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	<title>Vector's Blog</title>
	
	<link>http://www.vector-networks.com/blog</link>
	<description>Reality checks in IT Asset, Service and Security Management</description>
	<lastBuildDate>Mon, 09 Nov 2009 10:53:46 +0000</lastBuildDate>
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		<title>Integrating Issue Tracking with your VoIP Phone System</title>
		<link>http://feedproxy.google.com/~r/VectorNetworks/~3/2J6IRAMweuQ/</link>
		<comments>http://www.vector-networks.com/blog/integrating-issue-tracking-with-your-voip-phone-system/#comments</comments>
		<pubDate>Fri, 06 Nov 2009 22:02:19 +0000</pubDate>
		<dc:creator>CB</dc:creator>
				<category><![CDATA[Business Process Management]]></category>
		<category><![CDATA[Issue Tracking]]></category>
		<category><![CDATA[Business Process Automation]]></category>
		<category><![CDATA[Cisco]]></category>
		<category><![CDATA[Great Plains]]></category>
		<category><![CDATA[SIP]]></category>
		<category><![CDATA[VoIP]]></category>

		<guid isPermaLink="false">http://www.vector-networks.com/blog/?p=142</guid>
		<description><![CDATA[Excuse me publicising a product capability, but I&#8217;ve realized we do not do this topic justice on the Web site yet.  Many organizations now use VoIP to relay phone calls to their help desk analysts. Great value can be gained by providing the analyst with instant access to key data about the person or organization [...]]]></description>
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		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.vector-networks.com/blog/integrating-issue-tracking-with-your-voip-phone-system/</feedburner:origLink></item>
		<item>
		<title>Keeping a cool head in the clouds</title>
		<link>http://feedproxy.google.com/~r/VectorNetworks/~3/7LYuLfn29Jg/</link>
		<comments>http://www.vector-networks.com/blog/keeping-a-cool-head-in-the-clouds/#comments</comments>
		<pubDate>Thu, 22 Oct 2009 21:44:21 +0000</pubDate>
		<dc:creator>CB</dc:creator>
				<category><![CDATA[Cloud stuff]]></category>
		<category><![CDATA[SaaS]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[Virtualization]]></category>

		<guid isPermaLink="false">http://www.vector-networks.com/blog/?p=139</guid>
		<description><![CDATA[Following commentary on cloud computing and related topics such as data security in the cloud is a fairly thankless activity, given the amount of unsubstantiated views and commentary from non-practioners. But I recently turned up one sober, cool-headed analysis of the relevance of cloud computing in different scenarios; the article highlighted areas in which cloud would [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Licensing: a nightmare for customers only?</title>
		<link>http://feedproxy.google.com/~r/VectorNetworks/~3/Rm1swY51oIE/</link>
		<comments>http://www.vector-networks.com/blog/licensing-a-nightmare-for-customers-only/#comments</comments>
		<pubDate>Thu, 08 Oct 2009 20:33:42 +0000</pubDate>
		<dc:creator>CB</dc:creator>
				<category><![CDATA[GRC]]></category>
		<category><![CDATA[Governance and Compliance]]></category>
		<category><![CDATA[IT Asset Management]]></category>
		<category><![CDATA[Software Asset Optimization]]></category>
		<category><![CDATA[Software License Compliance]]></category>
		<category><![CDATA[software asset management]]></category>
		<category><![CDATA[asset management]]></category>
		<category><![CDATA[Compliance]]></category>
		<category><![CDATA[Governance]]></category>
		<category><![CDATA[license audit]]></category>
		<category><![CDATA[license compliance]]></category>
		<category><![CDATA[license management]]></category>
		<category><![CDATA[license optimization]]></category>
		<category><![CDATA[software compliance]]></category>
		<category><![CDATA[software inventory]]></category>
		<category><![CDATA[software licensing]]></category>

		<guid isPermaLink="false">http://www.vector-networks.com/blog/?p=128</guid>
		<description><![CDATA[It&#8217;s been my pleasure today to be talking with Jeff Gordon who runs a Web site dedicated to helping organizations understand the licenses to the software that they use, and encouraging them to take a more pro-active stance in negotiating with their software suppliers.  I must be nuts to be publicising this, because the thought of [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Business Process Automation success with Great Plains</title>
		<link>http://feedproxy.google.com/~r/VectorNetworks/~3/KJMmE9Sto0A/</link>
		<comments>http://www.vector-networks.com/blog/business-process-automation-success-with-great-plains/#comments</comments>
		<pubDate>Wed, 02 Sep 2009 21:15:14 +0000</pubDate>
		<dc:creator>CB</dc:creator>
				<category><![CDATA[Business Process Management]]></category>
		<category><![CDATA[Business Process Automation]]></category>
		<category><![CDATA[Great Plains]]></category>
		<category><![CDATA[Microsoft Dynamics]]></category>

		<guid isPermaLink="false">http://www.vector-networks.com/blog/?p=114</guid>
		<description><![CDATA[Just a brief note to report the feedback from the Vector Issue Tracker implementation team that we have successfully concluded another application of Issue Tracker&#8217;s power and flexibility in facilitating new business processes. The key factor in many projects recently has been real-time access to data held in the customer&#8217;s Great Plains database. It appears that [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>IT Asset Management now mainstream says Gartner</title>
		<link>http://feedproxy.google.com/~r/VectorNetworks/~3/gBRJN3E6ktk/</link>
		<comments>http://www.vector-networks.com/blog/it-asset-management-now-mainstream-says-gartner/#comments</comments>
		<pubDate>Thu, 06 Aug 2009 14:37:45 +0000</pubDate>
		<dc:creator>CB</dc:creator>
				<category><![CDATA[Asset Discovery]]></category>
		<category><![CDATA[Governance and Compliance]]></category>
		<category><![CDATA[IT Asset Management]]></category>
		<category><![CDATA[Software Asset Optimization]]></category>
		<category><![CDATA[Software License Compliance]]></category>
		<category><![CDATA[Software Usage Monitoring]]></category>
		<category><![CDATA[asset inventory]]></category>
		<category><![CDATA[asset management]]></category>
		<category><![CDATA[Compliance]]></category>
		<category><![CDATA[license compliance]]></category>
		<category><![CDATA[license management]]></category>
		<category><![CDATA[software audit]]></category>
		<category><![CDATA[software compliance]]></category>
		<category><![CDATA[software inventory]]></category>
		<category><![CDATA[software licensing]]></category>
		<category><![CDATA[software metering]]></category>

		<guid isPermaLink="false">http://www.vector-networks.com/blog/?p=110</guid>
		<description><![CDATA[One of the analysts who I have an alert set for has today issued a research note looking at the increasing acceptance of IT Asset Management in the corporate market.  This is great news for ITAM vendors like us, but it does leave me very puzzled as to why it has taken so long.  At [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Great Plains Integration</title>
		<link>http://feedproxy.google.com/~r/VectorNetworks/~3/CxQ5Jgjj_H4/</link>
		<comments>http://www.vector-networks.com/blog/great-plains-integration/#comments</comments>
		<pubDate>Thu, 16 Jul 2009 11:55:24 +0000</pubDate>
		<dc:creator>CB</dc:creator>
				<category><![CDATA[Business Process Management]]></category>
		<category><![CDATA[Issue Tracking]]></category>
		<category><![CDATA[Great Plains]]></category>
		<category><![CDATA[Microsft Dynamics]]></category>

		<guid isPermaLink="false">http://www.vector-networks.com/blog/?p=106</guid>
		<description><![CDATA[We have some interesting projects running at the moment where customers are using the Vector Issue Tracker engine to implement some challenging aspects of business process and workflow, and which involve integration with Great Plains / Microsoft Dynamics. The licensing model for Issue Tracker is well aligned to the value proposition for the customer, creating a solution which [...]]]></description>
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		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.vector-networks.com/blog/great-plains-integration/</feedburner:origLink></item>
		<item>
		<title>Vector at ITFMA Conference: RFID in Asset Management</title>
		<link>http://feedproxy.google.com/~r/VectorNetworks/~3/C29r8hmt2LI/</link>
		<comments>http://www.vector-networks.com/blog/vector-at-itfma-conference-rfid-in-asset-management/#comments</comments>
		<pubDate>Thu, 09 Jul 2009 12:29:33 +0000</pubDate>
		<dc:creator>CB</dc:creator>
				<category><![CDATA[GRC]]></category>
		<category><![CDATA[IT Asset Management]]></category>
		<category><![CDATA[IT Asset Security]]></category>
		<category><![CDATA[asset location]]></category>
		<category><![CDATA[asset management]]></category>
		<category><![CDATA[asset security]]></category>
		<category><![CDATA[asset tracking]]></category>
		<category><![CDATA[RFID]]></category>

		<guid isPermaLink="false">http://www.vector-networks.com/blog/?p=99</guid>
		<description><![CDATA[Vector is delighted to have been invited to give a seminar presentation at this month&#8217;s conference of the IT Financial Manager&#8217;s Association, being held in Charleston, SC, July 13th &#8211; 17th. Kevin Kiley, our VP Sales and Business Development, will be talking about leveraging RFID&#8217;s real-time location tracking capability as part of a comprehensive IT [...]]]></description>
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		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.vector-networks.com/blog/vector-at-itfma-conference-rfid-in-asset-management/</feedburner:origLink></item>
		<item>
		<title>Very useful thread on realities and challenges of SAM</title>
		<link>http://feedproxy.google.com/~r/VectorNetworks/~3/gBxViHm3aK8/</link>
		<comments>http://www.vector-networks.com/blog/very-useful-thread-on-realities-and-challenges-of-sam/#comments</comments>
		<pubDate>Tue, 07 Jul 2009 11:37:20 +0000</pubDate>
		<dc:creator>CB</dc:creator>
				<category><![CDATA[Asset Discovery]]></category>
		<category><![CDATA[Governance and Compliance]]></category>
		<category><![CDATA[IT Asset Management]]></category>
		<category><![CDATA[Software Asset Optimization]]></category>
		<category><![CDATA[Software License Compliance]]></category>
		<category><![CDATA[asset inventory]]></category>
		<category><![CDATA[asset management]]></category>
		<category><![CDATA[asset tracking]]></category>
		<category><![CDATA[audit request]]></category>
		<category><![CDATA[bsa]]></category>
		<category><![CDATA[Compliance]]></category>
		<category><![CDATA[Governance]]></category>
		<category><![CDATA[license audit]]></category>
		<category><![CDATA[license compliance]]></category>
		<category><![CDATA[license management]]></category>
		<category><![CDATA[license optimization]]></category>
		<category><![CDATA[software asset management]]></category>
		<category><![CDATA[software audit]]></category>
		<category><![CDATA[software compliance]]></category>
		<category><![CDATA[software inventory]]></category>
		<category><![CDATA[software licensing]]></category>

		<guid isPermaLink="false">http://www.vector-networks.com/blog/?p=96</guid>
		<description><![CDATA[I found this thread this morning, started by Uttam Kumar at KPMG in India. The thread takes the lid off the situations Uttam regularly uncovers, with very variable attention given the demands of full software asset management. One contributor to the thread talks about the realities of achieving comprehensive software identification, and the importance of [...]]]></description>
		<wfw:commentRss>http://www.vector-networks.com/blog/very-useful-thread-on-realities-and-challenges-of-sam/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.vector-networks.com/blog/very-useful-thread-on-realities-and-challenges-of-sam/</feedburner:origLink></item>
		<item>
		<title>What do you do when you have just lost 75,000 customer details?</title>
		<link>http://feedproxy.google.com/~r/VectorNetworks/~3/Tw_ETW65NTg/</link>
		<comments>http://www.vector-networks.com/blog/what-do-you-do-when-youve-just-lost-75000-customer-details/#comments</comments>
		<pubDate>Fri, 19 Jun 2009 15:51:13 +0000</pubDate>
		<dc:creator>CB</dc:creator>
				<category><![CDATA[Business Process Management]]></category>
		<category><![CDATA[GRC]]></category>
		<category><![CDATA[Governance and Compliance]]></category>
		<category><![CDATA[IT Asset Management]]></category>
		<category><![CDATA[IT Asset Security]]></category>
		<category><![CDATA[Issue Tracking]]></category>
		<category><![CDATA[asset loss]]></category>
		<category><![CDATA[asset management]]></category>
		<category><![CDATA[asset security]]></category>
		<category><![CDATA[asset tracking]]></category>
		<category><![CDATA[Compliance]]></category>
		<category><![CDATA[Governance]]></category>
		<category><![CDATA[RFID]]></category>

		<guid isPermaLink="false">http://www.vector-networks.com/blog/?p=88</guid>
		<description><![CDATA[So, here we are again, this time with 75,000 customers&#8217; details out there somewhere. Could it have been prevented? If RFID tags had been attached, would the laptops have conveniently been taken past a sensor station &#8211; or did they leave through a point of forced entry anyway?  
What is particularly interesting here is the decision process that [...]]]></description>
		<wfw:commentRss>http://www.vector-networks.com/blog/what-do-you-do-when-youve-just-lost-75000-customer-details/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.vector-networks.com/blog/what-do-you-do-when-youve-just-lost-75000-customer-details/</feedburner:origLink></item>
		<item>
		<title>Software Asset Optimization – right for today</title>
		<link>http://feedproxy.google.com/~r/VectorNetworks/~3/_bQ6nPBsQ8o/</link>
		<comments>http://www.vector-networks.com/blog/software-asset-optimization-right-for-today/#comments</comments>
		<pubDate>Mon, 08 Jun 2009 16:19:51 +0000</pubDate>
		<dc:creator>CB</dc:creator>
				<category><![CDATA[Governance and Compliance]]></category>
		<category><![CDATA[IT Asset Management]]></category>
		<category><![CDATA[Software Asset Optimization]]></category>
		<category><![CDATA[Software License Compliance]]></category>
		<category><![CDATA[Software Usage Monitoring]]></category>
		<category><![CDATA[license audit]]></category>
		<category><![CDATA[license compliance]]></category>
		<category><![CDATA[license management]]></category>
		<category><![CDATA[license optimization]]></category>
		<category><![CDATA[software audit]]></category>
		<category><![CDATA[software compliance]]></category>
		<category><![CDATA[software inventory]]></category>
		<category><![CDATA[software licensing]]></category>
		<category><![CDATA[software metering]]></category>

		<guid isPermaLink="false">http://www.vector-networks.com/blog/?p=84</guid>
		<description><![CDATA[For a long time, Vector has promoted the idea of Software Asset Optimization as a best practice  approach to managing software assets. Our view is that management of software assets is never properly &#8216;joined-up&#8217; until equal weight is given to the four elements of  

Quantifying what your organization really needs. So often, this is largely overlooked because [...]]]></description>
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		<slash:comments>0</slash:comments>
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