Travel Technology Blog

Inventory Management - Critical part of the travel business

2011-10-07T01:30:00.000-07:00

• Frequent debit vouchers (ADMs) & errors
• Manual contract management
• Manual and tedious BSP reconciliation
• Inability to resell negotiated inventory
• Inability to push last-minute inventory
• Inability to sell across multiple channels

Are these problems troubling a smooth functioning at your travel agency??

Travel and Tourism, the world’s biggest industry, is poised for its next phase of evolution. Travel consolidators and resellers today are facing the challenge to sustain the market leadership by being able to offer multiple products at competitive prices and constantly exploring newer avenues to reduce operational cost. In order to survive and grow in a rapidly growing and restructuring ecosystem, Travel Suppliers & Content Providers need to partner with a smart Travel Technology company with integrated connectivity tools, enabling them to adapt to the fundamental shifts in how travel is being bought and sold. Today, we need to offer our travel agents a much advanced complete end-to-end integrated and advanced technology solutions to enable them manage their business much more effectively and profitably.”
“Final Quadrant Solutions, a travel technology company offers inventory sellers more value than ever before. We offer Travel suppliers, Content Providers and Content Aggregators a platform and an additional distribution channel for their travel inventory distribution needs. We not only offer these companies a ready-made technology platform for addressing real distribution challenges, but also a compelling presence in its sales channel.

Final Quadrant Solutions to Participate at World Travel Market (07-10 Nov 2011) in London, UK

2011-10-07T00:39:00.000-07:00

World Travel Market - WTM London >>> BOOTH No. TT137

India-based Final Quadrant Solutions, leading provider of travel technology solutions will again take part in the world's premier travel & tourism show, "WTM" in London, UK this November. The decision to participate in the event has been prompted by the excellent response the company receiving from the European & UK market for SuiteCase “a complete travel management system”.

WTM 2011 is particularly attractive because of the opportunity it will provide FinalQuadrant to showcase its award winning technology among a wide range of travel companies in UK & Europe.

This significant step taken by Final Quadrant demonstrates the opportunities World Travel Market presents in promoting a new business opportunities for companies to a global business audience. Also the company is giving special promotional offer to the Travel Companies valid for customers signing at WTM. So when you sign with FinalQuadrant at WTM, you have the 30 Day Money Back Guarantee with First Month Free Usage.

We promise that you will Get the best in Travel Technology!

Being online and selling is every travel company’s goal

2010-07-08T05:36:00.000-07:00

In this turbulent economic environment, you must harness the power of innovation to find competitive edge and profitability. Travel companies are under intense pressure to find innovative ways to both maximize revenue and reduce costs. Margins are razor thin, the pool of high value customers continues to shrink, competition is fierce and there is no integrated view of the business. Truly innovative companies, small and large, startup and existing, will find success in today’s complex travel market by adopting Internet technology for business improvement and benefits.

FinalQuadrant’s technologies can help the traditional travel company to achieve its goal of being online and selling.

At Final Quadrant, we assist organizations in building execution models that improves operational efficiency, sell through various sales channels, increase customer base & increase value per transaction & organizational growth through our unique FinalQuadrant SuiteCase. Our experience in the online travel arena let you capitalize in this new market quickly and effortlessly.

New Technologies Improve Web Presence

2010-06-03T04:50:00.000-07:00

It is not enough to rely on existing technologies and legacy systems. In this turbulent economic environment, you must harness the power of innovation to find competitive edge and profitability. The long road to recovery in 2010 and beyond will be paved with the remnants of old inefficient processes. Truly innovative companies, small and large, startup and existing, will find success in today’s complex travel market.

FinalQuadrant’s SuiteCase is the most modern and robust system for travel companies to manage their day to day complex processes. It is a comprehensive next generation travel technology platform that provides multiple sales channels (customer website, subagents, call center), ready 3rd Party Connectivity, Fares Management (negotiated & published), mid & back office suite, dynamic packaging, CRM, MIS reporting and other connected components.

The technology provides a holistic view of the entire organization’s activities and provides seamless integration of all the business transactions helping organization do their business cost effectively and intelligently. Using SuiteCase, travel companies can focus on their business by automating non value adding processes, and helping them to align technology investments with profitability.

Final Quadrant Solutions introduces a new functionality “Inward Loading” to connect travel agencies and hotel inventory suppliers

2010-05-20T06:42:00.000-07:00

FinalQuadrant unveiled it’s a new functionality “Inward Loading” for its existing complete ERP system, SuiteCase
Every travel agency face problems while connecting to its travel suppliers whether it is for uploading contracts or managing the complex contracts from these hotel suppliers. Previously the travel agency used to get the contracts from the hotel suppliers then upload and feed the contracts into the systems themselves. The process was time consuming and causing various errors.
Final Quadrant came up with a new web-based solution called “Inward Loading” for the travel companies who were using FQ system SuiteCase. The new solution enabled the hotel suppliers to upload the contacts on their own. This revolutionary functionality also facilitated the supplier to increase or decrease the availability of the hotel rooms thus easing the work load of the travel company. Communication was far more easier and effective now making the booking process easier, faster and more efficient.
* Hotel Consolidators/suppliers are companies that buy--or contract to buy--major blocks of airline seats or hotel rooms cheaply far in advance. Or they have access to a surplus inventory of deeply discounted tickets and hotel rooms that they are free to sell at slightly marked-up prices.

Turbulence in the air: Technology is the answer

2010-05-17T05:12:00.000-07:00

The number of fares and fare changes continue to increase. The Global Distribution System (GDS) holds more than 200 million fares, and 20 million fare changes in one week is not unusual.

What FinalQuadrant offers is a Air Fare Management system which is a robust, state of the art product that aims towards the centralized maintenance of extremely complex negotiated airfares along with all their associated rules and regulations into a single database. This software is designed to work in a de-centralized environment, is loaded with features, and has an extremely flexible interface that can be customized according to company needs.

The application can connect to any of the servers as long as the user has rights for accessing data of other companies.

• Centralized maintenance of various complex negotiated fares with all associated rules and regulations. Single central database that does away with the need for every airline office to maintain separate databases.
• Total administrative control that ensures that users can access only specific/ relevant data.
• User-friendly interface where even the most complex data can be easily fed in.
• No interference in functioning of system during the process of data input/change.
• Enables any front end or authorized Airline personnel to search and retrieve its fares in real time.
• Retrieval is extremely fast and accurate, with correct pricing after all required quality and validity checks.

How about managing discount coupons & gift vouchers at your travel agency to attract more customers to buy travel from you?

2010-05-10T05:50:00.000-07:00

Discount Coupons and Gift Vouchers are special discounts provided to customers, via special promotions and campaigns, being run in the Media or Trade Fairs. The idea is to provide incentives to customers to book with your agency.

Final Quadrant has built into its Back-Office module a feature to manage Discount Coupons and Gift Vouchers. This functionality help users to store, manage and generate reports about the discount coupons, their usage, and channel specific statistical reports.

Features & Benefits
What are Discount Coupons and Gift Vouchers?
Discount Coupons and Gift Vouchers are a powerful way of attracting new customers and gaining the loyalty of existing customers, who expect value for money, and incentives for booking with you.

What are the benefits to my business?
Whether for an online booking, B2B, B2C, or call center booking, this new functionality would enable the user to maintain accurate records as to the usage of these discount coupons and gift-vouchers. Channel specific usage statistical reports may be generated, allowing one to get a clear picture of the effectiveness of a campaign or promotion, and market specific data.

GRUPO Interpass goes live with Final Quadrant Solutions!!

2010-05-05T02:24:00.000-07:00

Final Quadrant Solutions, a leading travel technology solution provider, has implemented its sophisticated complete web based travel platform SuiteCase for Interpass, one of the largest travel companies in Lisbon, Portugal. Travel technology specialist FinalQuadrant has implemented what is thought to be one of the largest multi-product, multi-supplier & multi Channel booking system in Portugal.

Established in 1989, Grupo Interpass is constituted by a set of companies in the most diverse areas of activity with headquarters in Lisbon offers a full range of travel services primarily for people in Portugal. The go-live follows business workflow re-engineering to ensure a successful launch.

FinalQuadrant's web-based multi-lingual system connects the agency's call centers, registered travel agents (B2B), consumers (B2C) & club members. This multi-part assignment enabled Interpass with flight booking engine with flight fare loading facility; a hotel booking engine with XML access to inventory from large hotel aggregators like Hotelbeds, Transhotel, GTA, Tourico etc; a car booking engine with XML access to Europcar; and payment gateways like Redunicre & Santander to ensure secure payments. FinalQuadrant has also integrated its dynamic packaging module for packaging flights, hotels, car rental and travel insurance in one seamless booking. Interpass now can not only manage its pre-made packages but can also suggest travel combinations to customers during their site visit.

With all sales channels of Interpass connected seamlessly through FinalQuadrant’s SuiteCase, Interpass is now able to streamline their operations as well as reduce the work required to manage the complexities of their club member travel booking which now uses the member based profile management system provided by Final Quadrant.

Final Quadrant Solutions enabled Nigeria’s first B2B travel portal

2009-12-23T01:12:00.000-08:00

Leading Nigerian travel company Skymiles selects Final Quadrant’s SuiteCase to launch first B2B travel portal in Nigeria

Final Quadrant Solutions, a leading travel technology solutions provider has implemented its innovative SuiteCase SAAS model for Nigeria based Sky Miles, unique travel & tours company and enabled it to become what is thought be the first B2B travel portal in the Nigeria.

SuiteCase SAAS (Software as a Service) will allow SkyMiles to aggregate travel content (air, hotel, car & packages) from various 3^rd party travel suppliers like Galileo, Sabre & Tourico Holidays etc and distribute it through multiple selling channels (website, call center & sub-agent) thereby automating the entire search to fulfillment cycle. This innovative solution from FinalQuadrant will enable Skymiles to manage its growing sub-agents and will allow them to open their own online travel account to manage flights, hotels & cars, issue tickets & hotel vouchers receive invoices and make the payments. Their account can be seen only by them thus providing them with total control and privacy.

Within few weeks of launch SkyMiles was able to cater to more than 200 online sub-agents. Skymiles MD Khais Sait expects the number of online agents to increase by about 500 in the next six months with the launch of the new booking engine.

FINALQUADRANT Attains Gold Certified Partner Status in Microsoft Partner Program

2009-07-16T00:03:00.000-07:00

Final Quadrant Solutions, a leading travel technology solution provider, has today announced that it has attained Gold Certified status in the Microsoft Partner Program, in recognition of its expertise and impact in the technology marketplace. As a Gold Certified partner, FinalQuadrant has demonstrated expertise with Microsoft technologies and proven ability to meet customers’ needs. Microsoft Gold Certified Partners receive a rich set of benefits, including access, training and support, giving them a competitive advantage in the marketplace.
This allows us to clearly promote our expertise and relationship with Microsoft to our customers. The benefits provided through our Gold Certified status will allow us to continue to enhance the offerings that we provide for customers
The Microsoft Partner Program was launched in December 2003 and represents Microsoft’s ongoing commitment to the success of partners worldwide. The program offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact that partners have in the technology marketplace, and delivers more value to help partners’ businesses be successful.

Realize the benefits of SuiteCase SAAS travel technology solutions

2009-06-30T04:31:00.000-07:00

Introducing SuiteCase SAAS, with a revolutionary customer centric pricing for small-mid size travel companies
Final Quadrant Solutions, a leading travel technology provider has emerged with a customer centric pricing following the launch of “SuiteCase SAAS”. SuiteCase which delivers "unprecedented" optimization and productivity gains while enabling organizations to maximize sales, is a robust, next generation travel technology platform for travel agents and tour operators.
Software as a Service is a model of software deployment whereby FinalQuadrant licenses an application to customers for use as a service on demand. FinalQuadrant will host the application on their web servers. For small travel companies reducing spending is imperative especially in the current economical climate therefore using Hosted IT Solutions can prove to be very cost effective when compared against in-house alternatives.
SuiteCase SAAS can be implemented rapidly and eliminates the infrastructure and ongoing costs that traditional applications require. Also the fact that the small company owners are looking to SAAS solutions to ensure that important resources are allocated in areas other than IT.

Looking for Dynamic Packaging functionality for your travel agency

2009-06-04T02:34:00.000-07:00

FinalQuadrant unveiled its new-look dynamic packaging module for its existing complete ERP system, SuiteCase with unique features designed to make it simple for customers to build and book the holiday package online or through the other channels.

Final Quadrant Packaging Module for Travel Companies enables travel suppliers to package their core product offering with other travel products. FinalQuadrant enabled travel companies can now offer their customers a guaranteed price saving by combining a flight with a hotel and if desired, car hire and travel insurance, than if they booked the same products individually on a customer site. The new service utilizes FQ SuiteCase’s unique 'shopping basket' facility which allows customers to compare selected travel items before 'checking out' in one single transaction. This new module offers travel customers the chance to create their own packaged holidays, combining flights and accommodation for the specific dates they prefer

The ability to offer one integrated booking for flights, accommodation and other ground products means you are in control of your passenger's booking and fulfillment experience. Ultimately saving travel agent’s time and increasing their revenue streams by providing efficient services to the end customers.

Increase Revenues through Operational Excellence

2008-04-28T02:33:00.000-07:00

1. Are new & direct channels of distribution shaking the old working habits of your company?
2. Are you facing intense competition that is leading to squeezed profit margins?
3. Do you feel a burning need to keep the ever demanding customer satisfied?
4. Do you realize the need to widen the product offering to enrich your transactions?
5. Are you experiencing reduced customer loyalty that is resulting in high customer attrition?
6. Are BSP, supplier reconciliation & ADM's a nightmare for your organization?

If these questions are troubling you and your business then come to me, I am FinalQuadrant SuiteCase which can take all your worries and help you to build a successful business model.

Travel Technology and SuiteCase

2006-04-27T03:15:00.000-07:00

When the world is moving towards a global economy, travel has been and is going to remain one of the most dynamic industries in the world. The industry which is affected by factors, known & unknown, controllable & uncontrollable, growth & survival has always been challenging. In such times, technology has always played a key role in reshaping the entire value chain of the industry. And it seems that once again its time to change, its time to adapt to new rules of the game. The challenge then is to build successful business models on basis of cutting edge technologies for not only survival but also for future growth of travel organizations.

Keeping these dynamics in mind we @ Final Quadrant Solutions Limited present a complete solution called SuitCase. This solution will enable to build a complete future oriented business model and help them to be successful in their business.

Launch of the Travel Technology Blog

2006-01-20T02:02:00.000-08:00

Hello everyone,

I am SuiteCase, and I am starting my own travel technology blog !!

Why am I starting a new blog ?

Because Travel & Tourism, the world’s biggest industry, is poised for its next phase of evolution. In order to survive and grow in a rapidly growing and restructuring ecosystem, travel businesss will need to reengineer their processes and adapt themselves to the fundamental shifts in how travel is bought and sold. With increasing consolidation, mid-sized travel companies are facing a major challenge in streamlining their operations, channel maximizing their sales, and having complete managerial control over their numerous suppliers and customers. This is where I come in to help out.

With this blog, I will keep you updated with what's hot in the world of travel technology. Expect to find news articles, media snippets, links to interesting websites, interviews of industry experts, opinions and counter-opinions, and everything else you would expect in a blog.

I will talk more about myself in the posts to come, but all I can tell you right now is - Dont forget to check this page for updates on me, the FinalQuadrant Team, and the travel industry.

Stay plugged in,
SuiteCase