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<item>
<title>Landline calls being charged for</title>
<link>http://www.vonage-forum.com/ftopic22396.html</link>
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<![CDATA[
credit is showing online
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</description>
<category>Vonage UK</category>
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<item>
<title>Pulse Dialing</title>
<link>http://www.vonage-forum.com/ftopic22438.html</link>
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<blockquote>Which Digital Phone Adaptors support pulse dialing? I do not need it for an alarm system, just a rotary phone.

Thanks in Advance!</blockquote>


I think you can use rotary phones with vonage with any vonage adaptors.. But i have seen with pulse dialling we cannot navigate thru IVR calls like (800 numbers calls) with the digital phone service..
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<category>Vonage</category>
</item>
<item>
<title>Survey scam?</title>
<link>http://www.vonage-forum.com/ftopic22439.html</link>
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I've received an e-mail from somebody claiming to be &amp;lt;survey@survey.equationresearch.com&amp;gt; doing a survey on behalf of Vonage.  Since there is no direct connection in the e-mail back to Vonage, I assume it is a Phishing expedition.

Does anybody know if it is legitimate or not? I'd like the $10 :lol: 

TIA

PS. Here's some of the e-mail...
[i:c59e489bc7][size=9:c59e489bc7]As a valued Vonage customer, your opinions and feedback
are invaluable to us. We would like to invite you to
participate in a 25 to 30-minute online marketing research
survey to better understand you and your needs so we can
ultimately improve our service. 

Please respond today! This invitation is being sent to a
very select group of individuals and we are hoping for as
close to 100% participation as possible.
 
** IN APPRECIATION OF YOU TAKING THE TIME TO COMPLETE
THIS SURVEY, we'll send you a check for $10! We are
also proud to offer the option of donating the $10 to
a charity of your choosing. **

To access the survey, simply click on the link below or copy
the entire URL into your Internet browser. The survey is best
viewed in Internet Explorer or Netscape.
Your responses will be kept completely confidential to Vonage.
As a result of your participation, you will not be contacted by
us or any other third party to try to sell you any products or
services.

We appreciate your time and honesty. It's only through people
like you that we can continually improve our quality of service.

We know how valuable your time is and we thank you for your input
and participation!

Sincerely,

Vonage Customer Care

Survey powered by Hall &amp;amp; Partners and Equation Research [/size:c59e489bc7] [/i:c59e489bc7]
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<category>Forum Suggestions - Comments</category>
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<title>VT2442 behind wireless router issues</title>
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Well I spoke too soon -- My call quality is still poor: my Vonage tranmission quality is still cutting in and out though I can hear others clearly.  Can anyone lead me to documentation that  provides specific steps to assign a static IP address and other settings required for the VT2442 to make sure I can check where I might be wrong.  Also, the same thing I need on my router.  I am in technology but this is a foreign area to me.  I am about through with this and ready to put the VT2442 in front and then use the wireless router as an access point.  Any help appreciated.  This dearth of (and sometimes conflicting) info is driving me bonkers.
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<category>Hard Wiring - Installation</category>
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<title>Pulse Dialing</title>
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<![CDATA[
Which Digital Phone Adaptors support pulse dialing? I do not need it for an alarm system, just a rotary phone.

Thanks in Advance!
]]>
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<category>Vonage</category>
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<title>Vonage Fair Useage Policy?</title>
<link>http://www.vonage-forum.com/ftopic22344.html</link>
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<![CDATA[
Right - was too busy to deal with Vonage customer service until today (had signed up with Skype in the meantime so..).. anyway..

I emailed Vonage using the email address found via the Contact Us link - only to have my email returned as undeliverable:

<blockquote>Dear Valued Customer,

The email you just sent to us was not received because it was sent directly to an email address that does not accept emails.</blockquote>

..which said a lot to me  :(

Pretty ****ed I phoned to cancel my contract and spoke to someone who said that the fair use policy basically applies to people* who are using the residential service for business purposes.. and as I had only 3 numbers that I called frequently, even if my account went over 3000 minutes and was reviewed they'd probably have no problem with it.

In real terms this is a kind of wishy washy answer - and equals no guarantee of service (having been told - &quot;why don't you stay with us and see what happens&quot;).

I folded.. and decided to keep both Vonage and Skype (for now).. and if I get grief from Vonage (more than what I'm getting already having to contact them and post here) then I'll stick with my (10,000 min fair use) Skype account and cancel Vonage without a second thought.  :roll: 

Shame, sturdy service ruined by inconsiderate change of terms of use - making their customers look elsewhere.. dumb business sense.

Anyone else with more information keep us poster - please!

[size=9:269ed122f8][i:269ed122f8]*cheap internet cafes with multiple users.[/i:269ed122f8][/size:269ed122f8]
]]>
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<category>Vonage UK</category>
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<title>Wireless with Apple Airport Express</title>
<link>http://www.vonage-forum.com/ftopic22437.html</link>
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Thanks a lot, then I will buy it.
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<title>Wireless with Apple Airport Express</title>
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<![CDATA[
Yes, that would work fine.

Cable Modem-&amp;gt;Vonage Router-&amp;gt;Wireless Router

That is my setup.
]]>
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<category>Vonage</category>
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<title>Cant connect without old router</title>
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I tried typing in the mac address of the linksys into the d-link and it didnt work.  I dont know what DHCP is so I am not sure.  I wonder if the linksys easy link software is causing a problem.  If I connect my computer straight to the modem it tells me I have a cable disconnected, doesnt even recognize it.  I will try it again and make sure I follow your directions.

Thank You all for your help
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<title>Cant connect without old router</title>
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<![CDATA[
I do not think that this is an issue with comcast. I called them the other day to make sure that I can replace my router with a different model and they confirmed that all they are interested in is the MAC address of the modem.
You should be able to eliminate every device and have your computer directly connected to your modem. If that's not working (and you know that your modem is ok) your computer settings are off.
Are you using DHCP?
Cloning the linksys MAC to the D-link is a good idea. Then turn everything off and unplug the cables. First turn the modem on, wait till all lights are up. Then connect the router ethernet cable and turn it on. Then connect your computer and turn it on. Make sure it is set to DHCP.

Let me know how that worked for you.
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