Do you subscribe to any Online Newsletters? As Virtual Assistants and online business owners, we often talk about Email Marketing from our perspective, but often it’s helpful to turn the tables and look at it from a subscriber’s perspective.

In an earlier blog post, “Mastering the Art of Email List Building,” we discussed the new Email Marketing 2.0 system and how it’s about adding value and building relationships, loyalty and trust with a niche group of subscribers rather than direct selling and building a huge generalized list of subscribers.

Infusionsoft CEO and Co-founder, Clate Mask, gives a terrific definition of this innovative marketing system:

This way of approaching Email Marketing has implications for the communications we send out to our email list and certain expectations that can turn people away or attract them to our business. So, given that definition, what would make you unsubscribe from an Online Newsletter?

The blog posts “5 Reasons Why No One Is Reading Your Email Newsletter” and “Email Newsletter Do’s and Don’t” have some great advice.

We did some thinking too, and here are the five common mistakes that might make us unsubscribe from an Online Newsletter:

1.    Boring, irrelevant content – There’s nothing worse than wasting time reading a newsletter that has no value or practical application to your business. Life is too busy for that, so be sure to provide your subscribers with valuable high-quality content that means something to them.

2.    Too many graphics – If there are too many large graphics, the images may be blocked by an email server or may be too difficult to load for people with slower Internet connections. Next stop – the Unsubscribe link!

3.   Inconsistent communication – Be sure to set a consistent schedule for your newsletter. If you call it a “monthly newsletter” but miss a few months here or there, people will begin to wonder if you’re serious or may even just forget about you.

4.    Too many ads or promotions – Even if you have a great product that you’re eager to sell, don’t be too heavy-handed with your promotions. Also, be sure to promote products that are appropriate for your target audience and that will be useful to them and their business.

5.    No options to provide feedback – As a way of building trust, it’s important to always encourage feedback and interaction somewhere in your newsletter. It’s frustrating to receive an old-style Email 1.0 newsletter that sounds like it was sent by a used car salesman who has no interest in anyone’s opinions or concerns.

So the next time you’re writing an Online Newsletter, step out of the Virtual Assistant shoes for a moment and take a look at your Email Marketing from the subscribers’ perspective. If you wouldn’t subscribe to your newsletter, chances are they wouldn’t either.

Now tell us your opinion! What mistakes do you notice in some Online Newsletters, and how do you think they affect a business’s relationship with its subscribers?

Does article writing still have a place in this new interactive Web 2.0 world? It’s a question many Virtual Professionals and online business owners may be asking themselves as Social Media Marketing and Video Marketing gain prominence.

Well, we would argue that article writing does have a place and that it is still a prolific marketing channel in this Social Media Arena. Here are some of the key reasons why:

• Increases brand visibility and interest.

• Establishes authority and thought leadership.

• Ignites SEO potency (Tons of backlinks).

• Creates opportunity for your content to go viral.

• Generates targeted website traffic and sales.

As an illustration, check out this case study described in “Article Marketing – An Hour A Week To Web 2.0 Success!”

Here the author reports how spending 45 minutes writing three articles (targeted to his sites and online products) yielded the following results one week after being uploaded to a professional online article submission service:

• 55 pages indexed and live in Google showing his resell rights article

• 43 pages indexed and live in Google showing his Article Marketing article

• 51 pages indexed and live in Google showing his Affiliate Marketing article
He summarizes the results this way:

“That's 149 more places for people to run into my name and solid info from me online, 149 more links back to my sites, each capable of attracting tightly-targeted traffic to my salespages and affiliate marketing pre-sell pages. For one hour's work, total. That's the immediate benefit to article marketing - almost instant spidering by the search engines, and a number of new profit conduits set up aimed at your payment button or affiliate links.”

In addition to uploading your articles to online submission sites like EzineArticles.com, you can use Social Media channels to further maximize the exposure of your content. Here are some common ways of doing that:

• Use the EzineArticles.com Bookmarking feature.

• Schedule article tweets in HootSuite. (Send it out 2-3 times.)

• Share your article in targeted social network groups and forums. (Facebook, LinkedIn, Ning)

• Include the article link in a relevant blog post.

• Submit your article to other general and niche social bookmarking sites. (Digg, Delicious)
We cover this in more detail in our Internet Marketing Specialist 2010 course since it is such a crucial step in harnessing the power of Social Media to mass-distribute your articles.

And when you’re writing, always remember the Golden Rule of Article Marketing: CONTENT IS KING! The credibility and influence of your Virtual Business will grow if you consistently provide valuable content that is directed towards your target audience.

Now we’d like to hear your thoughts! Have you used articles to promote your Virtual Business? Do you feel Article Marketing is still an effective marketing channel in the Web 2.0 world?

We love Facebook, don’t we? Yes, we do… most of the time.

As Virtual Assistants and online business owners in general, many of us have come to love Facebook Pages as an effective Social Marketing channel to build brand awareness and community. With such features as Static FBML, we have devoted a lot of time to customizing our Pages and adding unique features that make them stand out from the rest.

For example, on our VAClassroom Facebook Page, we have added featured members photos, banners and navigation bars to the left-hand side. Now some sweeping changes due to take effect the week of August 23 will have a profound impact on our Page and many others.

Here’s a summary of the changes according to the Facebook Profile and Page Roadmap Update:

•    The "Boxes" tab, boxes on profiles and Pages, and application info sections will be removed.

•    Beginning the week of August 23, all profile and Page tabs will be resized automatically to a new width of 520 pixels.

According to a blog post by AllFacebook.com, “the removal of the boxes tab is a sweeping change that will see the disappearance of all profile boxes on the left-hand side of Facebook Pages.” A Facebook spokeswoman advised AllFacebook.com that the removal of those boxes will require page owners to move that information to the info page or a custom tab. Page owners also need to be aware of the fact that the new narrower tab width may affect the appearance of their Pages.

So how can page owners best prepare for these changes leading up to August 23?

A HubSpot blog post entitled “3 Ways Facebook’s Pending Page Changes Affect Marketers” has some good advice:

•    If you've created any custom tabs for your Facebook page, click on these tabs to make sure the look and feel of each page hasn't been distorted. Because pages will now be narrower, it’s possible that images or banners you've added or formats you've used previously will now need to be resized or reformatted.

•    Be sure to take a look at the boxes on your page’s sidebar and in your Boxes Tab ahead of time so you can decide what you will need to create custom tabs for once the boxes disappear.

So, it seems that Facebook consistently makes changes that can present headaches. And yet, the upside is that is an amazing channel to connect with the right audience and has so many cool apps and tools that enhance the business pages.

For now, this newest change will create a lot of work for Virtual Assistants who serve as their clients’ Social Media Specialists. In the long run, will it have a positive impact on Facebook for business?

We’d love to hear your thoughts. How are Facebook’s changes affecting you and your business page? Please share your comments below.?

As a Virtual Assistant or Online Business Owner in general, do you find it difficult to manage your Social Networking activities? If so, you’re not alone. With the emergence and growing prominence of Social Media Marketing, it can be overwhelming to keep everything organized and ensure that your activities are well timed and effective.

For this reason, some cool tools have been created to help Marketers get the most out of their Social Networking and save a lot of time and frustration. The most popular ones are HootSuite.com, TweetDeck.com and Seesmic.com, and we’d like to show you a little comparison of them so that you can decide which one would work best for you.

First of all, check out this video showing how their dashboards can be used to manage Twitter activities:

Thankfully, though they began as Twitter clients, these tools have in some cases also begun to integrate multiple social networks, a great improvement as Social Marketing activities are certainly not limited to Twitter.

Below is a comparison of some of the more distinguishing features of HootSuite, TweetDeck and Seesmic:

HootSuite:

•    Entirely web-based
•    Manages multiple social networks
•    Tracks link statistics
•    Tabbed layout for different accounts
•    Schedules tweets and status updates
•    Built-in URL shortener

TweetDeck:

•    Has Desktop, iPhone and iPad browsers
•    Manages multiple social networks
•    Ability to customize tweets with groups, columns, saved searches and automatic updates
•    Schedules tweets

Seesmic:

•    Has web-based, Desktop and Mobile applications for iPhone, iPod Touch, Android and Blackberry
•    Manages multiple social networks
•    Ability to customize columns and save searches
•    Ability to personalize the application

Paul Sutton’s blog post “TweetDeck v Seesmic v HootSuite: Which is the Most Awesome Twitter Client?” has a great analysis of the big three and concludes that “HootSuite is best for those who need to manage several distinct accounts, and anyone who wants integrated statistical link reporting. It’s also very useful as a tweet scheduler in its own right due to the integrated URL shortening. Seesmic, on the other hand, is best for everyday management of Twitter accounts and engaging in conversations, making it easy to keep on top of timelines with its clear views and unobtrusive but effective notifications.”

In terms of TweetDeck, however, Sutton feels it has some good features, but “the white on black interface is hard on the eyes and is stylized to the expense of usability, and the column functionality is limited, especially when compared to that of Seesmic.”

Tastes may vary, though, so check them out and see which one works best for you in your Social Networking and Virtual Assistance services. If you already have a favorite, please comment below and let us know which tool you like and how it has helped you and your clients!

Recently we held our fourth Summer Skill Camp session for Virtual Assistants on “Leveraging the Power of Free Information Products to Attract and Win New Clients.” In today’s Web 2.0 world, a revolutionary new business model has developed that uses Free Information Products to build community, brand exposure, and lucrative results in an authentic way. This is in contrast to the old model, where free products had strings attached and were all about generating a sale.

Nowadays, Free Information Products serve to build connections, add value, grow brand influence and thought leadership in a way that can ultimately lead to new clients, all the while increasing the credibility of a business.

A July 2009 Reader’s Digest article, “Chris Anderson on the Meaning of Free,” talks about Anderson’s book Free: The Future of a Radical Price. In his book, Anderson describes how the comedy group Monty Python were frustrated by seeing low-quality pirated versions of their sketches posted on YouTube, so they created their own YouTube channel and posted their own free higher-quality versions, letting fans know that complete DVD versions of the sketches were available for purchase. Amazingly, sales of Monty Python DVDs rose by 23,000 percent.

Anderson explains:

"Free worked, and worked brilliantly … People are making lots of money charging nothing. Not nothing for everything, but nothing for enough that we have essentially created a country-sized economy around the price of $0.00."

But what form do Free Information Products take, and as a Virtual Assistant, how do you know which ones would be suitable to offer on your site?

Here are some examples of products you can offer:

•    White Papers, Special PDF Reports, eBooks

•    MP3 Audio Interview Series

•    Screencast Presentations

•    Pre-recorded Tele-Events (with Transcript)

•    Email tips series

•    Visual Slide Show Presentations

•    Online Newsletters

•    eCourses

And how do you know which ones to choose?

Think carefully about your online business and decide which of these products would provide the most value to your target audience, which ones could serve as a solution to any problems they might be having.

Once you have created your Free Information Product, be sure to position it for mass distribution through multiple social networks so that it gains as much exposure as possible and reaches your target audience through a wide variety of channels.

You’ll see that providing this valuable information for free will help establish you as a thought leader, a mentor, and ultimately build the credibility of your business, potentially leading to the addition of new ideal clients. Remember: the most valuable gift you have to offer your clients is yourself.

What do you think? Has providing Free Information products led to increased sales in your virtual business? As a Virtual Assistant or business owner, how do you maintain a balance between providing free and paid products and services?

Please share your comments below.

Before we begin, we just want to apologize to our readers “down under” for yet another reference to summer when you are experiencing the cold of winter right now. In many parts of Canada, summer is so short, we just love to talk about it while we can!

One of the things we’re talking about right now is how to stay productive in our online businesses during the summer months. When the weather turns warm and the kids are out of school, it’s tempting to want to sit back, relax and put work on hold for awhile. That’s definitely a healthy thing to do in order to be refreshed and rejuvenated; however, as Virtual Assistants, often we are unable to take a lot of time off from our work and need a way to stay motivated and productive even when the sun is shining and the neighbors are outside barbecuing.

Here are a few simple tips to help you have a productive summer:

1. Try to establish office hours for yourself that will still allow you to participate in fun activities with your friends and family. (Often the anticipation of an event will make you use your time effectively.)

2. Don’t burn the candle at both ends. (While making time for friends and family, do remember to leave yourself enough time to finish your work and get a good night’s sleep – one of the biggest thieves of productivity is lack of sleep.)

3. Get some fresh air. (Take advantage of warm summer weather and go for a walk or take your kids to the playground – refreshing for both the mind and body.)

4. Give your office a makeover. (Clear any clutter that could be distracting you and create a pleasant space to work in – maybe even treat yourself to a vase of fresh flowers.)

5. When you’re feeling distracted or unmotivated, use that time to try out some new reading materials pertaining to your industry (i.e. blogs, eBooks, ezines, or a new book from Amazon.com).

6. Connect with colleagues and fellow Virtual Assistants. (Keep each other inspired by talking via Skype, telephone, Social Networking or even Meetup groups.)

7. Enrol in a training program like the VAClassroom Summer Skill Camp and set a goal to learn some great business-building skills by the end of the summer!

We’re keeping ourselves productive here at VAClassroom by continuing to develop top-notch training opportunities for you during the summer months, and we’re excited that our very first Summer Skill Camp for Virtual Assistants and Online Professionals will be starting in just one week!

How do you keep yourself productive during the summer? We’d love to hear any tips or advice you have!

I want to share a few exciting details on our upcoming VAClassroom Summer Skill Camp this year! At VAClassroom, it has always been our commitment to create training programs within a Web 2.0 framework and I believe we have certainly done that with our new skill camp.

As some of you may know, we sent out a survey to our community regarding our upcoming Summer Skill Camp that included 32 skill-based topics that we had compiled through member feedback, VAClassroom faculty, and close business colleagues who do a LOT of outsourcing. We felt this was a very comprehensive list to build our survey from!

Well, our community has spoken and the results are in!

We received a ton of survey results and are now excited to unveil a "star-studded" selection of skill-based webinars for this year's event ranging from Facebook Pages and WordPress Design to Newsletter Creation and Social Network Management. We are very pleased that such a well-rounded and diverse base of topics have been selected for this year's camp. Based on this content,  I am quite confident this event will play a key role in boosting client and income opportunities heading into the last part of 2010!

Check out the survey results and we would love to get your feedback and comments on the ten skill-based topics that have been selected for this year's event!

Here are the ten topics:

1.   Quick Guide to Creating an "In-Demand" Facebook Page Service for Your Clients.

2.   Building a Successful Online Newsletter/Ezine.

3.   WordPress Design - Strategies for Designing a Winning WordPress Blog.

4.   WordPress Plug-In Central -  Making Sense of WP Plug-in to Ignite Traffic and Results.

5.   Answering the Big ROI Question - Success Strategies for Measuring Your Client's Results.

6.  Leveraging the Power of Free Information Products to Win New Clients.

7.  Crafting a Winning Social Media Presentation for your Clients and Community.

8.  Social Network Management Bliss - Discover Simple and Proven Strategies for Organizing your Social Networking Activities.

9.  Discover an Easy Formula for Writing Articles and Press Releases that Produces Results.

10. Develop a Winning Squeeze Page or Landing Page that Converts.

We would love to get your feedback on this line-up of topics! We have included a blog post link below - please share your comments and thoughts!

In keeping with this week’s theme of “Continual Learning,” we wanted to touch on Email List Building, an important Internet Marketing skill that requires Virtual Assistants and Online Professionals to keep up to date and informed of the latest trends and skills.

Despite the fact that other marketing channels like Social Marketing and Video Marketing have gained prominence, Email Marketing is here to stay for the foreseeable future and will continue to thrive because it is still the top converting marketing activity and is very easy to deliver and test.

However, it’s important to take note of how this type of marketing has changed and evolved in 2010 so that you can form an appropriate strategy. It’s now a very different animal from the traditional brand of Email Marketing that was used in the past. Most importantly, the new Email Marketing 2.0 is about adding value and building relationships, loyalty and trust with a niche group of subscribers rather than direct selling and building a huge generalized list of subscribers.

In the blog post “Email Marketing 2.0 Explained,” Tyler Garns from Infusionsoft compares traditional Email Marketing 1.0 with the new Email Marketing 2.0 and says that Email Marketing 1.0 is like a bad sales rep:

“A bad sales rep will typically memorize the spiel and “data dump” on the prospect regardless of what the prospect says, regardless of the person’s body language and regardless of any buying signals. They are robotic and sell much less because of their rigidness and inability to adapt the message for different people.”

On the other hand, he says the new Email Marketing 2.0 is like a good sales rep:

“A good sales rep, on the other hand, will listen (a lot) and adapt the message to the prospect’s needs. Good sales reps sell significantly more because they are always able to share something relevant to the prospect. They listen, adapt, and share the right message for every individual prospect every time.”

So, given those differences, how do you master the art of Email List Building so that you can create a targeted list and start to build relationships and trust? Here are some simple tips to get you started:

•    Brainstorm the type of audience you want on your list.

•    Develop a free offer that would entice that audience to subscribe and make sure your landing page is optimized with the right keywords that are relevant to the offer.

•    Develop valuable follow-up content that would benefit the audience and help build relationships with them (i.e. emails with lists, tips or strategies they can use in their business).

•    Figure out where to promote or display your free offer and opt-in box (i.e. post in Twitter, Facebook, LinkedIn, Blog posts, Squidoo Lenses, Hubpages, targeted forums and industry websites).

•    Promote a free web event using event tools in LinkedIn, Facebook or other Social Networks.

•   Publish relevant articles with a call to action and a link to your free offer in the author resource box.

•    Identify the right email program for your campaign, one that will allow you to adapt autoresponders to suit your subscribers’ needs and responses.

We cover this topic in more detail in our Internet Marketing Specialist 2010 training program because it is such an important skill for Virtual Assistants to know. Remember that the important thing is to speak to the needs of your target audience and share high-quality content so that they benefit from your email communications and become part of a valued community of subscribers.

Developing that trust and relationship will help you build a niche audience that will stay tuned in to your communications and remain loyal customers as time goes by – a mutually beneficial relationship for you both!! In the new Email Marketing 2.0 world, you can even say that Email List Building becomes social too!!

I (Jena) finally got an iPod this year. What an improvement! Up until then I had been using a Discman, and it was the funny looks people were giving me on the bus that led me to believe I wasn’t carrying the hippest piece of technology.

Then there was my computer operating system. In 2007 I proudly updated it from Windows 98 to Windows XP… then discovered that XP had been released in about 2001 and was soon going to be replaced by Windows Vista.

With my love for science fiction, you’d think I’d be motivated to stay apprised of all the newest developments in technology. I mean how can you watch “Star Trek: The Next Generation” and not be interested in the future?

But without proper education and continual learning, it’s easy to get left behind, and this put me at a disadvantage in my personal life and especially in my business. I had neglected to stay on top of current trends in technology and was missing out on advances in functionality and even computer security. Perhaps it would have been wiser to spend a little more time reading Mashable.com and less time watching Capt. Jean-Luc Picard and his crew.

All professionals, from dentists to accountants, need to keep their skills current, but if you are a Virtual Assistant or Online Professional, you need to be an “incurable learner” in order to be successful in this fast-moving Internet Landscape. It is way too easy to get left behind in an online industry that moves at lightning speed.

Here are some of the things savvy Virtual Assistants must pay attention to so that they can develop a thriving business in 2010:

•    Technology trends – e.g. Innovations in SmartPhone technology are creating an irresistible platform for mobile marketing.
•    Internet Marketing trends – e.g. Video marketing is gaining prominence over traditional marketing methods.
•    Social Media trends – e.g. Twitter use for marketing purposes is increasing.
•    Productivity tools – e.g. Tools like Freshbooks and SmartSheet provide cutting-edge functionality that greatly enhances productivity.

Mashable.com is one excellent resource for keeping tabs on what’s happening in the world of Social Media and beyond. For example, a recent article called “We Might All be Watching Videos by 2015 [STATS],” discusses findings from the Pew Internet Project. Interestingly, this research reveals that 52% of the American population is watching videos online, the equivalent of 69% of all Internet-connected American adults. No wonder marketers are starting to leverage the power of video more and more!

Reading reports like this is a good way to stay informed of the latest trends, but it’s also important to receive training in the latest tools and strategies so that you can apply them in your business. We are always thrilled to hear how our VAClassroom students’ businesses start to take off when they acquire in-demand skills and have clients pounding on their doors.

Below are some places where you can search for topics related to your online industry so you can hone your skills:

•    Do a search through Google Blog Search.
•    Browse through eBooks.com.
•    Search through Ezine directories like EzineArticles.com.

•    Keep an open account at Amazon.com.

•    And, of course, new training courses and clinics through VAClassroom!

The Internet you see today can change in a heartbeat, so Virtual Assistants and other online service providers must cultivate an insatiable appetite for knowledge and a commitment to continual learning. This will pave the way for new levels of success in your career so that you can wow your clients with your skills and ability to nimbly ride the next wave in online business. Then they’ll know you’re not “stuck in the ‘80s.”

Well, that’s it for today – time to play Pong on my Atari Flashback game console!

What? An Xbox 360? When did they come out with that? :-D

Do you ever watch those home renovation shows on TV, the ones where someone is having trouble selling their home and needs some help? Often there’s nothing wrong with the house itself, just an important design element missing. A team of experts is called in and, voila, the house gets noticed and sells! The home owners are amazed and anxious to learn the skills those experts used to make such a difference.

In your work, do you wish you could optimize your website or blog so that it attracts more attention? Are your clients anxious to optimize theirs too? The initial SEO work begins in the HTML, and consequently clients are now, more than ever, requiring their Virtual Assistants to have some level of HTML knowledge and skills. For some, that’s exciting… for others, worrisome. ;-)

SEOmoz has put together an excellent blog post that summarizes best practices for “Perfecting Keyword Targeting & On-Page Optimization.” They provide a diagram of the “perfectly” optimized page and list all the elements that contribute to its ranking. Many of these elements are quite technical and require a good knowledge of HTML.

Below is a list of the important elements to optimize in on your webpage:

•    Keyword Targeted URL
•    Page Title
•    Meta Description
•    H1 Headline
•   Image File Name
•    Webpage Body Content
•    Internal links

Now, if you’re starting to break into a cold sweat at the thought of tackling such technical aspects, you’re not alone. HTML is a very important task and one that requires specialized training in order to do it well. For that reason, we recently offered a special 3-hour HTML Training for Internet Marketing Success Clinic. The Clinic was taught by our very own VAClassroom Faculty Member, Christina Greenway, who helped demystify HTML and unpacked the important skills you need for your business and your clients.

So there’s no need to call in a team of experts to optimize your website or blog! With some HTML training, you can make Google stand up and take notice, and that’s as good as a “Sold “ sign on the front lawn!