Vesta - Jobs

Sr. Account Manager - Portland, OR

DESCRIPTION The Account Manager will have overall account responsibility for a group of Vesta's tier 1 telecommunications and stored value partners. Analyzing technical requirements, conducting financial analysis, leading an internal team to meet customer needs, and negotiating favorable business terms are some of the key deliverables for this position. Ability to successfully communicate to and creatively persuade key executives (external and internal) will be required in this position. DUTIES Account Management: Responsible for the current contract and overall approach and management of the client relationship for assigned accounts, maintaining balance between client and Vesta business goals and objectives. *External - Manage Vesta to Client communications; day to day and strategic business reviews *Internal - Provide constant client focus and function as the client advocate within Vesta. Act as point of escalation and conflict resolution for clients, serving as primary point of contact for client service issues *Process - Constantly improve upon the frequency and quality of reports and communications before they are sent to clients Program Execution: Work with Account Director to manage post-sales client programs to insure 100% client satisfaction; project completion on-time, within budget, and to full specifications of client goals as committed. *Manage multiple highly complex marketing and product development programs/projects with accountability for execution, financial viability and ensuring that all aspects of the product roll-out process are complete (marketing and sales points, budgets & financials, technical specifications, etc.) *Meet customer requirements for the production and delivery of solutions *Proactively manage workflow processes *Oversee adherence to contracts and client satisfaction fulfillment *Ensure progress is tracked, monitored and reported in accordance with the project plan *Provide operational direction and issue resolution for client business QUALIFICATIONS *BA/BS degree required, MBA preferred *Fluency in written and spoken business Spanish is a plus *5 + years of successful account management/sales/product management experience *High tech experience preferred, telecom experience a plus *Demonstrated leadership and teamwork skills *Demonstrated analytical ability and quantitative skills *Excellent communication skills (both written and verbal). *Excellent interpersonal, collaborative, leadership, and consensus-building skills. *Ability to be responsive and persuasive to all levels of the organization. *Superior verbal, written, interpersonal and presentation skills in both internal and external interactions. *Ability to apply analytic and critical thinking skills. *Ability and willingness to work long, flexible hours as needed to deliver success for our customers. *Comfort in a fast-paced, informal, high-energy environment. *Travel requirements 10% - 20%

Executive Assistant - Portland, OR

DESCRIPTION This role provides C-Level executive assistance. They manage the executive's offices in their absence. A key part of this role is project management, leadership of support staff, and managing the company travel function and policies. This role is involved in confidential work requiring strong project management, communication, and interpersonal skills. This individual is a key communication liaison between departments both at the corporate office and international. This is a temporary 40 hours/week for 16 weeks position, with the potential to turn into a full time, permanent position. DUTIES Oversee Vesta's travel program. Negotiate contracts, pricing, make arrangements, handle emergencies, and set up travel profiles to ensure low cost quality travel for employees, applicants, and others. Ensure travel falls within policy and assist in keeping the policy current. Manage Vesta's teleconferencing/video conferencing. Assist executives with customers, visitors, meetings, and department events. Provide project leadership support for executives. Oversee the company's contract database. Support legal counsel in editing contracts. Will assist EA in corporate events and meetings. Will provide back-up support to accounting and finance departments. Will provide backup to the corporate receptionist and CEO's Executive Assistant II. QUALIFICATIONS BA/BS or equivalent work experience. Five plus years of working at the executive levels with C-Level employees. Successful candidate will possess experience working with senior-level executives. Must possess excellent communication skills (both verbal and written), be able to multi-task complex projects, and be able to interact effectively with outside customers, and employees in remote office locations. This individual must be creative and team oriented. Prior travel management, contracts, and legal experience preferred. Professionalism -- This individual must represent the company at all times. He/she must be pleasant, articulate and produce product that is of the highest standards. Confidentiality, good judgment and discretion in handling all matters must be observed on a continual basis. Outstanding computer skills - proficient in Microsoft Office applications, especially Outlook, Word, Excel, PowerPoint & various databases. Organization - answering phones, managing individual calendars, and scheduling appointments. Strong business writing skills - the ability to compose letters and memos with minimal supervision- from ideas and outlines into completed professional documents. Flexible work schedule with the ability to work with multiple time zones, and with off-site employees in different countries and cultures.

Java Software Engineer-Alpharetta - Alpharetta, GA

DESCRIPTION Vesta offers a dynamic environment for employing your java skills to create a service oriented architecture for real-time transaction processing within Vesta's stored value replenishment business. We have many upcoming projects that span the spectrum of development. We are seeking an energetic, personable, and motivated Java Software Engineer to join our talented Development team. At Vesta, everyone from your fellow engineers to the CEO will know you for the work you do. You can affect change on a daily basis in our highly collaborative, fast-paced environment. You will be able to see the results of your good work daily in our high volume, transactional production environment. We are seeking innovative Java software engineers who will enjoy working in our unique Engineering culture: Work hard and play hard. Collaborate and innovate. Build and maintain. Join a privately-owned, high growth company with 24/7 global operations specializing in delivering innovative payment solutions to a number of verticals including financial services and e-commerce. DUTIES This position has responsibility for applying technology to drive Vesta's real-time transaction operating environment.Analyze requirements to determine feasibility of design and estimate effort for various real-time transaction processing components Provide tech specs and documentation Develop and perform unit and basic integration tests Work with QA engineers for end to end functional testing QUALIFICATIONS EDUCATION and/or EXPERIENCE:Strong development skills with Java technologies including DHTML, AJAX, DOM's, JavaScript, JSP, Struts, MVC models. Background in large enterprise web projects (typically in industries such as Finance, Insurance, Banking, E-commerce/E-business, Computers or any major dot coms) Various web browsers and web hosting solutions including IIS and Apache Browser authentication using AD, LDAP, etc. Browser encryption using SSL and Client Server certificates Wire level protocols including HTTP (Get, Post, Headers, Keep-Alives, Content types), XML, and SOAP Encoding, digesting and encryptions (MD5, SHA1, SHA256, Salt Digesting, Public Key encryption) Multi-site web application integration: IFRAMES and security issues Tomcat (Trust-store and Key-store setup and configurations, server.xml, context and web.xml and JDBC connections pooling) Java (Ant, Jar's and WAR file packaging, threading and synchronization, exceptions handling, and error handing strategies) Databases (Transact SQL 2005, and 2008, Windows authentication mode, management studio or enterprise manager, and modeling) IVR Technologies (a plus): Avaya Voice Portal, Avaya Dialog Designer, VoiceGenie ADDITIONAL EXPERIENCE IN THE FOLLOWING IS DESIREABLE BUT NOT REQUIRED:Bank card processing and banking experience Software Development Life Cycle (SDLC) experience, iterative development models using RUP Experience in Web User Interface Design and object/component design

Java Software Engineer-Dundalk - Dundalk, Co Louth , Ireland

DESCRIPTION Vesta offers a dynamic environment for employing your java skills to create a service oriented architecture for real-time transaction processing within Vesta's stored value replenishment business. We have many upcoming projects that span the spectrum of development. We are seeking an energetic, personable, and motivated Java Software Engineer to join our talented Development team. DUTIES This position has responsibility for applying technology to drive Vesta's real-time transaction operating environment.Analyze requirements to determine feasibility of design and estimate effort for various real-time transaction processing components Provide tech specs and documentation Develop and perform unit and basic integration tests Work with QA engineers for end to end functional testing QUALIFICATIONS EDUCATION and/or EXPERIENCE:Strong development skills with Java technologies including DHTML, AJAX, DOM's, JavaScript, JSP, Struts, MVC models. Background in large enterprise web projects (typically in industries such as Finance, Insurance, Banking, E-commerce/E-business, Computers or any major dot coms) Various web browsers and web hosting solutions including IIS and Apache Browser authentication using AD, LDAP, etc. Browser encryption using SSL and Client Server certificates Wire level protocols including HTTP (Get, Post, Headers, Keep-Alives, Content types), XML, and SOAP Encoding, digesting and encryptions (MD5, SHA1, SHA256, Salt Digesting, Public Key encryption) Multi-site web application integration: IFRAMES and security issues Tomcat (Trust-store and Key-store setup and configurations, server.xml, context and web.xml and JDBC connections pooling) Java (Ant, Jar's and WAR file packaging, threading and synchronization, exceptions handling, and error handing strategies) Databases (Transact SQL 2005, and 2008, Windows authentication mode, management studio or enterprise manager, and modeling) IVR Technologies (a plus): Avaya Voice Portal, Avaya Dialog Designer, VoiceGenie ADDITIONAL EXPERIENCE IN THE FOLLOWING IS DESIREABLE BUT NOT REQUIRED:Bank card processing and banking experience Software Development Life Cycle (SDLC) experience, iterative development models using RUP Experience in Web User Interface Design and object/component design

Voice and Data Network Manager - Portland, OR

DESCRIPTION As a Voice and Data Network Manager in the IT organization, the candidate will lead the team responsible for the design, implementation and continuous service improvement of the corporate and production data and voice network. Qualified candidate will have a firm grasp of Avaya and VoIP technologies and proven ability manage an Enterprise IP Telephony solution; a solid background in Cisco solutions; related experience in Infrastructure/Networked environments with hardware (routers, switches, firewall, load balancers, etc); network security practices (PCI); designing, planning and implementing wide area networks using industry standard technologies. The candidate must possess excellent project manager skills with the ability to see projects through all stages, including: defining technical requirements; drafting and presenting technical proposals, both internally and to Vesta partners; deploying and maintaining best practices solutions. This position will require some 24x7 on-call support rotation and off-hours maintenance work. DUTIES Managerial duties for existing network and voice teams Oversee the adherence to maintenance and performance standards of data and voice network hardware and systems. Demonstrate good judgment in solving problems as well as identifying problems in advance and proposing solutions. Prepare and maintain up-to-date documentation for internal and external customers, detailing configuration of deployed solutions. Experience in office and data center build-out which include structure cabling, circuit provisioning, planning, and coordination QUALIFICATIONS Bachelor's degree in related field. Ideal candidate will have at least five years of experience in managing routing, switching and VoIP environment. Preferred experience with Avaya products and solutions Comprehensive understanding of LAN/WLAN/WAN/MAN technologies. Preferred hands-on experience with Cisco products and solutions Working knowledge of the following: access control list (ACLs), TCP/IP. VLAN, VRF, Port Security, Traffic Shaping, Priority Queuing, Class of Service (CoS) and IP routing, Two Factor authentication, VoIP, H.323, and SIP. Strong analytical and organizational skills, including attention to detail. Ability to multi-task, prioritizing multiple objectives and initiatives. Professional, business-focused attitude. Ability to work individually as well as in a team environment Strong customer service-oriented and ability to interact with clients, staff, and management teams. Willingness to travel up to 20%, to other offices, including international.

Product Manager: Business Operations Applications - Portland, OR

DESCRIPTION The individual is responsible for managing the definition, and ensuring the effective and efficient implementation of key software applications targeted at internal operations. The individual will also be responsible for the incorporation of operational requirements in all aspects of the company's service offerings. DUTIES Managing roadmaps and documenting requirements for core internal business applications. Working closely with the subject matter expert for each product/application, the Product Manager will solicit input from other related departments and document system requirements. The Product Manager will work closely with the business analyst group to develop detailed requirements documents and represent the operations team with the engineering, quality assurance and project management organizations to ensure the effective implementation of the key operational systems. This position will report to the Executive Vice President, Operations and in this capacity will collaborate on the overall systems roadmap and project prioritization. The principal software systems covered by this position will include, among others payment processing, risk management, CRM and reporting applications. This position is a senior individual contributor role which will work closely with senior management and executive management. QUALIFICATIONS Bachelor's Degree, preferably in a quantitative or technical discipline At least 7 years of professional experience, including at least 5 years of experience in a software or technology environment Prior project management experience. Good writing skills Strong problem solving skills Strong interpersonal skills including the ability to work with senior management and influence peers Experience in product management or technical documentation is a plus

Sr. Account Manager- Spanish - Portland, OR

DESCRIPTION The Account Manager will have overall account responsibility for a group of Vesta's tier 1 telecommunications and stored value partners. Analyzing technical requirements, conducting financial analysis, leading an internal team to meet customer needs, and negotiating favorable business terms are some of the key deliverables for this position. Ability to successfully communicate to and creatively persuade key executives (external and internal) will be required in this position. This role requires fluency in written and spoken Spanish. DUTIES Account Management: Responsible for the current contract and overall approach and management of the client relationship for assigned accounts, maintaining balance between client and Vesta business goals and objectives. *External - Manage Vesta to Client communications; day to day and strategic business reviews *Internal - Provide constant client focus and function as the client advocate within Vesta. Act as point of escalation and conflict resolution for clients, serving as primary point of contact for client service issues *Process - Constantly improve upon the frequency and quality of reports and communications before they are sent to clients Program Execution: Work with Account Director to manage post-sales client programs to insure 100% client satisfaction; project completion on-time, within budget, and to full specifications of client goals as committed. *Manage multiple highly complex marketing and product development programs/projects with accountability for execution, financial viability and ensuring that all aspects of the product roll-out process are complete (marketing and sales points, budgets & financials, technical specifications, etc.) *Meet customer requirements for the production and delivery of solutions *Proactively manage workflow processes *Oversee adherence to contracts and client satisfaction fulfillment *Ensure progress is tracked, monitored and reported in accordance with the project plan *Provide operational direction and issue resolution for client business QUALIFICATIONS *BA/BS degree required, MBA preferred *Fluency in written and spoken business Spanish *5 + years of successful account management/sales/product management experience *High tech experience preferred, telecom experience a plus *Demonstrated leadership and teamwork skills *Demonstrated analytical ability and quantitative skills *Excellent communication skills (both written and verbal). *Excellent interpersonal, collaborative, leadership, and consensus-building skills. *Ability to be responsive and persuasive to all levels of the organization. *Superior verbal, written, interpersonal and presentation skills in both internal and external interactions. *Ability to apply analytic and critical thinking skills. *Ability and willingness to work long, flexible hours as needed to deliver success for our customers. *Comfort in a fast-paced, informal, high-energy environment. *Travel requirements 10% - 20%

Lead Application Engineer - Portland, OR

DESCRIPTION The Lead Application/Systems Engineer is responsible for ensuring the smooth operation of all Production systems in multiple datacenters as well as the systems that support the back office corporate data center. Duties include custom software application installs; monitoring of systems and applications; patches and upgrades; problem investigation and resolution. In addition, the Lead Application Engineer is responsible for the daily administration of change orders into the environment, distribution of work amongst the team of Application Engineers, getting in front of incidents and managing them through completion, as well as participating in advance planning meetings and suggesting architectural upgrades to the environments. DUTIES Provide escalated support by investigating and resolving complicated business application issues Support Production application systems in a 24x7 environment and their related systems Develop expert understanding of technical and business process flow for applications and provide recommendations for improvement Provide appropriate communication, facilitate bringing other parties together, and complete post resolution reporting for high severity incidents Participate in Development efforts, provide input for future requirements, and inform Engineering or others of any known issues Execute deployment procedures into Production environments with appropriate validation Setup, configure, maintain and monitor assigned business application(s) and related systems Receive and manage afterhours alerts Participate in an after-hours support rotation schedule Work after-hours projects and maintenances as scheduled Problem resolution including root cause analysis QUALIFICATIONS Degree in Information Technology or related engineering field preferred Experience supporting Microsoft Windows Servers Experience managing Apache Tomcat, Java, ASP.NET, COM+, SOAP, XML, IIS. Experience with Windows 2003/2008 servers in a large datacenter environment, infrastructure management, change management, advanced Microsoft Active Directory knowledge with regard domains, group policy, and security Proficient understanding and supporting interfaces and integration Proficient understanding of Active Directory/Directory Services

VP, IT - Portland, OR

DESCRIPTION Vesta Corporation is looking for a leader of Information Technology to help drive the company's growth and profitability. This is an exciting opportunity for a strong, technically competent, data-driven, results-oriented leader with excellent management skills who wants to partner with a CTO and executive team intent on driving long-term value. Reporting to the Chief Technical Officer, this VP will lead the Company's day-to-day Network Services and IT operations. This key executive will be responsible for providing administration, planning, production and technical support for the company's global network, integration to network supplier and customers, authentication, transaction and billing systems, and the internal IT operational and financial systems and operations. It will be the primary contact point between Vesta, our Partners and IT, with responsibility for leading the IT team, including providing explicit direction and support relating specifically to IT support, production systems, servers/storage, data centers, and network. This person will interact with key business stakeholders to ensure the services provided by IT are aligned with their needs and to drive good communication around projects and the handling of technical issues. The company has a strong operational infrastructure including 5 geographically diverse data centers, as well as sophisticated IVR and call center capabilities. The company also has a state-of-the-art payment processing and risk management platform, which provides clients with 24/7 reliability. The company's infrastructure is supported by a dedicated team of in-house IT professionals. Another key responsibility will be to interact and coordinate with colleagues in product, development, finance and various internal organizations to ensure proper planning, implementation and operation of the IT service delivery elements and to help drive the execution of the various company strategies. This VP will play a key leadership role in the technology organization around strategic planning, change management, process and controls, IT financials and building and developing a team of professionals. DUTIES Directs and oversees the Company's production network operations to ensure high performance and high availability Directs and oversees all IT Operations functions to include Change Management, Network Implementation and Operations, Database and System Administration, and IT Tools Development and Operations Designs and documents IT procedures for implementing new services and changes, monitoring services, processes and delivery vehicles, and managing ongoing service levels Oversees the global network operations function, working with various network and service providers, to ensure services are implemented promptly and are maintained at world class levels Gathers and reports on network operational statistics and works with various sales, technical support, product support, supplier teams to ensure high levels of customer satisfaction are maintained Supervises the PCI IT management and compliance and regulatory function Plans and manages internal IT operations budgets to ensure planned services are delivered to meet the Company's strategic and tactical IT goals Works with CTO in developing appropriate technical and operational action plans, partnering/consulting with other business leaders, as appropriate Recruit, lead and develop, each as necessary, the IT operation team; ensure active professional development and mentoring of group members Recommends organizational structure and staffing requirements; recruits and develops staff to support current and strategic corporate requirements Supports the company's global Sales and Business Development teams by assisting in the contracting process and reviewing complex technical proposals on a timely basis Manage a geographically distributed IT team, including locations across the United States and Europe Work closely with colleagues in Engineering, Security and QA Implement the global IT strategy, and contribute to the formation of that strategy. Carry out long-term planning that support the overall strategy & goals of IT Directly manage significant projects and ensure that detailed project plans are maintained for all major IT projects Develop annual IT Global budget and ensure that annual spending is consistent with this plan Oversee the installation & maintenance of hardware and software Ensure that software support & license contracts are maintained and up-to-date. QUALIFICATIONS Experience in a business where information technology and data processing are integral to the services being provided to clients (not simply internal support functions). In-depth knowledge of telecom infrastructure, current and emerging telecom technologies and service-level agreements with wired and wireless carriers. Experience and comfort working in a company with an entrepreneurial environment where hands-on leadership is the norm and decisions are made quickly in response to client needs or IT issues. Experience implementing performance monitoring tools and metrics, utilizing data to track and continuously improve IT function performance. Bachelor's degree in Information Systems or related major is required An MBA or master's degree is desirable Minimum of 15 years of progressive IT management roles in high-growth, multi-national companies that have reached at least $100m in annual revenues Minimum of 10 years in a leadership position in an IT organization, with demonstrated ability to deal with executive management Very strong technical knowledge of PCI IT controls is required Hands-on experience in managing high volume IT and network services, on a global 7x24 non-stop scale Operations experience with private, cloud, and shared services extremely desirable Track record of driving organizational change and improving a function Demonstrated ability to interact with and influence management and contributors at all levels of the organization A proven leader in training and developing high-performing teams; a proactive leader and effective coach committed to the development and engagement of their team Strong interpersonal skills: the ability to build relationships, a good listener with outstanding interpersonal influencing qualities and a natural, effective consultative style An individual who is respected for their opinions and counsel and that can forge and maintain close relationships across all constituencies Ability to respond to, prioritize effectively and meet deadlines while maintaining the highest of standards of completeness and accuracy Effective and decisive under pressure Independent/flexible problem-solver with ability to positively cope with change Ability to travel as required by the position The specific personal characteristics of the successful candidate for this position include the following:High level of personal integrity and high level of transparency in business dealings. Action oriented, with a high energy level and a can-do attitude. Proactive nature - comfortable with driving change within his/her organization. Able to work both independently on behalf of their function and collaboratively with other functional leaders. Data-driven and analytical approach to identifying and addressing problems and opportunities. Flexibility, adaptability, nimbleness and responsiveness, particularly as it relates to reacting to fast-changing client needs, IT challenges and changes in the marketplace. An entrepreneurial style is very important - a fast learner, with good self-awareness, who can get things done through both formal and informal authority. An ability to deal with operational / client issues quickly and proactively, with calm confidence.

Sales Engineer - Portland, OR

DESCRIPTION Vesta is seeking a Sales Engineer to join our Account Management team. The SE works with customers, account managers, engineering, and other support teams to design and implement virtual payment solutions for our mobile operator and MVNO clients. The SE is a key technical interface to our clients from pre-sales engagement through post-deployment support. The SE is responsible for defining technical and business requirements that capture the client's needs and aligning them with Vesta core services. The SE works with architects and engineering to refine the scope of services as needed, and then with operations and IT to deliver these solutions successfully to production. The SE remains dedicated to the account providing post-launch technical support. The SE assists in developing and delivering internal and external technical requirement documentation, proposals, business cases, pricing, SOW's, and presentations. The SE must have proficient technical knowledge in multiple defined practice areas including Web development, Mobile Web, IVR, Call Center Applications, Smartphone Applications (Android, iOS), telecommunications and networking technologies, the software development life cycle, and project management. DUTIES *Act as a technical interface to Vesta clients. *Act as liaison between the Development/Operations team and Account Management *Work with client technical representatives to understand business requirements and consult with internal departments to create technical specifications and Statements of Work *Represent Development/Operations during client meetings with Sales and Account Management, providing technical and engineering information by answering questions and participating in technical discussions *Assist Development/Operations with resolution of technical issues, ensuring that the customer and Account Management team are kept informed *Support the Sales/Account Management team in creating business cases, proposals and pricing analysis *Develop and Maintain a strong understanding of Vesta products and services QUALIFICATIONS *3-5 years of Sales Engineer, Technical Project Manager, Technical Marketing Manager, or Product Manager experience *Ability to align appropriate technical solutions to effectively address customer business needs *Capable of presenting technical information and gathering technical requirements during client sales meetings *Proactive, self-starter with the ability to multi-task. *Excellent verbal and written communication skills. *Bachelor's degree in software engineering, management information systems, computer science, or equivalent *Willingness to travel as required *Spanish fluency

Account Director-Germany and Eastern Europe - Cologne, Outside US & Canada

DESCRIPTION The Account Director's principal objective is to secure new customer relationships for Vesta with Tier 1 mobile operators in Germany. The Account Director will also pursue opportunities in select target markets in Eastern Europe. This will include customizing the account value proposition/economic contribution model for each target account and delivering sales presentations to the appropriate contacts. The Account Director will relentlessly drive opportunities to closure. The ideal candidate will have a significant set of existing, relevant relationships in the mobile operator community and be able to further cultivate executive relationships to close new service contracts. The Account Executive will also be responsible for managing the overall Vesta business with customers post-sale in order to enhance and grow the relationships as well as to ensure customer satisfaction. The successful candidate will demonstrate excellent interpersonal skills, project coordination experience, negotiation and pursuance skills, and the ability to work well with all levels of internal and external management, technical staff, and outside partners. DUTIES *Knows or identifies appropriate contacts at target accounts, and engages contacts accordingly. *Develops pre-sales strategies; maintains a comprehensive and up to date knowledge of existing services at target accounts and illustrates Vesta's value proposition and economic contribution effectively. *Manages major account activities to achieve target revenue growth and P&L commitments. *Leads Vesta's efforts to build and expand upon executive relationships within key accounts. *Leads and owns the contracting process for new and renewal business with the account, including the negotiation of the terms of agreements through to execution. *Maintains an active and balanced sales funnel of new business opportunities within the assigned region and within a defined area of new accounts. *Communicates customer needs and/or requirements to the proper internal Vesta departments as necessary, and assists in achieving established objectives. *Works in conjunction with Vesta Account Management, Sales Engineering, Program Management and Marketing to design and execute demand-generation programs within the account. *Ability to work collaboratively and maintain effective working relationships with co-workers. *Excellent communication, interpersonal and customer service skills. *Working knowledge of Microsoft Office. QUALIFICATIONS *Bachelor's degree. *Graduate or MBA strongly preferred. *Native German language skills; fluent written and spoken English; additional Eastern European language skills a plus. *Substantial experience in the mobile telecommunications industry including a strong network of personal and professional relationships *Total work experience of at least 10 years, with a minimum of five to eight years of successful solution selling experience with software as a service product. *Solid background in management and/or technology consulting preferred. *Experience selling solutions in a B2B environment to customers who in turn sell to end users. *Results driven with consistent track record of targeting and closing large telecommunications accounts, managing a set of accounts, meeting and exceeding sales quotas, as well as target for P&L, revenue growth and new sales. *Thorough understanding of business strategy and priorities of accounts. *Must be a critical thinker with excellent problem solving, strategic and analytical skills. *Comfortable speaking with executives as well as product management staff. *Understands the value of building and maintaining long term relationships, continuous prospecting, multi-level selling, and applying client centered selling techniques. *Ability to work with minimal supervision in a collaborative, fast-paced, entrepreneurial environment. *Driven, success oriented, self starter and team player who can juggle multiple and/or changing priorities seamlessly. *Must have demonstrated history of impeccable integrity, ethics and fair play. *Ability to travel up to 50% of the time. *Excellent verbal and written communication, interpersonal and customer service skills. *Strong organizational skills *Must be able to work independently and display initiative, self motivation and dedication necessary for timely and successful work completion

Senior Avaya Voice Engineer - Alpharetta, GA

DESCRIPTION Responsible for design, configuration and ongoing management of Vesta's telecommunication infrastructure spanning multiple locations in the US and Europe. Support the day-to-day operations of the Call Center, IVRs and Corporate Office phones. Administration and troubleshooting of Avaya equipment, vendor activities and circuit provisioning. Works with other IT team members to develop design strategies and implementation plans for new initiatives and/or to resolve problems. DUTIES Under minimal direction responsibilities include:Designs, Implements and supports the telephony infrastructure including: Avaya CM, SIP, Session Border controllers, VoIP, Modular Messaging, CMS, Dialer solutions, Call Accounting, and various Call Center applications. Implement, maintain and troubleshoot Avaya S87XX/83XX/85XX class media servers and gateways running Avaya Communications Manager R5.2; Modular Messaging R5.0; and CMS in a dispersed voice network that includes 3 call centers, 5 data centers and corporate offices. Call Center skills: VDN, Vector & Variables a must. Other job functions will be to assist in the planning, design, implementation and management of projects that may include new locations or deploying new technologies across the network. Implements and maintains advanced telecommunication applications such as CMS, PBX software, call accounting and unified voice messaging. Execute project work related to the Voice/Telephony support area during service interruptions with minimal supervision. This includes managing vendors and communicating status to the area supervisor(s). Performs routine system administration and maintenance on local or remote locations with no impact to the business. Keeps documentation up to date for all telecommunications systems such as toll free numbers, call center routing, trunking and voice announcement scripts. Proactively analyses, troubleshoots and resolves telecommunications systems and circuit issues in a timely manner. Resolves open help desk tickets and verifies all issues were properly resolved and documented. Works with other IT team members to develop design strategies and implementation plans for new initiatives and/or to resolve problems. Interacts with end-users and all levels of management in developing solutions to problems or creating efficiencies pertaining to Telecom processes that impact business. The duties and responsibilities listed are intended to provide general guidelines and parameters for the job and are not intended to be a comprehensive, detailed description of the job. QUALIFICATIONS REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE:Excellent verbal and written communication, interpersonal and customer service skills. Strong organizational skills Self-starter, able to work independently and as part of a team in a fast paced environment. Expert knowledge of Avaya Communication 5.2.X in a distributed environment Expert knowledge of Avaya Session Manager 6 Expert knowledge of VoIP (H.323 and SIP) and TDM (ISDN and RBS) Expert knowledge of CTI applications in a Call Center environment Advanced knowledge of Avaya Gateways Advanced knowledge of Avaya CMS Working knowledge of Peripheral Gateways Working knowledge of VXML-based IVR Systems DESIRED SKILLS AND QUALIFICATIONS:Perl and Shell Scripting Working knowledge of Linux Administration Advanced knowledge of Session Border Controllers Data driven web development experience Open source voice platforms such as FreeSWITCH or Asterisk

Senior Network Engineer - Alpharetta, GA

DESCRIPTION .style1 { font-family: "Franklin Gothic Book"; } .style3 { font-size: x-small; } This position will be responsible for designing, monitoring, and maintaining the global network for Vesta Corporation. This person will design, troubleshoot, and monitor all aspects of the company Local Area Network (LAN), and Wide Area Network (WAN). Work in a team to build an environment conducive to growth and maintainability. Assist with security projects that directly involve configuration changes to network infrastructure equipment (firewall, routers, etc.). Uses advanced troubleshooting skills to solve technical issues that interrupt daily operations on network environments. Handle day to day activities to support changes in the network. DUTIES .style1 { font-family: "Franklin Gothic Book"; font-size: x-small; } .style2 { list-style-type: square; } Designs, develops, and implements integrated network architectures to support ongoing operations. Setup, configure, optimize, and maintain standards for wiring, system security, and routing / switching protocols to include BGP, EIGRP, NAT, QoS, VLANs, Spanning Tree, IPSEC VPNs, SIP, and HSRP. Plan, setup, configure, monitor, and troubleshoot all facets of Local and Wide Area network equipment to include modems, switches, routers, firewalls, etc. Ensure that systems are properly secured. Perform capacity planning. Complete installations in a timely and professional manner, including proper mounting of hardware and securing of cabling. Manage the data cable infrastructure, including design, planning, implementation, and documentation. Adhere to change management policies and procedures. Communicate activity and changes within the Network group as well as the IT Teams that will be affected. Work with Vendors to obtain network services (WAN), and to resolve complex issues when outages occur. Create and maintain documentation to support the global network QUALIFICATIONS .style1 { font-family: "Franklin Gothic Book"; font-size: x-small; } .style2 { list-style-type: square; } Cisco certification preferable. 3-10 years of experience from a large business network. Working knowledge of Cisco network hardware extensively, current standards for low voltage cabling, TCP /IP networking, understands the fundamentals of power systems, thought understanding of telephone systems, and strong vendor management skills. Working knowledge of F5 Load Balancers and Global Traffic Manager. Good knowledge of network monitoring tools and performance monitoring. 3-5 years experience designing, implementing and maintaining WANs, including detailed knowledge of protocols including Frame Relay and MPLS, and experience with domestic and foreign point-to-point connectivity standards, such as T1 and E1 (DS1) circuitry, etc. Ability to work professionally and structured and to document your work is mandatory. Well developed trouble shooting skills. Speak and write English fluently. Spanish speaking a plus Ability to work individually as well as in a large team environment Good communication skills and ability to cover both end-user communication and technical high level communication with colleagues. Some after hours and weekend work will be required including participation in the department on-call rotation cycle; Some limited travel to other offices will be required, including international travel; Physical capability to occasionally lift up to 50 pounds. Work effectively under job pressure due to deadlines.

Java Software Engineer - Portland, OR

DESCRIPTION Vesta offers a dynamic environment for employing your java skills to create a service oriented architecture for real-time transaction processing within Vesta's stored value replenishment business. We have many upcoming projects that span the spectrum of development. We are seeking an energetic, personable, and motivated Java Software Engineer to join our talented Development team. DUTIES This position has responsibility for applying technology to drive Vesta's real-time transaction operating environment.Analyze requirements to determine feasibility of design and estimate effort for various real-time transaction processing components Provide tech specs and documentation Develop and perform unit and basic integration tests Work with QA engineers for end to end functional testing QUALIFICATIONS EDUCATION and/or EXPERIENCE:Strong development skills with Java technologies including DHTML, AJAX, DOM's, JavaScript, JSP, Struts, MVC models. Background in large enterprise web projects (typically in industries such as Finance, Insurance, Banking, E-commerce/E-business, Computers or any major dot coms) Various web browsers and web hosting solutions including IIS and Apache Browser authentication using AD, LDAP, etc. Browser encryption using SSL and Client Server certificates Wire level protocols including HTTP (Get, Post, Headers, Keep-Alives, Content types), XML, and SOAP Encoding, digesting and encryptions (MD5, SHA1, SHA256, Salt Digesting, Public Key encryption) Multi-site web application integration: IFRAMES and security issues Tomcat (Trust-store and Key-store setup and configurations, server.xml, context and web.xml and JDBC connections pooling) Java (Ant, Jar's and WAR file packaging, threading and synchronization, exceptions handling, and error handing strategies) Databases (Transact SQL 2005, and 2008, Windows authentication mode, management studio or enterprise manager, and modeling) IVR Technologies (a plus): Avaya Voice Portal, Avaya Dialog Designer, VoiceGenie ADDITIONAL EXPERIENCE IN THE FOLLOWING IS DESIREABLE BUT NOT REQUIRED:Bank card processing and banking experience Software Development Life Cycle (SDLC) experience, iterative development models using RUP Experience in Web User Interface Design and object/component design