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	<title>The Cheeky Marketeer</title>
	
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		<title>Extreme Commuting and the Employee Experience</title>
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		<comments>http://ingrid-catlin.com/career/2010/07/08/extreme-commuting-and-the-employee-experience/#comments</comments>
		<pubDate>Thu, 08 Jul 2010 14:59:59 +0000</pubDate>
		<dc:creator>Ingrid</dc:creator>
				<category><![CDATA[Job Hunt]]></category>
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		<category><![CDATA[Salary and Compensation]]></category>
		<category><![CDATA[Studies and Reports]]></category>
		<category><![CDATA[commuting]]></category>
		<category><![CDATA[extreme commutes]]></category>
		<category><![CDATA[jobs]]></category>

		<guid isPermaLink="false">http://ingrid-catlin.com/career/?p=242</guid>
		<description><![CDATA[Having been unemployed now for about a month, I&#8217;ve not been doing much of anything lately except submitting resumes and trying to improve my brand image.
Thankfully I&#8217;m part of the minority of unemployed who are actually getting phone and face-to-face interviews as a result of my efforts, but as yet I have not found a [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://blogtherockies.com/files/2009/06/angry-driver.jpg"><img class="alignleft size-full wp-image-245" style="padding-right: 8px; padding-bottom: 8px;" title="angry-driver" src="http://ingrid-catlin.com/career/wp-content/uploads/2010/07/angry-driver.jpg" alt="Angry Driver" width="150" height="164" align="left" /></a>Having been unemployed now for about a month, I&#8217;ve not been doing much of anything lately except submitting resumes and trying to improve my brand image.</p>
<p>Thankfully I&#8217;m part of the minority of unemployed who are actually getting phone and face-to-face interviews as a result of my efforts, but as yet I have not found a job that will truly satisfy me, though it&#8217;s certainly helping me to keep positive!</p>
<p>One job for which I recently interviewed would have required me to travel upwards of 60, even 70% of the time. To me, this is not conducive to a pleasurable working experience. I know many people are lovers of business travel, and I&#8217;ll of course do it to some extent &#8211; after all, I did love going to trade shows and such when I was with my former companies - but being away from home that often really doesn&#8217;t make for a great work-life balance, wouldn&#8217;t you think?</p>
<p>Similarly, I have received calls from companies that are over sixty miles from my house. I was, at my last job, what the U.S. Census Bureau calls an &#8220;extreme commuter.&#8221; By definition, that includes the 3% of Americans that drive more than ninety minutes each way to get to work. My commute was 152 miles round-trip, a three-hour journey that usually ended up being upwards of four to four-and-a-half hours each day due to construction, summer traffic, or accidents. It was, in all honesty, <em>brutal</em>. Do I think it affected the way I worked? Absolutely. I would have to get up exceptionally early to even make it to work on time, and by the time I got home at night, I had little to no time to focus on everyday things that needed to be done, such as household chores, much less any of my hobbies or personal activities.</p>
<p>And for those of you who wish to stress the concept of using public transport: don&#8217;t get me wrong, I would absolutely have done that. Except the job in question was in an area of New Jersey that would have required a train, then a bus, then a walk, which would have added an additional hour to my trip, so that was out of the question.</p>
<p>Let&#8217;s face it: according to <a href="http://www.businessweek.com/magazine/content/05_08/b3921127.htm" target="_blank">Alois Stutzer</a> of the Institute for Empirical Research in Economics at the University of Zurich, &#8220;Commuting is a stress that doesn&#8217;t pay off.&#8221; Let&#8217;s look at the drawbacks to a long commute:</p>
<ul>
<li>One must earn considerably more money to make up for the wear and tear on one&#8217;s car, not to mention the constantly escalating gas prices.</li>
<li>The human body is <a href="http://www.businessweek.com/magazine/content/05_08/b3921127.htm" target="_blank">susceptible to aches, pains, and trauma</a> from sitting in the same position for a long period of time, including high blood pressure &#8230; and of course contributes to weight gain.</li>
<li>Traveling for so long is tiring, and the commuting experience is rarely pleasurable for anyone, so employees arrive at work tired and/or irritable. Employee morale suffers, and when that is affected, so is productivity.</li>
</ul>
<p>Was telecommuting an option? It was at first, for at least a day a week, but my contract was altered two weeks in to the job. The benefits of telecommuting are numerous to both employees and employers, but I will focus on that in a future post.</p>
<p>What are the other downfalls to a long commute? Are there any benefits? At what point would <em>you</em> say a commute is too long?</p>


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		<title>Social Media and the Job Search</title>
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		<comments>http://ingrid-catlin.com/career/2010/06/15/social-media-and-the-job-search/#comments</comments>
		<pubDate>Tue, 15 Jun 2010 19:11:35 +0000</pubDate>
		<dc:creator>Ingrid</dc:creator>
				<category><![CDATA[Social Media]]></category>
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		<category><![CDATA[career search]]></category>
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		<category><![CDATA[job hunting tips]]></category>
		<category><![CDATA[job search]]></category>
		<category><![CDATA[online marketing jobs]]></category>
		<category><![CDATA[resumes]]></category>
		<category><![CDATA[unemployed]]></category>

		<guid isPermaLink="false">http://ingrid-catlin.com/career/?p=238</guid>
		<description><![CDATA[I recently joined the ranks of the unemployed, and have been forging ahead with my search for the next exciting opportunity. Let&#8217;s face it: I hate being unemployed. Unlike a lot of people I know, who have recently recommended that I live off the state for awhile and spend a summer off, I actually enjoy having [...]]]></description>
			<content:encoded><![CDATA[<p>I recently joined the ranks of the unemployed, and have been forging ahead with my search for the next exciting opportunity. Let&#8217;s face it: I hate being unemployed. Unlike a lot of people I know, who have recently recommended that I live off the state for awhile and spend a summer off, I actually <em>enjoy</em> having a job, and miss having something to do every day.</p>
<p>Back in 2005 and early 2006, when I was last doing a full-time job search, my primary venues for advertising myself were the standards: <a href="http://www.monster.com" target="_blank">Monster.com</a> and <a href="http://hotjobs.yahoo.com" target="_blank">Yahoo! HotJobs</a>. Am I utilizing these tools again? Absolutely. But so much has changed in the last five years that I have started using other methods of reaching potential employers. From that, I have learned a few valuable lessons to employ when conducting one&#8217;s online job search.</p>
<p><strong>Google yourself.</strong> The Internet never forgets. I did a recent search on my name and ended up with 3,670 results. I&#8217;m actually astonished. On the upside, my top four hits were the places I would most prefer employers to visit:</p>
<ul>
<li><a href="http://www.ingrid-catlin.com/" target="_self">My website</a></li>
<li><a href="http://www.ingrid-catlin.com/career/" target="_self">This blog</a></li>
<li><a href="http://www.linkedin.com/in/ingridcatlin" target="_self">My LinkedIn profile</a></li>
<li><a href="http://www.twitter.com/blueingy" target="_self">My Twitter account</a></li>
<li><a href="http://www.facebook.com/ingrid.o.catlin" target="_self">My Facebook profile</a></li>
</ul>
<p>Many of the other links were mentions of the blog on other sites, comments that I&#8217;ve posted elsewhere, and things related to some of my past jobs. It&#8217;s always a good idea to check and see what kind of things are listed in Google under your own name, because you never really know what you&#8217;re going to find.</p>
<p><strong>Make sure your LinkedIn profile is complete.</strong> A lot of recruiters look to find discrepancies between your resume and the information that you put on your LinkedIn profile. Make sure the information &#8211; including dates, title, responsibilities, and so forth &#8211; match up. Also, it&#8217;s always a good thing to have recommendations. I was lucky enough to be recommended by five people so far, three of whom were my managers. Recruiters are more impressed to see recommendations from managers than from co-workers, so if you don&#8217;t yet have any, request them! You never know who might come up to bat for you.</p>
<p>For additional information, Jessica Simko over at Brand-Yourself has an excellent post entitled &#8220;Build A Social Media Resume – How You Use LinkedIn Can Impact Your Job Search.&#8221; <a href="http://blog.brand-yourself.com/social-media/build-a-social-media-resume-how-you-use-linkedin-can-impact-your-job-search/" target="_self">Read the full article</a>.</p>
<p><strong>Apply to companies directly.</strong> I had a long discussion with a recruiter last week who informed me that, because Monster.com and sites like that make it very easy for people to apply to jobs, HR departments tend to be overwhelmed with resumes from potentially under-qualified people. That is not to say that these job sites don&#8217;t work &#8211; I actually had an interview today with one to whom I&#8217;d applied on Monster &#8211; but by going directly through a company, you have more of a chance of your resume getting to the hiring managers, rather than being discarded early on by an HR assistant.</p>
<p><strong>Be creative! </strong>Last month, I read a fascinating article about a young copywriter who managed to land himself a job using <a href="http://adwords.google.com" target="_blank">Google AdWords</a>. Essentially, he purchased ads using the names of certain creative directors at companies for which he wanted to work as the keywords. He ultimately received calls from most of them and landed two job offers while spending <a href="http://www.cnn.com/2010/TECH/05/14/google.job/index.html" target="_blank">approximately six dollars</a> in total. A number of people have also had success hunting for jobs via Twitter, whether it was by hearing about a job from one of their connections or using a tool like <a href="http://www.twitjobsearch.com/" target="_blank">TwitJobSearch</a>. Simply by tweeting about my job search, I&#8217;ve gotten about six leads for jobs in the NYC tri-state area so far.</p>
<p>The job hunt is tough, especially with the current economic climate, but I&#8217;m keeping positive and chugging right along. The interviews keep getting set up, and I am confident that I will land an exciting, stimulating job soon. Fingers crossed, and best of luck to all of you who are out there with me!</p>


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		<title>Loss Prevention and the Use of Social Media</title>
		<link>http://feedproxy.google.com/~r/TheCheekyMarketeer/~3/ZGOrNrA5jAo/</link>
		<comments>http://ingrid-catlin.com/career/2010/05/07/loss-prevention-and-the-use-of-social-media/#comments</comments>
		<pubDate>Fri, 07 May 2010 15:48:30 +0000</pubDate>
		<dc:creator>Ingrid</dc:creator>
				<category><![CDATA[Business Management]]></category>
		<category><![CDATA[Conferences]]></category>
		<category><![CDATA[Loss Prevention]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[cynthia hetherington]]></category>
		<category><![CDATA[lp]]></category>
		<category><![CDATA[lp and social media]]></category>
		<category><![CDATA[rila]]></category>
		<category><![CDATA[rila loss prevention conference]]></category>
		<category><![CDATA[ruth kinzey]]></category>

		<guid isPermaLink="false">http://ingrid-catlin.com/career/?p=228</guid>
		<description><![CDATA[Two days ago, I returned from the RILA Loss Prevention, Auditing, and Safety Conference in Dallas. As far as trade shows go, this one was a completely new format for me; at my previous company, which develops a database, we would attend and exhibit at shows such as (the now-defunct) LinuxWorld or JavaOne, wherein the [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.rila.org"><img class="alignleft" style="padding-right: 8px; padding-bottom: 8px;" title="RILA" src="http://www.ingrid-catlin.com/images/blog/rilaLogo.gif" alt="RILA Loss Prevention" width="176" height="72" align="left" /></a>Two days ago, I returned from the RILA <a href="http://www.rila.org/events/conferences/losspreventionauditsafety/Pages/default.aspx" target="_blank">Loss Prevention, Auditing, and Safety Conference</a> in Dallas. As far as trade shows go, this one was a completely new format for me; at my previous company, which develops a database, we would attend and exhibit at shows such as (the now-defunct) LinuxWorld or <a href="http://www.oracle.com/us/javaonedevelop/062264.html" target="_blank">JavaOne</a>, wherein the exhibit halls were open the entire day and thus our booth had to be staffed accordingly. At the RILA show, however, the exhibit hall was only open about two hours per day, which left a lot of open time slots for us.</p>
<p>In an effort to continue my education of the industry for which I now work, I decided to use this time by attending a number of sessions that were being held throughout the days there. One of them, entitled &#8220;The Good, The Bad, and The Ugly: Social Media and LP,&#8221; appealed to me, of course, because of my passion for social media in general. I would guess that approximately 750 to 800 people attended this session, most of these being loss prevention managers in their 30s and 40s.</p>
<p>The presentation was delivered by Cynthia Hetherington of <a href="http://www.hetheringtongroup.com/" target="_blank">The Hetherington Group</a> and Ruth Kinzey of <a href="http://www.kinzeycompany.com/" target="_self">The Kinzey Company</a>, a personable and riveting duo. The pair discussed some of the advantages and disadvantages of social media to loss prevention managers and executives.  According to them, LP professionals can leverage social media in a number of ways:</p>
<ul>
<li>loss prevention</li>
<li>asset recovery</li>
<li>due dilligence</li>
<li>investigations</li>
<li>brand and executive protection</li>
</ul>
<p>I was fascinated to find, through an audience poll, that while 86% of the attendees have at least one of the big three (Facebook, Twitter, and LinkedIn), just 10.8% are using all three. I guess social media is still not used to its full potential in this sector as yet; in fact, as I was leaving the banquet hall, I overheard a 30-something gentlemen ask his college, &#8220;What&#8217;s LinkedIn?&#8221;</p>
<p>Probably the meatiest part of the presentation occurred when it was revealed that 74% of employees believe it&#8217;s very easy to damage a company&#8217;s reputation on social media, while only 49% of executives believe that. Quite the disparity, no? It&#8217;s like Warren Buffett once said:</p>
<blockquote><p>&#8220;It takes twenty years to build a reputation, and five minutes to ruin it.&#8221;</p></blockquote>
<p>And that led to the big question: for those of us who use social media outlets on a daily basis, do we excuse the ethical consequences of what we post via social media? And do we, when posting personal information, opinions, and commentary, simply push our employers to the backs of our minds? &#8220;Oh, I may have said that I dislike ABC product, but that has nothing to do with my company.&#8221;</p>
<p>Let&#8217;s be honest: your employees have the potential to make or break your company&#8217;s brand and reputation. Does your company have a social media policy to try and control this? If you don&#8217;t, but are interested in setting one up, Healthcare IT News has a <a href="http://www.healthcareitnews.com/news/eight-steps-creating-your-social-media-policy" target="_blank">number of tips and rules</a> for creating one.</p>


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		<title>Cheeky Marketing: The Comeback</title>
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		<comments>http://ingrid-catlin.com/career/2009/11/16/cheeky-marketing-the-comeback/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 18:43:57 +0000</pubDate>
		<dc:creator>Ingrid</dc:creator>
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		<guid isPermaLink="false">http://ingrid-catlin.com/career/?p=214</guid>
		<description><![CDATA[
Given that in four days I will have officially been at my current job for three years &#8211; god, has it really been that long? &#8211; I feel it&#8217;s only appropriate to start ramping up this blog again after almost a year of neglect.
And let me tell you, a lot has happened in this past [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" style="border: 0pt none; margin: 5px 5px 0px 0px;" src="http://www.ingrid-catlin.com/images/blog/barcode.jpg" border="0" alt="Ingrid-Catlin.com Barcode" width="200" height="106" align="left" /></p>
<p>Given that in four days I will have officially been at my current job for three years &#8211; god, has it really been that long? &#8211; I feel it&#8217;s only appropriate to start ramping up this blog again after almost a year of neglect.</p>
<p>And let me tell you, <em>a lot</em> has happened in this past year.  For starters, my company is almost entirely under new management.  Most important to me was the induction of a new VP of marketing back in, oh, May of this year, and from that, the creation of a proper marketing &#8220;team,&#8221; the likes of which I hadn&#8217;t seen in quite some time.  With others handling the stuff that used to take up much of my time &#8211; organizing trade shows, for example &#8211; I was free to nestle into my role as the company&#8217;s Online Marketing Manager.</p>
<p>Some of you might recall a few of the posts I wrote last fall (<a href="http://ingrid-catlin.com/career/2008/10/06/why-is-your-business-ignoring-social-media/" target="_self">1</a> | <a href="http://ingrid-catlin.com/career/2008/11/25/your-boss-fears-social-media-now-what/" target="_self">2</a> | <a href="http://ingrid-catlin.com/career/2008/08/11/building-the-social-media-marketing-foundation/" target="_self">3</a>) that dealt with the ever-present problem of companies not taking advantage of all that social media has to offer.  Quite frankly, while back then I was definitely pushing for the creation of a social media plan, I found myself falling into the same scenario to which Paul Chaney alludes in his post yesterday, entitled &#8220;<a href="http://myventurepad.com/MVP/83019" target="_blank">Social Media in Organizations: What Happens When You&#8217;re the Only One Talking?</a>&#8220;  That is to say, my social media efforts did more to boost my own personal brand than my company&#8217;s.</p>
<p>Buuut &#8230; things have changed now.  Our VP of marketing is very, very open to the use of social media as a marketing tool, and I presented him with a plan for the next six months that includes, among other venues, current statistics, strategy going forward, and metrics for our company website and blog (yes, we finally have a blog after months of me yipping about it!), <a href="http://www.twitter.com" target="_self">Twitter</a>, <a href="http://www.linkedin.com" target="_self">LinkedIn</a>, <a href="http://www.facebook.com" target="_self">Facebook</a>, <a href="http://www.youtube.com" target="_self">YouTube</a>, and so forth.</p>
<p>Look for a string of posts to appear in the next few weeks regarding social media marketing best practices.  I&#8217;m looking forward to getting this show back on the road!</p>


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		<title>Thoughts of an Average American</title>
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		<comments>http://ingrid-catlin.com/career/2008/12/20/thoughts-of-an-average-american/#comments</comments>
		<pubDate>Sun, 21 Dec 2008 01:45:50 +0000</pubDate>
		<dc:creator>Ingrid</dc:creator>
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		<guid isPermaLink="false">http://ingrid-catlin.com/career/?p=207</guid>
		<description><![CDATA[I cannot for the life of me remember where I found this, so props to whomever you are!  I thought this would be a lighthearted weekend post for you all to enjoy, hopefully as much as I have.
Thoughts of an Average American &#8230; as Imagined by a Marketing Executive
&#8220;I prefer the product with the attractive [...]]]></description>
			<content:encoded><![CDATA[<p>I cannot for the life of me remember where I found this, so props to whomever you are!  I thought this would be a lighthearted weekend post for you all to enjoy, hopefully as much as I have.</p>
<blockquote><p><strong>Thoughts of an Average American &#8230; as Imagined by a Marketing Executive</strong></p>
<p><span style="font-size: x-small;">&#8220;I prefer the product with the attractive salespeople.&#8221;</span></p>
<p><span style="font-size: x-small;">&#8220;I was heretofore unaware of the maximum safe duration for a chemically induced erection.&#8221;</span></p>
<p><span style="font-size: x-small;">&#8220;That recognizable athlete scores all those points because of his brand-name sports beverage, right?&#8221;</span></p>
<p><span style="font-size: x-small;">&#8220;This song reminds me of my youth. Therefore, I will buy.&#8221; </span></p>
<p><span style="font-size: x-small;">&#8220;I can only afford $74.99 on a new pair of old looking blue jeans; $75 is just too much.&#8221;</span></p>
<p><span style="font-size: x-small;">&#8220;I would have gone to an amateur poetry reading rather than the monster truck rally had the gentleman on the radio commercial not been yelling.&#8221;</span></p>
<p><span style="font-size: x-small;">&#8220;Wow. I had no idea smoking was so bad for you.&#8221;</span></p>
<p><span style="font-size: x-small;">&#8220;If I buy this face cream, I will be as beautiful as the actress endorsing it.&#8221; </span></p>
<p><span style="font-size: x-small;">&#8220;After hearing rap music on their commercial, I can now trust this giant white-owned corporation to fulfill all my consumer needs. It no longer bothers me that the CEO eliminated all employee benefits to build his own country club.&#8221;</span></p>
<p><span style="font-size: x-small;">&#8220;There is very likely buried treasure somewhere in the backyard of my suburban Chicago home. If only there were a way of detecting the presence of metal underground.&#8221;</span></p>
<p><span style="font-size: x-small;">&#8220;Yes, I have been injured recently. And, no, I hadn&#8217;t considered litigation until this trustworthy family man suggested it.&#8221;</span></p>
<p><span style="font-size: x-small;">&#8220;I can&#8217;t believe I voted for a politician so soft on crime. I will not make the same mistake this election. I am also far more likely to vote for the smiling candidate in the color photograph.&#8221;</span></p>
<p><span style="font-size: x-small;">&#8220;This electronics super store has so many things I need at such great prices that I might just kill myself.&#8221;</span></p>
<p><span style="font-size: x-small;">&#8220;With that many explosions, how could the movie not be good?&#8221;</span></p>
<p><span style="font-size: x-small;">&#8220;I will enjoy your inexpensive, highly potent alcohol responsibly.&#8221; </span></p>
<p><span style="font-size: x-small;">&#8220;This celebrity who appears to be in good physical shape must be an expert on health and nutrition.&#8221;</span></p>
<p><span style="font-size: x-small;">&#8220;When passing a car dealership with a catchy jingle, I will remember that they have fair prices and know that I am a busy man. When I finally have some free time, I will buy the first safe, reliable, and easily financed automobile I see.&#8221;</span></p></blockquote>


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		<title>Top 4 Methods of Using Twitter for Business</title>
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		<comments>http://ingrid-catlin.com/career/2008/12/16/top-five-methods-of-using-twitter-for-business/#comments</comments>
		<pubDate>Tue, 16 Dec 2008 23:36:33 +0000</pubDate>
		<dc:creator>Ingrid</dc:creator>
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		<description><![CDATA[From the early days of the &#8216;Net and its accompanying social media outlets, people have had an avid interest in status messages.  Let&#8217;s face it: people are nosy and want to know what others are doing.  This in turn led to the influx of blogging, which was a means of answering the &#8220;what are you [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright" src="http://www.ingrid-catlin.com/images/blog/twitter_bird.jpg" border="0" alt="" width="211" height="212" align="right" />From the early days of the &#8216;Net and its accompanying social media outlets, people have had an avid interest in status messages.  Let&#8217;s face it: people are nosy and want to know what others are doing.  This in turn led to the influx of blogging, which was a means of answering the &#8220;what are you doing&#8221; question in a much more wordy format.  In this day and age, time is much more of a luxury for most people, and <a href="http://www.twitter.com" target="_self">Twitter</a> has taken its position as the mid-way point between, say, a <a href="http://www.facebook.com" target="_self">Facebook</a> status message and a <a href="http://www.livejournal.com" target="_self">LiveJournal</a> post about a wedding one just attended.</p>
<p>For those of you who are still unaware of what Twitter actually is, think of it as a micro-blogging tool by which you can write whatever you want, to be seen by your &#8220;followers,&#8221; in 140 characters or less.  For many people, this is merely a prettier way of saying, &#8220;Oh, man, I ate the most wicked meatball sub today at ABC Diner in Philly,&#8221; but for others, it has become one of the foremost networking and information-sharing outlets available today.</p>
<p>Because of the latter, companies are beginning to jump on the Twitter bandwagon as a means of marketing their products or services.  Each of these companies takes its own tailor-made approach to its Twitter efforts, which tends to utilize a mixture of four specific methods.</p>
<p><strong>Broadcast company news and events.</strong></p>
<p>This is the most &#8220;marketing-esque&#8221; of all the methods mentioned, plus the most transparent, so I&#8217;m mentioning it first.  You&#8217;ve seen the type: @mycompanyname posts one or two tweets per day with a press release headline, an upcoming seminar the company is hosting, a new service offering, etc.  For people already emotionally invested in your brand, this is reason enough to follow your company on Twitter.  For others, there is little incentive to follow if this is all that you do with your account.</p>
<p><strong>Provide customer service/support.</strong></p>
<p>By utilizing <a href="http://search.twitter.com" target="_self">search.twitter.com</a>, Twitter&#8217;s internal search engine, as well as sites like <a href="http://www.twilert.com" target="_self">Twilert</a>, which sends you daily digests of tweets written that day with your chosen keywords, companies can track everything being said about their products or services on Twitter.  Because of this, a number of companies have jumped into Twitter as a customer service outlet.  <a href="http://twitter.com/jetblue" target="_self">JetBlue</a> and <a href="http://twitter.com/comcastcares" target="_self">Comcast</a> are great examples of how to do this appropriately.  Both Twitter accounts offer quick responses to customer inquiries without being too marketing-esque, and, as a result, have each acquired 6000-plus followers.  An randomly-chosen tweet from JetBlue is below, and I think it&#8217;s a great example of how to quickly and effortlessly appease one&#8217;s customers.</p>
<blockquote><p><span class="entry-content"><strong>JetBlue</strong> @<a href="http://twitter.com/cyclelicious">cyclelicious</a> @<a href="http://twitter.com/Hops11">Hops11</a> The cost for checking a bike is $50 domestic and $80 international, and must be in a proper case: <a rel="nofollow" href="http://is.gd/bdne" target="_blank">http://is.gd/bdne</a></span></p></blockquote>
<p><strong>Promote new offers/discounts/sales.</strong></p>
<p>Some companies rely heavily on tweets that advertise upcoming sales, online-only discounts, and new products.  The primary mission here is to earn money more rapidly than one would if he or she ignored this particular methods.  Dell has a number of Twitter accounts, including <a href="http://twitter.com/delloutlet" target="_self">@DellOutlet</a>, <a href="http://www.twitter.com/DellHomeOffers" target="_self">@DellHomeOffers</a>, and <a href="http://www.twitter.com/DellSmBizOffers" target="_self">@DellSmBizOffers</a> that <em>only</em> include tweets about sales and offers, which is perfect for those potential customers who want to find good deals on new products.</p>
<p><strong>Build a community around your brand.<br />
</strong></p>
<p>One of the premier reasons for using social media in your marketing activities is to build a community around your company&#8217;s products and/or services.  In one of my previous posts, I emphasized some of the top things a company must consider while setting up its social media marketing efforts, a few of which are:</p>
<ul>
<li>It&#8217;s called &#8220;social&#8221; media for a reason.  Have a conversation.</li>
<li>Remember what your parents told you about the importance of sharing.</li>
<li>Scratch their backs, and they&#8217;ll scratch yours.</li>
<li>Honesty is the best policy, and, no, they don&#8217;t all like you.</li>
<li>Provide valuable, useful content that is going to attract a targeted market.</li>
</ul>
<p>I elaborate more on each of those points and the others in <a href="http://ingrid-catlin.com/career/2008/08/11/building-the-social-media-marketing-foundation/" target="_self">Building the Social Media Marketing Foundation</a>, but it&#8217;s important to note that they do apply in the case of Twitter as well.  Building a thriving, vocal community is the holy grail of social media marketing, and it&#8217;s probably the hardest goal to achieve.  Ensure your tweets are a healthy mixture of the aforementioned three points, with many, many conversations with your Twitter followers thrown in.  Remember: it&#8217;s not all about your company.  Be objective sometimes; mention a blog post that applies to your industry as a whole and perhaps doesn&#8217;t even mention you but which applies to your target audience, for example.  Answer questions asked by people who don&#8217;t follow you, and don&#8217;t insist that they follow you once you&#8217;ve given them that information.  Once you&#8217;ve mastered the art of projecting an image of honesty, caring, and usefulness with your tweets, your followers will come, and your company will be well on its way to a successful marketing effort with Twitter.</p>
<hr /><strong>Related Articles</strong></p>
<ul>
<li><a href="http://www.searchenginejournal.com/16-examples-of-huge-brands-using-twitter-for-business/7792/" target="_self">16 Examples of Huge Brands Using Twitter for Business</a></li>
<li><a href="http://ingrid-catlin.com/career/2008/08/11/building-the-social-media-marketing-foundation/" target="_self">Building the Social Media Marketing Foundation</a></li>
<li><a href="http://www.voiceoftech.com/swhitley/?p=611" target="_self">List of 10 People to Unfollow on Twitter</a></li>
</ul>


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		<title>Your Boss Fears Social Media – Now What?</title>
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		<comments>http://ingrid-catlin.com/career/2008/11/25/your-boss-fears-social-media-now-what/#comments</comments>
		<pubDate>Tue, 25 Nov 2008 23:14:00 +0000</pubDate>
		<dc:creator>Ingrid</dc:creator>
				<category><![CDATA[Office Politics]]></category>
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		<guid isPermaLink="false">http://ingrid-catlin.com/career/?p=193</guid>
		<description><![CDATA[
I&#8217;m sure I&#8217;m not alone when I say that many of the executives I&#8217;ve met just don&#8217;t get the whole social media thing.  Their concerns range from fear of the unknown, to discomfort with potential and current customers being a little too candid, to hesitation with creating something whose ROI they can&#8217;t measure in the [...]]]></description>
			<content:encoded><![CDATA[<p><img class="aligncenter" src="http://www.ingrid-catlin.com/images/blog/men_suit_city.jpg" alt="" width="620" height="126" /></p>
<p>I&#8217;m sure I&#8217;m not alone when I say that many of the executives I&#8217;ve met just don&#8217;t <em>get</em> the whole social media thing.  Their concerns range from fear of the unknown, to discomfort with potential and current customers being a little <em>too </em>candid, to hesitation with creating something whose ROI they can&#8217;t measure in the typical black and white manner.</p>
<p>I don&#8217;t know if this is a typical attitude for Generation-X&#8217;ers, but in the midst of a tumbling world economy and a transformation from old forms of advertising to new, social media is more important than ever.  And it might just be you who needs to prove that to your bosses.</p>
<p><strong>Have specific goals in mind.</strong></p>
<p>You have used integrated marketing campaigns in the past; what were you trying to achieve with those?  Do you want to simply increase web site traffic?  Do you want more conversions on your web site?  Do you want your name to show up in major online publications?  Figure out what you want to achieve, and plan accordingly.  <em>Then</em> show the boss your ideas.</p>
<p><strong>Be one step ahead of your boss.</strong></p>
<p>I was recently asked about the potential for a blog on our web site, which is based in Java and therefore is not compatible with standard installations of Wordpress, for example.  Instead, I had chatted with a colleague earlier to find out about open source, Java-based blogging platforms, and was quick to bring up <a href="http://roller.apache.org/" target="_self">Roller</a> as an option for us.  By having an option already in your back pocket prior to speaking with your boss, you save your boss from hemming and hawing about how your company &#8220;wouldn&#8217;t know where to begin,&#8221; thus delaying things further.</p>
<p><strong>Stress the low cost.</strong></p>
<p>I&#8217;m not saying that social media is free.  One must consider the fact that social media marketing, if done right, can be extremely time consuming &#8211; and in this day and age, time is money.  But many bosses are more concerned with specific dollar amounts, which is where social media really shines.  As far as finance is concerned, if you aren&#8217;t spending large amounts of money, you&#8217;re doing a fine job.  And in this poor economy, not spending money is going to sound pretty darn good to your superiors.</p>
<p><strong>Give real-life examples of how social media has worked for other companies.<br />
</strong></p>
<p>You know the value of social media for business; otherwise this wouldn&#8217;t be an issue for you at all.  But you can&#8217;t very well expect to convince anyone of the many merits of using social media as a marketing tool if you have nothing to back it up.  If you&#8217;re in the food industry, cite <a href="http://www.cocacola.com" target="_self">Coca-Cola</a>&#8217;s use of Mentos in YouTube videos to send its sales of Diet Coke skyrocketing.  If you&#8217;re in the Internet services industry, refer to <a href="http://www.hubspot.com" target="_self">HubSpot</a>&#8217;s fast-paced growth over the last year thanks to its blogs, webcasts, and &#8220;Grader&#8221; toolset.  <a href="http://www.dell.com" target="_self">Dell</a> has an entire island dedicated to its products on Second Life, and <a href="http://www.starbucks.com" target="_self">Starbucks</a> has both Facebook and Twitter pages to connect with its community.  It is important that your boss sees success stories with regard to companies in <em>your </em>particular sector or industry to further bolster your arguments.</p>
<p><strong>Prove it.</strong></p>
<p>Especially if you work in a small company, there is no harm in doing some small-scale experiments to prove to your boss that social media marketing really can work.  If you don&#8217;t have a PR team or communications pro that is accustomed to doing so, take it upon yourself to respond to blog posts about your company.  <a href="http://www.digg.com" target="_self">Digg</a> or <a href="http://www.stumbleupon.com" target="_self">Stumble</a> articles that reflect your company favorably.  Start a <a href="http://www.twitter.com" target="_self">Twitter</a> account that allows you to deliver and intermix objective articles about your industry while slipping in an invitation to a company webcast here and there, for example.  Once you have something going, something <em>solid</em>, you&#8217;ll have a lot more pull when you finally talk to your boss.</p>
<p>For those of you who do use social media marketing in your company, and were the champions of such an act, how did you sell the idea to your boss?  Did you address his fears (consumers with not-so-flattering things to say about your company), or did you focus on his practical side (cutting costs)?</p>
<p>Special thanks to <a href="http://twitter.com/RichBecker" target="_self">@RichBecker</a>, <a href="http://twitter.com/ChristySeason" target="_self">@ChristySeason</a>, and <a href="http://twitter.com/candyhog" target="_self">@candyhog</a> for their feedback!</p>
<hr /><strong>Related Articles</strong></p>
<ul>
<li><a href="http://ingrid-catlin.com/career/2008/08/11/building-the-social-media-marketing-foundation/" target="_self">Building the Social Media Marketing Foundation</a></li>
<li><a href="http://www.danielhoang.com/2008/10/04/should-my-company-join-the-social-media-revolution/" target="_self">Should My Company Join the Social Media Revolution?</a></li>
<li><a href="http://ingrid-catlin.com/career/2008/08/06/social-media-marketing-done-right/" target="_self">Social Media and the Marketing Opportunity</a></li>
</ul>


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		<title>On Business Cards: To Be Glamorous or Practical?</title>
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		<pubDate>Wed, 12 Nov 2008 23:43:23 +0000</pubDate>
		<dc:creator>Ingrid</dc:creator>
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		<guid isPermaLink="false">http://ingrid-catlin.com/career/?p=186</guid>
		<description><![CDATA[
I am expecting my new business cards to arrive by the end of this week.  I have a new title at work, and since I never got around to updating them with my last title change, I figure now is as good a time as any.  So my new title is there, along with my [...]]]></description>
			<content:encoded><![CDATA[<p><center><img class="aligncenter" src="http://www.ingrid-catlin.com/images/blog/bizcard.jpg" alt="" width="620" /></center></p>
<p>I am expecting my new business cards to arrive by the end of this week.  I have a new title at work, and since I never got around to updating them with my <em>last</em> title change, I figure now is as good a time as any.  So my new title is there, along with my work phone, cell phone, email address, and company contact information, all plastered into the standard company business card template.</p>
<p>But for events, meetings, and introductions that are in no way related to my current company, I think it&#8217;s time that I had my own personal business card as well.  I&#8217;m talking about those instances where I run into friends from my past, where a potential consulting gig exists, where I want to pass my name and web site address out to people who might possibly be interested.</p>
<p>A recent blog post over at <a href="http://ever-real.com/blog/" target="_self">Ever-Real Modern Marketing</a> inspired me with its display of seventy-two brilliant business card designs.  Now, I&#8217;m of the mindset that business cards should always be in the standard rectangle shape and in the standard size.  Many of the cards listed play by those rules, and I think the artists have done an amazing job working with colors, graphics, and typographies to make it their own.  I&#8217;m absolutely going to attempt the same.</p>
<p>In my experience, business cards that are shaped or sized differently from most tend to present more of a headache than anything.  I received one at an industry trade show I attended last year that, though novel in its approach, failed on all accounts.  One, it was too small, approximately the size of a fifty-cent piece.  Two, it was shaped like an octagon.  Three, it had light text on a very dark background, and four, the text was so small that every line looked cramped.</p>
<p>Oh yes, and I promptly lost it.  That&#8217;s what happens with small, oddly-shaped bits of stock paper.</p>
<p>The point is, I&#8217;m looking to create a business card for myself that is eye-catching, sensibly-shaped, and exudes a whole lot of <em>me</em>.  Because, let&#8217;s be honest, one&#8217;s business card is another means of advertising oneself as a product or a brand, and I need to be sure my card is as <em>me</em> as possible.  This is going to include some thought as to color schemes (reflecting, of course, the other self-promotional venues I use such as my web site and <a href="http://www.twitter.com/blueingy" target="_self">my Twitter page</a>), typography (I tend to veer toward cleaner, sans-serif fonts, so not too many problems there), and any graphical elements I might think of.</p>
<p>And, no, despite my face being on pretty much every site of which I&#8217;m a member, I&#8217;m inclined not to put my photo on the card itself.  That just strikes me as very &#8216;real estate agent&#8217; or &#8216;financial adviser,&#8217; neither of which is my chosen vocation.  Personal opinion, of course, and no offense to those of you who aren&#8217;t either of those but do in fact have photos on your business cards.</p>
<p>Hmm. I think some Photoshop play is in order here.</p>
<hr /><strong>Related Articles</strong></p>
<ul>
<li><a href="http://ever-real.com/blog/the-75-hottest-business-card-designs-youve-ever-seen/" target="_self">The 75 Hottest Business Card Designs You&#8217;ve Ever Seen</a></li>
<li><a href="http://www.whatsthebigidea.com/i-dont-need-no-stinkin-business-cards" target="_self">I Don&#8217;t Need No Stinkin&#8217; Business Cards</a></li>
<li><a href="http://www.droolingfordollars.com/business-card-designs-2008/" target="_self">Awesome Business Card Designs of 2008</a></li>
</ul>


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		<title>Social Networks and Virtual vs. ‘Real’ Friends</title>
		<link>http://feedproxy.google.com/~r/TheCheekyMarketeer/~3/nQleZSmXX0o/</link>
		<comments>http://ingrid-catlin.com/career/2008/11/03/social-networking-and-virtual-vs-real-friends/#comments</comments>
		<pubDate>Mon, 03 Nov 2008 23:05:36 +0000</pubDate>
		<dc:creator>Ingrid</dc:creator>
				<category><![CDATA[Social Networking]]></category>
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		<category><![CDATA[online friends]]></category>
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		<guid isPermaLink="false">http://ingrid-catlin.com/career/?p=178</guid>
		<description><![CDATA[I was never the queen of the popular crowd.  But I do have a core group of really good friends, and I have a lot of other friends all around the world, all at different places in life, all with different personal goals, dreams, and aspirations.
And some of them I&#8217;ve never met in person.
With the [...]]]></description>
			<content:encoded><![CDATA[<p>I was never the queen of the popular crowd.  But I do have a core group of really good friends, and I have a lot of other friends all around the world, all at different places in life, all with different personal goals, dreams, and aspirations.</p>
<p>And some of them I&#8217;ve never met in person.</p>
<p>With the rise in popularity of social networks comes a rise in virtual friend-making.  For me, each social network represents a different set of people that I &#8216;know.&#8217;</p>
<p><strong>Facebook</strong></p>
<p>Without question, this is the place through which I keep in touch with people that I&#8217;ve known personally in the past.  From buddies I&#8217;ve had since kindergarten, to those guys I met at a poker night last week at a mutual friend&#8217;s house, this is essentially my virtual uber-address book.  If I&#8217;m looking to send Christmas cards to people, I get their addresses here.  If I need to text a friend, but I just got a new phone that has none of my numbers in it, I get their phone number here.  If I want to check the status of my good friends&#8217; relationship, I can find that out immediately here (and as an aside, why is everyone I know getting engaged at the same time?).  With the exception of less than five friends on my list of 400+, I have met all of my Facebook connections in real life, and I don&#8217;t intend to change that policy.</p>
<p><strong>LinkedIn</strong></p>
<p>Most of us have high expectations for our respective careers, and networking is key to success.  Thus LinkedIn came into the picture.  Like Facebook, I have met 99% of my connections in person; I&#8217;ve worked with them, done consulting for them, or graduated from the same university as them.  I use LinkedIn for business reasons: for problem-solving, for discussion, for recruiting, and for recommending people I admire.</p>
<p><strong>MySpace</strong></p>
<p>I started out limiting my MySpace friends to only those people I know from real life encounters, but it has since spiralled a bit out of control.  Now, though I check MySpace infrequently at most, my friends list includes a hodge-podge of people I have met in real life, musical artists and actors I admire, and randoms who either boost my mob size in the application Mobsters or those people who just look like they would be interesting.  I see no real use to MySpace, and thus don&#8217;t usually include it in my top lists of social networks, but I figure most of you know it and/or have used it and would be interested in hearing my thoughts.</p>
<p><strong>Twitter</strong></p>
<p>Honestly, I think I&#8217;ve met perhaps ten of my followers in real life, and the same applies for those people I&#8217;m following.  I use discretion when following people; I will never be one of those users (and you know who they are) who follow multiple thousands of people in the hopes that they build their followers list.  That kind of thinking doesn&#8217;t work for me.  Instead, I have chosen those I follow selectively: either they are social media aficionados and marketing professionals, or they mention an interest in their bio that really catches my eye, like &#8220;video game developer&#8221; or &#8220;<span class="bio">entrepreneur&#8221; or &#8220;start-up junkie.&#8221;  And from the looks of it, most of my followers are doing the same thing.</span></p>
<p>How do you handle your social networks?  Are each of them dedicated to a specific group of people in your life, or do you not make any exceptions when inviting connections or accepting invitations?</p>
<hr /><strong>Related Articles</strong></p>
<ul>
<li><a href="http://superconcepts.blogspot.com/2008/11/virtually-going-out.html" target="_self">Virtual Going Out is the New Going Out</a><a href="http://www.entrepreneur.com/marketing/marketingideas/networkingcolumnistivanmisner/article198288.html" target="_self"><br />
</a></li>
<li><a href="http://ingrid-catlin.com/career/2008/08/21/the-social-networking-advantage/" target="_self">The Social Networking Advantage</a></li>
<li><a href="http://cerdafied.typepad.com/cerdafied_voip_mobile_web/2008/10/virtual-friends-real-friends.html" target="_self">Virtual Friends = Real Friends?</a></li>
<li><a href="http://www.guardian.co.uk/media/organgrinder/2007/sep/10/socialnetworkingisaboutrea" target="_self">Social Networking Is About Real Friends</a></li>
</ul>


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		<title>Music Marketing: It’s Time To Get Creative</title>
		<link>http://feedproxy.google.com/~r/TheCheekyMarketeer/~3/Xs5QqzFkZOM/</link>
		<comments>http://ingrid-catlin.com/career/2008/10/30/music-marketing-its-time-to-get-creative/#comments</comments>
		<pubDate>Thu, 30 Oct 2008 22:29:54 +0000</pubDate>
		<dc:creator>Ingrid</dc:creator>
				<category><![CDATA[Gaming and Pop Culture]]></category>
		<category><![CDATA[Marketing Theory]]></category>
		<category><![CDATA[here it goes again]]></category>
		<category><![CDATA[itunes]]></category>
		<category><![CDATA[laura warshauer]]></category>
		<category><![CDATA[Marketing - Music]]></category>
		<category><![CDATA[music industry]]></category>
		<category><![CDATA[ok go]]></category>

		<guid isPermaLink="false">http://ingrid-catlin.com/career/?p=164</guid>
		<description><![CDATA[When I grow up, I want to be one of two things.  I either want to be CMO for a major multi-national corporation, or I want to be a rock star (though the fact that I am an average guitarist at best is irrelevant).
Many have dedicated themselves to the pursuit of the latter.  Most will [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" src="http://www.ingrid-catlin.com/images/blog/manguitar.jpg" alt="" width="200" height="207" align="left" />When I grow up, I want to be one of two things.  I either want to be CMO for a major multi-national corporation, or I want to be a rock star (though the fact that I am an average guitarist at best is irrelevant).</p>
<p>Many have dedicated themselves to the pursuit of the latter.  Most will fail.</p>
<p>In the good &#8216;ol days of the music business, getting your song played wasn&#8217;t all that complicated.  DJs and studio producers were easily accessible; you didn&#8217;t even have to look pretty to become a huge star.  In the late 1950s, it seemed as though all you needed to was create a song with a fast beat, and you had a hit on your hands.</p>
<p>Elvis Presley was discovered after doing a cheap studio recording of &#8220;My Happiness&#8221; that included his voice and his guitar, nothing else.  Buddy Holly played local clubs and talent competitions until he opened for Bill Haley and the Comets, upon which he was offered a sweet record contract.  Little Richard made it big thanks to an impromptu rendition of &#8220;Tutti Frutti&#8221; at a local recording studio.</p>
<p>Today, it takes the right connections to make it in the music industry &#8230; or it takes creativity.</p>
<p>Realistically, few of you know &#8216;the right people.&#8217;  And in order to get noticed and actually sell your music in this vast pool of artists trying to hit it big, you&#8217;ve got to do something notably different from everyone else.</p>
<p><a href="http://www.okgo.net/" target="_self">OK Go</a>, a geek-rock group from Chicago, perfectly reflect the kind of creativity one needs in the music business.  Veering far from the norm, the band went relatively unnoticed until it released the video for its first official single, &#8220;A Million Ways,&#8221; in 2005.  But it didn&#8217;t release it via the typical music video avenues.  Instead, they let it loose on <a href="http://www.youtube.com" target="_self">YouTube</a>, where it became a viral phenomenon.  In 2006, OK Go created a video for the single &#8220;Here It Goes Again,&#8221; shot in one take as the members of the band <a href="http://www.youtube.com/watch?v=pv5zWaTEVkI" target="_self">performed synchronized moves</a> on four treadmills.  Insane, no?  But it worked, and OK Go walked away with a Grammy and the number two album on <a href="http://www.itunes.com" target="_self">iTunes</a>.</p>
<p><a href="http://www.laurawarshauer.com" target="_self">Laura Warshauer</a>, an acquaintance of mine from <a href="http://www.st-andrews.ac.uk" target="_self">university</a>, has been playing guitar and singing for ages on the road to musical success.  Now signed to <a href="http://www.islandrecords.com" target="_self">Island Records</a> (the same label that deals with <a href="http://www.falloutboy.com" target="_self">Fall Out Boy</a>, <a href="http://www.bonjovi.com" target="_self">Bon Jovi</a>, and <a href="http://www.melissaetheridge.com" target="_self">Melissa Etheridge</a>), Laura is promoting her new album the grassroots way: by wandering around New York City on foot with her guitar, as seen below.  The success of this has yet to be seen, as the campaign has just begun, but talk about getting yourself noticed!</p>
<p><center><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="344" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/J-GkP1mH1hk&amp;hl=en&amp;fs=1&amp;color1=0x5d1719&amp;color2=0xcd311b" /><embed type="application/x-shockwave-flash" width="425" height="344" src="http://www.youtube.com/v/J-GkP1mH1hk&amp;hl=en&amp;fs=1&amp;color1=0x5d1719&amp;color2=0xcd311b" allowscriptaccess="always" allowfullscreen="true"></embed></object></center></p>
<p>The music industry has so many people trying to get into it that it&#8217;s virtually impossible for someone taking the &#8217;safe&#8217; and &#8216;typical&#8217; path to break through the walls if you aren&#8217;t friends with those already entrenched in the business.  But by marketing yourself in a unique and creative way, chances are you&#8217;ll get people talking.  And that&#8217;s the first step to greatness.  Rock on.</p>
<hr /><strong>Related Articles</strong></p>
<ul>
<li><a href="http://www.genyrockstars.com/2008/10/100-social-media-resources-for.html" target="_self">100 Social Media Resources for Musicians</a></li>
<li><a href="http://www.chrisbrogan.com/no-regrets-about-good-music-promotion/" target="_self">No Regrets About Good Music Promotion</a></li>
</ul>


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