The Green-Hat Blog

"Eating the Elephant Training"©

noreply@blogger.com (The Media Centre, Northumberland Street) — Fri, 07 Mar 2008 15:03:00 +0000

How valuable are your staff who possess those rare skills such as being a strong communicator & presenter, an effective chair at meetings, a strong motivator & influencer of individuals & teams?
We can up-skill your workforce with the most flexible blended learning programme you can find. It's called "Eating the Elephant"©. So how do you eat an elephant you may ask? A chunk at a time is our response!

How difficult is it to release staff for a whole days training? How engaged are they when they are attending a training day? No matter how good the trainer is & how interesting the workshop is, concentration levels will always vary between individuals & between times of the day (the dreaded after lunch spot, for instance). We understand the pressures organisations are under having worked as managers ourselves. Releasing staff for a whole day or even 2 to 3 days at a time can be debilitating for a team, function or levels of customer service.

"Eating the Elephant"© is about short, maximum 2 hour, intensive, energising & motivating development sessions, held on site with a multi skilled developer/facilitator who can run three sessions in a day at different times & on different skills/subjects. Delegates attend four 2 hour sessions over a two week period at days & times to suit them &/or the team/organisation. We use accelerated learning techniques to maximise the learning potential of your staff, they don't have time to loose concentration, they have time between the sessions to reflect & absorb the learning, they are given practical work based practice exercises to embed their new skills and you can have three separate skills programmes running simultaneously with just one trainer on site. Best of all, your staff are only away from their desk/workplace for a short period.

The most effective training programme you can get from both a cost & learning perspective. Our team are qualified CIPD professionals with backgrounds in psychology, NLP & Transactional Analysis and have a blend of skills and experience from industry & consultancy, private & public sectors.

We run programmes like:

· "Make your Mark” - Presenting with Impact
· "The Consummate communicator"
· "Meetings that matter"
· "360 degree influencing"
· “Becoming a Project Manager”
· “New skills for new supervisors/team leaders”

Interested in Eating an Elephant? Or if you prefer a more traditional course based approach call or e-mail Tim Burton to discuss how we can create the best, most flexible skills programme you have had.

How many more times do we have to hear "bear with me"!!!

noreply@blogger.com (The Media Centre, Northumberland Street) — Fri, 15 Feb 2008 16:12:00 +0000

"BEAR": carry, support, produce, endure..........
or
"BEAR": heavy carniverous quadruped.........

As a Training & Developement company that designs & delivers "Customer care" & Service Excellence workshops for organisations, we are frequently dismayed at the lazy over use of this term by Customer Service staff. We would be very interested to obtain views & feedback from other professionals & people working in this field. Is it just us, or do you cringe when it is trotted out every time?

NEW open training courses

noreply@blogger.com (The Media Centre, Northumberland Street) — Tue, 05 Feb 2008 10:15:00 +0000

Ask yourself............. Would I like to deliver effective presentations? Do I want to speak persuasively, confidently and build my credibility? Do I want to entertain, inspire and challenge my audience? Do I wish I could stop my voice, hands or knees from shaking when I speak in front of other people? If the answer to any of these questions is yes for you or your staff then you could benefit from participating in the Make your Mark one day course

This course is not about cutting and pasting information into PowerPoint – it is about being able to have your audience leave a room buzzing with what you have to say. Something they won’t forget in a hurry and will lead to decisions, actions and understanding. make your mark open course .

The course covers:
* Exploring what a presentation is
* What makes a good or poor presentation
* Methods of audience inclusion
* Engaging and challenging your audience
* Exploring methods of dealing with personal fear
* Dealing with an unco-operative or hostile audience
* Dealing with wider audiences – other than your colleagues
* Attention to detail and organisation
* Planning to successfully put your new skills into action
* Measuring the impact of your presentation

Price £325 + VAT per delegate Call or e-mail me to discuss you requirements:
Tim Burton: 07872 376431 Office: 0870 990 5079 tim@green-hat.com