ITS Alerts

Discontinuation of Servers for Symantec Versions 7 to 10 (November 30)

2009-11-11T18:57:07Z

Effective Monday, November 30, 2009, ITS will decommission the servers that support Symantec Antivirus software, versions 7 through 10.

Scheduled Maintenance for the Data Center (November 15)

2009-11-02T21:56:23Z

From 8:00 to 10:00 a.m. on Sunday, November 15, 2009, ITS will perform scheduled maintenance on the uninterruptible power supply (UPS) units which provide electrical power to the data center.

Important Windows Security Advisory

2009-10-13T23:08:13Z

Microsoft's October security bulletin, released on Tuesday, October 13, 2009, contains 13 critical and important security updates, which are designed to correct various remote code execution vulnerabilities in the Windows operating system, Internet Explorer, Windows Server, Microsoft Office, Microsoft .NET and Windows Media.

Critical Security Threat Announced for Adobe Reader and Acrobat (October 8)

2009-10-09T21:50:25Z

On Thursday, October 8, 2009, Adobe Systems issued a security bulletin about a critical vulnerability in Adobe Reader and Acrobat 9.1.3 and earlier, affecting Windows, Macintosh, and UNIX platforms.

Important News about VPN Access

2009-09-08T20:07:20Z

For secure wireless and remote access to USC resources, USC account holders should now use the Cisco AnyConnect VPN client rather than the old Cisco 3000 desktop client.

Blackboard Support Now Available 24/7

2009-08-21T17:38:44Z

The ITS Customer Support Center now provides around-the-clock telephone support for Blackboard. Call 213-740-5555 and choose option 3.

Warning about the Conficker Worm (for Microsoft Systems)

2009-03-31T08:51:10Z

On March 29, 2009, the U.S. Computer Emergency Readiness Team (US-CERT) issued an alert about the Conficker worm--also referred to as "Downadup"--which was projected to cause disruptions on Wednesday, April 1, by taking over infected computers running the Windows XP and Vista operating system (OS).

ITS P2P Awareness Program

2009-03-12T00:12:54Z

The ITS P2P awareness program is an educational program designed to improve understanding of how peer-to-peer file sharing programs operate.

Critical Security Update for Internet Explorer 7 (960714)

2008-12-17T20:34:45Z

On December 17, 2008, Microsoft released a critical security update for Internet Explorer 7. This update corrects a vulnerability that allows attackers to gain access to Windows systems without authentication through remote code execution while you are browsing the Web.

Change in Procedures for Handling Spam

2008-11-21T18:50:40Z

As of Monday, December 1, 2008, Information Technology Services will no longer deliver email that is tagged as spam by USC's email filters to your Inbox.

Critical Security Update for All Windows Systems (KB958644)

2008-10-23T23:15:31Z

Please be advised that Microsoft has released a critical security update (KB958644) for all currently supported versions of Windows, including Windows XP and Windows Server 2003. This update is rated important for Windows Vista and Windows Server 2008.

Update Your RSS Feed for ITS Alerts by October 31

2008-09-30T18:17:13Z

If you currently subscribe to RSS feeds for ITS alerts on the ITS home page, you will need to update your subscription by Friday, October 31, in order to continue receiving feeds.

Corporate Time Calendar Upgrade

2008-06-04T15:41:30Z

The upgrade of the Corporate Time calendaring server has been completed. Users may now access the Corporate Time server using desktop clients. Updates to the web client are still in progress and should be completed shortly. In the meantime, users may access the old web client at https://secweb.usc.edu/ctweb/lexacal.fcgi. (Updated at 11:00 a.m.)

Phishing Email Warning (Updated October 22)

2008-05-15T20:44:27Z

Please be advised that many illegitimate email messages are sent to USC account holders with variations of the Subject line: Re-Activate Your Account. These phishing schemes are attempts to steal your personal information through legitimate-looking email messages. The messages urge recipients to reply by email and include their USC password and other personal information.

Adobe Acrobat PDF Security Advisory (February 11)

2008-02-11T17:30:53Z

Please be advised that there is a Trojan horse infection being spread over the Internet through banner ads and in PDF documents. In order to protect your computer, you are strongly advised to update to Adobe Acrobat Reader version 8.1.2.