US MAX West

Vote for GFI in the MSPWorld Cup Awards 2011

noreply@blogger.com (Joe Kern) — Mon, 29 Aug 2011 21:59:00 +0000

Hey everyone please click here and vote for GFI Software! It only takes 20 seconds!

New Resources Page

noreply@blogger.com (Joe Kern) — Wed, 17 Aug 2011 23:32:00 +0000

Hey Check out the new Resources Page! See above Site Menu or click below.

http://usmaxwest.blogspot.com/p/resources.html

Another great Article on MSPbusinessmanagement.com

noreply@blogger.com (Joe Kern) — Thu, 23 Jun 2011 14:22:00 +0000

Using VIP or Membership Status to make your Service Sticky | Managed Services Provider Resource - mspbusinessmanagement.com

Great Article!

5 awesome IT / Managed Services books | Brad Kendall

noreply@blogger.com (Joe Kern) — Tue, 21 Jun 2011 18:56:00 +0000

Saw this posted on Msp BizMan face book, Great Reads from Brad Kendall.

http://www.bradkendall.ca/5-awesome-it-managed-services-books/

VIPRE (who?) tops anti-virus repair test while Microsoft disappoints

noreply@blogger.com (Joe Kern) — Tue, 31 May 2011 21:38:00 +0000

VIPRE (who?) tops anti-virus repair test while Microsoft disappoints

Sample custom scripts | LinkedIn- Thanks to Impala Networks Inc.

noreply@blogger.com (Joe Kern) — Thu, 26 May 2011 15:46:00 +0000

FYI: before clicking you will want to join the GFI MAX Linked in Group!

Here>>Sample custom scripts | LinkedIn

HTG Summit 2011- Solve IT - GFI IPAD Winner!

noreply@blogger.com (Joe Kern) — Fri, 06 May 2011 20:47:00 +0000

Thanks to Dave at Solve IT www.solveit.us for coming by our booth and being a GFI Partner!

GFI MAX Managed Antivirus (MAV) Sneak Peek

noreply@blogger.com (Joe Kern) — Mon, 25 Apr 2011 15:51:00 +0000

Three Trends OC Small Business Should Leverage Now | Orange Country IT Support

noreply@blogger.com (Joe Kern) — Fri, 15 Apr 2011 15:42:00 +0000

Great article from my friends over at GreenLight

Three Trends OC Small Business Should Leverage Now | Orange Country IT Support

MSP BusinessManagment - It's All About Attitude

noreply@blogger.com (Joe Kern) — Mon, 04 Apr 2011 14:50:00 +0000

I just had an article published on the MSP Business Management blog, please check it out:

http://www.mspbusinessmanagement.com/blog/its-all-about-attitude

A learning Experience to Remember

noreply@blogger.com (Joe Kern) — Tue, 08 Feb 2011 23:08:00 +0000

I think in our lives we will make many mistakes in our business careers. Some are small and we learn quickly, others sting a bit more, and require analysis. In the end it makes us stronger and smarter.

Here is a great PowerPoint that is both relevant, and helpful. I will be working item 5!

You Suck At PowerPoint!

View more presentations from @JESSEDEE.

Tom Peters - Great at kicking me in the butt!

noreply@blogger.com (Joe Kern) — Tue, 25 Jan 2011 15:37:00 +0000

So, not too long ago, I was going through my daily check through all the blogs, social networking sites, and sources of information that I have become a part of my routine. I saw a tweet from the GM of the GFI MAX product line, and it was a quote from a guy by the name of Tom Peters. (Tom's Bio) Since then I have added him to my list and can't help but be inspired by his thoughts.

Today, while cleaning up my email I decided to find a video that I can listen to while clearing my inbox to start the day. I found the video below and it hit home. Its not to terribly educational, its only 3 mins or so, but it really kicked my butt. Please enjoy.

Tom Peters on Yes! You Are in Sales! from Tom Peters on Vimeo.

GFI Max: 3,000 Managed Services Channel Partners and Growing | MSPmentor Managed Services News & Blog

noreply@blogger.com (Joe Kern) — Thu, 20 Jan 2011 15:37:00 +0000

A great article about the GFI MAX commitment!

GFI Max: 3,000 Managed Services Channel Partners and Growing | MSPmentor Managed Services News & Blog

How To sell more (Proactive monitoring/ Managed Services)

noreply@blogger.com (Joe Kern) — Fri, 31 Dec 2010 20:53:00 +0000

I talk to IT support companies all day long. I've held over 10,000 phone calls this year alone, with businesses at all levels. From the young professionals with an idea and a dream, to major, well established players in the market. More than pricing, more than technical features, and more than how to bundle services; the most difficult and most common question seems to be, "How can I sell more services".

The answer is simple: Provide Value first, keep it simple, and did I mention Provide Value first!

Provide Value first:
Provide Value to your customers, and do it without expectation. This is not in the form of lowering prices, or free services. Value is something that your customers will benefit from. Value is more important than price. Your customers see you and your company in terms of Value not dollars.

Watch this 2 minute video from Jeffery Gitomer on Value, it changed the way I do business.
http://www.youtube.com/watch?v=vl6695w8Q08

Keep it simple:
Keeping things simple is not as....simple... as it seems. I have spent hours writing one paragraph, just to be sure that what I was saying was direct, accurate, and kept things simple to the reader. Most people will not remember more than 3 main concepts given any situation. Overloading your website, marketing material, and your sales pitch is a fast way to lose your customers attention. News Flash! Your customers do not care about the cool features the latest widget can do. They only care about how it will help them grow their business. Simply give them what they want!

Provide Value first:
Did I mention providing value first? Well if you missed it, here it is again. Seth Godin has defined value as: Value = Benefit / Price. Seth goes into explaining how lowering your prices is not actually providing value, and can actually decrease the value you provide! Here is a link to the article... it is shorter than this article, so don't worry about walking into a long read! http://bit.ly/8HS58

What is next? Give me a call or contact me, if you want to talk about how to use GFI MAX to Provide Value First!

Coming soon!

noreply@blogger.com (Joe Kern) — Tue, 28 Dec 2010 23:27:00 +0000

I created this blog so that I could better communicate all the great things that are happening with GFI MAX, and to help share the ideas and stories I have picked up from my customers!