westafricanjobs

National Director at World Vision(West Africa)

2010-05-08T10:28:00.000-07:00

Job Description
* Strategically lead, develop and direct the implementation of all aspects of World Vision /the office/ Ministry as an effective member of the Partnership in line with Twin Citizenship principles to ensure high ministry quality and high impact in the field; be accountable for all of aspects of World Vision’s work in the country.

* Ensure that World Vision’s ministry is directly contributing to the sustained well-being of children and the fulfillment of their rights within families and communities.
* Represent World Vision to all donors, project partners, other World Vision Partnership offices and divisions, local government, interfaith representatives and non-governmental organizations serving according to given Power of Attorney.
* Ensure alignment with microfinance through participation in microfinance Board (member or chair of microfinance Board) and other governance structures, and provide appropriate collegial support to microfinance Executive Director.
* Appropriately develop national governance through identifying national lay leaders for Advisory Council or board membership and leading organizational transition.

Spiritual Leadership
* Ensure that the office has a high quality Christian Commitment strategy and operations plan that is appropriate for country context;
* Model a high standard of personal Christian leadership, ministry and integrity though lifestyle and work relationships, and provide spiritual guidance to staff on the Vision, Mission and WV Core Values.
* Participate and lead regular devotional meetings;

Ministry Performance
* Ensure high ministry quality and high impact in the field by leading in a way that the office is achieving its expected annual targets at all stages of the Learning through Evaluation with Accountability and Planning (LEAP) cycle on a sustainable basis;
* Ensure full LEAP alignment of /the office/ ministry;
* Ensure adequate resources are acquired and managed to meet and enable quality program implementation;
* Ensure the highest standards of quality and accountability through compliance with World Vision policies and standards and international standards for emergency response, disaster mitigation, rehabilitation and development;
* Ensure all project proposals, reports, integrated audits, and ministry evaluations are reviewed at a proper level within the office and appropriate actions are implemented, to ensure that impact, accountability, and compliance;
* Ensure measurable improvement in the well-being of children is achieved as evidenced by achieving targeted improvement in the child well-being outcomes.
* Ensure that a national monitoring & evaluation strategy based on technical and managerial indicators exists and is implement;
* Ensure accountability for the implementation of effective ministry to all key stakeholders. Ensure a relevant, timely and accurate flow of management and operational reports according to program objectives and standards and to meet reporting standards of the support and donor partners, the Regional and Partnership offices (as specified in the Covenant of Partnership) and local partners;

Strategy, Operating Plan and Long- and Short- Term Targets
* Ensure there is a documented office strategy, Ministry strategies and operating plans, and the latter have been derived from the office strategy and has clear, measurable short-term and long-term targets; Ensure that Ministry strategies are aligned with Regional and Partnership strategic priorities;
* Ensure there are clear strategies for People and Culture, Communications and other main functions, and they are based on the office strategy and operational plan and include main priority areas identified in respective Regional and Partnership Strategy. Facilitate and be accountable for the execution and monitoring of strategies;
* Oversee the design of Learning Center (LC) Strategy in the particular discipline hosted by the National Office (NO).
Network with peer NDs for learning sharing and to improve LC area of ministry in the NO.

Leadership and Management of /the office/
* Promote WV’s Vision, Mission, Core Values and key Partnership Standards and Practices among the staff and partners and ensure these are the core foundation of /the office/ strategies and work;
* Lead processes to develop national office governance from advisory status to governing board.
* Ensure capable staff are available to implement office strategy and operational plans;
* Review and approve /the office/ succession plan; ensure that proper capacity is in place and succession plan is updated and executed;
* Promote and participate in leadership development initiatives.
* Lead and manage /the office/ team in a way that facilitates a high performance culture, open trustworthy relationships and integrity; Promote a culture of learning and development, employee engagement and good stewardship of human capital in the office;
* Ensure implementation and compliance to Partnership Performance Management Standards and Principles, while seeking to implement Performance Management guidelines on reasonable level;
* Champion /the office/ leadership team in the proper implementation of Performance Evaluations on annual basis for the whole organization;
* Support initiatives for staff care and well-being, both for international and local employees;
* Respect, value and promote gender, age, religious and ethnic diversity;
* Ensure excellent standards in the management of the human, financial, capital and technical resources of the organization, which includes inspiring and maintaining high standards of work and clear accountability to stakeholders;
* Visit projects frequently to encourage, build relationships, and support WV programs;

Advocacy and Representation
* Represent /the office/ engage and build strategic alliances with the government of the country, major donor agencies, WV Partnership, non-governmental agencies, churches and media;
* Develop and implement appropriate advocacy strategies to raise awareness of- and advocate for change in- key issues within the specific context;
* Lead and facilitate strategies for the promotion of justice that look for the change of unfair structures that oppress those in need; Ensure WV is positioned as a leading NGO in promoting the well-being and rights of children within the country context to deserve public and stakeholders’ confidence and trust;
* Strengthen awareness of WV’s program both within and outside of the WV Partnership;
* Ensure that the WV brand is respected within the country and none of office operations or staff conduct harm it;
* Provide leadership, strategic direction and support to the team for developing and implementing excellent donor experience and acquisition of Ministry funds; Identify new opportunities and forge alliances that lead to optimization of all resources;

Financial Management and Financial and Operational Audit Compliance
* Ensure efficient and effective organizational practices that result in successful financial and operational audit scores;
* Ensure action planning and execution to resolve audit findings in an agreed and timely manner; Undertake appropriate reporting of audit results and actions;
* Ensure strong financial compliance through timeliness and completeness of financial reports;
* Ensure strong operational compliance through timeliness and completeness of program/project reports;
* Manage overall financial integrity of the program to WV Support Offices, donors, the government and other stakeholders;
* Provide overall strategic leadership and initiative for identifying and securing financial resources to support the program;

Disaster Mitigation and Preparedness
* Develop and maintain capacity to respond to natural and man-made emergencies;
* Maintain, and regularly review security and safety plans and protocols, (Disaster Preparedness Plan, and risk assessments at national and ADP levels) and ensure understanding and compliance by all staff and visitors;
* Build in-country relief response capacity to ensure adequate disaster management and response;

Compliance and Country Legal environment
* Ensure the office complies to local legal requirements and standards;
* Represent WV /the office/ in courts, if required
* Ensure and oversee proper mechanisms for Child Protection and other WVI Standards and Principles implementation;

Participation in Regional and Partnership initiatives

MFI Strategic Management
* As a member/chair of the local MicroFinance Institutions (MFI) board, ensure that Vision Fund’s micro-finance ministry is integrated with WV’s ministry to promote fullness of life for children and their communities;
Facilitate programmatic integration of MFI’s and Area Development Program (ADP’s) operations.

REQUIRED:

* Significant management experience (general/operational) where there is evidence of both accountability & managerial know-how;
* Fluency in English and French;
* Willingness to learn and develop;
* Strong Understanding of Human Rights and particularly Child Rights
* Proven Leadership and Management skills;
* Ability to work and travel extensively in country of assignment as well as internationally (approximately 20-25% of working time);
* Ability to work under pressure;
* Proven Decision making skills;
* Proven visionary and strategic abilities.

PREFERRED:
* World Vision experience - preferred
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Jobs in Save the Children in the West and Central Africa Region

2010-05-07T06:00:00.000-07:00

Save the Children in the West and Central Africa Region
We work in 7 countries in a region which encompasses some countries ranked among the poorest in the world: Cote d’Ivoire, the Democratic Republic of Congo, Liberia, Niger, Nigeria, Rwanda and Sierra Leone. We are
a participating member in Uganda. Three among those 7 countries fall within Save the Children list of fragile states (Liberia, Democratic Republic of Congo and Cote d’Ivoire). Our Regional office is based in Dakar, Senegal.

Click on the under-listed job positions for more and to apply

Child Survival Media Officer

Director of Operations Ref:5706

DRC Country Director   Ref:5690

Food Program Manager   Ref:5703

Nutrition Advisor   Ref:5181

Support Services manager Ref:5705

Midcom Jobs: Sales Executive-Corporate Sales

2010-04-30T02:21:00.000-07:00

Midcom Jobs: Sales Executive-Corporate Sales

Midcom, the brand owned by the telecommunications division of MIDLAND GROUP OF COMPANIES LIMITED, is a leading NOKIA phone distribution company in Middle East & Africa, is now diversifying and expanding its network in NIGERIA. For it rapid growth Midcom needs the following personnel.
Sales Executive – Corporate Sales (Job Code: FRN/2010/006)

Key Responsibilities
• Increase sales through new business acquisition.
• Develop creative sales strategies to improve market share, market coverage.
• Increase revenue of the business
• This rote is primarily responsible for new business development and development of existing accounts
• Ensuring that the Sales Targets are met.
• Development of New Clients and/or markets

Desirable Requirement
• Experience in corporate Business
• Smart and a pleasing personality.
• Should be a high performer in sales in the previous job.
• Should have the skills to negotiate with senior managers of the corporate.
• Candidate must have degree of MBA-Marketing/Sales or similar diploma

COMPENSATION
Midcom guarantees the best compensation in the industry with attractive incentives, excellent communications skills in relevant regional language and English both written and spoken are a must.

APPLICATION
If you have capability to face challenges and want to grow, e-mail your resumes with the JOB CODE in the subject line to: e-mail: careers.nigeria@midcomafrica.com For any queries please call Isaac: 080 64 65 52 26 or visit www.midcomafrica.com

Application Deadline is 11th May 2010

May & Baker Nigeria: Audit Officers

2010-04-30T02:02:00.000-07:00

May & Baker Nigeria: Audit Officers

May & Baker Nigeria Plc, a key player in the Nigerian Healthcare & FMCG market with strong brand presence, seeks to recruit for: Audit Officers
AUDIT OFFICERS

Reporting to the Internal Auditor, the incumbents must possess a minimum of HND/ BSC in Accountancy with at least one year audit experience.

The incumbents must also possess good numerical, communication and analytical skills.

AGE: Not more than 30 years old

Remuneration:

Remunerations for these applicants are attractive and negotiable.

Method of Application:

Interested candidates should forward handwritten applications with copies of CV and credentials to:

The Employee Services & Development Manager.
May & Baker Nigeria Plc
3/5 Sapara Street,
Industrial Estate P.M.B 21049,
Ikeja – Lagos.

Only short-listed candidates will be contacted.

Deadline is 4th April 2010

SW Global Limited : Marketing Manager

2010-04-22T07:13:00.000-07:00

Job Objective
The ideal candidate will be highly organized, capable of managing multiple, complex tasks and able to work with several groups at once. The candidate should be able to prioritize and execute when
necessary with National Marketing and make informed changes as needed. As with most eCommerce roles, the candidate will also need to understand web technology, and be able to thrive in a fast-paced, dynamic environment where the ability to focus on what matters most amidst a steady stream of competing priorities is crucial.
Position Introduction

SW Global Limited seeks a qualified individual for the position of Marketing Manager with branding background. The successful applicant must be able to clearly distill and deliver the message of SW Global to a wide range of target markets. S/he must be able to differentiate the services of SW Global from its competitors in order to ensure user loyalty.
Duties and Responsibilities
* Establish marketing strategies to meet organizational objectives

* Develop and implement a Global marketing plan and branding scheme for the organization

* Must have demonstrable success in terms of driving internal and external teams to meet aggressive goals

* Work with the team to develop innovative marketing programs and show event campaigns

* Manage correspondence with media and advertising outlets

* Prepare and present marketing and corporate presentations
* Create and maintain the business plan for the markets served by our product line
* Oversee all marketing, advertising, and promotional staff and activities
* Develop and manage the marketing budget to drive the timely completion of marketing goals and objectives on a quarter by quarter basis.
* Ability to manage multiple projects under tight deadlines
* Ability to develop and apply creative solutions to complex issues.
* Ability to create business cases and analyze results

o Primary Target Customer and/or Client

o Competition

o Product and Service Mix

o Unique Selling Proposition
Educational Requirements and Work Experience
* Bachelor's degree or other 4 year university degree. MBA a plus

* Minimum of 7 years experience in integrated marketing and branding
* Ability to manage multiple projects under tight deadlines
* Ability to develop and apply creative solutions to complex issues.
* High volume marketing communications across multiple platforms.
* Proven ability to manage projects, budgets and marketing communication agencies

* Experience working with a cross-functional and international team preferred.

Required characteristics

* Deep understanding and ability to originate and apply marketing concepts

* Excellent customer service skills

* Executive level presence and influence

* Global perspective and understanding of business marketplace and passion for strategic, well-executed marketing programs

* Ability to work in a high energy environment with positive ambitions and strong work ethics.

* Analytical and problem-solving skills; think strategically and develop long-term plans and relationships; have excellent interpersonal, communication, and presentation skills.

* Ability to take ownership about assigned projects; ability to work independently and with a team

* Deep understanding and ability to originate and apply marketing concepts
* Global perspective and understanding of business marketplace.
* Passion for strategic, well-executed marketing programs

Candidates from the diaspora with American or European experience preferred for their international experience.

Please provide passport size photograph.

TO APPLY FOR THIS POSITION:

Please send a cover letter and CV to hcm@swglobal.com.

Be sure to include the position title in the subject line.

Online Strategist at SW Global Ghana

2010-04-22T07:05:00.000-07:00

Online Strategist
Accra, Ghana
Job Objective
The position holder is a leader responsible for customer retention and the ROI and P/L associated with all company products. This individual must have a passion for analytics, thrive on testing, be the leader behind great creative initiatives and possess the team-building and management skills essential for
success. He/she will be responsible for setting goals, building and testing online marketing campaigns, managing the implementation/analysis of these campaigns, and reporting to Executive Management.
Duties and Responsibilities

Defining Site strategy and the business plan that will enable the Company to meet its business objectives

Controlling site design standards and content by working with in-house creative resources, while optimizing design for consumer usability

Manage ongoing testing and validation of creative standards with statistically significant result

Ongoing development and management of site analytics to track key metrics, with routine reporting to Senior Management

Monitoring of competitive market and customer needs, including championing of social interaction and user contributions on the Site; and the appropriate translation into enhancements and new product introduction
Coordinates content, maintenance, production of all new sites
Executes e-communications and click through tracking reports for b-2-b and consumer audience
Analyzes and recommends search engine optimization and online advertising
Proactively brings print campaign elements to online

Produces and analyzes quarterly web trends reporting
Responsible for management of web photography assets

Oversees online marketing budget and timing of online projects and expenses
Coordinates and produces corporate/leasing print materials as directed
Assists with presentations as needed for division
Interfaces with various levels throughout the company
In-charge of building customer preference databases for e-communications, shifting print ads and direct mail coupons to online, mobile web and micro-sites, search engine optimization and paid online advertising
Create strategic initiatives including developing and implementing next-generation websites and microsites, and defining strategies to optimize current web presence
Manage the research and analysis of e-comm. metrics, competitive websites and social networking sites such as MySpace and FaceBook.

Educational Requirements and Work ExperienceMinimum of a Bachelor’s Degree in Computer Science, IT Marketing or allied courses

5+ years experience marketing web and software services and products

Extensive B2B experience to design and development community/ online marketers
Usability and user experience testing expertise highly preferred

Prior experience in an early stage start-up

Dynamic and proactive business development personality

Demonstrated experience creating marketing strategies from the ground-up

Must have strong project and agency management experience
Ability to work in cross functional and cross divisional projects

Technical skills needed; basic knowledge of HTML, familiarity with DreamWeaver, ESP (e-mail service provider) such as SilverPop, PhotoShop, familiarity with website analytics, Pay Per Click and Search Engine Marketing program management, experience with Photoshop, management of Web site development efforts, e-mail marketing program management, and ability to manage online agencies, projects and budgets.
Ability to clearly communicate in written form is essential to articulate key messages

TO APPLY FOR THIS POSITION:

Please send a cover letter and CV to hcm@swglobal.com.

Be sure to include the position title in the subject line.

Country Operations Manager

2010-04-22T06:53:00.000-07:00

Country Operations Manager
Abuja, Nigeria

Job Objective

The Country Operations Manager will be accountable for the effectiveness, profitability and business growth of all assigned sites and accounts, and other administrative tasks supporting our
Business. The candidate will have the executive presence to lead a leadership forum.

Position Introduction

This is a highly visible and highly critical function requiring excellent relationship building, collaboration, communication, influence, and negotiation skills. This leader must have strong technical and business skills to understand and work with the business and technology owners. S(he) must have skills to see through complexity and identify key risks and opportunities when working with program and operations leaders.

Duties and Responsibilities

* Responsible for driving the process for creation and reporting of business operations goals, metrics, and dashboard for projects with the goal of identifying and driving towards operational excellence and continuous performance improvement

* Develops and guides the overall operation of the business, including creating and implementing the business plans. Guides operational activities on an ongoing daily basis, exercising tight cost control and maximizing price realization in the market place to influence profits

* Responsible for all aspects of the Business Operations; leadership team meetings, including defining the rhythm for the business, identifying and teeing up the right agenda, actions and follow-up, program visibility and tracking, presentations etc..

* Provide business leadership in assisting the team with identifying and synthesizing strategic business opportunities and developing business plans.

* Work directly with the departments in establishing weekly/monthly goals and providing day-to-day operations support to all departments.

* Accountable for the implementation, improvement and adherence to Company policies/processes at assigned sites.

* Responsible for coordinating with the Global office to plan project roll-outs and establishing project deadlines.

* Responsible for monitoring the timely and accurate processing of all HCM paperwork within the Divisions.

* Monitor the departments and markets’ progress in achieving project and monthly reporting deadlines (Revenue Variance Reports, Headcounts etc.)

* Maintain strict confidentiality with regard to personnel issues.

* Direct participation in the selection and hiring process of new personnel throughout the company.

Conduct market audits (contract, billing, and general market operations).

* Collaborate with members of other functional teams and lead these teams to develop a shared understanding of operational performance drivers and key metrics

* Performs other duties as required.

Educational Requirements and Work Experience

* Bachelor’s degree plus an MBA required

* 4+ years experience in a business or sales operations environment

* Ability to foster and manage relationships across multiple departments and disciplines to meet aggressive goals and strict deadlines

* Distinctive problem solving and analytic skills, combined with strong business judgment

* Strong critical/conceptual thinking skills combined with the ability to synthesize information to see the big picture while effectively managing details

* Strong leadership aptitude

* Proven quantitative ability and Excel spreadsheet modelling skills

* Experience in a fast paced software, Internet or media industries helpful

* Excellent written and oral communication and interpersonal skills

* Must have a high degree of operational skills to support metrics, and fact based management decision making.

* Must be experienced in developing financial plans, budgets, and business plans.

TO APPLY FOR THIS POSITION:

Please send a cover letter and CV to hcm@swglobal.com.

Be sure to include the position title in the subject line.

Project Manager at SW Global Abuja, Nigeria

2010-04-22T06:08:00.001-07:00

Project Manager
Abuja, Nigeria
Job Objective
The Project Manager is responsible for the successful design, delivery and implementation of the enterprise business solutions (projects & initiatives). This individual manages, mentors and leads
the team through the entire solution development project lifecycle - from vision to promotion. Through planning, organization, collaboration, strategic guidance, formal process and controls, and good communication, the Project Manager ensures the success of each initiative. This individual possesses a strong background in project management, business solution development, web technologies, development methodologies and leadership. Candidates must have outstanding communication, team building, strategic thinking, creative and technical skills allow the delivery of initiatives on time as well as budget. The Project Manager works closely with the client and management to define and manage expectations, control scope, mentor and lead their team, implement methodology and continually enhance processes.

Duties and Responsibilities

* Participate in the development of the technical implementation strategy to support the enterprise's business strategy.

* Manage the design and delivery of enterprise-level business initiatives.

* Creates accurate project estimates, define the project's approach, create staffing plans, and develop and maintain a precise project plan.

* Define a clear project hierarchy, establish roles and responsibilities identify priorities, manage schedules, and work closely with team members to ensure they are on track.

* Manage and mentor team members and enable them to meet their fullest potential. Proactively anticipate and resolve all issues. Act as a liaison between the team and the client. Actively manage scope and eliminate potential slippage by eliminating obstacles - real or perceived - and staying constantly involved in the project.

* Establish and implement reporting, budget tracking, communication, issue resolution, change control and team protocol process standards.

Implement delivery methodology and processes to ensure the successful delivery of all engagements.

* Offer business and technical insight during the design of the solution and collaborate with the team.

* Author strategic documents that can be used to establish client executive buy-in, identify project ROI and secure sponsorship.

* Provide guidance and work closely with the team and the client to ensure that client expectations are properly set - and then exceeded.

* Ensure projects are delivered on time - and on budget.

* Exercise strong writing and messaging skills.

* "Own" each project; taking a proactive approach developing new ideas and concepts and constantly improving the process.

* Keep current with web technology, management processes, and e-business strategies.

* Foster a positive work environment and form positive relationships internally and externally.

* Perform back up account management duties for each account

* Perform other duties as required.

Educational Requirements and Work Experience

* MBA in Management Information Systems, Business Administration or related field

* 3-4 years project management experience in an Information Technology environment

* Project Management certification is a plus

Knowledge, Skills and Abilities

* Excellent written and verbal communication skills

* Proficient Computer skills, including Microsoft Office suite, MS

* Project/other project management applications, and email

* Team/Project meeting management skills, including preparation, execution and timely documentation of results

* Proven leadership and management skills and experience

* Ability to Multi-task and update technical knowledge regularly

* Knowledge of and experience with systems design and data modelling

* Familiar with management tools like Oracle, Agile, DOORS

* Self motivation and results orientation

* Professional presentation and demeanour

* Working Environment

* Work is normally performed in a typical interior/office work environment, however, some field work will be required at customer sites

* Limited physical effort required

TO APPLY FOR THIS POSITION:

Please send a cover letter and CV to hcm@swglobal.com.

Be sure to include the position title in the subject line.

SW Global LIMITED: Subject Matter Expert (SME) E-Healthcare (Consultant)

2010-04-22T05:49:00.000-07:00

SW Global LIMITED: Subject Matter Expert (SME) E-Healthcare (Consultant)
Job Objective
The position holder for this role would be responsible for researching and putting in place structures to set in motion our company’s entry into the wider E-Healthcare market. He/she should possess the

skills needed to provide specialist support to design, develop, evaluate and deliver the user experience for Healthcare related software products. This function covers in-depth familiarisation with all healthcare products from: product packaging, user interfaces, specialist care functionalities, and other customer collateral and includes tasks from across the product life-cycle, from initial product familiarization through product support and upgrade. The goal of the SME is to enhance the users' product experience by illustrating how the software meets their business needs and goals while ensuring overall efficiency in their operations.

Broad Duties and Responsibilities

To investigate and report on the market, technical and managerial feasibility of undertaking the E-Healthcare project, conduct a market survey and analysis and prepare a project document based on the study

To investigate, report as well as assist in conducting a comprehensive project appraisal which will enable the company to evaluate funding prospects for the project. The final appraisal will assess the market, technical and economic viability of the project.

To prepare detailed assumptions for developing operational projections for the first 10 years of operation.

To identify potential issues and risks likely to face the venture and recommend ways of minimizing adverse effects.

SCOPE OF WORK

The Project

1.Project Concept: To review the concept of the project in terms of scope and rationale and assess whether the project will be consistent with market demand.

2.Market: Provide a detailed assessment of the market(s) for the project, focusing on the demand, supply and pricing structure for the project’s services. Describe the project’s main competitors, and nature of the competitive environment in the target market. In view of the projected market opportunities, recommend the mix of services and optimal project size.

3.SWOT Analysis: Conduct a detailed analysis of each identified market’s strengths, weaknesses, opportunities and threats with relation to our identified product offerings.

4.Marketing: Assess and describe the arrangements to market the project’s products, and make recommendations on marketing issues.

5.Management and Organization: Provide recommendations on management, organizational structure as well as on the qualifications of key staff members. Make recommendations on requirement for training and technical assistance.

6.Environment / Economic Evaluation: Provide comments on the project’s potential environmental impact, positive and negative, and recommend mitigating measures, where necessary; Employment – direct & indirect as well as training of local labour and management.

7.Any other aspects of the project which in the consultant’s professional judgment would add to the quality of to the company’s profile and/or facilitate the successful implementation of the project including project management, hygiene, safety, quality control and other issues that could affect the project..

REPORTING

1.Develop, document, and implement worldwide support delivery plans to ensure clients receive seamless software support for their purchased offering.

2.Provide needed support to train and illustrate to SW Global customers, how the software meets their business needs and goals and ensures overall efficiency in their operations

3.Work with delivery management, product developers, account managers, finance, as well as technical sales and marketing as the support liaison between these business units and the customer.

4.Support, shape and redefine Service Delivery processes, ensuring technical consistency for SW Global customers.

5.Within the scope of the software development life-cycle, advice Product Development on technical support processes whilst preparing the SW Global support structure for new offerings and support readiness.

6.Help determine workload projections as input to the staffing plan required to develop software and provide support after implementation.

7.Responsible for developing a relationship with customers, to help identify other software service opportunities

8.Document all communication with customers and interdepartmental constituents related to outstanding technical issues in order to resolve or escalate to next level

9.Work with subsidiary sales and proposal teams to elaborate customer solutions (from simple projects to complex multi years projects)

10.Contribute to the customer proposal preparation in terms of competencies, resources, scope, schedule, workload, risks and costs.

11.Perform other duties as required.

Educational Requirements and Work Experience

Master’s Degree in Health Science or similar university education, MBA will be an added advantage

Experience or knowledge in Healthcare services

Some Knowledge of software development methodology is required

Excellent English speaking skills (able to present / manage international meetings with several stakeholders)

Good level of understanding on a wide range of technologies & project types

Excellent verbal and written communication skills

Passion and confidence in this fiel

Excellent interpersonal skills

TO APPLY FOR THIS POSITION:

Please send a cover letter and CV to hcm@swglobal.com.

Be sure to include the position title in the subject line.

Ghana Jobs: Country Director at Family Health International

2010-04-18T05:18:00.000-07:00

Family Health International
Location: Accra, Ghana
Last Date: May 15, 2010
Email: (Reference: www.westafrianjobs.blogspot.com)
Family Health International is a public health and development organization working to improve the lives of the world's most vulnerable people. Our 2,500 staff work in 55 countries conducting research
and implementing programs that advance public health and build local capacity to address development problems. Since 1971, Family Health International has been a global leader in family planning and reproductive health and, since 1986, in the worldwide response to HIV/AIDS. Our research and programs also address malaria, tuberculosis, and other infectious and chronic diseases. Our partners include US and international agencies, governments, foundations, research institutions, and individual donors. We seek qualified candidates for the position of Country Director based in Accra, Ghana.

Position Responsibilities:
The Country Director provides leadership and management oversight for all FHI’s portfolio of projects and activities of a medium to large and moderately complex country program; oversees operations and, as the primary FHI country representative, ensures strong collaboration between FHI and local Government, donors and sponsors. Represents FHI to external donors/sponsors and leads FHI business and resource development efforts in country. Also serves as project director or chief of party (COP) on designated FHI project/s.

Minimum Requirements:
BS/BA in public health or related field, and 11-13 years relevant experience in international development programs with 5-7 years supervisory experience; or MS/MA/MPH in public health or related field, and 9 - 11 years relevant experience in international development programs, with 5-7 years supervisory experience; or PhD, MD or equivalent degree with 7 - 9 years relevant experience with international development programs and 5-7 years of supervisory experience. Overseas field experience required. USAID experience preferred, with strong background in HIV/AIDS program management.

FHI has a competitive compensation package. Interested candidates may register online through FHI's Career Center at
http://www.fhi.org/en/AboutFHI/Employment/index.htm or through the International Employment section at www.fhi.org. Please submit CV/resume and cover letter including salary requirements. Please specify source in your application. AA/EOE/M/F/V/D

Ghana Jobs: Careers at Vodafone

2010-04-17T16:41:00.000-07:00

Joining Vodafone Ghana gives you an opportunity to build your career in a dynamic, changing environment.

What kind of people do we look for at Vodafone Ghana? People who can demonstrate that

they have the attitude and behaviours that can really add value to our business; that’s people who are highly focused on the customer, embrace innovation and are determined to succeed; in short it’s The Vodafone Way.

In return for your hard work and commitment, Vodafone offers an excellent remuneration package, a range of company benefits and a commitment to helping you maximise your performance.

Our scope of work ranges from technical to commercial, marketing to engineering, logistics to IT. Whatever your qualifications and areas of experience, look out for any vacancies that will be posted here when they arise.

To apply to a vacancy please email your CV to careers.gh@vodafone.com stating the title of the vacancy you wish to apply for in the subject line. We look forward to hearing from you.

Due to strict visa restrictions, we regret that we can only accept applications from candidates who have the right to live and work in Ghana at this time.
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Jobs in Ghana: Customer Service Agent Town Office (m/f), Accra/Ghana

2010-04-17T16:32:00.000-07:00

Customer Service Agent Town Office (m/f), Accra/Ghana
Location: Accra / Ghana

Lufthansa German Airlines is looking for you as an Customer Service Agent Town Office (m/f).

The Customer Service Agent Town Office (m/f) is responsible for telephone sales and ticketing with
particular emphasis on service excellence and with the aim of increasing sales and revenue for the different airlines of the Lufthansa Group and Star Alliance partner.

* Provide customer service and sales-information to customers and to finalise sales
* Carrying out reservations and re-bookings and special service requests
* Processing of requests via various computer reservations systems and internal
queues
* Handling of all tasks related to the Lufthansa frequent flyer program
* Handling of general telephone enquiries, incl. the handling of team/department
calls
* Assistance of travel agents with all product enquiries (incl. net fare contracts,
route deals, irregularity handling etc.) and special service requests
* Participate in projects and tasks beyond own job responsibilities

Your profile

* highly motivated team players with an excellent service attitude and a strong sense for sales
* a pro-active, systematic and target-oriented work approach
* very good communication skills in English as well as broad social skills
* Industry related work experience and knowledge of CRS as well as tariff- and ticketing know how are of advantage
* Ghanaian nationality or a valid residence and work permits for Ghana.

Lufthansa is one of the world`s leading airlines. As an internationally-operating aviation Group Deutsche Lufthansa is active in five business fields: Passenger Transportation, Logistics, MRO, Catering and IT Services. More than 400 subsidiaries and holding companies also belong to the Group. The airline offers more than 200 destinations in approximately 80 countries using around 722 aircraft, 317 of them belong to Lufthansa German Airlines. More than 76 million passengers worldwide place their trust in us each year. The dedication, skills and excellent service of our 117 000 employees everywhere in the world is one of our greatest strengths.

Lufthansa German Airlines

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Energy and Transport Infrastructure Adviser, Nigeria

2010-04-17T16:27:00.000-07:00

Energy and Transport Infrastructure Adviser, Nigeria
This challenging position requires a creative and experienced achiever. S/he will have the charisma and
confidence to influence senior Government and private sector players to adopt the right policies and actions for infrastructure reform.

Closing date for applications is 24 April.2010

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Jobs in Nigeria: Strategic Behavior Communication officer at FHI

2010-04-17T16:12:00.000-07:00

Since 1971 Family Health International (FHI) has been at the forefront of public health research and intervention programs in the developing countries. In collaboration with national governments, local
communities and leading research institutions, FHI delivers services and conducts research in
HIVIAIDS, other infectious diseases and reproductive health to improve the lives and well-being of some of the world’s most vulnerable populations. In Nigeria, FHI is engaged in providing public health services and implementing programs in HIV/AIDS, TB, reproductive health, malaria, and health systems strengthening in partnership with the Government of Nigeria. To strengthen our operations in the country, we are seeking qualified candidates for the following position:
Strategic Behavior Communication officer
Under the direclion of the Senior Program Officer (SPO)/Senior Strategic Behavior Communication Advisor, the SBC Officer will coordinate all Strategic Behavior and Corporate Communications (SB&Cq activities of the zonal office with particular emphasis on abstinence/be faithful/other prevention and corporate image making activities.

Key Responsibilities
• Work with Ihe Senior Sirategic Behavior Communication Advisor (SBCA) to coordinate the development orSBCfCC/IEC/media materials for the zonal program

• Coordinate the development of communications materials and participate in their review and comment on print and electronic media materials inclUding scripts, posters, leaf lets. and video/audio recordings

• Work with relevant stakeholders in HIVlAlDS/STIITB prevention. Care. Support and treatment by working towards increasing knowledge and creating demand for HIV counseling and testing. treatment services and products using different activities and strategies

Minimum Requirements

• Bachelers degree or higher diploma in health communication/promotion. Mass communication. Social work, public relations, advertising, media. Broadcasting, English, journalism, languages and linguistics or behavioral science with demonstrated ability to manage SSC activities in a large. complex health-related project or general arts, pUblic health, management, marketing, environmental. natural or social sciences with at least 3 years experience in health communication/promotion, public relations, journalism, advertising, media, broadcasting or marketing in a similar setting .
• At least 5 years post-NYSC work experience
• A masters degree with 3 years experience will be considered
• Professional membership of relevant professional bodies such as APCON, NIPR and NIM will be an advantage

Method of Application
Interested candidates should forward their suitability statement (application) and resume (CV) as a single M word document on/before 23rd April 2010 to:
commsjob@ghain.org for Communication and Knowledge Management Department

Only applications sent electronically (i.e. by e-mail) with the job title and location clearly indicateas the mile will beconsidered,andonly shortlisted candidates will becontacted
Please do NOT send more than one application.
Failure to follow these instructions will lead to automaticdisqualification.

DISCLAIMER: Family Health International (FHI) does not test/interview candidates for a fee and all our testsllnterviews are conducted in the country officeAbuja or our zonal offices.