BBB AUTO LINE

Kelley Blue Book Warns of Fraudulent Online Car-Buying Scams Masquerading as kbb.com

Wed, 21 Sep 2011 05:00:00 GMT

Car Buyers and Car Sellers, Beware

Five Steps to Take When a Collector Comes Calling for a Debt You Don’t Owe

Wed, 01 Sep 2010 05:00:00 GMT

If a debt collector is contacting you about a debt you know you don’t owe, explaining your case can be an uphill battle. The Better Business Bureau recommends five steps to fight back.

Kiplinger's 'Best of Class' 2010 Model Cars

Thu, 18 Feb 2010 06:00:00 GMT

Kiplinger's 'Best of Class' 2010 Model Cars

Toyota Announces Voluntary Recall on 2010 Prius, Lexus Vehicles

Tue, 09 Feb 2010 06:00:00 GMT

Toyota Announces Voluntary Recall on 2010 Prius, Lexus Vehicles

Toyota Recall: Q and A

Fri, 05 Feb 2010 06:00:00 GMT

Toyota Recall: Q and A

Toyota Recalls: What You Need to Know

Fri, 05 Feb 2010 06:00:00 GMT

Toyota Recalls: What You Need to Know

More Troubles for Toyota

Thu, 04 Feb 2010 06:00:00 GMT

More Troubles for Toyota

Toyota Brand and Consumer Confidence Drops After Recall

Wed, 03 Feb 2010 06:00:00 GMT

Toyota Brand and Consumer Confidence Drops After Recall

Toyota Wins Praise From Safety Regulators

Wed, 27 Jan 2010 06:00:00 GMT

Toyota Wins Praise From Safety Regulators

Behind on Car Payments? BBB Advice on How to Avoid the Repo Man

Fri, 04 Sep 2009 05:00:00 GMT

As the economic slump continues, many people are struggling to make ends meet, and unfortunately, vehicle repossessions are now on the rise.

BBB Advice on What to do if Your Local Car Dealer Closes

Wed, 03 Jun 2009 05:00:00 GMT

Both General Motors and Chrysler have announced that they are effectively closing nearly a total of 2,000 dealerships across the country. What does this mean for you?

Effect of GM Bankruptcy Filing on BBB AUTO LINE Cases

Tue, 02 Jun 2009 05:00:00 GMT

Bankruptcy court decides GM may honor its warranties, including BBB AUTO LINE.

Warranty Dispute Program Still Available for GM Customers Through BBB

Tue, 02 Jun 2009 05:00:00 GMT

GM customers can still receive free help from BBB to resolve disputes over their auto warranty.

BBB Announces smart USA as New Participant in BBB AUTO LINE

Wed, 17 Dec 2008 06:00:00 GMT

The Council of Better Business Bureaus announced today that it will provide warranty dispute resolution between smart USA car owners and smart USA under the BBB AUTO LINE program. BBB AUTO LINE assistance is available free to smart car owners – and the owners of more than 20 other makes of cars.

Auto-Deer Collision? Your Auto Insurance May Cover More Than You Think

Mon, 08 Sep 2008 05:00:00 GMT

Insured drivers whose cars are damaged in auto-deer collisions may be covered for more than they think. With deer migrating and mating season occurring between October and December, Better Business Bureau and Insurance Information Institute recommend that drivers read their auto insurance policy closely or they could miss out on reimbursements or other benefits they are entitled to receive.

BBB Warns Drivers to Be Wary of Gas-Saving Gadgets and Additives

Mon, 30 Jun 2008 05:00:00 GMT

Gasoline prices have risen 33 percent this year, and with the average cost of gas now at more than $4 a gallon, Americans are struggling to stay on the road without breaking their bank accounts. Some businesses though are seeing an opportunity to make money by selling fuel boosting additives or offering engine modifications to help drivers conserve fuel. However, Better Business Bureau is advising consumers to stay away from gas saving products, parts and modifications that sound too-good-to-be-true and is offering advice on more reliable ways to conserve fuel.

Flooded Car? Your Auto Insurance May Cover More Than You Think

Wed, 18 Jun 2008 05:00:00 GMT

Insured drivers whose cars have been flooded may be covered for more than they think. Better Business Bureau and the Insurance Information Institute recommend that all car owners read their car insurance policy closely or they will miss out on reimbursements or other benefits they are entitled to when disaster strikes.

Hit-and-Run Accidents Can Hit Insured Drivers by Surprise:Basic insurance coverage may not be sufficient to cover expenses that become the insured victim’s responsibility

Thu, 13 Mar 2008 05:00:00 GMT

“Many drivers are unprepared for the consequences of becoming the victim of a hit-and-run crash when the other driver cannot be identified,” said Steve Cox, Vice President of the Council of Better Business Bureaus.“ Instead of the at-fault driver’s auto insurance policy covering the victim’s costs for medical expenses, vehicle repairs and a replacement rental car, it ends up being the victim’s responsibility to pay the deductible, as well as all other expenses.”

Mazda and Lotus Join BBB AUTO LINE: More than 20 major auto manufacturers now participating in BBB Warranty Dispute Settlement Program

Tue, 28 Aug 2007 05:00:00 GMT

Arlington, VA – The Council Better Business Bureaus (CBBB) is pleased to announce the addition of Mazda and Lotus as national participants in its BBB AUTO LINE program – the largest and most effective auto warranty dispute resolution program in the U.S., helping to build trust and confidence in the automotive marketplace.

FTC - Understanding Vehicle Financing

Thu, 01 Mar 2007 06:00:00 GMT

With prices averaging more than $28,000 for a new vehicle and $15,000 for a used vehicle, most consumers need financing or leasing to acquire a vehicle. In some cases, buyers use “direct lending:” they obtain a loan directly from a finance company, bank or credit union. In direct lending, a buyer agrees to pay the amount financed, plus an agreed-upon finance charge, over a period of time. Once a buyer and a vehicle dealership enter into a contract to purchase a vehicle, the buyer uses the loan proceeds from the direct lender to pay the dealership for the vehicle. Consumers also may arrange for a vehicle loan over the Internet.

Better Business Bureau Warranty Dispute Settlement Program Completes 25th Successful Year

Tue, 11 Apr 2006 05:00:00 GMT

(Arlington, VA., April 11, 2006) -- The Better Business Bureau released data today showing that in 2005 the BBB handled 37,862 complaints nationwide involving automobile warranty claims brought by car owners against participating manufacturers. Over the course of its 25 year history, BBB AUTO LINE has assisted 1.8 million automobile owners resolving warranty claims. (2005 state by state data)

FTC - Buying A New Car

Sat, 01 Apr 2006 05:00:00 GMT

A new car is second only to a home as the most expensive purchase many consumers make. According to the National Automobile Dealers Association, the average price of a new car sold in the United States is $28,400. That’s why it’s important to know how to make a smart deal.

FTC - Consider the Alternatives: Alternative Fueled Vehicles and Alternative Vehicle

Sat, 01 Apr 2006 05:00:00 GMT

Driving a car fueled by something other than gasoline or diesel fuel is no longer the stuff of science fiction. In addition to conventional gasoline and diesel fuel, reformulated — cleaner — gasoline and alternative fuels now are sold in many parts of the country. Alternative fuels such as methanol, ethanol, compressed natural gas, liquefied petroleum gas, and electricity produce fewer tail pipe pollutants than conventional gasoline and diesel fuel. Using them could improve air quality.