http://blog.crawfordtech.com Notes from the world of transactional customer communications... posterous.com Wed, 20 Feb 2013 06:48:00 -0800 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/PkgkhHmQyTA/enterprise-output-management-eom-what-does-it http://blog.crawfordtech.com/enterprise-output-management-eom-what-does-it <p> <div><div class='p_embed p_image_embed'> <a href="http://getfile0.posterous.com/getfile/files.posterous.com/temp-2013-02-20/eplkzzAFasInxosqigFlJHmGvggfaEwleHqodCCwpahtEufpxkgyqwssCduy/PRO-PM-Workflow-Diagram_NoTitle_20-Feb-2013.png.scaled1000.png"><img alt="Pro-pm-workflow-diagram_notitle_20-feb-2013" height="291" src="http://getfile3.posterous.com/getfile/files.posterous.com/temp-2013-02-20/eplkzzAFasInxosqigFlJHmGvggfaEwleHqodCCwpahtEufpxkgyqwssCduy/PRO-PM-Workflow-Diagram_NoTitle_20-Feb-2013.png.scaled500.png" width="500" /></a> </div> Enterprise Output Management, or EOM, is one of those &lsquo;work phrases&rsquo; we tend to use on a daily basis.</div> <p /> <div>Do you use a lot of jargon in your line of work? Does this situation sound familiar: &ldquo;The other day I was trying to explain to someone what I do, but I had to keep stopping to explain the terms and acronyms. By the time I explained what I did, it was about as clear as mud.&rdquo;&nbsp;</div> <p /> <div>Yes, we have all been there, especially in an industry that is high-tech or has a lot of complex moving parts. The industry-speak or jargon that we use is a double-edged sword, especially in today&rsquo;s connected and collaborative working environments. The result is that there are people tasked with figuring out challenges in business environments such as workflow management, operations management, customer satisfaction and cost reduction that may not have the background or expertise in the solutions they are looking for. What do you do? Google it perhaps? Maybe&hellip; but you really need a better explanation than those that are available on Wikipedia.</div> <p /> <div>In the case of Crawford Technologies, we have been working in what many call the Enterprise Output Management (EOM) industry since 1995. In the early years of the company we sold print-stream transforms; the ability to convert documents from one print file format to another. This was our main offering and was sold in business-to-business (B2B) environments and through partnership agreements. The main person we seek to help in the document handling process is the person in charge of transaction document output or an output manager; most of the time referred to by job title as an Operations Manager.</div> <p /> <div>Moving back to the data at hand; these disparate print file types were created among the evolution of digital printing that started with digital printer hardware like the IBM 3800 in the late &lsquo;70s. The print languages that were relevant both then and now include AFP, PostScript, PCL, Xerox Metacode, Line Data and PDF. Many of you may know a few of those, especially PDF.&nbsp;</div> <p /> <div>AFP or Advance Function Presentation (originally developed by IBM and now open source) is one of the most common forms of transactional print data running through high-speed digital print engines&mdash;those printers that print several hundred feet a minute and take information from a computer; not via plates or the traditional offset print process.</div> <p /> <div>See, we have already started to use that industry jargon. Basically, what you need to know is that these different files types (AFP, PS, PCL, Metacode and PDF) and the process of moving them and their information from a system of record (a banking system, insurance system etc.) to the end-customer is consider a print operation workflow. The information that is being moved from these systems to a printer and then through mailing operations for transportation and delivery to the end-customer consists of credit card bills, account summaries, insurance documentation, investment prospectus, healthcare documents&mdash;anything that has to be sent by the provider, generally on a regular cycle, to hundreds of thousands of recipients. You can see the need for an output manager and automation tools to make the process more efficient.</div> <p /> <div>This entire process of creating electronic document output, moving them to a print operation for print production, preparation for mailing and then out to the mailing distribution and delivery channel is considered Enterprise Output Management or EOM. At least, it is in the print industry. We think it is a great way to explain what we do. The level of the volume and business, or the &lsquo;Enterprise&rsquo;, and the process of creating output and managing it through to delivery start to make sense with the acronym EOM. &nbsp;</div> <p /> <div>So that is what is meant by EOM, but what do we mean by transactional documents? Stay tuned for our next blog in the series, &lsquo;The Transaction Document: What is it and why is it important?&rsquo;</div> <p /> <div>Have comments? Leave us one below; we love a good conversation!</div> </p> <p><a href="http://blog.crawfordtech.com/enterprise-output-management-eom-what-does-it">Permalink</a> | <a href="http://blog.crawfordtech.com/enterprise-output-management-eom-what-does-it#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/PkgkhHmQyTA" height="1" width="1"/> http://files.posterous.com/user_profile_pics/1373759/McGrew.Jonathan_.jpg http://posterous.com/users/hckIK5fXJCyJs Jonathan McGrew JEMcgrew Jonathan McGrew http://blog.crawfordtech.com/enterprise-output-management-eom-what-does-it Tue, 12 Feb 2013 10:26:00 -0800 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/XBmHLzqPTiI/the-problem-with-bills-in-our-email http://blog.crawfordtech.com/the-problem-with-bills-in-our-email <p> <p><div class='p_embed p_image_embed'> <img alt="Bills-in-email_300px_12_feb_2013" height="227" src="http://getfile8.posterous.com/getfile/files.posterous.com/temp-2013-02-20/ivdHJcmhmBGnEknyyIkGrJxdaEdbaFisAxoxszbgvgcdDvkIzCjlwlruIkHw/Bills-in-Email_300px_12_Feb_2013.jpg.scaled500.jpg" width="300" /> </div> How many of you have been asked to sign up for paperless delivery of your bills and statements? Maybe it is your credit card or your TV/cable bill. One thing is for sure, most of the people at Crawford Technologies, whether they are at Headquarters in Canada or our offices in the USA and Europe, have run into this situation in one way or another.&nbsp;</p> <p>As part of the print and mail industry and as experts in the digital document management and delivery field, our company has seen it all when it comes to the challenges of delivering printed or electronic transactional documents. However, most of the time we are dealing with the challenges as seen from the perspective of the provider and how to make sure the end-customer, who receives documents in various print and electronic forms, is satisfied. As you look at the landscape of how bills and statements are delivered, email is a popular notification tool. The problem is that it is quickly becoming unmanageable.&nbsp;</p> <p>How many emails do you get a day and in how many different email inboxes? Asking around the office, many of us have work and personal email addresses. There is also normally a policy in most workplaces not to mix personal emails and business. You may have every e-delivery notification of the bills you have to pay sent to your personal email address. What&rsquo;s more, your personal email might not be as protected from junk mail as your corporate email and the advent of things like Groupon, Living Social, JetSetter and others mean that your personal inbox might be filling up with all sorts of email notifications&mdash;some important and some not so much.&nbsp;</p> <p>The problem starts to mount when you can&rsquo;t easily tell if you have bills due. Some have a strategy of going to &ldquo;auto-pay&rdquo; so that they never miss a bill, but this doesn&rsquo;t answer the requirement to keep your bills and statements for tax or accounting purposes. The end result is many emails, many different logins for each site and what effectively is a records management problem. All of this is driven by a cultural shift to move our traditional paper statements to paperless and e-delivery in order to reduce our carbon footprint.&nbsp;</p> <p>There is an answer to all of this email clutter and record keeping; it is a solution that is starting to gain momentum and being talked about by providers. This solution is Digital Mailbox Services and it is being offered in the USA by several different providers including doxo, Manilla, Zumbox and soon-to-be Volly. In Europe, many of the Post Offices have been providing Digital Mailbox Services for their customers since the turn of the millennium. The idea is simple; create an online presence of your mailbox that is secure and has storage for easy and accessible management of your critical mail.&nbsp;</p> <p>The challenge: a shift in thinking both at the billing provider level and at the consumer level to create critical mass and an advantageous environment to adopt the Digital Mailbox Services offering. How much easier would it be for you if you could manage all your electronically delivered mail, especially bills and statements, from one central mailbox with storage to keep track of it all for the foreseeable future?&nbsp;</p> <p>Leave us a comment and tell us how this would or wouldn&rsquo;t change your daily life.&nbsp;</p> <p>[Photo courtesy of <a href="http://www.flickr.com/photos/casimusica/" target="_blank">Social Biz Solutions</a>]</p> <p>&nbsp;</p> </p> <p><a href="http://blog.crawfordtech.com/the-problem-with-bills-in-our-email">Permalink</a> | <a href="http://blog.crawfordtech.com/the-problem-with-bills-in-our-email#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/XBmHLzqPTiI" height="1" width="1"/> http://files.posterous.com/user_profile_pics/1373759/McGrew.Jonathan_.jpg http://posterous.com/users/hckIK5fXJCyJs Jonathan McGrew JEMcgrew Jonathan McGrew http://blog.crawfordtech.com/the-problem-with-bills-in-our-email Fri, 21 Dec 2012 10:33:00 -0800 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/QOe6L3u-P7U/happy-holidays-from-crawford-technologies http://blog.crawfordtech.com/happy-holidays-from-crawford-technologies <p> <p><div class='p_embed p_image_embed'> <img alt="Wall-e_holidays_300px" height="213" src="http://getfile2.posterous.com/getfile/files.posterous.com/temp-2012-12-21/uDbkvqyHEhqbqCtosdmjDjdmIokqszbxbepxniAyqwyEjxdAHkFExGxxGBve/Wall-e_Holidays_300px.jpg.scaled500.jpg" width="320" /> </div> <strong>We wish you and your family all the best during this Holiday Season and a prosperous New Year.&nbsp;</strong></p> <p>&nbsp;</p> <p>[Image courtesy of <a href="http://www.flickr.com/photos/bataa/" target="_blank">Bataatar</a>]</p> </p> <p><a href="http://blog.crawfordtech.com/happy-holidays-from-crawford-technologies">Permalink</a> | <a href="http://blog.crawfordtech.com/happy-holidays-from-crawford-technologies#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/QOe6L3u-P7U" height="1" width="1"/> http://files.posterous.com/user_profile_pics/1373759/McGrew.Jonathan_.jpg http://posterous.com/users/hckIK5fXJCyJs Jonathan McGrew JEMcgrew Jonathan McGrew http://blog.crawfordtech.com/happy-holidays-from-crawford-technologies Fri, 02 Nov 2012 11:00:00 -0700 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/3gQmKjes_3A/ibm-healthcare-and-the-ibm-ondemand-conferenc http://blog.crawfordtech.com/ibm-healthcare-and-the-ibm-ondemand-conferenc <p> <p>The IBM Information OnDemand Conference took place a few weeks back in October. At the show there was a lot to see and learn about from IBM and their Business Partners. For Crawford Technologies this was our first year exhibiting alongside the <a href="http://crawfordtech.com/news-events/crawford-technologies-acquires-ase-technologies" target="_blank">recently acquired ASE Technologies</a>, now the ASE division of Crawford Technologies. And the experience was not only enlightening, but definitely a venue we look forward to returning to next year.</p> <p>This year one of the topics that gained a lot of attention was Healthcare. In fact, Gary MacFadden reported on <em>Wikibon</em> that this was a &ldquo;major theme&rdquo; along with the &ldquo;Big Data&rdquo; message at IOD this year. As MacFadden writes in his article, the Big Data in healthcare is both a challenge and an opportunity. As part of both sides of the equation the healthcare industry has to not only consider the move to Big Data, but also the innovations being offered, the importance of the data, getting analytics-ready, the current and pending regulatory statutes and how patient, providers and payer views get integrated together.</p> <p>Be sure to read <em><a href="http://wikibon.org/wiki/v/Healthcare_a_Major_Theme_as_IBM_Delivers_Big_Data_Message_at_IOD_2012" target="_blank">Healthcare a Major Theme as IBM Delivers Big Data Message at IOD 2012</a></em>. The insight from MacFadden and the changes and opportunities on the horizon are sure to give you and your healthcare business some things to think about.&nbsp;</p> <p>&nbsp;</p> </p> <p><a href="http://blog.crawfordtech.com/ibm-healthcare-and-the-ibm-ondemand-conferenc">Permalink</a> | <a href="http://blog.crawfordtech.com/ibm-healthcare-and-the-ibm-ondemand-conferenc#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/3gQmKjes_3A" height="1" width="1"/> http://files.posterous.com/user_profile_pics/1373759/McGrew.Jonathan_.jpg http://posterous.com/users/hckIK5fXJCyJs Jonathan McGrew JEMcgrew Jonathan McGrew http://blog.crawfordtech.com/ibm-healthcare-and-the-ibm-ondemand-conferenc Mon, 29 Oct 2012 13:30:00 -0700 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/_eMmehr7p2w/document-strategy-forum-cancelled-crawford-te http://blog.crawfordtech.com/document-strategy-forum-cancelled-crawford-te <p> <p><div class='p_embed p_image_embed'> <img alt="Dsf_cancelled_blog_29_oct_2012_300px" height="300" src="http://getfile6.posterous.com/getfile/files.posterous.com/temp-2012-10-29/EIDBrktxCCGkGGgJdkBCEHjbkdilyyBemxuueCEIbfgGhrABcdDwwxCmfIIA/DSF_Cancelled_Blog_29_Oct_2012_300px.jpg.scaled500.jpg" width="201" /> </div> When we posted our <a href="http://blog.crawfordtech.com/on-the-road-to-document-strategy-forum-2012" target="_blank">blog last Friday</a> the word was that Document Strategy Forum 2012 in Old Greenwich, CT, was still moving ahead as planned. Early Saturday we learned that Hurricane Sandy was being (and continues to be) relentless. As various States declared a <em>State of Emergency</em>, Document Strategy Forum was left no choice but to cancel the conference and exhibition.</p> <p>For many the cancellation was sad news...</p> <p>This was going to be the first year the Document Strategy Forum had moved out of Chicago and setup in a new venue. Along with the spirit of change there were many exhibitors, including Crawford Technologies, that were returning to the conference and exhibition floor with the hope of meeting new people and sharing our expertise in the print and mail industries.</p> <p>As we continue to think about those that are in the path of Hurricane Sandy, we also took a look at our plans to launch new thought leadership in the area of Automated Document Factory (ADF) solutions for the conference and exhibition. The new white paper, <strong><em>The Manager&rsquo;s Guide to ADF to ADF Systems in the Multi-channel Era</em></strong>, <a href="http://www.crawfordtech.com/news-events/new-whitepaper-connects-the-convergence-of-the-automated-document-factory-and-multi-channel-communications" target="_blank">launch today</a> to the press and media, but was also supposed to be announced during our Vendor Showcase at Document Strategy Forum. As they say, &ldquo;When it rains it pours.&rdquo; However, they also say, &ldquo;Every cloud has a silver lining.&rdquo; In that spirit we wanted to make sure we could share this information with everyone who planned on being in Old Greenwich with us this week at Document Strategy Forum.</p> <p>So as you are sorting out the changes in your schedule from the conference cancelation, Crawford Technologies invites you to read our new white paper by visiting: <a href="http://www.crawfordtech.com/ADFwhitepaper">www.crawfordtech.com/ADFwhitepaper</a>. This guide to ADF systems in the multi-channel era is sure to provide you some valuable educational information and a new perspective on ADF systems.</p> <p>For those in the path of Sandy, all of us here at Crawford Technologies wish you and your families the best and hope you stay safe.</p> <p>[Image courtesy of <a href="http://www.flickr.com/photos/wck/" target="_blank">wck</a>]</p> </p> <p><a href="http://blog.crawfordtech.com/document-strategy-forum-cancelled-crawford-te">Permalink</a> | <a href="http://blog.crawfordtech.com/document-strategy-forum-cancelled-crawford-te#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/_eMmehr7p2w" height="1" width="1"/> http://files.posterous.com/user_profile_pics/1373759/McGrew.Jonathan_.jpg http://posterous.com/users/hckIK5fXJCyJs Jonathan McGrew JEMcgrew Jonathan McGrew http://blog.crawfordtech.com/document-strategy-forum-cancelled-crawford-te Fri, 26 Oct 2012 08:32:00 -0700 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/PybvCffJL6A/on-the-road-to-document-strategy-forum-2012 http://blog.crawfordtech.com/on-the-road-to-document-strategy-forum-2012 <p> <p><div class='p_embed p_image_embed'> <img alt="Conference_image_dsf2012_300px" height="217" src="http://getfile1.posterous.com/getfile/files.posterous.com/temp-2012-10-26/henmBdijhjAGeBgaBIaJezbkikHdqsjCFywIqdJgpvbEmHounanxkGtcgyFn/Conference_Image_DSF2012_300px.png.scaled500.png" width="300" /> </div> Change can be very refreshing; for <a href="http://www.documentstrategyforum.com" target="_blank">Document Strategy Forum</a> they have instituted a whole suite of changes for this year&rsquo;s conference and exhibition. The major change for those used to attending in Chicago every year is the shift in venue to the Hyatt Regency in Old Greenwhich, Connecticut. However, the change doesn&rsquo;t stop there with additional opportunities to learn and engage with vendors on the floor through the <a href="http://www.documentstrategyforum.com/events.html" target="_blank">Vendor Showcase in the Application Theater</a>.&nbsp;</p> <p>Of course, change has its challenges too...</p> <p>This year the conference has the added attraction of competing with Hurricane Sandy; the event is &ldquo;still on!&rdquo; according to the conference organizers, so with raincoats in hand the conference will press on. Even with mother nature throwing a wrench into things, we here at Crawford Technologies are looking forward to returning to Document Strategy Forum as an <strong>Exhibitor (Booth#208)</strong> and a <strong>presenter in the Vendor Showcase (Tuesday, October 30, 3:30pm)</strong>.</p> <p>The Vendor Showcase is something you won&rsquo;t want to miss and best of all it is <em>free</em> to all Document Strategy Forum attendees. These 30 minute sessions will take place right on the exhibit floor in the Application Theater. Crawford Technologies is kicking off the sessions by Revealing the Future of Document Strategy and Management. If you are going to be on the floor make sure you swing by for the presentation from our very own Ernie Crawford, President of Crawford Technologies.&nbsp;</p> <p>Then there are the exhibits. As mentioned earlier, CrawfordTech will be exhibiting our solutions for High Volume Transactional Output and Enterprise Content Management in <strong>Booth #208</strong>. But the real question on people&rsquo;s mind is why should they stop by and see us on the exhibit floor. The answer is increased productivity, more flexible content delivery through multiple channels and the ability to solve complex print, mail and archive business issues through a modular and affordable solutions approach.</p> <p>In short: Reduce Costs, Increase Productivity, Improve End-Customer Satisfaction and Retention.&nbsp;</p> <p><strong>Our ultimate goal</strong> is to make sure you can meet the needs of your customers when, where and how they require it with the most efficient and economical solution.&nbsp;</p> <p>If you are looking to obtain the above goals in your Enterprise Output Management or Enterprise Content Management and archive areas of your business, then make sure you stop so we can find out what challenges are affecting your business. One-size is does not fit all in our print, mail and archiving industry, so let us show you how we can quickly, affordably and seamlessly turn your challenges into business wins.&nbsp;</p> <p>We look forward to seeing you at Document Strategy Forum next week.&nbsp;</p> <p><em>Want to learn more while you are at Document Strategy forum, but need a set time?</em> <a href="http://bit.ly/HhD733" target="_blank">Book a meeting</a> with us during the conference and exhibit today.&nbsp;</p> <p>&nbsp;</p> <p>[Photo courtesy of the Document Strategy Forum]</p> </p> <p><a href="http://blog.crawfordtech.com/on-the-road-to-document-strategy-forum-2012">Permalink</a> | <a href="http://blog.crawfordtech.com/on-the-road-to-document-strategy-forum-2012#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/PybvCffJL6A" height="1" width="1"/> http://files.posterous.com/user_profile_pics/1373759/McGrew.Jonathan_.jpg http://posterous.com/users/hckIK5fXJCyJs Jonathan McGrew JEMcgrew Jonathan McGrew http://blog.crawfordtech.com/on-the-road-to-document-strategy-forum-2012 Fri, 21 Sep 2012 11:00:00 -0700 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/tpKUGFsfGUQ/crawfordtechs-weekly-reading-list-september-2-75596 http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-september-2-75596 <p> <p><div class='p_embed p_image_embed'> <img alt="Weeklyreadinglist_300px_9-21-12" height="300" src="http://getfile5.posterous.com/getfile/files.posterous.com/temp-2012-09-21/EDhgJGtnkjEcqjGchnueDfdbabdyrfvotgwpJEkAyzihnqeAhzfeCubmxvtu/WeeklyReadingList_300px_9-21-12.jpg.scaled500.jpg" width="225" /> </div> Can you believe we are about to change into Fall? As the last days of Summer wind down the print and mail industry is ramping up for a busy trade show season. Top of mind for many in the industry is GRAPH EXPO, but there are other shows like IBM Information OnDemand and Document Strategy Forum that will also engage the transactional document print and archive industries. As we cross into 4Q other the outlook for 2013 and the needs of our organizations and customers are also getting a lot of focus. &nbsp;</p> <p>With that in mind we have pulled some interesting articles that might just help you assess what you need to see in Chicago at GRAPH EXPO, a question about your critical turning point, why Cross-media needs Print and a digital mailbox services that has turned away from a cloud hosting environment.</p> <p>There is also some exciting news coming from Crawford Technologies next week. We have been busy back in our R&amp;D department and have new announcements early next week. Make sure you <a href="https://www1.gotomeeting.com/register/421980592" target="_blank">join us</a> for the <em>Production Workflow Battle Royale &ndash; GUI vs. Configuration Files; Who Will Win?</em> webinar September 27 at 1 p.m. EST. As part of this webinar we will share some of our latest innovations and what we will be demonstrating at GRAPH EXPO 2012. <a href="https://www1.gotomeeting.com/register/421980592" target="_blank">Sign up today</a>.</p> <p>Have you discovered <em>The Printerverse </em>at GRAPH EXPO 2012? If not, check <a href="http://graphexpo12.printmediacentr.com/crawford-technologies/" target="_blank">our page</a>&nbsp;and find out how to register for our two demonstrations (<a href="http://www2.crawfordtech.com/l/7102/2012-09-05/djjx7" target="_blank">Digital Mail and Workflow Automation</a>) and a chance to win a <em>free</em> GRAPH EXPO session pass. If you aren&rsquo;t registered yet for GRAPH EXPO, you can also use <a href="https://www.xpressreg.net/register/GASC102/attendee/reginfo.asp?sc=SM41&amp;p=&amp;o=87019&amp;b=&amp;iq=&amp;aban=&amp;EmailID=&amp;VipCode=&amp;lang=en" target="_blank">this link</a> to get access to the show floor and potentially win an EXECUTIVE OUTLOOK pass or entry into PRINT &rsquo;13!</p> <p>*Make sure you sign up by September 24! Winners of the session pass will be that week.</p> <p>What innovations are you looking for in your business?&nbsp;</p> <p>Have other links we should feature? Tell us about them in the comments section below.</p> <p><strong>Graph Expo Highlights</strong> (<a href="http://dpsmagazine.com/content/ContentCT.asp?P=1306" target="_blank">via DPS Magazine</a>)&mdash;if you are looking for what you might want to see at GRAPH EXPO 2012 this October 7-10 in Chicago, DPS Magazine has you covered. &nbsp;&nbsp;&nbsp;&nbsp;</p> <p><strong>What&rsquo;s Your &ldquo;Critical Turning Point&rdquo; 1:1 Technology?</strong> (<a href="http://thedigitalnirvana.com/2012/09/whats-your-critical-turning-point-11-technology/" target="_blank">via The Digital Nirvana</a>)&mdash;this thoughtful article from Heidi Tolliver-Walker asks readers for input on 1:1 printing and what stands out as a critical turning point. Have thoughts on the subject, make sure you drop a comment by this article and check out the humorous &ldquo;we have all been there&rdquo; story from Heidi.</p> <p><strong>Cross-media needs print as its first point of contact</strong> (<a href="http://www.printweek.com/news/1146774/cross-media-needs-print-its-first-point-contact/" target="_blank">via PrintWeek</a>) &mdash;with all of the digital channels and interaction points out in the market today, does print still have a place to engage the public? Follow the link to this article to find out how print continues to be a necessary part of first contact with the outside world.</p> <p><strong>Digital Post shuns cloud for mail service</strong> (<a href="http://www.itnews.com.au/News/315919,digital-post-shuns-cloud-for-mail-service.aspx" target="_blank">via IT News</a>) &mdash;today the move to Cloud technologies seems to be the next big pushing in applications and storage. However, there are some areas of the business world that are still opting out of Cloud technologies. For many it will be a surprise that one such business is a Digital Mailbox Service set to take a strong hold in the Australian market. Find out why they are shying away from a Cloud infrastructure. &nbsp;</p> <p><strong>DM Awards Finalists Announced via Twitter</strong> (<a href="http://www.document-manager.com/dmawards/index.php?page=CrawfordVOTE2012" target="_blank">via @DMMagAndAwards</a>)&mdash;Check out all of the Document Manager Magazine Award finalists including Crawford Technologies for Best Software. Want to participate? We would love your vote! <a href="http://www.document-manager.com/dmawards/index.php?page=CrawfordVOTE2012" target="_blank">Vote today</a>. &nbsp;</p> <p>[Image courtesy of <a href="http://www.flickr.com/photos/jitze1942/" target="_blank">jitze</a>]</p> </p> <p><a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-september-2-75596">Permalink</a> | <a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-september-2-75596#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/tpKUGFsfGUQ" height="1" width="1"/> http://files.posterous.com/user_profile_pics/1373759/McGrew.Jonathan_.jpg http://posterous.com/users/hckIK5fXJCyJs Jonathan McGrew JEMcgrew Jonathan McGrew http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-september-2-75596 Fri, 14 Sep 2012 11:00:00 -0700 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/dFb3rO9eAkQ/crawfordtechs-weekly-reading-list-september-1 http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-september-1 <p> <p><div class='p_embed p_image_embed'> <img alt="Weeklyreadinglist_300px_9-14-12" height="225" src="http://getfile2.posterous.com/getfile/files.posterous.com/temp-2012-09-14/BxqGctEpyztFmpkHFjjvsbpIbGrAphCErElgfhEgmEFjwfsHhGletlrGHene/WeeklyReadingList_300px_9-14-12.jpg.scaled500.jpg" width="300" /> </div> Happy Friday! As usual we have been combing the news for the print, mail and ECM industries. This week we have news from InfoTrends on another chapter in the evolution of the print industry, new features at GRAPH EXPO 2012 that you won&rsquo;t want to miss, a look at how Doxo is bridging the gap between print and paperless, an announcement from Zumbox and Computershare sure to change the US consumer uptake of Digital Mailbox Services and a look at repurposing content from an ECM system courtesy of AIIM.org.</p> <p>That isn&rsquo;t all the news either, here at CrawfordTech we have been busy back in our R&amp;D department and have new announcements coming later this month. Make sure you <a href="https://www1.gotomeeting.com/register/421980592" target="_blank">join us</a> for the <em>Production Workflow Battle Royale &ndash; GUI vs. Configuration Files; Who Will Win?</em> webinar <a href="https://www1.gotomeeting.com/register/421980592" target="_blank">September 27 at 1 p.m. EST</a>. As part of this webinar we will also give you a preview into the exciting announcements and innovations being demonstrated at GRAPH EXPO 2012.</p> <p>Speaking of, GRAPH EXPO 2012 is right around the corner; <strong>are you going to be there?</strong> If you are, be sure to check our page on <em><a href="http://graphexpo12.printmediacentr.com/crawford-technologies/" target="_blank">The Printerverse</a></em> to find out how to register for our two demonstrations (<a href="http://www2.crawfordtech.com/l/7102/2012-09-05/djjx7" target="_blank">Digital Mail and Workflow Automation</a>) and a chance to win a <em>free</em> GRAPH EXPO session pass. If you aren&rsquo;t registered yet for GRAPH EXPO, you can also use <a href="https://www.xpressreg.net/register/GASC102/attendee/reginfo.asp?sc=SM41&amp;p=&amp;o=87019&amp;b=&amp;iq=&amp;aban=&amp;EmailID=&amp;VipCode=&amp;lang=en" target="_blank">this link</a> to get access to the show floor and potentially win an EXECUTIVE OUTLOOK pass or entry into PRINT &rsquo;13!</p> <p>*Make sure you sign up by September 24! Winners of the session pass will be that week.</p> <p>What innovations are you looking for in your business?&nbsp;</p> <p>Have other links we should feature? Tell us about them in the comments section below.</p> <p><strong>Another Chapter Opens in the Evolution of the Printing Industry</strong> (<a href="http://blog.infotrends.com/?p=8647" target="_blank">via InfoBlog</a>)&mdash;especially as we head into the trade show season for the North American market we hear a lot about the evolution or changes in the print industry. What Chapter is being written this year? Find out from this InfoTrends blog recent release. &nbsp;&nbsp;&nbsp;</p> <p><strong>GRAPH EXPO Rolls Out New Show Floor Features</strong> (<a href="http://whattheythink.com/news/59932-graph-expo-rolls-out-new-show-floor-features/" target="_blank">via WhatTheyThink?</a>)&mdash;from InPlant to <em>The Printerverse</em>, GRAPH EXPO 2012 will have new venues that you won&rsquo;t want to miss. Find out what is what and where to find it.</p> <p><strong>Doxo Uses QR Codes To Bridge The Gap Between Paper Bills And Mobile Payments</strong> (<a href="http://techcrunch.com/2012/09/06/doxo-uses-qr-codes-to-bridge-the-gap-between-paper-bills-and-mobile-payments/" target="_blank">via TechCrunch</a>) &mdash;as the digital mail conversation evolves there are still concerns for how print and digital are going to co-exist. Find out how one Digital Mailbox Service provider is bridging the gap with additional multi-channel communications technology.</p> <p><strong>Zumbox And Computershare Bring Digital Postal Mail Service To Financial Services Industry</strong> (<a href="http://www.marketwatch.com/story/zumbox-and-computershare-bring-digital-postal-mail-service-to-financial-services-industry-2012-09-12" target="_blank">via MarketWatch</a>) &mdash;why is this important to the digital mail, print and mailing industries? 7,000 customers, that is why. In this announcement Computershare has brought the Digital Postal Mail powered by Zumbox idea and capabilities right to their customers. With value add like full archival of all financial documents, this is sure to get some attention.</p> <p><strong>Repurposing Content &ndash; SharePoint Expert Blog</strong> (<a href="http://www.aiim.org/community/blogs/expert/Repurposing-Content" target="_blank">via AIIM</a>) &mdash;what is &ldquo;repurposing&rdquo; from an Enterprise Content Management perspective? And why might It be important to your archive management strategy? Find out in this thoughtful blog post via the AIIM community blog.<strong>&nbsp;</strong></p> <p><strong>Featured Podcast: Best Practice for B2B Communications</strong> (<a href="http://tinyurl.com/9nvksrf" target="_blank">via Document Strategy Podcast</a>) &mdash;in this episode Kevin Craine explores the different challenges and opportunities B2B firms face, relative to their B2C brethren and how those challenges and opportunities should be accounted for in the design of your document and communications strategies. How can executives, decision makers, and change agents at B2Bs integrate an effective document strategy? And what does all this mean for document and info-tech industry professionals?<strong>&nbsp;</strong></p> <p><strong>DM Awards Finalists Announced via Twitter</strong> (<a href="http://www.dmawards.com" target="_blank">via @DMMagAndAwards</a>)&mdash;Check out all of the Document Manager Magazine Award finalists including Crawford Technologies for Best Software. Want to participate? We would love your vote! <a href="http://www.document-manager.com/dmawards/index.php?page=CrawfordVOTE2012">Vote today</a>. &nbsp;</p> <p><strong>Crawford Technologies Releases New White Paper Exploring the Emerging Global Digital Mailbox Revolution</strong> (<a href="http://www.crawfordtech.com/DMSwhitepaper" target="_blank">via CrawfordTech</a>)&mdash;it is anticipated that billions of paperless transactional documents are set to be delivered to customers worldwide by 2015, yet today only 15% of business mail is delivered electronically. That is why now is the time for organizations to take the leap and implement digital mailbox technology &ndash; before their competitors beat them to it. Read the <a href="http://www.crawfordtech.com/news-events/crawford-technologies-releases-new-white-paper-exploring-the-emerging-global-digital-mailbox-revolution" target="_blank">full press release</a> and <a href="http://www.crawfordtech.com/DMSwhitepaper" target="_blank">white paper</a> today.</p> <p>&nbsp;</p> <p>Be sure to check out the June edition of our newsletter, <a href="http://bit.ly/OIHlC4" target="_blank">the Crawford Courier</a>. It is full of must read content!</p> <p>[Image courtesy of <a href="http://www.flickr.com/photos/desiitaly/" target="_blank">the Italian Voice</a>]</p> </p> <p><a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-september-1">Permalink</a> | <a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-september-1#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/dFb3rO9eAkQ" height="1" width="1"/> http://files.posterous.com/user_profile_pics/1373759/McGrew.Jonathan_.jpg http://posterous.com/users/hckIK5fXJCyJs Jonathan McGrew JEMcgrew Jonathan McGrew http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-september-1 Fri, 07 Sep 2012 11:00:00 -0700 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/8bGMuL9-acM/crawfordtechs-weekly-reading-list-september-7 http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-september-7 <p> <p><div class='p_embed p_image_embed'> <img alt="Weeklyreadinglist_300px_9-7-12" height="201" src="http://getfile5.posterous.com/getfile/files.posterous.com/temp-2012-09-07/gJcdwupqxkwoooDCkgucAFgqcIzCJvBChefjJIaofxwdkeAHdEHkfqwpjtjH/WeeklyReadingList_300px_9-7-12.jpg.scaled500.jpg" width="300" /> </div> Last week&rsquo;s reading list looked heavily at news in the digital mail and digital mailbox services marketplace. This week we are switching gears to take a look at the digital print production market including high volume transactional output and automation. As part of that workflow discussion we have included news from the USPS and their productivity decline and a look at best practices in B2B communications.</p> <p>Also, with GRAPH EXPO 2012 right around the corner, be sure to check our page on&nbsp;<em><a href="http://graphexpo12.printmediacentr.com/crawford-technologies/" target="_blank">The Printerverse</a></em> to find out how to register for our two demonstrations (<a href="http://www2.crawfordtech.com/l/7102/2012-09-05/djjx7" target="_blank">Digital Mail and Workflow Automation</a>) and a chance to win a <em>free</em> GRAPH EXPO session pass. If you aren&rsquo;t registered yet for GRAPH EXPO, you can also use <a href="https://www.xpressreg.net/register/GASC102/attendee/reginfo.asp?sc=SM41&amp;p=&amp;o=87019&amp;b=&amp;iq=&amp;aban=&amp;EmailID=&amp;VipCode=&amp;lang=en" target="_blank">this link</a> to get access to the show floor and potentially win an EXECUTIVE OUTLOOK pass or entry into PRINT &rsquo;13!</p> <p>Have you looked at the future of the Print Production Workflow Market and the latest tools?&nbsp;</p> <p>Have other links we should feature? Tell us about them in the comments section below.</p> <p><strong>InfoTrends Predicts Growth For The Print Production Workflow Market Despite Economic Woes</strong> (<a href="http://www.myprintresource.com/press_release/10772690/infotrends-predicts-growth-for-the-print-production-workflow-market-despite-economic-woes" target="_blank">via MyPrintResource</a>)&mdash;are Print Service Providers investing in new technologies and methods? A new study from InfoTrends shows a 9.3% growth in software vendors&rsquo; revenues in 2011. Find out the outlook through 2016 and what trends the PSPs are looking towards. &nbsp;&nbsp;&nbsp;</p> <p><strong>Sophistication in Automation</strong> (<a href="http://www.dpsmagazine.com/Content/ContentCT.asp?P=1276" target="_blank">via DPS Magazine</a>)&mdash;everyone can use a boost in productivity, especially when every dollar and person hour counts towards profitable operation. Cassandra Carnes looks at the effect of streamlining workflows and what those around the print industry have to say about it. Is it an investment your organization should be looking at? All that and more from DPS Magazine.</p> <p><strong>8 Reasons USPS Productivity Is Declining: The Employees Speak Out</strong> (<a href="http://deadtreeedition.blogspot.com/2012/09/8-reasons-usps-productivity-is.html" target="_blank">via Dead Tree Edition</a>) &mdash;many have probably seeing the recent <em>USPS Productivity Has Declined This Year</em> article, but the question quickly became why? In a second round, the Dead Tree Edition seeks to answer that question.</p> <p><strong>Featured Podcast: Best Practice for B2B Communications</strong> (<a href="http://tinyurl.com/9nvksrf" target="_blank">via Document Strategy Podcast</a>) &mdash;in this episode Kevin Craine explores the different challenges and opportunities B2B firms face, relative to their B2C brethren and how those challenges and opportunities should be accounted for in the design of your document and communications strategies. How can executives, decision makers, and change agents at B2Bs integrate an effective document strategy? And what does all this mean for document and info-tech industry professionals?<strong>&nbsp;</strong></p> <p><strong>DM Awards Finalists Announced via Twitter</strong> (<a href="http://www.document-manager.com/dmawards/index.php?page=DMVote2012" target="_blank">via @DMMagAndAwards</a>)&mdash;Check out all of the Document Manager Magazine Award finalists including Crawford Technologies for Best Software. Want to participate? We would love your vote! <a href="http://www.document-manager.com/dmawards/index.php?page=DMVote2012" target="_blank">Vote today</a>. &nbsp;</p> <p><strong>Crawford Technologies Releases New White Paper Exploring the Emerging Global Digital Mailbox Revolution</strong> (<a href="http://www.crawfordtech.com/DMSwhitepaper" target="_blank">via CrawfordTech</a>)&mdash;it is anticipated that billions of paperless transactional documents are set to be delivered to customers worldwide by 2015, yet today only 15% of business mail is delivered electronically. That is why now is the time for organizations to take the leap and implement digital mailbox technology &ndash; before their competitors beat them to it. Read the <a href="http://www.crawfordtech.com/news-events/crawford-technologies-releases-new-white-paper-exploring-the-emerging-global-digital-mailbox-revolution" target="_blank">full press release</a> and <a href="http://www.crawfordtech.com/DMSwhitepaper" target="_blank">white paper</a> today.</p> <p>&nbsp;</p> <p>Be sure to check out the June edition of our newsletter,&nbsp;<a href="http://bit.ly/OIHlC4" target="_blank">the Crawford Courier</a>. It is full of must read content!</p> <p>[Image courtesy of <a href="http://www.flickr.com/photos/thomasleuthard/" target="_blank">85mm.ch</a>]</p> </p> <p><a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-september-7">Permalink</a> | <a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-september-7#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/8bGMuL9-acM" height="1" width="1"/> http://files.posterous.com/user_profile_pics/1373759/McGrew.Jonathan_.jpg http://posterous.com/users/hckIK5fXJCyJs Jonathan McGrew JEMcgrew Jonathan McGrew http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-september-7 Fri, 31 Aug 2012 11:00:00 -0700 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/K_YVpO50b08/crawfordtechs-weekly-reading-list-august-31-2 http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-31-2 <p> <p><div class='p_embed p_image_embed'> <img alt="Weeklyreadinglist_300px_8-31-12" height="225" src="http://getfile6.posterous.com/getfile/files.posterous.com/temp-2012-08-31/qygkffuBHpEpsmFqgeylgcqlBmBvEIebHHGGEyJmxtiHngapJsEdrwCFzCrb/WeeklyReadingList_300px_8-31-12.jpg.scaled500.jpg" width="300" /> </div> This past week has shown surge in digital post or digital mailbox news from around the globe; since this is a particular focus area for Crawford Technologies and our customers it encompasses most of our &lsquo;must reads&rsquo; this week. That said we do have an interesting video blog on HP and their Graphic Arts Experience Center, which is sure to be of interest to anyone in the commercial or production printing business.</p> <p>On deck for this week includes a the aforementioned video blog by InfoTrends, a look at the switch out of Fujifilm in place of Salmat in the Digital Post Australia venture, what it means to be an <em>Efficiency Ninja</em> and its relationship to digital mail and how digital mail is creating better patient engagement in the healthcare industry. Finally we also have information on the DM Awards and our recent release of a thought provoking white paper around exploring digital mailbox services.</p> <p>Has digital mail made it to conversations during your business outlook for next year?&nbsp;</p> <p>Have other links we should feature? Tell us about them in the comments section below.</p> <p><strong>Print Samples from HP&rsquo;s Graphic Arts Experience Center </strong>(<a href="http://blog.infotrends.com/?p=8534" target="_blank">via InfoBlog</a>)&mdash;Jim Hamilton of InfoTrends took a trip out to Hewlett Packard to discover the fruits of their production printing labor. Find out what he saw and his reactions via his video blog.</p> <p><strong>Fujifilm to replace Salmat as digital post replaces printed mail</strong> (<a href="http://www.proprint.com.au/News/313744,fujifilm-to-replace-salmat-as-digital-post-replaces-printed-mail.aspx" target="_blank">via ProPrint</a>)&mdash;in an interesting turn of events Fujifilm is set to take over Salmat&rsquo;s 40% stake in Digital Post Australia, a digital mailbox services set to drive paperless adoption across Australia. Find out what the change means and the outlook for the future of Digital Post Australia. &nbsp;&nbsp;&nbsp;</p> <p><strong>Efficiency Ninja Part 2: Bye Bye Bills!</strong> (<a href="http://www.wired.com/geekdad/2012/08/efficiency-ninja-part-2/" target="_blank">via WIRED</a>)&mdash;what does being an <em>Efficiency Ninja</em> have to do with Digital Mailbox Services and going paperless? Find out in this humorous yet interesting article from WIRED as they look at the Manilla digital mailbox offering.</p> <p><strong>Adding New Channels to Ease the Bill Paying Process and Improve Patient Engagement </strong>(<a href="http://www.beckershospitalreview.com/news-analysis/adding-new-channels-to-ease-the-bill-paying-process-and-improve-patient-engagement.html" target="_blank">via Becker&rsquo;s Hospital Review</a>) &mdash;Digital Mailbox Services are starting to pop up everywhere as people learn the benefits and the methods it can be used and implemented. This example comes from the healthcare industry and looks at working with doxo to improve patient relationships through engagement.</p> <p><strong>DM Awards Finalists Announced via Twitter</strong> (<a href="http://www.twitter.com/DMMagAndAwards" target="_blank">via @DMMagAndAwards</a>)&mdash;Check out all of the Document Manager Magazine Award finalists including Crawford Technologies for Best Software. Want to participate? We would love your vote! Vote at <a href="http://www.dmawards.com">www.dmawards.com</a></p> <p><strong>Crawford Technologies Releases New White Paper Exploring the Emerging Global Digital Mailbox Revolution</strong> (<a href="http://www.crawfordtech.com/news-events/crawford-technologies-releases-new-white-paper-exploring-the-emerging-global-digital-mailbox-revolution" target="_blank">via CrawfordTech</a>)&mdash;it is anticipated that billions of paperless transactional documents are set to be delivered to customers worldwide by 2015, yet today only 15% of business mail is delivered electronically. That is why now is the time for organizations to take the leap and implement digital mailbox technology &ndash; before their competitors beat them to it. Read the full press release and white paper today.</p> <p> <p>&nbsp;</p> <p>Be sure to check out the June edition of our newsletter, <a href="http://bit.ly/OIHlC4" target="_blank">the Crawford Courier</a>. It is full of must read content!</p> <p>&nbsp;</p> <p>[Image courtesy of <a href="http://www.flickr.com/photos/pennuja/" target="_blank">pennuja</a>]</p> </p> </p> <p><a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-31-2">Permalink</a> | <a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-31-2#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/K_YVpO50b08" height="1" width="1"/> http://files.posterous.com/user_profile_pics/1373759/McGrew.Jonathan_.jpg http://posterous.com/users/hckIK5fXJCyJs Jonathan McGrew JEMcgrew Jonathan McGrew http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-31-2 Fri, 24 Aug 2012 11:00:00 -0700 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/kfLbCbbgAWE/crawfordtechs-weekly-reading-list-august-24-2 http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-24-2 <p> <p><div class='p_embed p_image_embed'> <img alt="Weeklyreadinglist_300px_8-24-12" height="201" src="http://getfile0.posterous.com/getfile/files.posterous.com/temp-2012-08-24/oBjwmskhBairxyvdHHjtzbsfdrugxBymGahoJjrjvBusulGcgapbEIDGnGBi/WeeklyReadingList_300px_8-24-12.jpg.scaled500.jpg" width="300" /> </div> The announcements for <a href="http://graphexpo12.printmediacentr.com/crawford-technologies/" target="_blank">GRAPH EXPO 2012</a> are starting to rollout via press releases, blogs and social media. Right on the heels of GRAPH EXPO will be <a href="http://crawfordtech.com/news-events/industry-events" target="_blank">IBM Information OnDemand</a> and <a href="http://crawfordtech.com/news-events/industry-events" target="_blank">Document Strategy Forum</a>. As a global solutions provider we are also focused on our presence at <a href="http://crawfordtech.com/news-events/industry-events" target="_blank">Cross Media 2012</a>, across the pond in London during the first part of September, <a href="http://crawfordtech.com/news-events/industry-events" target="_blank">GITEX</a> in Dubai and <a href="http://crawfordtech.com/news-events/industry-events" target="_blank">DMS EXPO</a> in Germany.</p> <p>September and October are shaping up to be full of interesting news including the recent MUST SEE &lsquo;EMS awards announcements (early this year), Xplor returns to GRAPH EXPO, digital mail makes the news with a private launch, an interesting article on Production Workflow tools and their evolution, augmented reality and how it can lift print response and announcement of the DM Awards Finalists.</p> <p>Has your business evaluated your production workflow tools lately?&nbsp;</p> <p>Have other links we should feature? Tell us about them in the comments section below.</p> <p><span><strong>GRAPH EXPO 2012 MUST SEE &lsquo;EMS Winners Announced</strong> (<a href="http://whattheythink.com/news/59593-graph-expo-2012-must-see-ems-winners-announced/" target="_blank">via WhatTheyThink?</a>)&mdash;find out what the folks over at the MUST SEE &lsquo;EMS program have selected as the products you can&rsquo;t miss. Be sure to stay tuned right before the conference for the Best of Category selections and the Legacy Award. </span></p> <p><strong>Xplor Returns To Graph Expo 2012</strong> (<a href="http://www.myprintresource.com/press_release/10759598/xplor-returns-to-graph-expo-2012?utm_source=Quick+Printing+Weekly+Newsletter&amp;utm_medium=email&amp;utm_campaign=GRVDB120815002" target="_blank">via MyPrintResource.com</a>)&mdash;returning to GRAPH EXPO for another year is Xplor International with their educational presentations by industry and subject matter experts. Be sure to check out the full schedule and join CrawfordTech&rsquo;s Ernie Crawford for his presentation, at 9 a.m. Monday, October 8^th, on the digital mailbox revolution. &nbsp;&nbsp;</p> <p><strong>Digital Post&rsquo;s private launch ahead of public rollout</strong> (<a href="http://www.itwire.com/it-industry-news/market/56289-digital-post%E2%80%99s-private-launch-ahead-of-public-rollout" target="_blank">via IT Wire</a>)&mdash;in a private launch in advance of the public rollout later this year, Digital Post has sent invitations to select groups to jump start their digital postal mail offering. Find out why and what impact this will have on digital mailbox adoption.</p> <p><strong>Print Production Workflow Tools Evolve</strong> (<a href="http://www.dpsmagazine.com/Content/ContentCT.asp?P=1270" target="_blank">via DPS Magazine</a>)&mdash;when was the last time you evaluated your print production workflow toolkit? As digital printing affords print providers more capabilities workflow tools have had to evolve with the time. Find out what products are on the market including our own Crawford Technologies offerings. Be sure to read the printed article that is also a part of this series. &nbsp;&nbsp;&nbsp;&nbsp;</p> <p><strong>Video: Direct Mail Achieves 20% Lift Using Augmented Reality</strong> (<a href="http://directmailproduction.wordpress.com/2012/08/23/video-direct-mail-achieves-20-lift-using-augmented-reality/" target="_blank">via Direct Mail Production Canada</a>)&mdash;have you experienced augmented reality? Many people might have seen this on their Hallmark holiday cards over the past couple years. That is all well and good, but does it have a more commercial application. In this article find out how direct mail is seeing a lift from a little virtual reality. &nbsp;</p> <p><strong>DM Awards Finalists Announced via Twitter</strong> (via <a href="http://www.twitter.com/DMMagAndAwards">@DMMagAndAwards</a>)&mdash;Check out all of the Document Manager Magazine Award finalists including Crawford Technologies for Best Software. Want to participate? We would love your vote! Vote at <a href="http://www.dmawards.com" target="_blank">www.dmawards.com </a></p> <p><strong>Webinar: 16 Ways to Improve Cross Media Communications With Minimal Change and Risk</strong> (<a href="https://www1.gotomeeting.com/register/596063177" target="_blank">via CrawfordTech</a>)&mdash; Do you do business in Europe? If you do and want to take advantage of cross media for your regular customer communications, but you&rsquo;re worried about having to make changes to systems, applications, document composition systems and mailing technologies, this educational webinar is for you. <a href="https://www1.gotomeeting.com/register/596063177" target="_blank">Register today</a> for our August 28, 2012 webinar.</p> <p>&nbsp;</p> <p>Be sure to check out the June edition of our newsletter, <a href="http://bit.ly/OIHlC4" target="_blank">the Crawford Courier</a>. It is full of must read content!</p> <p>[Image courtesy of <a href="http://www.flickr.com/photos/leonfishman/" target="_blank">leonshishman</a>]</p> </p> <p><a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-24-2">Permalink</a> | <a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-24-2#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/kfLbCbbgAWE" height="1" width="1"/> http://files.posterous.com/user_profile_pics/1373759/McGrew.Jonathan_.jpg http://posterous.com/users/hckIK5fXJCyJs Jonathan McGrew JEMcgrew Jonathan McGrew http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-24-2 Fri, 17 Aug 2012 11:00:00 -0700 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/czck0OJMBXA/crawfordtechs-weekly-reading-list-august-17-2 http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-17-2 <p> <p><div class='p_embed p_image_embed'> <img alt="Weeklyreadinglist_300px_8-17-12" height="225" src="http://getfile5.posterous.com/getfile/files.posterous.com/temp-2012-08-17/euAGnqFwmJaABrjxdeEJtxgfcudhyffmicbljErosjaDqCdbsccxEzDxekbE/WeeklyReadingList_300px_8-17-12.jpg.scaled500.jpg" width="300" /> </div> Switching gear this edition, we are focusing on digital print and the idea of innovation. This week in the news we take a look at the future of digital printing from iPads and diapers to the outlook in Russia. As a part of that, Trade shows come in to play, which is why recent IPEX news of those going (and not) and the travelling road show is top of mind.</p> <p>Finally, we found a thoughtful piece from <em>WhatTheyThink?</em> on innovation. They bring forward the idea that it is easy to talk about, but hard to do. The result? Well, you will have to read on to find out what thought-leadership they provide in this week&rsquo;s edition.</p> <p>Is idea execution hard for your company?&nbsp;</p> <p>Have other links we should feature? Tell us about them in the comments section below.</p> <p><strong>Diapers and iPads &hellip; Signs of the Time for Printing and Paper</strong> (<a href="http://blog.infotrends.com/?p=8448" target="_blank">via InfoBlog</a>)&mdash;what do diapers and ipads have to do with the future of printing and paper? Jeff Hayes gets his inspiration from real life experiences (four kids explains the diapers) and being an analyst in the print and paper industry. Has the future of printing and paper changed forever? Find out Jeff&rsquo;s interesting perspective on why companies need to transform their business. &nbsp;</p> <p><strong>Where the Growth is: Digital Printing in Russia</strong> (<a href="http://blog.infotrends.com/?p=8504" target="_blank">via InfoBlog</a>)&mdash;in this post submitted by Ralf Schlozer, the focus is the future of digital printing, but not where you might expect. This conversation looks at Russia and the growth in that market. Is it sustainable? Profitable? And should webe paying attention? Read on to find out the real story behind the growth and its impact on the industry.</p> <p><strong>Ipex 2014 Starts Its Journey With World Tour</strong> (<a href="http://www.myprintresource.com/press_release/10759194/ipex-2014-starts-its-journey-with-world-tour" target="_blank">via MyPrintResource.com</a>)&mdash;it is almost time for another Ipex and for some it is hard to believe that four years has already passed. Last Ipex saw Heidelberg and HP as the largest exhibitors and a rebranding announcement from InfoPrint Solutions, now Ricoh Production Print Solutions (RPPS). What is in store for 2013 and why is there a travelling road show? Click on the link above to find out. &nbsp;&nbsp;&nbsp;</p> <p><strong>Heidelberg pulls out of Ipex 2014</strong> (<a href="http://www.proprint.com.au/News/312238,heidelberg-pulls-out-of-ipex-2014.aspx" target="_blank">via ProPrint</a>)&mdash;right on the heels of the Ipex world tour announcement came a blow to the exhibitor list. Heidelberg, one of the largest exhibitors at Ipex 2010 has decided not to attend the show. The reasons they cite aren&rsquo;t just financial, but strategic. Is this a trend or specific to such a large printing press manufacturer? Find out in this article hot off the press today.</p> <p><strong>Innovation: Easy to Talk About, Hard to Do</strong> (<a href="http://whattheythink.com/articles/59480-innovation-easy-talk-about-hard-do/" target="_blank">via WhatTheyThink?</a>)&mdash;is execution the nitty gritty while ideas are revered as sexy? Or are we &ldquo;drowning in good ideas&rdquo;? Jennifer Matt takes a look at the conundrum of wanting creative ideas and the actual ability to execute. Maybe the executers are really the people we should worship and not those who have the ideas. See what you think after reading this thought provoking article.</p> <p><strong>Webinar: 16 Ways to Improve Cross Media Communications With Minimal Change and Risk</strong> (<a href="https://www1.gotomeeting.com/register/596063177" target="_blank">via CrawfordTech</a>)&mdash; Do you do business in Europe? If you do and want to take advantage of cross media for your regular customer communications, but you&rsquo;re worried about having to make changes to systems, applications, document composition systems and mailing technologies, this educational webinar is for you. Register today for our August 28, 2012 webinar.</p> <p>&nbsp;</p> <p>Be sure to check out the June edition of our newsletter, <a href="http://bit.ly/OIHlC4" target="_blank">the Crawford Courier</a>. It is full of must read content!</p> <p>[Image courtesy of <a href="http://www.flickr.com/people/unlistedsightings/" target="_blank">Unlisted Sightings</a>]</p> </p> <p><a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-17-2">Permalink</a> | <a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-17-2#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/czck0OJMBXA" height="1" width="1"/> http://files.posterous.com/user_profile_pics/1373759/McGrew.Jonathan_.jpg http://posterous.com/users/hckIK5fXJCyJs Jonathan McGrew JEMcgrew Jonathan McGrew http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-17-2 Fri, 10 Aug 2012 11:00:00 -0700 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/D5lZ3f3dfiI/crawfordtechs-weekly-reading-list-august-10-2 http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-10-2 <p> <p><div class='p_embed p_image_embed'> <img alt="Weeklyreadinglist_300px_8-10-12" height="225" src="http://getfile7.posterous.com/getfile/files.posterous.com/temp-2012-08-10/grIibhwkdzgCluyGEioyyGBcszaveryzCkzwJwiyEldydbnmFzkuFaidmnrm/WeeklyReadingList_300px_8-10-12.jpg.scaled500.jpg" width="300" /> </div> Here we are with another edition of the Crawford Technologies Weekly Reading list! At the end of last week we saw a sign of the times with a major school changing its name. Also in the news this week is an Australian company that is betting on digital mail and digital mailbox services to be the future revenue stream of their business. Some might think that is gutsy, but will they come out ahead?</p> <p>In other mailing news this week, the USPS is in the headlines again with an unfortunate and significant loss for third quarter. Ironically, on the flip side we are told that print is still alive and has a future&mdash;specifically in variable data printing. &nbsp;</p> <p>Finally, we have an invitation to next week&rsquo;s <em><a href="http://crawfordtech.com/news-events/transpromo-webinars" target="_blank">Top Considerations For Your ECM Strategy Future </a></em>webinar that will look at EMC Documentum and what companies should be looking at to make sure they are getting the most out of their archiving system of record. It has been shown that only 20% of business reports and documents are housed in the main archive system of record, this webinar will help you consider what to do with the other 80%! &nbsp;</p> <p>Is there a future for variable data printing and can digital mail be the future?</p> <p>Have other links we should feature? Tell us about them in the comments section below.</p> <p><strong>RIT Drops 'Print' from School's Name</strong> (<a href="http://www.piworld.com/article/rits-printing-education-platform-be-called-school-media-sciences/" target="_blank">via Printing Impressions</a>)&mdash;the Rochester Institute of Technology is set to change history by changing the name of its School of Print Media. Find out what the new name is and why it is a &ldquo;sign of the times.&rdquo; &nbsp;&nbsp;&nbsp;&nbsp;</p> <p><strong>Computershare looks to digital postboxes as profits slump</strong> (<a href="http://www.proprint.com.au/News/311386,computershare-looks-to-digital-postboxes-as-profits-slump.aspx" target="_blank">via ProPrint</a>)&mdash;when profits slump 41% you have a problem. For Computershare, they saw the writing on the wall some time ago and have been working to turn the ship and look for smoother waters in new technology. Where are they set to drop anchor? Digital Mailbox Services. Find out why and how they are doing it.</p> <p><strong>USPS posts $5.2 billion net loss for Q3</strong> (<a href="http://www.btobonline.com/article/20120809/DIRECT0202/308099997/usps-posts-5-2-billion-net-loss-for-q3" target="_blank">via BtoB Magazine</a>)&mdash;in the headlines again is the USPS with the announcement of the third quarter results. Find out more and how this is impacting the future of the USPS. Some might say this is why companies like in the story above are banking on digital mail. &nbsp;&nbsp;</p> <p><strong>Why Variable Data Printing is the Future</strong> (<a href="http://blog.mailprint.com/index.php/2652/why-variable-data-printing-is-the-future/" target="_blank">via MailPrint</a>)&mdash;after the &ldquo;No Print&rdquo; Day fiasco it is clear that print is still alive and kicking. But what is the future? Some say it is variable data printing and they even have data to back it up. Read on to find how variable data printing is changing the printing landscape.</p> <p><strong>Webinar: Top Considerations For Your ECM Strategy Future</strong> (<a href="http://crawfordtech.com/news-events/transpromo-webinars" target="_blank">via CrawfordTech</a>)&mdash; Crawford Technologies invites you to join us and learn about the latest strategies and top considerations for storing, loading and organizing high volume transactional documents in EMC Documentum. Join us to learn what you can do now that EMC has announced &ldquo;end of life&rdquo; for Archive Services for Reports and how to leverage the 80% of document and report content that is not housed in your EMC Documentum system. <strong>Two times on August 15, 2012!</strong></p> <p>&nbsp;</p> <p>The August edition of The Crawford Courier is in production, until it hits the street be sure to check out the June edition. It is full of must read content! Make sure you read our <a href="http://bit.ly/OIHlC4" target="_blank">HTML Newsletter today</a>.</p> <p>[Image courtesy of <a href="http://www.flickr.com/photos/vivekn/" target="_blank">vivekn</a>]</p> </p> <p><a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-10-2">Permalink</a> | <a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-10-2#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/D5lZ3f3dfiI" height="1" width="1"/> http://files.posterous.com/user_profile_pics/1373759/McGrew.Jonathan_.jpg http://posterous.com/users/hckIK5fXJCyJs Jonathan McGrew JEMcgrew Jonathan McGrew http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-10-2 Fri, 03 Aug 2012 11:00:00 -0700 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/ay_Bgcj2m7g/crawfordtechs-weekly-reading-list-august-3-20 http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-3-20 <p> <p><div class='p_embed p_image_embed'> <img alt="Weeklyreadinglist_300px_8-3-12" height="225" src="http://getfile7.posterous.com/getfile/files.posterous.com/temp-2012-08-03/abyuroefJuvoBrkxxdFnfispbbwnDbmycgxzyicpoBAlbjfAhJbwtmcbteDz/WeeklyReadingList_300px_8-3-12.jpg.scaled500.jpg" width="300" /> </div> Welcome to the first week of August; this is a time of year where many of us in the Enterprise Output Management and Enterprise Content Management industries are planning for the coming busy trade show season. It is also a time when many people are on vacation, so while our customers, partners, followers and employees take time with their friends and family we are keeping an eye on what is new, exciting and relevant in the news.</p> <p>This week we look at the different types of inkjet (it might surprise you how many there are), liquid toner and the connection to Australia, Pitney Bowes in the financial news, an interview with a leader in Digital Mail, news from Manilla on their provider base and an innovative use of a QR code. &nbsp;</p> <p>Which type of inkjet impacts your business the most?&nbsp;</p> <p>Have other links we should feature? Tell us about them in the comments section below.<strong>&nbsp;</strong></p> <p><strong>Defining Different Types of Inkjet Printing: Industrial, Functional, Decorative, 3D&hellip;</strong> (<a href="http://blog.infotrends.com/?p=8353" target="_blank">via InfoBlog</a>)&mdash;many of us are familiar with inkjet printing being used in production printing, say for transactional documents; what about other uses? Learn more about the different uses for inkjet printing. &nbsp; &nbsp;</p> <p><strong>Aussie connection to digital&rsquo;s next frontier </strong>(<a href="http://www.proprint.com.au/Feature/306853,aussie-connection-to-digital8217s-next-frontier.aspx" target="_blank">via ProPrint</a>)&mdash;at Drupa part of the future of printing buzz was liquid toner. In this article, Frank Romano looks at the &ldquo;Aussie&rdquo; connection to what some are hailing as the next frontier of digital printing. &nbsp;</p> <p><strong>Brean Murray Downgrades Pitney Bowes (PBI) To 'Hold', Sees Balanced Risk Reward</strong> (<a href="http://www.istockanalyst.com/finance/story/5967953/brean-murray-downgrades-pitney-bowes-pbi-to-hold-sees-balanced-risk-reward" target="_blank">via iStockAnaylst</a>)&mdash;while this news might seem to be negative, we see an interesting glimmer around Pitney Bowes&rsquo; new digital mail offering Volly. Read on to see how it may impact the status of financial investment ratings. &nbsp;</p> <p><strong>Interview with John Payne, Zumbox</strong> (<a href="http://www.socaltech.com/interview_with_john_payne_zumbox/s-0044110.html" target="_blank">via Socialtech.com</a>)&mdash;in this interview John Payne talks about what the Digital Mailbox Services business looks like now, why email just won&rsquo;t cut it for consumers, how Zumbox is competing with the postal service and why he joined Zumbox. Gain insight on digital mail from someone banking on the success of this new method of communicating with customers.</p> <p><strong>Manilla.com&rsquo;s List of Regional and National Providers Soars to 3,000</strong> (<a href="https://www.manilla.com/press/manilla-coms-list-of-regional-and-national-providers-soars-to-3000/" target="_blank">via Manilla</a>)&mdash;for many the question of whether to adopt one Digital Mailbox Service or another is which providers they have signed up. After all, without the right providers the value to the customer is limited. Manilla has seen a significant increase to their provider list, find out how it almost double from their recent press release. &nbsp;</p> <p><strong>Justin forges social media partnership with Meet-Meme.com</strong> (<a href="http://www.justinwilson.co.uk/site.php?section=5&amp;item=1088" target="_blank">via JustinWilson.co.uk</a>)&mdash;still wondering what the uses for QR codes are? Take a look at this innovative, dare we say speedy, campaign to give fans access to someone they admire and cheer for.</p> <p><strong>Webinar: Top Considerations For Your ECM Strategy Future</strong> (<a href="https://www1.gotomeeting.com/register/203738312" target="_blank">via CrawfordTech</a>)&mdash; Crawford Technologies invites you to join us and learn about the latest strategies and top considerations for storing, loading and organizing high volume transactional documents in EMC Documentum. Join us to learn what you can do now that EMC has announced &ldquo;end of life&rdquo; for Archive Services for Reports and how to leverage the 80% of document and report content that is not housed in your EMC Documentum system.</p> <p>&nbsp;</p> <p>The August edition of The Crawford Courier is in production, until it hits the street be sure to check out the June edition. It is full of must read content! If you would like to read our HTML format click <a href="http://bit.ly/OIHlC4" target="_blank">here</a>.</p> <p>[Image courtesy of <a href="http://www.flickr.com/people/zoetnet/" target="_blank">zoetnet</a>]</p> </p> <p><a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-3-20">Permalink</a> | <a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-3-20#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/ay_Bgcj2m7g" height="1" width="1"/> http://files.posterous.com/user_profile_pics/1373759/McGrew.Jonathan_.jpg http://posterous.com/users/hckIK5fXJCyJs Jonathan McGrew JEMcgrew Jonathan McGrew http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-august-3-20 Fri, 27 Jul 2012 11:00:00 -0700 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/ox1CrIvnC7I/crawfordtechs-weekly-reading-list-july-27-201 http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-july-27-201 <p> <p><div class='p_embed p_image_embed'> <img alt="Weeklyreadinglist_300px_7-24-12" height="240" src="http://getfile3.posterous.com/getfile/files.posterous.com/temp-2012-07-27/lHEgjfqiIcGEqAzddFFrEHACclIluHtpcHtlJEjtlqghsfcIrdDAkaImrrGs/WeeklyReadingList_300px_7-24-12.jpg.scaled500.jpg" width="320" /> </div> </p> <p>On this last full week in July we look toward August and the coming trade show season for the print and archive management industry. On the CrawfordTech roadmap is Cross Media, GRAPH EXPO, Document Strategy Forum, GITEX Technology Week, IBM Information OnDemand and DMS Expo (not necessarily in that order). And that is mostly in October!</p> <p>It is indeed going to be a busy October, but as we head towards those shows and great customer interactions we continue to keep an eye out on what is happening in the news. This week we have a charitable story, a preview into a film about Linotype, color driving the production printing market and partnerships in the Digital Mailbox Services space.</p> <p>Did you ever think there would be a movie about Linotype?&nbsp;Have other links we should feature? Tell us about them in the comments section below.</p> <p><strong>The Printing Charity helps unemployed youth</strong> (<a href="http://www.printmonthly.co.uk/printmonthly/News.aspx?i=908" target="_blank">via printmonthly</a>)&mdash;this is a story about the printing industry in the UK lending a helping hand to those who are out of work. Find out how this little bit of helps spawns rejuvenation in the industry. &nbsp;&nbsp;</p> <p><strong>"Linotype: The Film" Official Trailer</strong> (<a href="http://www.myprintresource.com/video/10746009/linotype-the-film-official-trailer" target="_blank">via MyPrintResource.com</a>)&mdash;ever wonder about the history of Linotype? What about the passion of the people who work there? You are in luck because the invention that is credited with revolutionizing the print and communications industry now has its own movie.</p> <p><strong>Color drives the production printing market</strong> (<a href="http://blog.infotrends.com/?p=8291" target="_blank">via InfoBlog</a>)&mdash;does color really move the needle in the production printing market space? This is a question many customers and providers have asked over the years and InfoTrends has come to the table with a new report. Find out how color drives the market and how much it can move the needle. &nbsp;</p> <p><strong>Digital Mailbox Services: A Story We All Know With a New Solution</strong> (<a href="http://blog.crawfordtech.com/digital-mailbox-services-a-familiar-problem-w" target="_blank">via CrawfordTech Blog</a>)&mdash;wondering how digital mail relates to you and your business. Take a journey with Nicole to find out the issues she was directed to solve and what she learned along the way.</p> <p><strong>Pitney Bowes announces new mailing partners ahead of Volly launch</strong> (<a href="http://www.printweek.com/news/1142019/pitney-bowes-announces-new-mailing-partners-ahead-volly-launch/" target="_blank">via PrintWeek</a>)&mdash;in this article PrintWeek looks at the partnerships being established by awaited Digital Mailbox Services provider Volly. See what Sales VP Brian Wilson has to say about the partnerships and Volly's entry into the digital mail market.&nbsp;</p> <p><strong>Webinar Replay: Multi-Channel Delivery &amp; Digital Mail: Business Considerations You Can't Afford to Miss</strong> (<a href="http://www.xduonline.net/video/XplorCT071112/XplorCT071112.html" target="_blank">via CrawfordTech</a>)&mdash;multi-channel communication delivery is becoming a challenge for most organizations. There are now a plethora of new channels that customers are looking to receive their customer communications on. And the demand for alternate channels continues to grow wildly. How are you going to meet this surging demand?</p> <p>&nbsp;</p> <p>The August edition of The Crawford Courier is in production, until it hits the street be sure to check out the June edition. It is full of must read content! If you would like to read our new HTML format click <a href="http://bit.ly/OIHlC4" target="_blank">here</a>.</p> <p>[Image courtesy of&nbsp;<a href="http://www.flickr.com/photos/65498764@N00/" target="_blank">Terje S. Skjerdal</a>]</p> </p> <p><a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-july-27-201">Permalink</a> | <a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-july-27-201#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/ox1CrIvnC7I" height="1" width="1"/> http://files.posterous.com/user_profile_pics/1373759/McGrew.Jonathan_.jpg http://posterous.com/users/hckIK5fXJCyJs Jonathan McGrew JEMcgrew Jonathan McGrew http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-july-27-201 Fri, 20 Jul 2012 11:00:00 -0700 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/RFXqOZ09hkM/crawfordtechs-weekly-reading-list-july-20-201 http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-july-20-201 <p> <p><div class='p_embed p_image_embed'> <img alt="Weeklyreadinglist_300px_7-20-12" height="300" src="http://getfile4.posterous.com/getfile/files.posterous.com/temp-2012-07-20/hJhbBsEooburbaooAtAtgcAJtxHcabugyoDabinHfDkAJlutnvpJlgjDkgBE/WeeklyReadingList_300px_7-20-12.jpg.scaled500.jpg" width="225" /> </div> </p> <p>As we roll into late July I am sure the summer feels as though it is fleeting for many of us; right around the corner is back to school and not too far off the next set of trade shows. However, as we take in the beautiful days of summer, we must keep an eye on the trends taking us through toward third quarter.</p> <p>Digital Mail continues to be a hot topic and we have some interesting news in the global arena including a strategy for India and a push for adoption that includes a video explanation of benefits. Looking at the document market, we have information on a new study released analyzing the Document Outsourcing Market. On the postal mail side of things the USPS looks at multi-channel for online merchants and GMC is acquired by a Pitney Bowes competitor. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p> <p>What topics are moving your customers to engage with your company?&nbsp;</p> <p>Have other links we should feature? Tell us about them in the comments section below.</p> <p><strong>USPS to reprise QR promotion for online merchants</strong> (<a href="http://www.btobonline.com/article/20120719/DIRECT0202/307199994/usps-to-reprise-qr-promotion-for-online-merchants" target="_blank">via BtoB Magazine</a>)&mdash;are your customers looking at doing Cyber Monday promotions? If so, the USPS might be starting to show their cards for the future of relevant services for multi-channel markets. See how QR Codes play in the next wave of USPS offers for the print and mail industries. &nbsp;&nbsp;</p> <p><strong>InfoTrends Publishes US And European Document Outsourcing Market Forecasts For 2011-2016</strong> (<a href="http://www.myprintresource.com/press_release/10742502/infotrends-publishes-us-and-european-document-outsourcing-market-forecasts-for-2011-2016?utm_source=Printing+News+Weekly+Newsletter&amp;utm_medium=email&amp;utm_campaign=GRVDB120713002&amp;o_eid=" target="_blank">via MyPrintResource.com</a>)&mdash;curious about the outlook of the document outsourcing market in the United States and Europe? InfoTrends has you covered with a new study analyzing the market from 2011 to 2016.</p> <p><strong>Pitney Bowes outlines growth strategy in India</strong> (<a href="http://articles.timesofindia.indiatimes.com/2012-07-19/software-services/32746451_1_digital-mailbox-solution-pitney-bowes-bowes-software-india" target="_blank">via The Times of India</a>)&mdash;a global provider in mailing solutions, Pitney Bowes has been committed to expanding into global markets for some time. Find out more about their strategy and how their Digital Mailbox Services offering, Volly, comes into play.</p> <p><strong>To Print or Not to Print?</strong> (<a href="http://blog.crawfordtech.com/to-print-or-not-to-print" target="_blank">via CrawfordTech Blog</a>)&mdash;need to understand what motivates people to agree to suppress print or, in other words, go &lsquo;paperless. This blog entry seeks to ask the question with apologies to Shakespeare. &nbsp;</p> <p><strong>The Zumbox Service Reduces Paper Waste by Sending Digital Letters</strong> (<a href="http://www.trendhunter.com/trends/zumbox" target="_blank">via TrendHunter</a>)&mdash;we are starting to see many different types of websites pick up on Digital Mailbox Services like Zumbox. TrendHunter is one of the latest talking about the reduced paper potential and with embedded video from Zumbox promoting the benefits of the service.</p> <p><strong>Neopost Acquires GMC Software</strong> (<a href="http://blog.infotrends.com/?p=8083" target="_blank">via InfoBlog</a>)&mdash;French based mailroom solutions company Neopost acquires Swiss-based Customer Communications Management (CCM) provider GMC Software Technology. Find out what this means for the market and if there is any insight into why long standing Swiss hold out, GMC, sold to the French based firm. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p> <p><strong>Webinar Replay: Multi-Channel Delivery &amp; Digital Mail: Business Considerations You Can't Afford to Miss</strong> (<a href="http://www.xduonline.net/video/XplorCT071112/XplorCT071112.html" target="_blank">via CrawfordTech</a>)&mdash;multi-channel communication delivery is becoming a challenge for most organizations. There are now a plethora of new channels that customers are looking to receive their customer communications on. And the demand for alternate channels continues to grow wildly. How are you going to meet this surging demand?</p> <p>&nbsp;</p> <p>The June edition of The Crawford Courier is on the street and full of must read content! If you would like to read our new HTML format click <a href="http://bit.ly/OIHlC4" target="_blank">here</a>.</p> <p>[Image courtesy of <a href="http://www.flickr.com/photos/tjeerd/" target="_blank">Tjeerd</a>]</p> </p> <p><a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-july-20-201">Permalink</a> | <a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-july-20-201#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/RFXqOZ09hkM" height="1" width="1"/> http://files.posterous.com/user_profile_pics/1373759/McGrew.Jonathan_.jpg http://posterous.com/users/hckIK5fXJCyJs Jonathan McGrew JEMcgrew Jonathan McGrew http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-july-20-201 Tue, 17 Jul 2012 06:27:00 -0700 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/prKN_9BVYP4/what-a-long-dead-italian-economist-can-tell-u http://blog.crawfordtech.com/what-a-long-dead-italian-economist-can-tell-u <p> <p><em><div class='p_embed p_image_embed'> <img alt="Vilfredo-pareto" height="347" src="http://getfile5.posterous.com/getfile/files.posterous.com/temp-2012-07-17/nDaAoreBeeBfjIGExpchjmsFsfmzftepEgfdbpFwnJHAAvIhbqxAnqDxxaiA/vilfredo-pareto.jpg.scaled500.jpg" width="300" /> </div> Want to know more about this topic and how to create new revenues from existing documents? <a href="https://www1.gotomeeting.com/register/376476136" target="_blank">Register for our free webinar now</a>...&nbsp;</em></p> <p>&nbsp;</p> <p><strong>The year is 1906 and an Italian economist is counting the peas he has grown in his garden. Who knew that over 100 years later this simple action would lead to an undeniable principle that can help all of us shape our profits in the 21st Century?</strong></p> <p>The name of this gentleman was Vilfredo Pareto, and his research has led to an oft-quoted mantra about cause and effect that you have probably used at least once in your life &ndash; the 80/20 rule, or Pareto Principle. It came about when Pareto noted that 80% of the peas in his garden came from 20% of the pods, and so a research project was born to see if that rule held up elsewhere.</p> <p>It was another learned gentleman that uncovered Pareto&rsquo;s work and proceeded to flaunt its simplicity and brilliance, Joseph Juran, but it is in recent years that researchers have taken the Pareto Principle to task in order to test whether it is really true or not.</p> <p>And guess what? The Pareto Principle largely stands up under even the most stringent scrutiny&hellip;</p> <p>Everyone from Xerox to the IDC and even the United Nations have tested the theory, and found that within a tolerance of 5%, the 80/20 rule works just fine across a range of cause and effect scenarios.</p> <p>Here are a few examples:</p> <p>&bull;<span style=""> </span>80% of your profits come from 20% of your customers</p> <p>&bull;<span style=""> </span>80% of the World&rsquo;s GDP is controlled by 20% of the people</p> <p>&bull;<span style=""> </span>80% of new business comes from 20% of your existing customer base</p> <p>&bull;<span style=""> </span>80% of documents produced by computer systems come from 20% of your IT spend</p> <p>Let&rsquo;s focus on those last two examples for a moment.</p> <p>If you want to make new money in today&rsquo;s cash-strapped environment, where do you currently look? Do you go out and find new places to do business? Do you move to pastures new and seek opportunities to expand your territory?</p> <p><em>Or do you find new business by talking to your existing customers; the very people who already decided to do business with you in the first place?</em></p> <p>Pareto suggests that if you focus on the top 20% of those existing clients, you will find 80% of your new revenue opportunities.</p> <p>What about that document production statistic then? What does that really mean?</p> <p>If we look at all the documents that are produced by computer systems, it turns out that the majority of them are not letters in Word, spreadsheets in Excel or pretty brochures from Adobe Illustrator. No.</p> <p>The vast majority of documents produced and delivered in the world are transactional in nature; bills, statements and invoices. And they come from the ERP and financial systems, which make up around 20% of the overall IT budget on average.</p> <p>So if the majority of output is transactional in nature and already goes to existing clients, and existing clients are where 80% of your new revenue opportunities exist, why aren&rsquo;t we making better use of these outlets to talk to our customer base?</p> <p>We can&rsquo;t answer that question directly here, but thankfully we can tell you how to take advantage of your existing output to generate new revenues, without application or process changes. Sign up for our webinar using the link below, and we'll do what we can to point you in the right direction.</p> <p><strong>Thanks to Mr. Pareto, his famous peas and 100 years of research into his work, the 80/20 principle stands up. Now is your chance to do the same&hellip;</strong></p> <p><em>Want to learn more about Mr. Pareto and 15 things you can do with a print-stream to generate new revenue?&nbsp;<a href="https://www1.gotomeeting.com/register/376476136" target="_blank">Register for our free webinar now</a>...</em></p> <p>&nbsp;</p> </p> <p><a href="http://blog.crawfordtech.com/what-a-long-dead-italian-economist-can-tell-u">Permalink</a> | <a href="http://blog.crawfordtech.com/what-a-long-dead-italian-economist-can-tell-u#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/prKN_9BVYP4" height="1" width="1"/> http://files.posterous.com/user_profile_pics/911322/Press_photo_-_1003_bw_200px.jpg http://posterous.com/users/1l1su6Zp6JSp Stewart Rogers Stewart Rogers Stewart Rogers http://blog.crawfordtech.com/what-a-long-dead-italian-economist-can-tell-u Fri, 13 Jul 2012 11:00:00 -0700 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/AVQcuUSLBIk/crawfordtechs-weekly-reading-list-july-13-201 http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-july-13-201 <p> <p><div class='p_embed p_image_embed'> <img alt="Weeklyreadinglist_300px_7-13-12" height="298" src="http://getfile2.posterous.com/getfile/files.posterous.com/temp-2012-07-13/cIqxscqijpauhowzelpadfJgFHcpJHkFbmnAmFFvodfdIGfkIAmbfpeevnCz/WeeklyReadingList_300px_7-13-12.jpg.scaled500.jpg" width="300" /> </div> Welcome to the Friday the 13^th edition of the Crawford Technologies Weekly Reading List for the print, archive and alternate formats markets. On this rare Friday there are several bits of news we have gather from earlier in the week that speak to the future of digital printing and the rise of Digital Mailbox Services.</p> <p>This week in the news we have a look at Benny Landa&rsquo;s comments on drupa 2012 &nbsp;via a translated Hebrew article that might show the next direction digital production printing. Then we switch gears and look at an analysts take on the growing excitement in the Digital Mailbox Services market along with news from Europe on a new partnership to create the premier international mail B2C solution. Finally, we will have commentary on the investment being made in digital mail. &nbsp;&nbsp;&nbsp;&nbsp;</p> <p>Which piece of news will move your business forward the most?&nbsp;</p> <p>Have other links we should feature? Tell us about them in the comments section below.</p> <p><strong>Benny Landa Comments on drupa 2012</strong> (<a href="http://blog.infotrends.com/?p=7937" target="_blank">via InfoBlog</a>)&mdash;Landa is well known in the digital print industry, especially with his ties to inkjet technology and the Hewlett Packard Indigo. At drupa 2012 the halls were buzzing with news about the next innovation from Benny Landa; this interview with Landa translated from a Hebrew paper helps set the scene for where the company has been and where it will be going in the digital print marketplace. &nbsp;</p> <p><strong>Excitement Grows for Digital Mailbox Services</strong> (<a href="http://blog.infotrends.com/?p=8008" target="_blank">via InfoBlog</a>)&mdash;in this blog post by Matt Swain, the InfoTrends thought leader provides insight into the excitement that is bubbling up to the surface for Digital Mailbox Services. Read the most recent news on linked accounts, see screenshots from Volly and get a preview to where digital mail is going in the future.</p> <p><strong>Swiss Post and La Post form new International B2C Solution</strong> (<a href="http://www.hellmail.co.uk/postalnews/templates/postal_industry_news.asp?articleid=3415&amp;zoneid=3" target="_blank">via HellMail</a>)&mdash;announcement of the partnership between Swiss Post and La Post is sure to shake up the international mail community. With the combined expertise, the future for these B2C solutions offerings looks bright. And if you are wondering if your company can take advantage of these type of services in Europe, Middle East and Africa this is a must read.</p> <p><strong>Red Tag Revival? Royal Mail to Launch Their Intelligent Mail Barcode Solution</strong> (<a href="http://blog.crawfordtech.com/red-tag-revival-royal-mail-to-launch-their-in-35027" target="_blank">via CrawfordTech Blog</a>)&mdash;mailers in the United States have been offered the option of an Intelligent Mail solution for quite some time. However, many countries have not had the same luxuries; find out how Royal Mail is changing the face of postal mail in the United Kingdom.</p> <p><strong>Zumbox Secures $10 Million Series C Financing for Digital Postal Mail System</strong> (<a href="http://www.mailingsystemstechnology.com/ME2/dirmod.asp?sid=A30B1B73BF2F49CB8E1C75867F016788&amp;nm=&amp;type=n" target="_blank">via Mailing Systems Technology</a>)&mdash;funding is always a challenge in an emerging market, but for Zumbox they have just seen an infusion of Series C funds. Find out what these funds will be used for and the perspective of CEO John Payne. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p> <p><strong>Crawford Courier &ndash; June 2012: EMEA Update: Postal Prices, New Hires and Fresh Problems Solved</strong> (<a href="http://crawfordtech.com/news-events/0612-emea-update-postal-prices-new-hires-and-fresh-problems-solved" target="_blank">via CrawfordTech</a>)&mdash;the market in EMEA is changing. Postal prices across Europe are increasing and companies are having to take a hard look at how to adapt and continue to do business.</p> <p><strong>Webinar Replay: Business Document Accessibility: What Your Organization Needs to Know</strong> (<a href="https://www1.gotomeeting.com/register/966017616" target="_blank">via CrawfordTech</a>)&mdash;this webinar is designed to challenge the misleading information out there and make sure people are educated about the laws protecting visually-impaired customers. Having this information will help organizations develop strategies that will provide accessible documents in order to meet their entire customer&rsquo;s need. Watch this webinar replay by clicking <a href="https://www1.gotomeeting.com/register/966017616" target="_blank">here</a>.</p> <p><em>Also, for our EMEA customers, be sure to check out our most recent webinar scheduled for later this July:&nbsp;15 Things You Can Do With A Print Stream to Generate New Revenue. <a href="https://www1.gotomeeting.com/register/376476136" target="_blank">Register today!</a></em></p> <p>&nbsp;</p> <p>The June edition of The Crawford Courier is on the street and full of must read content! If you would like to read our new HTML format click <a href="http://bit.ly/OIHlC4" target="_blank">here</a>.</p> <p>[Image courtesy of <a href="http://www.flickr.com/photos/michale/" target="_blank">michale</a>]</p> </p> <p><a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-july-13-201">Permalink</a> | <a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-july-13-201#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/AVQcuUSLBIk" height="1" width="1"/> http://files.posterous.com/user_profile_pics/1373759/McGrew.Jonathan_.jpg http://posterous.com/users/hckIK5fXJCyJs Jonathan McGrew JEMcgrew Jonathan McGrew http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-july-13-201 Wed, 11 Jul 2012 06:41:00 -0700 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/sDX3pLTl3Tg/red-tag-revival-royal-mail-to-launch-their-in-35027 http://blog.crawfordtech.com/red-tag-revival-royal-mail-to-launch-their-in-35027 <p> <p><span style="font-size: medium;"><em><div class='p_embed p_image_embed'> <img alt="Royal-mail" height="216" src="http://getfile5.posterous.com/getfile/files.posterous.com/temp-2012-07-11/xoCfAdEEycsoEFbwaImkIIjGItlGnyqycFEmwqxwhuGvfHjziqbbCbubEqCB/royal-mail.png.scaled500.png" width="300" /> </div> The UK&rsquo;s national postal service is the latest to provide an &lsquo;IMB&rsquo; system for tracking and tracing mail.</em></span></p> <p>Royal Mail is a national institution in the United Kingdom. Responsible for universal mail delivery and collection in the UK, the organization delivers over 80 million items every working day.&nbsp;</p> <p>As you can imagine this creates a need for tracking and confirmation services for mailers. In the U.S.A., the USPS has offered an IMB solution for some time, while in contrast Royal Mail has been busy developing various alternative systems to meet the needs of the UK population. That work is about to come to fruition with the release of a new IMB solution.</p> <p>A product named Red Tag was due to become the Royal Mail&rsquo;s initial foray into IMB a year ago, but this was put on hold after a limited trial period. Revitalised and re-launched as &lsquo;Enterprise Intelligent Barcode&rsquo; (EIB), the new and improved tracking and tracing system will get a public airing next week at an exclusive launch event in London.</p> <p>Of course, as we work closely with Royal Mail and other postal services, we&rsquo;ll be at the event to bring you more details. Crawford Technologies has been providing an industry leading IMB solution for many years through our <a href="http://crawfordtech.com/products/enterprise-imb" target="_blank">PRO Mail Tracker and PRO Unique ID Manager</a> products; these products produce the barcodes and maintain the unique ID databases for each mail piece while interfacing with current mailing environments.</p> <p>As Royal Mail launches their Intelligent Mail Barcode solution, CrawfordTech leads the way in providing software to help you integrate this new offering quickly and efficiently. Through our proven IMB solution we give our customers the ability to produce the barcodes post-composition with no changes needed to applications, document composition systems or processes. The result is increased productivity, better tracking and more revenue added to your bottom-line.&nbsp;</p> <p>Look out for more details on Royal Mail&rsquo;s Enterprise Intelligent Barcode programme as they become available.</p> <p>&nbsp;</p> </p> <p><a href="http://blog.crawfordtech.com/red-tag-revival-royal-mail-to-launch-their-in-35027">Permalink</a> | <a href="http://blog.crawfordtech.com/red-tag-revival-royal-mail-to-launch-their-in-35027#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/sDX3pLTl3Tg" height="1" width="1"/> http://files.posterous.com/user_profile_pics/911322/Press_photo_-_1003_bw_200px.jpg http://posterous.com/users/1l1su6Zp6JSp Stewart Rogers Stewart Rogers Stewart Rogers http://blog.crawfordtech.com/red-tag-revival-royal-mail-to-launch-their-in-35027 Fri, 06 Jul 2012 08:41:00 -0700 http://feedproxy.google.com/~r/TheCrawfordtechBlog/~3/K18h1BbAedQ/crawfordtechs-weekly-reading-list-july-6-2012 http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-july-6-2012 <p> <p><div class='p_embed p_image_embed'> <img alt="Old-man-reading" height="244" src="http://getfile0.posterous.com/getfile/files.posterous.com/temp-2012-07-06/HFDxxHecxugmCjExIpchdmyrqsyCGHpkeErmryDGtHxqjDwxhDwuGeGGeAua/old-man-reading.jpg.scaled500.jpg" width="320" /> </div> Welcome to the latest edition of our Weekly Reading List for the print, archiving and alternate formats industries.</p> <p>In the news this week is an article from Document Boss that goes into detail about&nbsp;customer communications management and what it means for the future of dynamic document management. We take a look at Accenture's report on high performance in the postal industry which answers the question "how can we make the right strategic choices to build a sustainable future?".</p> <p>We also want to invite our followers to two new webinars delivered in association with Xplor International and Xplor UK &amp; Ireland. Both of these educational sessions aim to answer some important issues, including where the digital mailbox service industry is going and how to generate revenues from existing print streams.</p> <p>Finally, following the recent news from HP and Agfa that they are not exhibiting at Ipex 2014, who else is considering their options?</p> <p><strong>Landa to review Ipex participation (via <a href="http://www.proprint.com.au/News/306570,landa-to-review-ipex-participation.aspx" target="_blank">ProPrint</a>)</strong></p> <p>Following the high-profile exits of both HP and Agfa, Landa decides to review their participation in the event.</p> <p><strong>Customer Communications &ndash; the new frontier for dynamic document management (via <a href="http://www.documentboss.com/blog/customer-communications-%25E2%2580%2593-new-frontier-dynamic-document-management" target="_blank">Document Boss</a>)</strong></p> <p>A look at some of the&nbsp;compelling business drivers that are fuelling an increased spotlight on the Document Composition and Automation sectors that straddle both ends of the ECM niche - from input to output.</p> <p><strong>North America Webinar: Multi-Channel Delivery &amp; Digital Mail: Business Considerations You Can't Afford to Miss (via <a href="https://www2.gotomeeting.com/register/853215378" target="_blank">Xplor International</a>)</strong></p> <p>We invite you to join Xplor International and Crawford Technologies as we take an educational look at the challenges of multi-channel delivery and the quickly increasing need for digital mailbox services. During this webinar we will take a light (and sometimes humours) look at the business considerations you can&rsquo;t afford to miss. <a href="https://www2.gotomeeting.com/register/853215378" target="_blank">Register now</a>.</p> <p><strong>Are you ready for Full Service IMb to maintain Automation Discounts? (via <a href="http://crawfordtech.com/news-events/0612-are-you-ready-for-full-service-imb-to-maintain-automation-discounts" target="_blank">CrawfordTech</a>)</strong></p> <p>Most if not all of us have started the transition to BASIC IMb with the retirement of the postnet barcode slated for January 2013. The question is, are you ready for the Full Service IMb in January 2014?</p> <p><strong>Achieving High Performance in the Postal Industry: Accenture Research 2012 (via <a href="http://www.accenture.com/us-en/pages/insight-achieving-high-performance-postal-industry.aspx" target="_blank">Accenture</a>)</strong></p> <p>In their fifth study of high performance in the postal industry, Accenture aim to answer the key question faced by postal organizations: How can they make the right strategic choices to build a sustainable future?</p> <p><strong>EMEA Webinar: 15 Things You Can Do With A Print Stream to Generate New Revenue (via <a href="https://www1.gotomeeting.com/register/376476136" target="_blank">Xplor UK &amp; Ireland</a>)</strong></p> <p>In this webinar, presented in association with Xplor UK &amp; Ireland, we'll take a look at how a long-dead Italian economist foretold the future, what his research means in the 21st Century and how you can take your existing communications and turn them into revenue-generating goldmines. <a href="https://www1.gotomeeting.com/register/376476136" target="_blank">Register now</a>.</p> <p>Need more? Don't forget, the <a href="http://bit.ly/OIHlC4" target="_blank">June edition of The Crawford Courier</a> is on the street and full of must read content!</p> <p><span style="font-size: x-small;">[Image: <a href="http://www.flickr.com/people/pedrosimoes7/" target="_blank">pedrosimoes7</a>]</span></p> </p> <p><a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-july-6-2012">Permalink</a> | <a href="http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-july-6-2012#comment">Leave a comment&nbsp;&nbsp;&raquo;</a> </p><img src="http://feeds.feedburner.com/~r/TheCrawfordtechBlog/~4/K18h1BbAedQ" height="1" width="1"/> http://files.posterous.com/user_profile_pics/911322/Press_photo_-_1003_bw_200px.jpg http://posterous.com/users/1l1su6Zp6JSp Stewart Rogers Stewart Rogers Stewart Rogers http://blog.crawfordtech.com/crawfordtechs-weekly-reading-list-july-6-2012