Provided the access speed is very rapid, then this may often be the best IT solution for a business, particularly where a corporation has workers in far-flung offices in many countries.  By this mean, updates to software are handled centrally and the individual worker has no need to know when updates are done. The only major problem in this scenario is the possibility of data theft by unscrupulous thieves. This question of data security must be handled as a key priority and with appropriate resources dedicated to it.

In the software market place, there are a large number of potential options for Document Management Software.  They differ in what they offer in terms of cost and capability. The key question is how well what they offer matches the needs of the corporation. A detailed analysis of the top choices should be done to make sure that the final choice will deliver the required performance and security.

Photo credit: cloud computing image courtesy of NetIQ’s Flickr via photopin cc

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Cloud Computing Concerns

Technorati Tags: cloud computing, Data security, SaaS

You’ve seen the commercials on TV. Everyone sitting around the conference table during an office meeting are using tablets instead of paper.  The message? The paperless office is here.  Trees everywhere celebrate. But is this an accurate vision of the future? Will there ever be a paperless society? Will offices ever be able to make due without a paper trail?

Probably not. Even with smart phones and the cloud that free us to conduct our business anywhere, it appears we will be chained to our printers for years to come. In fact, the use of mobile devices may solidify the future of printing as a mainstay in our business economy. However, if declining newspaper sales are any indication, the popularity of the printed page is taking a nosedive.

The introduction of mobile tablets has brought about a reduction in the amount of printing. However, it hasn’t been enough to cause the printed page’s demise, nor does it look like it will anytime soon. Nonetheless, more people today are as or more comfortable reading from a screen than they are from the printed page.

Unfortunately for trees, many people still prefer to read their documents from the printed page.  As a reference, Xerox states that 40 percent of the documents printed in the office are only looked at once, and then are discarded or recycled. This is a massive waste of resources and revenue, particularly when it is estimated that between 1 and 3 percent of a company’s revenues are spent on printing operations.

Even so, the futuristic vision of where everyone uses their mobile devices to pull up the same document via PDF or by some other electronic format hasn’t materialized.  Typically, even if everyone in the meeting is carrying a mobile device with them, there is a need for the meeting notes to be printed out so everyone stays on task, err… on the same page so to speak.

Another reason printing will be around for a while is that large businesses still prefer to put things on paper. Paper is viewed as a safer form of backup. Large documents are also easier to read and review in print. Additionally, the huge increase in digital content will likely trigger a relative increase in printed material.

The future of paper

It seems that paper will be with us for a while yet. And experts at Xerox see that as an opportunity to change the paper people read rather than attempting to get them to quit using it. As a result, they have come up with ‘erasable paper.’

Erasable paper would be printed on using a special printer. After approximately 16 -24 hours, the printed image would disappear. The ink might also be erased by heating the paper. Using either method, paper which is typically only viewed once and tossed could be reused. Researchers from Nortwestern University are also working on a plastic sheet of ‘paper’ that accepts color printing that also disappears after a set amount of time.

Author Bio: Brian Prowse is a writer and self-proclaimed tech geek. He writes for sites such as 247InkToner.com that specializes in HP toner cartridges. When he’s not writing or playing around with the coolest gadgets on the market, Brian enjoys travelling and graphic design.

Photo credit: ‘working in a paperless office’ image courtesy of Jisc via photopin cc

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Post from: The Other Blokes Blog

The Paperless Society

Technorati Tags: Paperless office, Prints, tablets, Xerox

This is a guest post by David Alexander.

When was the last time you were impressed with any customer service you received? It doesn’t happen often, but once in a blue moon there will be one company who sweep you off your feet. They will stand out among the crowd because they take customer service to a different level altogether. If you were to compare your business with theirs do you think you would come anywhere close to how good they are with their customers?

I hope you said yes because it means you must be doing great, but if the answer is no you should ask yourself what you can do to change it. How can you deliver much better customer service from now on?

Let’s look at a few ways you can do it right now. They have worked for other businesses and they will work for you. It won’t be long before everyone loves coming to your store because you make their experience more pleasurable.

Get to know the regulars

There will be some people who come into your store all the time and you probably know who they are. The next time you see any of them you should find out a little about them. Ask them what their name is and what they do for a living. If you sell food or beverages you can learn what they order on a regular basis and if you ask them if they want the usual when they come in it will impress them. Everyone loves it when people take an interest in them.

Do they know you?

I’m sure they would like to know a little about you too. Do you have any interesting stories you can talk to them about? Maybe you can speak about something you think the pair of you have in common. When someone thinks of you as a friend it will brighten up their experience when they come into your store. That will help build up your reputation and everyone will start to know who you are.

Go the extra mile

There are lots of little things you can do to go the extra mile. When you are bagging their purchases you can put in a little note thanking them for their custom. When they get home and pull it out they will appreciate the nice gesture. In summer it’s going to be hot and if someone is walking around the shops all day they will probably be thirsty. If you had a water cooler in the store they could quench their thirst. Little things make a big difference.

Greet them when they come in

As soon as someone walks through the door you should greet them straight away. You don’t need to go over and pester them while they are looking around, but saying hello isn’t going to hurt anyone. They will think you are very friendly, and who doesn’t want to spend their money in a shop run by someone nice? Even if they walk out without buying something there is more chance of them coming back in the future.

Fulfill any odd requests

You will get the odd customer who asks for something you don’t usually provide and you should try to give it to them. They asked you because they want your help, so you can surely try your best to give them what they want instead of saying no. When you refuse to do something that would maybe only take a few minutes of your time it won’t leave them with a good impression.

Can you deliver results?

You need to be better than your competitors and customer service is one area where anyone can stand out. You just need to care more about the people who give you their hard earned money. Eventually word will get around and you will be rewarded. Are you ready to stand out?

Author Bio: David Alexander works for a loyalty management company. He believes one of the ways to kick-start employee loyalty would be to get them emotionally affiliated and socially involved with the organisation. During his free time, he blogs about the changing trends in the field of loyalty management.

Image Credit: Customer service with a smile image courtesy of Seattle Municipal Archives via Flickr

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Post from: The Other Blokes Blog

5 Ways To Make Your Customers’ Experience Much More Pleasurable

Technorati Tags: greet, loyalty, recognition, welcome

What is the biggest thing holding your company back at the moment? Unless you have the greatest employees in the world it is probably the productivity of the entire workforce. Some people like to sit around taking their time when they work. This is OK up until a certain point, but when they start taking advantage of the fact they get paid an hourly wage it can have a big impact on the amount of money you make. Can you imagine how much profit you would make if everyone started working twice as hard?

You can’t keep going on like this forever and now is the time to do something about it. You can go around changing lots of other things that will push the company forward, but you are better starting with employee productivity because it can have the biggest impact on the future. You can’t stand behind people with a stick and clip them over the hand when they start to get lazy, so we’re going to look at a few legal ways you can take productivity up a few notches.

Spy on them

This is legal, believe it or not, but only if you do it the right way. You can monitor the websites they look at when they are meant to be working and if they’re messing around on Facebook you can speak to them. If an employee knows you are monitoring their activity they will be less likely to goof around when they are meant to be working. Social media is such a distraction there days and anyone can become obsessed with it until their work is affected.

Make them feel good

An employee should work hard because you’re paying them to do a job. You’re not paying them to sit about doing nothing, but just because they work hard doesn’t mean they can’t work harder. You could increase their productivity by making them feel good. How you do that will obviously depend on the type of business you run, but it could be things like flexi-time, work-incentivized bonuses, an office radio, etc. Pick anything that will make them happy, which will result in you making more money.

Listen to people and change things

Everyone loves to feel like someone is listening to them and your employees will love it if they feel like they can recommend things to you. If there are easier ways to carry out a job you should take your employees advice and change things. Just because you’ve done something a certain way for a long time doesn’t mean there are not ways to get the job done faster. If you can implement some changes that will save people time you’ll increase their productivity.

Make sure they look up to you

When your employees look up and you’re hard at work it will encourage them to work even harder than before. If, on the other hand, you’re the kind of boss who likes to sit around and read magazines it could end up rubbing off on them. They should also feel comfortable approaching you about any problems they’re having because they will respect you as a person. When someone respects you it means they will try and please you.

Forget about multitasking

There will be some instances where multitasking serves a purpose, but any other time it’s just a good way to slow someone down. When an employee is concentrating on a particular job they are focused on the task at hand. When they have to stop what they are doing every 5 minutes it knocks them off target. They have to get back into the proper mindset again and it wastes valuable time, so use multitasking sparingly if you use it at all.

Author Bio: Sheldon Lewis owns an online business. According to him, employee motivation is a big factor in increasing productivity of the company. Keeping a tab on them is necessary he feels and so has installed webwatcher for pc to monitor their performances.

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5 Ways To Boost Your Employees Productivity So You Make More Money

Technorati Tags: Management, Motivation, productivity, Work

Do you have a creative and unique idea but are scared of it being used by someone else? Are you looking out for a way to safeguard your idea? Intellectual Property (IP) is your answer. It refers to those ideas that can be counted as “owned” by an individual or company. It represents the property of the mind or intellect. It gives the owner the rights to use their IP in any manner to their discretion.

They are effective because it is protected under the law. The aim of IP is to encourage innovation and provide a chance for the creator to reap profit out of their ideas.

You are the owner of the idea as soon as it is created and formed in your head. You don’t need to have IP to protect your business, but you would not want it to be misused or lose it in some unfair competition. You can start building on an idea without registering and this unfortunately won’t hold any weight in the court if you must make your case that you own the IP. You need to go by the rule book and ensure there are no loopholes. You can register and make an official record of your ideas and safeguard it in case any conflict arises. Review your intellectual assets and decide which form of intellectual property protection you need to seek. Intellectual Property Rights are categorized mainly into four types:

1. Patents:

This right is to protect any innovative and unique invention. Traditionally it was used for physical devices only, but in recent times, abstract concepts have also found their place in the law. Now you can protect your product as well as the formula you use to make your product work better under the same law.

2. Trademark:

You have created a brand name for yourself.  If someone else starts manufacturing under your name and generates profits, wouldn’t it be painful? You can save your brand i.e. your company name or specific product through trademarks. These give you the sole right to use these trademarked signs (words and logos) that help in distinguishing goods and services in the market.

3. Copyright:

Copyright is applied for in order to protect the finished form of your ideas that is written or recorded in any manner. It is mainly used to protect literary and artistic works. Did you know that anything you write or record gets immediately protected under the copyright law unless you specifically have placed it in the public domain or have offered it under any kind of licensing agreement.

4. Designs:

A design protects your product or logo appearance and also blocks anyone from making offers, launching in the market or importing and exporting under your name. You can also protect two-dimensional designs, shapes and pattern with a registered design.

Author Bio: Keith Shelby is a regular blogger and a leading businessman. He shares his business and law tips on his blog. He says for the best legal advice contact – accesssolicitor.com.

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Post from: The Other Blokes Blog

Intellectual Property Laws To Safeguard Your Idea And Business

Technorati Tags: Copyright, Idea, Industrial design right, Intellectual property, Law, Ownership

Are you a great leader? Do you have what it takes to make your business more successful? Every great leader should be able to build powerful teams that improve their business. Nobody is superman and it’s impossible to do everything on your own. I hope you already have a wonderful team, but it’s never too late to learn new things that could make your team even better. We can look at a few ideas and if you haven’t tested them out yet, you can now.

You want thinkers

You don’t want people who say yes all the time. You want people who can think for themselves because that is how a team will improve much quicker. If everyone is always waiting on you to give them the answers it will slow everything down. Tell people they can ask questions and offer suggestions otherwise they might just stay quiet and you won’t be able to learn from them.

Team bonding

Book a nice trip and take everyone away from the office. If you have the money available you can take them abroad, but they can just as easily bond if you take them to a hotel in a nearby city for the weekend. Get everyone together through the day in a conference room and you can do lots of team building exercises. The most important thing is that they spend time together out of the office.

Find out who they are

If you don’t have thousands of employees there is no reason why you can’t get to know everyone on a personal level. You don’t need to be their best friend and I’m sure nobody expects that, but if you know their name and what their favorite hobby is you will have something to talk to them about that doesn’t involve work. If they feel wanted they will feel a bigger part of the team.

Constructive conflict

Would you be able to work with someone for years without disagreeing with them once? Everyone is going to argue over something eventually, but how they deal with it becomes important because it could damage the company. Send people on a constructive conflict course and they will learn how to argue with someone without it becoming personal.

Helping each other

When someone is struggling to get something finished they could do with another member of the team helping them. You need to make it worth the other person’s while because I’m sure they have their own work to finish. Maybe you could create team goals instead of individual ones. It would force everyone to work together and complete the most important tasks first.

Raise the bar

When your employees don’t need to push themselves they won’t. Would you try your hardest when nobody expected you to? Even if you would, it still doesn’t mean everyone else is the same as you. When you keep raising the bar it means nobody has a choice and they must keep improving. Just don’t be unrealistic because if you ask for too much it could have the opposite effect.

Hire the best

If you need to hire a new employee you should make sure you hire the best. Choose someone that you know will bring something new to the team. If you want the business to move forward, you need someone who has the strength to push it. Don’t bother hiring anyone you don’t think will improve on what you’ve already got.

Am I missing something?

You probably know a lot more ways to build a successful team. I hope a few of these suggestions are new to you and they will hopefully help you build an excellent team. Do you have any of your own suggestions you can share with us? Write them below because they could help others out.

Author Bio: Jacob Matthew works for a widely known travel agency in Atlanta. According to him, one should look out for a corporate travel agency that not only plans tours and provides ticketing but also has a good track record for provision of foreign currency as well as travel insurance.

Image Credits via Flickr

• team work image courtesy of thetaxhaven
• why image courtesy of Mary_on_Flickr (Mary St George)
• team get together image courtesy of Renato Ganoza

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Building A Great Team Is Crucial And Here Are 6 Ways To Do It

Technorati Tags: Education and Training, Team building, Teamwork

A career in logistics is an option that is worth some serious consideration. This article takes a look at the different factors that have earmarked this line of business as one to watch for the future.

What Is Logistics?

Logistics represents one of the most vital industries in the world today, and it provides many different services to a huge market place. No matter how large or small a company may be, they will all use logistics in some shape or form. If all of the logistic services closed down overnight, there would be chaos the very next day. So if you are thinking of entering the world of logistics as a career choice, you are looking at a very wise choice indeed.

Opportunities Abound in Logistics

As the world is expanding and trade is increasingly global, this creates a growing demand for logistics, this in turn means that more job opportunities are becoming available. Your skillset will be in demand and that is one of the best reasons to consider when looking at any potential career.

Show Me The Money!

Due to the way that logistics has become an in demand service, so have the costs involved also increased. You are looking at an extremely rewarding career in turn for your skills and also for ensuring your commitment to your employer. The average logistics executive’s salary has increased by over 25 per cent in the last ten years. Not many career options can come even close to these figures.

Many Levels of Involvement

Whatever your educational background, there is a place for your skillset in logistics. You can secure a position as a truck driver with just a high school diploma, although you will require the appropriate licensing qualifications. No matter where you start in the logistics field, there is a possibility that you can rise through the ranks as long as you show that you are made of the right stuff.

International Commerce is Growing  

Logistics is a varied and interesting career choice that can often lead to new opportunities. Should you be interested in the arena of international business, you are starting in the right place. You will be in constant touch with overseas clients and you may well be offered a position that you find it very hard to refuse.

Logistics is never Boring

Unlike your typical dead end office job, a career in logistics is very varied and rewarding. Should you find yourself in a position that does not fill you with desire and excitement, then you can look around the company for an alternative line of employment. There are so many facets to this huge business that you are bound to find the perfect fit for your skills and charms. You will find such a crossover of skills requirements that you will be constantly picking up new strings for your bow.

Everyone is Welcome

Equal opportunity plays a big part in the way an international logistics company runs. There is no place for any kind of discrimination and you will find an extremely level playing field in every facet of the business. Logistics workers are extremely proud of their fraternal relationships with co-workers and are proud to play  their part in such a vital business.

Author Bio: The author of this post, Sydney Williams, has a keen interest in business and resorts to guest blogging to share her thoughts on it. She is part of the team at Interfreight Logistics, one of the best freight companies in Perth.

Image Credit: air freight transportation image courtesy of MorgueFile.

Post from: The Other Blokes Blog

Logistics Offers Great Career Opportunities

Technorati Tags: air freight, distribution, logistics, Supply chain, transportation

If you are lucky and creative enough to be able to design your own merchandise, have you thought about the potential of selling it online? These days, many people are more than happy to buy and sell online as opposed to setting up a bricks and mortar business. Buyers trust the internet a lot more than they used to, it is properly regulated and seems to be the way forward. If you have a great product, but need a little help with the online selling factor, please read this article for some easy to follow tips.

Why Sell Online?

This is a valid question, and one that deserves an answer. If you already have an established marketplace for your products and you are not interested in switching to the online option, then good for you! As they say ‘If it ain’t broke, don’t fix it’. But I suspect you are in a blissful minority. If you have not yet started to sell your product, you may as well try the online option as it is far easier than starting up a traditional retail enterprise. Online businesses do not require large premises for staff and sale persons, because they can be run from your own home. This does depend on your line of products, but we are assuming you can stock these items easily enough at home. The cost is far less and you will reach a wider audience online, but you will need to follow a few key steps if you wish to achieve your potential.

Website? 

Choose a name for your website, if you have already got a business name in mind, see if you can use this. You will need to check the domain name registrar to see if your desired website name doesn’t already exist. You can always choose something similar and alter your business name to match. As a rule it is a good idea to have the two entities named identically, otherwise potential customers could be tricked into visiting your rival’s site. If you aren’t too up to date on website design, you can use a web hosting service that will set you up with shopping cart software templates. It is best to start with a basic design, you can always add when you are more established. You will also need to establish an Internet merchant account for your transactions.

Online Store Options

If you do not like the idea of your own website, there is another option available to you. There are some very successful online marketplace applications that allow the individual to sell their merchandise legally. You can sign up for an account and the application will help you to set up your own virtual shop. They are usually connected to verified payment options and you can be ready to sell and buy within minutes.

Marketing

Unless you are ace with a camera, you should ask a professional to take photos of your merchandise. Add a full description and include any important details such as measurements etc. Specify the postage charges and ensure you are accurate with the costs, or otherwise you may end up losing money on the deal – Good Luck!

Author Bio: Kyle Adams is a native Hawaiian blogger and a fashion designer with a fashion design and merchandising degree. Over the past 10 years, she has developed successful fashion styles and also authored various posts on internet and newspapers.

Image credit: online sales items image courtesy of cumi&ciki (cumidanciki)

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Post from: The Other Blokes Blog

Sell Your Merchandise Online Now!

Technorati Tags: E-Commerce, Online shopping

We’re all familiar with brands – Pepsi, Apple, McDonald’s are some of the most familiar names in the world.

But what about your personal brand – how you come across to other people. Does it matter?

Well, if you’re looking for a job, you need to think, act and plan your employment strategy just like a market-leading company does.

Now more than ever you need to focus on managing your own reputation, both online and offline.

When you’re applying for a job, employers won’t just review your resume. You can be sure they’ll Google you first. Even when you interact with different people online or at a conference, they’ll search for you online to see who you are and what you’ve been up to.

If you want to impress, don’t leave your professional reputation to chance. Instead, take control of your online reputation and be your own PR guru. Your personal brand is all about what you want to be known for, so start managing your image properly.

A domain name is key to a personal brand

Although you probably have several accounts on various social media sites, owning your own domain name is vital if you want to build a long-lasting web presence.

Social media sites are fantastic are great for self-promotion but you have very limited control over the kind of content you can create.  And what do you when the social media site where you’ve spent years building your online identity disappears? You have to start again from scratch.

That’s why it’s wise to have a web identity that you’re in control of. When you have your own website, you have complete control over your online identity. A domain name is not only cheap it’s also an essential part of owning your brand online.

What if my name is already taken?

The chances are if you have even a moderately common name you won’t find it available on .com or .co.uk.

So, what can you do if yours is taken? Here are a few alternatives:

•    Include an initial eg – FirstnameTLastname.com – although you should remember the aim is to keep the domain as short as possible.

•    Use a different domain extension like .eu, .net, or .info, etc. There are so many extensions to choose from and using a less common one won’t adversely impact your site.

•    Be different – If you have a commonly used nickname (that sounds professional) you can incorporate that into your domain name.

•    However, make sure you avoid tying yourself into the sector in which you currently work – if you move to a different industry your domain will become obsolete. The site should be about you, not your job.

Building your personal brand

A domain name is the starting point for building a personal brand, and the best thing is you have complete control over what you do with it.

Here are a few things you can do with your personal site:

•    Create an online portfolio to showcase your work

•    Build an online resume that highlights your skills

•    Start a blog and write purposeful and interesting content

Even if you aren’t hugely technical, there are guides, tutorials and free software packages which can help you set up an impressive site without much effort.

You can extend your personal brand further by setting up an email address related to your domain   Regardless of what you want to achieve with your personal branding, a domain name is a great place to start and can be the backbone of your presence both online and in real life.

Author Bio: Alex Gavril regularly writes for the 123-reg.co.uk blog team.

Image Credit: personal brand image courtesy of bpsusf.

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Why You Need A Personal Brand Right Now

Technorati Tags: brand, personal brand, reputation, social media

If you are starting your own business and are still pondering over what name to choose, you should spend some time on this important step. A catchy name can draw potential customers’ interest quicker than a ‘Free Beer’ sign outside a city centre bar on a Saturday night. Just as a poorly chosen brand name will ensure that your website or retail store never sees more than one visitor at a time, and that is usually you! Please have a read of this article if you need a little encouragement and advice regarding your new company’s name.

Start Simple

You need to think about something that will remain in your customers’ memory for more than a few hours, but do not try to be too clever. People prefer something short and catchy as a brand name. Try to stay unique, but avoid confusing your public. Do not choose a name that can be pronounced more than one way, this will annoy people especially if they find out they have been saying your name incorrectly.

Visualize Your Brand Name

The name should make your customers think about a particular image when they read the words. Humans are hard wired to think of an image when they hear or say a name, take advantage of this feature and you will be thinking along the right lines.

Be Positive

In an increasingly negative world, we need some positive input every now and then. Choosing a name that uses positive psychology is a very good move for your business’s progress. You can utilise the way that we are emotionally attached to certain words when choosing the name of your company or brand. You should also avoid choosing a name that carries a negative connotation as this will ensure that your business is left amongst the tumbleweeds.

Be Relevant

A clever business or brand name is all well and good, but is it related to your line of business? You may need to include the line of work that you are in when you choose the name. Otherwise your actual trade will remain a mystery to your potential customers. You can try to work out a name that includes your trade in an anagram, but avoid anything too cryptic. Customers would rather not have to pass an IQ test before uncovering your clever hidden meaning.

Short And Snappy

Most of the great brand names are relatively short and this makes them easy to remember for a long time. Visualize the way your chosen name fits onto a sign or a business card. You can experiment with typeface and background after you have chosen that hard hitting name.

You can include other information about your business after the name has been decided upon. There will be more space for details such as contact numbers, website and email addresses if the name itself is only 5 or 6 characters long.

Colours

Your brand name need not be designed in plain black text, and you can select some colours that will also attract the public eye. These also have strong emotional relevance to people, do some research into the way people react to certain colours and shades, apply these to gain an advantage over your competitors.

Author Bio: Martha Blue is a senior designer at Sassy Signs. The company sells custom-made, creative name plates and house signs for homes and businesses. Martha’s other interests include writing, fine arts such as painting and handicrafts.

Image Credits: via Flickr

• brand images courtesy of ssoosay (Surian Soosay)
• snappy name image courtesy of steve p2008 (stephen jones)
• attractive colors image courtesy of Cameraman Phil (Phil)

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Choose A Knockout Name For Your Business

Technorati Tags: brand, Color, positive psychology