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<channel>
	<title>UpTake Blog » Travel Industry Channel Feed</title>
	<link>http://www.uptake.com/blog</link>
	<description>great takes on family travel in the U.S.</description>
	<pubDate>Thu, 03 Jul 2008 19:15:23 +0000</pubDate>
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	<language>en</language>
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		<title>Facebook Secretary for UpTake-a vacation search engine</title>
		<link>http://feeds.feedburner.com/~r/Uptake_travel_industry/~3/323500161/facebook-secretary-for-uptake-a-vacation-search-engine_363.html</link>
		<comments>http://www.uptake.com/blog/uptake-news/facebook-secretary-for-uptake-a-vacation-search-engine_363.html#comments</comments>
		<pubDate>Tue, 24 Jun 2008 21:09:49 +0000</pubDate>
		<dc:creator>Patricia Jenkins</dc:creator>
		
		<category><![CDATA[UpTake News]]></category>

		<category><![CDATA[Facebook]]></category>

		<category><![CDATA[Free]]></category>

		<category><![CDATA[Uptake]]></category>

		<category><![CDATA[Vacation search engine]]></category>

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		<description><![CDATA[OVERVIEW:
UpTake&#8217;s Director of Online Research and Knowledge (DORK) is looking for a personal assistant to manage his identity on social networking sites. If you are a twittering, blogging, online socialite with mad skillz, this is an exciting opportunity to work closely with an industry leading DORK.
 REQUIREMENTS:
* You are the Emily Post of social media. [...]]]></description>
			<content:encoded><![CDATA[<p><strong>OVERVIEW:</strong><br />
UpTake&#8217;s Director of Online Research and Knowledge (DORK) is looking for a personal assistant to manage his identity on social networking sites. If you are a twittering, blogging, online socialite with mad skillz, this is an exciting opportunity to work closely with an industry leading DORK.</p>
<p><strong> REQUIREMENTS:</strong><br />
* You are the Emily Post of social media. Well you&#8217;re actually not anything like Emily Post because she would be way too uptight for social networks, but if she were born in 1980 or so and applied her craft to social networks, that would be you.<br />
* Not only will you be able to return (on DORK&#8217;s behalf) and respond to all the ridiculous new high-tech ways of saying &#8220;Hi&#8221; on Facebook (e.g. Vampire Bites, Pie in the Face, Movie Quiz, Wedgie, Super-Duper-Wall) you must also be able to initiate barrages of new &#8220;hey what&#8217;s up, dude&#8221;? attacks to all DORK&#8217;s friends.<br />
* Specifically be good at playing that which-celebrity-belongs-to-which-buttocks game. The DORK longs to be known as a celebrity-buttocks-guessing champ. Experience in outsourcing to lower cost and more buttocks-knowledgable countries is a bonus.</p>
<p><strong>RESPONSIBILITIES:</strong><br />
Make key decisions and define policies including:</p>
<p>* Should the DORK be a link-hoe and accept links from anyone who offers? Or should he at least know the people he is linked to? Is it wise to play hard to get?<br />
* Should the DORK reject people who he doesn&#8217;t want to be friends with, or just ignore them? Is there a difference? (Like, if you reject a request, do they get a message &#8220;dude, you got so flushed&#8221;?)<br />
* Initiate weekly spam attacks against friends who have in the past sent more than three stupid application invitations to the DORK.<br />
* Establish a policy for DORK’s family – when he sends a link request to his children, how much should the bribe be to accept?<br />
* A side responsibility would be to help the DORK keep track of which lies about himself he told on which dating sites and figure out how to keep that girl from Lavalife from posting online date reviews about the DORK.<br />
* If the DORK twitters more than 5 times in one day, does that mean he’s a narcissist?</p>
<p><strong>COMPENSATION:</strong><br />
* If the DORK can have the feeling that Facebook is once again a useful tool for staying in touch with friends instead of being spammed by them, then you will have done a great job and will be paid handsomely.<br />
* For each new real-life friend that the DORK actually knows (and doesn&#8217;t just have a link to) you will get a bonus.<br />
* Each time one of the DORK’s online friends compliments him on his Facebook, LinkedIn, or My-Fashizzle web site, you will receive one ringtone.</p>
<p>We welcome suggestions on how to improve our service for you. Please email us your feedback - the good, the ugly, the things we should add and what needs to be fixed! We appreciate your input.</p>
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	<item>
		<title>TravelMuse: a new travel planning tool combined with rich destination guides</title>
		<link>http://feeds.feedburner.com/~r/Uptake_travel_industry/~3/316516259/travelmuse-a-new-travel-planning-tool-combined-with-rich-destination-guides_350.html</link>
		<comments>http://www.uptake.com/blog/travel_industry/travelmuse-a-new-travel-planning-tool-combined-with-rich-destination-guides_350.html#comments</comments>
		<pubDate>Fri, 20 Jun 2008 21:52:51 +0000</pubDate>
		<dc:creator>Elliott Ng</dc:creator>
		
		<category><![CDATA[Travel Industry News]]></category>

		<category><![CDATA[Destination Guides]]></category>

		<category><![CDATA[Free]]></category>

		<category><![CDATA[Travel Planning]]></category>

		<category><![CDATA[TravelMuse]]></category>

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		<description><![CDATA[Elisabeth Osmeloski (now at the vacation rentals site Zonder) just posted on Search Engine Watch about Travel Search 2.0 and I thought I&#8217;d add my own two cents (albeit more travel search centric view) to this topic.
Elizabeth:
As the OTA&#8217;s and the meta travel/comparison engines have become so firmly entrenched, the only thing to do is [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://searchenginewatch.com/showPage.html?page=3625409">Elisabeth Osmeloski</a> (now at the <a href="http://www.zonder.com/">vacation rentals</a> site Zonder) just posted on Search Engine Watch about <a href="http://searchenginewatch.com/showPage.html?page=3629990">Travel Search 2.0</a> and I thought I&#8217;d add my own two cents (albeit more <a href="http://www.uptake.com" title="travel search">travel search</a> centric view) to this topic.</p>
<p>Elizabeth:</p>
<blockquote><p>As the OTA&#8217;s and the meta travel/comparison engines have become so firmly entrenched, the only thing to do is <strong>build upon the experience</strong> and <strong>create added value around the basic layer of content you have</strong>. It&#8217;s no longer enough to just push rates and dates &#8212; publishers must blend together a variety of information, including maps, user reviews, editorial reviews, images, a community platform, sharing widgets and bookmarking tools for trip planning assistance, and direction on the booking process to top it all off.</p></blockquote>
<p>We couldn&#8217;t agree more.  <a href="http://www.travelmuse.com/">TravelMuse</a> recently <a href="http://www.travelmuse.com/community/blogs/travelmuse-company-blog/2008/06/09/launch-day">launched</a> and I also had the opportunity to talk briefly with Kevin Fliess, founder and CEO of TravelMuse.  As I blogged in my earlier post about <a href="http://www.uptake.com/blog/travel_industry/travelmuse-nileguide-tripit-dopplr-yahoo-trip-planner-and-more-new-wave-of-travel-planning-tools-part-1_271.html">travel planning</a>, I&#8217;m excited about the rise of new travel planning startups like TravelMuse.  My perspective is that travel planning is a complicated workflow (that often involves multiple people) and a variety of tools will emerge to serve this need.  We do have the dream of integrating with a number of tools and community sites, but right now are dealing with post-launch startup issues like serving pages fast and keeping the servers up!  So our brief chat with Kevin helped us think more broadly about how the travel landscape will look in the future.</p>
<p><strong>So what is TravelMuse?</strong></p>
<p><img src="http://static.travelmuse.com/assets/images/TravelMuse250px.gif" alt="TravelMuse" height="100" width="250" /></p>
<p><strong>Destination Guides</strong></p>
<p>Elizabeth does a good just summarizing the TravelMuse approach to Destination Guides.  From Elizabeth:</p>
<blockquote><p>The primary focus of the site is high quality content, with a blend of traditional travel journalism and articles that work especially well in the online and social media space (e.g., Top 10 lists). In almost &#8220;magazine&#8221; style, but unquestionably in a 2.0 format, publishing a new &#8220;issue&#8221; weekly with a healthy dose of high-quality photography, the content side of things is well covered, at least in the featured destinations done to date. On top of the editorial content, User-generated content (UGC) plays an enormous role.</p></blockquote>
<p>TravelMuse won&#8217;t stop there.  User-generated content and professional content working <a href="http://www.travelmuse.com/community/blogs/travelmuse-company-blog/2008/04/28/usergenerated-vs-professional-content-let-s-call-it-a-draw">hand-in-hand</a> is the approach that Kevin, Eric, and the team intends to take.  For example, I posted a user review of the Le Meridien San Francisco page on TravelMuse just to try it out.</p>
<p><a href="http://www.uptake.com/blog/wp-content/uploads/2008/06/travelmuse_review.JPG" title="TravelMuse Review"><img src="http://www.uptake.com/blog/wp-content/uploads/2008/06/travelmuse_review.JPG" alt="TravelMuse Review" width="500" /></a></p>
<p><strong>Inspiration Finder</strong></p>
<p>TravelMuse has an interesting inspiration finder.  The early stage of travel planning is indeed inspiration and discovery, and TravelMuse has developed an interesting &#8220;wizard&#8221; like approach that allows you to express what you want:<br />
<a href="http://www.uptake.com/blog/wp-content/uploads/2008/06/travelmuse_inspiration_1.JPG" title="travelmuse_inspiration_1.JPG"><img src="http://www.uptake.com/blog/wp-content/uploads/2008/06/travelmuse_inspiration_1.JPG" alt="travelmuse_inspiration_1.JPG" /></a><br />
<a href="http://www.uptake.com/blog/wp-content/uploads/2008/06/travelmuse_inspiration_results.JPG" title="travelmuse_inspiration_results.JPG"><img src="http://www.uptake.com/blog/wp-content/uploads/2008/06/travelmuse_inspiration_results.JPG" alt="travelmuse_inspiration_results.JPG" width="500" /></a></p>
<p><strong>TravelMuse Planner</strong></p>
<p>The TravelMuse Planner has two components.  One is a cool bookmarklet tool that allows you to clip any page on the Web and add it to your itinerary.</p>
<p><a href="http://www.uptake.com/blog/wp-content/uploads/2008/06/travelmuse_bookmarklet.JPG" title="travelmuse_bookmarklet.JPG"><img src="http://www.uptake.com/blog/wp-content/uploads/2008/06/travelmuse_bookmarklet.JPG" alt="travelmuse_bookmarklet.JPG" /></a></p>
<p>It then has a Trip Planner that organizes all the content into one area.</p>
<p><a href="http://www.uptake.com/blog/wp-content/uploads/2008/06/travelmuse_bookmarking_1.JPG" title="travelmuse_bookmarking_1.JPG"><img src="http://www.uptake.com/blog/wp-content/uploads/2008/06/travelmuse_bookmarking_1.JPG" alt="travelmuse_bookmarking_1.JPG" width="500" /></a></p>
<p>I was even able to add the <a href="http://www.kango.com/things_to_do/san_diego_ca_vacations_704955711.html">San Diego things to do</a> page from Kango.com on this planning tool!</p>
<p><strong>TravelMuse</strong></p>
<p>TravelMuse is trying to address the early inspiration, discovery and planning phase of travel planning.  They are trying to stitch together all phases of this initial process together in an integrated whole.  My experience as an end user is as follows:</p>
<ol>
<li><strong>Destination guides</strong> provided great professional editorial and great photos.  It is truly an inspiring site with great visuals and great ideas for travel.  The large number of themes supported also address the inspiration and dreaming phase of trip planning.</li>
<li><strong>Trip Planner</strong>.  There is definitely use for a trip planner, and I really like the idea of a bookmarklet.  TravelMuse has done it well and allows you to tag Web pages as a specific type of travel product so it is better organized in your trip planner.  <em>Disclosure:  Uptake also has what we call a &#8220;trip folder&#8221; in the Alpha stage and we expect a bookmarklet to be included in that tool as well.</em></li>
<li><strong>Trip Inspiration Tool</strong>.  The wizard approach is a fun way to discover different destinations.  However, there should be more ways to change the criteria you used on the suggestion page.  For example, I initially chose &#8220;within 4 hours&#8221; of SFO and then later I wanted to go &#8220;within 2 hours&#8221; of SFO and had to redo the whole search.  There should be some adjustment right there on the inspiration page.</li>
</ol>
<p>TravelMuse is bringing much needed innovation to the travel space and we expect they will play a role in revolutionizing the way people use the Web to plan travel!</p>
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	<item>
		<title>Supernova 2008: “All the World’s A Game” with Raph Koster, Doug Thomas, Dave Elfving</title>
		<link>http://feeds.feedburner.com/~r/Uptake_travel_industry/~3/316014296/supernova-2008-all-the-worlds-a-game-with-raph-koster-doug-thomas-dave-elving_349.html</link>
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		<pubDate>Fri, 20 Jun 2008 06:16:03 +0000</pubDate>
		<dc:creator>Elliott Ng</dc:creator>
		
		<category><![CDATA[Travel Industry News]]></category>

		<category><![CDATA[Dave Elfving]]></category>

		<category><![CDATA[Doug Thomas]]></category>

		<category><![CDATA[Free]]></category>

		<category><![CDATA[Metaplace]]></category>

		<category><![CDATA[Raph Koster]]></category>

		<category><![CDATA[Supernova Conference 2008]]></category>

		<guid isPermaLink="false">http://www.uptake.com/blog/travel_industry/supernova-2008-all-the-worlds-a-game-with-raph-koster-doug-thomas-dave-elving_349.html</guid>
		<description><![CDATA[Forgive me for going off topic.   This post is about a panel I attended at the  Supernova Conference  2008 called &#8220;All the World&#8217;s a Game&#8221; (workshops list) about how massively multiplayer games bleed over into real life, or at least highlight certain important dynamics that can be seen in Web 2.0 [...]]]></description>
			<content:encoded><![CDATA[<p><em><strong>Forgive me for going off topic.</strong></em>   This post is about a panel I attended at the  <a href="http://www.supernova2008.com/">Supernova Conference</a>  2008 called &#8220;All the World&#8217;s a Game&#8221; (<a href="http://www.supernova2008.com/go/workshops">workshops list</a>) about how massively multiplayer games bleed over into real life, or at least highlight certain important dynamics that can be seen in Web 2.0 community sites or society in general.</p>
<p><strong>Can any of these insights be applied toward Uptake, search/discovery, and travel planning?  Not sure.  But thinking about it!</strong></p>
<p><strong><u>The Panel</u></strong></p>
<p><img src="http://farm4.static.flickr.com/3124/2591746116_b811766760.jpg?v=0" alt="Supernova 2008 Gaming Panel" height="333" width="500" /></p>
<p>The panel was moderated by <a href="http://reality.org/">Susan Wu</a> of <a href="http://www.crv.com/">Charles River Ventures</a> .  Panelists were:</p>
<ol>
<li><strong>Raph Koster, President of Metaplace</strong> (<a href="http://www.raphkoster.com/bio.shtml">bio</a>, <a href="http://www.raphkoster.com/index.php">blog</a>, <a href="http://www.raphkoster.com/gaming/comments.shtml">essays</a>, <a href="http://www.raphkoster.com/gaming/pres.shtml">presentations</a>,  <a href="http://www.metaplace.com/">Metaplace</a> )</li>
<li><strong>Doug Thomas, Professor of Communications at USC</strong> (<a href="http://www-rcf.usc.edu/~douglast/bio1.shtml">bio</a>, <a href="http://annenberg.usc.edu/Faculty/Communication/ThomasD.aspx">bio</a>, <a href="http://www.wired.com/wired/archive/14.04/learn.html">You Play WoW? You&#8217;re Hired</a> in Wired 04/06, <a href="http://www.ojr.org/ojr/stories/070917Barron/">WoW Factor</a> at ojr.org, The <a href="http://www.hastac.org/system/files/The+Play+of+Imagination+Beyond+the+Literary+Mind.doc">Play of Imagination Beyond the Literary Mind</a> (doc) with John Seely Brown on HASTAC.org, <a href="http://news.cnet.com/What-kids-learn-in-virtual-worlds/2009-1043_3-6218763.html">What kids learn in virtual worlds</a> on CNET,  <a href="http://conversationstarter.hbsp.com/2008/02/the_gamer_disposition.html">The Gamer Disposition</a> on Conversation Starter blog at HBS Publishing which summarizes his presentation at Supernova)</li>
<li><strong>Dave Elfving, Information Architect at Apple</strong> (<a href="http://www.linkedin.com/in/delfving">LinkedIn</a>, <a href="http://twitter.com/DCE">Twitter</a>, <a href="http://www.machinechicago.com/">dormant website</a>  )</li>
</ol>
<p><strong><u>Summary (a few points to encourage you to read the whole write-up!)</u></strong></p>
<ol>
<li>Raph shared about &#8220;emergent&#8221; play, like endgame raids in <a href="http://www.worldofwarcraft.com/index.xml">World of Warcraft</a> and <a href="http://everquest.station.sony.com/">Everquest</a> (aka <a href="http://www.jsonline.com/story/index.aspx?id=31536">Evercrack</a>) not originally envisioned by the game developers but created by the players.</li>
<li>Raph:  &#8220;Humans enjoy transgressive play&#8221; and will always try to break free from the game constraints.</li>
<li>Doug&#8217;s thesis oversimplified is as follows: Gamers will be more successful in the future workplace than non-gamers, because of five key characteristics of the gamer&#8217;s disposition: (1) Gamers have a bottom-line mentality, (2) Gamers understand the value of diversity, (3) Gamers thrive on change, (4) Gamers see learning as fun, (5) Gamers tend to marinate on the edge.</li>
<li>Dave said that &#8220;it freaks him out&#8221; that the Web communities he build have the same, fundamental game mechanics as online games like World of Warcraft.  Are we destined to create games that follow that pattern and will we live in a flattened world because of it?</li>
<li>Dave invoked the eerie story of Japanese schoolchildren obsessing over &#8220;<a href="http://shinymudballs.com/">shiny balls of mud</a>&#8221; called <em><a href="http://www.dorodango.com/gallery.html">dorodango</a></em> and creating an external evaluative process to allocate status and distinction based on expertise gained through repetitive practice creating these balls of mud.  Is this simply the human condition? Do game and Web designers accentuate these hard-wired tendencies?  Or do we have freedom to choose the future we want?</li>
<li>Doug:  &#8220;what i&#8217;m concerned is that kids are being trained to be consumers.  In <a href="http://www.hellokittyonline.com/us/">Hello Kitty</a>, <a href="http://www.barbiegirls.com/home.html">Barbie Girls</a>, and <a href="http://clubpenguin.com/">Club Penguin</a>, citizenship is being a good consumer.&#8221;</li>
</ol>
<p>Many more points below.</p>
<p><strong>Raph Koster (Metaplace)</strong></p>
<p><img src="http://farm4.static.flickr.com/3264/2590908981_02371f0e6d.jpg?v=0" height="334" width="500" /></p>
<p>&#8216;Fessing up, I missed Raph&#8217;s presentation because of traffic.  Sorry Raph!  Hopefully someone else will post about this and I will aggregate it here.  For now, you can nosh on his <a href="http://www.raphkoster.com/gaming/etech07.shtml">keynote</a> entitled &#8220;The Core of Fun&#8221; from ETECH 2007.</p>
<p><img src="http://members.cox.net/trgreen71/Raid%20UI.jpg" alt="Raid UI" width="500" />Some of the points he made later in the discussion:</p>
<ol>
<li>In response to Dave Elfving&#8217;s concerns about designers being trapped into a &#8220;gamist&#8221; mentality (more on this later), Raph responded that &#8220;games are indeed reductionist.  All games resolve to mathematic models.&#8221;  There is the danger that game designers fall into the trap of reinforcing simplistic but effective mechanisms for addictive play.  But gamers are capable of transcending simple game mechanisms to create &#8220;play&#8221; that was not originally envisioned by game designers.</li>
<li>For example, World of Warcraft is not about raiding (where a large group of high-level players engage in coordinated action in several separate teams to take down a &#8220;boss&#8221;).  Everquest was not about raiding.  Raiding was designed by high level players in Everquest.  the actual game is killing mosters.  The users created the raid.  Raiding is not really part of the game of World of Warcraft.  Raiding was &#8220;tacked on at the end of the game.&#8221;</li>
<li><img src="http://www.wikihow.com/images/thumb/2/25/Middle_school_dance_896.jpg/200px-Middle_school_dance_896.jpg" align="right" height="267" width="200" />On the difference between playing World of Warcraft and raiding:  &#8220;We&#8217;ve all been asked to go to dances. And forced to learn to dance. <strong>Endless succession of <a href="http://www.wikihow.com/Dance-at-a-Middle-School-Dance">middle school dances</a>, proms, etc&#8230;.and then at the end of the game, you are asked to join a ballet company&#8230;synchronized collective action by a number of skilled players.</strong>&#8220;</li>
<li>Flickr was originally a MMO called  &#8220;game never ending&#8221;.  You could post photos as part of the game.  But then they slimmed back their plan and</li>
<li>&#8220;Humans enjoy transgressive play with game models.&#8221;  People try to break out of the channels provided by the game.  Raph gave an example of his son.  First, &#8220;he hacked the game.  Then what becomes a hack becomes a cheat code.  Then, he look for hacks beyond the cheat code.  Then we bought the PC version of the game to hack the data files.  Finally, one eventually turns into a game designer.&#8221;  (Not sure this is normal behavior and there was some comment that his son must be exceptional).</li>
<li><img src="http://www.red-october.net/media/1/20060529-Russian-Ballet.jpg" align="right" width="200" />There is Player vs. Environment (PvE), and Player vs. Player (PvP).  How about &#8220;PvD&#8221; or Player vs. Developer?  Raph suggested that &#8220;there is a sense that the developers want me to do this&#8230;well screw them&#8230;I&#8217;ll find a different way to do things&#8221;</li>
</ol>
<p><strong>Doug Thomas (USC)</strong></p>
<p><strong>Network of Imagination</strong></p>
<p>Doug started with a framework called the &#8220;Network of Imagination&#8221; with three components:</p>
<ol>
<li>Network of Practice</li>
<li>Community of Interest</li>
<li>Co-presence</li>
</ol>
<p>I didn&#8217;t really get the point of this.  Doug? [Placeholder for explanation]</p>
<p><strong>The Five Things That Characterize Gamer Disposition</strong></p>
<p><img src="http://farm3.static.flickr.com/2137/2590908319_f8e8814427.jpg?v=0" height="333" width="500" /></p>
<p>Doug then went into five things characterizing gamer disposition.  <strong>This was awesome!</strong> It is also summarized on a Harvard Business School Publishing blog called <a href="http://conversationstarter.hbsp.com/2008/02/the_gamer_disposition.html">ConversationStarter</a> (which I will quote from liberally here).  Doug makes the claim that gamers are better equipped than non-gamers to handle the workplace of the future:</p>
<blockquote><p>More than attitudes or beliefs, these attributes are character traits that players bring into game worlds and that those worlds reinforce. We believe that gamers who embody this disposition are better able than their nongamer counterparts to thrive in the twenty-first-century workplace. Why?</p></blockquote>
<p><strong>1. Gamers are bottom-line oriented</strong></p>
<p>From the post:</p>
<blockquote><p>Today’s online games have embedded systems of measurement or assessment. Gamers like to be evaluated, even compared with one another, through systems of points, rankings, titles, and external measures. Their goal is not to be rewarded but to improve. Game worlds are meritocracies where assessment is symmetrical (leaders are assessed just as players are), and after-action reviews are meaningful only as ways of enhancing individual and group performance.</p></blockquote>
<p>In the panel, Doug made the following points:</p>
<ul>
<li>Gamers are focused on competency.  &#8220;For example, a Boss fight in WoW can take 45 min.  If one person screws up they can take down the entire raid.  This is called a wipe.&#8221;</li>
<li>Competence is more important than superstar quality.  You&#8217;d pick 25 competent people every time vs. 5 superstars + 20 ok people.</li>
</ul>
<p><img src="http://content.ytmnd.com/content/3/e/9/3e965e8ac579a1e4a3531f8f760cc043.jpg" height="250" width="300" /></p>
<p>I&#8217;m not sure I think this is true for gamers who are not raiding or playing instances with large parties.  It also seems endgame specific, and not applicable to grinding it out to Level 60.</p>
<p>Doug provided an interesting example with a user created site called <a href="http://wowwebstats.com/">WoWWebstats</a>.  (<a href="http://wowconfidential.com/wp-content/uploads/2007/10/wowwebstats.JPG">image</a>)</p>
<p><img src="http://wowconfidential.com/wp-content/uploads/2007/10/wowwebstats.JPG" width="500" /></p>
<p>These stats provide detailed player stats on a raid.  He claimed that they were used to help put together complementary raid groups and not to criticize individual player performance.  I find this hard to believe.  In any case, this is a &#8220;powerful diagnostic tool to engage in joint coordination action together,&#8221; according to Doug.  He also mentioned &#8220;knowledge as a place, not a thing,&#8221; and that people would just tell people to get info at <a href="http://thottbot.com/">Thottbot</a>, a Wikipedia (or maybe Freebase) for World of Warcraft information.</p>
<p><img src="http://i.thottbot.com/Thottbot.jpg" height="102" width="393" /></p>
<p><strong>2.  Gamers understand the power of diversity</strong></p>
<p>From the post:</p>
<blockquote><p>Diversity is essential in the world of the online game. One person can’t do it all; each player is by definition incomplete. The key to achievement is teamwork, and the strongest teams are a rich mix of diverse talents and abilities. The criterion for advancement is not “How good am I?”; it’s “How much have I helped the group?” Entire categories of game characters (such as healers) have little or no advantage in individual play, but they are indispensable members of every team.</p></blockquote>
<p>I like playing healers.  But again, this seems reinforced by the specific game design in WoW.</p>
<p><strong>3. Gamers thrive on change</strong></p>
<p>From the post:</p>
<blockquote><p>Nothing is constant in a game; it changes in myriad ways, mainly through the actions of the participants themselves. As players, groups, and guilds progress through game content, they literally transform the world they inhabit. Part of the gamer disposition is grounded in an expectation of flux. Gamers do not simply manage change; they create it, thrive on it, seek it out.</p></blockquote>
<p>Gamers have the expectation that things are constantly changing.  It is one of the qualities that define the workplace today.</p>
<p><strong>4. Gamers see learning as fun</strong></p>
<p>From the post:</p>
<blockquote><p>For most players, the fun of the game lies in learning how to overcome obstacles. The game world provides all the tools to do this. For gamers, play amounts to assembling and combining tools and resources that will help them learn. The reward is converting new knowledge into action and recognizing that current successes are resources for solving future problems.</p></blockquote>
<p><strong>5. They tend to &#8220;Marinate on the Edge&#8221;</strong></p>
<p>Funny.  I understand Edge but not Marinate.  From the post:</p>
<blockquote><p>Finally, gamers often explore radical alternatives and innovative strategies for completing tasks, quests, and challenges. Even when common solutions are known, the gamer disposition demands a better way, a more original response to the problem. Players often reconstruct their characters in outrageous ways simply to try something new. Part of the gamer disposition, then, is a desire to seek and explore the edges in order to discover some new insight or useful information that deepens one’s understanding of the game.</p></blockquote>
<p>Doug said that there is a lot of social capital created to &#8220;be the first to do &#8220;x&#8221;".</p>
<p><strong>Some of Doug&#8217;s final conclusions:</strong></p>
<ol>
<li>Knowledge moves from being a system of static information to a system of &#8220;constant knowing&#8221;</li>
<li>Knowledge becomes a place rather than a thing.  Example: <a href="http://thottbot.com/">Thottbot</a>.</li>
<li>Affordances spring up in the world.  For example, people can build Add Ons so they can modify their own UI for handling information.</li>
<li>Susan asked: &#8220;do Gamers have to be &#8220;bottom line&#8221; oriented?  does it have to be that way? Do games have to reduce our identities to numbers?&#8221;  Doug answered: &#8220;Yes and No.  The bottom line element is always there.  Players want a metric to be evaluated against other players.&#8221;</li>
<li>Doug: &#8220;However, there are slso a set of measures that are more aesthetic.  For example, in <a href="http://starwarsgalaxies.station.sony.com/">Star Wars Galaxies</a>, people used in-game elements for interior design, creating bowling alleys, casinos and forums for interior decorating.  But then there would be voting and scoring of the creations.  There is a constant push into evaluation about myself vs. others.&#8221;</li>
<li>Doug: &#8220;The standard model is money and points, but there may be other ways.&#8221;</li>
</ol>
<p><strong>Dave Elfving (Apple)</strong></p>
<p><img src="http://farm4.static.flickr.com/3283/2591746446_7c1aeba7f5.jpg?v=0" height="333" width="500" /></p>
<p>Dave Elfving raised some seriously interesting points that I would summarize as follows:</p>
<ol>
<li>Dave is familiar with game dynamics and WoW because he leveled up a character &#8220;just&#8221; to L65.</li>
<li>There is a tremendous amount of repetition, otherwise known as &#8220;the grind&#8221; to get access to certain boss, certain dungeon, or approval of a certain guild.</li>
<li>Quests at level 65 are essentially the same as Level 1.  (Elliott: By the way, I hope that&#8217;s the case because I personally hate escort quests the most and there aren&#8217;t any of those at Level 1).</li>
<li>As I collect objects, my character gets more &#8220;shiny&#8221;&#8230;his character gets visibly more attractive.</li>
<li>People judge you by your level and your matched armor set.  There are visible signs of status and distinction that causes one to aspire to gain the objects that are desirable and signal success.</li>
<li>To achieve success, and the acceptance of your peers, you must go through the &#8220;grind&#8221;</li>
</ol>
<p>This would be all fine and good, except there seems to be bleed through of these concepts to the real world:</p>
<ol>
<li>In his work as an information architect (previously at Solution Set) chartered with designing social applications, Dave found that his community designs &#8220;ape&#8221; games dynamics in WoW.</li>
<li>This &#8220;freaks him out&#8221; because it works and &#8220;I don&#8217;t know if I have a better solution&#8221;</li>
<li>Dave doesn&#8217;t know if we want to build communities that are solely defined by these game mechanics.</li>
</ol>
<p>More discussion on this topic can be found on the <a href="http://terranova.blogs.com/">Terranova</a> website/blog.</p>
<p><strong>Shiny Balls of Mud (aka <em>hikaru dorodango</em>)</strong></p>
<p><img src="http://farm4.static.flickr.com/3190/2591746276_c45ce2c70b.jpg?v=0" height="333" width="500" /></p>
<p>Dave read an article about schoolchildren in Japan - <a href="http://en.wikipedia.org/wiki/Dorodango">Durodango</a> is a &#8220;<a href="http://www.dorodango.com/">shiny ball of mud</a>&#8221; - a type of play that Japanese school children have embraced.  You get some mud and drying it to make it very shiny.  Takes a lot of repetition to make it look good.  Then there is an external evaluative process imposed on the community.  A child&#8217;s sentiment might be: here is my &#8220;Level 65&#8243; <a href="http://www.kyokyo-u.ac.jp/youkyou/4/english4.htm">dorodango</a> .  Outward display of reputation.  Hikaru dorodango is similar to process of leveling up a WoW character.</p>
<p><a href="http://www.dorodango.com/"><img src="http://www.dorodango.com/home-comp.jpg" height="360" width="360" /></a></p>
<p><strong><em>Does it have to be this way?</em></strong></p>
<p>Dave provided online examples of external signals of reputation:</p>
<ul>
<li><a href="http://www.metafilter.com/">Metafilter</a> : low user number, and number of times favorited by others</li>
<li><a href="http://www.flickr.com/">Flickr</a> : can get feedback ordered by &#8220;interestingness&#8221; determined by community - viewed, favorited, comments</li>
</ul>
<p>Dave&#8217;s final parting comments:  &#8220;When I&#8217;m tasked to create a community, I&#8217;m tasked to create metrics like WoW. The way we evaluate each other is based on increasing metrics, numerical quantification that can be loaded into a database.  What I hope to see in the future in games is what gets away from this.  But a game that got rid of this&#8230;would it still be fun?&#8221;</p>
<p><strong>A mind-blowing Supernova discussion.</strong></p>
<p><img src="http://farm3.static.flickr.com/2137/2590908319_f8e8814427.jpg?v=0" height="333" width="500" /></p>
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		<title>Supernova 2008: Three insights about distributed conversations from FriendFeed, CoComment, Seesmic</title>
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		<pubDate>Thu, 19 Jun 2008 01:23:05 +0000</pubDate>
		<dc:creator>Elliott Ng</dc:creator>
		
		<category><![CDATA[Travel Industry News]]></category>

		<category><![CDATA[Bret Taylor]]></category>

		<category><![CDATA[Dave McClure]]></category>

		<category><![CDATA[Free]]></category>

		<category><![CDATA[Liquid Conversations]]></category>

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		<description><![CDATA[I&#8217;m at a Supernova panel called Liquid Conversations that is generally about the migration of comments and participants away from the blog and to other venues, like Seesmic, CoComment, Twitter, FriendFeed , Disqus.  It started out as &#8220;Who Owns My Comments 101&#8243; and then went in some other interesting directions.
Dave McClure moderated the panel. [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m at a <a href="http://www.supernova2008.com/">Supernova</a> panel called Liquid Conversations that is generally about the migration of comments and participants away from the blog and to other venues, like <a href="http://www.seesmic.com/">Seesmic</a>, <a href="http://www.cocomment.com/">CoComment</a>, Twitter, <a href="http://friendfeed.com/">FriendFeed</a> , Disqus.  It started out as &#8220;Who Owns My Comments 101&#8243; and then went in some other interesting directions.</p>
<p><a href="http://500hats.typepad.com/">Dave McClure</a> moderated the panel.  Social media A-Listers Loic LeMeur (Seesmic), Matt Colebourne (CoComment), <a href="http://friendfeed.com/bret">Bret Taylor</a> (FriendFeed), and David Sifry (<a href="http://www.offbeatguides.com/beta">OffBeat Guides</a> previously Technorati).</p>
<p><strong>1. Fragmentation is our friend, not our enemy</strong></p>
<p><img src="http://farm4.static.flickr.com/3155/2591747042_9b45aaa232.jpg?v=0" align="bottom" border="0" hspace="0" /></p>
<p>So far, the most interesting example was given by <a href="http://friendfeed.com/bret">Bret Taylor</a> , founder of FriendFeed.  When Barack Obama gained the delegates needed for the Democratic candidates, 1000s of conversations about the nomination cropped up on FriendFeed.  But because the distribution of these discussions were fragmented across many different posts and shared items, they became more:</p>
<ul>
<li><strong>semi-private or at least opt-in</strong></li>
<li><strong>more intimate</strong></li>
<li><strong>more in depth or meaningful</strong></li>
<li><strong>anchored by more shared context or at least a real identity</strong></li>
</ul>
<p>These became more useful than &#8220;people yelling at each other&#8221; in the comments section of the NewYorkTimes website.</p>
<p>Bret called this the &#8220;power of distributed conversation&#8221; and is a very subtle point that helps explain why Twitter and FriendFeed have been so useful as a selective and personalized information filter for people.</p>
<p>Implications for designers of social applications:  Fragmentation helps people come up with a much more personalized set of conversations, and insures that they don&#8217;t get drowned out by the loudest and most common news and information that floods all channels.  Don&#8217;t make it TOO easy to find people, and don&#8217;t make it TOO easy to find the most popular feeds.  Create space for a more idiosyncratic, personal space.</p>
<p><strong>2.  Soon we will have the rise of the celebrity commenter and comment DJ artist</strong></p>
<p><img src="http://farm4.static.flickr.com/3043/2590909415_750fc2e7f4.jpg?v=0" align="bottom" border="0" hspace="0" /></p>
<p>According to Matt Colebourne of CoComment, just as we had the rise of celebrity bloggers, we will in the future have celebrity commenters or as Dave McClure sez, &#8220;comment DJ artist.&#8221;</p>
<p>My first reaction was &#8220;no!&#8221;  Its hard to &#8220;shape&#8221; the conversation without long-form written content.  But then I thought about examples where &#8220;celebrity commenters&#8221; or &#8220;DJ artists&#8221; already exist:</p>
<ul>
<li>Wikipedia</li>
<li>Wikihow</li>
<li>Twitter</li>
<li>FriendFeed</li>
<li>Forums and BBS</li>
<li>Facebook</li>
</ul>
<p>Personal reputation can be built on different platforms.  But reputation requires a long-term interaction through that medium with a community around a specific topic or interest.  All the more reason to tie your username and identity in one system to another.</p>
<p><strong>3. Nirvana of universal flow between one system to another is not a standards or business issue but &#8220;impedence mismatch between one service vs. another&#8221;</strong></p>
<p><img src="http://farm4.static.flickr.com/3084/2590909593_1c4182ff79.jpg?v=0" align="bottom" border="0" hspace="0" /></p>
<p>Several people brought up the issue of sharing information back and forth.  Bret Taylor gave the simple example:  &#8220;if you are posting a reply from FriendFeed to Twitter what happens to the 140 character limit?&#8221;  Do we split it into two Tweets?</p>
<p>Aside from basic bookmarking, its just as likely that these platforms will actually diverge rather than converge in order to become differentiated participation platforms.  So an &#8220;impedence mismatch&#8221; happens when objects to be shared are in different forms in different systems.</p>
<p>This seems like a reasonable explanation for why it will take time for systems to be interoperable.  I personally don&#8217;t have any real interest in following the progress of standards efforts, many of which are likely doomed to failure.</p>
<p><strong>Other Supernova2008 coverage</strong></p>
<p><a href="http://summize.com/search?q=supernova+OR+supernova2008">Summize search for Supernova OR Supernova2008</a>, <a href="http://www.techcrunch.com/2008/06/18/liveblogging-supernova-liquid-conversations-panel/">TechCrunch</a>, <a href="http://thenextweb.org/2008/06/18/loic-le-meur-addresses-the-issue-of-the-g-spot-at-supernova/">NextWeb</a>, <a href="http://kennethrcarter.com/CoolStuff/2008/06/observations-from-supernova2008/">KennethCarter</a>, <a href="http://dnwallace.com/blog/2008/06/18/openness-thoughts-grab-from-supernova/">DNWallace</a>, <a href="http://sanford.blogspot.com/2008/06/supernova2008-day-1-spotlight-on-social.html">Sanford</a> <a href="http://sanford.blogspot.com/2008/06/supernova-day-1-exploring-opportunities.html">Dickert</a></p>
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		<title>Facebook secretary</title>
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		<comments>http://www.uptake.com/blog/uptake-news/facebook-secretary_329.html#comments</comments>
		<pubDate>Thu, 12 Jun 2008 14:54:48 +0000</pubDate>
		<dc:creator>Gene McKenna</dc:creator>
		
		<category><![CDATA[UpTake News]]></category>

		<category><![CDATA[Facebook]]></category>

		<category><![CDATA[facebook secretary]]></category>

		<category><![CDATA[Free]]></category>

		<category><![CDATA[linked in]]></category>

		<category><![CDATA[personal assistant]]></category>

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		<description><![CDATA[I need a personal assistant  to manage my online identities. Between Facebook, Linked In and some online dating sites I won’t name (lest I reveal too much), keeping up with it all is getting ridiculous.
How many different ways can I get “pinged” on Facebook?  I’ve been poked, super poked, bitten, given a wedgie, [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://ads.ak.facebook.com/ads2/creative/pressroom/jpg/b_1186439527_logo_facebook-rgb-7inch.jpg" align="left" height="75" width="200" />I need a <a href="http://www.kango.com/jobs/facebook_secretary">personal assistant  </a>to manage my online identities. Between <a href="http://www.facebook.com/" target="_blank">Facebook,</a> <a href="https://www.linkedin.com/" target="_blank">Linked In</a> and some online dating sites I won’t name (lest I reveal too much), keeping up with it all is getting ridiculous.</p>
<p>How many different ways can I get “pinged” on <a href="http://www.facebook.com">Facebook?</a>  I’ve been poked, super poked, bitten, given a wedgie, had a pie thrown at me, not to mention invitations to take movie quizzes, geography tests and guess which celebrity belongs to which buttocks.  Reminiscent of 5th grade, there are also a few applications implying that someone might like me and I can find out if only I will disclose a few things about myself  - like sending 10 friends an invitation that implies someone might like them and if they would only disclose a few things about themselves…</p>
<p>I think a person with experience playing tennis with a machine gun would make for a good <a href="http://www.facebook.com">Facebook Secretary</a>. A key task would be to return the daily barrage of pings, pokes and put-ons. Then, since I have a secretary, the obvious next step for me would be to escalate! I won’t just be able to return fire, I will serve it up like I don’t have a day job. My connections will be so impressed with how quickly I can initiate ever newer, technologically enhanced ways to say “what up, dude?”</p>
<p><img src="http://www.linkedin.com/img/pic/pic_logo_119x32.gif" align="left" height="32" width="119" />But I don’t want just a tactician, mind you. I want a <a href="http://www.kango.com/jobs/facebook_secretary">professional administrative assistant </a>- someone with a real strategic vision for who I want to be online. Should I be a <a href="http://www.linkedin.com" target="_blank">Linked In</a> slut with 500+ connections and accept and seek every connection possible? Or should I at least know the people I am connected to? And how should my <a href="http://www.linkedin.com/in/genemckenna">Linked In</a> relate to my <a href="http://www.facebook.com/people/Gene_McKenna/706583">Facebook?</a> Just because I worked with you that doesn’t mean we are friends.</p>
<p>A good secretary would be able to recommend a course of action to me by answering key questions, like what happens when I press “REJECT” on an invite. Does the sender get a “YOU WERE FLUSHED!” message? If so, I will continue to keep them sitting in my request list unanswered as I have for the last two years. If not, could someone please tell me that so I can flush these people and clear up the clutter in my inbox?</p>
<p>As far as the dating sites go, wow, that is a-whole-nother realm. Could I really expect to hire someone with the ability to keep track of all the lies I tell about myself? And could my Facebook secretary help keep away the fear that someday the woman from Lavalife will be able to post a Date Review and share it with all the mutual-to-three-degrees-of-separation “friends” we share across five social networking sites?</p>
<p>Oh Facebook Secretary, how did I ever live without you?<o:p></o:p></p>
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		<title>Sichuan earthquake survivors need your help</title>
		<link>http://feeds.feedburner.com/~r/Uptake_travel_industry/~3/326005208/sichuan-earthquake-survivors-need-your-help_310.html</link>
		<comments>http://www.uptake.com/blog/travel_industry/sichuan-earthquake-survivors-need-your-help_310.html#comments</comments>
		<pubDate>Sun, 18 May 2008 20:02:20 +0000</pubDate>
		<dc:creator>Elliott Ng</dc:creator>
		
		<category><![CDATA[Travel Industry News]]></category>

		<category><![CDATA[China]]></category>

		<category><![CDATA[earthquake]]></category>

		<category><![CDATA[Sichuan]]></category>

		<guid isPermaLink="false">http://www.uptake.com/blog/family_vacations/sichuan-earthquake-survivors-need-your-help_310.html</guid>
		<description><![CDATA[In addition to launching UpTake, I have also been following the tragic news of the Sichuan earthquake and feeling powerless to help.  On my non-UpTake related personal China blog, CNReviews, we created a Sichuan earthquake donation directory with now over 40 methods for contributing.  Then a designer named Oliver Ding, who I didn&#8217;t [...]]]></description>
			<content:encoded><![CDATA[<p>In addition to launching UpTake, I have also been following the tragic news of the Sichuan earthquake and feeling powerless to help.  On my non-UpTake related personal China blog, CNReviews, we created a <a href="http://cnreviews.com/uncategorized/china_earthquake_relief_and_donation_guide_-_will_update_20080514.html">Sichuan earthquake donation directory</a> with now over 40 methods for contributing.  Then a designer named Oliver Ding, who I didn&#8217;t know, created a great <a href="http://www.slideshare.net/OliverDing/24waystogive">SlideShare</a> of the post.  The country is now starting a <a href="http://cnreviews.com/david_feng/china_enters_three_days_of_mourning_20080518.html">three day period of mourning</a>.  The impact on the country is probably comparable to the impact of 9/11 on people in the U.S.</p>
<p><img src="http://www.zuosa.com/photo/mms/00/00/41/32216613.jpg" height="350" width="500" /></p>
<p>Please consider making a small financial contribution to one of these agencies, and also consider ways to help in the Myanmar cyclone disaster which will likely have even more fatalities due to barriers to aid put up by the Myanmar government.</p>
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		<title>UpTake’s Public Beta Launch Receives Positive Reviews</title>
		<link>http://feeds.feedburner.com/~r/Uptake_travel_industry/~3/318755227/uptakes-public-beta-launch-receives-positive-reviews_308.html</link>
		<comments>http://www.uptake.com/blog/travel_industry/uptakes-public-beta-launch-receives-positive-reviews_308.html#comments</comments>
		<pubDate>Fri, 16 May 2008 19:49:22 +0000</pubDate>
		<dc:creator>Patricia Jenkins</dc:creator>
		
		<category><![CDATA[Travel Industry News]]></category>

		<category><![CDATA[UpTake News]]></category>

		<category><![CDATA[Public Beta Launch]]></category>

		<guid isPermaLink="false">http://www.uptake.com/blog/blogging/uptakes-public-beta-launch-receives-positive-reviews_308.html</guid>
		<description><![CDATA[Days before launch, we wondered if bloggers and users would understand the fundamental shift our site was making away from the &#8220;price &#38; book model of online travel&#8221; to the real reasons people travel.
Vacation planning is rarely just about price.  Most travelers have a vision in mind:  from escaping the routine, seeking a [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://i260.photobucket.com/albums/ii16/patriciaj007/Hawaii020.jpg?t=1210964489" align="left" height="240" width="320" />Days before launch, we wondered if bloggers and users would understand the fundamental shift our site was making away from the &#8220;price &amp; book model of online travel&#8221; to the real reasons people travel.</p>
<p>Vacation planning is rarely just about price.  Most travelers have a vision in mind:  from escaping the routine, seeking a new adventure, re-connecting with family or developing a budding romance.  Uptake, of course wants to help people book (how much &amp; when) but more than that, we want people to discover a trip based on <strong>who they are going with</strong> <strong>and why they are taking a vacation.</strong></p>
<p><strong> </strong>We also wondered if we had succeeded in simplifying  the process.  We  wanted to offer an alternative to  the standard  travel planning process of visiting multiple sites before booking a vacation. Couldn&#8217;t that information be consolidated, organized and delivered to make it easier?</p>
<p>Since our public beta launch on Wednesday, we were pleasantly surprised by the attention we received from top bloggers  and pleased they understood the power of one site aggregating information and organizing it for travelers who needed more than the lowest price to decide on a trip.</p>
<p><strong>Here is what they had to say:</strong><br />
<a href="http://www.appscout.com/2008/05/uptake_a_site_to_plan_your_bes.php"><img src="http://www.uptake.com/documents/screenshots/may2008/uptake_search_tool.jpg" align="left" height="346" width="362" />AppScout</a> saw the <strong>power of capturing 20 million opinions</strong> and data from 1000 sites in one place, &#8220;Tired of searching through dozens of Web sites to find everything you need to plan the vacation of your dreams? Now with the public beta launch of <a href="http://www.uptake.com//">UpTake</a> (formerly called <a href="http://www.appscout.com/2008/01/kango_your_one_stop_travel_sho.php">Kango</a>; see our preview here), you can plan the trip of a lifetime all in one place&#8211;as long as it&#8217;s in the U.S, for now.&#8221;</p>
<p><a href="http://mashable.com/2008/05/14/uptake/">Erick Schonfeld at </a><a href="http://www.techcrunch.com/2008/05/14/travel-search-site-uptake-formerly-kango-launches-in-public-beta/">TechCrunch</a> suggests travelers use UpTake for <strong>specific types of trips</strong>, &#8220;If you are looking for ideas for a family vacation, a pet-friendly hotel, or the perfect place for a romantic weekend, try travel search engine <a href="http://www.uptake.com//">UpTake.</a>&#8221; They liked the SEO work we had done to help travelers get to the right page, right away&#8211; we realize most travel planners start at search and we wanted them to find us. &#8220;Google already loves UpTake&#8217;s results. To see its semantic SEO magic at work, try searching for <a href="http://www.google.com/search?hl=en&amp;client=firefox-a&amp;rls=org.mozilla%3Aen-US%3Aofficial&amp;hs=r1O&amp;q=gilroy+pet+friendly+hotels&amp;btnG=Search">&#8220;pet friendly hotels gilroy&#8221; </a>or &#8220;family hotels&#8221; and the name of any city in California. A result with a Kango URL will likely pop up near the top.&#8221;</p>
<p>&#8220;<a href="http://blogs.zdnet.com/semantic-web/?p=149">ZDNet Blogs</a> likes <strong>our hotel detail and our use of semantics to enrich</strong> the experience.  &#8220;Digging into the <a href="http://www.kango.com/hotel/the_fairmont_san_jose_san_jose_ca_6607608.html">detailed listing for the hotel</a> itself, the site does a nice job of summarizing sentiment from across the main review sites.&#8221;<img src="http://www.uptake.com/documents/screenshots/may2008/uptake_hotel_detail_page.jpg" alt="Uptake Screenshot of hotel details" align="left" height="256" width="392" /></p>
<p>&#8220;It&#8217;s an interesting concept, and one that - in principle at least - does a good job of applying some semantic techniques to enrich the experience without forcing the traveler to interact much differently than they would with a regular travel site.&#8221;</p>
<p><a href="http://www.mashable.com/">Mashable!</a> states that we are &#8220;<strong>quick to get you where you want to go</strong> and offers plenty of search refinements. They also said, &#8220;UpTake&#8217;s search engine is pretty much its best feature.&#8221;</p>
<p><a href="http://current.newsweek.com/budgettravel/2008/05/an_innovative_travel_search_en.html">Budget Travel</a> thought we were &#8220;<strong>innovative.</strong>&#8221;  &#8220;A revamped and renamed website has debuted today with a <strong>clever twist on travel planning</strong>. &#8220;They liked the design changes we had made since private beta, &#8220;UpTake has now become <strong>much bolder</strong>.&#8221;</p>
<p>They thought our theme based travel was easy to use. &#8220;Uptake also makes it easier for you to do &#8220;<strong>theme-based&#8221; travel searching</strong>, such as a search for &#8220;&#8221;girls-getaways&#8221; or &#8220;pet-friendly&#8221; in, say, Las Vegas.&#8221;</p>
<p style="text-align: center"><img src="http://www.uptake.com/documents/screenshots/may2008/uptake_vacation_themes.jpg" alt="theme based travel screenshot" height="74" width="350" /></p>
<p>Josh Catone at <a href="http://www.readwriteweb.com/archives/semantic_travel_search_uptake.php">ReadWriteWeb</a>  discussed our approach to <strong>semantics</strong>, &#8220;The ontology is a lot more focused and the site also isn&#8217;t trying to answer specific questions, but rather attempting to semantically determine general concepts, such as romanticness or overall quality. The <strong>upshot is that the results are tangible and useful</strong>&#8230;Beng able to search millions of reviews and opinions and have a computer understand how they relate to the type of vacation you want to take is the sort of <strong>palpable evidence needed to sell the Semantic Web </strong>idea.&#8221;</p>
<p style="text-align: center"><a href="http://www.uptake.com/blog/wp-content/uploads/2008/05/ratings-tool.png" title="ratings-tool.png"><img src="http://www.uptake.com/blog/wp-content/uploads/2008/05/ratings-tool.png" alt="ratings-tool.png" height="198" width="331" /></a></p>
<p><a href="http://searchengineland.com/080514-091511.php">Search Engine Land</a> understood idea of aggregating opinions created trustworthy results, &#8220;It also presents ratings from third party sites side-by-side so that users can gain a consensus view of the hotel&#8217;s quality and service. This is<strong> very helpful because no single travel site can be entirely trusted</strong>.&#8221;</p>
<p><a href="http://www.lesexplorers.com/50226711/uptake_launches_public_beta_interview_with_elliott_ng_vp_of_marketing.php">Les Explorers</a> interviewed VP of Marketing, Elliott Ng about his vision on our site&#8217;s future, the changes in our blog and our deep involvement with the travel industry blogs known as <strong>the T-list.</strong></p>
<p><a href="http://blissfultravel.wordpress.com/2008/05/14/uptake-opens-the-doors-to-the-public/">Blissful Travel</a>  described us as a site where &#8220;you can search and find hotels anywhere in the U.S., read opinions from other travelers and also discover what to do at your chosen destination.&#8221;  A nice summary.</p>
<p><a href="http://techbays.com/2008/05/14/travel-site-uptake-takes-off/">TechBays</a> stated &#8220;UpTake is a travel site that wants to be your first destination when planning for trips.&#8221;</p>
<p><a href="http://www.sinohotelreservation.com/winser/?p=372">Winser-Traveller</a> calls us the, &#8220;One-Stop-Travel Service.&#8221;<em> </em></p>
<p><a href="http://www.ibiscluster.org/index.php/2008/05/14/a-medley-of-semantically-related-news-snippets/">Integration of Business Information Systems: Ibis Cluster</a>  discussed sentiment analysis, &#8220;One of the more recent Natural Language Processing Techniques Uptake applies is Sentiment Analysis, also referred to as <strong>Opinion Mining</strong>, which uses syntactic parsing to extract words to indicate, for example, favorable sentiment towards a hotel, such as &#8220;good time&#8221;, &#8220;fantastic view&#8221; or &#8220;relaxed atmosphere&#8221;, and distinguishes positive sentiment from negative sentiment.&#8221;</p>
<p>We appreciate the reviews, remarks and suggestions. We hope you take a look at UpTake if you want to search for the right vacation for you.</p>
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		<title>UpTake.com is now open to the public!</title>
		<link>http://feeds.feedburner.com/~r/Uptake_travel_industry/~3/290142235/uptakecom-is-now-open-to-the-public_303.html</link>
		<comments>http://www.uptake.com/blog/travel_industry/uptakecom-is-now-open-to-the-public_303.html#comments</comments>
		<pubDate>Wed, 14 May 2008 12:00:45 +0000</pubDate>
		<dc:creator>Elliott Ng</dc:creator>
		
		<category><![CDATA[Travel Industry News]]></category>

		<category><![CDATA[UpTake News]]></category>

		<category><![CDATA[Travel Search]]></category>

		<category><![CDATA[Uptake.com]]></category>

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		<description><![CDATA[UPDATE: 10:15 AM - thoughtful coverage from AltSearchEngines (interview, announcement), ReadWriteWeb, TechCrunch, The Semantic Web, Search Engine Land, AppScout, Creative Think, Mashable, Washington Post, Budget Travel, Blissful Travel, TechBays, CNReviews (Elliott&#8217;s blog), L-Experiences, Moraaz.org, E-Marketing, Winser-Traveller, Ibis Cluster, Rootly, NoBosh, Les Explorers, MarketWire, Zedomax Network, Texas Word Tangle, WebGuild, ChristineLu, Wandalust, HomeExchangeTravel, FlyAway Weblog, WebSearchGuide.ca, [...]]]></description>
			<content:encoded><![CDATA[<p>UPDATE: 10:15 AM - thoughtful coverage from AltSearchEngines (<a href="http://altsearchengines.com/2008/05/14/uptake-under-the-hood-exclusive-interview/">interview</a>, <a href="http://altsearchengines.com/2008/05/14/semantic-travel-search-engine-uptake-launches/">announcement</a>), <a href="http://www.readwriteweb.com/archives/semantic_travel_search_uptake.php">ReadWriteWeb</a>, <a href="http://www.techcrunch.com/2008/05/14/travel-search-site-uptake-formerly-kango-launches-in-public-beta/">TechCrunch</a>, <a href="http://blogs.zdnet.com/semantic-web/?p=149">The Semantic Web</a>, <a href="http://searchengineland.com/080514-091511.php">Search Engine Land</a>, <a href="http://www.appscout.com/2008/05/uptake_a_site_to_plan_your_bes.php">AppScout</a>, <a href="http://blog.creativethink.com/2008/05/uptake-announce.html">Creative Think</a>, <a href="http://mashable.com/2008/05/14/uptake/">Mashable</a>, <a href="http://www.washingtonpost.com/wp-dyn/content/article/2008/05/14/AR2008051401604.html">Washington Post</a>, <a href="http://current.newsweek.com/budgettravel/2008/05/an_innovative_travel_search_en.html">Budget Travel</a>, <a href="http://blissfultravel.wordpress.com/2008/05/14/uptake-opens-the-doors-to-the-public/">Blissful Travel</a>, <a href="http://techbays.com/2008/05/14/travel-site-uptake-takes-off/">TechBays</a>, <a href="http://cnreviews.com/entrepreneurship/an_uptakes_take_on_working_in_china_for_a_global_startup_20080515.html">CNReviews</a> (Elliott&#8217;s blog), <a href="http://www.l-exp.com/readerp/top_20_technology_world_blogs_by_wikio_214">L-Experiences</a>, <a href="http://en.moraaz.org/travel-search-site-uptake-formerly-kango-launches-in-public-beta/">Moraaz.org</a>, <a href="http://emarketing.cogia.net/travel-search-engine-kango-relaunches-as-uptake/">E-Marketing</a>, <a href="http://www.sinohotelreservation.com/winser/?p=372">Winser-Traveller</a>, <a href="http://www.ibiscluster.org/index.php/2008/05/14/a-medley-of-semantically-related-news-snippets/">Ibis Cluster</a>, <a href="http://www.rootly.com/topics/technology/web2_0/Semantic_Travel_Search_Engine_UpTake_Launches/">Rootly</a>, <a href="http://nobosh.com/s/travel-search-site-uptake-formerly-kango-launches-in-public-beta/62382/">NoBosh</a>, <a href="http://www.lesexplorers.com/50226711/uptake_launches_public_beta_interview_with_elliott_ng_vp_of_marketing.php">Les Explorers</a>, <a href="http://www.marketwire.com/mw/release.do?id=856286">MarketWire</a>, <a href="http://zedomax.net/niche/uptake-yelp-for-travel-invented-by-general-manager-of-yahoo-travel/">Zedomax Network</a>, <a href="http://texaswordtangle.blogspot.com/">Texas Word Tangle</a>, <a href="http://www.webguild.org/2008/05/travel-website-uptake-launches.php">WebGuild</a>, <a href="http://christinelu.com/index.php/Congrats-To-Uptake-On-Their-Launch.html">ChristineLu</a>, <a href="http://www.wandalust.com/50226711/uptakecom_a_comprehensive_and_intuitive_travel_search_engine.php">Wandalust</a>, <a href="http://homeexchangetravel.blogs.com/home_exchange_travel/2008/05/pspan-stylefont.html">HomeExchangeTravel</a>, <a href="http://www.flyaway-weblog.com/50226711/new_travel_site_keeps_you_updated.php">FlyAway Weblog</a>, <a href="http://www.websearchguide.ca/netblog/archives/007448.html">WebSearchGuide.ca</a>, <a href="http://webworkerdaily.com/2008/05/15/uptake-helps-you-plan-your-next-trip/">WebWorkerDaily</a>, <a href="http://www.webguild.org/2008/05/travel-website-uptake-launches.php">WebGuild</a>, <a href="http://zedomax.net/niche/uptake-yelp-for-travel-invented-by-general-manager-of-yahoo-travel/">ZedoMax</a>, <a href="http://www.journeyetc.com/travel-sites/uptake-takes-the-travel-industry-by-storm/">JourneyEtc</a>, more to come. We&#8217;ll post later this week with responses to all the feedback we are getting from the blogosphere!</p>
<p>This morning, we&#8217;ll be celebrating the opening of <a href="http://www.uptake.com" title="UpTake">UpTake</a> to the public!</p>
<p><a href="http://www.uptake.com"><img src="http://www.uptake.com/documents/screenshots/uptake_homepage.jpg" alt="UpTake home page" height="316" width="500" /></a></p>
<p>We created UpTake so you can sit in that beach chair above, having a great vacation, confident you made the very best decisions you could with your scarce time and dollars!</p>
<p><strong>What&#8217;s new with UpTake?</strong></p>
<p align="left"><a href="http://www.uptake.com/documents/screenshots/uptake_aggregated_ratings_across_the_web.jpg"><img src="http://www.uptake.com/documents/screenshots/uptake_aggregated_ratings_across_the_web.jpg" alt="Aggregated ratings from across the web" align="right" width="235" /></a></p>
<p>UpTake [<a href="http://www.uptake.com/documents/logo/uptake/small.jpg">logo</a>], formerly <a href="http://www.kango.com">Kango</a>, is a travel search application that helps travelers make better decisions by providing recommendations based on analyzing over 20 million opinions from thousands of websites. More details are on our <a href="http://www.uptake.com/documents/press/051408-beta.pdf">press release</a>. Here&#8217;s what&#8217;s new:</p>
<ul>
<li>UpTake now covers the entire United States&#8211;over 20,000 destinations across the 50 states.</li>
<li>We&#8217;ve got the largest travel database on the Web, with over 400,000 U.S. hotels and attractions.</li>
<li>We&#8217;re launching two more themes: &#8220;girls-getaways&#8221; and &#8220;pet-friendly.&#8221; [<a href="http://www.uptake.com/documents/screenshots/uptake_vacation_themes.jpg">screenshot</a>] Just like our original &#8220;romantic&#8221; and &#8220;family friendly&#8221; themes, these ratings [<a href="http://www.uptake.com/documents/screenshots/uptake_aggregated_ratings_across_the_web.jpg">screenshot</a>] are <a href="http://www.uptake.com/about">driven by our database of 20 million opinions</a></li>
<li>Launched new check rates button to check rates at multiple booking engines. [<a href="http://www.uptake.com/documents/screenshots/uptake_shop_rates_across_the_web.jpg">screenshot</a>]</li>
<li>Home page is simple and relaxing! [<a href="http://www.uptake.com/documents/screenshots/may2008/uptake_homepage.jpg" target="_blank">screenshot</a>]</li>
</ul>
<p>If you&#8217;re a blogger, journalist, or just curious, we have lots of other info <a href="http://www.uptake.com/press_and_bloggers"><strong>here</strong></a>, including our <a href="http://www.uptake.com/documents/logo/uptake/small.jpg">logo</a>, <a href="http://www.uptake.com/documents/press/051408-social_media.pdf">releases</a>, our <a href="http://feeds.feedburner.com/Uptake_travel">RSS</a> <a href="http://feeds.feedburner.com/Uptake_travel_industry">feeds</a>, quotes, company timeline, bios, photos, <a href="http://tims-boot.blogspot.com/">recommended</a> <a href="http://traveltechnology.blogspot.com/">travel</a> <a href="http://www.lesexplorers.com/">blogs</a>, and my <a href="http://twitter.com/elliottng">Twitter</a> account!</p>
<p><strong>Some example searches for you to try&#8230;</strong></p>
<p><a href="http://www.uptake.com/documents/screenshots/uptake_family_friendly_hotels_monterey.jpg"><img src="http://www.uptake.com/documents/screenshots/uptake_family_friendly_hotels_monterey.jpg" alt="Monterey Family Hotels" align="right" width="250" /></a>Feel free to just go to the home page and start searching! Or if you want to jump right to a couple examples, look at:<a href="http://www.uptake.com/hotels/san_francisco_ca_hotel_863589679.html"> San Francisco Hotels</a>, <a href="http://www.uptake.com/hotels/san_francisco_ca_family_hotel_89457237.html">San Francisco Family Hotels</a>, <a href="http://www.uptake.com/things_to_do/san_francisco_ca_family_vacations_796654826.html" title="San Francisco Family Things to Do">San Francisco Family Things to Do.</a><br />
<a href="http://www.uptake.com/things_to_do/san_francisco_ca_romantic_vacations_889210407.html"></a></p>
<p><strong>&#8230;or you can just watch this <a href="http://www.youtube.com/watch?v=DxNqDCVvnJk">video</a> </strong>(thanks <a href="http://demogirl.com/about/">DemoGirl</a>).<br />
<strong>We still want your <a href="mailto:feedback@uptake.com">feedback!</a></strong></p>
<p>Our U.S. hotels search is in &#8220;beta&#8221; and our U.S. activities is still in &#8220;almost beta&#8221; as we add more data sources and activity types. So keep the suggestions coming so we can build a truly great travel search site.</p>
<p>On behalf of co-founders <a href="http://www.uptake.com/team">Yen Lee and Gene McKenna</a>, I want to thank all of you for your support and help!</p>
<p><a href="http://www.uptake.com/blog/wp-content/uploads/2008/05/uptakefounders11.jpg" title="Yen Lee and Gene McKenna"><img src="http://www.uptake.com/blog/wp-content/uploads/2008/05/uptakefounders11.jpg" alt="Yen Lee and Gene McKenna" /></a></p>
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