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	<title>Thoughts from the trench - by Prakash Muralidharan</title>
	<link>http://www.prakashonsoftware.org/blog</link>
	<description>Prakash Muralidharan's site on Software Business and Project Management</description>
	<pubDate>Thu, 16 Apr 2009 02:11:12 +0000</pubDate>
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		<title>Regulating offshoring in IT services.</title>
		<link>http://feedproxy.google.com/~r/ThoughtsFromTheTrenches/~3/p-bImgmorcA/</link>
		<comments>http://www.prakashonsoftware.org/blog/index.php/2009/04/16/regulating-offshoring-in-it-services/#comments</comments>
		<pubDate>Thu, 16 Apr 2009 02:11:12 +0000</pubDate>
		<dc:creator>Prakash Muralidharan</dc:creator>
		
	<dc:subject>Software Services</dc:subject>
	<dc:subject>Outsourcing</dc:subject><dc:subject>Outsourcing</dc:subject>
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		<description><![CDATA[Prof. Bob Kennedy argues that offshoring of IT services cannot be regulated for two reasons:- Inability to observe the actions firms are taking.- Any proposed policy must be credible and enforceable.Thanks to Bill Ferhst for posting this.&#160;Do you agree with Prof.Kennedy ?OutsourcingOutsourcing]]></description>
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		<title>Web 2.0 and the way we work</title>
		<link>http://feedproxy.google.com/~r/ThoughtsFromTheTrenches/~3/EVnMB08tEFc/</link>
		<comments>http://www.prakashonsoftware.org/blog/index.php/2009/04/12/web-20-and-the-way-we-work/#comments</comments>
		<pubDate>Sun, 12 Apr 2009 17:15:58 +0000</pubDate>
		<dc:creator>Prakash Muralidharan</dc:creator>
		
	<dc:subject>Career</dc:subject>
	<dc:subject>Project Management</dc:subject>
	<dc:subject>Web2.0</dc:subject>
	<dc:subject>Program Management</dc:subject>
	<dc:subject>Corporate IT</dc:subject><dc:subject>Career</dc:subject><dc:subject>Corporate IT</dc:subject><dc:subject>Program Management</dc:subject><dc:subject>Project Management</dc:subject><dc:subject>Web2.0</dc:subject>
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		<description><![CDATA[Gary Hamel of &#39;Core competence of the corporation&#39; fame says &#34;The Facebook Generation&#8230;.. At a minimum, they&#8217;ll expect the social environment of work to reflect the social context of the Web&#34;. He goes on to layout web 2.0 practices that are most at odds with current management practices for large companies.&#160;I am listing these down [...]]]></description>
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		<title>Do captives really present lower information security risk?</title>
		<link>http://feedproxy.google.com/~r/ThoughtsFromTheTrenches/~3/e2pGb0fko_0/</link>
		<comments>http://www.prakashonsoftware.org/blog/index.php/2009/04/07/do-captives-really-present-lower-information-security-risk/#comments</comments>
		<pubDate>Tue, 07 Apr 2009 03:25:41 +0000</pubDate>
		<dc:creator>Prakash Muralidharan</dc:creator>
		
	<dc:subject>Outsourcing</dc:subject>
	<dc:subject>Corporate IT</dc:subject><dc:subject>Corporate IT</dc:subject><dc:subject>Outsourcing</dc:subject>
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		<description><![CDATA[Crime rates go up in a recession and we know that. Peter Allen of TPI blogs about a perceived increase in information security risk in the light of Satyam and the Mumbai attacks. He makes the case that captives might&#160;have an advantage here.&#160;More perception than reality IMO. The risk itself can be broken up into:Individual [...]]]></description>
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		<title>A new addition to my family.</title>
		<link>http://feedproxy.google.com/~r/ThoughtsFromTheTrenches/~3/n4TQyPTFUUA/</link>
		<comments>http://www.prakashonsoftware.org/blog/index.php/2009/04/06/a-new-addition-to-my-family/#comments</comments>
		<pubDate>Mon, 06 Apr 2009 02:15:11 +0000</pubDate>
		<dc:creator>Prakash Muralidharan</dc:creator>
		
	<dc:subject>Life</dc:subject><dc:subject>Life</dc:subject>
		<guid isPermaLink="false">http://www.prakashonsoftware.org/blog/index.php/2009/04/06/a-new-addition-to-my-family/</guid>
		<description><![CDATA[I have been lazy about blogging in the past, but for once, I have a real&#160;excuse. We had a baby! Advika, our little Christmas baby has added a whole new dimension to my life and blogging had to take a back seat. Now that things are&#160; little more settled, I will try to be regular [...]]]></description>
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		<item>
		<title>What President elect Barack Obama can teach us about sales.</title>
		<link>http://feedproxy.google.com/~r/ThoughtsFromTheTrenches/~3/DmWbfjEC8fw/</link>
		<comments>http://www.prakashonsoftware.org/blog/index.php/2008/11/27/what-president-elect-barack-obama-can-teach-us-about-sales/#comments</comments>
		<pubDate>Thu, 27 Nov 2008 19:57:02 +0000</pubDate>
		<dc:creator>Prakash Muralidharan</dc:creator>
		
	<dc:subject>Software Services</dc:subject>
	<dc:subject>Life</dc:subject>
	<dc:subject>Client Management</dc:subject>
	<dc:subject>Account Management</dc:subject>
	<dc:subject>Selling</dc:subject><dc:subject>Account Management</dc:subject><dc:subject>Client Management</dc:subject><dc:subject>Life</dc:subject><dc:subject>Selling</dc:subject>
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		<description><![CDATA[&#160;I have been following this campaign closely over the last year or so. It has been as educative as it has been entertaining. Although the American political system is identity based, it is interesting that the character, track record and public perceptions of the candidates themselves are considered extremely important. The candidates need to sell [...]]]></description>
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		<title>A small step forward.</title>
		<link>http://feedproxy.google.com/~r/ThoughtsFromTheTrenches/~3/9jigjbh037I/</link>
		<comments>http://www.prakashonsoftware.org/blog/index.php/2008/11/02/a-small-step-forward/#comments</comments>
		<pubDate>Sun, 02 Nov 2008 12:07:00 +0000</pubDate>
		<dc:creator>Prakash Muralidharan</dc:creator>
		
	<dc:subject>Life</dc:subject><dc:subject>Life</dc:subject>
		<guid isPermaLink="false">http://www.prakashonsoftware.org/blog/index.php/2008/11/02/a-small-step-forward/</guid>
		<description><![CDATA[This site reached a thousand unique visitors in a month for the first time since it started. Nothing to boast off compared to the zillions of better blogs that enjoy much better numbers. But hey, someone said&#160; &#34;A journey of a thousand miles begins with a small step&#34;. Thanks to all of you who made [...]]]></description>
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		<item>
		<title>How you deliver…</title>
		<link>http://feedproxy.google.com/~r/ThoughtsFromTheTrenches/~3/OkTlupQE0bg/</link>
		<comments>http://www.prakashonsoftware.org/blog/index.php/2008/10/26/how-you-deliver/#comments</comments>
		<pubDate>Sun, 26 Oct 2008 16:23:32 +0000</pubDate>
		<dc:creator>Prakash Muralidharan</dc:creator>
		
	<dc:subject>Software Services</dc:subject>
	<dc:subject>Project Management</dc:subject>
	<dc:subject>Indian Business</dc:subject>
	<dc:subject>Program Management</dc:subject><dc:subject>Indian Business</dc:subject><dc:subject>Program Management</dc:subject><dc:subject>Project Management</dc:subject>
		<guid isPermaLink="false">http://www.prakashonsoftware.org/blog/index.php/2008/10/26/how-you-deliver/</guid>
		<description><![CDATA[Shefaly blogs about the importance of keeping promises to customers. Drawing largely from the consumer product world, she paints an argument for timely delivery and the serious costs of messing up. In the highly transactional world of consumer goods with large volumes of relatively lower priced goods getting sold to the masses this is very [...]]]></description>
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		<item>
		<title>The financial crisis and outsourcing - TPI’s perspective.</title>
		<link>http://feedproxy.google.com/~r/ThoughtsFromTheTrenches/~3/laToas81JwA/</link>
		<comments>http://www.prakashonsoftware.org/blog/index.php/2008/10/19/the-financial-crisis-and-outsourcing-tpis-perspective/#comments</comments>
		<pubDate>Sun, 19 Oct 2008 13:23:53 +0000</pubDate>
		<dc:creator>Prakash Muralidharan</dc:creator>
		
	<dc:subject>Software Services</dc:subject>
	<dc:subject>Outsourcing</dc:subject><dc:subject>Outsourcing</dc:subject>
		<guid isPermaLink="false">http://www.prakashonsoftware.org/blog/index.php/2008/10/19/the-financial-crisis-and-outsourcing-tpis-perspective/</guid>
		<description><![CDATA[Paul Allen, Partner and Managing Director, TPI shares his views on how the outsourcing market would evolve in 2009 given the current financial crisis. I have summarized some of the points below:Impact for the rest of 2008:-Budget for back office functions in most companies will get scrutinized and scaled back.-Existing contracts maybe called upon to [...]]]></description>
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		<title>Sales tips from a Top IBM salesman.</title>
		<link>http://feedproxy.google.com/~r/ThoughtsFromTheTrenches/~3/u47hbkTUqEQ/</link>
		<comments>http://www.prakashonsoftware.org/blog/index.php/2008/10/13/lessons-from-a-top-ibm-salesman/#comments</comments>
		<pubDate>Mon, 13 Oct 2008 17:35:44 +0000</pubDate>
		<dc:creator>Prakash Muralidharan</dc:creator>
		
	<dc:subject>Life</dc:subject>
	<dc:subject>Selling</dc:subject><dc:subject>Life</dc:subject><dc:subject>Selling</dc:subject>
		<guid isPermaLink="false">http://www.prakashonsoftware.org/blog/index.php/2008/10/13/lessons-from-a-top-ibm-salesman/</guid>
		<description><![CDATA[CNN carries an excellent write up on Vivek Gupta, a sales superstar at IBM. His customer says about him &#34;Sometimes even we are not sure if his name badge says &#39;Vodafone&#39; or &#39;IBM.&#39;&#34;. Some pointers from Mr.Gupta&#39;s success:&#160;Take pains to understand the customer&#39;s business as well as he does. Vivek Gupta(VG) knows of a customer [...]]]></description>
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		<item>
		<title>Setting SMART customer relationship goals</title>
		<link>http://feedproxy.google.com/~r/ThoughtsFromTheTrenches/~3/-ZVrr4bZKmU/</link>
		<comments>http://www.prakashonsoftware.org/blog/index.php/2008/10/10/setting-smart-customer-relationship-goals/#comments</comments>
		<pubDate>Fri, 10 Oct 2008 21:33:19 +0000</pubDate>
		<dc:creator>Prakash Muralidharan</dc:creator>
		
	<dc:subject>Software Services</dc:subject>
	<dc:subject>Client Management</dc:subject>
	<dc:subject>Account Management</dc:subject>
	<dc:subject>Selling</dc:subject>
	<dc:subject>Pitching</dc:subject><dc:subject>Account Management</dc:subject><dc:subject>Client Management</dc:subject><dc:subject>Marketing</dc:subject><dc:subject>Pitching</dc:subject><dc:subject>Selling</dc:subject>
		<guid isPermaLink="false">http://www.prakashonsoftware.org/blog/index.php/2008/10/10/setting-smart-customer-relationship-goals/</guid>
		<description><![CDATA[Jonathan Farrington over at the &#34;Sales and Sales Management&#34; blog writes about the importance of having relationship objectives for large accounts: &#34;Everyone in the account team needs to know what we want the relationship to feel like.&#34;Accounts, both&#160;large and small are all about relationships. Before relationships can be built and sustained, it is important to [...]]]></description>
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