Consumer Safe Shopping

Employ Caution With Secret Shopper Job Offers

Wed, 16 May 2012 05:00:00 GMT

With most mystery shopper job offer scams, cashiers’ checks and letters arrive in the mail.

Meat Sales May Burn Buyers

Thu, 03 May 2012 05:00:00 GMT

Customers Beef About Shady Solicitors and Questionable Quality

Beaver Worx Does Work, But Leaves Liens

Thu, 12 Apr 2012 05:00:00 GMT

Complainants Contest Liens from Roofing Suppliers

BBB Study: Consumers Paying Scammers Thousands For Services They Can Do Themselves at No Cost

Tue, 10 Apr 2012 05:00:00 GMT

Deeply indebted consumers are paying thousands of dollars to scammers to modify their credit reports, when they can do the same thing at little or no cost themselves, a BBB study reveals.

Don't Be Fooled by Jokers Racing

Tue, 27 Mar 2012 05:00:00 GMT

- Power sports enthusiasts have found the joke is on them after placing online orders through jokersracing.com. According to complaints filed with Better Business Bureau, shoppers allege that online orders from Jokers Racing are not delivered and attempts for refunds are unsuccessful.

March Madness Scams Range From Fake Ticket Offers To Hotel Deals To Counterfeit Merchandise

Tue, 13 Mar 2012 05:00:00 GMT

The Better Business Bureau (BBB) warns that publicity about the NCAA Basketball Tournament is likely to breed scams involving tickets, hotels and merchandise.

HelpMyCredit

Tue, 06 Mar 2012 06:00:00 GMT

BBB Alerts Consumers To Potential Charity Scams, Contractor Ripoffs After February Tornadoes

Wed, 29 Feb 2012 06:00:00 GMT

With areas of Missouri and Illinois laid waste by tornadoes and severe storms, the BBB warns consumers to be alert to potential scams linked to charities or shady contractors.

CONSUMER ALERT – SWEEPSTAKES SCAM PRETENDS IT’S THE BBB CALLING!

Thu, 09 Feb 2012 06:00:00 GMT

Better Business Bureau (BBB) serving Ashland, Medina, Portage, Richland, Summit, and Wayne Counties is cautioning consumers about phone calls that are purporting to be from your BBB about sweepstakes winnings. This is a scam – your BBB does not conduct sweepstakes.

Debit Card Dangers

Thu, 09 Feb 2012 06:00:00 GMT

BBB Offers Safe Swiping Tips

'Sweetheart Swindles' Prey On Singles Looking For Valentines, 'One True Love'

Mon, 06 Feb 2012 06:00:00 GMT

The Consumer Fraud Task Force warns anyone looking for love online to be aware that although some relationships develop there, criminals also troll the sites for victims who will send them money.

SCAM ALERT - GreenPoint Capital

Thu, 02 Feb 2012 06:00:00 GMT

NATIONAL BBB ALERT - An advanced fee loan company, GreenPoint Capital located in Lansing, Michigan, has been named by four consumers contacting the BBB, inquiring about their business practices. One consumer informed the BBB that GreenPoint Capital did not honor the contract she made with them after paying $800.00 by wire transfer. The consumer was told a $5000.00 loan would be in her account on 1/31/2012. The money was not provided, and the company representative called to ask for another $800.00, saying they needed more security on the loan. This consumer says GreenPoint Capital took everything she had plus money she borrowed from someone else to get the $800.00 to take out a loan.

Brides And Grooms, Beware

Mon, 30 Jan 2012 06:00:00 GMT

Don't Say "I Do" to Dicey Wedding Deals

Press Pause on Faulty Video Rentals

Thu, 26 Jan 2012 06:00:00 GMT

Former customers of Hollywood Video allege that they are now receiving collection calls and notices from Universal Fidelity LP regarding past-due movie rentals and fees associated with unreturned movies.

Puppy Buyers Bark Up the Wrong Tree

Mon, 23 Jan 2012 06:00:00 GMT

Online Puppy-Selling Scam Takes Consumers for a Bad Walk

SCAM ALERT: Text Messages That Cost You!

Thu, 19 Jan 2012 06:00:00 GMT

Recently there have been reports of unwanted SMS (Short Message Service) texts showing up on cell phones, and the recipient being billed for them.

Consumer Fraud Task Force Warns About Pitfalls Of Payday Loans

Thu, 05 Jan 2012 06:00:00 GMT

The Consumer Fraud Task Force is warning consumers about the cost and long-term effects of payday loans.

CONSUMER ALERT - Door-To-Door Salesman wearing BBB Logo

Thu, 22 Dec 2011 06:00:00 GMT

An individual in the Kalamazoo area is making door-to-door sales with a BBB Logo on his jacket and wanting to install high efficient light bulbs and shower heads. THE BBB DOES NOT SOLICIT DOOR TO DOOR and this individual has no connection with the Better Business Bureau.

Amazon.com Email Scam Hits Montana

Fri, 09 Dec 2011 06:00:00 GMT

Our Better Business Bureau has been alerted about a scam circulating in Helena, MT regarding a fake shipment from Amazon.com.

Read into Risks and Red Flags on Hot Electronics

Tue, 29 Nov 2011 06:00:00 GMT

As cyber sales go into full force around Thanksgiving, Better Business Bureau says lookout for unrealistic sales and advertisements.

BBB Offers 10 Tips For Safe Online Shopping

Wed, 23 Nov 2011 06:00:00 GMT

With many shoppers switching to online retailers for holiday gifts, the Better Business Bureau (BBB) is offering 10 tips for safe online shopping on Cyber Monday and throughout the season.

CONSUMER ALERT - Veterans Day Scam

Tue, 08 Nov 2011 06:00:00 GMT

Veterans Day is one where we take time to honor those who have served our country. It’s also a time when scammers come out to take advantage of our veterans and active duty military personnel. BBB wants to make sure those who serve us do not become victims of fraud. Veteran’s scams can take many forms. BBB provides the following information on different types of offers and scams that can put our Veterans at jeopardy of becoming victims of fraud, paying more for items than they should or identity theft.

Alaskans Lose Big With Lottery Scams

Wed, 02 Nov 2011 05:00:00 GMT

Recent reports to BBB indicate that many Alaska-based consumers are receiving win notices from overseas lotteries.

BBB Advice Can Help Consumers Avoid Getting Spooked By Halloween Boutiques

Mon, 24 Oct 2011 05:00:00 GMT

The Better Business Bureau (BBB) advises shoppers to check temporary Halloween stores out with the BBB before patronizing unfamiliar stores or websites.

Investing In World Series Collectibles May Be Squirrelly Idea, BBB Says

Wed, 19 Oct 2011 05:00:00 GMT

The Better Business Bureau advises shoppers to buy World Series collectibles for enjoyment, not for investment

With Hotels Booking Up For World Series, BBB Advises Fans To Be Alert To Lodging Scams

Tue, 18 Oct 2011 05:00:00 GMT

The BBB warns baseball fans to be wary of potential scams involving lodging for the World Series between the St. Louis Cardinals and the Texas Rangers

Computer Virus Hoax Hits Alaska

Thu, 06 Oct 2011 05:00:00 GMT

Better Business Bureau warns Alaskans to be on alert for phony calls about viruses on their computers.

Robocalls Offering Reductions on Credit Card Interest Rates Spoofing MT #s

Tue, 04 Oct 2011 05:00:00 GMT

Recent calls and activity first reported in Yakima, WA area, now on radar in Montana

BBB: Cardinals Fans Should Be Wary Of Scams Involving World Series Tickets

Fri, 30 Sep 2011 05:00:00 GMT

The Better Business Bureau is warning Cardinals fans to be wary of potential scams by fake ticket sellers for the World Series.

MT Dept of Labor and Industry Warns Unemployment Benefits Claimants of “Phishing” Scam

Thu, 29 Sep 2011 05:00:00 GMT

New Round of Phishing Attacks Using Fake “Authorize.net” Late Fee Warning Notices

Wed, 28 Sep 2011 05:00:00 GMT

Subject: Authorize.Net Late Fee Warning Notice

UNWANTED “REDUCE YOUR CREDIT CARD INTEREST” CALLS USING LAS VEGAS, NV #702-318-1523 TARGET YAKIMA

Wed, 28 Sep 2011 05:00:00 GMT

WELLS FARGO ROBO PHISHING CALLS REPORTED IN NORTH CENTRAL WA

Wed, 28 Sep 2011 05:00:00 GMT

Don't respond, don't be faked out by Spoofed Numbers on Caller ID

Kelley Blue Book Warns of Fraudulent Online Car-Buying Scams Masquerading as kbb.com

Wed, 21 Sep 2011 05:00:00 GMT

Car Buyers and Car Sellers, Beware

Scam Using Spoofed City #s Targets Spokane Area

Mon, 19 Sep 2011 05:00:00 GMT

Spokane city officials are warning residents of new scam that uses City of Spokane phone numbers

Dry Tech Systems Sending Random Mailings to Area

Thu, 15 Sep 2011 05:00:00 GMT

Company has F rating with Colton CA BBB for a Pattern of Selling Practice Issues, specifically, misrepresentation concerning projected income claims

FTC Action Halts Tactics of Payday Lender Martin Webb aka Payday Financial, LLC of SD

Thu, 15 Sep 2011 05:00:00 GMT

After the Federal Trade Commission filed an action in U.S. district court, a payday lender that allegedly attempted to illegally garnish consumers’ wages has agreed to stop the challenged conduct pending trial.

CONSUMER ALERT - Info-Tec Research Group

Wed, 14 Sep 2011 05:00:00 GMT

In September 2011, it came to the BBB's attention that Douglas Autotech Corporation had their company name, address and bank account information stolen by a scam company soliciting consumers to become mystery shoppers.

Latest Secret Shopper Scam Affects Good Names of the Downtown Hilton and National Tube Form of Fort Wayne, IN

Wed, 14 Sep 2011 05:00:00 GMT

Consumers across the country receiving letter with fake check congratulating them for being chosen to do a survey as a Secret Shopper

Timeshare Owners: Beware of “City Resorts”

Wed, 14 Sep 2011 05:00:00 GMT

CITY RESORTS OF NV Not Responsive to BBB Complaints, which include a Montana Timeshare Owner as Victim

Signed, Sealed, Satisfaction Not Delivered

Mon, 12 Sep 2011 05:00:00 GMT

Consumers Ink Complaints After Doing Business With Autographs America Inc.

R&R Taylor Construction of Bozeman, MT Business Cell Phone Gets Spoofed by Scammers

Wed, 07 Sep 2011 05:00:00 GMT

Company getting angry calls from consumers thinking it’s them doing the scamming. NOT!

Value of Sept. 11 Anniversary Memorabilia May Be Short-Lived, BBB Advises

Wed, 07 Sep 2011 05:00:00 GMT

With the 10th anniversary of the Sept. 11 terrorist attacks approaching this month, the BBB is advising consumers that the value of most memorabilia and commenmorative items is sentimental.

MT AG Warns Renters: Wire Scam Targeting For-Rent Ads on Craigslist in Montana

Mon, 05 Sep 2011 05:00:00 GMT

BBB has reported similar scenarios and has this scam on its radar

Telemarketing Scheme Promoting Business Directories Halted

Thu, 01 Sep 2011 05:00:00 GMT

The Competition Bureau announced that five individuals were sentenced by an Alberta court for their involvement in Ambus Registry Inc., a cross-border deceptive telemarketing scheme promoting business directories

3 on the Radar: Fake Collection Calls, Phishing Scams and Fake Traffic Ticket Invoices via Email

Tue, 30 Aug 2011 05:00:00 GMT

Both law enforcement and BBB are hearing about similar scam scenarios in recent days

ID Dept of Finance Warns: Mortgage Modification Scam via Freedom Companies Lending aka Freedom Financial Mortgage

Tue, 30 Aug 2011 05:00:00 GMT

Targeting Spanish speaking Idaho homeowners with false promises of a government-guaranteed mortgage loan modification for a large upfront fee

Don't Give in to this Grant Company

Wed, 24 Aug 2011 05:00:00 GMT

"Grant Writer" Takes Money Complaints for Granted

ORGANIZATION WEB SITE “DONATION” BUTTONS GET “HIT” WITH MULTIPLE FRAUDULENT CREDIT CARD DONATIONS

Tue, 16 Aug 2011 05:00:00 GMT

BBB Gets Reports from Missoula, MT charity and Spokane Valley Chamber

BBB Warns Consumers of Businesses Misrepresenting Themselves as Government Agencies, Charging for Free Services

Wed, 10 Aug 2011 05:00:00 GMT

The Better Business Bureau serving Chicago and northern Illinois (BBB) is warning consumers to beware of websites and businesses claiming to provide assistance with immigration services. The BBB recently became aware of an increase in operations claiming to provide passport, citizenship and immigration services, in particular the website www.usaimmigrationsupport.com

Trip Traps at Sales Presentations

Wed, 10 Aug 2011 05:00:00 GMT

The lure is simple: Sit through a sales presentation and get a "free" vacation, cruise or gift card. Better Business Bureau tells consumers to think twice before accepting an invitation.

Traveling Pavers on a Roll: Questionable Door-to-Door Asphalt Offers Hit Inland NW

Mon, 08 Aug 2011 05:00:00 GMT

BBB Gets Inquiries from Consumers for unlicensed companies called “Highway Services” and “Highway Construction”

Be Wary of Ill-Intentioned Invention Promoters

Tue, 02 Aug 2011 05:00:00 GMT

Every year, thousands of promising inventors attempt to patent and market their ideas to the public, turning to invention promoters, but BBB warns that not all firms have the right intentions.

ZAKEN CORPORATION of CA Deceptively Charges for Business Opportunity

Mon, 01 Aug 2011 05:00:00 GMT

Be on lookout for additional charges made to your credit card, dispute ASAP what was not agreed upon

Gwinnett Daily Post of GA Reports: Metal Master of GA Scammed Jewelers, Some Were Montanans

Thu, 28 Jul 2011 05:00:00 GMT

Three members of a Lawrenceville family purporting themselves as operators of a recycling business are in jail for allegedly scamming jewelers across the country out of depleted watch batteries, a valuable source of silver.

VIVINT of UT Draws Red Flags with KENCO of MT Customers

Wed, 27 Jul 2011 05:00:00 GMT

Beware of Questionable Door-to-Door Pitches Made by Out of Area Reps Regarding Your Security System

CONSUMER ALERT for Corporate Travel

Fri, 22 Jul 2011 05:00:00 GMT

Corporate Travel was brought to the BBB’s attention on July 20, 2011 by a West Michigan business owner. The company had received an unsolicited fax offer of “discounted travel voucher” package deals. The fax displays the BBB Accredited Business Seal; this company is NOT accredited with the BBB of Western Michigan or any other BBB under the name of Corporate Travel. The BBB in Spokane Washington has also received information regarding these faxes arriving in their area.

GIFT CARD SCAM CALLS USED TO LURE PEOPLE AWAY FROM HOME TO COMMIT THEFT

Thu, 21 Jul 2011 05:00:00 GMT

Spokane Police and BBB Warn people to be on lookout, verify such calls before leaving home

BBB Consumer Alert—Phone Scam Running its Course Through USA

Tue, 19 Jul 2011 05:00:00 GMT

BBBs reporting various states targeted by same types of calls using spoofed numbers displaying area codes for the states targeted to fake people out

406# BEING USED BY CALL CENTERS TO MAKE QUESTIONABLE PITCHES NATIONWIDE: 406-948-8156

Mon, 18 Jul 2011 05:00:00 GMT

HARD TO TRACK # BEING USED IN ATTEMPT TO FAKE OUT CALLERS, HIDE TRUE IDENTITY OF ENTITIES CALLING

Montana Woman Gets Surprise Visits from Strangers Looking to Rent Her House due to Fake POSTLETS.COM Post

Mon, 18 Jul 2011 05:00:00 GMT

Woman Has No Current Offer to Rent Her House

CONSUMER ALERT - Moral Lending Bureau of America

Fri, 15 Jul 2011 05:00:00 GMT

Moral Lending Bureau of America was brought to the BBB’s attention on July 15, 2011. Initially, the company’s website stated that they were accredited with the BBB, which IS NOT the case; this company is NOT accredited with the BBB of Western Michigan. The BBB contacted the company via fax regarding this issue, and the company did remove the false statement.

EMAILS COMING FROM NACHA.ORG ARE PHISHING SCAMS

Mon, 11 Jul 2011 05:00:00 GMT

SUBJECT: ACH Payment Canceled

Don't Subscribe to High Pressure Magazine Sales

Mon, 13 Jun 2011 05:00:00 GMT

As door-to-door magazine sellers are hitting the pavement this summer, Better Business Bureau warns consumers to be on guard for slick presentations and high pressure sales tactics.

CONSUMER ALERT: Another Advanced Fee Loan Scam with western Michigan address

Fri, 10 Jun 2011 05:00:00 GMT

Who doesn’t need a loan in these uncertain times, hence “advance” fee loan scams continually pop up. The Better Business Bureau of Western Michigan has been bombarded with phone calls, inquiries and complaints about a local address in Grand Rapids. The bad offer is from:

BBB Wins Justice Award From Missouri Attorney General Chris Koster

Mon, 01 Nov 2010 05:00:00 GMT

Missouri Attorney General Chris Koster last week recognized the Better Business Bureau’s “extraordinary commitment to justice” in presenting the BBB with the Attorney General’s Justice Award for Consumer and Senior Protection.

Rent-A-Center Reaches Settlement

Tue, 02 Mar 2010 06:00:00 GMT

Rent-A-Center in Washington State has had its shar

DC, Virginia, Grocery Shoppers Prefer Reusable Bags

Thu, 04 Feb 2010 06:00:00 GMT

DC, Virginia, Grocery Shoppers Prefer Reusable Bags

Hollywood Video Files For Chapter 11 ... Again

Thu, 04 Feb 2010 06:00:00 GMT

Hollywood Video Files For Chapter 11 ... Again

Beer-Brewing Supply Company Receives ‘F’ Rating From BBB

Tue, 02 Feb 2010 06:00:00 GMT

Beer-Brewing Supply Company Receives ‘F’ Rating From BBB

Attending the Olympics? Watch Out for Scams

Mon, 01 Feb 2010 06:00:00 GMT

With the 2010 Olympics in Vancouver, Canada a week away, parents of participating athletes and spectators, looking for tickets need to be careful when purchasing on the web.

Justice Dept. Approves Ticketmaster, Live Nation Merger

Tue, 26 Jan 2010 06:00:00 GMT

Justice Dept. Approves Ticketmaster, Live Nation Merger

Target Will Stop Selling Farmed Salmon

Tue, 26 Jan 2010 06:00:00 GMT

Target Will Stop Selling Farmed Salmon

Take Caution When Buying Superbowl Tickets Online

Mon, 25 Jan 2010 06:00:00 GMT

Take Caution When Buying Superbowl Tickets Online

BBB Says Buyer Beware When Shopping Going-Out-Of-Business Sales

Fri, 30 Jan 2009 06:00:00 GMT

Retailers across the country are being hit by the declining economy and some big brand names such as Circuit City are closing doors and liquidating assets in order to pay debtors. To customers’ ears, a going-out-of-business sale means huge discounts, but Better Business Bureau is warning bargain-hunters to be on the alert for false deals when shopping liquidation sales.

BBB Small Business Advice: Think you can’t afford TV advertising? Think again.

Fri, 30 Jan 2009 06:00:00 GMT

Because of the declining economy, larger companies are cutting back on their ad buys and smaller businesses are reaping the benefits of significantly lower rates. Television ads that were once relegated to the early morning hours are now ubiquitous and products such as the Snuggie and Shamwow are household names. For small business owners interested in advertising on TV, Better Business Bureau offers guidance on how to effectively manage the process of getting the attention of customers on the small screen.

BBB Helps Consumers Find Trustworthy Businesses with New ‘Standards for Trust’

Wed, 07 Jan 2009 06:00:00 GMT

Today Better Business Bureau announced the adoption of its newly developed “Standards for Trust.” The eight standards concisely define marketplace behaviors that are contractually agreed to and upheld by BBB Accredited Businesses, and encompass issues relevant in today’s dynamic marketplace such as advertising practices, transparency, online privacy and business integrity.

BBB Changes Its Business Ratings to A+ Through F Letter-Grade Scale

Tue, 06 Jan 2009 06:00:00 GMT

Better Business Bureau (BBB) announced it is launching improved versions of its BBB Reliability Reports™, which include a more detailed A+ through F letter-grade replacing the previous ratings scale of “satisfactory” or “unsatisfactory”

Looking to Cash in on Obama Memorabilia? Think Again Advises BBB

Mon, 05 Jan 2009 06:00:00 GMT

Posters, buttons, coins, plates, cologne, bobbleheads: these are just a few examples of the kinds of Obama memorabilia that are getting snatched up by Americans wanting to own a piece of history. However, for those who are looking to get rich off of such merchandise, Better Business Bureau warns that the only value for most Obama memorabilia is sentimentality.

Weight-loss Berry Claiming Oprah Endorsement Makes Wallets Slim and Consumers Angry Warns BBB

Mon, 05 Jan 2009 06:00:00 GMT

Better Business Bureau is warning consumers to be wary of online ads relying on celebrity endorsements to sell acai-berry related weight loss products. BBB has received thousands of complaints from consumers nationwide who thought they were signing up for a free-trial offer of acai berry weight loss products that were supposedly endorsed by Oprah, Rachel Ray and other celebrities; in the end, the free trial cost them, month after month.

Tough Times for Business? BBB Advice on Wooing Customers this Holiday Season

Wed, 26 Nov 2008 06:00:00 GMT

All indications are that consumers will be very careful about their spending this holiday season and will be more vigilant than in recent years in their hunt for bargains and deals. In expectation of weak sales in the coming months, it’s up to retailers to develop creative ways for getting the attention of spendthrift customers and your Better Business Bureau is offering advice on some inexpensive marketing techniques that could pay off this season

BBB Advice on Giving, and Receiving, Pre-paid Bank Cards

Mon, 24 Nov 2008 06:00:00 GMT

Pre-paid bank cards are like gift cards, but can be used anywhere credit cards are accepted, allowing the recipient more flexibility in where the money can be spent. Pre-paid bank cards aren’t without their downside, however, and your Better Business Bureau is providing advice on purchasing and using pre-paid bank cards.

BBB Advice on Avoiding Dangerous or Toxic Toys This Holiday Season

Fri, 21 Nov 2008 06:00:00 GMT

In 2007, more than 20 million toys were pulled off the shelves as a result of more than 60 recalls – more than twice the number of alerts the U.S. Consumer Products Safety Commission (CPSC) issued in 2006. While toy manufacturers have increased product testing in order to reduce the number of unsafe toys on the market, unfortunately, dangerous toys continue to be sold in the U.S. BBB is offering advice to holiday shoppers to help them avoid purchasing unsafe toys, as well as guidance for parents on what they should do if they find a recalled product in their child’s toy box.

BBB Advice on Customer Steps to Take if a Retailer Goes Bankrupt

Tue, 18 Nov 2008 06:00:00 GMT

As a result of the declining economy, the number of retailers closing their doors has increased substantially, leaving confused shoppers wondering what will happen to goods they haven’t received, gift cards and outstanding warranties. Your Better Business Bureau if offering general advice for consumers on what to do if a retailer closes up shop without fulfilling its promises

Want to Buy Tickets to the Obama Inauguration? Let the Buyer Beware

Wed, 12 Nov 2008 06:00:00 GMT

A record number of Americans want to be a part of history and attend the inauguration of President-elect Barack Obama but, unfortunately, only 250,000 tickets are up for grabs. While many websites are claiming to sell tickets online, your Better Business Bureau is advising the public that purchasing scalped tickets could leave you out in the cold with empty pockets on Inauguration Day.

BBB Advice on Finding a Seasonal Job for the Holidays

Wed, 01 Oct 2008 05:00:00 GMT

In light of the current downward trend of the U.S. economy, the National Retail Federation estimates that holiday retail spending will increase by a paltry 2.2 percent, the slowest rate of growth in the last six years. As a result, companies are expected to hire fewer seasonal employees and, unfortunately, this means fewer jobs for cash-strapped consumers looking to supplement their holiday spending money. Better Business Bureau recommends that job hunters looking for seasonal employment start their search now, and is offering advice for landing a job for the holidays.

BBB Warns, Don’t Get Duped When Buying a Discount Medical Card

Wed, 01 Oct 2008 05:00:00 GMT

With the cost of healthcare continuing to climb and with consumers now feeling the budget pinch from all sides, some are looking into discount medical cards as a way to save money and ease cost burdens. Discount medical cards may seem like an attractive option for saving money, but Better Business Bureau is advising consumers to do their research and ask the right questions before signing up or they could get ripped off at a time when they can least afford it.

BBB Alerts Consumers to iPhones Rip-offs

Thu, 04 Sep 2008 05:00:00 GMT

Within three days of its release, Apple sold one million iPhone 3Gs. Such widespread excitement over a product means that scammers have a new opportunity to rip-off unsuspecting consumers, and your Better Business Bureau is providing advice on how consumers can protect themselves from the many schemes associated with the product.

BBB Warns Sports Fans, Concert-Goers, and Theater Buffs: Beware of TicketsMyWay.com

Wed, 03 Sep 2008 05:00:00 GMT

Better Business Bureau is warning sports, music, and theater fans who are trying to get their hands on the hottest event tickets that they might get burned when shopping online with TicketsMyWay.com.

High Fashion at Low Prices? BBB Advice on Avoiding Counterfeit Luxury Goods Online

Mon, 30 Jun 2008 05:00:00 GMT

The market for counterfeit luxury items is wide and deep, with everything from jewelry and perfume to handbags and sunglasses being sold. While busts like the January seizure of more than $1 million in knock-off fashion accessories in New York City make headlines, counterfeit luxury items are sold on streets all across the U.S. Now though, counterfeiters are well-established online too. For bargain-hunters looking for name-brand items at discount prices online, Better Business Bureau offers advice on avoiding Web-based rip-off schemes.

BBB Warns of Company Taking Advantage of DTV Confusion by Misleading Consumers

Fri, 20 Jun 2008 05:00:00 GMT

Nationwide Advertising Campaign Falsely Promises Free TV and Free DTV Converter Boxes

Better Business Bureau and the Federation of Indian Chambers of Commerce and Industry Sign Memorandum of Understanding: Leading Organizations in the U.S. and India Announce Partnership to Promote Ethics in the Global Marketplace

Tue, 10 Jun 2008 05:00:00 GMT

The Council of Better Business Bureaus (BBB) and the Federation of Indian Chambers of Commerce and Industry (FICCI) announced today a formal partnership to promote standards and responsible business practices in U.S. and Indian markets based on voluntary self-regulation, as well as introduce global best practices in the area of customer satisfaction.

BBB Consumer Alert: Phony Escrow Companies Defraud Car-Buyers Out of Thousands

Mon, 02 Jun 2008 05:00:00 GMT

Business Bureau (BBB) is issuing an alert today to warn online car shoppers that scammers are posing as phony escrow services in order to defraud consumers out of thousands of dollars.

BBB Warns Vacationers that Travel Club Membership Doesn’t Always Pay: Would-be travelers are spending thousands of dollars to take advantage of travel deals that didn’t exist.

Thu, 01 May 2008 05:00:00 GMT

With the cost of travel skyrocketing, consumers are increasingly susceptible to fraudulent offers for special deals on vacations, and Better Business Bureau (BBB) is warning vacationers to be wary of joining “travel clubs.” Complaints to BBB show that many travel clubs promise huge discounts on hotels, airfare, and cruises but fail to deliver for members despite the high cost of joining.

BBB Alert: Small Businesses Looking for Funding are Increasingly Becoming Victims of Fraud:Business owners report getting taken for as much as $26,000 when applying for loans and grants online

Wed, 02 Apr 2008 05:00:00 GMT

As the credit crunch bears down on the U.S., small businesses are forced to search for alternative sources of funding and Better Business Bureau (BBB) warns that business owners are becoming victims of fraud when turning to the Internet for loans and grants

FTC - Puttin’ on the Glitz: What to Know When Shopping for Jewelry

Fri, 01 Feb 2008 06:00:00 GMT

Whether you’re looking for sparkle and shine or something subdued, shopping for jewelry can leave you dazzled, and doubting whether you’re getting the right piece at the right price. The Federal Trade Commission, the nation’s consumer protection agency, has some tips to help you get it right.

Metal Prefab Building Tips

Thu, 31 Jan 2008 06:00:00 GMT

When purchasing any type of prefabricated metal building, or a prefab metal building "kit", there could be eight types of additional costs that affect your purchase decision.

FTC - The Keys to Hiring a Reputable Locksmith

Tue, 01 Jan 2008 06:00:00 GMT

If you’ve ever locked yourself out of your car or home, you know what a hassle it can be. Your first thought is to get someone to help you out of your situation. If a family member or friend can’t deliver a spare set of keys, your next call might be to a local locksmith. But before you make that call, consider this: According to the Federal Trade Commission (FTC), the nation’s consumer protection agency, some locksmiths advertising in your local telephone book may not be local at all. They may not have professional training. What’s more, some of them may use intimidating tactics and overcharge you.

BBB Advises College Football Fans: Be Smart When Buying Bowl Tickets Online

Tue, 18 Dec 2007 06:00:00 GMT

With college football’s bowl season kicking off this week and more than one million students, alumni and fans searching for tickets, Better Business Bureau (BBB) is warning consumers to look out for fraudulent sellers when shopping for expensive and hard-to-get bowl tickets online.

BBB Offers Safe Toy Shopping Advice

Thu, 29 Nov 2007 06:00:00 GMT

The toy industry spends an estimated $300 million a year on safety testing and inspection of toys, and approximately three billion toys are sold in America each year. And so far this year, more than 20 million toys have been pulled off shelves as a result of more than 60 recalls. This is more than twice the number of alerts the US Consumer Products Safety Commission (CPSC) issued last year.

Know the Deal on Extended Warranties and Service Contracts

Thu, 29 Nov 2007 06:00:00 GMT

A new Better Business Bureau (BBB) national survey conducted by market research firm Kelton Research finds that more than four in ten (42 percent) Americans admit they do not look at extended warranty policies that come with their purchase. Further, nearly half (46 percent) of the consumers surveyed do not read service contracts either.

Many Happy Returns! How to Avoid the Hassle of Returning Holiday Gifts

Thu, 29 Nov 2007 06:00:00 GMT

Sometimes even the best laid plans of holiday shoppers go awry. However, most retailers offer some sort of return or refund policy. But surprisingly, a new BBB survey conducted by Kelton Research finds nearly three in ten (29 percent) adult consumers don’t carefully read return and exchange policies when making a purchase in a store or retail outlet.

Privacy Issues and ID Theft are Top Concerns of Online Shoppers, According to New Survey by BBB: BBB Offers Advice for a Safe Holiday Shopping Experience

Thu, 29 Nov 2007 06:00:00 GMT

A new Better Business Bureau (BBB) survey conducted by Kelton Research finds that six in 10 (60 percent) American adult online shoppers are worried about their personal information being sold or reused when asked what has ever made them hesitant about completing a transaction online. Nearly the same amount (59 percent), admit they’ve had anxiety about their credit card information being stolen.

Read the Fine Print This Holiday Season : New BBB Survey Finds Many Consumers Aren’t Carefully Reading Extended Warranties, Service Contracts and Return/Exchange Policies

Wed, 28 Nov 2007 06:00:00 GMT

Stop before you throw away those contracts or receipts this holiday season and take the time to read the fine print on extended warranties, service contracts and return/exchange policies. It may end up saving you money. A new Better Business Bureau (BBB) national survey conducted by national market research firm Kelton Research finds that nearly half (46 percent) of Americans admit they do not read service contracts and more than four in ten (42 percent) do not look at the extended warranty policies that come with their purchase.

FTC - Clothes Captioning: Complying with the Care Labeling Rule

Mon, 01 Oct 2007 05:00:00 GMT

The Federal Trade Commission's (FTC) Care Labeling Rule requires manufacturers and importers to attach care instructions to garments. Updates to the Rule became effective on September 1, 2000. The Rule's section requiring a "reasonable basis" for care instructions has been changed to clarify what is required, and the definitions of "hot," "warm," and "cold" water have been changed to harmonize with the definitions used by the American Association of Textile Chemists and Colorists (AATCC).

FTC - Voluntary Guidelines for Providers of Weight Loss Products or Services

Mon, 01 Oct 2007 05:00:00 GMT

These Voluntary Guidelines represent a consensus of voluntary consumer disclosure practices reached by a panel of weight management companies, weight loss professionals, and consumer protection groups. They are not binding, do not represent legal standards or interpretation of any legal requirements, and are not sponsored or issued by any government agency. Providers1 should only make these disclosures to the extent that they are permissible under applicable state and federal law.

FTC-Labeling Alternative Fueled Vehicles

Mon, 01 Oct 2007 05:00:00 GMT

The Federal Trade Commission (FTC) prepared this booklet to help you comply with a new FTC rule that requires labeling on alternative fueled vehicles. The Labeling Requirements for Alternative Fuels and Alternative Fueled Vehicles Rule was issued in keeping with a directive in the Energy Policy Act of 1992. The Rule requires you to provide information to potential purchasers of alternative fueled vehicles to help them compare vehicles.

BBB Announces Burger King Corp. Joins Children’s Food and Beverage Advertising Initiative

Wed, 12 Sep 2007 05:00:00 GMT

The Council of Better Business Bureaus today announced that Burger King Corp. has joined its Children's Food and Beverage Advertising Initiative, becoming the 12th major food marketer and second quick service restaurant chain to join the program.

FTC - Alaska Native Art

Sun, 01 Jul 2007 05:00:00 GMT

Alaska is famous for the rugged beauty of its mountains, rivers, and coastlines, as well as for the distinctive arts and crafts produced by Alaska Native artists. If you are considering purchasing an Alaska Native-made art or craft item, it’s smart to invest a little time learning about the processes and materials Alaska Natives may use to make these unique and beautiful objects.

FTC - Slip Showing Federal Law Requires All Businesses to Truncate Credit Card Information on Receipts

Tue, 01 May 2007 05:00:00 GMT

What’s on the credit and debit card receipts you give your customers? The Federal Trade Commission (FTC), the nation’s consumer protection agency, says it’s time for companies to check their receipts and make sure they’re complying with a law that’s been in effect for all businesses since December 1, 2006.

FTC - Slip Showing? Federal Law Requires All Businesses to Truncate Credit Card Information on Receipts

Tue, 01 May 2007 05:00:00 GMT

FTC - High-Rate, High-Fee Loans (HOEPA/Section 32 Mortgages)

Mon, 01 Jan 2007 06:00:00 GMT

If you're refinancing your mortgage or applying for a home equity installment loan, you should know about the Home Ownership and Equity Protection Act of 1994 (HOEPA).

FTC - Ads for Business Opportunities: How To Detect Deception

Fri, 01 Dec 2006 06:00:00 GMT

It’s not hard to see why ads for business opportunities that promote the benefits of being your own boss and making money quickly are appealing. But the Federal Trade Commission (FTC), the government agency that monitors advertising for deception, says that some ads for business opportunities feature empty promises and false claims that potential entrepreneurs could never realize.

FTC - Buying, Giving, and Using Gift Cards

Fri, 01 Dec 2006 06:00:00 GMT

Shopping for gifts can be a real dilemma. Just what do you get the person who has everything: your finicky Aunt Mary, your co-worker, or your child's babysitter? Gift cards may be the answer: one size fits all, and the recipients can get exactly what they want.

FTC - Cómo comprar, obsequiar y utilizar las tarjetas de regalo

Fri, 01 Dec 2006 06:00:00 GMT

Comprar regalos puede ser un verdadero dilema. ¿Qué le puede comprar a una persona que tiene de todo: a su melindrosa tía María, a su compañero de trabajo o a la niñera de su hijo? La solución para este problema puede ser una tarjeta de regalo: un obsequio adaptado a las necesidades y a los gustos de todos que les permite conseguir exactamente lo que desean. Pero antes de comprar un montón de tarjetas de regalo de su tienda favorita o restaurante, la Comisión Federal de Comercio (Federal Trade Commission, FTC), la agencia nacional de protección del consumidor, desea que usted sepa que algunas veces estas tarjetas pueden tener algún tipo de limitación o cargos extras. Por ejemplo, algunas tarjetas solamente se pueden utilizar en las tiendas de los comerciantes que las emiten; otras se pueden usar en cualquier tienda o en línea.

FTC - Complying with the Credit Practices Rule

Fri, 01 Dec 2006 06:00:00 GMT

The Federal Trade Commission staff prepared this business booklet to help finance companies, retailers, and other creditors comply with the Credit Practices Rule, which went into effect March 1, 1985. This booklet tells you what the Credit Practices Rule requires, who must comply, and what transactions are covered. It also discusses liability for rule violations and how exemptions are granted.

FTC - Electronic Banking

Fri, 01 Dec 2006 06:00:00 GMT

For many consumers, electronic banking means 24-hour access to cash through an automated teller machine (ATM) or Direct Deposit of paychecks into checking or savings accounts. But electronic banking now involves many different types of transactions.

FTC - Online Auctions: Bidders Be Wary

Fri, 01 Dec 2006 06:00:00 GMT

Online payment and escrow services have become extremely popular in the Internet auction world - and for good reasons: Online payment services allow buyers to use a credit card or electronic bank transfer to pay sellers who may not be equipped to accept these kinds of transactions. Online escrow services accept and hold a buyer's payment until the merchandise is received and approved; then, they forward the payment to the seller.

FTC-Buying, Giving, and Using Gift Cards

Fri, 01 Dec 2006 06:00:00 GMT

FTC - Evaluación de declaraciones sobre productos para la diabetes: Sea astuto. Sea escéptico. Evaluating Diabetes Claims? Be Smart. Be Skeptical.

Sun, 01 Oct 2006 05:00:00 GMT

La evaluación de las declaraciones promocionales en Internet sobre productos y servicios para la diabetes es un proceso de dos pasos. Primero, sea astuto. Después, sea escéptico. La Comisión Federal de Comercio (Federal Trade Commission, FTC) la agencia nacional de protección al consumidor, recomienda que consulte a su médico o profesional de atención de la salud sobre la efectividad de cualquiera de estos productos antes de comprarlos. Los estafadores oportunistas tratan de ganarse su dinero promocionando productos que suenan tentadores pero simplemente no cumplen con sus promesas.

FTC - Going, Going, Gone: Using Wire Transfers for Internet Auction Purchases Can Be Risky

Thu, 01 Jun 2006 05:00:00 GMT

Internet auction sites give buyers access to an incredible array of merchandise from around the world. And while many people are thrilled with their purchases, others have learned that transactions between buyers and sellers can be risky. The Federal Trade Commission (FTC), the nation’s consumer protection agency, says that buyers can reduce their financial risk when they’re shopping on Internet auctions by not using wire transfers to pay for their goods.

FTC - Saving Money at the Gas Pump: A Bumper-to-Bumper Guide

Mon, 01 May 2006 05:00:00 GMT

Whether driving cross-town or cross-country, everybody wants to save money at the pump. Regardless of the make and model, your car’s estimated gas mileage is just that — an estimate. An important variable is how you fuel, drive, and maintain your car.

FTC - Medicare Part D Solicitations: Words to the Wise About Fraud

Sat, 01 Apr 2006 05:00:00 GMT

Information about the Medicare Part D prescription drug plan is in the news just about every day. If you’re considering signing up for one of the plans being offered, chances are you are gathering lots of information about your drugs, your drug coverage and the available prescription plan options, and making lists to determine your needs.

FTC - Comprando Tiempo: Información sobre Tarjetas Telefónicas Prepagadas

Wed, 01 Mar 2006 06:00:00 GMT

Las tarjetas telefónicas prepagadas representan un período de tiempo para hablar por teléfono que usted compra por adelantado. Usted paga desde $5 hasta $15 o más por adelantado a cambio de tiempo telefónico para hacer llamadas locales o de larga distancia; la cantidad de tiempo comprado depende de la tarifa-por-minuto cobrada. Para muchas personas, este sistema de llamadas telefónicas prepagadas resulta muy conveniente. El tiempo telefónico se paga anticipadamente; la tarjeta puede utilizarse desde cualquier teléfono y no hay necesidad de acordarse de llevar cambio o pagar las facturas posteriormente.

FTC - Internet Auctions A Guide for Buyers and Sellers

Wed, 01 Mar 2006 06:00:00 GMT

Internet auction sites give buyers a “virtual” flea market with new and used merchandise from around the world; they give sellers a global storefront from which to market their goods. But the online auction business can be risky business. The Federal Trade Commission (FTC) wants to help buyers and sellers stay safe on Internet auction websites. Among the thousands of consumer fraud complaints the FTC receives every year, those dealing with online auction fraud consistently rank near the top of the list. The complaints generally deal with late shipments, no shipments, or shipments of products that aren’t the same quality as advertised; bogus online payment or escrow services; and fraudulent dealers who lure bidders from legitimate auction sites with seemingly better deals. Most complaints involve sellers, but in some cases, the buyers are the subject.

FTC - How to Buy Genuine American Indian Arts and Crafts

Wed, 01 Feb 2006 06:00:00 GMT

Whether you’re drawn to the beauty of turquoise and silver jewelry or the earth tone colors of Indian pottery, having some knowledge about American Indian arts and crafts can help you get the most for your money. Be aware also that because Indian arts and crafts are prized and often command higher prices, a few unscrupulous sellers misrepresent imitation arts and crafts as genuine.