WMB :: Grows Your Business

“To Sell is Human” (Dan Pink)

Steve — Mon, 06 May 2013 22:30:18 +0000

Daniel H. Pink: “To Sell is Human: The Surprising Truth About Moving Others” • #1 New York Times Bestseller with millions of copies sold • Dan worked as aide to Secretary of Labor Robert Reich, and from 1995 to 1997 he was Chief Speechwriter for Vice President Al Gore • He says that the ABCs [...]

“The Culture Blueprint: How to Shift and Design Your Company’s Culture” (Robert Richman)

Steve — Mon, 29 Apr 2013 22:30:31 +0000

Robert Richman, author, speaker and culture architect (former manager of Zappos Insights), discusses his forthcoming book, “The Culture Blueprint: The Step-by-Step Guide to Shift and Design Your Company’s Culture” Here’s what we asked Robert: Your background is intriguing. For those who don’t know, tell us who Zappos is and the role of Zappos Insights First, [...]

“Why do people do stupid things in the workplace?” (Thomas Hoffman)

Steve — Fri, 19 Apr 2013 14:17:58 +0000

Thomas Hoffman, PhD. , PScience Associates Steve Dorfman interviews Thomas Hoffman, PhD. Dr. Hoffman is a former NIH and FDA research scientist and author of over 100 biomedical and clinical research articles. Here’s what we asked Dr. Hoffman: When we talk about “stupid” things in the workplace, can you give us some examples of what [...]

“What’s the Secret: To Providing a World-Class Customer Experience” (John R. DiJulius)

Steve — Mon, 10 Dec 2012 23:30:16 +0000

John DiJulius, of The DiJulius Group and John Roberts Spa discusses his book, “What’s the Secret: To Providing a World-Class Customer Experience” John has consulted for companies such as The Ritz Carlton, Starbucks, Nordstrom, Lexus and many, many more… Here’s what we asked John: We had you on the show in 2009, discussing “Secret Service, [...]

“Are You Comfortable Hiring Leaders … and Not Managers?” (Catherine Meloy)

Steve — Mon, 03 Dec 2012 23:30:05 +0000

Catherine Meloy, President & CEO, Goodwill of Greater Washington Here’s what we asked Catherine: Some might say they’re confused by the question, “Are you comfortable hiring leaders … not managers.” – can you explain? How do good leaders bring out the best in their employees? The manager administers; the leader innovates. The manager is [...]