Open Text Web Solutions - News & Events

EDUCAUSE 2009 Annual Conference

Tue, 3 Nov 2009 00:00:00 +1000

The EDUCAUSE 2009 Annual Conference is a community gathering of higher education IT leaders centered on managing funding, strategies to achieve greater efficiency, understanding emerging technologies, and defining the future of the IT profession. Please visit Booth #1152 in Denver to speak to Open Text executives about laying the foundation for your future success.

Content World

Sun, 25 Oct 2009 00:00:00 +1000

Content World is the annual customer conference focused on leveraging your current investment in Open Text to maximize your ROI. Workshops, courses, and programs center around capitalizing on your content and doing less with more to improve efficiency and increase revenue.

View agenda and register now

Online Marketing Summit Seattle

Wed, 1 Jul 2009 00:00:00 +1000

The Online Marketing Summit regional tour is a series of educational events focused on best practices in online marketing including Social Media, Search Engine Marketing (SEO & PPC), Web Analytics, Usability, Email Marketing, and Integrated Marketing Strategy. Join Open Text in Seattle for our session “Social Media Fundamentals in the Mix”.

View agenda and register now

Open Text Integrates Social Media With ECM Suite

Mon, 29 Jun 2009 00:00:00 +1000

Information Today, Inc. – As people begin to see even their grandmothers embracing sites such as Facebook and Twitter, companies have started to recognize the value they offer and have begun to explore the ways organizations can benefit from them. Open Text Social Media, the latest addition to the ECM Suite, offers a social media solution that gives employees new ways of working together through the web and through mobile devices while also working to meet security and compliance demands.

Learn more

Open Text Adds Comprehensive Social Media Capabilities to the Open Text ECM Suite

Tue, 23 Jun 2009 00:00:00 +1000

New Open Text Social Media Software Enables Enterprises to Connect People, Process and Content over Web, Mobile Devices

Enterprise 2.0 Conference, Boston, Mass. – Open Text™ (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Content Management (ECM), today announced another major part of its Enterprise 2.0 strategy with a new software offering, Open Text Social Media, the latest addition to the Open Text ECM Suite. The solution offers a natural and intuitive social media application that gives people new ways of working productively together through the Web and mobile devices, while also meeting security and compliance demands by being integrated with a company’s wider ECM system.

Traditional tools such as email are ill-suited for the task of connecting people in social networks, leading many employees to embrace consumer-oriented social media technologies, with or without corporate approval. While these tools can boost productivity, their use leads to concerns around security, intellectual property protection, knowledge preservation and compliance.

Open Text Social Media, for the first time, gives organizations a way to address these concerns by marrying social media technology to an enterprise-ready content management infrastructure. The new solution adds to Open Text’s collaboration products offered in the Open Text ECM Suite, providing a combination of document centric collaboration solutions and a new solution that connects people to people to content in social networks designed for the enterprise.

Open Text Social Media also meets the demands of today’s increasingly mobile knowledge workers who demand mobile solutions that enable them to access key corporate systems. For social media solutions to be truly successful they need to provide a rich mobile experience. Open Text Social Media provides this with native mobile applications for Apple iPhone and RIM BlackBerry devices initially, with additional device support planned.

“A virtual and mobile workforce and the explosion of user-generated content have created a demand for a new model for enterprise collaboration. Open Text Social Media builds on social media applications to deliver a secure online environment where employees, customers, and partners can meet, share, network, and experience the power of collective knowledge,” said John Myers, General Manager, Social Media at Open Text. “This new component of the Open Text ECM Suite enables organizations to benefit from these new ways of working together within the overall context of the organization’s records and content management strategy.”

“Like most federal government departments, we are very email centric and keeping people up to speed involves sending project updates and supporting documents to already overloaded inboxes,” said Art Monette of Canada’s Federal Judicial Affairs, one of the organizations beta testing the solution. “Open Text Social Media offers us central project sites with user profiles, discussion feeds, documents and wikis – everything in one place to keep everyone up to date. This alone is a huge timesaver. The ability to set up user profiles with photos and background information makes a big difference in helping people from cross-functional teams in different locations to work better together.”

Enterprise Readiness
Organizations are facing ever-increasing regulatory and legal requirements that are driving demand for records management, archiving, and discovery solutions for electronic content such as email and documents. Open Text is a world leader in this area, and by integrating its new social media offering with the powerful content services of the Open Text ECM Suite, organizations can now effectively manage communications such as discussions, blogs, and wikis with the same set of security, compliance, and archiving policies that they use to manage email and other content today. Advanced security mechanisms make it easy to manage who has access to information and even enable content to be safely shared beyond the firewall to include customers, partners and suppliers.

Consistently Easy to Use
When it comes to rolling out social media applications internally, organizations have turned to one-off or point solutions. Over time, this leads to a costly and confusing proliferation of applications and user interfaces. Open Text Social Media, by contrast, gives customers a consistent and integrated user interface. This means, for example, that useful information such as online status, user pictures and profiles are always available regardless of context (in a wiki, in a discussion, documents area etc.) This consistency lowers deployment and maintenance costs, improves user adoption and reduces training requirements. Key features of Open Text Social Media include:

Personal Dashboard – Gives users a quick overview of communities, “My People,” My Watches” and other pending and status details.
Communities – Provides a virtual space where a group of people can work together electronically by sharing ideas, opinions, and information through discussions, document sharing, and wikis.
Profiles – Lets users create/edit their profiles, add a photo, update their status, and view other people’s profiles. Mini-profiles are generated automatically, allowing zero-click contextual display of a user’s name, photo, contact information and presence status.
Blogs and Microblogs – Users can publish a personal blog with their profiles. Users can create, edit and delete their own blog postings, and view and comment on other people’s blogs.
Wikis – The Wiki tab within a community provides a simple WYSIWYG wiki system. Page linking is supported and an automatic navigation pane expands as new pages are created. Users can edit, comment, view past versions, email out, tag and watch wiki pages.
Social Search – Fast search delivers relevant content, people, and communities in parallel and displays relevancy-ranked results, while fully respecting permissions. Real-time indexing ensures immediate search results and handles all community data as well as many common file types.
Mobility – Users can access community information from smart handheld devices such as BlackBerry and iPhone.

Availability and Further Information

Open Text Social Media will be generally available in July, 2009. To learn more, go to: http://cli.gs/OTSocialMedia

About The Enterprise 2.0 Conference
The Enterprise 2.0 Conference explores the integration of Web 2.0 technologies in the enterprise, from both strategic and tactical perspectives. For more information visit: http://www.e2conf.com. Open Text is a Gold sponsor of the conference and will be showcasing its solutions at Booth #615.

Open Text Marries ECM to Social Media

Tue, 23 Jun 2009 00:00:00 +1000

CMSWire – As we are arrive at the point where the social media movement can go into the mass adoption phase, Open Text announced a new addition to the Enterprise CMS platform—Open Text Social Media. Open Text is proposing its “candy and aspirin” recipe, where you can still have the cool stuff but address the concerns about security, compliance, eDiscovery, protection of intellectual property and archiving.

Open Text Receives SEC Clearance and HSR Expiration of Waiting Period for Vignette Acquisition

Fri, 19 Jun 2009 00:00:00 +1000

Vignette Stockholder Meeting Date Set

Waterloo, ON and Austin, TX -- Open Text Corporation (Nasdaq:OTEX) (TSX: OTC) and Vignette Corporation (Nasdaq:VIGN) today announced that the Securities and Exchange Commission has concluded its review of the Registration Statement on Form S-4 in connection with Open Text’s acquisition of Vignette. An amended Form S-4 was filed and became effective on June 18, 2009. A special meeting of the Vignette stockholders to approve the transaction has been set for July 21, 2009. Additionally, Open Text and Vignette announced that the waiting period under the Hart-Scott-Rodino Antitrust Improvements Act of 1976 has expired as of 11:59 pm on Wednesday June 17, 2009.

As previously announced, Open Text and Vignette have entered into a definitive merger agreement in which Open Text will acquire Vignette for a purchase price of approximately $323 million (based upon the closing price of Open Text common stock on June 18, 2009) in a mix of cash and Open Text common stock.

About Open Text
Open Text is the world's largest independent provider of Enterprise Content Management (ECM) software. Open Text's solutions manage information for all types of business, compliance and industry requirements in the world's largest companies, government agencies and professional service firms. Open Text supports approximately 46,000 customers and millions of users in 114 countries and 12 languages. For more information about Open Text, visit www.opentext.com.

About Vignette
Vignette provides software and services that deliver the Web's most dynamic user experiences. The Vignette Web Experience brings rich media and engaging content to life for the world's greatest brands. Vignette is headquartered in Austin, Texas, with operations worldwide.

Additional Information about the Merger and Where to Find It

In connection with the proposed merger, Open Text filed with the Securities and Exchange Commission (SEC) a Registration Statement on Form S-4 (file no. 333-159514) that includes a proxy statement of Vignette that also constitutes a prospectus of Open Text. Shareholders and investors are urged to read the proxy statement/prospectus (including any amendments or supplements thereto) regarding the proposed merger before making any voting decision with respect to the merger. The proxy statement/prospectus contains important information about Open Text, Vignette and the proposed merger. Open Text’s and Vignette’s shareholders are able to obtain a copy of the proxy statement/prospectus and other relevant documents without charge at the SEC’s Internet site (http://www.sec.gov). The proxy statement/prospectus and the other documents may also be obtained for free by accessing Vignette’s investor relations website at www.ir.vignette.com by clicking on the link “SEC Filings” under the heading Investor Relations or by accessing Open Text’s website at www.opentext.com and clicking on the “Company” link, then clicking on the link for “Investors” and then clicking on the link for "SEC Filings" under the heading "Financial Reports. This communication shall not constitute an offer to sell or the solicitation of an offer to buy any securities, nor shall there be any sale of securities in any jurisdiction in which such offer, solicitation or sale would be unlawful prior to registration or qualification under the securities laws of such jurisdiction. No offering of securities shall be made except by means of a prospectus meeting the requirements of Section 10 of the Securities Act of 1933, as amended.

Participants in the Solicitation
Vignette and its directors and executive officers may be deemed to be participants in the solicitation of proxies from the stockholders of Vignette in connection with the proposed merger. Information regarding the interests of these directors and executive officers in the transaction described herein are included in the proxy statement/prospectus described above. Additional information regarding these directors and executive officers is also included in Vignette’s proxy statement for its 2009 Annual Meeting of Stockholders, which was filed with the SEC on March 31, 2009. This document is available free of charge at the SEC’s web site at www.sec.gov, and from Vignette by accessing Vignette’s investor relations website at www.ir.vignette.com by clicking on the link “SEC Filings” under the heading Investor Relations or by contacting Investor Relations by telephone at (512) 741-4541, or by mail at Vignette Corporation, 1301 South MoPac Expressway, Suite 100, Austin, Texas 78746, USA.

Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995
This news release may contain forward-looking statements relating to the acquisition of Vignette, including timing and likelihood of a closing of the acquisition, the success of any of Vignette’s strategic initiatives, Vignette’s growth and profitability prospects, the benefits of Vignette’s products to be realized by customers, Vignette’s position in the market and future opportunities therein, the deployment of Livelink ECM and our other products by customers, and future performance of Open Text. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. The risks and uncertainties that may affect forward-looking statements include, among others, the failure to develop new products, risks involved in fluctuations in currency exchange rates, delays in purchasing decisions of customers, the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of Open Text’s customers, demand for Open Text’s products and other risks detailed from time to time in Open Text’s filings with the SEC, including the Form 10-K for the year ended June 30, 2008. You should not place undue reliance upon any such forward-looking statements, which are based on management’s beliefs and opinions at the time the statements are made, and neither Vignette nor Open Text undertake any obligations to update forward-looking statements should circumstances or management’s beliefs or opinions change.

Copyright © 2009 by Open Text Corporation. LIVELINK ECM and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

Vignette and the V Logo are trademarks or registered trademarks of Vignette Corp. in the United States and other countries. All other names are the trademarks or registered trademarks of their respective companies.

For more information, please contact:

Paul McFeeters
Chief Financial Officer
Open Text Corporation
+1-905-762-6121
pmcfeeters@opentext.com

Greg Secord
Vice President, Investor Relations
Open Text Corporation
+1-519-888-7111 ext.2408
gsecord@opentext.com

Pat Kelly
Investor Contact, Vignette Corporation
+1-512-741-4541
investor_relations@Vignette.com

Melanie Brenneman
Media Contact, Vignette Corporation
+1-512-741-4871
pr@Vignette.com

Revolutionize Content Distribution with Dynamic Delivery

Thu, 11 Jun 2009 00:00:00 +1000

Online Catalog Assembly at HarperCollins
Live case study on Thursday, June 11th

Learn how HarperCollins embraced Web Content Management to deliver up-to-the minute, targeted, and personalized digital content to their business customers – all on-demand!

On June 11th, join us for a live case study to hear how HarperCollins revolutionized the way they interact with customers and maximized the value of their content via an online application that provides the ability to:

Create a competitive advantage by allowing customers to dynamically assemble customized content online in minutes based on their specific needs and the most up-to-date data available.
Enhance the customer experience by delivering rich media content such as audio clips and promotional videos alongside standard online information.
Reuse content assets to assemble highly targeted and personalized products that drive new revenue streams.
Develop a sustainable content management process that dramatically cuts content development costs and time-to-market for new products.

In this interactive event, you will have the chance to meet the team behind the successful development of the first dynamic catalog assembly tool offered by a major publisher - one that leverages over 15,000 titles and digital assets to provide interactive and personalized catalogs to their business customers.

Speakers:

Annmarie Joyce, Senior Director, Information Technology - Harper Collins
Michael Martyn, President - Enthink Inc.
Wojtek Tomalik, Senior Technical Architect - Enthink Inc.

Open Text to Acquire Vignette

Wed, 6 May 2009 00:00:00 +1000

Vignette will become a wholly owned subsidiary of Open Text

Waterloo, ON and Austin, TX, – Open Text™ Corporation (NASDAQ:OTEX) (TSX: OTC), a global leader in Enterprise Content Management (ECM) software, and Vignette Corporation (NASDAQ:VIGN), the company that the world's leading brands rely on for innovative and dynamic web experiences, today announced that they have entered into a definitive agreement pursuant to which Vignette will become a wholly owned subsidiary of Open Text.

Vignette shareholders will receive US $8.00 in cash plus 0.1447 of an Open Text common share for every Vignette common share which equates to approximately US $12.70 at close of market on May 5, 2009. This represents a premium of approximately 74% above the 30 trading day average closing price of Vignette’s shares and approximately 41% above the most recent closing price. This values the transaction at approximately US $310 million.

John Shackleton, President and Chief Executive Officer of Open Text, stated “The combination of Vignette with Open Text will extend the breadth of our offerings and further Open Text’s positioning as the leading independent ECM vendor in the marketplace.”

“Vignette’s customers represent some of the world's most powerful online brands and we are excited about the opportunity to expand the relationship with these customers and partners,” said Shackleton.

“After a thorough evaluation of strategic and financial alternatives, the Vignette Board of Directors believes that today’s announcement provides attractive value for our shareholders,” said Mike Aviles, President and Chief Executive Officer of Vignette. “Our shareholders, customers, partners and employees will all benefit as Vignette combines with Open Text.”

“Joining Open Text builds on our commitment to deliver the most innovative solutions for our customers and partners. Vignette has an enviable customer base, deep expertise in Web Content Management (WCM) and global distribution capabilities. Vignette customers will benefit from Open Text’s expanded ECM solutions portfolio as well as their Vignette products being supported by the world’s largest independent ECM solutions provider,” said Aviles.

Vignette is based in Austin, Texas, and has approximately 700 employees. The transaction is expected to close in the second half of calendar 2009 and is subject to customary closing conditions, including approval by Vignette’s shareholders, Hart-Scott-Rodino anti-trust clearance, Securities and Exchange Commission clearance and stock exchange approvals.

Socializing in the Digital World

Mon, 2 Mar 2009 00:00:00 +1000

A look at the challenges of taking social interaction online

Business Management- People are the greatest corporate asset within an organization, and collectively they represent a tremendous portion of corporate memory and intellectual capital. Employees create, consume, and share content every day with their colleagues as well as their business partners outside of the company, and the movement of content coincides with these standard business processes or business practices.

Communication Reengineering
Today we are experiencing a paradigm shift toward productivity. Organizations are expected to do more with less as they reduce headcount during these recessionary times. If companies are looking for efficiency gains with their “people and process”, communication can not simply be automated (digitalized like e-mail) but in fact would need to be reengineered.

The goal of communication in a business context is to identify all the required information to make a decision using only the required resources. Automating the current process (e.g., adding search to e-mail) is simply not sufficient. One limiting factor in communication lies within the isolated one-to-one communication processes that occur and the restriction in access. Most communication happens in a linear fashion, like sending an e-mail to one or many people. They give feedback and may suggest or forward the email to another person, and in many cases I might not even have access to the right person because he or she is not known to me or is not even working in my organization. Beyond linear, people are now operating in a collaborative world outside the workplace and look to embrace that same environment within the organization that help them achieve better collaboration in their personal world.

Digital Coffee
Imagine a coffee house: you go in, get your coffee and get out. This is what e-mail is doing to communication: you ask for information and you get information. Now imagine you enter the coffee place again: you wait in line; you start a conversation; and you find out that the person next to you has been working on a similar problem that you have to solve and is offering you support. What just happened is typical offline social networking activity. Two people with the same interest (coffee) meet at a place they both like (coffee place) and they build a social network to share (knowledge). The goal now is to take this face-to-face experience into the digital world and build a social marketplace.

The Social Marketplace
Where individual knowledge was previously hidden, the social marketplace shares part of the corporate culture. Instead of asking one person via email a question, your question now proliferates among those within a related community (like the people in the coffee place). People who actively share their knowledge build their reputation and become recognized publicly as the experts (or even friends). As a result, organizations that encourage this type of community sharing build stronger peer-to-peer and community networks, which help accelerate productivity gains. Underlying contributions of these social communities include employee attraction and retention as part of human capital management, not to mention the enablement of a more virtual organization.

Organizations that see the value of social interaction with their external stakeholders can preserve market share, accelerate pipelines, cultivate customer loyalty, and reduce the costs of frontline customer service. The Social Marketplace delivers fundamental values such as customer engagement and proactive peer-to-peer support and recommendations; development and solidification of communication and recommendation channels; the ability to spot and react to new opportunities for markets and prospecting; and community engagement with your brand to build loyalty and customer commitment.

We often talk about the potential of Enterprise 2.0, but what does that mean to an organization? Simply digitalizing communication is not the answer. Just as people are comfortable socializing around coffee, enabling your ecosystem to socialize in the digital world can be achieved.

Sometimes the solution is simply a good cup of coffee!

Read the article on the Business Management Web site: http://www.busmanagement.com/article/Issue-15/Web-Content-Management/Socializing-in-the-Digital-World/

Farewell, RedDot. Viva Open Text Web Solutions

Wed, 25 Feb 2009 00:00:00 +1000

CMSWire – Open Text has completed the rebranding of RedDot to Open Text Web Solutions. Daniel Kraft, Open Text’s SVP for Corporate Strategy, spoke with CMSWire about the transition and the additional value being an integral part of the Open Text family means to customers. Learn more

Open Text Boosts Web Content Globalization

Thu, 5 Feb 2009 00:00:00 +1000

CMSWire - Open Text released several enhancements to its Open Text Web Solutions for Multi-Sites product. The focus of this release is something many customers find appealing in a Web Content Management System — globalization capabilities and management of multiple sites in multiple locales and languages. Learn more

Open Text Web Solutions Add Global Website Deployment Capabilities

Mon, 2 Feb 2009 00:00:00 +1000

Web Solutions for Multi-Sites Helps Customers to More Cost-Effectively Localize and Manage Multiple Global Web Sites

Waterloo, ON. – Open Text™ (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Content Management (ECM), today announced availability of the latest release of Open Text Web Solutions. Available to customers now, this new release offers a number of additional enhancements to what is already a core strength of Open Text Web Solutions: Helping customers translate, manage and synchronize multiple websites worldwide. Web Solutions is an integral component of the Open Text ECM Suite, the industry’s most comprehensive suite of content services used by tens of thousands of organizations worldwide.

The enhanced functionality is part of a complete solution called Open Text Web Solutions for Multi-Sites that gives customers everything they need to develop a global Web presence. It helps large enterprises to more efficiently share corporate information, leverage existing translation memory tools such as Across Systems® or SDL TRADOS®, and to personalize the user experience. For small and mid-size businesses, it provides a simple and cost-effective tool for expanding globally.

The challenge of managing global websites across many markets is growing as companies work to establish their brands across many diverse markets in an increasingly competitive global arena. Customer communication in a local language is growing in importance in marketing and sales, and is critical for companies trying to expand in key markets. Websites are a critical part of this equation but many organizations are overwhelmed by the processes involved in managing multiple sites across many countries.

“The challenges of building an effective Web presence across diverse markets around the world are greater than ever, as user expectations become increasingly sophisticated,” said Daniel Kraft, Senior Vice President, Corporate Strategy at Open Text. “With the latest release, we’ve made it easy to share and distribute content on a global basis to ensure consistent branding, and to attract and engage visitors in their native language on a site that is personalized to reflect their culture and needs.”

For organizations with a global presence, Web Solutions for Multi-Sites adds new content distribution services that make it easy for Web localization teams to share and update content via a centralized content pool. Team members are automatically notified when content changes or updates become available. Once localized content is added to this pool all countries that use the same language can use this content for their local websites. A new Content Translation Management module offers translation workflow integration, expanded support for computer-aided translation tools, and export to standardized XLIFF formats. XLIFF, which stands for XML Localization Interchange File Format, streamlines the exchange of localization data among companies, vendors and across software tools.

Phoenix Contact GmbH & Co. KG, a world industry leader in electronic interface and industrial automation technologies, uses Open Text Web Solutions in conjunction with the firm’s SDL TRADOS Translation Memory system to ensure prompt translation of content.

“We manage 43 websites in 27 languages with Open Text Web Solutions,” said Carsten Rheker, Internet Project Leader for Phoenix Contact. “For our Web editors the system is very easy to use because all the workflows can be driven through the same Open Text user interface. With just a few mouse clicks the language can be selected and the translation process started. From there, it runs automatically.”

Open Text, with more than a decade of experience in leading Web Content Management (WCM) software, provides Web Solutions to create, manage and deliver the content that drives business. The content management and delivery solutions are recognized throughout the industry for their legendary ease of use and feature leading multilingual support; enterprise Web 2.0 capabilities; content integration; and contextualized delivery. From mid-market to enterprise, more than 2,600 organizations around the world rely on this expertise to create, manage and deliver personalized Web experiences for their intranets, extranets and Web sites.

ECM Blooms Amidst New England Ice Storm

Wed, 14 Jan 2009 00:00:00 +1000

TakingAIIM – Open Text has developed an Enterprise 2.0 initiative that encourages ECM to be viewed as an enterprise-wide integrated platform that successfully balances compliance and access. The ultimate goal is to create a Social Workplace and Social Marketplace where customers, partners and employees can interact, collaborate and “bloom”. Read more

Open Text Recognizes GlobalStar Award Winners

Thu, 18 Dec 2008 00:00:00 +1000

Companies Demonstrate Innovative, Creative and Successful Approach to Enterprise Content Management

Chicago, IL - Open Text (NASDAQ: OTEX, TSX: OTC), a global leader in enterprise content management (ECM), today announced Hasbro, Halliburton, Northrop Grumman, The Supreme Court of the Netherlands, GM Europe, and Bruce Power as the winners of its 2008 GlobalStar Enterprise Awards. The awards were handed out at the company’s recent Open Text Content World conference. Transport Canada, Fonterra Co-operative Group, HOVENSA, and Multiquip were presented with first runner-up awards.

The GlobalStar Enterprise Awards are presented annually to recognize customers from around the world for their outstanding efforts in deriving business value from innovative and successful ECM deployments. To determine the finalists for the GlobalStar Enterprise Awards, each entry is based on scope, business value, end-user benefits, innovation, functionality, and business problem solving ability.

The award categories are designed to coincide with the primary business values of the Open Text ECM Suite: Control, Empower, Agility, and Experience. The Open Text ECM Suite enables customers to control the risk and cost related to their content, empower people and effective decision-making, provide business agility and innovation, and deliver solutions using a compelling experience for end-users. Additionally, the Ground-Breaking Award recognizes the most innovative solution and the Overall Strategic Success Award to the organization best exemplifying the orchestration of people, process, and content.

"This year’s GlobalStar Enterprise Award winners are outstanding examples of organizations that are using ECM to bring real business value to their internal and external customers,” said Open Text President and Chief Executive Officer John Shackleton. “Open Text's ECM solutions are customized to help organizations across all industry sectors meet their business, compliance, and return on investment goals. The winners demonstrate innovative, creative and successful approaches to their ECM implementations."

Overall Strategic Success Award Winner:

Hasbro: Hasbro has evolved its ECM ecosystem to include Digital Asset Management, Records Management, Email Management and Archiving, Vendor Invoice Management and Web Content Management, SharePoint integration, and Archiving all from Open Text. Hasbro’s ECM deployment involves virtually every department and location across Hasbro. With the passing of the Sarbanes Oxley Act, ECM and Open Text became mainstream at Hasbro, and with the changes to the Federal Rules of Civil Procedure, have brought a new focus to email archiving and records management initiatives. For a brand-driven company like Hasbro, Marketing Asset Management is critical to manage and share intellectual properties with sales and marketing teams.

GlobalStar Enterprise Award – Control:

Winner - Halliburton: Halliburton has created a common-sense approach to email management that can be used by any company, regardless of its specialty. Halliburton’s E-mail Management system allows employees to protect and save their business records for the retention period required by law, while allowing the Records and Information Management team to follow the entire lifecycle of the business record contained in email. All 55,000 employees of Halliburton and its subsidiaries will be placed on Halliburton’s new Email Management System.

Runner-Up - Transport Canada: With over 4 million records and 5,200 users at over 117 sites, Transport Canada’s RDIMS (Records, Document, Information Management System) is the largest single library deployment in the Canadian Public Sector. As the result of ECM, eDiscovery and other legal queries are more efficient, less costly and more successful in litigation defense. Productivity savings based on search and retrieval times have more than tripled to $4.6 million for the last fiscal year, and continue to grow.

GlobalStar Enterprise Award – Empower:

Winner - Northrop Grumman Corporation: Northrop Grumman has deployed Open Text across seven sectors in the Northrop Grumman organization and now has an active license base of more than 50,000 users. Northrop Grumman realizes value from ECM by managing critical intellectual capital, and sharing that information electronically with customers, partners and suppliers. The shared information platform called ‘ShareCentre’ provides support for knowledge and business process management.

Runner-Up - Fonterra Co-operative Group: Fonterra implemented its strategic ECM solution to create a single repository for managing all policies and procedures, making them readily accessible to all staff – some 10,000 users across the globe.

GlobalStar Enterprise Award – Agility:

Winner - The Supreme Court of the Netherlands: The Supreme Court of the Netherlands developed and introduced the new ‘C@sus’ document and file management system, created for the integrated scientific, administrative and technological support of the members of the Supreme Court and Attorney-General’s Office. The C@sus system consists of four Open Text modules for Document Management, Records Management, Business Intelligence, and Knowledge Management that are integrated with 11 different applications including an intelligent letter book, an electronic signature application, intelligent capture and exchange solutions. The C@sus project/system offers an integral solution for all aspects of the digital document file and case management and provides a solid base for the development of knowledge management and the reuse of information.

Runner-Up: HOVENSA: In the past year, HOVENSA implemented the Open Text ECM Suite; worked with Open Text and Gateway Consulting Group to develop and deploy the OSHA Plant Compliance MOC and Incident module; implemented Records Management; transferred the paper and digital CAD library to the system; and began managing departmental documents in the system. Also, the Communities of Practice component is being used for the EDM Project team, for project related FAQs, training materials, and blogs. As a result of these efforts, document access and retrieval time has improved significantly; project costs have been reduced; and the Plant Compliance module has resulted in a reduction of processing time and greater productivity of the professional staff.

GlobalStar Enterprise Award – Experience:

Winner - GM Europe: GM Europe uses Open Text for transactional content processing, linked with its CRM and SAP environments, and backstopped by Open Text archiving. The application is running in its vendor portal and is provided to about 5,000 active OEM suppliers who deliver material to their production plants in Europe. This business organization project began with the need to reduce the volume of enquiries received by the Financial Shared Service Centre support staff with a goal of introducing a self-service approach. With the vendor portal, suppliers not only see self-billed invoices, but also have access to both a self-service Web interface to view their own financial data, and an improved customer service support capability to reduce the amount of effort required to answer their questions.

Runner-Up – Multiquip: A manufacturer and distributor of construction equipment globally, Multiquip is deploying Open Text’s Web content management solutions. Multiquip has also completed an application portal with a custom SAP connector that integrated required structured information. The additional benefits of workflow, collaboration, and having documents published to the right people at the right time will pay off in further efficiencies and control. Additionally, because of better user experience, products go to market 20% faster, call center activity has reduced 30% and customer satisfaction is up as real time tracking information is available to them as a result of the real time reporting.

Ground-Breaking Award Winner:

Bruce Power: Bruce Power is Canada’s first private nuclear generating company and the source of more than 20% of Ontario’s electricity. Bruce Power uses Ventyx Passport as its Enterprise Asset Management System to manage all plant work, materials, engineering change management, supply chain, action tracking and document management. The Open Text Document Management application is integrated with Ventyx PassPort – Plant Maintenance for managing controlled and non-controlled documents for asset management. The Open Text system is the central content management application to manage all asset documents and work related records. Bruce Power is the first Utility/Nuclear facility to integrate Open Text with Ventyx PassPort.

For more information on the GlobalStar Enterprise Awards, please visit: http://www.opentext.com/2/global/customers-globalstar-awards.htm

RedDot aims high with suite of Web 2.0 tools for large-scale enterprise projects

Fri, 31 Oct 2008 00:00:00 +1000

itWorldCanada- RedDot’s new release, Web Solutions Suite, provides organizations with a complete offering of Web 2.0 components so they can take advantage of social networking functionalities while maintaining consistent and secure content. The Suite makes searching and updating both user-generated and corporate content simple by placing multiple layers together on a single platform. Read more

Open Text puts RedDot to Enterprise 2.0 use

Wed, 29 Oct 2008 00:00:00 +1000

CMSWire – RedDot has refocused their product offering with the recent release of the Web Solutions Suite. The Suite is centered on solutions around SAP, MOSS, Intranets, Extranets, Multi-language sites, and Enterprise 2.0. The new release enables organizations to implement social networking capabilities in their internal or public facing sites while ensuring content is managed in a safe environment. Read more

RedDot embraces Enterprise 2.0

Wed, 29 Oct 2008 00:00:00 +1000

Vnunet.com – RedDot has launched the Web Solutions Suite, offering organizations the tools to manage content across content repositories like SAP and MOSS, as well as a wide range of Web 2.0 tools such as wikis, blogs, forums, event calendars and other interactive features. There is also a powerful solution for multi-presence sites for companies requiring multiple languages and locations. Read more

The Goal for Enterprise 2.0

Wed, 1 Oct 2008 00:00:00 +1000

KMWorld – The opportunities available to companies using Web-based internal and external collaboration are both numerous and obvious. As Web 2.0 moves from the consumer marketplace to inside the organization, it is imperative to create an Enterprise 2.0 strategy that balances the fun (candy) side with the need for compliance and oversight (aspirin). Read more.