Wireless Analytics

Top Five Help Desk Best Practices

wamaster — Thu, 26 Apr 2012 13:37:42 +0000

Ensuring that a help desk is providing end users with the support they need is a big job that takes frequent investment, assessment and adaptation. Technology doesn't stop moving, and neither does a good help desk. Here are five of the most...

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Wireless Analytics Welcomes New Help Desk Manager

wamaster — Thu, 19 Apr 2012 12:57:58 +0000

We are excited to welcome Karen Nelson as our Help Desk Manager and newest member of the Wireless Analytics team. With over 20 years of experience in managing global support and professional services organizations, Karen has been successful in...

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Plotting an MDM Strategy: Security Top Concern for TEMIA Webinar Attendees

wamaster — Tue, 27 Mar 2012 14:19:45 +0000

A great mobile device management (MDM) strategy balances security, compliance, liability and cost. But you knew that already because you attended the webinar we hosted with the Telecom Expense Management Industry Association (TEMIA) on March...

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Wireless Analytics to Take Part in Mobile Device Management Webinar Hosted by TEMIA

wamaster — Thu, 15 Mar 2012 13:17:19 +0000

Looking for the latest on mobile device management? You won't want to miss an upcoming TEMIA webinar on MDM that we'll take part in March 21 at 11:20 a.m. Register for this mobile device management webinar here! As part of its ongoing mission to...

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Wireless Analytics Sees Record MobileIron Deployment to Meet Rise in Enterprise iPad Use

wamaster — Mon, 12 Mar 2012 15:49:42 +0000

Two years ago, Wireless Analytics started getting calls from enterprise clients asking if our wireless mobility management services firm could help deploy, support and lock down iPads for mobile workers. “The inquiries trickled in at first,” says WA...

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