Visible Banking

Will BBVA Become the Most Collaborative Bank in the World via the Cloud?

2012-02-14T15:06:50+00:00

I am thrilled to present you with William Trout - Director of Product and Segment Development at BBVA Compass' second guest post on the Visible Banking blog.
This is another insightful piece on the topic of internal collaboration in banking in nowadays' open and social world.

I invite you to read William's first guest post from January 2012, 'BBVA Compass Champions Employee-Driven Communications in Banking'.

Please find below William's take on the recent major joint announcement from Google and BBVA about the move of the global banking group to the cloud.

BBVA Bets on the Cloud to Drive Internal Collaboration
Bank employees want information on-demand and via mobile and user-friendly platforms. The BBVA Group is moving to the cloud as part of its strategy for improving collaboration and communication internally.

Recently the Spanish banking multinational BBVA Group announced its decision to engage Google Apps for Business as its primary communication and collaboration tool for more than 100,000 employees worldwide. The deal, the largest of its kind, marks a milestone for the banking industry, both from a business standpoint and in terms of the roadmap it offers for managing the complex regulatory and information security issues around a move to the cloud.

From a business standpoint, the adoption of Google’s Gmail, Calendar, Docs, Groups, Site and Video tools signals a shift in terms of how employees work together. Combined with the launch of an internal social networking platform, the adoption of Google’s corporate online applications will allow employees to share and create content globally with a click of the mouse. As BBVA Chief Information Officer José Ollala said in a recent press release, “Integrating the Google Apps for Business suite with our own tools will allow us to introduce a new way of working. Employees will have access to the information they need, no matter where they are.”

Before the agreement with Google, BBVA had already taken steps to embed mobility into its internal communications. For example, the Group’s 2000 top managers worldwide use iPads to access digital and other content on-the-go. The iPads even include special apps that allow the managers to access company news, broadcasts and even highlights from the BBVA-sponsored Spanish first division soccer league.

The U.S. unit of BBVA has made particular efforts over the years to encourage mobility and free up the flow of information internally. As Director of Product and Segment Development (formerly Director of Internal Communications) William Trout explains, BBVA Compass was constrained by a ‘desktop’ or Intranet-driven approach to sharing information internally, an approach that poorly served the needs of employees. “Hardware and network bandwidth shortfalls have constrained access to video in the branches,” said Trout.

To get around this bottleneck, BBVA Compass’ Internal Communications team created an externally hosted and mobile-optimized video platform called digital exchange, which gives employees the ability to access dynamic content from outside the network, including via smartphones and tablets.

BBVA Compass plans as a next step to launch a Flickr-style audio and video sharing platform. Called Mosaic, this mobile-enabled platform “will allow employees to share and comment on issues related to the corporate brand and culture in a way that is relevant to them,” said Trout.

About the Visible Banking Star
As Director of Product and Segment Development for the Wealth Management unit of BBVA Compass, a top 20 U.S. bank, William is responsible for the creation of strategic business development plans to grow emerging and existing markets in coordination with the BBVA Group’s Global Private Banking unit.

A graduate of Harvard University, William began his financial services career in 1999. He joined Compass Bank in 2002 as senior investment communications officer, and in 2009 was promoted to senior vice president and director of Internal Communications. William is the founder of the Houston Financial Services Communicators Group.

I invite you to connect with William on linkedin, twitter, facebook.

Working Together
We at Visible Banking would be delighted to help you and your team better UNDERSTAND and LEVERAGE social media in a strategic yet pragmatic way. So please don't hesitate to call me, send me an email or DM me (@Visible_Banking) to book a meeting and talk about twitter, facebook,crowdsourcing, customer reviews, social media & social commerce in banking, financial services and insurance.

Related articles on Visible-Banking.com
* All my posts related to Twitter
* All my posts related to Facebook
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs)

Etronika: Kinect Banking at the Branch, Minority Report Style [INTERVIEW]

2012-02-14T14:29:24+00:00

Last week, I covered Finovate Europe 2012 live on the Visible Banking blog. At the end of another long day packed with innovative digital services and platforms, I managed to record a short interview with the demoing company with arguably the most 'futuristic' solution this year, Etronika.

They demoed their new banking interface tapping Microsoft's Kinect technology and meant to provide a more engaging type of customer experience at the branch.

When Etronika was on stage, the first thing which came to my mind was Tom Cruise and his innovative computer interface in the Spielberg movie 'Minority Report'. The film was released back in 2002, so it took tech companies only ten years to catch up, and you might just be able to try this tech out yourself at your bank's flagship branches as soon as Q2 2012. By the way, France's LCL is currently experimenting this technology in ten of its branches...

But how sleek is the solution, and how well does it work? And more importantly, how much will it appeal to your clients? Personally, I can't wait to see the application of this technology at home, within the online bank, and with gamification features and social media integration.

I invite you to watch my short interview with Kestutis Gardziulis - Co-Founder & CEO.

Working Together
We at Visible Banking would be delighted to help you and your team better UNDERSTAND and LEVERAGE social media in a strategic yet pragmatic way. So please don't hesitate to call me, send me an email or DM me (@Visible_Banking) to book a meeting and talk about twitter, facebook,crowdsourcing, customer reviews, social media & social commerce in banking, financial services and insurance.

Related articles on Visible-Banking.com
* All my posts related to Twitter
* All my posts related to Facebook
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs)

LiqPay's Zip: a Payment Details Shortener 'bit.ly Style' [INTERVIEW]

2012-02-14T09:27:31+00:00

Last week, I covered Finovate Europe 2012 live on the Visible Banking blog. At the end of another long day packed with innovative digital services and platforms, I managed to record a short interview with one of the demoing companies with the most talked about product, LiqPay.

LiqPay, a finovate alumni, demoed its recently launched 'Zip' service.

At the event, Liqpay demoed 'Zip', a kind of URL shortener but for payment details, and showed us how it improves accuracy and safety at Privatebank. The company aims to facilitate payments via SMS or email.

I invite you to watch my short video with Kristina Chaykovskaya - Vice President.

Working Together
We at Visible Banking would be delighted to help you and your team better UNDERSTAND and LEVERAGE social media in a strategic yet pragmatic way. So please don't hesitate to call me, send me an email or DM me (@Visible_Banking) to book a meeting and talk about twitter, facebook,crowdsourcing, customer reviews, social media & social commerce in banking, financial services and insurance.

Related articles on Visible-Banking.com
* All my posts related to Twitter
* All my posts related to Facebook
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs)

Ping Identity: Tapping Social Media to Customize Customer Experience in Banking

2012-02-13T14:22:49+00:00

Last week, I covered Finovate Europe 2012 live on the Visible Banking blog. At the end of another long day packed with innovative digital services and platforms, I managed to record a short interview with one of the few demoing companies helping financial institutions to better leverage social media, Ping Identity.

Ping Identity provides secure cloud identity management with social media integration.

This is precisely this element of their solution that caught my eye. Thanks to its permission-based solution, Ping Identity enables financial institutions to customize customer experience, present customers and prospects with more relevant offers, and drive cross-selling and customer acquisition.

I invite you to watch my short video with Travis Spencer - Senior Technical Architect.

Working Together
We at Visible Banking would be delighted to help you and your team better UNDERSTAND and LEVERAGE social media in a strategic yet pragmatic way. So please don't hesitate to call me, send me an email or DM me (@Visible_Banking) to book a meeting and talk about twitter, facebook,crowdsourcing, customer reviews, social media & social commerce in banking, financial services and insurance.

Related articles on Visible-Banking.com
* All my posts related to Twitter
* All my posts related to Facebook
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs)

Kabbage: for SMEs, More Social Media Engagement = More Cash [INTERVIEW]

2012-02-13T11:05:19+00:00

Last week, I covered Finovate Europe 2012 live on the Visible Banking blog. At the end of another long day packed with innovative digital services and platforms, I managed to record a short interview with one of my favourite demoing companies, a champion to the small businesses, Kabbage.

Through its intuitive online platform, Kabbage helps small businesses gets access to funds whenever they need it, close to instantly via PayPal.

One of the most appealing innovations from Kabbage is their willingness to reward their user's level of engagement on social media channels. The assumption behind this approach, is that the more engaged a small business with its clients on services like facebook or twitter, the more likely to succeed.

'Social Klimbing': rewarding social influence and giving access to K(abbage) Perks, doesn't it remind you of another hot service out there also beginning with a 'K'? ;)

I invite you to watch my short video with Rob Frohwein - Co-Founder & CEO.

Working Together
We at Visible Banking would be delighted to help you and your team better UNDERSTAND and LEVERAGE social media in a strategic yet pragmatic way. So please don't hesitate to call me, send me an email or DM me (@Visible_Banking) to book a meeting and talk about twitter, facebook,crowdsourcing, customer reviews, social media & social commerce in banking, financial services and insurance.

Related articles on Visible-Banking.com
* All my posts related to Twitter
* All my posts related to Facebook
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs)

Cardlytics: Merchant Coupons within Online Banking [INTERVIEW]

2012-02-10T13:39:02+00:00

Earlier this week, I covered Finovate Europe 2012 live on the Visible Banking blog. At the end of another long day packed with innovative digital services and platforms, I managed to record a short interview with one of the top demoing companies awarded with 'best of show', Cardlytics.

The US-based company has a strong value proposition and its transaction-driven marketing solution integrated to the bank's online banking service has a proven impact on usage and revenue generation.

Basically Cardlytics' permission-based marketing solution integrates into the online banking service of the bank. The bank customers don't have to do anything, but carry on shopping in-store or online as usual. Then, they benefit automatically from targeted, relevant, rewards credited through their bank reward program. The whole process is seemless and totally electronic, there is no exchange of coupons.

In my opinion, the strongest benefit of the Cardytics solution is that it is totally seemless for the customer. And I see the potentially massive value of displaying relevant offers when and where it makes most sense, hereby directly under the right payment transaction within your online bank statement. It is simple, and it looks sleek. Brilliant.

If the solution is hosted by the bank on premises, I believe the advertising offers are currently served by the company servers based in the US.

Based on my own experience working in innovation for a leading UK bank, and selling innovative social commerce solutions to banks all over the world, I immediately had two key questions to the Cardlytics team:

1. How soon does Cardlytics plan to serve the electronic offers from a European base?
Clearing this with the IT security and L&C departments could very well be the biggest challenge for European banks. Safe harbour is ok, but the patriot act is always a concern. But I believe in that case, the challenge is worth it.

2. How strong is their advertisers network outside the US?

Interview with Cardlytics's President
I invite you to watch my interview with Lynne Laube - President & COO at Cardlytics about their solution integrating 'merchant coupons directly into online banking.

If you enjoyed watching this video, please like it on youtube.

This is one of the 12 interviews I recorded during Finovate Europe 2012 (London, 7 Feb 2012). I invite you to check my comprehensive coverage directly on Visible Banking.

Among other insights, my article lists the other eleven interviews, and includes a crowdsourced write up on the 35 demoing companies as well as my 220+ pictures from the event.

The Global Financial Services Industry Edges the NBA on Twitter [STATS]

2012-02-09T14:46:39+00:00

This is my latest video update on our popular Visible Banking Twitter Watch series, the most comprehensive benchmark of the worldwide financial services industry on twitter.

My team are now tracking over 1,680 accounts in 75 countries.

I invite you to watch my video where I talk you through our latest aggregated figures from the industry (data from the 1st February 2012) and the global Top 10 most followed financial institutions.

Financial institutions mentioned: American Express (US), Banesco (Venezuela), Bank of America (US), BBVA (Spain, Venezuela), Garanti Bank (Turkey), Kasikornbank (Thailand), PIMCO (US), SCB (Thailand).

Other companies and groups mentioned: NBA, New York Times, Lady Gaga.

Working Together
We at Visible Banking would be delighted to help you and your team better UNDERSTAND and LEVERAGE social media in a strategic yet pragmatic way. So please don't hesitate to call me, send me an email or DM me (@Visible_Banking) to book a meeting and talk about twitter, facebook,crowdsourcing, customer reviews, social media & social commerce in banking, financial services and insurance.

Related articles on Visible-Banking.com
* All my posts related to Twitter
* All my posts related to Facebook
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs)

Open Bank & Universal Banking API: Future or Utopia? [INTERVIEW]

2012-02-09T11:30:18+00:00

The recent Barcampbank in Paris was very well attended with an energized crowd mainly from Paris but also a few participants from other countries such as the UK or Germany. Two members of the 'Open Bank Project' team came all the way from Berlin to talk us through their game changing concept of universal banking API to drive transparency in financial services and fight corruption.

I invite you to watch my video with the man who came up with the idea.

A few weeks ago, the 'Federation National du Credit Agricole' (FNCA), France's largest banking group, 'rocked' the wordlwide banking industry when they announced the launch of their SDK, a banking API to let third parties build innovative applications utilizing their customer data in a secure way.
The day before the Barcampbank, I recorded an excellent interview with FNCA's deputy CEO in charge of the customer relationship and satisfaction, Michel Goutorbe.

And during the Barcampbank, I recorded another interview on the topic of openess and transparency in banking with Simon Redfern - Managing Director at Tesobe.

First, I invite you to get a feel for the concept of transparent financial transactions and how the open bank's universal banking API could be used by financial institutions, charities and other companies all over the world. Any thoughts?

Demo
The video of the demo is available on the Visible Banking page on facebook.

Now, I invite you to watch my video with Simon, one of the most passionate champions for transparency in financial services.

Interview
My interview is available on the Visible Banking channel on youtube.

Working Together
We at Visible Banking would be delighted to help you and your team better UNDERSTAND and LEVERAGE social media in a strategic yet pragmatic way. So please don't hesitate to call me, send me an email or DM me (@Visible_Banking) to book a meeting and talk about twitter, facebook,crowdsourcing, customer reviews, social media & social commerce in banking, financial services and insurance.

Related articles on Visible-Banking.com
* All my posts related to Twitter
* All my posts related to Facebook
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs)

Finovate Europe 2012 (Photos, Videos, Crowdsourced Blog Coverage)

2012-02-07T05:48:42+00:00

Today, I am participating to my 5th Finovate event and the second in London. It is always a great feeling: catching up with friends from the industry and discovering some of the most exciting online finance startups in areas such as: online banking, mobile, PFM, online communities, crowdsourcing, digital security, not only in B2C, but also in B2B (small businesses) and wealth.

Finovate is always a busy day, and I will do my best to make this one my busiest, most productive, Finovate to date! I am planning to cover it live here on the Visible Banking blog, on the VB page on facebook and on @Visible_Banking on twitter.

So bear with me, come back and check out this article on regular basis today. And please, don't be shy, join the conversation!

I built my strategy around three main areas:

* pictures: I plan to upload my pictures in 'close to real-time' in the Finovate Europe #2 album of the Visible Banking page on facebook

* videos: I plan to record video updates from my new iphone 4S, produce them 'on-the-fly', and (depending on the wifi) upload them to YouTube all along the day. I will also record as many short, insightful video interviews with the demoing companies as possible.

* write up: because I will be busy networking and recording the interviews, I plan to 'crowdsource' the write up of the event her, on this article, thanks to the undoubtly thorough coverage from the tweeps in the audience.
In essence, this year my goal is to become the official 'curator of Finovate Europe 2012' and select the best 100 tweets of the day. Obviously, I will make sure to mention all the authors of the selected tweets.

So now, let's put it to the test!

- updated on 8 Feb at 9:28am -
* 5 short video updates recorded
* 12 video interviews recorded
* 35 demoing companies covered
* 222 pictures uploaded

Video Updates
I will upload a few video updates all along the day. I invite you to watch them directly on facebook:
* Finovate - 07:50am
* Finovate - 08:25am
* Finovate - 10:25am
* Finovate - 1:00pm

Video Interviews
Eventually, I've managed to record X interviews. Not too bad, don't you think? ;)
I will upload them on to our official youtube channel asap.

* Cardlytics
* CurrencyFair
* Etronika
* etoro
* iBrokr
* IND Group
* Kabbage
* LiqPay
* Meniga
* Nutmeg
* Ping Security
* Serverside Group

And I also managed to record two other videos with my good friend Daniel Gusev - Head of Innovation at PSBank (Russia) and Joan Burkovic - Co-Founder of Bankin' (France).

Pictures
I invite you to check my pictures of the event on facebook. Please feel free to like them, comment and share them, and also add yours.

Crowdsourced Write Up

1. Nutmeg: online investment (diversed portfolios) tool, built to match user profile with portfolio needs. Claims to democratise savings & investment.

2. Ping Security: 'secure cloud identity management'. a social media heavy cloud identity platform 2 add people social graph when consuming financial products. Demoes the potential future to tokenize your identity (use any to connect and consume FS products). Demoing Identity demoing Facebook integration in account opening process.

3. PayPal & 'la Caixa': "Instant Account Creation": 3 clicks to account and card. PP API used to allow Caixa customers to open PP accounts in 123 inside their iBanking. PayPal and 'la Caixa' launching PayPal account opening in 30 seconds by choosing email address & password. Have found that PayPal account opening within la Caixa Bank environment increases acct setup success by 2x to 3x.

4. iBrokr: Brokertainment's StockBattle Lets Users Engage in Social Betting on Stocks. P2P stock and currency trading. iBroker demoing 1 euro bet on the stock value of a German company; has Facebook integration to share the bet to find a counter bet. Making investing a game using options, then share with your friends on Facebook. Creative, but high risk.

5. Credit HQ:  Experian powered portal for SMEs to run checks on their B2B customers. Creating good UX around data pipes. CreditHQ pitching credit management dashboard. Has integration with collection agency to help followup with late payments. Full process on B2B credit check, invoicing and collection - offered by BCSG.

6. Backbase: segmentation possibilities on digital channels with backbase's portal manager. Use of portal tech to provide segmented experience. Integrates with legacy IT as well. Also embedding social media identities.

7. Fenergo: Fenergo showing dashboard to build the "credit pack" to pass to underwriting and back office departments; shows work-flow backlogs. pull data from target systems for risk and compliance based on what you need to report.

8. Service2Media: Service2Media and Rabobank introduce mobile payments via an existing banking application. m-banking with payments and remote check deposit and coin PFM. showing cool mobile features: OCR recognition, "drag and drop coins across page; "shake to clear".

9. CurrencyFair:  a P2P currency platform. Allows you to exchange currencies and fix your price. They see 0,5 M€ exchange / day.

10. Holvi: Holvi demoing “group account” replaces bank acct with smart payment acct designed for any group. Holvi account assists groups with raising money, distributing cash, processing expense reports & tracking/categorizing/sharing it.

COFFEE BREAK #1

11. Etronika: face, motion, and voice based interaction and authentication for online banking. demoing logging in via voice intro then authenticated with facial recognition; also showing gesture/voice navigation. Online banking via Kinect.

12. Mii Card: a federated identity service. miiCard.com demos digital identity mgmt across real & social IDs.

13. Mootwin: Portfolio management for d2c segment via mobile. Showing streaming video on tablet; can communicate directly with financial adviser within UI; working with Cortal Consors.

14. Actiance: Actiance Socialaite Engage Social Media complaince managemnt for FS. Provides dashboard for publishing to social media networks. Track your key connections via Socialite, preview your posts by channel, build your personal brand.

15. Fiserv: showing pay to mobile money transfers from ANZ live app. Good service, but not unique, also shown by KaChing (and Russian QIWI). Showing m-payment to merchant - simple - just enter merchant details, invoice number...

16. Cardlytics: shows the development of merchant-funded rewards - shown to bank customers in their receipts. Data mines customer debit transactions to target merchant-funded offers. Demoing the 'coupon in the bank' interface solution. Targeted discounts directly to your credit card statement. No offer codes. Lets merchants place coupons and rebates directly into consumers' bank account and track their campaigns.

17. Liqpay.com: mobile payments related services. Liqpay like a URL shortener but for bank details. Liqpay, with 1.5 mil customers, launching http://Zip.liqpay.com, payment detail shortener for SMS/email. Liqpay "payment detail shortner" is similar to bit.ly for URLs; showing how it works at Privatbank; increases accuracy and safety.

18. Investorbee: presenting, monitoring risk and return of individual portfolios vs each other and average. Talk on bigdata for the investor world. Creates greater transparency in personal investing. Bigdata for investment comparison of risk adjusting performance. InvestorBee will make investing benchmarks available free to consumers; believe simple facts will disrupt investing. capturing the 'wisdom' of crowds to help investors benchmark and decide.launching ratings in time for ISA season.

19. Validsoft: 4 factor authentication. Offers a variation of voice based auth. for mobile channel. ValidSoft Security and Authentication using just your voice and your mobile.

20. Dynamics: showing battery-powered card that is "first mobile wallet that works everywhere plastic accepted". Launching today "chip & choice" for Europe, allows multi-app card to be used with single-app software infrastructure.

LUNCH BREAK

21. etoro: mirror trading combined with social media. eToro, with 2 million users, launching “Guru Finder” crowdsourcing to find traders to follow and copy. A social network for traders, employing crowdsourcing to shape trading tactics. Demoing trader profiles & community communications; also launching iPad app. eToro has now become "the most popular forex site online", according to recent Alexa stats.

22. Serverside Group: launching a Facebook app for banks to provide tangible value.

23. TradeShift: a payment graph company, big data. demoing how businesses can manage cash flow; launching "instant payments" options. Showing dashboard controls; onboard process for suppliers & instant payment process; available to entire supply chain.

24. fin sphere: recently partnered with Vodaphone, uses mobile phone location to assist with authentication. Finsphere demoing its "risk score" for each transaction; online banking login process; and consumer Pinpoint service.

25. hand point: Square type solution with Tablet as a screen & PIN entry device. Handpoint is demoing the use of the tablet as POS payment terminal. Handpoint demoing payments on mobile phone, table and mobile POS device ; also showing Square-like mobile reader option.

26. Wipro Technologies: launching tablet-based customer acquisition system. howing interface that sales adviser would use with prospects to explain products and compare options.

27. Luup: demoing employee registration; using mobile to create trip itinerary & request approval from manager. enables expense authorization via smartphone and automatically updates budget.

28. Meniga: social curiosity and gamification. PFM with gamification and moving from PFM to fully integrated PFM with online banking. Launching “Peace of mind banking”. announces API that allows iBanking to integrate PFM features inside. Working to move PFM from a "tab" to the most used part of online banking.

COFFEE BREAK #2

29. Striata: Striata is launching eConsent “PUSH email billing” with NO registration process. Paper suppression rates are below 20%. Striata customers achieve 85% paper turn-off. Showing interactive bill, "mini-website" right in the inbox.

30. Sandstone: showing modern-looking user interface on iPhone built on HTML5.

31. Kabbage: working capital for SMEs. Launching ScoreKard today, a quantitative view of health of client’s online store. Has now loaned $10 million to small online sellers on eBay & elsewhere; showing integration with Etsy. Social networks to underwrite credit worthiness with cash loans available.

32. Accept Email: showing MOBILE electronic bill presentment & payment, its "Short Invoice Service". Allows content of sent email to be changed while in client’s inbox, eg after bill paid, status can be changed.

33. Figlo: showing social networking integration of their PFM solution. Figlo’s widget-based platform helps advisers communicate to clients via Facebook. Showing integration of online banking with long-range planning; showing tablet version.

34. Ixaris: fully managed prepaid card programme in a box. Launching Open Cardworks, "card system in a box", allows issuer to fully cutomize. Ixaris can get Visa approval for new card within 6 weeks; demoing Ixaris "app store" for building programs.

35. IND Group: demoies gamification features as part of their Internet banking platform. Uses gamification to encourage new behaviours with customers to save smart. Demoing UI which includes points area, achievements, badges (which unlock more rewards); shows totals over time.

A big thank you to the following tweeps: Ixaris Tweets (@Ixaris), Ian McKenna (@ianmckennaftrc), Daniel Gusev (@dngusev), Finovate (@Finovate), Duena Blostorm (@), Patrick Gannon (@svPatrick), Remko Reinders (@Remko_Reinders), Andy Schmidt (@acschmidt), Nicolas debock (@nbock), Michael Barrett (@mgbarrett), Georg Fasching (@geofas), Dave Birch (@), Andrew Reeves (@TheInvestCoach), Therese Torris (@ttoris), Tek Fin (@TekFin), Aisha Washington (@Aish_Belle), Matthieu Soule (@matthieusoule), ThePlatForum (@ThePlatForum), Chris Skinner (@Chris_Skinner), Marc Bernegger (@marcpbernegger), Mia Papanicolaou (@MiaPapanicolaou).

Top Demoing Companies
Congratulations for the four winners of the 'Best of Show' award: Cardlytics (with Aimia), Dynamics, eToro, and Nutmeg.

Previous Finvoate Coverage
I invite you to check my coverage of four other finovate events:
* Finovate 2007 (NYC)
* Finovate 2008 (San Francisco)
* Finovate 2009 (NYC)
* Finovate Europe 2011 (London)

Working Together

We at Visible Banking would be delighted to help you and your team better UNDERSTAND and LEVERAGE social media in a strategic yet pragmatic way. So please don't hesitate to call me, send me an email or DM me (@Visible_Banking) to book a meeting and talk about twitter, facebook,crowdsourcing, customer reviews, social media & social commerce in banking, financial services and insurance.

Related articles on Visible-Banking.com
* All my posts related to Twitter
* All my posts related to Facebook
* Visible Banking Directory: Social Media in Financial Services
* Visible Banking Social Media Watch Series (Twitter, Facebook, Blogs)

Visible Banking Turns 5 Today. Coming Soon: Reboot & 'VB Stars' Programme

2012-02-04T21:26:46+00:00

Time flies. I launched the Visible Banking blog back on 4th February 2007 with this post. It means that today we celebrate our 5th anniversary!
A BIG THANK YOU to all of you for your support: clients, partners, readers of the Visible Banking blog, followers on twitter and fans on facebook.

I recorded a short video to mark this day and share with you some of the new major initiatives we will be launching soon.

I invite you to watch my youtube video and share your comments and suggestions to make Visible Banking even better in 2012.

We look forward to working with you in 2012.

Working Together