of the colour attribute on a product page of the Official Olympic store.  Its easy to look at the results and think it is obvious why variant B is the most successful but it shows how important page design is, as all variants are commonly used on websites.  Page design can be a battle between brand identity and usability, A / B testing can be a powerful tool to quantify the value of changes.</p>
<h3>The iPad</h3>
<p>I still haven&#8217;t decided my opinion on the iPad.  I love the concept of having a Star Trek style pad, something roughly the size of an A4 notepad, but lighter.  I could see how it would be something very easy to use throughout the house, much more naturally portable than a laptop.  However it is limited by the Apple software and I just feel that personally I would probably spend the same or less on a laptop which would be more powerful.</p>
<p>However I think they will be highly successful as most users will already be familiar with the Iphone style interface, and if someone is thinking of buying a Netbook the iPad is a serious alternative.</p>
<p>What does the iPad mean for etailers?  I think it means that suddenly Apple have a great device for &#8220;mobile commerce&#8221;.  With a 10 inch screen rather than a 2 inch screen, unlike a iPhone, sites will naturally be very shoppable.  I can foresee users watching TV while randomly browsing shopping sites on their iPad, it could bring your webstore into the customers living room, rather than just being part of their office!</p>
<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2010/01/29/etailwatch-laithwaites-ab-testing-and-ipads/">Etailwatch &#8211; Laithwaites, AB Testing and iPads</a></p>


<p>Related posts:<ol><li><a href='http://www.charlesbarsley.com/2010/01/08/etailwatch-christmas-sales-ar-in-retail-and-hover-effects/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects'>Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects</a> <small> In this instalment of Etailwatch  Christmas sales stats, Augmented...</small></li>
<li><a href='http://www.charlesbarsley.com/2010/02/21/etailwatch-twitter-the-internet-planets-in-store-delivery-and-multichannel-returns/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Twitter, The Internet Planets, In store delivery and MultiChannel Returns'>Etailwatch &#8211; Twitter, The Internet Planets, In store delivery and MultiChannel Returns</a> <small> Public outbursts against companies on Twitter These last few...</small></li>
<li><a href='http://www.charlesbarsley.com/2009/12/19/this-week-in-etail-we-191209-last-delivery-dates/' rel='bookmark' title='Permanent Link: This week in etail w/e 19/12/09 &#8211; Last Delivery Dates'>This week in etail w/e 19/12/09 &#8211; Last Delivery Dates</a> <small> I&#8217;ve struggled to know what to do with the...</small></li>
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		<title>Mercedes GP launch 2010 car</title>
		<link>http://www.charlesbarsley.com/2010/01/26/mercedes-gp-launch-2010-car/</link>
		<comments>http://www.charlesbarsley.com/2010/01/26/mercedes-gp-launch-2010-car/#comments</comments>
		<pubDate>Tue, 26 Jan 2010 06:41:41 +0000</pubDate>
		<dc:creator>Charles Barsley</dc:creator>
				<category><![CDATA[Formula one]]></category>
		<category><![CDATA[car museums]]></category>
		<category><![CDATA[champion michael schumacher]]></category>
		<category><![CDATA[dr dieter zetsche]]></category>
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		<category><![CDATA[mercedes benz cars]]></category>
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Mercedes GP who bought last years Championship winning team Brawn GP have become the first team to launch their 2010 F1 racing car.

The above teaser was released early this morning prior to the car&#8217;s launch at Mercedes Benz museum in Stuttgart.

The new Mercedes car is named the Mercedes MGP W01 and the paint work brings [...]<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2010/01/26/mercedes-gp-launch-2010-car/">Mercedes GP launch 2010 car</a></p>



Related posts:<ol><li><a href='http://www.charlesbarsley.com/2009/03/26/formula-one-australian-grand-prix-2009-pre-qualifying-report/' rel='bookmark' title='Permanent Link: Formula One &#8211; Australian Grand Prix 2009 &#8211; Pre Qualifying Report'>Formula One &#8211; Australian Grand Prix 2009 &#8211; Pre Qualifying Report</a> <small> By now all the teams are in Australia ready...</small></li>
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<p style="text-align: left;">Mercedes GP who bought last years Championship winning team Brawn GP have become the first team to launch their 2010 F1 racing car.</p>
<p style="text-align: center;"><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="560" height="340" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/eBszU_jo4zU&amp;hl=en_GB&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="560" height="340" src="http://www.youtube.com/v/eBszU_jo4zU&amp;hl=en_GB&amp;fs=1&amp;" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p style="text-align: left;">The above teaser was released early this morning prior to the car&#8217;s launch at Mercedes Benz museum in Stuttgart.</p>
<p style="text-align: center;"><a href="http://www.charlesbarsley.com/wp-content/uploads/2010/01/718453014-56492512010.jpg"><img class="aligncenter size-large wp-image-612" title="The new Mercedes MGP W01" src="http://www.charlesbarsley.com/wp-content/uploads/2010/01/718453014-56492512010-1024x628.jpg" alt="" width="655" height="402" /></a></p>
<p style="text-align: left;">The new Mercedes car is named the Mercedes MGP W01 and the paint work brings together the heritage of the Mercedes Silver Arrows and the blue highlights of their title sponsor Petronas.</p>
<p style="text-align: left;">
<p style="text-align: center;"><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="560" height="340" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/DkMom2XWeYA&amp;hl=en_GB&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="560" height="340" src="http://www.youtube.com/v/DkMom2XWeYA&amp;hl=en_GB&amp;fs=1&amp;" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p style="text-align: left;">Michael Schumacher says his target is to win the championship, and I think he&#8217;s in with a very good chance.</p>
<p style="text-align: left;">Here&#8217;s the full press release from Mercedes.</p>
<p style="text-align: left;">Today, the new Silver Arrows Formula One works team MERCEDES GP PETRONAS  was presented at the Mercedes-Benz Museum in Stuttgart. Nico Rosberg  and seven-time Formula One World Champion Michael Schumacher along with  team management Ross Brawn, Nick Fry and Norbert Haug were introduced to  guests with a presentation and press conference.</p>
<p>Over 600  guests, including 200 media representatives and 200 Mercedes-Benz  employees, visited the Mercedes-Benz Museum, one of the biggest and most  famous car museums in the world, to see the launch of the team and the  unveiling of the new Silver Arrows livery. Mercedes-Benz employees from  the company’s manufacturing plants in Untertürkheim and Sindelfingen,  100 of whom were invited for their outstanding performances and 100  selected through a popular internal draw, also had the opportunity to  take their first look at the new MERCEDES GP PETRONAS team.</p>
<p>The  event opened with a welcome speech by Dr. Dieter Zetsche, CEO of Daimler  AG and Head of Mercedes-Benz Cars before Michael Schumacher and Nico  Rosberg unveiled the new Silver Arrows livery for the 2010 season on  last year’s car. The team’s 2010 car, the MGP W01, will make its track  debut at the first Formula One test in Valencia on Monday 1 February,  with the 2010 Formula One season starting in Bahrain on 14 March.</p>
<p>The  new silver and green livery creates a true marriage between the  heritage of the Silver Arrows and the team’s title partner PETRONAS. The  legacy of the Silver Arrows goes back to the 1934 Eifel Race when, on  the evening before the event, the white paint was sanded off the  Mercedes W25 race car to fulfil weight regulations (750kg formula) and  the silver colour of the aluminium surface of the car appeared. This  season, with the return of the Silver Arrows, the MGP W01 will shine in  silver combined with a flow of iridescent silver and green shading. On  the nose and other parts of the car, traces of black carbon fibre  visible are visible – a reminder of the first Silver Arrow of 1934.</p>
<p>MICHAEL  SCHUMACHER:<br />
“Finally the 2010 Formula One season is firing up! I  have to say that I am totally committed to this new challenge. This  season feels like a re-start for me and I am so motivated. We have a  very exciting combination at MERCEDES GP PETRONAS. We have a World  Champion team in every sense of the word and I cannot wait to get into  the car for the first time in Valencia. I am convinced that MERCEDES GP  PETRONAS will be in a very good position to fight for the championships  this season and I will definitely give it a go. Driving for  Mercedes-Benz again is like the closing of a circle for me as I started  my racing driver career with the three-pointed star on my helmet. This  is another reason why I cannot wait for the competition to get  underway.”</p>
<p>NICO ROSBERG:<br />
“You can really feel the successful  motorsport history of Mercedes-Benz here at the Museum in Stuttgart and  to be part of the new Silver Arrows team and that racing heritage makes  me feel extremely proud and motivated. Since joining the team in  November, I have spent a lot of time at the factory in Brackley, at  Mercedes-Benz High Performance Engines in Brixworth and here in  Stuttgart, which has given me the opportunity to settle in and get to  know everyone. I have seen how hard the team is working on the new car  and I really can’t wait for the opportunity to drive it for the first  time in Valencia next week. I am looking forward to working with  everyone at MERCEDES GP PETRONAS and will give it my all to reward their  fantastic efforts with good on-track results this season.”</p>
<p>ROSS  BRAWN, TEAM PRINCIPAL, MERCEDES GP PETRONAS:<br />
“It is a privilege to be  here at the Mercedes-Benz Museum in Stuttgart today for the official  presentation of the MERCEDES GP PETRONAS Formula One Team. With your  first look around the Museum, you realise the fantastic racing heritage  of Mercedes-Benz and we hope to be able to contribute to those successes  going forward. Our team have been working extremely hard throughout  last year and over the winter on the development of the MGP W01 and  everyone at the team is looking forward to the start of testing in  Valencia next week. We have two excellent drivers in Nico and Michael,  who will form one of the most exciting and one of the best partnerships  on the grid, and with the support of Mercedes-Benz, Aabar, our new title  partner PETRONAS and all of our team partners, everyone is looking  forward to the 2010 Formula One season with anticipation.”</p>
<p>NORBERT  HAUG, VICE PRESIDENT MERCEDES-BENZ MOTORSPORT:<br />
“With today’s  presentation of our new MERCEDES GP PETRONAS Formula One Team, a new and  certainly the most important chapter of over 100 years of Mercedes-Benz  motorsport history begins. The new Formula One season will offer  challenges which will be bigger than ever before in over sixty years of  the sport’s history. We look forward to the cooperation with our drivers  Nico Rosberg who has enormous capabilities and perspectives, and with  seven-time World Champion Michael Schumacher who is no less motivated  than at the time when he began his professional motor racing career with  Mercedes-Benz and then made his first step into such a successful  Formula One career with our support. Today I also cordially welcome our  new title partner PETRONAS as well as our co-investor Aabar/IPIC  together with all of our team partners. I warmly welcome all our  colleagues from last year’s World Championship team Brawn GP headed by  Ross Brawn and Nick Fry to the Mercedes family. There are challenging  tasks ahead of us and we will tackle them with power, consistency and  full motivation.”</p>
<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2010/01/26/mercedes-gp-launch-2010-car/">Mercedes GP launch 2010 car</a></p>


<p>Related posts:<ol><li><a href='http://www.charlesbarsley.com/2009/03/26/formula-one-australian-grand-prix-2009-pre-qualifying-report/' rel='bookmark' title='Permanent Link: Formula One &#8211; Australian Grand Prix 2009 &#8211; Pre Qualifying Report'>Formula One &#8211; Australian Grand Prix 2009 &#8211; Pre Qualifying Report</a> <small> By now all the teams are in Australia ready...</small></li>
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		<title>Etailwatch – Christmas Sales, AR in Retail and Hover Effects</title>
		<link>http://www.charlesbarsley.com/2010/01/08/etailwatch-christmas-sales-ar-in-retail-and-hover-effects/</link>
		<comments>http://www.charlesbarsley.com/2010/01/08/etailwatch-christmas-sales-ar-in-retail-and-hover-effects/#comments</comments>
		<pubDate>Fri, 08 Jan 2010 21:09:25 +0000</pubDate>
		<dc:creator>Charles Barsley</dc:creator>
				<category><![CDATA[eCommerce]]></category>
		<category><![CDATA[Econsultancy]]></category>
		<category><![CDATA[eDigital]]></category>
		<category><![CDATA[Internetretailing]]></category>
		<category><![CDATA[Zugara]]></category>

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In this instalment of Etailwatch  Christmas sales stats, Augmented reality comes to etail, hover effects and the best of 2009.
Christmas day sales up by 29%
Econsultancy has commentated on an eDigital research survey which shows that Christmas day sales are up on last year by 29%.  Most interestingly over 75% of the people surveyed were online [...]<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2010/01/08/etailwatch-christmas-sales-ar-in-retail-and-hover-effects/">Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects</a></p>



Related posts:<ol><li><a href='http://www.charlesbarsley.com/2009/12/19/this-week-in-etail-we-191209-last-delivery-dates/' rel='bookmark' title='Permanent Link: This week in etail w/e 19/12/09 &#8211; Last Delivery Dates'>This week in etail w/e 19/12/09 &#8211; Last Delivery Dates</a> <small> I&#8217;ve struggled to know what to do with the...</small></li>
<li><a href='http://www.charlesbarsley.com/2010/01/29/etailwatch-laithwaites-ab-testing-and-ipads/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Laithwaites, AB Testing and iPads'>Etailwatch &#8211; Laithwaites, AB Testing and iPads</a> <small> Since my last Etailwatch post I&#8217;ve seen a lot...</small></li>
<li><a href='http://www.charlesbarsley.com/2010/02/21/etailwatch-twitter-the-internet-planets-in-store-delivery-and-multichannel-returns/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Twitter, The Internet Planets, In store delivery and MultiChannel Returns'>Etailwatch &#8211; Twitter, The Internet Planets, In store delivery and MultiChannel Returns</a> <small> Public outbursts against companies on Twitter These last few...</small></li>
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<p>In this instalment of Etailwatch  Christmas sales stats, Augmented reality comes to etail, hover effects and the best of 2009.</p>
<h3>Christmas day sales up by 29%</h3>
<p>Econsultancy has commentated on an eDigital research survey which shows that Christmas day sales are up on last year by 29%.  Most interestingly over 75% of the people surveyed were online on Christmas day or Boxing day.  Read the full report and download the survey from <a title="Christmas Day online sales up 29%" href="http://econsultancy.com/blog/5194-christmas-day-online-sales-up-29" target="_blank" onclick="pageTracker._trackPageview('/outgoing/econsultancy.com/blog/5194-christmas-day-online-sales-up-29?referer=');">Econsultancy here</a></p>
<p><a href="http://www.internetretailing.net/2010/01/boxing-day-was-john-lewis-biggest-ever-for-online-visitors/" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.internetretailing.net/2010/01/boxing-day-was-john-lewis-biggest-ever-for-online-visitors/?referer=');">Internetretailing.net</a> also reported that Boxing day saw the most ever visitors to John Lewis&#8217; site</p>
<h3>Augmented Reality in etail</h3>
<p style="text-align: left;">The web moves so quickly etailers are always looking for ways to differentiate their sites from the competition. Ian Jindal&#8217;s blog <a title="In No Particular Order" href="http://www.innoparticularorder.com/2010/01/micropostings-for-december-14th-through-january-7th/" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.innoparticularorder.com/2010/01/micropostings-for-december-14th-through-january-7th/?referer=');">In No Particular order</a> featured Zugara.</p>
<p style="text-align: left;">Zugara have created  software for a new type of fashion consumer.  &#8220;The Webcam Social Shopper.</p>
<p style="text-align: center;"><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="560" height="340" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/NxQZuo6pFUw&amp;hl=en_GB&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="560" height="340" src="http://www.youtube.com/v/NxQZuo6pFUw&amp;hl=en_GB&amp;fs=1&amp;" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p style="text-align: center;">and here it is in action on a American etailer&#8217;s site</p>
<p style="text-align: center;">
<p style="text-align: center;"><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="344" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/ZnBcqV9POkY&amp;hl=en_GB&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="425" height="344" src="http://www.youtube.com/v/ZnBcqV9POkY&amp;hl=en_GB&amp;fs=1&amp;" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p style="text-align: left;">When I saw this I really liked how well thought out the software was.  It makes a standard etail site a social shopping experience as the user is able to thumbs up or down a product, post pictures to their facebook, which will could have a viral effect on the site.  I am sceptical whether it would increase conversion, or how the quality of the user experience over a wide varied fashion retailers catalogue but I think it could really drive traffic to a site.</p>
<h3 style="text-align: left;">Enhancing your page with hover effects</h3>
<p>The Get Elastic eCommerce Blog have posted &#8220;<a title="http://www.getelastic.com/hover-effects/" href="http://www.getelastic.com/hover-effects/" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.getelastic.com/hover-effects/?referer=');">12 ways to enhance your online store with Javascript Hover effects</a>.  I think this is an area which many sites are currently developing and can really improve a site&#8217;s usability.  Personally I like the use of hover over on product listing pages on swatches to make the thumbnail change colour, out of stock / promotional messaging &#8211; as it is a clear call to action to a customer and also obviously drop down menus.</p>
<p>I am a bit wary of using it to provide cross sell information etc as I feel when you hover over something what pops up should be expected by the customer and you don&#8217;t want to bombard them with hover overs.</p>
<h3>Best of 2009</h3>
<p>With the end of the year, and the end of the noughties invariably there are many &#8220;Top lists&#8221; from etail blogs, some of the ones I picked up on were</p>
<p>Get Elastic &#8211; <a href="http://www.getelastic.com/best-of-2009/" onclick="pageTracker._trackPageview('/outgoing/www.getelastic.com/best-of-2009/?referer=');">Wrapping up 2009</a> &#8211; By just giving one top post per month this focuses you on some key website topics</p>
<p>Econsultancy &#8211; <a title="24 eCommerce sites reviewed" href="http://econsultancy.com/blog/5160-best-of-2009-24-e-commerce-sites-reviewed" target="_blank" onclick="pageTracker._trackPageview('/outgoing/econsultancy.com/blog/5160-best-of-2009-24-e-commerce-sites-reviewed?referer=');">24 eCommerce sites reviewed</a> &#8211; A selection of the Website reviews that Econsultancy have written this year.</p>
<h3>Finally</h3>
<p>I hope you have found this issue of etail watch interesting, if you have thoughts on any of the above please leave a comment below.  Alternatively if there&#8217;s something you have read which I haven&#8217;t covered or a blog / news source you think I might enjoy please let me know (leave a comment or use the contact page)</p>
<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2010/01/08/etailwatch-christmas-sales-ar-in-retail-and-hover-effects/">Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects</a></p>


<p>Related posts:<ol><li><a href='http://www.charlesbarsley.com/2009/12/19/this-week-in-etail-we-191209-last-delivery-dates/' rel='bookmark' title='Permanent Link: This week in etail w/e 19/12/09 &#8211; Last Delivery Dates'>This week in etail w/e 19/12/09 &#8211; Last Delivery Dates</a> <small> I&#8217;ve struggled to know what to do with the...</small></li>
<li><a href='http://www.charlesbarsley.com/2010/01/29/etailwatch-laithwaites-ab-testing-and-ipads/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Laithwaites, AB Testing and iPads'>Etailwatch &#8211; Laithwaites, AB Testing and iPads</a> <small> Since my last Etailwatch post I&#8217;ve seen a lot...</small></li>
<li><a href='http://www.charlesbarsley.com/2010/02/21/etailwatch-twitter-the-internet-planets-in-store-delivery-and-multichannel-returns/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Twitter, The Internet Planets, In store delivery and MultiChannel Returns'>Etailwatch &#8211; Twitter, The Internet Planets, In store delivery and MultiChannel Returns</a> <small> Public outbursts against companies on Twitter These last few...</small></li>
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		<title>David Baldacci – Split Second</title>
		<link>http://www.charlesbarsley.com/2010/01/06/david-baldacci-%e2%80%93-split-second/</link>
		<comments>http://www.charlesbarsley.com/2010/01/06/david-baldacci-%e2%80%93-split-second/#comments</comments>
		<pubDate>Wed, 06 Jan 2010 20:27:13 +0000</pubDate>
		<dc:creator>Charles Barsley</dc:creator>
				<category><![CDATA[Books]]></category>
		<category><![CDATA[book review]]></category>
		<category><![CDATA[david baldacci]]></category>
		<category><![CDATA[Split Second]]></category>

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After stumbling upon David Baldacci&#8217;s latest novel in Sainsburys I have become hooked and am quickly working my way through his back catalogue.
Split second is the first book in the Sean King and Michelle Maxwell series.  In a split second everything can change, and the King and Maxwell it did in the worst possible way, [...]<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2010/01/06/david-baldacci-%e2%80%93-split-second/">David Baldacci – Split Second</a></p>



Related posts:<ol><li><a href='http://www.charlesbarsley.com/2009/11/29/david-baldacci-first-family/' rel='bookmark' title='Permanent Link: David Baldacci &#8211; First Family'>David Baldacci &#8211; First Family</a> <small> First Family is the first book by David Baldacci...</small></li>
<li><a href='http://www.charlesbarsley.com/2009/12/05/david-baldacci-the-whole-truth/' rel='bookmark' title='Permanent Link: David Baldacci &#8211; The Whole Truth'>David Baldacci &#8211; The Whole Truth</a> <small> ‘I need a war . . .’ Nicolas Creel,...</small></li>
<li><a href='http://www.charlesbarsley.com/2009/12/05/john-grisham-the-associate/' rel='bookmark' title='Permanent Link: John Grisham &#8211; The Associate'>John Grisham &#8211; The Associate</a> <small> I picked up The Associate in my local Supermarket&#8230;....</small></li>
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<p><a href="http://www.amazon.co.uk/gp/product/0330411721?ie=UTF8&amp;tag=thebarbri-21&amp;linkCode=as2&amp;camp=1634&amp;creative=19450&amp;creativeASIN=0330411721" onclick="pageTracker._trackPageview('/outgoing/www.amazon.co.uk/gp/product/0330411721?ie=UTF8_amp_tag=thebarbri-21_amp_linkCode=as2_amp_camp=1634_amp_creative=19450_amp_creativeASIN=0330411721&amp;referer=');"><img class="aligncenter" src="http://ecx.images-amazon.com/images/I/51oGRhSCjUL._SS500_.jpg" alt="" width="500" height="500" /></a></p>
<p>After stumbling upon David Baldacci&#8217;s latest novel in Sainsburys I have become hooked and am quickly working my way through his back catalogue.</p>
<p>Split second is the first book in the Sean King and Michelle Maxwell series.  In a split second everything can change, and the King and Maxwell it did in the worst possible way, both secret service agents lost their principles.  King&#8217;s was assassinated, Maxwell&#8217;s was kidnapped several years later, but is there a connection between the two?</p>
<p>Here&#8217;s the blurb from the back of the book</p>
<p><em>&#8216;He was the only one in the room who could see it. His attention stayed  there for one beat, two beats, three beats, far too long. Yet who could  blame him for not being able to pull his gaze away from that?&#8217; </em></p>
<p><em>When  something distracts Secret Agent Sean King for a split second, it costs  him his career and presidential candidate Clyde Ritter, his life. But  what stole his attention? And why was Ritter shot? Eight years later  Michelle Maxwell is on the fast track through the ranks of the Secret  Service when her career is stopped short: Presidential candidate John  Bruno is abducted from a funeral home while under her protection. </em></p>
<p><em>The  similarity between the two cases drives Michelle to re-open  investigations into the Ritter fiasco and join forces with attractive  ex-agent King. The pair are determined to get to the bottom of what  happened in those critical moments. Meanwhile, high-ranking members of  the legal system and key witnesses from both cases are going missing.  King is losing friends, colleagues and clients fast and his ex-lover,  Joan Dillinger, is playing curious games &#8211; she wants Sean back, but she  also owes him for something . . .</em></p>
<p>As with the other Baldacci books I have read I was hooked from the first page, I like the fast paced style of the book.  However while there was an exciting conclusion to the story I felt it was slightly over complicated and implausible, but it was a great read!</p>
<p><a title="Click here to find out more about the book and buy from Amazon.co.uk" href="http://rcm-uk.amazon.co.uk/e/cm?lt1=_blank&amp;bc1=000000&amp;IS2=1&amp;bg1=FFFFFF&amp;fc1=000000&amp;lc1=0000FF&amp;t=thebarbri-21&amp;o=2&amp;p=8&amp;l=as1&amp;m=amazon&amp;f=ifr&amp;md=0M5A6TN3AXP2JHJBWT02&amp;asins=0330411721" target="_blank" onclick="pageTracker._trackPageview('/outgoing/rcm-uk.amazon.co.uk/e/cm?lt1=_blank_amp_bc1=000000_amp_IS2=1_amp_bg1=FFFFFF_amp_fc1=000000_amp_lc1=0000FF_amp_t=thebarbri-21_amp_o=2_amp_p=8_amp_l=as1_amp_m=amazon_amp_f=ifr_amp_md=0M5A6TN3AXP2JHJBWT02_amp_asins=0330411721&amp;referer=');">Click here to find out more about the book and buy from Amazon.co.uk</a></p>
<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2010/01/06/david-baldacci-%e2%80%93-split-second/">David Baldacci – Split Second</a></p>


<p>Related posts:<ol><li><a href='http://www.charlesbarsley.com/2009/11/29/david-baldacci-first-family/' rel='bookmark' title='Permanent Link: David Baldacci &#8211; First Family'>David Baldacci &#8211; First Family</a> <small> First Family is the first book by David Baldacci...</small></li>
<li><a href='http://www.charlesbarsley.com/2009/12/05/david-baldacci-the-whole-truth/' rel='bookmark' title='Permanent Link: David Baldacci &#8211; The Whole Truth'>David Baldacci &#8211; The Whole Truth</a> <small> ‘I need a war . . .’ Nicolas Creel,...</small></li>
<li><a href='http://www.charlesbarsley.com/2009/12/05/john-grisham-the-associate/' rel='bookmark' title='Permanent Link: John Grisham &#8211; The Associate'>John Grisham &#8211; The Associate</a> <small> I picked up The Associate in my local Supermarket&#8230;....</small></li>
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		<title>This week in etail w/e 19/12/09 – Last Delivery Dates</title>
		<link>http://www.charlesbarsley.com/2009/12/19/this-week-in-etail-we-191209-last-delivery-dates/</link>
		<comments>http://www.charlesbarsley.com/2009/12/19/this-week-in-etail-we-191209-last-delivery-dates/#comments</comments>
		<pubDate>Sat, 19 Dec 2009 17:54:53 +0000</pubDate>
		<dc:creator>Charles Barsley</dc:creator>
				<category><![CDATA[eCommerce]]></category>
		<category><![CDATA[etail]]></category>
		<category><![CDATA[etailing]]></category>
		<category><![CDATA[greetings cards]]></category>
		<category><![CDATA[internet retailing]]></category>
		<category><![CDATA[last delivery]]></category>
		<category><![CDATA[top lists]]></category>

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I&#8217;ve struggled to know what to do with the Barsley Brief, originally started to chronicle my charity cycle to Paris, since then I have lacked direction for the site and &#8220;blogged&#8221; about a range of different interests and thoughts.  A friend suggested I could use the blog to commentate on my interest of eCommerce / [...]<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2009/12/19/this-week-in-etail-we-191209-last-delivery-dates/">This week in etail w/e 19/12/09 &#8211; Last Delivery Dates</a></p>



Related posts:<ol><li><a href='http://www.charlesbarsley.com/2010/02/21/etailwatch-twitter-the-internet-planets-in-store-delivery-and-multichannel-returns/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Twitter, The Internet Planets, In store delivery and MultiChannel Returns'>Etailwatch &#8211; Twitter, The Internet Planets, In store delivery and MultiChannel Returns</a> <small> Public outbursts against companies on Twitter These last few...</small></li>
<li><a href='http://www.charlesbarsley.com/2010/01/08/etailwatch-christmas-sales-ar-in-retail-and-hover-effects/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects'>Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects</a> <small> In this instalment of Etailwatch  Christmas sales stats, Augmented...</small></li>
<li><a href='http://www.charlesbarsley.com/2010/03/07/boo-hoo-a-dot-com-story/' rel='bookmark' title='Permanent Link: Boo Hoo: A Dot Com Story'>Boo Hoo: A Dot Com Story</a> <small> Boo hoo is a gripping, insider&#8217;s account of the...</small></li>
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<p>I&#8217;ve struggled to know what to do with the Barsley Brief, originally started to chronicle my charity cycle to Paris, since then I have lacked direction for the site and &#8220;blogged&#8221; about a range of different interests and thoughts.  A friend suggested I could use the blog to commentate on my interest of eCommerce / etailing.  I have decided to start ( who knows this could be the end too!) by looking at the etail news stories of the week.</p>
<h3>Last Delivery Dates</h3>
<p>One of the big stories that most sites have picked up on this week is last order dates.  Last year Christmas Day was on a Thursday, this year a Friday.  Therefore this year the majority of etailers had a &#8220;free shipping&#8221; closing date of Friday 18th December.  <a href="http://www.internetretailing.net/2009/12/who-has-the-latest-cut-off-date-for-christmas-deliveries/" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.internetretailing.net/2009/12/who-has-the-latest-cut-off-date-for-christmas-deliveries/?referer=');">Internet Retailing</a> highlighted several retailers are offering a Christmas eve order and delivery within the M25.   This includes <a href="http://www.amazon.co.uk/gp/redirect.html?ie=UTF8&amp;location=http%3A%2F%2Fwww.amazon.co.uk%2F&amp;tag=thebarbri-21&amp;linkCode=ur2&amp;camp=1634&amp;creative=19450" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.amazon.co.uk/gp/redirect.html?ie=UTF8_amp_location=http_3A_2F_2Fwww.amazon.co.uk_2F_amp_tag=thebarbri-21_amp_linkCode=ur2_amp_camp=1634_amp_creative=19450&amp;referer=');">Amazon </a>and <a href="http://www.netaporter.co.uk/" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.netaporter.co.uk/?referer=');">Net a Porter</a> who allows orders up to 10am Christmas Eve.  While I am sure these sites have received a fair amount of press for this, how many orders are they actually going to make with delivery charges of up to £19.50.  Neither site is advertising their delivery proposition strongly.  Infact on Net a Porter I struggled to find any mention of their Christmas delivery dates</p>
<div id="attachment_598" class="wp-caption aligncenter" style="width: 310px"><img class="size-medium wp-image-598" title="Ebuyer" src="http://www.charlesbarsley.com/wp-content/uploads/2009/12/Ebuyer-300x61.jpg" alt="" width="300" height="61" /><p class="wp-caption-text">eBuyer last delivery dates</p></div>
<p><img src="file:///C:/Users/CHARLE%7E1/AppData/Local/Temp/moz-screenshot.png" alt="" /></p>
<p><a href="http://www.imrg.org/8025741F0065E9B8/%28httpPressReleases%29/5C48BDC4A2942E0280257690004628BC?OpenDocument" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.imrg.org/8025741F0065E9B8/_28httpPressReleases_29/5C48BDC4A2942E0280257690004628BC?OpenDocument&amp;referer=');">IMRG </a>was the first I saw mention eBuyer who are offering customers the opportunity to order up until 11pm 23rd December and have the item delivered anywhere in mainland UK next day (Christmas eve).  They are &#8220;so&#8221; confident that they can fufil this delivery promise that if they don&#8217;t they will get your shipping refunded and get shipping free on your next order.  They advertise this message prominently on their homepage, but I can&#8217;t help feel that if they did fail to meet this delivery customers would not be placated by free delivery!</p>
<p>The Snow Valley &#8220;<a href="http://snowpatrol.snowvalley.com/2009/12/19/uk-online-retailers-deadlines-for-christmas-delivery/" onclick="pageTracker._trackPageview('/outgoing/snowpatrol.snowvalley.com/2009/12/19/uk-online-retailers-deadlines-for-christmas-delivery/?referer=');">The Snow Patrol blog</a>&#8221; have put together a pie chart of delivery dates, from 155 retailers over half have a Christmas delivery deadline of 21st or 22nd December (Monday / Tuesday).  One interesting fact they note is that a lot of retailers are not putting delivery dates on their homepage or clearly through the site.  The delivery message can be used as a strong call to action and help conversion.</p>
<h3>Personalised Greeting Cards</h3>
<p>We all know the annoying Moonpig advert on the TV inviting you to log on and send a friend a personalised greetings card.  Moonpig have been very successful taking a turnover of £20.9 million in the year ending 30th April 2009 and profits of 6.7m (source <a href="http://www.printweek.com/news/936340/Moonpigs-sales-profits-soar/" onclick="pageTracker._trackPageview('/outgoing/www.printweek.com/news/936340/Moonpigs-sales-profits-soar/?referer=');">Printweek</a>).   <a href="http://www.imrg.org/8025741F0065E9B8/%28httpNews%29/F88CA1178D95625C80257690005CA5DE?OpenDocument" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.imrg.org/8025741F0065E9B8/_28httpNews_29/F88CA1178D95625C80257690005CA5DE?OpenDocument&amp;referer=');">IMRG </a>reported this week that <a href="http://www.asda-cards.co.uk/?utm_source=homepage&amp;utm_medium=panel&amp;utm_campaign=valuepanel4" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.asda-cards.co.uk/?utm_source=homepage_amp_utm_medium=panel_amp_utm_campaign=valuepanel4&amp;referer=');">ASDA </a>has taken personalised cards to the logical next step.  ASDA have partnered with Hallmark to offer personalised cards direct on the Asda website -  I think a great idea, buy your greeting card while you do your weekly shop, why go else where?  Currently the personalised cards area has a separate shopping basket to the rest of ASDA, if however in the future they are able to allow greetings cards to work in a common shopping basket this could be a really successful feature, as many customers will be happy to make a impulse purchase.</p>
<h3>Top Lists</h3>
<p>Coming up to the end of the year we&#8217;ll see many top lists on a range of subjects, as my last feature this week I have picked Econsultancy&#8217;s <a title="top 25 blog posts of 2009" href="http://econsultancy.com/blog/4821-econsultancy-s-top-25-blog-posts-of-the-year" target="_blank" onclick="pageTracker._trackPageview('/outgoing/econsultancy.com/blog/4821-econsultancy-s-top-25-blog-posts-of-the-year?referer=');">top 25 blog posts of 2009</a>.  Econsultancy have given details of their top 25 posts of 2009, many are social media related which I thinks reflects the way that they have taken to social media as one of the first (that I saw) to have a twitterfall on their homepage, and now on each post.  Some articles I found interesting are -</p>
<p><a title="How Amazon made $2.7bn with one small tweak " href="http://econsultancy.com/blog/3521-how-amazon-made-2-7bn-with-one-small-tweak" target="_blank" onclick="pageTracker._trackPageview('/outgoing/econsultancy.com/blog/3521-how-amazon-made-2-7bn-with-one-small-tweak?referer=');">How Amazon made $2.7bn with one small tweak </a>- This post looks at the subject of product reviews and how to use them to increase sales.</p>
<p><a title="12 brilliant 404 pages" href="http://econsultancy.com/blog/4557-12-brilliant-404-pages" target="_blank" onclick="pageTracker._trackPageview('/outgoing/econsultancy.com/blog/4557-12-brilliant-404-pages?referer=');">12 brilliant 404 pages</a> &#8211; This made me chuckle, good to see helpful and informative 404 pages, but perhaps worrying that they could be found!</p>
<h3>Until next week</h3>
<p>Have a Merry Christmas!  In the next week there are sure to be stories around when etailers Christmas sales start, the sales potential of the web on Christmas day (post turkey of course!).  If you have enjoyed reading this, please leave a comment with your views or feel free to suggest a story I&#8217;ve missed that you felt I should have included.</p>
<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2009/12/19/this-week-in-etail-we-191209-last-delivery-dates/">This week in etail w/e 19/12/09 &#8211; Last Delivery Dates</a></p>


<p>Related posts:<ol><li><a href='http://www.charlesbarsley.com/2010/02/21/etailwatch-twitter-the-internet-planets-in-store-delivery-and-multichannel-returns/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Twitter, The Internet Planets, In store delivery and MultiChannel Returns'>Etailwatch &#8211; Twitter, The Internet Planets, In store delivery and MultiChannel Returns</a> <small> Public outbursts against companies on Twitter These last few...</small></li>
<li><a href='http://www.charlesbarsley.com/2010/01/08/etailwatch-christmas-sales-ar-in-retail-and-hover-effects/' rel='bookmark' title='Permanent Link: Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects'>Etailwatch &#8211; Christmas Sales, AR in Retail and Hover Effects</a> <small> In this instalment of Etailwatch  Christmas sales stats, Augmented...</small></li>
<li><a href='http://www.charlesbarsley.com/2010/03/07/boo-hoo-a-dot-com-story/' rel='bookmark' title='Permanent Link: Boo Hoo: A Dot Com Story'>Boo Hoo: A Dot Com Story</a> <small> Boo hoo is a gripping, insider&#8217;s account of the...</small></li>
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		<title>David Baldacci – The Whole Truth</title>
		<link>http://www.charlesbarsley.com/2009/12/05/david-baldacci-the-whole-truth/</link>
		<comments>http://www.charlesbarsley.com/2009/12/05/david-baldacci-the-whole-truth/#comments</comments>
		<pubDate>Sat, 05 Dec 2009 08:47:46 +0000</pubDate>
		<dc:creator>Charles Barsley</dc:creator>
				<category><![CDATA[Books]]></category>
		<category><![CDATA[amazon uk]]></category>
		<category><![CDATA[cold war]]></category>
		<category><![CDATA[david baldacci]]></category>
		<category><![CDATA[intelligence agent]]></category>
		<category><![CDATA[international tensions]]></category>
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‘I need a war . . .’
Nicolas Creel, a super-rich arms dealer, decides that the best way to boost his business is to start a new cold war – and he won’t let anything or anyone get in his way.
As international tensions rise and the superpowers line up against each other, the lives of three [...]<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2009/12/05/david-baldacci-the-whole-truth/">David Baldacci &#8211; The Whole Truth</a></p>



Related posts:<ol><li><a href='http://www.charlesbarsley.com/2010/01/06/david-baldacci-%e2%80%93-split-second/' rel='bookmark' title='Permanent Link: David Baldacci – Split Second'>David Baldacci – Split Second</a> <small> After stumbling upon David Baldacci&#8217;s latest novel in Sainsburys...</small></li>
<li><a href='http://www.charlesbarsley.com/2009/11/29/david-baldacci-first-family/' rel='bookmark' title='Permanent Link: David Baldacci &#8211; First Family'>David Baldacci &#8211; First Family</a> <small> First Family is the first book by David Baldacci...</small></li>
<li><a href='http://www.charlesbarsley.com/2009/04/04/the-sum-of-all-fears/' rel='bookmark' title='Permanent Link: The Sum of All Fears'>The Sum of All Fears</a> <small> There&#8217;s a great T shirt at Threadless, printed on...</small></li>
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<p><a href="http://www.amazon.co.uk/gp/product/0330456520?ie=UTF8&amp;tag=thebarbri-21&amp;linkCode=as2&amp;camp=1634&amp;creative=19450&amp;creativeASIN=0330456520" onclick="pageTracker._trackPageview('/outgoing/www.amazon.co.uk/gp/product/0330456520?ie=UTF8_amp_tag=thebarbri-21_amp_linkCode=as2_amp_camp=1634_amp_creative=19450_amp_creativeASIN=0330456520&amp;referer=');"><img class="aligncenter" title="The Whole Truth" src="http://ecx.images-amazon.com/images/I/41-TdzIDirL._SS500_.jpg" alt="" width="500" height="500" /></a><em>‘I need a war . . .’</em></p>
<p><em>Nicolas Creel, a super-rich arms dealer, decides that the best way to boost his business is to start a new cold war – and he won’t let anything or anyone get in his way.</em></p>
<p><em>As international tensions rise and the superpowers line up against each other, the lives of three very different people will never be the same again. As intelligence agent Shaw, academic Anna Fischer and ambitious journalist Katie James are all drawn into Creel’s games, can anything stop the world from spiralling out of control?</em></p>
<p><em>This terrifying global thriller delivers all the twists and turns, emotional drama, unforgettable characters and can’t-put-it-down pacing that Baldacci fans expect – and still goes beyond anything he’s written before.</em></p>
<p style="text-align: center;"><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="344" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/Z48rUVUXdy0&amp;hl=en_GB&amp;fs=1&amp;rel=0&amp;hd=1" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="425" height="344" src="http://www.youtube.com/v/Z48rUVUXdy0&amp;hl=en_GB&amp;fs=1&amp;rel=0&amp;hd=1" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p>Soon after reading my first David Baldacci I have read a second and I wasn&#8217;t disappointed!  Whereas First Family was part of a series of books containing the same characters, The Whole Truth is a stand alone book featuring Nicholas Creel an arms dealer who wants to take the world back to the cold war.  The hero of the story is Shaw an intelligence agent working for a shady worldwide group who are able to do what governments can&#8217;t!</p>
<p>One great thing I found reading this book was that as the reader you knew everything that was happening from both sides of the story, rather than the &#8220;bad guy&#8221; being revealed at the end following him through the book made the story more gripping and explained the world of Perception Management.  A great read!</p>
<p><a href="http://www.amazon.co.uk/gp/product/0330456520?ie=UTF8&amp;tag=thebarbri-21&amp;linkCode=as2&amp;camp=1634&amp;creative=19450&amp;creativeASIN=0330456520" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.amazon.co.uk/gp/product/0330456520?ie=UTF8_amp_tag=thebarbri-21_amp_linkCode=as2_amp_camp=1634_amp_creative=19450_amp_creativeASIN=0330456520&amp;referer=');">Click here to buy The Whole Truth from Amazon UK</a></p>
<p><em><br />
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<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2009/12/05/david-baldacci-the-whole-truth/">David Baldacci &#8211; The Whole Truth</a></p>


<p>Related posts:<ol><li><a href='http://www.charlesbarsley.com/2010/01/06/david-baldacci-%e2%80%93-split-second/' rel='bookmark' title='Permanent Link: David Baldacci – Split Second'>David Baldacci – Split Second</a> <small> After stumbling upon David Baldacci&#8217;s latest novel in Sainsburys...</small></li>
<li><a href='http://www.charlesbarsley.com/2009/11/29/david-baldacci-first-family/' rel='bookmark' title='Permanent Link: David Baldacci &#8211; First Family'>David Baldacci &#8211; First Family</a> <small> First Family is the first book by David Baldacci...</small></li>
<li><a href='http://www.charlesbarsley.com/2009/04/04/the-sum-of-all-fears/' rel='bookmark' title='Permanent Link: The Sum of All Fears'>The Sum of All Fears</a> <small> There&#8217;s a great T shirt at Threadless, printed on...</small></li>
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		<title>John Grisham – The Associate</title>
		<link>http://www.charlesbarsley.com/2009/12/05/john-grisham-the-associate/</link>
		<comments>http://www.charlesbarsley.com/2009/12/05/john-grisham-the-associate/#comments</comments>
		<pubDate>Sat, 05 Dec 2009 08:28:56 +0000</pubDate>
		<dc:creator>Charles Barsley</dc:creator>
				<category><![CDATA[Books]]></category>
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		<category><![CDATA[John Grisham]]></category>
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		<category><![CDATA[young lawyer]]></category>

		<guid isPermaLink="false">http://www.charlesbarsley.com/?p=586</guid>
		<description><![CDATA[
			
				
			
		
I picked up The Associate in my local Supermarket&#8230;.
It&#8217;s a deadly game of blackmail. And they&#8217;re making him play. Kyle McAvoy is one of the outstanding legal students of his generation: he&#8217;s good looking, has a brilliant mind and a glittering future ahead of him. But he has a secret from his past, a secret [...]<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2009/12/05/john-grisham-the-associate/">John Grisham &#8211; The Associate</a></p>



Related posts:<ol><li><a href='http://www.charlesbarsley.com/2010/01/06/david-baldacci-%e2%80%93-split-second/' rel='bookmark' title='Permanent Link: David Baldacci – Split Second'>David Baldacci – Split Second</a> <small> After stumbling upon David Baldacci&#8217;s latest novel in Sainsburys...</small></li>
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<p><a href="http://www.amazon.co.uk/gp/product/0099502232?ie=UTF8&amp;tag=thebarbri-21&amp;linkCode=as2&amp;camp=1634&amp;creative=19450&amp;creativeASIN=0099502232" onclick="pageTracker._trackPageview('/outgoing/www.amazon.co.uk/gp/product/0099502232?ie=UTF8_amp_tag=thebarbri-21_amp_linkCode=as2_amp_camp=1634_amp_creative=19450_amp_creativeASIN=0099502232&amp;referer=');"><img class="aligncenter" title="The Associate" src="http://img1.fantasticfiction.co.uk/images/n56/n284879.jpg" alt="" width="316" height="480" /></a>I picked up The Associate in my local Supermarket&#8230;.</p>
<p><em><span id="ctl00_ctl00_cph_content_twoColumnCustomDIV_productDescription" style="font-size: 95%;">It&#8217;s a deadly game of blackmail. And they&#8217;re making him play. Kyle McAvoy is one of the outstanding legal students of his generation: he&#8217;s good looking, has a brilliant mind and a glittering future ahead of him. But he has a secret from his past, a secret that threatens to destroy his fledgling career and, possibly, his entire life. One night that secret catches up with him in the form of some bad men in a dark alley &#8211; they have a deeply compromising video of the incident that haunts him. The men make it clear to Kyle that he no longer owns his own future &#8211; that he must do as they tell him, or the video will be made public knowledge, with all the unpleasant consequences. What price do they demand for Kyle&#8217;s secret? Strangely, it is for Kyle to do exactly what any ambitious young lawyer would want to do: take a job in New York as an associate at the largest law firm in the world , a job that is incredibly well paid and, with mammoth hours and outrageous billing, could lead to partnership and a fortune. But Kyle won&#8217;t be working for the company, but against it &#8211; passing on the secrets of the company&#8217;s biggest trial to date, a dispute between two defense contractors worth billions of dollars to the victor. Now Kyle is caught between the criminal forces manipulating him and the FBI, who would love to unmask the conspiracy. Will his intellect, cunning and bravery be enough to extricate him from an impossible dilemma? Full of twists and turns and reminiscent of &#8220;The Firm&#8221;, &#8220;The Associate&#8221; is vintage John Grisham.</span></em></p>
<p>I have read the majority of John Grisham&#8217;s books and enjoyed them, The Associate is no exception.  The book starts as Kyle is in the last days of law school, and he becomes forced into a career in a New York law firm as an agent for forces unknown.  My only complaint is the ending, while good after such a build up it is all over too quick.</p>
<p style="text-align: left;">And now a cheesy YouTube Trailer</p>
<p style="text-align: center;"><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="560" height="340" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/ClngI53yM0c&amp;hl=en_GB&amp;fs=1&amp;rel=0&amp;hd=1" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="560" height="340" src="http://www.youtube.com/v/ClngI53yM0c&amp;hl=en_GB&amp;fs=1&amp;rel=0&amp;hd=1" allowscriptaccess="always" allowfullscreen="true"></embed></object><br />
<a href="http://www.amazon.co.uk/gp/product/0099502232?ie=UTF8&amp;tag=thebarbri-21&amp;linkCode=as2&amp;camp=1634&amp;creative=19450&amp;creativeASIN=0099502232" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.amazon.co.uk/gp/product/0099502232?ie=UTF8_amp_tag=thebarbri-21_amp_linkCode=as2_amp_camp=1634_amp_creative=19450_amp_creativeASIN=0099502232&amp;referer=');"></a></p>
<p style="text-align: left;"><a href="http://www.amazon.co.uk/gp/product/0099502232?ie=UTF8&amp;tag=thebarbri-21&amp;linkCode=as2&amp;camp=1634&amp;creative=19450&amp;creativeASIN=0099502232" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.amazon.co.uk/gp/product/0099502232?ie=UTF8_amp_tag=thebarbri-21_amp_linkCode=as2_amp_camp=1634_amp_creative=19450_amp_creativeASIN=0099502232&amp;referer=');">Buy The Associate at Amazon UK</a></p>
<p>Post from: <a href="http://www.charlesbarsley.com">The Barsley Brief</a><br/><br/><a href="http://www.charlesbarsley.com/2009/12/05/john-grisham-the-associate/">John Grisham &#8211; The Associate</a></p>


<p>Related posts:<ol><li><a href='http://www.charlesbarsley.com/2010/01/06/david-baldacci-%e2%80%93-split-second/' rel='bookmark' title='Permanent Link: David Baldacci – Split Second'>David Baldacci – Split Second</a> <small> After stumbling upon David Baldacci&#8217;s latest novel in Sainsburys...</small></li>
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