Twine

Twine is closed

Thank you for choosing Twine to save for your financial goals. John Hancock has made the difficult decision to close the Twine product and website, effective December 3, 2021. If you signed up for a John Hancock emergency savings account, you can access your new account here.

If you have any questions or need assistance closing your account, you may contact the Twine. Twine can be reached at support@twine.com or 800-721-0111, Monday through Friday, from 9:00 A.M. to 5:00 P.M., Eastern time.

This website was operated and maintained by John Hancock Personal Financial Services, LLC (“JHPFS”), an SEC registered investment adviser. Twine is a service provided by JHPFS. Clearing, custody and other brokerage services are provided to clients of JHPFS by Apex Clearing Corporation (“Apex”), member FINRA/SIPC. JHPFS and Apex are not affiliated firms.

*Investments: not FDIC insured – No Bank Guarantee – May Lose Value. Investing involves risk, including loss of principal, and past performance does not guarantee future results. Diversified portfolios and asset allocation do not guarantee profit or protect against loss. Nothing on this site should be construed to be an offer, solicitation of an offer, or recommendation to buy or sell any security.

By using this website, you accept our terms of use and privacy policy. A person only becomes a client of JHPFS when he or she has signed the advisory agreement and acknowledged receiving all disclosures from JHPFS. Information provided by Twine support is educational in nature and does not constitute investment, legal or tax advice.