BBB News

In the News -- Experts Warn of Shady Discount Website

Thu, 24 May 2012 05:00:00 GMT

Better Business Bureau (BBB) in Dallas warns consumers about daily deal site SaveMore.com, Addison, TX, reported Brent Hunsaker of ABC4-TV, Salt Lake City, Utah.

Milwaukee Man Scams Businesses, Consumers under Guise that Money is Helping Vets

Thu, 24 May 2012 05:00:00 GMT

The Wisconsin BBB is warning local businesses and consumers about a Milwaukee man who has been selling coupon books throughout metro-Milwaukee, claiming that proceeds from the sales will help local, injured veterans. However, when the BBB asked him to prove it, he would not.

Scammers Fake Facebook Account Cancellation Notices

Wed, 23 May 2012 05:00:00 GMT

A clever scam in the form of a fake Facebook account cancellation email is making the rounds. Don’t let the threat of losing your account trick you into installing malware on your computer.

Don't Get Rolled Over by a Paving Scam

Tue, 22 May 2012 05:00:00 GMT

Better Business Bureau serving Central, Coastal, Southwest Texas and the Permian Basin warns consumers to beware of asphalt paving scams. Unscrupulous contractors may offer bargain prices if the consumer pays in advance, but often leave the job unfinished or perform subpar work.

Thieves Steal Web Business Solutions' Name In Work-At-Home Scam, BBB Told

Tue, 22 May 2012 05:00:00 GMT

A St. Louis County business owner said Internet thieves stole the name of her company to get cash and personal information from job seekers in an elaborate work at home scheme, the BBB warns.

BBB Alerting North Alabama Residents to Check for Unauthorized Transactions on Debit & Credit Cards

Mon, 21 May 2012 05:00:00 GMT

The BBB has received calls from numerous North Alabama consumers who report that they have been charged $19.95 or more for a credit report on their debit or credit card account by Experian, Consumerinfo.com or Creditreport.com, but have not recently purchased their credit report. Creditreport.com is part of a family of online consumer credit reporting sites belonging to Consumerinfo.com, Inc. an Experian company.

Memorial Day Scams Target Military, Families, Supporters

Mon, 21 May 2012 05:00:00 GMT

BBB offers tips to avoid Memorial Day scams that target military personnel, their families, and supporters.

BBB Warns Investors, Home Buyers To Be Wary Of New Solicitations From Smart Solutions

Thu, 17 May 2012 05:00:00 GMT

The BBB is warning home buyers and investors about a new real estate venture by the owners of Smart Solutions Financial Services, the subject of a previous BBB alert.

Don’t get Heated by High-Pressure Door-to-Door Salespeople

Thu, 17 May 2012 05:00:00 GMT

After receiving hundreds of complaints against companies using aggressive door-to-door sales tactics to pressure consumers into buying bogus or misleading products, Better Business Bureau is issuing an alert about such companies. The issues range from magazine subscriptions that were paid for but never delivered, to food products that were not of the high quality originally promised.

Door-To-Door Security System Sales Leave Customers Feeling Anything But Safe

Thu, 17 May 2012 05:00:00 GMT

BBB has received multiple reports of door-to-door alarm system sales in the Spokane/Coeur d'Alene region and offer tips to avoid high pressure tactics.

Consejos de la BBB para contratar a un contratista de techos en el que pueda confiar

Wed, 16 May 2012 05:00:00 GMT

Si un desastre natural afectó fuertemente su techo o simplemente necesita reemplazarlo, necesita tomar ciertas precauciones cuando se trata de contratar a contratistas de techos.

Employ Caution With Secret Shopper Job Offers

Wed, 16 May 2012 05:00:00 GMT

With most mystery shopper job offer scams, cashiers’ checks and letters arrive in the mail.

F-Rated 'Flip This House' Seminar Comes to Spokane and Coeur d’Alene

Wed, 16 May 2012 05:00:00 GMT

F-Rated 'Flip This House' Seminar Comes to Spokane and Coeur d’Alene.

La BBB reconoce la Semana nacional de la pequeña empresa

Wed, 16 May 2012 05:00:00 GMT

La Better Business Bureau está estimulando a los propietarios de las pequeñas empresas que aprovechen los muchos recursos de la BBB y de la Comisión Federal de Comercio para las pequeñas empresas.

Los estafadores del Memorial Day se enfocan en los miembros del ejército, familias y partidarios

Wed, 16 May 2012 05:00:00 GMT

“El estilo de vida especial de nuestros miembros del servicio los convierte en los blancos principales de los estafadores”, indica Brenda Linnington, Directora de la Línea Militar de la BBB.

Mystery Shopper Scam Is Using the Name of a Legitimate Memphis Business

Wed, 16 May 2012 05:00:00 GMT

The Better Business Bureau is warning consumers about a new mystery shopping scam that is using the name of the Memphis research firm in an attempt to defraud the public. Axiom Research LLC in Memphis TN has been the victim of business identity theft. Their company’s name is being used to convince folks that an offer to be a mystery shopper – accompanied by a phony check – is legitimate.

Proteja sus mudanzas y a usted mismo durante el Mes Nacional de la Mudanza

Wed, 16 May 2012 05:00:00 GMT

La BBB se unió a la Asociación Americana de Mudanzas y Almacenamiento para ofrecerle sugerencias sobre cómo seleccionar a la compañía de mudanzas adecuada y cómo evitar estafas.

Sugerencias de la BBB para realizar compras exitosas en el Día de la Madre

Wed, 16 May 2012 05:00:00 GMT

Ya sea que pida flores, compre joyería tradicional o arregle las citas para un día especial de spa para esa mujer maravillosa en su vida, sea un cliente inteligente.

Calls About Receiving Government Grants Are Scams

Tue, 15 May 2012 05:00:00 GMT

Grant scams involve wiring upfront fees and victims receive nothing

Clear-Cast HDTV Antenna’s Advertising not so Clear…Earning the company an “F Rating” with the BBB

Tue, 15 May 2012 05:00:00 GMT

The Better Business Bureau has received hundreds of calls from consumers nationwide inquiring about the Clear-Cast HDTV Antenna. The product is manufactured by Brilliant Built Technologies, a subsidiary of Universal Media Syndicate, Inc., located in Canton, Ohio. The company is running large advertorial ads that appear in newspapers across the U.S. and mailing to residents nationwide offering to eliminate cable and satellite costs completely using the Clear-Cast HDTV Antennae.

Gift Card Scam Through Smart Phone

Tue, 15 May 2012 05:00:00 GMT

If you received a text message on your smart phone about how you have won a gift card worth hundreds of dollars. Be careful! That’s right. This may be the latest ploy in a fraudulent scheme aimed at stealing your private information. Victoria Acosta-Rubio has more.

Magazine Sellers Claim Ties With L'Ecole Culinaire, But BBB Says Their Story Is Half-Baked

Tue, 15 May 2012 05:00:00 GMT

The BBB is warning St. Louis area residents about a door-to-door magazine sales scam that falsely claims to be linked to L'Ecole Culinaire, a local culinary school.

Local BBB CEO's Name Used to Perpitrate Scam

Mon, 14 May 2012 05:00:00 GMT

Oops They Did it Again! - Phony Timeshare Services Strike Once More

Mon, 14 May 2012 05:00:00 GMT

On April 4th, the BBB warned consumers about the risks of getting involved with a timeshare escrow company called Wade Capital Management. Now just one month later, the BBB is faced with investigating the legitimacy of another timeshare company by the name North South Title.

Don't Fall for Fake Amazon.com Cancellation Emails

Fri, 11 May 2012 05:00:00 GMT

Online shoppers beware! The latest email phishing scam looks just like an order cancellation notice from Amazon.com. Be sure to double check suspicious emails you receive from the online retailer before clicking on any links.

Consumers Get Smart and Shred, Shred, Shred to Prevent Fraud

Thu, 10 May 2012 05:00:00 GMT

More than 23,000 consumers and businesses participated in “Secure Your ID Day” on April 21 – 1.5 million pounds of documents were shredded at 75 free events around the United States and Canada.

DOD and Financial Protection Bureau Underscore Partnership

Thu, 10 May 2012 05:00:00 GMT

The Department of Defense and Consumer Financial Protection Bureau officials signed a joint statement of shared principles that underscores their partnership to protect the finances of service members.

Memorial Day Scams Target Military, Families, Supporters

Thu, 10 May 2012 05:00:00 GMT

Memorial Day Scams Target Military, Families, Supporters Memorial Day is a time to honor those who serve and remember those who have died in war. But sadly, it has also become a key opportunity for scammers to target those who are serving or have served their nation, especially elderly veterans. BBB is urging consumers and donors to be on the lookout for deals that seem too good to be true, and for disreputable charities. “The unique lifestyle of our service members makes them prime targets for scammers,” notes Brenda Linnington, Director of BBB Military Line. “It’s imperative that we educate our service members and ensure that the support we give to them equals the effort they make every day on behalf of us.” Linnington said scams can include those that target service personnel and their families directly, but also those that appear to be helping military members via charities. “Donors need to watch out for questionable charities that raise funds on behalf of military organi

BBB Warns Consumers of HCG Weight-Loss Products

Wed, 09 May 2012 05:00:00 GMT

BBB is warning consumers about HCG Xtreme weight loss drugs. HCG is not approved by the (FDA) for weight loss and can pose serious health risks.

AMT Auditing Services Broke Agreements On Mortgage Audits, Customers Tell BBB

Tue, 08 May 2012 05:00:00 GMT

AMT Auditing Services of American Fork, Utah, charged homeowners hundreds of dollars for 'risk-free' mortgage audits, then either delayed refunds or never made them, customers told the BBB.

CFBAI Highlights Significant Progress in Child-Directed Food and Beverage Advertising

Mon, 07 May 2012 05:00:00 GMT

Products advertised to children are now lower in calories, sugars, sodium and fats; that was the some of the progress under self-regulation reported at CDC’s Weight of the Nation conference today by Elaine Kolish, Director of the Children’s Food and Beverage Advertising Initiative (CFBAI) and Vice President at the Council of Better Business Bureaus.

In the News -- Smishing Is New Way to Scam Your Info

Mon, 07 May 2012 05:00:00 GMT

Smishing scams send phishing messages by SMS text, reports Roni Proter of CW33-TV, Dallas - Fort Worth. BBB warns some fake texts appear to be from Walmart but aim to steal personal information.

BBB Warns of Online Dating Scams- Local Woman Is Heartbroken and $7,600 Poorer

Fri, 04 May 2012 05:00:00 GMT

Millions of people looking for love use dating and social networking sites to meet people. The Association of Psychological Science reports online dating is the second most common way for couples to meet– keeping the good old fashioned “friends and family introductions” at the number one spot but surpassing church, gym and bars.

Meat Sales May Burn Buyers

Thu, 03 May 2012 05:00:00 GMT

Customers Beef About Shady Solicitors and Questionable Quality

New Phishing Scam Hurts Small Businesses

Thu, 03 May 2012 05:00:00 GMT

Small businesses and consumers across the country are falling victim to the latest email phishing scam that exploits BBB’s name. The campaign that started yesterday was the second biggest phishing scam in the country.

Alleged bait-and-switch sours consumers’ opinions of Capitol Kia

Wed, 02 May 2012 05:00:00 GMT

It was advertised as the right car at the right price. Robert Munzer said funds were tight when he saw an advertisement for a base-model Kia Sorento for a great price at Capitol Kia in Austin. Not wanting to waste his time, Munzer sent an email to the dealership asking if it still had that particular vehicle in stock. The company emailed back that it was. However, when Munzer arrived on the lot, the salesman told him the vehicle had sold out, and showed him a similar, but more expensive, car.

BBB Advice for Hiring a Roofing Contractor You Can Trust

Wed, 02 May 2012 05:00:00 GMT

Natural disasters like tornados, hurricanes and earthquakes can bring out the best in people, as strangers reach out to help others in need. Unfortunately, crises also bring out persons who choose to take advantage of the victims. Some of the most common "after-disaster" scams involve damage done to roofs.

BBB encourages caution as HomeServe USA solicits locally

Wed, 02 May 2012 05:00:00 GMT

BBBs across the country report confusion from recipients of solicitations

BBB recognizes National Small Business Week

Wed, 02 May 2012 05:00:00 GMT

May 20-26 is National Small Business Week and a time to celebrate the growing business demographic in our country. Entrepreneurs and small business owners are the backbone of the U.S. economy: 60 to 80 percent of the new jobs in the country are created by the approximately 27.2 million small businesses in the U.S. It is estimated that over half of Americans either own or work for a small business. In honor of National Small Business Week, Better Business Bureau is encouraging small business owners to take advantage of the many resources for small businesses from BBB and from the Federal Trade Commission.

BBB Tips for Successful Mother’s Day Shopping

Wed, 02 May 2012 05:00:00 GMT

It’s almost Mother’s Day! Whether you are ordering flowers, shopping for custom jewelry, or arranging for a special spa day, be a smart consumer. BBB sees lots of scams that focus on holiday shopping, and is warning consumers to proceed with caution before falling victim to a Mother’s Day scam.

BBB Warns of Door-to-Door Scams Hitting the Ozarks

Wed, 02 May 2012 05:00:00 GMT

The warm weather not only brings spring showers and flowers, but door-to-door scammers as well. Better Business Bureau of Southwest Missouri has learned of two potential scams targeting Ozarks homeowners.

Memorial Day Scams Target Military, Families, Supporters

Wed, 02 May 2012 05:00:00 GMT

Memorial Day is a time to honor those who serve and remember those who have died in war. But sadly, it has also become a key opportunity for scammers to target those who are serving or have served their nation, especially elderly veterans. BBB is urging consumers and donors to be on the lookout for deals that seem too good to be true, and for disreputable charities.

Protect Your Move and Yourself During National Moving Month

Wed, 02 May 2012 05:00:00 GMT

May 2, 2012 – Arlington, VA - May is National Moving Month and the start of the busiest time of year for changing residencies…which means unlicensed movers and dishonest scammers are waiting to take advantage of consumers who aren’t careful.

You Could Be A Victim If You Have A Security System Sign In Your Yard

Wed, 02 May 2012 05:00:00 GMT

Think You're Safe Because You Have A Security System Sign In Your Yard? Well, Maybe Not From Everyone

Basic Training for Your Money

Tue, 01 May 2012 05:00:00 GMT

Steve Repak left the Army in 1997 and was offered a job in finance, despite having $32,000 in credit card debt. His clients inspired him to get his finances in order.

BBB Scam Watch: Door - to - Door Sales

Tue, 01 May 2012 05:00:00 GMT

With warmer weather approaching, the Better Business Bureau of Coastal Carolina would like to warn consumers of potential door-to-door scams that are making their way back into the area

Scammers Replicate Verizon's Email Bill Alerts

Tue, 01 May 2012 05:00:00 GMT

Consumers nationwide are receiving fake emails that are almost identical to the real alerts many Verizon customers get to remind them of their monthly payments.

Don't Waste Time with Midwest Timeshares, BBB Says

Mon, 30 Apr 2012 05:00:00 GMT

The Wisconsin Better Business Bureau (BBB) is warning consumers about Midwest Timeshares, a Green Bay-based timeshare reseller who has racked up 70 complaints from consumers in 33 states and Canada.

GI Bill Restrictions Loom for For-Profit Schools

Mon, 30 Apr 2012 05:00:00 GMT

The Army Times reported that the father of the Post-9/11 GI Bill is fighting to preserve the benefit by proposing new restrictions on tuition payments to for-profit schools.

Beware of Fake Versions of Popular Android Apps

Fri, 27 Apr 2012 05:00:00 GMT

Before downloading the popular Android apps "Angry Birds Space" and "Instagram," make sure you have the right version. These games are the latest victims of malware.

Shopping for Prom? Watch Out for Phony Online Dress Shops

Fri, 27 Apr 2012 05:00:00 GMT

Before buying a prom dress online make sure you're not ordering a counterfeit!

BBB Warns of Lenders ‘Promise of Quick Cash’

Thu, 26 Apr 2012 05:00:00 GMT

The Austin City Council is holding a public hearing today to consider a new ordinance which would put tighter restrictions on where payday and auto loan lenders can do business.

Look Out for Alarm Company Tricks

Thu, 26 Apr 2012 05:00:00 GMT

Over the last several years, the volume of inquiries into door-to-door alarm sales companies has spiked and summer is normally when the door-to-door alarm companies are hitting the pavement hard. The BBB still expects an increase in door-to-door activity as the summer approaches because many companies use students on their summer break from school to conduct door-to-door sales.

Phishing Thieves Using New Tricks To Hook Unwary Consumers, Task Force Warns

Thu, 26 Apr 2012 05:00:00 GMT

The Consumer Fraud Task Force warns consumers to be alert for phishing scams, which may use the names of well-known businesses or government agencies to steal personal information and commit ID theft.

Putting Ads on Your Car Scam… says Carol

Wed, 25 Apr 2012 05:00:00 GMT

You see an online ad. "Earn $400 each month just driving your car." Should you click it?

BBB Continues Warning on Independent Publisher of Yellow Pages Directories

Tue, 24 Apr 2012 05:00:00 GMT

BBB alerts businesses to mailings from Yellow Pages Directories, Carrollton, TX, an independent yellow pages publisher. Complaints allege the mailings are misleading about a "free" listing that can end up costing over $300 semi-annually.

Internet-related Crimes… says Carol

Wed, 18 Apr 2012 05:00:00 GMT

“Robbery by appointment” is a frequently used phrase these days by news writers warning people of Internet-related crimes. These crimes are on the rise nationwide.

Wartluft Motors Doesn’t Exist; It’s a Shell

Wed, 18 Apr 2012 05:00:00 GMT

Car buyers are being deceived into thinking they are ordering a luxury car from Gooding, Idaho, at a cheap rate.

Stadia Studio, Michael Allton Never Delivered Websites Or Refunds, Customers Tell BBB

Tue, 17 Apr 2012 05:00:00 GMT

The BBB is warning the public about Stadia Studio and Michael Allton of St. Charles, Mo., who have failed to complete website design work for customers and have refused to provide refunds.

'Crazy out there': Hailstorm brings 'storm chaser' repairmen

Fri, 13 Apr 2012 05:00:00 GMT

Ruben Celedon summed it up succinctly: “It’s crazy out there right now.”

Roofing Fraud Pouring in After the Storm

Fri, 13 Apr 2012 05:00:00 GMT

MCALLEN — Last week's hailstorm brought an influx of contractors to the Valley for roofing services. Some of these roofers might be out to get your money. NewsCenter 23's Claudia Mickle reports on what to look out for for hiring someone to repair the damage.

Beaver Worx Does Work, But Leaves Liens

Thu, 12 Apr 2012 05:00:00 GMT

Complainants Contest Liens from Roofing Suppliers

BBB Study: Consumers Paying Scammers Thousands For Services They Can Do Themselves at No Cost

Tue, 10 Apr 2012 05:00:00 GMT

Deeply indebted consumers are paying thousands of dollars to scammers to modify their credit reports, when they can do the same thing at little or no cost themselves, a BBB study reveals.

Es el Mes Nacional de Capacitación Financiera: ¿Sabe cómo está su dinero?

Tue, 10 Apr 2012 05:00:00 GMT

El FINRA National Financial Capability Study recientemente analizó los hábitos de gasto y ahorro de los estadounidenses y descubrió información sorprendente.

Top Tips to Get Your Finances in Order

Tue, 10 Apr 2012 05:00:00 GMT

The FINRA National Financial Capability Study recently looked at the spending and saving habits of Americans and came up with some startling information.

Travel Clubs' 'Free Airline Tickets' Not Always the Case

Mon, 09 Apr 2012 05:00:00 GMT

Not too long ago, I received an email from Roseann Guyette of Greeley regarding a letter she received informing her that she won two roundtrip airline tickets with a value up to $1,400 for anywhere in the U.S.

BBB Warns of Phony Online Auto Dealer

Fri, 06 Apr 2012 05:00:00 GMT

The Better Business Bureau serving Northern Colorado and Wyoming warns consumers to beware of phony online auto dealers after a New Hampshire consumer wired $35,000 to what he thought was a legitimate online Cheyenne auto dealer only to discover the website was phony and he has no way of getting his money back.

BBB Issues an Alert on Cedarburg Company “Tropical Travel Vacations”

Thu, 05 Apr 2012 05:00:00 GMT

The Wisconsin Better Business Bureau (BBB) warns consumers about Tropical Travel Vacations.

Consumer Alert: High Pressure Security Alarm Salesmen

Thu, 05 Apr 2012 05:00:00 GMT

Consumer Alert: High Pressure Security Alarm Salesmen

E-Book Fraud Leaves Consumers with Worthless Material

Thu, 05 Apr 2012 05:00:00 GMT

With the growing popularity of e-books, scammers have found ways to capitalize on this new method of buying books. Some of these scams offer worthless material at a low price while others target authors or authorized publishers by pirating their books.

BBB Warns Consumers of Phony Timeshare Escrow Service

Wed, 04 Apr 2012 05:00:00 GMT

The Better Business Bureau has undertaken an investigation into the legitimacy of a company going by the name, Wade Capital Management.

6 consejos a considerar antes de gastar la devolución de impuestos de este año

Tue, 03 Apr 2012 05:00:00 GMT

¿Cada primavera pasa semanas esperando ansiosamente la devolución de los impuestos? Cuando el dinero finalmente llega, ¿desaparece al día siguiente? No está solo. Muchos consumidores ven las devoluciones de impuestos como gratificaciones imprevistas, pero tiene más sentido hacer planes para esa nueva cantidad de dinero, así no se desperdicia.

6 Tips to Consider Before You Spend this Year’s Tax Refund

Tue, 03 Apr 2012 05:00:00 GMT

Do you spend weeks each spring eagerly anticipating your income tax refund? When the money finally comes in, is it gone tomorrow?

BBB Small Business Advice for National Financial Literacy Month

Tue, 03 Apr 2012 05:00:00 GMT

Seventy-six percent of Americans are stressed about money, according to research by the American Psychological Association, and more than two-thirds of employers say that contributed to higher health costs, employee absences and lost productivity.

BBB Warns Consumers and Businesses About Phishing Scam

Tue, 03 Apr 2012 05:00:00 GMT

Fake BBB emails download malware that can steal bank information; BBB is working with FBI to stop the thieves

Consejo de BBB para pequeños negocios en el Mes Nacional de Capacitación Financiera

Tue, 03 Apr 2012 05:00:00 GMT

El setenta y seis por ciento de los estadounidenses está estresado por el dinero, según una investigación realizada por la Asociación Psicológica Americana, y más de dos tercios de los empleadores dicen que eso contribuye a costos de salud más elevados, ausencia laboral y pérdida de la productividad. El Presidente del Consejo Asesor sobre Capacidad Financiera recomienda la capacitación financiera para empleados a fin de combatir esta tendencia en aumento.

Destruir o no destruir: proteja su identidad en el Día Anual de Protección de la Identidad de BBB

Tue, 03 Apr 2012 05:00:00 GMT

En honor al Mes Nacional de Capacitación Financiera, Better Business Bureau celebrará un Día de Protección de la Identidad (“Secure Your ID”) en todo el país el sábado 21 de abril de 2012.

Energy Efficient Windows Are “Clearly” Better, But How Do You Compare?

Tue, 03 Apr 2012 05:00:00 GMT

The warm weather is here and many consumers are looking to make home improvements while sticking to a budget. BBB advises consumers to balance cost effectiveness with energy efficiency, as more efficient windows, doors and skylights can make a big difference in energy consumption over time.

Las ventanas energéticamente eficientes son “claramente” mejores, pero ¿cómo se hace la comparación?

Tue, 03 Apr 2012 05:00:00 GMT

Llegó el clima cálido y muchos consumidores buscan realizar mejoras en el hogar ajustándose a un presupuesto. BBB aconseja a los consumidores equilibrar la relación costo-beneficio con el rendimiento energético, ya que las ventanas, las puertas y los tragaluces pueden marcar una gran diferencia en el consumo de energía con el tiempo.

To Shred or Not to Shred – Protect Your Identity at BBB’s Annual Secure Your ID Day

Tue, 03 Apr 2012 05:00:00 GMT

In honor of National Financial Literacy Month, Better Business Bureau will hold a nationwide “Secure Your ID” Day on Saturday, April 21, 2012.

BBB Warns Consumers About Mission Attic Pros

Thu, 29 Mar 2012 05:00:00 GMT

The San Antonio address listed for Mission Attic Pros is empty and mail sent there is returned; the website was taken down; and calls to the company’s listed phone number go immediately to voicemail.

Businesses Tell BBB: Open Business Directory Tricked Them To Buy Ads

Thu, 29 Mar 2012 05:00:00 GMT

St. Louis area businesses say Open Business Directory charged them for online ads they didn't want and did not intend to buy, the BBB warns.

Door-to-Door Magazine Sales Spin Stories Around Spokane/Coeur d'Alene

Wed, 28 Mar 2012 05:00:00 GMT

Blue Diamond Subscriptions based in Phoenix, AZ is soliciting door-to-door magazine sales in full force across the Greater Spokane and Coeur d’Alene region. BBB offers tips to avoid falling victim.

Convicted Contractor Donald E. Berry Is Still Running Roofing Scam, Consumers Tell BBB

Tue, 27 Mar 2012 05:00:00 GMT

Donald E. Berry, a St. Louis County roofer with a history of scamming consumers is facing a new wave of consumer complaints to the BBB.

Digital Project Manager

Tue, 27 Mar 2012 05:00:00 GMT

The Digital Project Manager will assist in the development and implementation of BBB’s digital marketing and communications initiatives.

Don't Be Fooled by Jokers Racing

Tue, 27 Mar 2012 05:00:00 GMT

- Power sports enthusiasts have found the joke is on them after placing online orders through jokersracing.com. According to complaints filed with Better Business Bureau, shoppers allege that online orders from Jokers Racing are not delivered and attempts for refunds are unsuccessful.

Local 2 investigates abusive debt collectors

Tue, 27 Mar 2012 05:00:00 GMT

Local 2 investigates abusive debt collectors. The Federal Trade Commission received a record number of complaints about debt collectors last year -- nearly 181,000. There are laws in place to protect you from collectors who go too far, but you may be surprised at who we discovered may be on the other end of the line.

Better Business Bureau Investigates Contracting Crews

Mon, 26 Mar 2012 05:00:00 GMT

The Better Business Bureau serving Greater Iowa, Quad Cities and Siouxland Region is issuing an alert to local contractors regarding a company claiming to offer local job leads.

Customers Tell BBB: SaveMore.com Took Money For Daily Deal Coupons, Never Delivered

Mon, 26 Mar 2012 05:00:00 GMT

More than 1,000 online shoppers from across the nation – including dozens from Missouri and Illinois – said they never received discount coupons purchased from the Texas-based deal site SaveMore.com

TaxMasters files Chapter 11 bankruptcy

Fri, 23 Mar 2012 05:00:00 GMT

HOUSTON (KTRK) -- A Houston-based tax advisory firm filed for bankruptcy Sunday, a little more than one day before it was scheduled in court to defend itself against fraud accusations levied by the Texas Attorney General.

AmEx's "Thanks for Updating Your Email" Messages are Fakes

Wed, 21 Mar 2012 05:00:00 GMT

American Express card holders beware! Scammers are using the credit card company's email address for a phishing scam. Consumers nationwide reported receiving fake emails informing them that their account's email address has been changed.

Business Development & Sales Director

Wed, 21 Mar 2012 05:00:00 GMT

The Council of Better Business Bureaus has an exciting, newly created opportunity for a seasoned business development and membership sales director. The position will be responsible for development and sales of national partnerships (membership) with the Council of Better Business Bureaus in order to meet revenue goals.

Hang up the Phone. Microsoft Doesn't Need to Fix Your Computer.

Wed, 21 Mar 2012 05:00:00 GMT

Have you received a call from Microsoft claiming that errors or warnings have been found on your account? If so, it's a scam.

Ignore that Text! You Didn't Win a Walmart Gift Card

Wed, 21 Mar 2012 05:00:00 GMT

Cell phone users across the country are receiving suspicious text messages that claim to be from Walmart. The texts tell consumers they won a free gift card... and all they have to do is click a link and enter some information.

Online Dating Scams… says Carol

Wed, 21 Mar 2012 05:00:00 GMT

Are you thinking --- who would ever do online dating? More people than you think. But as with anything, you have to be careful so you are not scammed.

BBB Issues Warning About U.S. DOT Procurement Scam

Tue, 20 Mar 2012 05:00:00 GMT

BBB is warning contractors about a phony fax from the U.S. Department of Transportation Procurement Office. BBB is advising businesses to not respond to the fax request for bank account information.

Electronic Pickpocketing: Are your Credit Cards at Risk?

Tue, 20 Mar 2012 05:00:00 GMT

New technology now allows criminals to steal your credit card information by passing an RFID (Radio Frequency Identification) reader near your wallet or purse.

Severe Weather Warning Issued for Central Texas, BBB Warns of Weather-Related Scams

Mon, 19 Mar 2012 05:00:00 GMT

A strong storm system is making its way toward Central Texas, expectedly bringing with it severe storms and heavy, flooding rainfall. The National Weather Service predicts damaging winds, hail, torrential downpours and isolated tornados are all possible.

Avoid Becoming Victim of Medicare Frauds and Scams

Sat, 17 Mar 2012 05:00:00 GMT

A consumer recently contacted us to help determine if a call she received was a scam. The caller offered to send her new Medicare cards, including one that offered extra benefits, then asked for the name of her bank. The consumer wisely hung up and contacted us. It’s a scam that some seniors fall for. The crooks claim to represent Medicare or another government agency and ask consumers to update information in order to receive their Medicare cards or benefits. If the crooks can get banking information, they’ll use it to commit identity theft.

SCAM UPDATE: BBB Phishing Alerts

Fri, 16 Mar 2012 05:00:00 GMT

Businesses are receiving fake BBB Complaint emails that contain malware. BBB warns to be wary of any complaint emails and check with your local BBB before opening.

Watch out for Tricky Leprechauns and Imposters this St. Patrick’s Day

Fri, 16 Mar 2012 05:00:00 GMT

With most holidays, sporting events and disasters, scammers use these opportunities to target consumers and lure them into their schemes. As St. Patrick’s Day approaches, Better Business Bureau reminds consumers to be suspicious of sweepstakes winnings claims.

BBB Rings Warning Bells About Bel Furniture

Wed, 14 Mar 2012 05:00:00 GMT

Ron Poole no longer expects to get the television stand he paid for in July. He has also accepted that his brand new sofa is going to be damaged. But, he said, he should have known there were going to be problems as soon as he walked into Bel Furniture in San Antonio to take advantage of the free high-definition television the store had advertised.

In the News -- Tax Scams Strike in Tax Season

Wed, 14 Mar 2012 05:00:00 GMT

In tax season, scams include phishing emails that appear to be from IRS as well as identity theft, reports Giselle Phelps of KDAF-TV. Know your preparer and watch the details, advises Jeannette Kopko of BBB in Dallas.

March Madness Scams Range From Fake Ticket Offers To Hotel Deals To Counterfeit Merchandise

Tue, 13 Mar 2012 05:00:00 GMT

The Better Business Bureau (BBB) warns that publicity about the NCAA Basketball Tournament is likely to breed scams involving tickets, hotels and merchandise.

Callers Claiming to be from Microsoft Tech Support are Really Scammers Attempting to Gain Control of Your Computer

Mon, 12 Mar 2012 05:00:00 GMT

Better Business Bureau is alerting consumers of a phone scam in which the caller claims to be from Microsoft. The caller offers to solve a consumer’s computer problems or sell him or her a software license, all in an effort to gain remote control access to the consumer’s computer.

Kony 2012 Video Sends Mixed Message to Young Activists

Mon, 12 Mar 2012 05:00:00 GMT

BBB Wise Giving Alliance tried for six years to get Invisible Children to cooperate in a charity review. Since 2006, BBB has sent 18 letters to the non-profit behind the Kony 2012 video, but has received no response.

Attorney General Brings Action Against AGT American Silver and Gold

Thu, 08 Mar 2012 06:00:00 GMT

The Texas Attorney General froze the assets of AGT American Silver and Gold March 1, and issued a temporary restraining order against the owners of the Austin-area company, which sells gold and silver bullion and coins.

Enterprise Programs, Administrative Assistant

Wed, 07 Mar 2012 06:00:00 GMT

Provide support to the CBBB’s Enterprise Programs, which include a National Partner program, an auto warranty program (BBB AUTO LINE), a financial education program for military families (BBB Military Line), a dispute program for U.S. companies that receive data from the European Union (BBB EU SAFE HARBOR), and an advertising self regulation program for food and restaurant companies that advertise to children (the Children’s Food and Beverage Advertising Initiative).

Timeshare Pitfalls Continue to Trap Consumers

Wed, 07 Mar 2012 06:00:00 GMT

It is a common scenario. Someone receives a mailer or email offering a free trip or other fantastic prize and all he or she has to do is sit through a half-day seminar. Once the victim is there, the company turns on the high-pressure tactics in an attempt to sell a timeshare.

BBB Consumer Alert: Tax Preparation Scam Operator Opens Doors Under New Name

Tue, 06 Mar 2012 06:00:00 GMT

Columbus, OH – March 6, 2012 – BBB is alerting the public about a Central Ohio company now doing business as X-Press Taxes. According to consumers complaints in eight states the company has filed for tax refunds on behalf of consumers and failed to deliver the refund.

HelpMyCredit

Tue, 06 Mar 2012 06:00:00 GMT

Seniors & Scams - Your BBB on Coming of Age TV

Tue, 06 Mar 2012 06:00:00 GMT

Every year, more and more Americans fall victim to scams, many of which are targeted at the elderly.

BBB Advice on Giving to Tornado Relief Charities

Mon, 05 Mar 2012 06:00:00 GMT

Americans seeing the devastation wreaked by recent tornadoes are responding with gifts of time and money. Givers should take steps to assure themselves that their donations will go to reputable charities.

BBB Tips on Debris Removal

Mon, 05 Mar 2012 06:00:00 GMT

No matter what state you live in, the type of debris you will encounter will be much the same: damaged buildings, downed trees, building materials, and household and other types of hazardous waste. What varies is the way in which each state disposes of the debris.

Better Business Bureau Warns of Storm Chasers

Mon, 05 Mar 2012 06:00:00 GMT

The recent damage done by the tornadoes in the Midwest and South brings out the best in people. Unfortunately, the aftermath of a crisis also brings out contractors who take advantage of those who have already been victimized.

Hiring a Roofing Contractor After a Disaster

Mon, 05 Mar 2012 06:00:00 GMT

Better Business Bureau reminds those who experience storm and hail damage to take certain precautions when hiring a roofing contractor.

Hiring a Tree Service After a Disaster

Mon, 05 Mar 2012 06:00:00 GMT

Better Business Bureau reminds those who experience storm damage to take certain precautions when hiring a tree service.

Storm and Disaster Damage Tips

Mon, 05 Mar 2012 06:00:00 GMT

The Better Business Bureau reminds those who experience storm damage to take certain precautions when cleaning up and making repair decisions.

National Consumer Protection Week – 7 Days, 7 Tips, 1 Smart Consumer

Fri, 02 Mar 2012 06:00:00 GMT

BBB is offering savvy consumers seven important tips to celebrate the 14th Annual National Consumer Protection Week (NCPW). Sign-up to receive a BBB tip a day on the latest consumer topics.

BBB Advice for Avoiding a Moving Scam

Thu, 01 Mar 2012 06:00:00 GMT

Following a few simple rules when selecting a mover will go a long way toward protecting yourself from being victimized by scams this moving season.

Complaints Down, But Huge Jump in Inquiries Means Shoppers Are Doing Their Homework

Thu, 01 Mar 2012 06:00:00 GMT

Consumer savvy, smart shopping and common sense all had a great year. Consumers asked BBB for help more than 103 million times in 2011, up from 87 million in 2010 and the highest rate in the organization’s 100-year history.

Consejos rápidos para contratar un contratista de reparaciones para el hogar, ¿conoce las señales de advertencia?

Thu, 01 Mar 2012 06:00:00 GMT

Ya sea que esté pensando en reemplazar las ventanas de su casa, instalar un nuevo entablado en su garaje o construir una piscina en los próximos meses del verano, siempre es importante encontrar un contratista de reparaciones para el hogar en quien pueda confiar. Better Business Bureau le recomienda seguir esta lista de verificación para el comprador inteligente antes de escoger un contratista para su hogar.

Cuatro sugerencias de BBB para realizar un buen negocio cuando venda su automóvil

Thu, 01 Mar 2012 06:00:00 GMT

Cuando quiera vender su automóvil, no es necesario ser un científico de cohetes, sino que necesita saber cómo llevar su automóvil a las manos correctas. Better Business Bureau le recomienda prestar atención a cinco puntos claves para asegurarse de que su venta se lleve a cabo sin complicaciones.

Diríjase al interés de su consumidor, Pinterest cautiva a la audiencia visual

Thu, 01 Mar 2012 06:00:00 GMT

Facebook, Twitter y YouTube han dominado el mundo de los medios sociales. Sin embargo, ha llegado el momento de iniciar un nuevo camino para un medio social en crecimiento que es perfecto para los negocios pequeños, Pinterest. Pinterest¬¬ es la manera más vistosa y nueva de compartir los logotipos comerciales, productos comerciales y el contenido de contribución de otros negocios y similares. Better Business Bureau ofrece a los propietarios comerciales algunas sugerencias para ver si Pinterest es lo correcto para sus negocios.

Four BBB Tips for Driving a Good Deal When You Sell Your Car

Thu, 01 Mar 2012 06:00:00 GMT

When looking to sell your vehicle, you need to know how to get your car into the right hands. Better Business Bureau recommends following a few key pointers to ensure that your sale goes smoothly.

Hiring a Home Contractor - Do You Know the Red Flags?

Thu, 01 Mar 2012 06:00:00 GMT

It’s always important to find a home contractor that you can trust. Better Business Bureau recommends following this smart shopper checklist before choosing a contractor for your home.

Múdese en la temporada de mudanzas con confianza, Asesoría de BBB para evitar una estafa durante la mudanza

Thu, 01 Mar 2012 06:00:00 GMT

Siga estas sencillas reglas al seleccionar una compañía de mudanzas que lo protegerá de ser víctima de estafadores esta temporada de mudanzas. Better Business Bureau y American Moving & Storage Association (AMSA, por sus siglas en inglés) le recomiendan que preste mucha atención antes de seleccionar una compañía de mudanzas.

Pin Your Consumers’ Interest – Pinterest Captivates the Visual Audience

Thu, 01 Mar 2012 06:00:00 GMT

Facebook, Twitter and YouTube have dominated the world of social media. However, it’s time to make way for a new, growing social media outlet that’s perfect for small businesses – Pinterest.

Semana nacional de protección al consumidor, 7 días, 7 sugerencias, 1 consumidor inteligente

Thu, 01 Mar 2012 06:00:00 GMT

BBB le ofrece a los consumidores sabios siete sugerencias importantes para celebrar la 14.ª Semana nacional de protección al consumidor (National Consumer Protection Week, NCPW). Regístrese aquí para recibir una sugerencia diaria de BBB al sobre los temas más recientes para el consumidor.

BBB Alerts Consumers To Potential Charity Scams, Contractor Ripoffs After February Tornadoes

Wed, 29 Feb 2012 06:00:00 GMT

With areas of Missouri and Illinois laid waste by tornadoes and severe storms, the BBB warns consumers to be alert to potential scams linked to charities or shady contractors.

BBB Warns Seniors of Various Scams

Wed, 29 Feb 2012 06:00:00 GMT

Senior citizens continue to be a large target for scammers. As a result, BBB is providing education and outreach to help prevent this kind of fraud.

BBB News

In the News -- Experts Warn of Shady Discount Website

Milwaukee Man Scams Businesses, Consumers under Guise that Money is Helping Vets

Scammers Fake Facebook Account Cancellation Notices

Don't Get Rolled Over by a Paving Scam

Thieves Steal Web Business Solutions' Name In Work-At-Home Scam, BBB Told

BBB Alerting North Alabama Residents to Check for Unauthorized Transactions on Debit & Credit Cards

Memorial Day Scams Target Military, Families, Supporters

BBB Warns Investors, Home Buyers To Be Wary Of New Solicitations From Smart Solutions

Don’t get Heated by High-Pressure Door-to-Door Salespeople

Door-To-Door Security System Sales Leave Customers Feeling Anything But Safe

Consejos de la BBB para contratar a un contratista de techos en el que pueda confiar

Employ Caution With Secret Shopper Job Offers

F-Rated 'Flip This House' Seminar Comes to Spokane and Coeur d’Alene

La BBB reconoce la Semana nacional de la pequeña empresa

Los estafadores del Memorial Day se enfocan en los miembros del ejército, familias y partidarios

Mystery Shopper Scam Is Using the Name of a Legitimate Memphis Business

Proteja sus mudanzas y a usted mismo durante el Mes Nacional de la Mudanza

Sugerencias de la BBB para realizar compras exitosas en el Día de la Madre

Calls About Receiving Government Grants Are Scams

Clear-Cast HDTV Antenna’s Advertising not so Clear…Earning the company an “F Rating” with the BBB

Gift Card Scam Through Smart Phone

Magazine Sellers Claim Ties With L'Ecole Culinaire, But BBB Says Their Story Is Half-Baked

Local BBB CEO's Name Used to Perpitrate Scam

Oops They Did it Again! - Phony Timeshare Services Strike Once More

Don't Fall for Fake Amazon.com Cancellati​on Emails

Consumers Get Smart and Shred, Shred, Shred to Prevent Fraud

DOD and Financial Protection Bureau Underscore Partnership

Memorial Day Scams Target Military, Families, Supporters

BBB Warns Consumers of HCG Weight-Loss Products

AMT Auditing Services Broke Agreements On Mortgage Audits, Customers Tell BBB

CFBAI Highlights Significant Progress in Child-Directed Food and Beverage Advertising

In the News -- Smishing Is New Way to Scam Your Info

BBB Warns of Online Dating Scams- Local Woman Is Heartbroken and $7,600 Poorer

Meat Sales May Burn Buyers

New Phishing Scam Hurts Small Businesses

Alleged bait-and-switch sours consumers’ opinions of Capitol Kia

BBB Advice for Hiring a Roofing Contractor You Can Trust

BBB encourages caution as HomeServe USA solicits locally

BBB recognizes National Small Business Week

BBB Tips for Successful Mother’s Day Shopping

BBB Warns of Door-to-Door Scams Hitting the Ozarks

Memorial Day Scams Target Military, Families, Supporters

Protect Your Move and Yourself During National Moving Month

You Could Be A Victim If You Have A Security System Sign In Your Yard

Basic Training for Your Money

BBB Scam Watch: Door - to - Door Sales

Scammers Replicate Verizon's Email Bill Alerts

Don't Waste Time with Midwest Timeshares, BBB Says

GI Bill Restrictions Loom for For-Profit Schools

Beware of Fake Versions of Popular Android Apps

Shopping for Prom? Watch Out for Phony Online Dress Shops

BBB Warns of Lenders ‘Promise of Quick Cash’

Look Out for Alarm Company Tricks

Phishing Thieves Using New Tricks To Hook Unwary Consumers, Task Force Warns

Putting Ads on Your Car Scam… says Carol

BBB Continues Warning on Independent Publisher of Yellow Pages Directories

Internet-related Crimes… says Carol

Wartluft Motors Doesn’t Exist; It’s a Shell

Stadia Studio, Michael Allton Never Delivered Websites Or Refunds, Customers Tell BBB

'Crazy out there': Hailstorm brings 'storm chaser' repairmen

Roofing Fraud Pouring in After the Storm

Beaver Worx Does Work, But Leaves Liens

BBB Study: Consumers Paying Scammers Thousands For Services They Can Do Themselves at No Cost

Es el Mes Nacional de Capacitación Financiera: ¿Sabe cómo está su dinero?

Top Tips to Get Your Finances in Order

Travel Clubs' 'Free Airline Tickets' Not Always the Case

BBB Warns of Phony Online Auto Dealer

BBB Issues an Alert on Cedarburg Company “Tropical Travel Vacations”

Consumer Alert: High Pressure Security Alarm Salesmen

E-Book Fraud Leaves Consumers with Worthless Material

BBB Warns Consumers of Phony Timeshare Escrow Service

6 consejos a considerar antes de gastar la devolución de impuestos de este año

6 Tips to Consider Before You Spend this Year’s Tax Refund

BBB Small Business Advice for National Financial Literacy Month

BBB Warns Consumers and Businesses About Phishing Scam

Consejo de BBB para pequeños negocios en el Mes Nacional de Capacitación Financiera

Destruir o no destruir: proteja su identidad en el Día Anual de Protección de la Identidad de BBB

Energy Efficient Windows Are “Clearly” Better, But How Do You Compare?

Las ventanas energéticamente eficientes son “claramente” mejores, pero ¿cómo se hace la comparación?

Don't Fall for Fake Amazon.com Cancellation Emails