The hospitality and tourism industry

Soltee Crown Plaza celebrated the first six months of 2009

2009-12-21T18:42:00.000-08:00

Sales and Marketing of Soltee Crown Plaza celebrated its success of the first six months of 2009. The team along with the General Manager of the the hotel, Greesh Bindra and other departmental heads went to "The Fort" at Nagarkot on July 5 for celebration.
Bindra awarded the hotel performances bonus for 2008 and certification of Crowne Meeting Director E Cornell to Balaram Pathak during the function.
Similarly, the Best Regional Sales Person of the Surojit Ghose, Enterprising Sales Person of the year Balaram Pathak, and Ms. Sumati Shakya, Best Sales Person of the year were awarded with the tour packages within Nepal and India.

Food Preparation Contest at RMTC

2009-12-21T17:31:00.000-08:00

Trainee Chef's Food Preparation Contest was organized on 17th by Raman Manpower Training Center (RMTC) within its premises. The team lead by Mr. Thapa and Mr. Akbar Shrestha won the first prize for their delicious and perfect 'Chicken Ala Kiev'.
Renowned Chef Govinda Narsingh K.C from LSG Sky Chef Nepal handed over the prize to the winner and a letter of appreciation to all the participants.
The total of eight contestants divided into four groups prepared 'Chef Belentino' and 'Chicken Princase' during the competition. Foods were judged as per the composition taste, preparation method, hygiene and contestants' over all performance.
The contest was judged by prominent hospitality professinal Mr. Suresh KC,CEO of H/M's Food & Wine Magazine, Chef Govinda Narsingh KC and Chef Himal Shrestha from RMTC.

Irish Pub Launched In Kathmandu

2009-12-20T20:15:00.000-08:00

The Irish Pub has formally started catering to Kathmandu. Situated at Ananda Bhawan, Lazimpat, the pub is already to delight locals and foreigners with the recipes both from Ireland and Nepal. Lothar Rueck, Managing Director and owner, originally from Germany has given its typical identity wooden interiors and Television airing sports channels to the pub. The pub serves Irish Whisky and Beer, Irish Coffee, cuisines like Fish and Chips, Traditional Gaelic Steak, Shepherd's Pie among various imported and local Liquors and snack. According to Rueck, the pubs of this kind are loved by pub goers all around the world however it can be a new concept for Kathmandu. The newly established pub is expected to be the center of attraction for anyone who is looking for Irish cuisines and drinks. Rueck, mentioned his intentions to serve Kathmandu with the best Irish Whisky and Beer.

Types of plans offered by hotels

2009-12-19T20:29:00.000-08:00

A plan is the package of room rates and meals offered by a hotel to the guest for their convenience. Following are the different types of plan commonly offered to the customers by different hotels.

European plan (EP): European plan offers the facility of rooms only. The extra facilities, that the guest incurs during his/her stay will be on additional payment.
American plan (AP): It is also called as en-pension or full board. American plan includes the facilities of room,breakfast,lunch and dinner.
Modified American Plan(MAP): It is also known as half board or demi-pension. This plan includes the facilities of rooms, breakfast and either lunch or dinner.
Bed and Breakfast(B and B): Bed and breakfast plan offers the facility of room and the breakfast only. If the plan consists of continental breakfast, the plan is known as continental plan or CP.

Cafeteria/Canteens

2009-12-18T19:40:00.000-08:00

Cafeteria/Canteens: These are self-service full meal outlets, operated within big industries schools, hotels and hospitals. The menu offered is cyclic and the price range is very reasonable.

Cafeteria/Cafe: Serves snacks and coffee, mostly operated a 24 hour and has minimum staff strength.

Night Clubs/Discotheque

2009-12-18T19:30:00.000-08:00

Night Clubs/Discotheque: A private club which offers music, dance and cabarets only at night has full-staff-strength and serves extensive À la carte menu along with beverages.

Fast Food Outlets

2009-12-18T19:25:00.000-08:00

The concept of fast food is emerging in Nepal. Fast food outlets deal with convenient food items which generally take less time to prepare. Fast food is operated with the concept of "help yourself". The rates are moderates as the cost of serving manpower is considerably less.

Pastry/Bakery Shops

2009-12-18T19:16:00.001-08:00

Pastry and confectionary shops are the take away type of outlets specializing in pastry, confectionary and bakery. Service is fast and most of the pastry and confectionary shops now sell out pastries with tea/coffee and other non alcoholic beverages.

Pub

2009-12-18T00:34:00.000-08:00

Pub is the word that signifies the public houses. A pub is defined as an establishment that serves alcoholic beverages for consumption on the premises, especially in Britain.
Latest trend is developed to have a discotheque along with the Pub, which serves only beer and some non alcoholic beverages with limited finger snacks. Pub is considered as meeting place for youngsters.

Management Structure Of a Hotel

2009-12-17T02:30:00.000-08:00

The management structure of hotel consists of all positions and responsibilities under the authority of corporate management. Organization chart of hotels shows the flow of responsibilities under different heads to facilitate the job to be done on time. General Manager is the administrative in charge of whole the hotel and accountable to the corporate management. General manager is responsible for planning, implementing, monitoring and controlling the activities related to the set goals of the corporate level. To carry out set targets, General Manager cannot manage everything on his own. In large scale hotels, there comes another position, Executive Assistant Manager (EAM) or in most of the cases Resident Manager (RM). EAM/Rm acts as a general manager in his absense. He is major management grievances handling, welfare of staff and safety or property and guests as a whole.

HOTEL ORGANIZATION

2009-12-16T02:31:00.000-08:00

All organization require a formal structure to carry out their mission and objectives. A common method of representing the structure about different people working in an organization in various departments within the hotel is referred as hotel organization chart. Organization structures refer to the hierarchical arrangements of various positions in an enterprise.
The organization chart of a hotel depends upon the size of establishment and the resources within the hotel. The resources might be the number of employees that are required to operated the hotel efficiently, the technology and the work methods. Hotel organization chart deals with the major operational departments and the other supporting departments. The four major departments are:

Front Office
Housekeeping
Food and Beverage Service
Food and Beverage Production

The other supporting departments in the hotel are Accounts, Purchase, Sales and Marketing, Engineering, Security and Human Resources. These entire departments have their respective heads and staff working under them.

Introduction to Cruise Line

2009-12-15T06:18:00.000-08:00

A "Cruise is a tour by ship." Cruise lines are popularly known as floating resorts which runs through the oceans and seas from different home ports to various destinations. Cruise line offers various packages of tour to different beautiful parts of the world in different countries to their clients or guest, sold through the travel agents. Package tour includes all food and accommodation facilities inside the ship or on board. With various entertainment facilities such as casino, swimming pools, sauna, Jacuzzi, sports facilities, theater, movies, cafe, live concerts and shows, shopping complex, library, internet cafe, child care centre, discotheque, bar, pubs, lounges and many more. Cruise line is like a small city inside the ship. They have a capacity to carry more than two thousand passengers or guest and hundreds of crew members, depending upon, how big is the cruise line or ship.
Carnival cruise line is the largest and the most popular cruise line in the world with twenty-four cruise ships or vessel, which operates from different ports of United States. "Freedom of the sea" under the company "Royal Carribean" Cruise Line is the biggest cruise line in the world. Other famous cruise line in the world are Norwegian cruise, Cunard cruise, Star cruise etc. There is no doubt that everybody would like to enjoy their vacation in cruising to different beautiful ports and destinaations. It is a popular past time, specially in Europe and United states.

Mise-En-Place

2009-12-14T07:06:00.000-08:00

Mise-en-place is a French term which means to "put in place". Before starting the actual work in restaurant, everything should be in its place at the right position in a correct way.
It is a preliminary preparation, which includes getting ready both food and beverage equipments and Surroundings so that the serving of food and beverage can be carried out efficiently. Performance mise-en-place should involve keeping ready in advance the customer's arrival in the restaurant.

RESTAURANT

2009-12-14T03:11:00.000-08:00

The word "Restaurant" comes from a Latin word which means "Re-store". Restaurant may be defined as primary commercial catering establishment, where varieties of food and beverage are served to the general customers on payment.
Different varieties of food and beverage are provided in different food and beverage outlets, which also offer the pleasure of light music with great emphasis on personalized services.

Rai Bahadur M.S. Oberoi

2009-11-24T08:16:00.000-08:00

Another Indian entrepreneur who entered in to the hotel industry was Rai Bahadur Mohan Singh Oberoi. Oberoi opened the chain of hotels in India and abroad. M.S. was born on 15th august 1900. At a very young age; he took up a job in a shoe factory which closed down immediately after he joined. With this, he went to Simla and joined as clerk in Cecil hotel with a salary of Rs. 62 per month. Mr. Oberoi was ambitious and hotel business facinated him. Therefore, he became the partner of Clark's hotel in Simla along with an English man. In 1933, Oberoi took over grand hotel in Calcutta on lease and renovated it. Grand hotel fortunately could accommodate the British and American military tropes in Second World War. In 1941 Mr. Oberoi was awarded the title of Rai Bahadur by government of India in recompense of his services. In 1955, Mr. Oberoi was elected president of hotel of prestigious awards during his tenure. Now, Oberoi group of hotels is spread over Australia, Egypt, Saudi Arabia, Shrilanka and Indonesia.

Ceaser Ritz

2009-11-24T08:06:00.000-08:00

Ceaser Ritz was born in 1850 in Switzerland. He started his career as a waiter and introduced of the luxury hotels by his own name Ritz after his successful career in the hotel industry. He opened different chain hotels in the countries like Germany, Egypt, USA, UK etc. he was associated with Auguste Escoffier who is regarded as the king of chefs. Cesar worked with Escoffier more than two decades. Ceaser died at the age of 58 in his native country, Switzerland.

J.N.TATA

2009-11-24T07:58:00.000-08:00

In 1903 A.D. Mr. Jamshed Numerwanji Tata opened the Taj Mahal hotel in Bombay with an authorized capital of Rs.50 Lakhs. The Idea was born as long ago as 1888 when a friend of his ironically remarked that Bombay could not have a single decent hotel. A French architect of the building came back after the completion, to see every details of the construction. With one small exception it was located back to front; he was so disappointed and overlooking the gateway of India, it was until recently the largest hotels in the east. Mr. Tata who was a great industrialist and built an up to date hotel was essential for advancement of Bombay city and INdia as a whole.

Auguste Escoffier

2009-11-24T07:55:00.000-08:00

Escoffier was born in Oct. 28, 1846; Villeneuve-Loubet. French chef known for his innovations in haute cuisine, Escoffier has started his career from his uncle's restaurant at the very tender age of 13. His talent and the love to the trade rewarded him as a commis de cuisine in hotel Bellevue at the same age. After few years Escoffier was offered work as a commis rotissere in a famous restaurant called "Du petit Moulin Rough" in Paris. Few years later, he opened his own restaurant " Le Faisan Doree" in Cannes, where he met a Swiss hotel Manager Caser Ritz. The friendship of Escoffier and Ritz became strong and Escoffier was offered to work in Grand hotel in Monte Carlo as chef de cuisine. The team gave a new image of quality and success to their entrepreneuship. Ecoffier and Ritz worked in the formula, modernization and simplification. The formula worked so well that Escoffier earned a worldwide reputation as a director of the kitchens at the Grand Hotel at Monte Carlo and at Cesar Ritz's Savoy (1899 -1922) hotels in London. Escoffier was a simple man, believed in simple dress up but was very strict in discipline. During his tenure, no one could smoke inside the kitchens. Escoffier was fond of making relations with people. He helped to reform grande cuisine by simplifying and refining it and making its preparation more efficient. He wrote Guide culinaire (1903), Ma Cuisine (1934), and other classic works. He is often called the greatest chef of all time. Escoffier is known to be the King of chefs.

Auguste Escoffier

2009-11-24T07:27:00.000-08:00

Howard Deaning Johnson

2009-11-24T07:06:00.000-08:00

Howard Deaning Johnson was an undistinguished patent medicine sales representative. In 1925, when he borrowed $500 from a friend to swing the purchase of a small retail store in Quincy Massachusetts; the primary feature of patent medicine stores in the 1920's was a soda fountain for mixing "medicinal" tonics and flavored syrups with carbonated water. Howard Johnson's soda fountain also served soft drinks concocted from flavored syrups, but his real love was ice cream. His store sold three flavors-vanilla, chocolate, and strawberry.

Experimenting with a hand-cranked freezer in the basement of the stor, Johnson came up with his own line of ice cream which, within years, made his soda fountain the most popular eatery in town. Adding hamburgers, hot dogs, and sandwiches to the menu, he converted the store into the world's first Howard Johnson's restaurant. In 1929, he opened another outlet with a deversified menu. But with the Great Depression, his plans for bold expansion in the food-service trade began to fode.

In 1935, Johnson conviced the owner of a restaurant in nearby Cape Cod to use the Howard Johnson name in return for a fee and an agreement to buy food and supplies from johnson.

Johnson had franchised 400 restaurants by 1954, when he entered the lodging trade franchising his first motor lodge in Savannah, Georgia.

In 1959, Johnson handed over the reins of his small business empire to his son, Howard Brennan Johnson, who overwaw the chain's operations until 1980 when the company was sold to British multinational, Imperial Group. The Hohnson family's company owned restaurants which are currently operated by Marriott Corporation, under "The Bob's Boy" trademark. The Howard Johnson lodging chain is franchised by Prime Motor Inns.

Conrad Hilton

2009-11-23T23:39:00.000-08:00

Conrad Hilton: Conrad Hilton was born on December 25, 1887 in San Antonio, New Mexico. Hilton attended St. Michael's College and new Mexico School of Menes. he graduated in 1909. As a youth he met late-night trains stopping in San Antonio and escorted passengers to his guests. The room rate was a dollar per night, including meals.

Following a short period in business with his father; the 25-year-old Conrad went to work as a cashier in the New Mexico State Bank in San Antonio and eventually became the President of the bank. He served as a second lieutenant in World WarI.

In 1919, Hilton went to Cisco, with a intention of buying a bank. Instead, he ended up buying a hotel, the Mobley, which became the cornerstone of the Hilton hotel empire. In 1925, he set out to build a new hotel in Dallas, but ran out of money before construction was completed. When the project was finished, Hilton operated the establishment under a lease contract.

When the Depression struck, he had already acquired a modest chain of eight hotels in the Southwest. In a perion whin more than 80 percent of the nation's hotels went into bankruptcy, Hilton managed to hold on to five of his hotels by using profits from his oil lease investments.

In1939, Hilton began building new hotels, while setting out to acquire the most famous examples of America's "Golden Age of Hotels." In 1942 he acquired the Town House in Los Angelse and, a year later; the Roosevelt and Plaza hotels in New York City. He achieved his life long ambition of owning the Waldorf Astoria hotel in New York City.

In1946, he organized his chain of lodging establishments as the Hilton Hotel Corporation and in the succeeding years built luxury hotels around the world under the Hilton name. In 1954, he acquired controlling enterest of his primary management reins to his son, Barron Hilton, in1966, staying on as chairman of the board.

Conard Hilton's autobiography, "Be My Guest", was published in 1957. He died in 1979 at the age of 91.

Kemmon Wilson

2009-11-23T23:11:00.000-08:00

Kemmon Wilson: Kemmon Wilson, the founder of Holiday Inns, was a high school drop out and a former popcorn vendor before he entered the hospitality field. Wilson grew up during the Great Depression and was forced to leave high school; when his widowed mother lost her job. The enterprising youth acquired a popcorn vending machine on installments and rented space in the lobby of a local theatre. His business extended and rewarded him with good profit. Wilson reinvested his profits in a variety of vending machines, eventually acquiring a house, a jukebox distributorship and several theatres of his own.

After serving in the Air Transport Command during World War II, Wilson failed with a soft drink contract, before finally succeeding in the construction trade. In 1951, driving with his family on vacation from Tennessee to Washington D.C., he was displeased at his inability to find even a single motor inn with good sanitation and comfortable accommodation suitable for a vacationing family. Soon afterward, Wilson opened his own hotel outside Memphis. Catering to vacationing families, Wilson called his new establishment the Holiday Inn, after 1942.

In sharp contrast to other motor inns of the early 1950's the Holiday Inn included ample parking, televisions, phones, a swimming pool for guests and soft drink dispensers. Over the next few years, Wilson built three more hotels and, with an entrepreneur named Wallace Johnson, began franchising Holiday Inns a national level.

By 1959, the chain boasted a hundred hotels, most owned by doctors, lawyers and other financially capable investors. Wilson retired as chief executive in the franchise chain in 1979, after suffering a mild heart attack. Holiday Inns is still the world's largest lodging organization and one of the most recognizable franchise trademarks. It is estimated that 90% of the nation's travelers spend at least one night in Holiday Inn.

Delmonico Brothers

2009-11-23T08:38:00.000-08:00

They were the immigrants from Switzerland, in the year 1827 AD, who were said to have opened first restaurant in the form of pastry shop and cafe in New York City. People started liking the taste of new eateries which made the brothers to open a better restaurant next year.

EMINENT PERSONALITIES OF HOTEL INDUSTRY

2009-11-23T08:28:00.000-08:00

With the introduction of the world's renowned and winning hotel professionals, we encourage readers to have determination to uphold enthusiasm to start up a hotel business with a very low budget and high expectations. The personalities we present here were not born as eminent personalities of hotel industry; they made themselves what they became with hard work and solid determinations.

E. M. Statler: Ellsworth M. Statler is an American national who initiated the concept of chain hotels during 1920s.

Star Hotels and Resorts in Nepal

2009-11-23T04:02:00.000-08:00

5 star hotels

*****

4 star hotels

****

3 star hotels

***

resorts

Soltee Crowne Plaza

Hyatt Regency

Radisson

Hotel de l’Annapurna

Hotel Everest

Hotel Yak & Yeti

Hotel Sangrila

Hotel Shanker

Hotel Malla

Hotel Himalaya

Hotel Royal Singhi

Hotel Sherpa

Hotel Grand

Hotel Dwarika

Hotel Vaishali

Hotel Gangzong

Hotel Tibet

Hotel Vajra

Hotel Summit

Hotel Marcopolo

Hotel Manang

Hotel Marshyangdi

Hotel Durbar

Hotel Garden

Fulbari Resorts & Spa

Gokarna Golf Resorts & Spa

Godavari Village Resort

Mirabel Resorts

Nirvana Golf Resort

Shangrila Village Resort

Club Himalaya

Bandipur Resort

Dhulikhel Mountain Resort