Web Usability

iPad makes me a little iSad

Mattias — Thu, 28 Jan 2010 07:00:03 +0000

The iPad is out of the bag and it turned out to be… a zoomed-in iPhone. Which is not iBad, it’s just a little iSad. By building on one of the most successful devices of the last decade, iPad already got basically everything that makes the iPhone a great device (and a great success): awesome [...]

How to Write Excellent Online Instructions

Mattias — Fri, 27 Jul 2007 23:08:59 +0000

Online instructions can be a lot of things – tutorials, FAQs, troubleshooting manuals or user guides. Depending on the quality, they can be lifesavers or sources of major frustrations. These tips will help you write instructions that provides a better user experience for your users, which will save both them and you a lot of [...]

Microsoft on Split Testing

Mattias — Thu, 19 Jul 2007 21:33:20 +0000

After posting about Split Testing a few weeks ago, I found some very nice material about the implementation of Split Testing from the folks at Microsoft’s Experiment Platform. Be sure to check out the slides for a quick and excellent overview with good examples (a lot of interesting stuff about user feedback in there) and [...]

Using AutoComplete to Your Advantage

Mattias — Wed, 18 Jul 2007 20:54:37 +0000

AutoComplete is a really clever little feature that makes automatic suggestions based on previous entries in text fields of web forms. It has excellent browser support, being enabled by default in almost all modern browsers (including even *gasp* IE6+, yay!) . And best of all, it requires almost no effort on your part to [...]

Split Testing – Trial by Fire

Mattias — Mon, 09 Jul 2007 09:58:00 +0000

Split testing is a cheap and reliable way to test two or more versions of a design against each other and see how they perform under live conditions. When split testing you focus one or a couple of quantitative metrics (such as like revenue, number of completed sales or sign-ups) and use them to [...]