Did United Airlines remove some of the benefits it promised to bestow upon members who earned and achieved million miler status in the MileagePlus frequent flier loyalty program, thereby breaching its contract with them? George Lagen of Chicago thinks so — and, as a result, has filed a lawsuit in the Eastern Division of the United States District Court for the Northern District of Illinois this past week. The question is: does Lagen have a case? Did the statement reportedly said by...

If you join Qantas Club as a member now through Friday, May 25, 2012, you will receive a two-year membership for the price of a one-year membership This offer is good for membership renewals as well, but it is not valid for corporate memberships. As a Qantas Club member, you receive benefits which include the following...

John D. Rainey, the executive vice president and chief financial officer of United Airlines, reportedly said during his presentation at the Bank of America Transportation Conference on May 17, 2012 that: “(W)e also changed our Mileage Plus program, some of the benefits that, uh, accrued to the members. Uh, we, uh, we had certain groups in this group were over entitled if you will. Uh, and now, uh, we have realigned the benefits of that program with what the, the, the customers and, and, program, um, um, the participants are actually providing to the airline, and, and this is a good change going forward...”...and FlyerTalk members are furious. FlyerTalk member chinatraderjmr — whose company had already refunded approximately $132,000.00 in airfare due to allegedly poor customer service by United Airlines a week before the conference — had this response...

FlyerTalk members who reside in Canada are finding out that their American Express Platinum Card annual fees are increasing from $399.00 to $699.00 — a greater than 75 percent increase — as of Friday, June 29, 2012. The new benefits associated with the Canada American Express Platinum Card are as follows...

US Airways flight 787 was on its way from Paris to Charlotte when the Boeing 767 aircraft was suddenly diverted to Bangor International Airport in Maine due to a female passenger claiming to the flight crew that there was a surgically implanted device inside her body — despite reports that doctors aboard the aircraft detected no signs of recent scars to verify her claim. Two fighter jets escorted the aircraft to Bangor, where...

It seems that the frequent flier loyalty program of one airline changes the benefits of elite status every other minute — and it is always just when you need to use those benefits — while the frequent flier loyalty program of a different airline “nickels and dimes” you on just about everything. Perhaps you enjoy the impeccable service from the frequent flier loyalty program of one airline, while you take advantage of an memorable and incredible experience as the result of being an elite member of the frequent flier loyalty program of another airline — for example, reserving a suite with flat beds and a shower facility nearby on the aircraft while in flight. FlyerTalk — the largest Internet travel community in the world with a rich base of travel knowledge — has once again collaborated and partnered with Frequent Business Traveler magazine on...

Accor has agreed to sell the Motel 6 and Studio 6 lodging chains to Blackstone Real Estate Partners VII in a transaction worth $1,900,000,000.00, which is expected to be completed in October 2012. Although Hilton Worldwide and LQ Management LLC — which is the La Quinta chain of inns and suites — are both already owned by Blackstone, Motel 6 will be operated on a stand-alone basis, according to...

FlyerTalk member SkiBum1229 posts a detailed report after driving a 2012 Chrysler Town & Country Touring rented from National Car Rental for a trip from Floridy to New Jersey last year — and...

FlyerTalk members have been reporting for a few weeks that hotel properties for which you claimed a Best Price Guarantee with Expedia can no longer be canceled — at least, not via the Internet. FlyerTalk member darben believes that Expedia is probably attempting to cut down on the number of people who claim the Best Price Guarantee multiple times and then cancel just to get a travel coupon worth $50.00. The official Best Price Guarantee of Expedia.com is as follows, along with terms and conditions...