BBB Care

Payday Lender Moneytree Hit With Cease-And-Desist Order

Mon, 26 Apr 2010 05:00:00 GMT

Payday lender Moneytree was hit with a cease-and-desist order by Washington state regulators.

Online Video Driving Business

Tue, 26 Jan 2010 06:00:00 GMT

Online Video Driving Business

Cinco preguntas que debería considerar antes de hacer una donación a una institución de beneficencia

Mon, 02 Nov 2009 06:00:00 GMT

BBB Wise Giving Alliance aconseja que los donantes investiguen la institución de beneficencia antes de realizar una donación y proporciona cinco preguntas a considerar cuando averigüen dónde realizar sus aportes en esta época de fiestas de fin de año.

Phishing Attack Uses Better Business Bureau Name to Trap Consumers and Businesses

Fri, 24 Oct 2008 05:00:00 GMT

Better Business Bureau is alerting consumers and businesses about a phishing scheme that uses both e-mail messages and blog posts directing recipients and viewers to register software with BBB. BBB wants the public to know that such messages and posts are not coming from any element of the BBB System, and that this attack has not affected BBB computer systems or networks nor has any data been comprised.

BBB Alert: Senior Citizens Nationwide Report Losing Thousands of Dollars to Telephone Scam

Thu, 02 Oct 2008 05:00:00 GMT

Better Business Bureau is warning senior citizens to be aware of an emerging telephone scam that is preying on grandparents nationwide. BBB has recently received reports about grandparents from California to New Hampshire who thought they were aiding their grandchildren by providing money for an emergency situation but were in fact giving thousands of dollars to Canadian con artists.

BBB Answers the Question, What Happens If Your Insurance Company Goes Bust?

Wed, 01 Oct 2008 05:00:00 GMT

Better Business Bureau is offering answers to consumers’ frequently asked questions on what will happen if their insurance company shuts its doors.

BBB “Secure Your ID” Day Shreds Nearly ¾ of a Million Poundsof Materials Across U.S. and Canada

Mon, 29 Sep 2008 05:00:00 GMT

Nearly 13,000 vehicles descended on 83 sites across the U.S. and Canada on Saturday, September 20, all filled with boxes and bags of sensitive documents to be shredded free of charge during Better Business Bureau’s second “Secure Your ID” Day community service event.

Take a look at our new Presidents' Blog

Tue, 05 Aug 2008 05:00:00 GMT

BBB has just released a new blog on its Web site

Is My Bank Going to Fail? BBB Answers Questions and Puts Fears to Rest

Thu, 31 Jul 2008 05:00:00 GMT

According to the Federal Deposit Insurance Corporation (FDIC), the independent agency that insures bank deposits, IndyMac Bank was the third-largest financial institution to fail in U.S. history. In the wake of IndyMac’s demise, two more banks in Nevada and California were recently taken over by the FDIC. With nearly 100 banks on the FDIC watch-list, fears have been sparked in many consumers, leading them to wonder if their bank is next. To help put bank customers at ease, Better Business Bureau is providing answers to frequently asked questions about the role of the FDIC and the potential threat of additional bank failures in the U.S

BBB Advice on Steps to Take After Getting a Pink Slip

Mon, 02 Jun 2008 05:00:00 GMT

With most leading economic indicators pointing toward continued tough times, businesses are cutting back and many Americans, after years of working for the same company, are suddenly finding themselves out of work. Given that most job search processes take three to six months, getting back on your feet again isn’t only about polishing and distributing resumes, but also requires a good grasp on handling benefits and managing a budget. Whether it is a layoff, a severance package or some other form of business restructuring, Better Business Bureau is offering step-by-step advice for people who have recently been given the pink slip.

BBB Advice: Look for Seven Red Flags when Searching for Jobs Online

Mon, 02 Jun 2008 05:00:00 GMT

In a recent report on job searching, The Conference Board noted that people are increasingly turning to the Internet as a key tool, noting that in 2007, 73 percent of job seekers reported using the online sources compared to 66 percent in 2005. While the Internet has made searching for jobs easier, it also provides an opportunity for ID thieves and scammers to take advantage of eager - and unsuspecting - job seekers. Better Business Bureau is providing guidance that will help people spot the seven most common red flags associated with online job search scams.

BBB Small Business Advice on How to Let Employees Go

Mon, 02 Jun 2008 05:00:00 GMT

One of the most difficult parts of being a business owner or manager is sitting down with an employee and giving them the bad news that they’re fired. Letting an employee go requires a solid grasp of legal concerns and security issues as well as an awareness of the tools and techniques that allow the employee to retain their dignity. Following is advice from your Better Business Bureau on how to effectively let an employee go.

Looking for a Job? BBB advice on finding help for the hunt

Mon, 02 Jun 2008 05:00:00 GMT

The unemployment rate in the U.S. is currently at 5.0 percent, but revised projections from the Federal Reserve forecast that rate increasing to 5.5-5.7 percent in the coming months. This means more businesses will be handing out pink slips as they cope with a declining economy and individuals will be forced to rethink and cautiously approach career moves. With an uncertain economy and employment outlook, Better Business Bureau is offering guidance to job seekers to help them understand the kinds of career counseling and job placement assistance available and ensure they enlist the aid of trustworthy organizations.

BBB on Maintaining Customer Satisfaction

Thu, 01 May 2008 05:00:00 GMT

According to the latest BBB/Gallup Trust in Business Survey, one in five people surveyed specifically cited good customer service as a prerequisite for building their trust in a business. As a pioneer in dispute resolution, BBB is offering advice on how businesses can maintain high levels of trust through customer service and satisfaction programs.

Council of Better Business Bureaus Appoints Four New Board Members Executives from The Nielsen Company, The Coca-Cola Company, Kraft Foods, and General Mills to join distinguished panel of industry leaders on CBBB Board of Directors

Mon, 14 Apr 2008 05:00:00 GMT

The Council of Better Bureaus announced today the appointment of four new members to its Board of Directors. The election of executives from The Neilsen Company, The Coca-Cola Company, Kraft Foods Inc., and General Mills was voted on by the existing Board Members and made effective at the CBBB Annual Board meeting on April 9, 2008

Employment Tax Schemes – A Way to Save Money and Land in Prison

Mon, 25 Feb 2008 06:00:00 GMT

Whether a business owner has a staff of one or one thousand, they are required to pay employment taxes for themselves and their employees. These taxes consist of federal income tax withholding, Social Security and Medicare taxes and unemployment taxes, as well as any withholding requirements mandated by their state. Failing to pay these taxes can result in steep fines or even prison sentences, and Better Business Bureau is advising business owners to ensure they are fully complying with tax law and not unknowingly ignoring employment taxes.

Consumers Looking for Love Need to be on the Lookout:Complaints to BBB for Dating Services Are on the Rise

Mon, 04 Feb 2008 06:00:00 GMT

For those people looking to find the man or woman of their dreams, Better Business Bureau (BBB) warns that complaints against matchmaking and online dating services are on the rise and many consumers across the U.S. have gone looking for love but only found a headache.

How Small Businesses can Weather a Recession

Fri, 01 Feb 2008 06:00:00 GMT

It’s been seven years since the nation’s last recession, and some analysts fear the U.S. is again entering an economic slump. Recession is a worrisome subject for small business owners, but Better Business Bureau (BBB) has some time-tested advice to help small businesses stay afloat and weather the storm.

Joining a Gym? Complaints to BBB reveal how to get fit while avoiding the pitfalls

Fri, 28 Dec 2007 06:00:00 GMT

Complaints received by Better Business Bureau for fitness clubs have increased more than 90 percent in the last 5 years. And according to a new analysis conducted by BBB, the most common complaints consumers have about fitness clubs focus on two related areas, contract disputes (41.5 percent) and billing issues (31.7 percent). BBB has also seen a rise in complaints about fitness centers that sold memberships, only to go out of business a few weeks later (15.1 percent), leaving disgruntled customers behind trying to recoup their advance payments.

New Year’s Resolution: It’s Time for a New Career! BBB warns career-changers to be careful with online job postings and unsolicited e-mails

Fri, 28 Dec 2007 06:00:00 GMT

If finding a new job or changing careers is one of your New Year’s resolutions, you’re not alone. A 2007 survey by CareerBuilder.com, conducted by Harris Interactive, found that 84 percent of U.S. workers are not in their dream job. Before you give notice, Better Business Bureau has advice for your next career move.

Promote Your Company’s Green Side: Reach out to both Baby Boomers and Millennials with green marketing programs

Fri, 28 Dec 2007 06:00:00 GMT

"Socially conscious" shopping goals drive 54 percent of older Americans according to a recent survey by AARP. This means more than 40 million baby boomers are also "green boomers" who say they are more likely to purchase environmentally-friendly products and use services from companies that are socially responsible. Better Business Bureau offers advice to help guide your company’s social responsibility efforts to boomers and other consumers.

Make Sure Your Pet is in Good Hands When You’re Out of Town

Wed, 31 Oct 2007 05:00:00 GMT

The holiday travel season is here and if you plan to board your pets while you’re out of town, BBB advises that you should always do your research to make sure your pet is with a safe and secure kennel while you’re gone.

Will Travel Insurance Help You this Holiday Season?

Wed, 31 Oct 2007 05:00:00 GMT

If you’re one of the many millions planning to travel during the holiday season to see family or escape the cold weather and head south for a vacation, you might consider the benefits of buying travel insurance. Better Business Bureau has advice to help you decide if it’s right for you.

FTC - Diversity Visa Lottery: Read the Rules, Avoid the Rip-Offs

Mon, 01 Oct 2007 05:00:00 GMT

If you or someone you know is trying to get a green card — the right to live in the United States permanently — be on the lookout for unscrupulous businesses and attorneys. They’ll claim that, for a fee, they can make it easier to enter the U. S. State Department’s annual Diversity Visa (DV) lottery (also known as the “green card lottery”) or increase your chances of winning the DV lottery.

FTC - When Yellow Pages Invoices Are Bogus

Tue, 01 May 2007 05:00:00 GMT

That invoice bearing the familiar “walking fingers” logo and the name “Yellow Pages” could be a camouflaged invitation to lose money.

FTC - When Yellow Pages Invoices Are Bogus

Tue, 01 May 2007 05:00:00 GMT

That invoice bearing the familiar “walking fingers” logo and the name “Yellow Pages” could be a camouflaged invitation to lose money.

Tips on Credit Cards

Thu, 14 Dec 2006 06:00:00 GMT

Take a simple test. Without peeking at your credit card statements, what is the total amount you owe on all of your cards? What interest rate(s) are you paying? How often do you incur extra fees because your payment was late or become you've gone over your credit limit? Do you typically make only the minimum payment?

FTC - A Businessperson's Guide to Federal Warranty Law

Fri, 01 Dec 2006 06:00:00 GMT

This manual is intended as a businessperson's guide to the basic features of the Magnuson-Moss Warranty Act, the federal law governing warranties on consumer products. The text provides citations to specific sections of the law—the Warranty Act itself, the Rules the Federal Trade Commission (FTC) adopted under the Act, and the FTC's Warranty Advertising Guides. For reference purposes, a supplement to this manual containing the Act, the Rules, and the Guides is available from the FTC's Consumer Response Center. See Additional Sources of Information.