Windows Community

IE 8 does not remember the password

2009-11-26T06:35:00.000-08:00

Solution 1 :
Place a check mark next to “Remember me” while logging into the mail box or any other password protected sites.

Solution 2:
1. Open Internet Explorer and click on Tools > Internet Options
2. Click on Content tab and under Autocomplete click oN Settings.
3. On the new window, please check the following options:
a. Usernames and passwords on forms
b. Ask me before saving passwords
4. Click on OK.

Solution 3 :
1. Open Internet Explorer window.
2. Click on Tools tab, select “Internet options”. It will open “Internet options” window.
3. Click on “Privacy” tab.
4. Click on “Advance”.
5. Check “Override manual cookie handling”.
6. Click on apply and ok.

Solution 4 :
1. Open Internet Explorer window.
2. Click on Tools tab, select “Internet option” It will open “Internet Options” window.
3. Under “General” tab, uncheck “Delete files on exit” option.
4. Click on apply and ok.

Solution 5 :
If “Ccleaner” is installed on the system, please Uninstall “Ccleaner.
Just uncheck the box CCleaner> Settings> Run CCleaner when the computer starts.
You may download Ccleaner application from following weblink.
http://www.ccleaner.com/download

The Software Licensing Service reported that the license store contains inconsistent data

2008-08-20T19:15:00.000-07:00

Issue: You may receive following error message when computer boots.

An error has occurred.
Code: 0xC004E002
Description: The Software Licensing Service reported that the license store contains inconsistent data

You will get option to start computer in reduced functionality mode

Cause: You may face this issue if Windows Vista’s one or more licensing files are corrupt.

Workaround: First, regenerate Vista's Licensing file and if that doesn't resolve the issue, we will rename a file that will for Vista to ask you to enter the Product Key from the sticker on the side (or bottom) of your computer and Activate Vista.

Please follow the steps below. If the first set of steps does not resolve, move on to the next set of steps.

Step set #1

1) Open Internet Explorer

2) A Browser will open, type: %windir%\system32 into the address field

3) Find the file cmd.exe

4) Right Click on the cmd.exe and select Run as Administrator

5) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

6) Hit the Enter key

7) Reboot 2 times

Step set #2

1) Open Internet Browser

2) Type %windir%\system32 into the browser address bar.

3) Find the file CMD.exe

4) Right-Click on CMD.exe and select Run as Administrator

5) Type: net stop slsvc (it may ask you if you are sure, select yes)

6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

7) Type: rename tokens.dat tokens.bar

8) Type: cd %windir%\system32

9) Type net start slsvc

10) Reboot Twice

11) Vista may require you to enter a Product Key (use the COA SLP key found on the sticker on the side or bottom of your computer) and Activate. Use the Activate by Phone method outlined below

Activate by Phone steps:

a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.

NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to transfer you to a Live Rep.

Error 80240028 when installing Windows Update KB955428

2008-08-18T23:28:00.000-07:00

Windows Update fails to install (Security Update for Microsoft Works 8 (KB955428)). This updates searches for works8.msi but this file is no longer listed on the hard drive.

Resolution :

http://www.microsoft.com/downloads/details.aspx?FamilyID=458985c3-9c6f-4049-81cd-0d0389c81f11&DisplayLang=en

Download KB955428_en-US.cab (6th file from above web link).

Save it then double click it to install.

Restart the PC.

You will no longer receive this automatic update.

Windows Movie Maker has encountered a problem and needs to close. We are sorry for the inconvenience

2008-08-18T19:14:00.000-07:00

Error: Windows Movie Maker has encountered a problem and needs to close. We are sorry for the inconvenience.

Also you may receive an error message which says the following.

“Faulting application moviemk.exe, version 2.1.4026.0, faulting module qedit.dll, version 6.5.2600.2180, fault address 0x0001b2af.” While launching Windows Movie Maker.” (XP)

Check the error signature and if it is related to qedit.dll, Follow the steps below.
1. Start > Run
2. regsvr32 c:\windows\system32\qedit.dll -u
3. Press OK .
4. Open Windows Movie Maker and error should not appear again.

How to install the printer Manually using the Windows XP native driver.

2008-08-18T00:13:00.001-07:00

How to install the printer Manually using the Windows XP native driver.

1. Click Start> Control Panel

2. In Control Panel Click Printers and Other Hardware

3. In this window Select Add a Printer.

4. Select Local Printer attached to this computer, then Next

(Don’t Select Automatically Detect?)

5. Select LPT1 from the port list, then Next.

6. Select Compaq from the Manufacturer List then Highlight Compaq IJ1200 Inkjet Printer, click Next.

7. Follow the prompt to Install the printer.

Once the Printer is fully installed you can change the Port setting from the Printer Properties, to do so use the steps listed:

1. Right Click the Printer>Properties.

2. Select Ports.

3. Choose/Select the Ports that you want to use (may be a USB or LPT2)

4. Click Apply then OK

Repair corrupt HELP and Support Center in Windows XP

2008-08-18T00:04:00.000-07:00

Repair corrupt HELP and Support Center in Windows XP

Follow any of these steps:

STEP1

1.Click Start,Run menu. In the Run menu box type in:-services.msc and click OK or, press the Enter Key.

2.In the Services(Local) window scroll down to Help and Support and double click on it.

3.Change the Startup type to Automatic and services status 'Start'.

4.Click OK/Apply.

STEP 2

1. Click Start, click Run, type Regedit, and then click OK.

2. Locate the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\HELPCTR.EXE

If this registry subkey does not exist, right-click the following registry subkey, click New, click Key, type HELPCTR.EXE, and then press ENTER:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths

3. In the left pane, click HELPCTR.EXE, in the right pane, right-click (Default), click Modify, in the Value data box, type C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe, and then click OK.

4. Quit Registry Editor, and then restart your computer.

STEP 3

1. Click Start, click Run, type sysdm.cpl in the Open box, and then click OK.

2. Click the Advanced tab, and then click Settings under Performance.

3. Click the Data Execution Prevention tab.

4. Click Turn on DEP for all programs and services except those I select.

5. Click Add, and then locate the Helpctr.exe file in the following folder:

C:\WINDOWS\PCHEALTH\HELPCTR\Binaries

6. Click Open.

7. If the Help and Support Center check box is not selected, click to select the check box.

8. Click OK, and then restart your computer.

Volume/speaker icon missing in taskbar in XP

2008-08-17T23:56:00.001-07:00

Volume/speaker icon missing in taskbar in XP

This issue could occur when the file associated with Sound driver is corrupt.

1.Click the Start button.
2.Click Run.
3.The Run window appears.
4.In the Open: field, type: cmd
5.Click the OK button.
6.The C:\WINDOWS\System32\cmd.exe window appears.
7.At the command prompt, type: C: Press the <Enter> key.
8.Type: CD i386 Press the <Enter> key.
9.ype: expand sndvol32.ex_ c:\windows\system32\sndvol32.exe
10.Press the <Enter> key.
11.Close the C:\WINDOWS\System32\cmd.exe window.

Follow the instructions in the Place the Volume Control Icon on the Taskbar section.

1.Place the Volume Control Icon on the Taskbar
2.Click the Start button.
3.Click Control Panel.
4.The Control Panel window appears.
5.Double-click the Sounds and Audio Devices icon.
6.The Sounds and Audio Devices Properties window appears.
7.In the Device volume section of the window, click to select the Place volume control on the taskbar box.
8.Click the OK button.
9.Close the Control Panel window.

The Volume Control icon should appear on the taskbar.

You receive a WAB.dll file missing error message when you open the Windows Address Book in Outlook 2000

2008-08-17T23:49:00.000-07:00

Issue : You receive a WAB.dll file missing error message when you open the Windows Address Book in Outlook 2000

Resolution :

Click on Start>Run. Type :

\Program Files\Common Files\System

Click OK.

Copy the following files:

wab32.dll

wab32res.dll

Click on Start>Run.Type

\Windows\System32

Click OK.

Paste the copied the files in the System32 folder.

Open the Outlook 2000 Address book now.

CHKDSK runs on every start of the computer

2008-08-17T21:30:00.000-07:00

CHKDSK runs on every start of the computer

Solution:

Patch:

Please visit the following web link and download the patch.

http://www.kellys-korner-xp.com/regs_edits/disablecheckdisk.reg

Save the same on to the Desktop. Right click the same to find the Merge option.
Select Merge.
Restart the computer.

********************

Manual Change:

Click Start and then Run.
Type REGEDIT and hit Enter.

Please set the following keys to the values shown.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"SFCScan"=dword:0000000

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager]
"AutoChkTimeOut"=dword:0000000

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager]
"BootExecute"=hex(7):00,00

Close the registry editor.

Restart the computer.

Recording Tab missing - CD/DVD Drive

2008-08-17T21:25:00.000-07:00

Recording Tab missing - CD/DVD Drive – Windows XP

To solve the issue, we have to edit Windows registry to identify CD-R or CD-RW drive as recordable drive. Follow these steps to do so:

WARNING: If you use registry editor incorrectly, it may cause serious problems and you may have to reinstall the Operating System. Microsoft can not guarantee that you can solve the problems that result from using registry editor incorrectly. Use registry editor at your own risk

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Expand the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD Burning\Drives
4. On the File menu, click Export.
5. In the File name box, type backup of drives key, and then click Save.
NOTE: You can restore this registry subkey by double-clicking the backup of drives key.reg file that you saved.

6. In the left pane of the Registry Editor window, click the Volume
{GUID} folder under Drives, where GUID is a 32-character hexadecimal globally unique identifier.

NOTE: If you have more than one CD-ROM drive in the computer, an additional Volume {GUID} folder is listed for each drive.

7. In the right pane of the Registry Editor window, double-click Drive Type.

8. In the Value data box, type 1 or 2, depending on the drive type, and then click OK.

The drive type should be 1 if it is a CD-R and 2 if it is a CD-RW.

9. Quit Registry Editor.
10 Click Start, and then click My Computer.
11. Under Devices with Removable Storage, right-click the CD-R drive or CD-RW drive, and then click Properties on the shortcut menu that appears.

12. If the Recording tab is displayed, the drive is successfully installed.

Unable to Open EML File Attachments in Outlook Express

2008-08-17T21:16:00.000-07:00

Unable to Open EML File Attachments in Outlook Express

SYMPTOMS

When you attempt to open an .eml attachment in Outlook Express, either the file may not open or you may receive an error message that states that there is no program associated with this file type.

CAUSE

This behavior can occur if an installed third-party e-mail program has an associated .eml file type.

RESOLUTION

To resolve this behavior, either run the Msimn executable file with the /reg option to force Outlook Express to re-register its file types, or re-register the .eml file type in My Computer.

To run the Msimn executable file with the /reg option:

1.Quit Outlook Express.

2.Click Start, and then click Run.

3.In the Open box, type msimn /reg, and then click OK.

To re-register the .eml file type in My Computer:

1.On the desktop, double-click My Computer.

2.On the Tools menu, click Folder Options.

3.Click the File Types tab.

4.Under Registered file types, click EML Outlook Express Mail Message, and then click Advanced.

5.Click Open, and then click Edit.

6.Type the following single line in the Application used to perform action box:

"C:\Program Files\Outlook Express\MSIMN.EXE" /eml:%1

7.Click OK, click OK again, and then click Close.

"Error 1068" Error Message when you try to start the Windows Firewall service in Windows XP

2008-08-10T17:48:00.000-07:00

"Error 1068" Error Message when you try to start the Windows Firewall service

Symptom

When you attempt to start the Windows Firewall service in a Windows XP Service Pack 2 computer, the following error message may appear:

Could not start the Windows Firewall/Internet Connection Sharing (ICS) service on Local Computer.

Error 1068: The dependency service or group failed to start.

Resolution

To resolve this issue, make sure that all dependant services have been started. To do this, follow these steps:

Click Start, Run and type Services.msc
Double-click the Network Connections entry
Set its Startup type to Manual
Click Start to start the service
Double-click Windows Management Instrumentation
Set its Startup type to Automatic
Click Start to start the service.

After starting the two dependant services, try to start the Windows Firewall service.

"Error 2" when starting the Windows Firewall service

2008-08-10T17:41:00.000-07:00

"Error 2" when starting the Windows Firewall service

Symptoms

When you try to start the Windows Firewall service in a Windows XP Service Pack 2 computer, the following error may occur:

Could not start the Windows Firewall/Internet Connection Sharing (ICS) service on Local Computer.

Error 2: The system cannot find the file specified.

Also, the following event may be recorded in the Windows Event Log:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: <date>
Time: <time>
User: N/A
Computer: <Computer name>
Description:
The Windows Firewall/Internet Connection Sharing (ICS) service terminated with the following error:
The system cannot find the file specified.

Resolution

This problem occurs if one or both of the files ipnathlp.dll or ipnat.sys are missing. To resolve this problem, extract a new copy of the missing file from the Windows XP CD-ROM. Ipnathlp.dll should be present in the %systemroot%\system32 folder, and ipnat.sys should be present in the %systemroot%\system32\drivers folder on the computer's hard disk. To extract the missing files, follow these steps:

Insert the Windows XP disk into the CD drive.
Click Start, click Run, type cmd in the Open box, and then click OK
At the command prompt, type the following command, and then press ENTER.

expand X:\i386\ipnathlp.dl_ %systemroot%\system32\ipnathlp.dll

Similarly, expand ipnat.sys file to the Drivers folder. Use the following command:

expand X:\i386\ipnat.sy_ %systemroot%\system32\drivers\ipnat.sys

Error 1068 "The dependency service or group failed to start" when starting the Spooler Service

2008-08-10T17:37:00.000-07:00

Error 1068 "The dependency service or group failed to start" when starting the Spooler Service

Symptoms

When you attempt to start the Print Spooler service (using Services.msc), one of the following error messages may appear and the Spooler service does not start:

Could not start the Print Spooler service on Local Computer.
Error 1075: The dependency service does not exist or has been marked for deletion.

Could not start the Print Spooler service on Local Computer.
Error 1068: The dependency service or group failed to start.

The event log may display the following messages:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7003
Description:
The Print Spooler service depends on the following nonexistent service: <servicename>

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Description:
The Fax service depends on the Print Spooler service which failed to start because of the following error:
The dependency service does not exist or has been marked for deletion.

Resolution

To resolve the problem, fix the dependency information for the Spooler service.

Click Start, Run and type the following:

CMD /K SC CONFIG SPOOLER DEPEND= RPCSS

Alternately, to accomplish this using Registry Editor:

Click Start, Run and type Regedit.exe

Navigate to the following branch

HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ Spooler

In the right-pane, double-click the DependOnService value

Delete the existing data, and then type RPCSS

Close Regedit.exe

How do I enable Java?

2008-08-08T08:10:00.001-07:00

How do I enable Java?

Internet Explorer with Microsoft Virtual Machine

From the "Tools" menu, choose "Internet Options"

Select the "Security" tab

Click the "Custom Level" button

Scroll down and locate "Java Permissions" and ensure that "Medium Safety" is enabled

Scroll down and locate "Scripting" and ensure that "Scripting for Java applets" is enabled

Click the "OK" button to exit

Restart the browser, open the web page with which you are facing the issue and check if it resolved.

Internet Explorer with Sun Java Virtual Machine 1.5.x

Step 1: Verify that "Scripting for Java Applets" is enabled

From the "Tools" menu, choose "Internet Options"

Select the "Security" tab

Click the "Custom Level" button

Scroll down and locate "Scripting" and ensure that "Scripting for Java applets" is enabled

Click the "OK" button to exit

Step 2: Verify that the Sun Java Plug-in is installed and enabled

From the "Control Panel", double-click on the "Java Plug-in" to open the "Java Control Panel"

Select the "Advanced" tab

Click on the plus sign beside the "<APPLET> tag support" option

Ensure that the box beside "Internet Explorer" is checked

Click on the "Apply" button

Close the "Java Control Panel"

Restart the browser, open the web page with which you are facing the issue and check if it resolved.

Note: If the Java Plug-in is not present in your control panel, you will need to download a recent version of a Java Runtime Environment (JRE) which includes the Java Virtual Machine from the Sun Microsystems Inc. Web site.

Internet Explorer with Sun Java Virtual Machine 1.4.x

Step 1: Verify that "Scripting for Java Applets" is enabled

From the "Tools" menu, choose "Internet Options"

Select the "Security" tab

Click the "Custom Level" button

Scroll down and locate "Scripting" and ensure that "Scripting of Java applets" is enabled

Click the "OK" button to exit

Step 2: Verify that the Sun Java Plug-in is installed and enabled

From the "Control Panel", double-click on the "Java Plug-in" to open the "Java Plug-in Control Panel"

Select the "Browser" tab

Ensure that the box beside "Microsoft Internet Explorer" is checked

Click on the "Apply" button

Close the "Java Plug-in Control Panel"

Restart the browser, open the web page with which you are facing the issue and check if it resolved.

Unable to select Windows XP style on the Appearance tab of Display Properties in Windows XP

2008-08-06T18:27:00.000-07:00

You are unable to select Windows XP style on the Appearance tab of Display Properties

When you try to select Windows XP style on the Appearance tab of the Display Properties dialog, the Windows and buttons drop-down list only contains Windows Classic style.

To workaround this behavior:

1. Start / Run / Services.msc / OK.

2. Scroll to the Themes service and double-click it.

3. Set the Startup type to Automatic and press Apply.

4. Press the Start button (under Service Status).

5. Press OK after the Themes service starts.

6. Select Windows XP style on the Appearance tab of the Display Properties dialog.

7. Press Apply and OK.

How to Reinstall Windows Movie Maker in Windows XP

2008-08-01T18:36:00.000-07:00

How to Reinstall Windows Movie Maker

NOTE: You must be logged on as Administrator or as a member of the Administrators group in order to perform this procedure.

1. Click Start , click Run , and then type the following command:

%systemroot%\inf

NOTE : There are no spaces at all in the preceding command line.

2. Click OK to open the INF folder.

3. Locate the file moviemk.inf

Right-click the file, and then click Install . This will reinstall the files that Search needs to proceed normally.

You will be asked to place your windows XP cd rom in the drive. then redirect the path to C:\Windows\i386

Movie Maker issues: Microsoft Support link:

http://support.microsoft.com/search/default.aspx?catalog=LCID%3D1033&query=Movie+maker+issues&mode=r

16-bit MS-DOS Subsystem Error in Windows XP

2008-08-01T18:01:00.000-07:00

16-bit MS-DOS Subsystem Error in Windows XP

This issue may occur if one or more of the following files are missing or damaged:

Config.nt

Autoexec.nt

Command.com

To resolve this issue, perform the following steps::

Please install a patch from the link given below. When the patch downloads save it on the desktop. Then right click on the downloaded file and choose Extract to and make sure that you choose the directory C:\Windows\System32.

If you have got the right directory you will be asked if you wish to overwrite the existing files. Say yes, reboot and try your program again.

http://homepage.ntlworld.com/spencer.greystrong/XPFiles.zip

Procedure 2:

Following the steps to resolve the issue:

1. Click Start, and then click Run.

2. In the Open box, type cmd, and then click OK.

3. At the command prompt, type the following commands, pressing ENTER after each command:

expand C:\i386\config.nt_ c:\windows\system32\config.nt

expand C:\i386\autoexec.nt_ c:\windows\system32\autoexec.nt

expand C:\i386\command.co_ c:\windows\system32\command.com

exit

4. Start or install the program. If the issue is resolved, do not complete the remaining steps. If the issue is not resolved, go to the next step.

5. Note: The Command.com file is not edited or created in this in the following process. Because of this, you may have to expand it from your Windows XP CD-ROM. Start Notepad.

6. In Notepad, type the following entries:

dos=high, umb

device=C:\Windows\system32\himem.sys

files=40

7. On the File menu, click Save As.

8. In the File Name box, type Config.nt, and then click Save. Close the Config.nt file.

9. On the File menu, click New.

10. In the new blank document, type the following entries:

@echo off

lh C:\Windows\system32\mscdexnt.exe

lh C:\Windows\system32\redir

lh C:\Windows\system32\dosx

SET BLASTER=A220 I5 D1 P330 T3

13. On the File menu, click Save As.

14. In the File Name box, type Autoexec.nt, and then click Save. Close the Autoexec.nt file.

15. Start Windows Explorer. Locate the Config.nt file, right-click the Config.nt file, and then click Copy.

16. Right-click the C:\Windows\System32 folder, and then click Paste.

17. Locate the Autoexec.nt file, right-click the Autoexec.nt file, and then click Copy.

18. Right-click the C:\Windows\System32 folder, and then click Paste.

19. Locate the Command.com file, right-click the expanded Command.com file, and then click Copy.

20. Right-click the C:\Windows\System32 folder, and then click Paste. Restart your computer.

Procedure 3:

1. Click Start, Run

2. Type CMD and click OK

3. At the command prompt, please type the following commands and press Enter key after each command:

rename C:\Windows\system32\Autoexec.nt autoexec.old

rename C:\Windows\system32\config.nt config.old

rename C:\Windows\system32\command.com command.old

expand D:\i386\autoexec.nt_ C:\Windows\system32\autoexec.nt

expand D:\i386\config.nt_ C:\Windows\system32\config.nt

expand D:\i386\command.co_ C:\Windows\system32\command.com

EXIT

4. Restart the system

Select all those files and copy them.

Then,

Open My Computer

Double click on C drive

Double click on Windows Folder

Double click on System 32 folder

Paste the copied files in the System 32 folder.

Why can't I hear the audio when I'm watching an online video?

2008-08-01T16:20:00.000-07:00

Why can't I hear the audio when I'm watching an online video?

To make sure that you hear sound while watching videos, please try the following:

Adjust the volume control on your computer and speakers.

Adjust the volume control located in the lower right-hand corner of the YouTube Video Player.

Ensure that the volume is up on other video players, such as Quicktime, Real Player or Windows Media player, as this might affect the video player sound.

If these steps don't correct the issue, you may want to try the steps below.

For PC users:

Click "Start".
Select "Run".
Type: sndvol32
Click OK".

Make sure the following are not muted and the volume is up for "Volume Control" and "Wave".
Make sure you have your sound card selected as the Default device:

Click "Start".
Select "Control Panel".
Open the "Sound and Audio Devices" icon.
Click the "Audio" Tab.
Under "Sound playback" set the Default device to your sound card not your webcam/modem.
Click "OK"

If you're still having trouble, check to see if your system meets these requirements for running the video player:

Macromedia Flash Player 7.0+ plug-in
Windows 2000 or higher with latest updates installed
Mac OS X 10.3 or higher
Firefox 1.1+, Internet Explorer 5.0+, or Safari 1.0+
Broadband connection with 500+ Kbps
Videos on YouTube are streamed through an Adobe Flash player. For the best viewing experience, we suggest you install the latest version of Adobe Flash after removing any old versions you've installed.

Please completely uninstall Flash before reinstalling the latest version.
To uninstall Flash, please follow Adobe's instructions, listed here.
Then, restart your computer and follow Adobe's instructions for reinstalling Flash, listed here.
If your system meets all the requirements, but the video player still isn't working properly, please try troubleshooting with a different browser. Remember to test the audio on multiple videos!

If you can't hear sound within videos embedded on other websites or blogs,your computer may be blocking third-party Flash content. To correct this, follow the steps below:
Visit http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html
The Adobe Flash Player Settings Manager should display.
Tick the box labelled: "Allow third-party Flash content to store data on your computer".
To ensure the selection sticks, please click one of the tabs at the top of that box and then click back to the (Global Storage Settings Panel). The box should still be ticked.
Once this is complete, close all browser windows and try playing an embedded video.
Please be advised that this action stores a Flash cookie on your computer. Flash enables this by default upon install.

If this step doesn't help, please check your Antivirus and Firewall software to see if you're blocking third-party Flash content.

Microsoft word error when trying to save the changes

2008-08-01T16:18:00.000-07:00

Microsoft word error when trying to save the changes

"MICROSOFT OFFICE WORD HAS STOPPED WORKING: A PROBLEM CAUSED THE PROGRAM TO STOP WORKING CORRECTLY. WINDOWS WILL CLOSE PROGRAM AND NOTIFY IF SOLUTION IS AVAILABLE" when trying to save the changes to the word document.

Resolution:
1. Close the word document open on the computer.
2. Click the “Start” button at the bottom-left of your screen, select Run, type Regedit and click OK.
3. Expand “HKEY_CURRENT_USER”, then expand “Software”, then “Microsoft”, then “Office”, then “8.0”, “9.0” or “10.0”, depending on your version, then “Word”, and you'll see a folder called “Data”.
4. Either right-click on the “Data” folder, or (see discussion above), right-click on the “Toolbars” value in the right-hand pane. Now select “Rename” or “Delete”. Personally, I would delete it, but if you're worried about it, then rename it, as you can then always rename it back if you want to.
5. Quit the Registry, go back into Word, and you should find that everything in the garden is lovely!

Reference link:
http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm

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Welcome screen disabled . GTGINA.dll error message

2008-07-30T18:01:00.000-07:00

Error: A recently installed program has disabled the Welcome screen and Fast User Switching. To restore these features, you must uninstall the program. The following file name might help you identify the program that made the change: GTGINA.dll

Cause: This issue occurs if a third-party GinaDLL value is set in the registry, thus disabling the Microsoft Graphical Identification and Authentication file (Msgina.dll) automatically.

Perform the following steps to resolve the issue.

First, perform the following steps to backup your registry files:

1. Click Start, Run and type regedit.

2. Click on File menu and select "Export" option.

3. Give a file name (say regbackup) and save it onto the desktop.

Then perform the following steps to edit the registry:

1. Click Start, Run and type regedit.

2. Click "+" beside HKEY_LOCAL_MACHINE.

3. Click "+" beside Software.

4. Click "+" beside Microsoft.

5. Click "+" beside Windows NT.

6. Click "+" beside CurrentVersion.

7. Click on Winlogon to highlight it.

8. On the right-pane of the registry Editor window, right-click on the subkey GinaDLL and select the option “Delete”.

9. Close the registry editor.

10. Restart the computer.

You can also download and install a patch from the following link. This would perform the same steps:

http://windowsxp.mvps.org/reg/ginadll.reg

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Error 2738. Could not access VBScript run time for custom action in Windows Vista

2008-07-30T17:54:00.000-07:00

When installing or uninstalling the following error message is displayed.

Error 2738. Could not access VBScript run time for custom action.

Cause

This error message indicates that the VBScript engine is not currently registered on the machine where the install/uninstall is taking place.

Resolution

The VBScript engine can be quickly registered by following these steps:

1. Run Command Prompt as administrator
1.1 Start Menu -> All Programs -> Accessories
1.2 Right click on Command Prompt and select Run as administrator
2. cd %windir%\system32
3. regsvr32 vbscript.dll

Volume and Clock icon is missing from the system tray and grayed out in the task bar properties in Windows Vista

2008-07-30T17:43:00.000-07:00

Volume and Clock icon is missing from the system tray and grayed out in the task bar properties

Shut down the system and open the system tower and un-plug and reseat the power cable from the CD/DVD drive as well as unplug and reseat the drive cable from the mother board.

1. Unplug all non-essential external plug and play devices, especially cameras.

2. Click Start , and enter "regedit " into the Start Search field and press enter.

The registry editor window appears.

3. Select Computer in the main window.

4. Click File , Export , type a filename that is easy for you to remember, and click Save.

A copy of the registry has saved for back-up purposes to the Documents folder. If problems occur after using these steps, browse to the file and double-click it to restore the registry.

Follow the below given steps to clear the registry.

1.Click Start , and enter "regedit " into the Start Search field and press enter.

2. Click Edit/Find and type “iconstreams”.

3. Delete all KEYS with the name “iconstreams” and “pasticonstreams” until they can’t be found in the registry.

4. Close the registry editor.

Folder" entry missing from the "New" menu in Windows Vista

2008-07-30T14:51:00.000-07:00

Folder" entry missing from the "New" menu in Windows Vista

Symptom

When you right-click on the Desktop and click New, the Folder entry may be missing from the sub-menu.

Resolution

Although the cause for this issue is unknown, the resolution is simple. Visit the File association fixes for Windows Vista page in this site and download the Folder association fix (folderfix_vista.zip). Unzip the fix and extract the .REG file to the Desktop. Right-click the .REG file and choose Merge. Note that you need to be an administrator to apply this fix.

When you are recording analog TV, receive a "protected content" error message in Windows XP Media Center Edition 2005

2008-07-30T14:36:00.000-07:00

For Windows XP Media Center 2005 with Update Rollup 2 configurations that use an analog TV broadcast without a set-top box, this update improves the experience of recording television shows. Previously, some shows may have been blocked, and you may have received "protected content" error messages.

Download update from following weblink.

http://support.microsoft.com/kb/954086