New York Hospitality by Vijay Dandapanitag:typepad.com,2003:weblog-2636582009-07-13T16:09:41-04:00A hotelier's outlook on NYC, travel and the hospitality industry
TypePadCustomer first vs customer knows besttag:typepad.com,2003:post-6a00d83451c59469e2011571fee5bd970b2009-07-13T16:09:41-04:002009-07-13T16:09:41-04:00The Wall Street Journal has an article by writer Kelly Spors entitled "The Customer Knows Best" which examines how the internet has enabled companies in diverse industries to easily find out what consumers think. The article notes that companies, particularly...Vijayhttp://www.vijaydandapani.com/2009/07/customer-first-vs-customer-knows-best.htmlUnfortunate brand namestag:typepad.com,2003:post-6a00d83451c59469e2011571ec00eb970b2009-07-10T09:03:22-04:002009-07-10T13:16:45-04:00The hotel industry has mercifully been spared when it comes to choosing unfortunate brand names that, in some instances, have had decidedly deleterious outcomes for the owners. In the latter category General Motors' Nova is one of the more prominent...Vijayhttp://www.vijaydandapani.com/2009/07/unfortunate-brand-names.htmlHotel debt: Downward spiral?tag:typepad.com,2003:post-6a00d83451c59469e2011570f1346b970c2009-07-09T10:26:46-04:002009-07-09T10:27:32-04:00Hotel loans and portfolios can't seem to get enough of bad news with the latest being Barron's downgrading Starwood Hotels to underperform from Neutral. In doing so, Barron's analyst noted that it was "in conjunction with our industry note in...Vijayhttp://www.vijaydandapani.com/2009/07/hotel-debt-downward-spiral.htmlRanking cities - America's favoritetag:typepad.com,2003:post-6a00d83451c59469e2011571a59723970b2009-07-02T17:24:11-04:002009-07-02T17:24:11-04:00The San Francisco Examiner reports on a survey by Tripadvisor.com which states that "New York is America’s favorite city". Not entirely unexpectedly enough TA members voted the Big Apple as also the “Friendliest and Most Helpful” as well as the...Vijayhttp://www.vijaydandapani.com/2009/07/ranking-cities-americas-favorite.htmlDigital media's impact on franchisestag:typepad.com,2003:post-6a00d83451c59469e20115718f7476970b2009-06-30T09:55:28-04:002009-06-30T09:55:28-04:00Steve Ballmer, CEO of Microsoft noted at the recently held meeting of world leaders in advertising in Cannes, France, that traditional media will not bounce back. The UK's Guardian newspaper carries a report where Ballmer says that the "global advertising...Vijayhttp://www.vijaydandapani.com/2009/06/digital-medias-impact-on-franchises.html