BBB Informal Dispute Settlement

Confusion Over Debit Card Offer At Church Prompts BBB Alert On Advanced Marketing and Promotions

Fri, 17 Aug 2012 05:00:00 GMT

The BBB is urging caution to anyone doing business with Advanced Marketing & Promotions (AMP), an Alabama-based business managed by Dean Stanley in the St. Louis area.

Theft Charges Filed Against Willis E. Fleming Jr. In G.O. Incorporated Charity Scheme, BBB Says

Thu, 19 Jul 2012 05:00:00 GMT

St. Louis County authorities have filed theft charges against Willis E. Fleming Jr. in connection with a bogus charity scheme, G.O. Incorporated. The BBB alerted the public to the scam Dec. 5, 2012.

BBB Alert: Firms Say Progressive Business Publications Charged Them For Unwanted Newsletters

Wed, 18 Jul 2012 05:00:00 GMT

The BBB warns businesses to be wary of solicitations from Progressive Business Publications or International Credit Recovery, a New York firm hired to collect on Progressive subscriptions.

BBB Alert: Collectors Hound Hollywood Video Customers For Bogus Late Fees

Thu, 05 Jul 2012 05:00:00 GMT

Former customers of Hollywood Video tell the BBB that they have been contacted by debt collectors claiming they still owe the defunct business for overdue rentals.

BBB Warns Public About 'All Four One,' Organized Network Of Magazine Sales Scams

Tue, 03 Jul 2012 05:00:00 GMT

A door-to-door magazine sales scheme that victimized several St. Louis area residents is the latest of several nearly identical scams that have duped hundreds of consumers nationwide, the BBB warns.

BBB Warns Consumers To Avoid Advance Fee Loan Scams Using Green Dot MoneyPaks

Mon, 18 Jun 2012 05:00:00 GMT

Consumers nationwide continue to be victimized by sophisticated loan scams that demand up-front fees for personal loans that are never delivered, the Better Business Bureau (BBB) warns.

BBB Alert: Be Wary Of Blue Financial Group, Cleon Williamson

Mon, 11 Jun 2012 05:00:00 GMT

The Better Business Bureau is warning consumers to be cautious when seeking loan assistance from Blue Financial Group of Maplewood, Mo., or its owner, Cleon Williamson.

Firms Tell BBB: 'List Your Business Online" Billed Them For Unwanted Services

Thu, 31 May 2012 05:00:00 GMT

Several medical offices are among 30 businesses nationwide that say they were charged $499 for online listings they never authorized, the Better Business Bureau (BBB) warns.

Mizzou Student Loses $2,400 In Nanny Scam, BBB Warns

Wed, 30 May 2012 05:00:00 GMT

The BBB is warning people looking for child care jobs to be extremely cautious when dealing with anyone they meet through the Internet. 'Nanny scams' have been used to steal money from job seekers.

Thieves Steal Web Business Solutions' Name In Work-At-Home Scam, BBB Told

Tue, 22 May 2012 05:00:00 GMT

A St. Louis County business owner said Internet thieves stole the name of her company to get cash and personal information from job seekers in an elaborate work at home scheme, the BBB warns.

BBB Warns Investors, Home Buyers To Be Wary Of New Solicitations From Smart Solutions

Thu, 17 May 2012 05:00:00 GMT

The BBB is warning home buyers and investors about a new real estate venture by the owners of Smart Solutions Financial Services, the subject of a previous BBB alert.

Magazine Sellers Claim Ties With L'Ecole Culinaire, But BBB Says Their Story Is Half-Baked

Tue, 15 May 2012 05:00:00 GMT

The BBB is warning St. Louis area residents about a door-to-door magazine sales scam that falsely claims to be linked to L'Ecole Culinaire, a local culinary school.

AMT Auditing Services Broke Agreements On Mortgage Audits, Customers Tell BBB

Tue, 08 May 2012 05:00:00 GMT

AMT Auditing Services of American Fork, Utah, charged homeowners hundreds of dollars for 'risk-free' mortgage audits, then either delayed refunds or never made them, customers told the BBB.

Stadia Studio, Michael Allton Never Delivered Websites Or Refunds, Customers Tell BBB

Tue, 17 Apr 2012 05:00:00 GMT

The BBB is warning the public about Stadia Studio and Michael Allton of St. Charles, Mo., who have failed to complete website design work for customers and have refused to provide refunds.

Businesses Tell BBB: Open Business Directory Tricked Them To Buy Ads

Thu, 29 Mar 2012 05:00:00 GMT

St. Louis area businesses say Open Business Directory charged them for online ads they didn't want and did not intend to buy, the BBB warns.

Convicted Contractor Donald E. Berry Is Still Running Roofing Scam, Consumers Tell BBB

Tue, 27 Mar 2012 05:00:00 GMT

Donald E. Berry, a St. Louis County roofer with a history of scamming consumers is facing a new wave of consumer complaints to the BBB.

Customers Tell BBB: SaveMore.com Took Money For Daily Deal Coupons, Never Delivered

Mon, 26 Mar 2012 05:00:00 GMT

More than 1,000 online shoppers from across the nation – including dozens from Missouri and Illinois – said they never received discount coupons purchased from the Texas-based deal site SaveMore.com

Run Local Locksmith Used Bait-And-Switch Tactics, Consumers Tell BBB

Wed, 22 Feb 2012 06:00:00 GMT

Run Local Locksmith of Michigan is the focus of complaints from customers who say they were lured by low advertised prices, but then charged much higher fees when workers responded to service calls.

Football Fan Tells BBB: Ex Sport Group Turned Super Bowl Dream Into $5,000 Nightmare

Tue, 21 Feb 2012 06:00:00 GMT

The Better Business Bureau (BBB) is warning sports fans to be extremely cautious when doing business with Ex Sport Group, a St. Louis County ticket broker.

Consumers Tell BBB: Arrow Fence, Justin Blunt Reneged On Fence Jobs

Mon, 13 Feb 2012 06:00:00 GMT

Consumers are complaining that Arrow Fence of Granite City, Ill., failed to complete work as promised, the BBB warns.

BBB Alert: Bureau Of Prescription Health, Free Medicine Foundation Charge For 'Free' Services

Tue, 24 Jan 2012 06:00:00 GMT

The BBB advises consumers to avoid doing business with Missouri-based Bureau of Prescription Health, which charges consumers $10 per prescription to help them apply for free or low-cost medications.

BBB Advises Contractors To Avoid Firms That Charge $99 Advance Fee For Job Leads

Wed, 11 Jan 2012 06:00:00 GMT

The BBB is urging contractors to be alert for telephone solicitors trying to convince them to sign up for an online program offering free job leads.

BBB Warns Consumers About Puzzle Contests From Opportunities Unlimited Publications Of Kansas City

Tue, 10 Jan 2012 06:00:00 GMT

The BBB is warning consumers to be cautious when entering puzzle contests sponsored by Opportunities Unlimited Publications Inc. of North Kansas City, Mo.

Customers Tell BBB: 'Free' Face Cream Offer From Radialabs Led To Unexpected Charges

Mon, 19 Dec 2011 06:00:00 GMT

Radialabs, a company that touts its wrinkle-reducing face cream as “the fountain of youth in a bottle,” has left disgruntled customers across Missouri, Illinois and the nation, the BBB warns.

Texas Gold Dealer Agrees To Refund $5 Million; BBB Issued Alert On Firm In March

Wed, 07 Dec 2011 06:00:00 GMT

U.S. Money Reserve of Austin, Texas has agreed to pay $5 million in restitution to customers as part of a settlement with the Texas attorney general. The BBB issued an alert on the firm in March.

Bogus Charity Appears To Be Duping Missourians Seeking Utility, Housing Assistance, BBB Warns

Mon, 05 Dec 2011 06:00:00 GMT

The BBB is warning St. Louis area residents to be alert for what appears to be a utility, rent and mortgage assistance scam operating in the St. Louis region.

BBB Alert: Haberstroh Insurance Agency, Senior Health Group Use Misleading Tactics To Sell To Seniors

Thu, 17 Nov 2011 06:00:00 GMT

A Missouri insurance agency appears to be using questionable Medicare mailings to sidestep the state’s no-call law and get its salespeople into the homes of senior citizens, the BBB warns.

BBB Cites Arthur Middleton Capital Holdings For Deceptive National Advertisements

Wed, 16 Nov 2011 06:00:00 GMT

The St. Louis Better Business Bureau (BBB) has raised concerns about misleading advertisements by Arthur Middleton Capital Holdings and its affiliates in Canton, Ohio.

Smart Solutions Creates Eagle Audit Services; BBB Warns Against Advance Fee Loan Audits

Thu, 03 Nov 2011 05:00:00 GMT

The BBB is warning consumers that Smart Solutions Financial Services has formed Eagle Audit Service, a company that promises to repair consumers' credit with "forensic home loan audits."

BBB Alert: Insurexx Has Ties To Troubled Homestead Contracting

Mon, 19 Sep 2011 05:00:00 GMT

The BBB warns consumers that Insurexx of Lebanon, Mo., is tied to Homestead Contracting, a firm owned by Gloria Schoeller, wife of Jeffrey A. Wolfson, who has had run-ins with Missouri officials.

Smart Solutions Promised To Fix Credit, Broke Promises Instead, Customers Tell BBB

Mon, 29 Aug 2011 05:00:00 GMT

Frustrated customers of a St. Louis County financial services company say the business abandoned them after charging them hundreds of dollars each to repair their credit or help them buy homes.

Disabled Mother, Daughter Fall Victim To Sweepstakes Scam, BBB Advises

Fri, 19 Aug 2011 05:00:00 GMT

A disabled maintenance worker from Florissant, Mo., said thieves tricked her into giving them $3,000 after they told her she won two multimillion-dollar sweepstakes prizes, the BBB said.

BBB Urges Caution On Others First Car Donation Programs

Tue, 02 Aug 2011 05:00:00 GMT

The BBB is advising consumers to be cautious when dealing with Detroit area businessman Rick Frazier and Others First, a charity that has been soliciting car donations in the St. Louis area.

Shopping Online For A Used Car? Beware Of Scams, BBB Warns

Tue, 26 Jul 2011 05:00:00 GMT

The BBB is warning consumers to beware of phony online used car dealers like Edward American Cars and Quick Auto Sales, which advertised deeply discounted cars online.

BBB Logged Hundreds Of Complaints About Auto Warranty Firms In Last Year

Tue, 28 Jun 2011 05:00:00 GMT

Consumers continue to tell the BBB they feel tricked by the auto service contract industry's misleading advertising or duped into spending thousands of dollars for contracts with little or no value.

Century Photo, Light Impressions Leave Hundreds Of Unhappy Customers, BBB Warns

Tue, 14 Jun 2011 05:00:00 GMT

Century Photo and Light Impressions of Santa Fe Springs, Calif., have racked up hundreds of complaints with the BBB in recent months from consumers who didn't receive photo products ordered from them.

The, New York Studio, Bringing Controversial Kids' Show Biz Event Back To St. Louis, BBB Warns

Thu, 26 May 2011 05:00:00 GMT

The, a business that entices parents to spend thousands of dollars for help in getting their children into show business, appears to be bringing its "once in a lifetime opportunity" back to St. Louis.

Vehicle Service Contract Scams Cost Consumers Millions of Dollars

Fri, 20 May 2011 05:00:00 GMT

Worthless service contracts sold by the Vehicle Service Contract (VSC) industry have cost consumers millions of dollars nationwide, a Better Business Bureau (BBB) study concludes.

BBB Warns Homeowners: 'Mass Joinder' Lawsuit Mailings May Be Latest Advance Fee Mortgage Modification Scheme

Tue, 19 Apr 2011 05:00:00 GMT

The Better Business Bureau (BBB) warns homeowners to steer clear of mailings asking them to join national “mass joinder” lawsuits to force their mortgage companies to cut their loan payments.

BBB Warns Consumers Of Kansas Firm's Deceptive Debt Collection Tactics

Tue, 05 Apr 2011 05:00:00 GMT

A Kansas business criticized for questionable debt collection practices is the focus of 220 BBB complaints across the U.S., including more than two dozen from the St. Louis area.