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    <title>Web Analytics Management</title>
    
    
    <link rel="alternate" type="text/html" href="http://wam.typepad.com/wam/" />
    <id>tag:typepad.com,2003:weblog-1398753</id>
    <updated>2011-12-07T05:40:30-08:00</updated>
    <subtitle>Managing web analytics process, organization, requirements and operations by Phil Kemelor, Semphonic</subtitle>
    <generator uri="http://www.typepad.com/">TypePad</generator>
    <atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" type="application/atom+xml" href="http://feeds.feedburner.com/WebAnalyticsManagement" /><feedburner:info uri="webanalyticsmanagement" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com/" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://hubbub.api.typepad.com/" /><feedburner:browserFriendly></feedburner:browserFriendly><entry>
        <title>Profiles in Analytics - Does Web Governance Drive Digital Analytics?</title>
        <link rel="alternate" type="text/html" href="http://wam.typepad.com/wam/2011/12/profiles-in-analytics-does-web-governance-drive-digital-analytics.html" />
        <link rel="replies" type="text/html" href="http://wam.typepad.com/wam/2011/12/profiles-in-analytics-does-web-governance-drive-digital-analytics.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00e54ee6a8ea883401539425b24b970b</id>
        <published>2011-12-07T05:40:30-08:00</published>
        <updated>2011-12-07T05:40:30-08:00</updated>
        <summary>I’ve just released this year’s Profile in Analytics research. Focusing on the relationship between Web governance and digital analytics, I drilled down on whether Web governance-oriented organizations really are “better” at analytics...Do they serve more stakeholders? Do they do higher...</summary>
        <author>
            <name>Web Analytics Management </name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics Management" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="Digital Analytics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Kemelor" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Profiles in Analytics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Semphonic" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Technorati Tags" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Web Analytics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Web Analytics Market Research" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Web Analytics Surveys" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Web Governance" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Web Operations" />
        



    </entry>
    <entry>
        <title>Upcoming Events: Planning Your Migration to SiteCatalyst 15 and Profiles in Analytics in Washington DC</title>
        <link rel="alternate" type="text/html" href="http://wam.typepad.com/wam/2011/09/upcoming-events-planning-your-migration-to-sitecatalyst-15-and-profiles-in-analytics-in-washington-d.html" />
        <link rel="replies" type="text/html" href="http://wam.typepad.com/wam/2011/09/upcoming-events-planning-your-migration-to-sitecatalyst-15-and-profiles-in-analytics-in-washington-d.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00e54ee6a8ea88340154352c83a7970c</id>
        <published>2011-09-05T19:04:28-07:00</published>
        <updated>2011-09-05T19:04:28-07:00</updated>
        <summary>I’m just getting back from a nice end of the summer vacation spent in the woods of northern Pennsylvania. No electronics, clear night skies and great post-Irene weather. A really nice way to re-charge for what is going to be...</summary>
        <author>
            <name>Web Analytics Management </name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="SiteCatalyst" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics Management" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics Washington DC" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="X Change" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="Adobe Omniture SiteCatalyst" />
        <category scheme="http://sixapart.com/ns/types#tag" term="American Express" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Phil Kemelor" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Profiles in Web Analytics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Semphonic" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Technorati tags" />
        <category scheme="http://sixapart.com/ns/types#tag" term="ThinkTank" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Web Analytics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="X Change" />
        



    </entry>
    <entry>
        <title>Improving Federal Websites and Measuring Effectiveness of Your Customer Service Plan</title>
        <link rel="alternate" type="text/html" href="http://wam.typepad.com/wam/2011/07/improving-federal-websites-and-measuring-effectiveness-of-your-customer-service-plan.html" />
        <link rel="replies" type="text/html" href="http://wam.typepad.com/wam/2011/07/improving-federal-websites-and-measuring-effectiveness-of-your-customer-service-plan.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00e54ee6a8ea88340154340fb23c970c</id>
        <published>2011-07-28T08:13:31-07:00</published>
        <updated>2011-07-28T08:40:31-07:00</updated>
        <summary>How far along is your agency in implementing the Customer Service Plan mandated in President Obama’s Executive Order 13571 – Streamlining Service Delivery and Improving Customer Service? How are you addressing the activities outlined in the Appendix of Memo M-11-24...</summary>
        <author>
            <name>Web Analytics Management </name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Federal government web analytics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Federal government web sites" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics Management" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="Executive Order 13571 – Streamlining Service Delivery and Improving Customer Service" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Google Analytics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Government" />
        <category scheme="http://sixapart.com/ns/types#tag" term="M-11-24 – Implementing Executive Order 13571" />
        <category scheme="http://sixapart.com/ns/types#tag" term="M-11-26" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Phil Kemelor" />
        <category scheme="http://sixapart.com/ns/types#tag" term="QuestionPro" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Semphonic" />
        <category scheme="http://sixapart.com/ns/types#tag" term="SurveyMonkey" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Technorati Tags" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Zoomerang" />
        



    </entry>
    <entry>
        <title>Time to Contribute Your Profiles in Analytics </title>
        <link rel="alternate" type="text/html" href="http://wam.typepad.com/wam/2011/07/profiles-in-analytics-survey-round-2.html" />
        <link rel="replies" type="text/html" href="http://wam.typepad.com/wam/2011/07/profiles-in-analytics-survey-round-2.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00e54ee6a8ea8834015433d6be54970c</id>
        <published>2011-07-20T08:49:32-07:00</published>
        <updated>2011-07-21T12:39:11-07:00</updated>
        <summary>I've just posted up the new Profiles in Analytics survey. Like last year, I'm interested in collecting and sharing collective wisdom about how people are managing their digital analytics programs...what's working, what's challenging, how to meet challenges. I published everyone's...</summary>
        <author>
            <name>Web Analytics Management </name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Federal government web analytics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Non Profit Web Analytics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics Management" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="X Change" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="Digital Analytics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Phil Kemelor" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Profiles in Analytics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Semphonic" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Technorati Tags" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Web Analytics Management" />
        <category scheme="http://sixapart.com/ns/types#tag" term="X Change" />
        



    </entry>
    <entry>
        <title>Son of Nedstat: comScore’s Digital Analytix vs. SiteCatalyst, Google Analytics, Webtrends et al – Pricing and Uniques</title>
        <link rel="alternate" type="text/html" href="http://wam.typepad.com/wam/2011/05/son-of-nedstat-comscores-digital-analytix-vs-sitecatalyst-google-analytics-webtrends-et-al-pricing-a.html" />
        <link rel="replies" type="text/html" href="http://wam.typepad.com/wam/2011/05/son-of-nedstat-comscores-digital-analytix-vs-sitecatalyst-google-analytics-webtrends-et-al-pricing-a.html" thr:count="2" thr:updated="2011-05-20T10:55:28-07:00" />
        <id>tag:typepad.com,2003:post-6a00e54ee6a8ea883401538e970da1970b</id>
        <published>2011-05-19T19:50:15-07:00</published>
        <updated>2011-05-19T19:50:15-07:00</updated>
        <summary>In the first part of this two-part post on Digital Analytix, Chris Meares and Royce Fung reviewed the solution’s segmentation, database architecture and reporting UI. In this follow up, Ryan Praskievicz takes a look at another area where Digital Analytics...</summary>
        <author>
            <name>Web Analytics Management </name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="web analytics vendors" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="Adobe Omniture" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Chris Meares" />
        <category scheme="http://sixapart.com/ns/types#tag" term="CMS Watch Web Analytics Report" />
        <category scheme="http://sixapart.com/ns/types#tag" term="comScore" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Coremetrics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Digital Analytix" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Direct View" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Google Analytics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Live Segmentation" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Nedstat" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Phil Kemelor" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Report Builder" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Royce Fung" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Ryan Praskievicz" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Semphonic" />
        <category scheme="http://sixapart.com/ns/types#tag" term="SiteCatalyst" />
        <category scheme="http://sixapart.com/ns/types#tag" term="StreamSense" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Technorati Tags" />
        <category scheme="http://sixapart.com/ns/types#tag" term="UDM" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Unica NetInsight" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Web Analytics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Webtrends" />
        



    </entry>
    <entry>
        <title>Son of Nedstat: comScore’s Digital Analytix vs. SiteCatalyst, Google Analytics, Webtrends et al</title>
        <link rel="alternate" type="text/html" href="http://wam.typepad.com/wam/2011/05/son-of-nedstat-comscores-digital-analytix-vs-sitecatalyst-google-analytics-webtrends-et-al.html" />
        <link rel="replies" type="text/html" href="http://wam.typepad.com/wam/2011/05/son-of-nedstat-comscores-digital-analytix-vs-sitecatalyst-google-analytics-webtrends-et-al.html" thr:count="1" thr:updated="2011-06-20T11:56:38-07:00" />
        <id>tag:typepad.com,2003:post-6a00e54ee6a8ea883401538e876c06970b</id>
        <published>2011-05-16T19:55:42-07:00</published>
        <updated>2011-05-16T19:59:38-07:00</updated>
        <summary>I started following Nedstat when I wrote the first CMSWatch Web Analytics Report in 2007. Based in Amsterdam, the company never got much attention outside of Europe, even though it was the largest analytics vendor outside of North America. Over...</summary>
        <author>
            <name>Web Analytics Management </name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Omniture" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics Management" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="web analytics vendors" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="Adobe Omniture" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Chris Meares" />
        <category scheme="http://sixapart.com/ns/types#tag" term="CMS Watch Web Analytics Report" />
        <category scheme="http://sixapart.com/ns/types#tag" term="comScore" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Coremetrics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Digital Analytix" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Direct View" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Google Analytics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Live Segmentation" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Nedstat" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Phil Kemelor" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Report Builder" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Royce Fung" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Ryan Praskievicz" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Semphonic" />
        <category scheme="http://sixapart.com/ns/types#tag" term="SiteCatalyst" />
        <category scheme="http://sixapart.com/ns/types#tag" term="StreamSense" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Technorati Tags" />
        <category scheme="http://sixapart.com/ns/types#tag" term="UDM" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Unica NetInsight" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Web Analytics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Webtrends" />
        



    </entry>
    <entry>
        <title>Home Stretch for Semphonic Web Analytics Non-Profit Challenge Applications</title>
        <link rel="alternate" type="text/html" href="http://wam.typepad.com/wam/2011/04/home-stretch-for-semphonic-web-analytics-non-profit-challenge-applications.html" />
        <link rel="replies" type="text/html" href="http://wam.typepad.com/wam/2011/04/home-stretch-for-semphonic-web-analytics-non-profit-challenge-applications.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00e54ee6a8ea8834014e60d29a73970c</id>
        <published>2011-04-12T19:46:00-07:00</published>
        <updated>2011-04-12T19:46:00-07:00</updated>
        <summary>When we closed last year’s X Change with a Town Hall session, there was a real interest in doing a live analysis project for a non-profit organization…an opportunity for all the great web analysts who come to X Change to...</summary>
        <author>
            <name>Web Analytics Management </name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Non Profit Web Analytics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="X Change" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="Non-Profit" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Phil Kemelor" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Semphonic" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Technorati Tags" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Web Analytics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="X Change" />
        



    </entry>
    <entry>
        <title>Web Analytics KPIs = BS</title>
        <link rel="alternate" type="text/html" href="http://wam.typepad.com/wam/2011/03/web-analytics-kpis-bs.html" />
        <link rel="replies" type="text/html" href="http://wam.typepad.com/wam/2011/03/web-analytics-kpis-bs.html" thr:count="5" thr:updated="2011-04-22T14:27:36-07:00" />
        <id>tag:typepad.com,2003:post-6a00e54ee6a8ea8834014e603027d8970c</id>
        <published>2011-03-29T07:43:12-07:00</published>
        <updated>2011-09-03T12:47:28-07:00</updated>
        <summary>I’m starting to prepare for the tutorial I’m giving at the JBoye Conference in Philadelphia on May 3. The class is called Beyond Visits and Page Views…How to Develop Actionable Web Metrics, Reports and Analysis. One of the areas that...</summary>
        <author>
            <name>Web Analytics Management </name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Federal government web analytics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Federal government web sites" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Omniture" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics Management" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="Critical Success Factors" />
        <category scheme="http://sixapart.com/ns/types#tag" term="CSF" />
        <category scheme="http://sixapart.com/ns/types#tag" term="JBoye Conference" />
        <category scheme="http://sixapart.com/ns/types#tag" term="John F. Rockart" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Key Performance Indicators" />
        <category scheme="http://sixapart.com/ns/types#tag" term="KPI" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Phil Kemelor" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Semphonic" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Technorati Tags" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Web Analytics" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Web metrics" />
        



    </entry>
    <entry>
        <title>An “Under the Hood” Look at SiteCatalyst 15</title>
        <link rel="alternate" type="text/html" href="http://wam.typepad.com/wam/2011/03/an-under-the-hood-look-at-sitecatalyst-15.html" />
        <link rel="replies" type="text/html" href="http://wam.typepad.com/wam/2011/03/an-under-the-hood-look-at-sitecatalyst-15.html" thr:count="2" thr:updated="2011-03-17T19:33:11-07:00" />
        <id>tag:typepad.com,2003:post-6a00e54ee6a8ea8834014e5fed442b970c</id>
        <published>2011-03-17T08:11:00-07:00</published>
        <updated>2011-03-17T08:11:00-07:00</updated>
        <summary>On the fly segmentation, additional variables and custom events, display of multiple metrics on a single graph and presentation of unique visitors, visits and page views on all reports are the upgrades that got most folks excited about last week’s...</summary>
        <author>
            <name>Web Analytics Management </name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Omniture" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics Management" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="web analytics vendors" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web/Tech" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="Omniture" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Omniture Summit" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Phil Kemelor" />
        <category scheme="http://sixapart.com/ns/types#tag" term="s_code" />
        <category scheme="http://sixapart.com/ns/types#tag" term="SiteCatalyst 15" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Technorati tags" />
        <category scheme="http://sixapart.com/ns/types#tag" term="VISTA" />
        



    </entry>
    <entry>
        <title>Is Omniture Stepping into a Privacy Morass with Demdex Acquisition?</title>
        <link rel="alternate" type="text/html" href="http://wam.typepad.com/wam/2011/03/omniture-summit-opens-and-features-demdex-acquisition.html" />
        <link rel="replies" type="text/html" href="http://wam.typepad.com/wam/2011/03/omniture-summit-opens-and-features-demdex-acquisition.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00e54ee6a8ea8834014e5fc194c8970c</id>
        <published>2011-03-09T17:22:28-08:00</published>
        <updated>2011-03-11T18:38:11-08:00</updated>
        <summary>The opening session at an Omniture Summit is a mix of pep rally, vision and celebration. Today’s event did not disappoint. To start the show, VP and GM of Omniture, Brad Rencher, tossed out some interesting stats about the audience....</summary>
        <author>
            <name>Web Analytics Management </name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Omniture" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Web Analytics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="web analytics vendors" />
        
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