BENEFITS OF BLOGGING

2020-09-30T02:25:00.001-07:00

BLOGGING AND ITS IMPACT ON THE ONLINE SPACE

A blog is a platform where people get to share information, ideas, and opinions. The person writing a blog is a blogger, and the content he/ she publishes is a post. Blogs have existed since the early 1990s but were referred to differently back then. From personal homepage to weblog and eventually blog. Its impact on the online space has rapidly expanded. Many people now realize its relevance in our daily lives.

Below are a few impacts blogging has made on the online space:

Problem Solving

It appears that the more we evolve, the more problems we unearth; financial, marital lifestyle, child care, self-care, and even religion. All these problems need solutions, and this is where bloggers come in. They find a niche and then focus on it. Some professionals such as Psychiatrists, Accountants, and Nutritionists may write blogs to help their readers find a way out of their troubles.

Avail Knowledge, Skills, and Resources

Many Kenyans, especially the youth, have heard of Kenyaplex. It is a blog website run by Raphael Mutua. It offers services to students and teachers all over Kenya. On this site, you will find tutorials, exam papers, and their answers and a variety of tests to help boost you academically. This is one of many blogs that provides its readers with studying resources.

Draw People Closer

The current technology has shifted human interactions from physical to virtual. As a result, new ways to bring people together have emerged. Blogging is among the top on the list. A good example is football fans. This group of people is known for its intense enthusiasm. Bloggers specializing in this niche create an opportunity for fans from every corner of the world to show their solidarity for their beloved teams.

Has Created Earning Opportunities

Before the internet became as popular as it is today, people used to rely on physical presence and labor to earn their daily bread. Nowadays, working online is more lucrative than most jobs. Blogging is just one of the many specializations of online work. They mostly earn through ads and affiliate marketing. Earning bloggers are proof that the online space has infinite potential.

Leaving a Mark

It is normal for a person to want more out of life; to be remembered for making a difference, no matter how small. Blogging offers the opportunity to do just that. Of utmost importance is to decide what you want to write about. This requires some self-searching; finding out who you are and in what area you want to make a difference. After doing that, you become purpose-driven and your journey will be more definite. It will be accompanied by a feeling of achievement, confidence, and pride in your work.

Making a difference, however, is more satisfying when the end result benefits others more than yourself.

Let Your Voice Be Heard

Everyone has ideas and opinions that they are unable to share. This could be due to stage fright or you just can't find the people to share with. The internet has killed both birds with one stone; it gives its users the option to be anonymous and has broadened the range of targeted audience, respectively. Before, people would put up posters and hope that whoever passed by would take time to read it. This method was tedious, expensive, and often yielded unsatisfactory results.

With blog posts, you can share your stand on different areas; politics, oppressive policies, and Human rights, culture, technology, injustices, etc. Express yourself! You never know, you may be exactly what someone somewhere needs. Your speaking out may motivate others to do the same. We will end up creating a world free of the fear of rejection.

Sharpen Writing Skills

Most high-class writers in the online space are bloggers. Bloggers have been seen to advance to article writing, whether on a website or a newspaper. Blogs are brief and engaging, and that's why they are palatable to most people.

Perfection in writing, like all other fields, can only be achieved through practice. Successful writers on the online space did not start on a high note. They wrote and posted blogs occasionally and made it a habit to learn something from each post.

The impact bloggers can make on the internet is unfathomable; listed above are but a few of them. They realize that the internet holds great potential. I would urge the youth to take advantage of this, and what better way to go about it if not blogging? It has proven to be beginner-friendly since it's not hard to set up and navigate through. It also doesn't pressure the user to be professional or formal, although others prefer to be formal. Bloggers have the freedom to be themselves when writing. It's a great way to bond and relate with your readers.

BENEFITS OF TECHNOLOGY IN SERVICE DELIVERY

2020-09-19T16:46:00.001-07:00

TECHNOLOGY AND SERVICE DELIVERY

A service is an output based on intangible elements. Teaching is a service. You cannot touch the effort applied, neither can you quantify the emotions of the teacher when performing the service. Before technology became part of life, service delivery was evaluated based on direct human interaction between service providers and their recipients.

Over the years, we have seen how technology has changed the dynamic of service delivery. Below are a few benefits of technology in delivering services.

Automated and mobile services

Gone are the days when you had to wait in line to withdraw money from your bank account. Banks have solved this problem by using ATMs and distributing them all over the country. Banks are now less congested, the employees have a lesser workload, and customers save time; everybody wins!

Businesses are now adopting cashless transactions. This has proven to improve customer satisfaction. Physically carrying colossal sums of money is a high-risk endeavor. Therefore, a customer will prefer to pay for a piece of furniture via M-Pesa or debit card over cash.

Transport infrastructure

Service delivery and transport go hand in hand. For quality service delivery to exist, there must be good modes and means of transport. I remember over a decade ago, a 3-hour trip took close to five hours and sometimes even more.

Roads in rural areas were impassable, making it hard to deliver services to its residents. These days, they are active in matters related to development.

Courtesy of technology, we can now see rapid growth in the transport industry: faster and eco-friendly vehicles, vehicle tracking technology, drone shipping, etc. This has opened doors of infinite possibilities for service providers around the globe.

Customer focus

Satisfied customers are a key ingredient for a successful business. To satisfy them, you need to know exactly what they need. Service providers have websites and emails where they encourage their customers to forward their feedback, which the business then uses as a fuel for continuous improvement.

In addition, technology gives businesses the opportunity to collect and store customers’ data, which they then analyze to determine their behavior patterns. Knowing their customers' likes and dislikes helps them know exactly what they need.

Limitless opportunities

With just a click of a button, customers can access a great portfolio of service providers. After a few minutes of browsing from the comfort of their premises, they can evaluate and pick a worthy candidate.

Stiff competition among service providers assures the customer that the quality of service will always be above average.

Service providers can now expand their markets to the rest of the world. No longer are they bound by borderlines. They get to reach people of different diversities via the internet.

The benefits of technology in service delivery are innumerable. However, as a service provider, you ought to stay informed on the latest technological trends to gain a competitive edge.

Nevertheless, we should look at technology from a pragmatic point of view. It is a double-edged blade and can equally be destructive. Evildoers can easily disguise themselves as service providers or customers. As internet users, it is imperative that we take all necessary precautions to protect ourselves.

The Current Flow

BENEFITS OF BLOGGING

BENEFITS OF TECHNOLOGY IN SERVICE DELIVERY